Acticheck: Life-saving wristband. Personal Alarm for Elderly and Disabled – Features SOS, Fall Alerts and I’m OK checks
| Dimensions: | 27.2 x 24 x 7 cm; 780 Grams |
| Model: | SYEV01 |
| Manufacture: | Acticheck |
| Dimensions: | 27.2 x 24 x 7 cm; 780 Grams |
| Origin: | United Kingdom |
Booklet takes a long time to read. Only had it a couple of weeks, but so far, it performs well. I am impressed that staff ( Emily) take the iniative to phone to ask whether we are satisfied and whether we need any further help.
Bought this for my father who is elderly. Comfortable to wear and no charging is a big advantage. Use of broadband is also great with no sim requirement. Band is difficult to put on with one hand or limited dexterity however there is no need to take it off. Easy to set up and friendly helpful tech support available by phone. Highly recommend.
I bought this for my 86 year old mum who has had a few falls due to Parkinson’s Disease. It was easy to set up online, and she just wears the wristband all the time. If there are any issues, all she has to do is press the two buttons either side of the watch to initiate the call response alert. This saves on false alarms as it is a deliberate two button press rather than one, which could raise false alarms. Customer service is also excellent. I received a call from Emily Beechey from acticheck who went through all the set-up options, a few of which I’d still to do. This was done quickly and efficiently and her help was most reassuring. Overall very pleased with the service.
It was a pleasant surprise that all features included in the description posted by Amazon were supported by the product delivered. The installation of the base station, configuration of the responders, checking the band functionality took around 30 to 45 minutes, and everything worked.
The only thing that was not available initially was the advanced configuration menu for Fault detection. This gave me the opportunity to interact with the support department of the supplier. Again, a very pleasant surprise was the prompt answer. In less than 1 hour the support person has activated this advanced menu for me so I could properly configure the advanced features.
In conclusion, very good product, meets the expectations, value for money!
Brought this for my mother who lives on her own but is getting less stable on her feet and had a recent tumble in the garden. She is amazingly independent at 92 and she doesn’t want this to change. The GPS system can’t be activated at the moment as she doesn’t own a smart phone, but I hope if she did fall when out and about someone would come to her aid. It was her falling at home, or in the garden and not being able to get up that was her main concern. I haven’t activated the ‘are you OK’ checks at the moment as she was a bit overwhelmed with the initial instructions of two buttons to call me )ie the SOS call), one button to cancel and potential false alarms. She missed the vibration, or just wasn’t reacting quick enough during the test calls we did together, but got it after a few try’s. I really don’t think even with a false alarm she would get to the phone in time, when it calls to see if she wants to cancel it, but it’s good that you can practise and even do a quick test to ensure it is working. So we are taking things slowly, and it’s nice that there is the option to activate the ‘are you OK’ for future. She hadn’t declined to wear it, which I did wonder may be a battle! She has worn it permanently since we got it, she seems to just forget its there now so it must be very comfortable, and not rubbing. I will start to check her skin when I visit to ensure it isn’t getting damp underneath. My mum isn’t able to put the wristband on herself, not to the extent of how snug it needs to be, although this could be a bonus as if she was able to remove it, I think she would forget to put it back on! We are just starting out with this alarm system, but my mum seems to be happy with it and likes that no-one else is involved but that it is me who would be alerted through a computer and can go round to check on her should she sound the alarm. This covers all of the potential concerns, as the alarm should go off by itself should she fall, she doesn’t need to keep her mobile phone on her (and she struggles to remember how to work the phone as she rarely uses it, preferring the landline). I can also check on the recorded band activity (movement) via my mobile, which is a reassuring bonus.
Really happy with this product. It has helped ease worry regarding falls and been left alone at home. The aftersales service was also excellent.
Purchased for an elderly relative. Not being very IT minded I struggled to activate it so phoned the helpline got an immediate response very helpful and got us up and running in less than five minutes so we are very pleased with the purchase
Have not found any fault with this product so fa
Really pleased with the purchase. Very helpful follow up call from the support team.
Easy to set up and by wearing on the wrist is non obtrusive. Purchased from Acticheck in May 2021 and has been no problem apart from the puc falling out of the wristband occasionally.
Likes – Easy and Useful online interface, which gives me peace of mind knowing I can connect to it from anywhere, although being telephone connected instead of broadband can be very slow to log onto service. When it does activate it provides the responder with useful details about the wearer such as location and any medical issues stored.
Dislikes – My mum complains that the plastic wristband becomes itchy in warmer weather, which encourages her to put a tissue between the wristband and her skin, rendering it useless.
