TomTom Car Sat Nav GO 520, 5 Inch with Handsfree Calling, Siri, Google Now, Updates via WiFi, Lifetime Traffic via Smartphone and World Maps, Smartphone Messages, Capacitive Screen, Black, Grey

Though had few issues setting it up, but can’t fault the accuracy of Tom Tom. MY drive is a great feature , search address, add and on you go. Provides great details about parking close by. Charges up quick but sadly doesn’t last very long, but can be used with cable attached for long distances. Free world maps for life is just icing on the cake. Great product, on discounted price. Thumps up

I bought this as replacement for a Tom Tom Go 520, which after 3 or 4 years has started turning itself off and restarting for no apparent reason. The 620 seemed like a good buy, with very similar features and layout to the 520, but with the addition of hands free voice readout of incoming text messages. The unit did not work for data traffic or text reading, as claimed. Customer support was via a talk screen set up on Tom Tom’s website. They advised resetting the unit to factory settings. It is not possible to talk via telephone. Text support advised that it was connected in settings but it still didn’t work. Traffic data still would not latch on, and showed unconnected in settings. Although neither of these features work, I can’t face the rigmarole of website chat, and as all the other features work I decided to use the sat’ nav’ without the text a traffic. Just a tiny bit disappointing, but these features aren’t deal breaker.

This is as reliable as all other TomTom satnavs I’ve had in the past, in as much as it does everything a TomTom satnav is supposed to do, but with a bigger screen. I use it every day in my job because of the traffic avoidance feature. It has easy to migrate/import POIs (unlike the built-in satnav in my car you can do this using a PC). If you use it with the MyDrive app on your phone you never have to worry about moving your POIs across to another TomTom satnav as it’s all stored in the cloud and is automatically available. Very intuitive menu system, natural looking colours that resemble an OS map, optional automatic day/night display at preset times, full post code search. I have tried other brands but none are as good as TomTom, although there does seem to be roughly a five year unofficial life expectancy on the hardware.

Great price. Easy to use . Speed camera system works …. not 3 points What is not to love

Tbh was really looking on upgrading my tomtom go sat nav I’ve had for about 5 years as it’s been very good and still works but with the price being 129.99 it seemed to good not to buy and so glad I did

Good points is can now update via WiFi and easy to add destination on the app and send to device so when you turn it on it’s already there and just need to start journey,connects pretty quick tbh to GPS then my other one and the sound is loud and clear,touch screen is also improved aswell as sometimes didn’t register on my old one,installed with lifetime map updates and speed cameras which will come very handy for the future

Had a hard carry case for my old one which I tried and good job didn’t buy one as the mount won’t fit in it,bought one from ebay that’s like a little laptop carry bag for 7.99 and is an excellent purchase to store the sat nav and everything else

Travel bag case for tomtom go 6200,620,via 62,start 62 with accessories storage from digicharge seller for 7.99

Highly recommend sat nav and bag case

This item was supplied without world map, and we were stuck in Barbados without a map. We did contact Amazon and eventually they agreed to pay for the cost of a download. however this took some time to sort out.

My initial reaction was one of disappointment as like others it seemed to imply Lifetime Traffic and Speed Cameras were not included. However a quick webchat with Tom Services sorted it out. No turn by turn directions but after going into settings I was able to find why. Having now ironed out these problems I am now very happy with this Sat Nav which is very smooth and responsive, definitely a big upgrade on the clunky VIA52.

Bought this for my daughter and the size of screen is the best feature

Very pleased with purchase. Large screen and easy to follow directions.

It is so much easier to update than my old Start 25 and generally easier to use. The ability to connect wirelessly to the internet is fantastic.
Would highly recommend it.

This is a great sat nav,my old one paced ib so needed a new one and this one was great value for money and all the updates included

I bought this for a Florida holiday and it was indispensable . Got around no problem. I updated and put in the theme parks and some restaurants before I left home. This was much easier but the places we didn’t have pre programmed were just as easy to find . It’s a very intuitive satnav.

Very nice and practical.
I’m glad I bought it even though the price is extremely high and many times the speed limit is incorrect. It needs to be updated, but in general I would suggest it to friends who drive.

Slow whilst inputting multiple stops. Mine crashed several times. It will only pick up WiFi when next to the router. The voice activation comes on when the radio is on. Voice activation doesn’t respond to requests.

