ANNKE 5MP Lite H.265+ CCTV DVR Recorder, 8CH Hybrid Surveillance DVR for Security Camera, Supports 8CH Analog and 2CH IP Cameras, Easy Remote Access, Motion Detection (No Hard Drive)
Weight: | 1.41 kg |
Dimensions: | 22 x 4.39 x 21.29 cm; 1.41 Kilograms |
Model: | AU-DW81KD000-V3-OP |
Part: | N81R |
Pack Quantity: | 1 |
Batteries Required: | No |
Batteries Included: | No |
Manufacture: | ANNKE |
Dimensions: | 22 x 4.39 x 21.29 cm; 1.41 Kilograms |
Quantity: | 1 |
Easy to set up. Software not as comprehensive as some systems but good for the beginner. Finding the correct server address can be tricky.
This is the easiest DVR to set up and well worth the money
Supplies the picture clear and does exactly what it says on the tin
Highly recommend this machine
This replaced a Zosi recorder that was noisy (fan noise) and froze after a single hour until it was rebooted – like this from new. This Anneke unit is totally silent when populated with an SSD (which are now very affordable) and works superbly well. Also the app for my android phone works every time. This is a really good piece of kit at an amazing price.
Absolutely Amazing product cant fault it. Pair with Some good Cameras and your Having a Laugh. Motion detection is Very strong so i advise you Put specific parameters of your house there so it doesnt Catch Random Stuff willy Nilly. But other than that Its Amazing and Very Price Friendly.
I purchased this as my old unit had given up. Easily switched over my hard drive from my old unit and it booted up no problem. I’m amazed at the clarity of the images, you’d swear I had new cameras too. Some good alert features that with some careful thought can be set up so that there are no false alarms. Highly recommended
It worked perfectly, the images are clear and its easy to install, I bought this to replace my old system and it was such and easy process, I had a few minor issues but Maggie at customer services was able to sort this out, all round great product and very proffesional service, great tech support, recomend.
The box is brilliant, The picture quality excellent. Great menu, And customer service brilliant as well.
I bought the DVR on the basis of cost, features and the abilty to connect to the unit on my smartphone. Setup was straightforward and a factory reset was always there if passwords were forgotten. It loses a star for not being able to view some of my newer cameras (1080N) but the supplier reached out and offered assistance, which was reassuring. The ability to return the product to Amazon if the DVR doesn’t satisfty your needs is always a nice-to-have backstop but I’d recommend trying the technical support before returning it.
easy to use once set up
took a while to set up remote viewing on via a mobile
Bought this to replace an older Swann DVR due to the poor lack of iOS app support, updates and operation. I removed the HDD from the Swann system and fitted it inside the Annke unit – really easy to do as the connections are all identical inside. Simply need to “initialise” the new HDD when you boot up this unit. I connected up my old Swann cameras to this unit using the BNC ports on the back – and they all worked fine. The Annke Vision app set up was easy.
Very pleased with the results as I’ve now got a brand new CCTV system for only around 60!
My previous system I needed a professional to install. I needed an upgrade, bought this box and thought I would give it a go myself – plugged in the wires and within a few minutes had the whole system setup and streaming to my phone! Excellent! Would definitely recommend
My previous system I needed a professional to install. I needed an upgrade, bought this box and thought I would give it a go myself – plugged in the wires and within a few minutes had the whole system setup and streaming to my phone! Excellent! Would definitely recommend
My previous recorder gave up the ghost and I needed a replacement.
The ANNKE is a decent price and has a good rating and daytime recordings are superb.
But, as I learned in the past, night reordings can be extremely poor unless you fit fairly expensive cameras.
This can be overcome if you have motion detector security floodlighting and ensure they illuminate the area that the cameras cover.
As I always say, if somebody wants to get into your propertry, they will, but if you fit CCTV/ALARM/FLOODLIGHTING etc they may consider going to another property and leaving yours well alone. I know we’re all paranoid. Stay Safe
Far superior to the swann system it replaced. A doddle to configure and I can access it from anywhere
Great DVR. Does what I needed it to do and very easy to set up. Has more features than my old oyn-x dvr. I love the motion detection feature. Very helpful when someone comes at the door.
Dropped one star as it doesnt seem to have a fast forward playback via the app. Also, the welcome screen on the app should be shorter.
