TomTom Car Sat Nav GO 620, 6 Inch with Handsfree Calling, Siri, Google Now, Updates via WiFi, Lifetime Traffic via Smartphone and World Maps, Smartphone Messages, Capacitive Screen
| Dimensions: | 1.86 x 16.3 x 10.6 cm; 262 Grams |
| Model: | 4PN60 |
| Batteries Included: | 1 Lithium Ion batteries required. (included) |
| Manufacture: | TomTom |
| Dimensions: | 1.86 x 16.3 x 10.6 cm; 262 Grams |
| Origin: | China |
Excellent sat nav
When I first got the Tom Tom Go 620 the life time speed camera updates as indicated on the box was only valid for 3 months. After managing to eventually get past the Ai help bot (useless) through to the human help desk the issue was rapidly resolved so thank you. Having now used the device for a few months I am more than impressed.
Excellent Sat Nav. BUT. Before you buy you are told LIFETIME SUPPORT for updates to maps and speed cameras. When you receive the product the documentation says 5 YEARS SUPPORT for maps and speed cameras. I want this product to have a lifetime of more than 5 years, and I want to keep receiving updates! So which is it? I purchased on the understanding of Lifetime updates. That’s what I want!
Ok good bu
The product is as you would expect from Tom Tom
Only used twice so far..only downside is can’t get tomtom mydrive app on my Samsung s21 as its for earlier versions..works on iPhone 12 but no good for me..Hope TomTom sorts that out.
5.0 out of 5 stars FREE CAMERA UPDATES.
Nice size camera ideal for a car.
Great Wi-Fi for updating maps and cameras all at a great price.
My only concern is that my five year old camera started playing up and when I replaced the battery I lost everything, hope this one lasts longer.
5.0 out of 5 stars Easy to use.
Have had a “sniper satnav” in the past but got this tom tom recently and found it easy to use and great value for money. Would recommend buying it to anyone.
4.0 out of 5 stars Extremely disappointing (UPDATE: ... first, but turned out okay.)
It is very disappointing. I now spent almost a week trying to get the advertised services provided by TomTom.
As a minor issue the chatbot and the MyDrive Connect website are buggy and somewhat dysfunctional. The access to service is also not very efficient and seems somewhat clogged. Arguably one only needs those a few times a year.
A more disturbing problem is that the phone app is draining the phone battery.
The main issue is however that the device came with only three month subscription and Europe services, and that, even after talking several times with support, they only offer one year and Europe services.
The advertised product and the product received is however correctly for
– lifetime world maps
– lifetime speed cameras
– lifetime TomTom traffic.
That is clearly stated on the product box and the device seems perfectly able to handle those services (it may need an additional memory card for storing several or large maps, which is not a problem). It is even physically identical with the GO Professional 520 Truck SatNav that is fully supported by TomTom.
The problem seems to lie entirely with TomTom that sells services that it decides to not provide.
I am still in discussion with TomTom support and didn’t lose all hopes to be provided what I bought, but at this stage, I’d say ‘stay clear from that company’…
UPDATE: the issue was apparently resolved satisfactorily. Support and TomTom recognise the sold service (Lifetime World maps, Lifetime Speed Cameras & Traffic Europe). I rate this around 4.5/5, with the decreased value from a 5 for the minor issues mentioned in the initial review and the somewhat bumpy start (resolution in a week is reasonable but one would like to have the proper product and service working out of the box or with a single iteration with the company). A dedicated device is quite useful, in my opinion, and TomTom software is quite good (the illustration of junctions coming up and lanes to drive on, etc.). (The phone app draining the phone battery is something to keep in mind – basically do not use it and use the GPS device as a GPS device.)
Thanks to the support team member who assisted with that!
Very useful
Good size screen and easy to read even in the sun. Notifys you if you’re going over the speed limit with a ping. Screen is smooth and less jerky than my previous tomtom start xl. Can be connected to your smartphone via a mobile hotspot to give basic traffic information. Can also be connected to the phones Bluetooth to answer calls. It also has voice control, but I’ve disabled this option in the settings as it can interfere with navigation when someone speaks in the vehicle, as list of voice commands appear covering the screen, which is annoying. It can hold a full charge for approximately an hour until you have to connect it back to the power outlet. The magnetic mound is useful, all you have to do is position it and it clicks in very easily and out when wanting to detach the sat nav.
Firstly, note that, when the device was first set up the menu on the device said that the speed camera updates would expire after three months, even though the GO 620 is advertised as including lifetime speed cameras (it also mentioned lifetime speed cameras on the box). However, this was quickly sorted out in an online chat with TomTom. They just needed to see a photo of the box that the device came in, showing the lifetime speed cameras, along with the serial number of the device, and the speed cameras were changed to lifetime straight away.