The Tom Tom is a great devise but has glitched a fem times and The Phone funtion is NOT great the person at the other end of the Call finds it difficult to hear you, during a journey ,this is a problem! THIS stops it Being truly hands free one reasons for its purchase but it does get you exactly to whereabouts you want to og and refreshes very Quick something i like ! I purchased this because i wanted two to Toms svarede between two vehicles on a long trip abroad .we also had a garmin sat nav Thatcher Washington AS good for navigation but i preferencer the ease of USA of the Tom Tom !

It is far superior to my previous tomtom, i like the feature on the screen’s right that warns you of traffic problems ahead

This was bought as a replacement for my older one which I have now passed on. The unit is robust and a very clear screen. It does what it says on the tin however I feel there are 2 issues which I never got with the previous one. Firstly, the unit is much heavier and as such it does not sit comfortably on the purpose bought anti slip mat which sits on my dashboard. When I go round a corner it flies off into the footwell with the mat which is not a lot of use. The second issue is the screen is very shiny and as such I see my own reflection in it. I have now needed to stick it to my windscreen by the steering wheel which is not ideal as I don’t want to give possible thieves the knowledge I have a sat nav as the wet ring remains on the windscreen. I am still getting used to the new toy and being fair have only used it once however it is wireless and sim enabled so do get travel updates, but I just need to find a better place for it which does not hamper my visibility at all so trying to work out how I can use the mat as before which was excellent. Would have given it a full high 5 if it stayed where I wanted it to but overall am/will be more than happy with the purchase.

Good product, a little slow bringing up Motorway junction signs. Doesn’t show heavy or light traffic ahead. In general a good product but just lacking in a few features that the previous model had. Recommended good price.

very good satnav, not very huge in size so good for keep your driving view clear. Response is quick. It HAS TO LINK UP with your smartphone via bluetooth in order to receive call/traffic/message. You have to launch the TomTom Go app on your smartphone (not install it only, but run it, otherwise the bluetooth connection won’t link automatically) to make everythings work. The voice volume is a bit low I think, in my van which fully windows shut with simple radio, I have to turn the satnav volume to 70% to hear clear all command and instructions.

Likes:
* Fully independent, powerful, timely and useful live traffic updates;
* Automatic rerouting around delays where time can be saved;
* Operates stand-alone- does not requires a phone link to update traffic;
* All software, map and speed camera updates are wireless direct to router; no computer required;
* Lifetime free map, speed camera and traffic updates;
* Very flexible, feature-packed.
Dislikes:
* Software sometimes erratic- but always OK while en route;
* User interface not completely intuitive;
* Speed limit information strangely inaccurate from time to time;
* Voice control a little erratic;
* Windscreen mount places the top of the Sat Nav very close to the windscreen;
* Active screen area could be bigger- large black band around the edge;
* Some route bar information lettering is tiny and difficult to read.