Annke support have been brilliant. They have helped me and sorted out any problems that I had promptly. Thank you.
Easy to setup but you do need to connect it to a monitor to initially setup and then everything else can be done remotely.
Easy to set up on its own monitor, but still having a few problems getting it onto my phone/laptop.
I have no real complaint with this recorder for the money paid, except the menu operation is very poor.
While the help site shows what is obviously three white European phone operators all the help is based in China with an 8 hour time delay and a far from excellent understanding of the English language.
UPDATE on 5/20/21: I reached out to Annke customer support, who confirmed the limits to the smart events that I mention in my original review below. They also said that none of their systems supported smart events for more than two cameras, so there isn’t another system you could buy from them to get more. Annke did ultimately refund me part of the purchase price and send me a free 5MP camera for my troubles, so because of their efforts to satisfy me as a customer I’m updating my rating from 3 to 4 stars.
ORIGINAL review:
If you just want basic monitoring along with configurable motion detection, it’s hard to beat the features you get for the price. But unfortunately if you want to configure multiple smart events like intrusion detection and line crossing, you only get to choose two cameras to do that with even though you can attach up to 8 cameras to this system. If you try to configure these features on more than two cameras then you will receive out of resource errors. Nowhere is this limitation listed – not in the manual, and not on the Annke specifications page for this system.
Q-See went bankrupt and I wasn’t able to view anything on my cell phone because they didn’t update the apple app.
Annke has solved this problem for me.
I already had standard def analog cams on my house, wanted to incorporate a couple new HD cams. Bought this as a nice bridge DVR, used the 1TB Seagate drive from my old DVR, this system even formatted it for me. So now I have 3 standard analog cams, 1 HD1080 analog cam, and a Sony Ipela IP cam all running on this. It discovered the Sony IP with no issue. All the analog cams use the H.265+ compression, which is great. But the Sony IP cam only supports H.264 and chews more data, so make sure you check compatibility thoroughly if integrating any IP cam with this. Remote app setup was simple, no DDNS or static IP needed. I’m not fond of the user interface from a direct monitor, I generally just pull up the web interface on a browser and configure everything from there. Cautionary note – be VERY careful when installing the hard drive, the metal DVR enclosure is very sharp on the inside.
I replaced an older NightOwl DVR that was a pain to keep working via remote access. This Annke unit was super easy to setup. I simply added a 2TB HDD, connected my cameras, and followed the instructions. Remote viewing worked immediately without having to do any port forwarding or cumbersome router setups.
The best dvr I have ordered 3 of them the best app aswell no problems at all with the app or dv
Device works great and is easy to setup. What is also great is the customer service at Annke
Sophie and all the staff were professional and helpful. Highly recommend!!
Great product for the price. App works way better than my pos night owl that this replaced. Happy with purchase.
Good quality, seems ok, not used to record as yet, as hard drive, needs replacing
Following the demise of my old DVR and HDD due to a power cut, I ordered the N81R from Annke as it was very reasonably priced and seemed to have at least as many functions as my old unit. Its small size also meant it would fit into a space I had always wanted to put the old unit, but it was too big. Nice looking unit with informative lights and a doddle to connect the new HDD that I bought. Included are RJ45 cable, mouse, SATA and power cables for HDD, mains adaptor and HDD fitting screws. I literally needed nothing else. In addition to these was a comprehensive manual in clear English with good photos to support. None of that Yoda-style “Viewing easier much will be with HDMI cable selected to give better satisfaction” on a single sheet of A5 paper malarkey. Setting up was a doddle and not only can I view my cameras on my monitor but also, via the Annke app, ON MY PHONE!! Something I only dreamed of with my last (more expensive) unit. Lots of settings and options available on the DVR itself and for the 55 I paid, I consider it an absolute bargain. An extended warranty can be obtained by submitting an Amazon review (as I am doing) but there is no pressure to do anything than be honest. Highly recommended and something I consider to be a bit of an early Christmas present!
I found this unit to be a really good budget replacement for my old Swann unit.
Very nice DVR for the money, can’t fault it!!
Easy to set up and connect to my mobile for off site monitoring.
Excellent user guide for setting up and hard drive install. Picture quality is excellent as is the recording playback.
Bought to replace an Annke box which had been a victim to a lightning storm. I used the hdd from the old box, and set it up on my account with Annke. Works a treat and was a very cost effective ‘repair’ for me. 5 stars.