Wouldn’t be without one had it for 5years….so reassuring for both mother and daughter.
Increased feeling of freedom for the user as she knows if anything happens there is a safety net and someone will be round to help!!!!
No WIFI network codes needed, found and connected to the router within 20 seconds. Dashboard clear and adding responders again not difficult.
picked up the signal way back in mother-in-law’s garden which was of our concerns.
only used the system 3 days but I am impressed, logic based, monitoring data seem precise.
unavoidable downsides; the 2 buttons needing to be depressed is not easy for users with limited use of their fingers as with arteritis. I found the rubber band not that comfortable and made my arm sweaty. Not have time to test the fall arrest. can recommend with my limited experience so far. one other point is the cheap option to connect to the acticheck call centre which is a lot cheaper then some of the competitors
This is a great piece of kit and a great service too.. Bought this for my father in law to be able to alert us if he had a fall . But this is much more . I get a daily email telling me that he is up and moving. He confirms he is ok by pressing a confirmation button on his wrist and. I can see him moving about on a movement graph at anytime without having to bother him. It’s a great product to reassure us that he is ok with out having to ring him or out cameras in his house.
Very easy set up. Good features such as morning confirmation e mails to responders.
Literally is a life saving device. My nan has used this for real to call for help a couple of times. Doesn’t bare thinking about what would have happened if I hadn’t got this. She’s had it for a few months now as is comfortable wearing it all the time.
My mum lives by herself and this gives us some peace of mind. We followed the instructions and setting it up was straightforward. I don’t get the full dashboard on the phone app but I get an email every morning to say all is OK. Fortunately, my mum hasn’t had a fall since buying this so can’t say how good the alarm system is but so far so good.
The acticheck has good instructions but it takes about 1hour to set up. The device is about the size of a very thick watch. Once set up there is a lot of information that you can get from the unit and a daily email is sent to you that tells you the wearer is up and about. If the battery truly last a year and the cost of replacement isn’t more than 80 which is the approx price of a new band then the acticheck is a fantastic device. Well worth the initial cost. I haven’t used the app information can be found on the website.
Very versatile. So long as there is a router at the premises it will work. My mother stays in 2 different houses there is a router in both houses so she just brings the receiving box with here and it works. More versatile than a fixed system. the battery also lasts for a year and you can monitor the whole system on line.
It’s great peace of mind for me, as I can check on him using the dashboard and I know he can trigger an alert if he falls or needs help and can’t get to the phone. I also like the fact that there are additional features that he doesn’t feel he needs at the moment but can be toggled on and off and the fall detection sensitivity adjusted for use in the future if he needs them. Makes it great value for money because it saves buying a different product if his needs change.
He has noticed a slight rash on the wrist he was wearing it after a few days, which may be genetic, as I also developed a sensitivity to my silicon Fitbit strap, but he’s solved this for now by regularly swapping the wrist on which he wears i
Does what it says on the tin.. Well impressed so far. Piece of mind for myself and my sister over our elderly mothers’ well-being during her self isolation. Recommended for any similar situation.
Has provided reassurance to me and the fit bit like wrist device is much more acceptable to my father than something worn round the neck . I highly recommend this item .
We have now had this for nine months and Dad and I both feel it is worth the fifth star, as we both have so much piece of mind now he wears his Acticheck.
This product was, by far, the best we’d found:
1. No pendant to wear (she didn’t want a pendant as it made her feel old!!)
2. Dials us rather than a monitoring centre (although you can now have that feature if you want it)
3. Really easy to configure via an online portal, setting up all the call recipients details etc.
4. Quickly re-order which family members get called first when you go on holiday (excellent feature)
There’s loads more…
Finally, having had the system for a year we recently got a reminder to renew the service and receive the new puck for the writband (the little gadget that holds the battery and links to the base unit). We renewed it online, got the new puck the next day with really simple instructions on linking the new puck as well as postage-paid label to return the old one for recycling. Couldn’t have been much easier!
I’d like to make it very clear (as I’ve fallen foul of dodgy reviews myself before) I’m not linked in any way to the manufacturer I’m just a VERY satisfied customer who feels very reassured that my mother-in-law has the ability to alert us any time she’s in trouble!
Side note: I read the founder’s story on the website and saw he developed the product together with his mother, having failed to find what they wanted when they were looking for an alert band for her. To my mind, it really shows that it’s been designed by real users. I’d recommend it to anyone.
Full disclosure: I bought it directly, before it was available on Amazon.