Sorry, it’s a long review, but trying to capture everything that I hope will help someone..

Like all Bissell machines now, they are not made to work fully, or last. Long gone are top quality machines& customer services&companies that care.

This machine is amazing,brilliant& game changer, love it. It’s quick easy to use& light. It takes away the stresses&pain frustration , time consumption of mopping.

I don’t understand the reviews that say it’s useless, hard to use etc etc.. It’s so not, if you have used a carpet cleaner, then you don’t need instructions on how to use.. Even if not you don’t really tbf! It is incredibly simple, really easy to use.

If you are logically inclined person, then you won’t need instructions. Trust me qualifications are not needed or strength!!

You simply push it forward,giving squeeze of button under handle, too get the roller wet & then pull it back to suck it up. It’s something you just do subconsciously&work out self when to press button&speed to pull back on ,etc etc etc.

You don’t need to keep pushing the button for solution as the roller, will be wet with it for a long time.

Due to the machine&you, not pushing,dispensing out to much solution, the floor isn’t soaking wet, like it is with mopping (even dry mopping).Plus, the empty bin should take a long time to fill up, that means needing emptied (now here is the problem, fault& when it doesn’t works part, further down review).

The end result is floor, isn’t soaked like a mop, but same time it doesn’t completely dry the floor but more than enough, it’s ample. It is dry in seconds, where mop forever compared.

No rinsing mops every 5seconds, as someone commented on reviews this pushed dirty water around???eh ? No it doesn’t, it sucks the dirty water up immediately. A mop pushes dirty water around, that is why a floor, that is mopped is never clean. With this your floor is clean like new flooring again, wow!

It’s really fast&I find it therapeutic, it’s like painting (art)with a roller brush. It Gets extremely close to corners and sides. (Why I chose this 1 as the other older models, couldn’t achieve this as well).

It’s quiet that’s important,as I have severely ill people at home, noise intolerance. Even pets are not bothered about this&stay on bed whilst I clean around them.

The Bissell solution is fantastic, I don’t have a problem with the price,as it’s worth it,it lasts a long time,works well smells nice. Plus free litre bottle, with machine, that lasted me ages. The clean bin ,I fill up once week roughly, I use daily& more than once, fair size rooms.

It cleans itself that’s cool, though you will have to unwrap stubborn hair from it’s roller, that’s easy unclip front, take off the hair or remove roller to do simple. The only thing you will need to clean is the drip tray, no problem, cloth ,tissue, spray cleaning thing or anti bacterial wipe. Fast easy job.

My floors have never been so clean& long gone are the dreaded, miserable ,time consuming, cleaning times with mop. Mop floor, wash mop, wash floor, wash mop ,wash floor, wash mop , still only done 1 section of floor, much more to go.etc etc etc. Where Lots, lots,& lots water used, just to end up with a really wet floor & still it’s dirty.. drives you insane.

I use this several times a day, it’s easy and pain free, no more trying to clean up area first, that pain vacuum just so can mop,or getting rid bits that are wet in something first just awful. Now it’s grab clean all done.

It works on mats and low pile carpets, it’s not a carpet cleaner, but I have used it to rid dirt. Battery lasts well, though I guess like all batterys will start to lose its life. Plus amount times it’s on charge ,I don’t think that’s good for the battery.

However! Now for the bad part, my first machine. Few days into ownership, started out blue 1 day, to stop dispensing the solution onto the roller& I tried everything, watched videos& the bissell ones, it didn’t make a difference, but after ages&tears, I finally got it to work, just a blip I thought.

But then not long after that, it started sounding the red empty bin alarm. The bin was not full, no matter what I did it wouldn’t stop. I ended up buying new roller&filter, thinking crikey! This machine is going to be so expensive to run, as just few weeks old and needing new filter roller. However!

This made no difference,I couldn’t work it out, I cleaned it all, was all dry..I let it’s battery run down put back on charge, then everything perfect. Put it on it worked hooray, then it screamed empty bin.

Really ,really upset me,worked at it for days trying to get it to work& bissell are extremely hopeless & depending who you get are rude.

But I’m used to bissell as my carpet cleaner is exact same, constant repairs,every few weeks, instead replacing, patch jobs, They are a nightmare.

BISSELL Customer service, basically told me, that it must have a fault with the sensor, but that it must be me not putting the bin on properly????.arghh!! I’m not stupid been using it daily, putting a bin on simples& yes it clicked into place, even got her to hear that.

Then she said you can, but do you want to send it to us to repair?in a what the heck attitude, question& don’t even do, but guess thats what you want to do then tone . Then she said Send it back to seller get new machine.

If Bissell take they will have for how long?for it to come back, claimed by bissell no faults, with it’s original working new bits removed& old broken ones added on, as they did each time, to my carpet cleaner, with the exact same fault there& now new ones added to the mix.

Seller was the best option.So, I reached out to seller& they replaced. As, How am I going to live without this machine?? as you can see how much difference this crosswave makes already in weeks, can’t live without it.

So new machine, thought all good, must just had a dodgy machine before.

But then a week later guess what?? The empty me!! but I’m not at all full, and going to keep shouting this even though you have emptied me, and checked everything& everything clean on properly etc etc etc. alarm Started.

I Could cried, but it started to work again.. Praying everytime use, it’s been behaving longer than the last machine, we have made it over the month timeframe, but now it’s started this again..works then starts the alarm.

I think it’s the suction? As I’m watching it sucking up then it stops and then the alarm sounds. I don’t think its to do with the sensor personally. I’m scared to use it now, and when do I’m frightened to move, waiting for the dreaded alarm, trying to clean essential bits first while working before stops. Yes hard floor, doing everything right.

And I can’t be the only person with this problem, someone on here when I asked, made it sound like I was rough with the machine, therefore I did it..I can reassure you I am not& I haven’t.

I have been Using machines for countless years, I can reassure you I’m pretty apt & capable.

And the others that dont have this problem, lucky you, but that does not mean that this or other faults, aren’t real problems, happening through no faults of the owners suffering& made to feel worse by others, when asking for advice help, by accusing owners of doing,or mine is fine therefore it must be you or lying.

End day, if I want this I would ask Bissell, as No point going to bissell , you get all the don’t care attitude of them&stupid procedures we all know done and not the problem.

I hope this helps ,I can’t be without it, just hope this& other problem gets addressed. Like other Bissell machines, I end up buying 2, just for when 1 is in repair, so have one working to tie me over, but shouldn’t have to do this.. But this the new era, throw away greed society of industries.

Thank you x