Bought to replace an Annke box which had been a victim to a lightning storm. I used the hdd from the old box, and set it up on my account with Annke. Works a treat and was a very cost effective ‘repair’ for me. 5 stars.
I didnt realise that the hard drive was not included,when you are a novice the term hdd didnt mean alot,so extra cost to complete the cctv to enable recordings
I didnt realise that the hard drive was not included,when you are a novice the term hdd didnt mean alot,so extra cost to complete the cctv to enable recordings
Bought this to replace an existing DVR which had failed. Swapped Hdd into the Annke device and a couple of clicks later was ready to rock and roll. ***You should follow the user manual guidance to set up successfully as it can require some more in-depth knowledge to navigate through setup options as could be the case with many CCTV DVR makes.*** The ‘Annke view’ software is great on mobile phones and tablets, really impressed with how seamless is works and loads immediately, picture quality is quite good dependent on which settings you adhere to and spec of cameras you have installed… a lot of detail and options both on the unit and in the software also. Video compression at higher rates available and many options to access the unit over secure network setups. Overall I’m really impressed with how it works when set up and cracking value – works with all my existing analogue 1mp cameras, would buy another!!!
Everything works as it should , the App is brilliant
Remember to get a Hard drive for this , my 1TB drive currently has 2 months worth of HD from 2 cameras
overall great experience from supplier and equipment 10/10
Everything works as it should , the App is brilliant
Remember to get a Hard drive for this , my 1TB drive currently has 2 months worth of HD from 2 cameras
overall great experience from supplier and equipment 10/10
Easy to work with the product.
The initial setup was fast, straight-forward and the 2TB HDD that I used in it, was recognised straight away.
Also, the user interface is very friendly with the new software version.
I bought this DVR of Amazon after initially buying a 4Cameras Annke CCTV system of eBay that has proven to have a faulty DVR. Or at least I couldn’t make it to recognise the HDD in the kit or any other HDD I have tested.
All in all, I am happy with the product. It does the job and the app connectivity is more than useful, especially if you need remote access on a daily basis.
As a cheap replacement for an ageing Swann DVR, I was really surprised at how good it was, including the applications you can use on your phone and computer. Would have been nice to include Wi-fi but I struggled to see any that did!
As a cheap replacement for an ageing Swann DVR, I was really surprised at how good it was, including the applications you can use on your phone and computer. Would have been nice to include Wi-fi but I struggled to see any that did!
This was just an upgrade from 4ch to 8ch. A good system, would recommend Annke.
I strongly advise the purchase of this product, I am operating 4 cameras for 24/7 and I have had 55 days of recording so far on this with its 264+ recording and it’s still going, no on my last dvr I only had 15 days worth of recording for the same set up, also the picture quality is great.
Great buy for the price and i have bought a few… pic quality great honestly can’t go wrong will update after a month or 2
Bought this to replace a faulty Swann DVR. It was easy to install the hard drive. and set ups. Just plugged in the existing cameras and other items and it was working. The only problem I have is with getting the software to work on my MAC. Easy to set up my mobile phone and iPad.
The manual although helpful is a little difficult to follow sometimes because of the way it is written. I think it must have been translated and sometime-times it does not quite make sense.
I would recommend this product.
I purchased this to replace a faulty DVR. I chose this make because they have a decent support line where you can get advice and assistance if needed. It works really well and the phone app allows me to see the CCTV form anywhere. For the price its a great product and I have now started to replace my cheapy cameras with ANNKE ones as the old ones fail
I purchased this to replace a faulty DVR. I chose this make because they have a decent support line where you can get advice and assistance if needed. It works really well and the phone app allows me to see the CCTV form anywhere. For the price its a great product and I have now started to replace my cheapy cameras with ANNKE ones as the old ones fail
Brilliant buy, my old DVR packed up hence why I brought this. Please bare in mind Hard drive is sold separately. Amazing quality simple install. Annke app works perfectly. No fault what so ever.
I had a problem with the DVR and Annke were very quick to solve the problem and sent me out a new DVR box at no cost. Very nice communication with them would thoroughly recommend using them again.
I had a problem with the DVR and Annke were very quick to solve the problem and sent me out a new DVR box at no cost. Very nice communication with them would thoroughly recommend using them again.