One small problem I have been having recently with this device, and a similar TomTom SatNav is that it will sometimes lose the connection for traffic updates via Bluetooth. However, a simple fix for that is to switch on the WiFi Hotspot on my phone and connect that to the SatNav. It then seems to receive the traffic updates far more consistently.
Other than that, the SatNav does exactly what I had hoped, very pleased with it.
Easy to use, easy to set up, and gets me where I need to be. Screen is a nice size, and easy to see all the information without taking your eyes of the road for more than a glance. Hands free calling with it is clear and the person on the other end of the line can hear nicely too. Good audible warning of speed cameras, which, along with the maps, is easily updated free of charge. Diverts you if there is traffic on the planned route, which you can actually trust to get you to your destination.
Now the downside, the supplied mount does NOT supply enough power to the unit to keep it fully charged. Occasionally it will go through a restarting loop, it took me a while to suss out what was going on, but I recommend charging it on a phone charger before extended use.
Proper traffic reroute saves hassle
Use for delivery of at least 20 address a day without a p
Lovely bright scree
I used to think a sat nav is a sat nav and go for the cheapest option, then this one was recommended so I thought I would spend a bit more and give it a go, its well worth the money. The screen is bright and clear, the voice is clear and gives street names, the directions are much easier to follow if you need to glance down for a second, it shows a big arrow pointing to where to need to exit the roundabout (my biggest problem) The best thing is if you down load the app onto your phone you can put the name of the location you need to go to into the app while sitting on the sofa and it will automatically go into the sat nav so when you turn it on, click on my places and the location will be there, saves a bit of time. If you want a brilliant sat nav then I would recommend you go for this one.
Welcome upgrade
Welcome upgrade to my old SatNav. Did a brilliant job on a recent long journey. Interface is more complicated than my old SatNav but I think I’ll get used to it.
Bought for USA holiday to Florida
Reason to buy was because I rented one for rental company in Florida cost 80 2 weeks. Bought this now have USA and Europe so win win awesome buy.
Plus Tom Tom customer service top marks 100%
Excellent.
As my very old TomTom had stopped being updated I decided to go for a replacement. Tried using the maps on my mobile but as the phone is old too it wasn’t very good, so bought the Go 620. The difference to my old one is amazing. No more having to plug it into computer, everything done by Wi-Fi. Large screen, clear vocal instructions. Brilliant.
Does the job good price
Not straight forward to understand perhaps it my age 72 but once got the basic right good sat nav when paired with phone other things will be used once I got use to the basic. But very happy with this sat nav I would recommend the tomtom go 620 price is good.
Great sat nav
Huge, responsive touch screen, and great quick disconnect system for easy storage in the car.
It works fine.
There is nothing to dislike. If you want more features,buy a more expensive one.
Top sat nav
Again can’t beat tomtom great sat nav screen size is amazing but the accuracy of the live traffic is amazing
Does what it's meant to do
Would of got 5 stars but the voice recognition can be sketchy at best the live traffic is good and gets you to where you need to go without issues
Does what it's meant to do
Would of got 5 stars but the voice recognition can be sketchy at best the live traffic is good and gets you to where you need to go without issues
Excelle
Though had few issues setting it up, but can’t fault the accuracy of Tom Tom. MY drive is a great feature , search address, add and on you go. Provides great details about parking close by. Charges up quick but sadly doesn’t last very long, but can be used with cable attached for long distances. Free world maps for life is just icing on the cake. Great product, on discounted price. Thumps up
Excelle
Though had few issues setting it up, but can’t fault the accuracy of Tom Tom. MY drive is a great feature , search address, add and on you go. Provides great details about parking close by. Charges up quick but sadly doesn’t last very long, but can be used with cable attached for long distances. Free world maps for life is just icing on the cake. Great product, on discounted price. Thumps up
Customer support could be better.
I bought this as replacement for a Tom Tom Go 520, which after 3 or 4 years has started turning itself off and restarting for no apparent reason. The 620 seemed like a good buy, with very similar features and layout to the 520, but with the addition of hands free voice readout of incoming text messages. The unit did not work for data traffic or text reading, as claimed. Customer support was via a talk screen set up on Tom Tom’s website. They advised resetting the unit to factory settings. It is not possible to talk via telephone. Text support advised that it was connected in settings but it still didn’t work. Traffic data still would not latch on, and showed unconnected in settings. Although neither of these features work, I can’t face the rigmarole of website chat, and as all the other features work I decided to use the sat’ nav’ without the text a traffic. Just a tiny bit disappointing, but these features aren’t deal breaker.
Customer support could be better.