This is a very impressive Sat Nav- my dislikes above are all minor. Its ability to detect and, where possible, re-route you around hold-ups and delays is not only powerfully accurate, saving much valuable time, but also painless to use and hassle-free. Traffic updates happen in the background via its own built-in SIM card and mobile connection- no need to link it to your phone, or even do anything- it just does it all for you and tells you where the delays are. Other Satnavs require a link to a smartphone to get the traffic information; but not this one. This is ideal for Pay-as-you-go phone users like me, who do not want to switch to a monthly phone plan just for traffic information on the move. The Satnav also seems very responsive, updating quickly and keeping up with changing traffic conditions well. It’s true that this Sat Nav isn’t cheap, but once paid for, all updates, for maps, speed cameras and traffic, are free for ever (or as long as TomTom support the device).
My old Garmin Sat Nav, although very useful, didn’t include live traffic updates. Having got stuck in just too many traffic jams on my long commute up and down the dreaded A303, I decided to take the plunge and get a new Sat Nav.
Setting up the unit was very straightforward. I entered my wireless router password, it connected and said that updates were required. This was understandable, given it was new and had probably been sitting on a shelf for a while. The initial update took around 20 minutes.
First time out with it and the maps seemed spot-on. It calculates the route, and any reroutes to avoid delays that arise during the journey, very quickly. Some roadworks near my place of work had started only recently, but they were shown. Other long-standing roadworks were also shown. I believe it also picks up timed closures for overnight roadworks and directs you round those, but I haven’t tested this yet. The arrival time takes any such roadworks into account and is surprisingly accurate.
Going home at the end of my very first day with it turned out to be the first real test of its abilities.
On the screen, roadworks and delays are shown along the relevant sections of road and on the route bar. Roadworks are brown, minor delays are orange, major delays are red. On this journey it showed a serious, red, delay approaching the Countess junction; it also suggested an alternative route in green to avoid the delay, labelled with the time it would save. I ignored all this and carried on, to test the Sat-Nav’s abilities. I shouldn’t have- the Sat-Nav was spot-on. I got stuck in a massive tailback. The Sat Nav tells you how long your delay will be, and it even tells you how long ahead of you the queue you are stuck in is. Its accuracy for both this time was spot-on- I drove past the obstruction just as the distance and time remaining went to zero.
Since then it’s proved its worth on several occasions. One time it directed me around a 20-minute hold-up via a complex route through Andover, which at one point took me over the clogged A303. I have to confess to feeling a bit smug and superior looking down on the queue of stationary traffic. The Friday before half-term usually means a slow journey home, but the Sat Nav plotted a very long route bypassing all the worst delays, reducing my journey time by around 25 minutes. Similarly, when there was traffic chaos in Basingstoke one evening, it routed me round the housing estates and back roads bringing me out at the next motorway junction down, saving around 20 minutes.
It also seems very quick to respond to changes. My Monday morning commute inevitably has a delay at the Longbarrow junction. Early in my journey, no delay is shown, then one appears on the route bar- for example, first two minutes delay, which quickly becomes four minutes, and then six minutes by the time I reach it. Such information can be useful for working out what time to leave to avoid the delay.
Going to 2-D map view and zooming out gives a good overview of where all the delays are. Sections of road with roadworks or delays are coloured appropriately and labelled with the delay time.
One morning it showed an extra speed camera on my route. As I approached the location, sure enough, a police speed camera transit van was parked in a layby, monitoring oncoming traffic. As I passed, the Sat Nav asked me: ‘Is the speed camera still there?’ with a ‘Yes’ or ‘No’ response. I pressed ‘Yes’, and it said ‘Thanks!’. A few days later, it did it again; this time, no temporary speed camera was there.
It pings at you as you approach a speed camera, but it pings at a reasonable distance giving you time to slow down. Also, you can turn off the voice instructions, but leave the speed camera alerts sounding.
The build quality is very high. It looks and feels a class product. It is supplied with a windscreen suction mount, with a neat ring to rotate to engage the suction. These mounts are advertised as magnetic, and indeed they are, but the magnet just holds the Sat Nav in place, not the mount to the car. The ball joint of the mount was initially very stiff, but this was fixed with a small squirt of WD40. The USB link goes to the mount so you can just unclip the SatNav and leave the connection in-situ. There is also a USB socket on the device itself, so you can power it without the mount. If purchasing this Sat Nav you may want to also purchase a case. It doesn’t come with one, and you probably won’t want to leave it in your unattended car.
You might ask: is the traffic information as good as Google maps traffic info? It may not be quite as good- but it really isn’t far off. If I was to learn that both TomTom and Google used the same data source for traffic info, I would not be surprised.
A satnav with no traffic information will always find the same route for the same start and end point with the same settings. However, with this one you have to pay more attention to it, as it will alter a commonly used route to avoid delays. Sometimes I’ve not paid attention and got stuck in traffic I could have avoided!
Downsides? Well, there are some.
Having used it for a few months now, I’m getting a good feeling for its capabilities and limitations. Its traffic information seems to be very accurate when it comes to trunk roads, quite accurate for non-trunk A-roads, but somewhat less accurate for minor roads. This is hardly a surprise; TomTom seem to be very good a processing traffic data, it’s just that minor roads are not monitored anywhere near as well as the trunk roads, so information on them is much more patchy. I believe that it gets most of its traffic data from vehicle smartphones (as does Google), and other TomToms, but this won’t work in mobile phone dead areas where you cannot get a signal. But even on trunk roads, it gets it wrong sometimes. Quite often queue lengths, start and end points are inaccurate, but these are very dynamic, so some discrepancy is understandable. It also seems that when traffic is moving, but moving quite slowly, as far as the Sat Nav is concerned this is good enough, and it doesn’t register it as a delay. There must be a break-off point somewhere, I suppose, for when a delay is a delay- for example, you have to stop at a red light so this is not a delay; unless the queue is huge, then it is. But this is nit-picking; on the whole, it’s very accurate.