Decent kit works well and the support when I forgot my password was excelle
I would definitely recommend this product as it is perfect for a home security system. Very quick delivery and easy to install
This is a great system, easy to use & professional looking interface
Good quality, easy setup/menus and reliable. I now have4 of these and not disappointed
Great peace of kit, brought to upgrade older Swann system. Great price, easy to install hard drive and set up. Annke vision app also works very well. Note only takes 3.5″ hard drive (2.5″ will not fit).
Beats the over priced Swann system hands down !!!
Highly recommend
Great peace of kit, brought to upgrade older Swann system. Great price, easy to install hard drive and set up. Annke vision app also works very well. Note only takes 3.5″ hard drive (2.5″ will not fit).
Beats the over priced Swann system hands down !!!
Highly recommend
Used this for pub cctv, works fine, 2tb drive fitted by me and 6 cameras running conservatively gives about a week with standard compression. Going to need a bigger drive, or run lower frames to get the storage upto about double.
Used this for pub cctv, works fine, 2tb drive fitted by me and 6 cameras running conservatively gives about a week with standard compression. Going to need a bigger drive, or run lower frames to get the storage upto about double.
Recorder is excellent quality and was very easy to set up. I did have an issue in connecting system to internet and viewing system remotely. I contacted Annke technical support and they were very efficient an I had system working for remote viewing within minutes of their response. Excellent service and support.
Had for around two months now and everything seems to be going really well
I bought this to replace an old system that had stopped working. I needed an 8 camera system similar to the old one. i took the hard drive out of the old one and installed it. plugged it in to my cameras and started it and up. everything worked perfectly. I also like the fact that it was able to connect to my onvif cameras too. the interface is easy enough to follow and a firmer update was applied as i logged in. i use ivms software with it and it works great via this on my mac/ios/android devices. i tested the alarm/detection facilities and i’m pleased with the results.. it appears to be more accurate than the older 300 system that to replaced. the backups are working to my NAS system and internet connection is great for my needs… might get some new cameras for it as some of the cameras are beginning to show their age. I might upgrade to an 8+4 camera system by annke if its anything like this one.
Seems to work well, not fully worked out every thing on it yet but I haven’t tried, so far so good
Bought this to replace an older 4 channel DVR. Have to say that after a few weeks of using it I cannot fault it in any way. Currently have 7 cameras connected, 1 AHD, 6 Analogue, and all work perfectly. Playback quality is good enough for most needs, (depends on capability of the cameras). The mobile and pc apps all work well, although can be a bit tricky to set up. All in all a good buy and I would recommend. Be aware that this unit is supplied without hard drive.
Perfect for the price. No HHD with it that is separate. It was a perfect replacement for a unit I had that no longer worked, this one worked with all the rest of my existing system
Bought to replace a Swann 8 channel box because Swann wanted me to shell out over 300 to replace their faulty box (they don’t do repairs, they are only interested in more sales).
My only criticism of the Annie box would have to be the setup instructions were difficult to follow and didn’t seem to be correct, but apart from that it is value for money and I would buy another if needed.
Bought to replace a Swann 8 channel box because Swann wanted me to shell out over 300 to replace their faulty box (they don’t do repairs, they are only interested in more sales).
My only criticism of the Annie box would have to be the setup instructions were difficult to follow and didn’t seem to be correct, but apart from that it is value for money and I would buy another if needed.
As advertised all works well & easy to set up. But cannot think for the life of me why it doesn’t come with installed hard disk (of very little use without it)!
Very easy to find CCTV recording of camera events.
Regards, Graham Hunter Blai
As advertised all works well & easy to set up. But cannot think for the life of me why it doesn’t come with installed hard disk (of very little use without it)!
Very easy to find CCTV recording of camera events.
Regards, Graham Hunter Blai
I have not fully installed the system yet as I am taking great care with the location of cameras and working out where to hide the cables. I did however connect all the various components on the living room floor. The setup/installation was found to be very easy to work through. Using the HDMI port I have an instant connection to TVs and using the VGA port at the same time I have a continuous monitoring of all cameras in a different location. The mouse cable didn’t reach where I wanted to use it but an added 5 metre USB cable sorted that minor problem.
In all a very good product I would highly recommend it. I would suggest if your customer is not happy about taking a new item apart then buy the model with the hard drive fitted.