Getting out of the business park where I work often involves a 5-10 minute delay and this has only ever been shown when the queue has been there for some time. So it will pick up minor road delays, but it takes it a lot longer. If you drive mainly along minor roads and are hoping that this Sat-Nav will help you avoid delays, you may be disappointed. If its suggested alternative route to avoid a delay is down a minor road, it often assumes that road is clear and that you can drive at the speed limit. This may be far from the case if the minor road is in a town or city and you are on it at a busy time. Another minor criticism is its inaccuracy on speed limits. Where I join the 70mph dual carriageway A303, it shows a 20 mph speed limit! It corrects itself after the first roundabout, and there is a function where you can tell TomTom the discrepancy. I’ve done this several times but all map updates still show the limit as 20 mph. I’ve also noticed that while the device knows where roadworks are, if these roadworks have reduced speed limits, these never seem to be shown, even where the reduced limit has been in place for weeks.
Its interface isn’t quite as intuitive as my old Garmin. I should say though, that it’s still not at all bad and that this is really a minor point- you’ll get used to it. So far, I’ve been able to get it to do everything I want it to do; it’s just that sometimes I have to Google the command first to find out how to do it! For example, to save a current location and give it name, you have to touch the pointer on the map, save the location to ‘My Places’; then you go to ‘Myplaces’ – ‘marked locations’ open the location, save it to ‘Myplaces’ and give it a name. Phew! With the Garmin, you just press ‘Where am I?’, and enter your chosen name and save it.
Some of the adverse comments about this device I’ve seen in reviews may be due to the reviewer getting frustrated with the interface.
Sometimes the display goes completely blank for a second or two when you give it a command. This is a bit disconcerting, but usually the display comes back. A few times it got stuck, and I had to repower it, but that might have been me being impatient; another time, the suggested re-route, normally shown in green, was on the route bar but not the map. After one map update, I was alarmed to discover that all my saved locations were lost. Fortunately, after power cycling they were all back! I should point out that it’s never misbehaved while en route; it has been 100% solid while in use.
The voice control seems to work well when there’s no background noise, but when on the go it’s a lot more hit and miss, mostly miss in my case. It takes a fair few seconds to respond, and often you have to repeat your instruction several times before it understands. Perhaps it struggles with my London accent? Also, the voice command menu sometimes appears at random, presumably because the device interpreted something from the radio, although I’ve never heard the radio say ‘Hello TomTom’. That said, I’ve hardly used the voice control. I find it easier to use the touchscreen.
There is just about enough space on my sloping windscreen (Honda Civic) to fit it using the suction mount. When fitted, the top of the device is very close to the windscreen. There seem to be very few alternative mounts available for this model to get round this problem.
It shows the fuel stations on your route, and you can easily get it to find one nearby, but it doesn’t tell you if they are open or not. Its accuracy here is not perfect- a service station on my commute has suffered a fire and is permanently closed until further notice, but the Satnav still shows it like any other, working, service station. If TomTom read this, it would be really good if the service stations could be shown open or closed, and even the fuel price. All this is available on line, so it should be possible to provide the info.
Another small criticism is the large black border around the active screen, unlike Garmin’s display area, which goes right to the edge. Also, some of the route bar information lettering is so tiny it’s very difficult to read- well, with my middle-aged eyes, anyway!
In summary, if you are looking for a stand-alone Sat-Nav that will tell you where the delays are and guide you around them where possible, then this is the one! If you do a long commute on trunk roads or busy main roads, like I do, and are subject to frequent hold-ups and delays, like I am, then this Sat Nav could make a real difference. I’ve only had it a few months and it’s already saved me more than four hours in total by avoiding delays. It would have saved me even more time if I hadn’t ignored it on occasion! In fact, if TomTom are reading this, why not add a function that tallies up how much time its re-routes have saved? It would be interesting to know!
TomTom have done a really good job with this Sat Nav. It could even save your licence, with its accurate speed camera detection. Although the user interface is perhaps not as intuitive as it could be, and the software is a little bit flaky, it is still very powerful and versatile- and you’ll get used to it. Having used it for a few months now, I find myself wishing I’d bought one ages ago- think the extra free time it could have given me!

What a great product.easy to set up and use
An easy way to update the maps etc.
This was bought to replace a tom tom that was nearly 5 years old
The suction pad for the windscreen is very strong

Satnav works great. Microphone needs some work to pick up your voice! Especially love how it shows which lane to be in on the motorway! Speed camera updates are brilliant although I rarely speed its good to know what’s coming up! Have used it on a trip overall of 500 miles and didn’t fail me at all!
Love the magnetic window suction charger! so quick to attach and detach.

Pro’s :
– Good size screen
– Lifetime maps and speed cameras!
– Traffic updates via smartphone is good and I’m pretty sure it changed my route to avoid it! decided to stick to the main road instead though
– Charger is magnetic!
– Lane explanations

Con’s:
– Takes a while to load up from being switched off fully
– Battery life is poor when no plugged in
– Wifi is a bit naff sometimes and can keep timing out when updating! perseverance solves this!

Overall I recommend this but is a bit pricey compared to other brands!