I have not fully installed the system yet as I am taking great care with the location of cameras and working out where to hide the cables. I did however connect all the various components on the living room floor. The setup/installation was found to be very easy to work through. Using the HDMI port I have an instant connection to TVs and using the VGA port at the same time I have a continuous monitoring of all cameras in a different location. The mouse cable didn’t reach where I wanted to use it but an added 5 metre USB cable sorted that minor problem.
In all a very good product I would highly recommend it. I would suggest if your customer is not happy about taking a new item apart then buy the model with the hard drive fitted.
Great unit and can blank areas of activity that are not of interest.
This is a good unit quite easy to setup. I would recommend this unit it is well priced.
I bought this from a different source but I wanted to leave a quick review because to be frank I always check Amazon reviews before buying anything. Brilliant system and bargain price. As I was getting out a wired mouse I discovered it comes with its own optical mouse! This system replaces one which was over 15 years old and still running but very noisy. This system is vertually silent. I bought some Sannce cameras a couple of months ago to expand our system but figured they were digital so might not work with my old system. I didnt install them and bought a Sannce PVR box. The HDD goes in easily across the box and screws are included. It rests against the circuit board so it’s fairly easy to line up the screw holes. Lining up the screw holes was the most challenging part of the install for me. They could possibly mark the outline of the HDD inside the box which would improve it from that view point. I always use the blue tack on the screwdriver to hold the screws on the end. That worked a treat for me as normal. I removed the SATA cable and the control panel cable for better access. Clearly pull the plug not the wires but that goes without saying. I plugged the SATA data cable into the HDD before routing it back to the curcuit board. That way you don’t stress the circuit board socket as you are bending the cable. The PVR works with my old analogue cameras, so set up was quick. Thought I’d just set it up without a the network features to make sure that everything was working first. Really easy and self explanatory menus. Have connected it via VGA cable as the monitor doesn’t have HDMI. I set the motion detection. Right click on the display, then click Main Menu and then click Alarm. Took me a while to find that so thought I’d mention it. Mine came already set to overwrite the HDD when full but you might want to check that. To sum up, in my opinion it’s a great system and a super bargain.
I sorry l need to return this box because the box does not have a video out and it is no good for my CCTV cameras
Excellent purchased a few of these now with quick and easy setup every time, Thanks.
been using this for about a year now with no problems, and I can see my cameras on my smart phone…amazing
This was a replacement product (same box different name) and just worked… Simple to setup with wizard.
Sorted !!
Fast efficient Service, arrived as advertised, easy to use and install.
Quick delivery. Product was very easy to setup. Just scanned the QR code and it set it all up for me. Great stuff.
good quality dvr for the money, not as good as some makes but not far off.
I purchased this to upgrade my current 4 channel version. It is easy to install and apart from the Broken Chinese English, is easy to navigate. the only thing that I would say is the view across the internet is a little bit hit and miss and I have had to reconfigure this a few times. The internal view across my home network works well. The App for Android is not compatible with the latest version of Android yet, so I await the release to see how that works.
Our old one was not working so well, and this is really good, for the price a super cctv box
I bought this after my previous CCTV recorder failed – I’d tried a new HDD in it, but no luck so I bought the SANNCE 8CH Full 960H HDMI Output P2P & QR Code Scan Standalone DVR with Phone View for Home Security Surveillance Cameras System (NO HDD) and popped the new HDD in that.
Everything works fine. Picture quality and ease-of-use is better than my previous unit.
Had to buy a power-supply unit for my cameras ( QVIS 12v CCTV Power Supply PSU 4-Way 5A (5amp) for 4 Cameras Professional Use UK Main Plug for 13.99) because my previous DVR had its own power output socket, which the SANNCE doesn’t, but that was no big deal.
For 59.99, I can’t fault it except that it’s about time there was a Windows Phone app for remote access as well as iOS & Android.
I bought this after my previous CCTV recorder failed – I’d tried a new HDD in it, but no luck so I bought the SANNCE 8CH Full 960H HDMI Output P2P & QR Code Scan Standalone DVR with Phone View for Home Security Surveillance Cameras System (NO HDD) and popped the new HDD in that.
Everything works fine. Picture quality and ease-of-use is better than my previous unit.
Had to buy a power-supply unit for my cameras ( QVIS 12v CCTV Power Supply PSU 4-Way 5A (5amp) for 4 Cameras Professional Use UK Main Plug for 13.99) because my previous DVR had its own power output socket, which the SANNCE doesn’t, but that was no big deal.
For 59.99, I can’t fault it except that it’s about time there was a Windows Phone app for remote access as well as iOS & Android.
Overall a good piece of kit, great price though I’ve popped in a had. Free software mobile app quite good easy set up
Compact unit giving reasonable resolution. Instructions did not fetail how to change set up for different resolution cameras . Caused me concern when i could only playback two cameras instead of eight ,even though you could see eight live pictures . Once i che ked out installation disc,realized i had to change set up of 960 h to d1 resolution to playback all eight .
Compact unit giving reasonable resolution. Instructions did not fetail how to change set up for different resolution cameras . Caused me concern when i could only playback two cameras instead of eight ,even though you could see eight live pictures . Once i che ked out installation disc,realized i had to change set up of 960 h to d1 resolution to playback all eight .
First unit returned not recognising HDD so not able to record, all other features worked fine. No reply from emails to Sannce Technical/Customer Service concerning HDD problem first unit. Amazon arranged credit/replacement with excellent service. Second unit recording and all other features working fine. Very pleased with product and excellent for price. So far unit running without any problems.
First unit returned not recognising HDD so not able to record, all other features worked fine. No reply from emails to Sannce Technical/Customer Service concerning HDD problem first unit. Amazon arranged credit/replacement with excellent service. Second unit recording and all other features working fine. Very pleased with product and excellent for price. So far unit running without any problems.
I’m not sure why there are any reviews other than 5 stars for this product?? Maybe it’s just me but I consider getting a network video recorder which records video from 8 different IP cameras in 720P HD video for under 60 to be amazing value..!! And I also have to disagree with the person who said you can’t get an HD output to your TV set or monitor…err yes you can! The maximum resolution of the video out for this recorder is 1920×1080 which I believe is full HD…Anyway, enough said. I’d be happy to answer any questions on this device…
I own a 4 channel DVR which is getting on for 10 years old so decided to replace it and at the same time upgrade to 8 channels and benefit from some new features.
Several other customers have purchased CCTV equipment from hong kong and china and I must agree that the instructions are of no help. Having said this the DVR is straight forward to set up once you have purchased the hard drive you require for the unit. I went with the 2TB hard drive to allow for more than enough memory and to record at a higher fps.
Once the hard drive is installed and you’ve connected all of your cables simply switch on the unit and it sets itself up apart from the basic time and date information.
I purchased the Sannce DVR fully aware that I wasn’t going to get the best on the market for my money and wasn’t expecting the best. The resolution is adequate but almost impossible to see faces unless they are directly in front of the camera. My previous DVR produced much clearer images than this newer model. This DVR is excellent for home or small office use but don’t expect crystal clear images. Although I use D1 cameras this unit will only produce 300X275 images (CIF quality)
This model includes a lot of features but please be aware that although it has an HDMI connection it does not provide HD quality pictures, I was aware of this when making the purchase but just wanted other to know they won’t get HD quality. Now, the unit takes a little while to get used to and does have a lot of features. There is a handy QR code to connect your mobile but you will need to provided ‘port’ to access the DVR from outside your home network. You will also require you own IP address provided by your ISP. There are several videos on YouTube which will show you how to set all of this up.
Additional features such as USB back-up and PTZ cruise control are very handy. I have only had the unit for two days so will update if there are any changes.
Overall this is a very cheap basic unit with a lot of features and ideal for anyone starting out on the road to CCTV for their home or office. Please be aware that if you’re spending out on high quality CCTV cameras you won’t benefit from the quality using this DVR!
After DVR ( six year old Sannce) showing signs of failing, I was beginning to think It was time to replace it… with a DVR that would be able to be set up without the need of a Windows based PC ( I run an Apple setup ). With a little scepticism I unpacked fitted HD and powered up… Admitted that with experience of previous DVRs I had a good idea what to look for in the Menu … Within, i would say, within 1/2 hr. The unit was up and running, I have five cameras connected very clear views on my Monitor TV, emails being received (along with ‘photos) and good views on my iPhone. I have contacted Sannce for help with email setup ( found that setting up an additional gmail address solved my problem) great prompt service from Annke Tech. Service.
Certainly the easiest DVR system I have set up. Looks GOOD up to now.