I bought this as replacement for a Tom Tom Go 520, which after 3 or 4 years has started turning itself off and restarting for no apparent reason. The 620 seemed like a good buy, with very similar features and layout to the 520, but with the addition of hands free voice readout of incoming text messages. The unit did not work for data traffic or text reading, as claimed. Customer support was via a talk screen set up on Tom Tom’s website. They advised resetting the unit to factory settings. It is not possible to talk via telephone. Text support advised that it was connected in settings but it still didn’t work. Traffic data still would not latch on, and showed unconnected in settings. Although neither of these features work, I can’t face the rigmarole of website chat, and as all the other features work I decided to use the sat’ nav’ without the text a traffic. Just a tiny bit disappointing, but these features aren’t deal breaker.
It's a satnav
This is as reliable as all other TomTom satnavs I’ve had in the past, in as much as it does everything a TomTom satnav is supposed to do, but with a bigger screen. I use it every day in my job because of the traffic avoidance feature. It has easy to migrate/import POIs (unlike the built-in satnav in my car you can do this using a PC). If you use it with the MyDrive app on your phone you never have to worry about moving your POIs across to another TomTom satnav as it’s all stored in the cloud and is automatically available. Very intuitive menu system, natural looking colours that resemble an OS map, optional automatic day/night display at preset times, full post code search. I have tried other brands but none are as good as TomTom, although there does seem to be roughly a five year unofficial life expectancy on the hardware.
It's a satnav
This is as reliable as all other TomTom satnavs I’ve had in the past, in as much as it does everything a TomTom satnav is supposed to do, but with a bigger screen. I use it every day in my job because of the traffic avoidance feature. It has easy to migrate/import POIs (unlike the built-in satnav in my car you can do this using a PC). If you use it with the MyDrive app on your phone you never have to worry about moving your POIs across to another TomTom satnav as it’s all stored in the cloud and is automatically available. Very intuitive menu system, natural looking colours that resemble an OS map, optional automatic day/night display at preset times, full post code search. I have tried other brands but none are as good as TomTom, although there does seem to be roughly a five year unofficial life expectancy on the hardware.
Good could be bette
Really good satnav as you would expect from Tom Tom, good update system too no computer required!
Bluetooth Phone connection is glitchy it breaks up a lot which it very annoying, it’s what lets it down please tomtom rectify!
Navigates well
Touch screen is a bit off, often needs a couple of goes to get it to respond, and turning off is laborious. But it works well on the navigation and that’s the important bit. Screen is nice and easy to see, and route is easy to see.
TomTom is a confused and confusing company. You only have to visit its website to see that its available products are different from those listed on Amazon. Its customer service is very poor: you cannot email it, the ‘phone service is discontinued, and the webchat does not work (at the time of writing). The only communication that does function is its Users Forums, which actually seem quite good, but you have to work to find them.
Contacting TomTom is particularly relevant because I purchased the GO 520. At least that is what Amazon said it was and the TomTom box was very clear that that was what it was. However, the device only had Europen maps (not World) and a trial version of the speed cameras (not for life). I spent about 1.5 hours with Amazon trying to resolve this. They were very helpful, but ultimately I was given three choices: contact TomTom, receive a refund, or accept a replacement. I chose the latter, only to find the same problem. Having set up both devices, I could then see on the TomTom website that the devices were listed as Essential 520 and not Go 520. The solution was to use the TomTom forums and ask for them to be fixed. A few days later and the devices were reconfigured over wifi and shown as GO 520s. Clearly, the difference between the two is merely the software.
I have had the GO 520 before – it was stolen – and I knew what to expect. It is a good satnav. Years ago, both it and Google Maps were (very) occasionally error-prone in locations, but I think that, in the UK, they are both accurate now. In my opinion, it is better than most, and certainly better than an earlier Garmin that I had. It is, however, probably looking a bit old and could do with some new features. In particular, I am not sure how well it handles charging zones – and most particularly if it warns about them and how to avoid them. But it is a good basic satnav and worth paying the extra in its price for ‘lifetime’ maps and speed cameras. Otherwise, the costs of subscriptions are, frankly, outrageous.
I would buy it again.
Confusing but good produc
TomTom is a confused and confusing company. You only have to visit its website to see that its available products are different from those listed on Amazon. Its customer service is very poor: you cannot email it, the ‘phone service is discontinued, and the webchat does not work (at the time of writing). The only communication that does function is its Users Forums, which actually seem quite good, but you have to work to find them.
Contacting TomTom is particularly relevant because I purchased the GO 520. At least that is what Amazon said it was and the TomTom box was very clear that that was what it was. However, the device only had Europen maps (not World) and a trial version of the speed cameras (not for life). I spent about 1.5 hours with Amazon trying to resolve this. They were very helpful, but ultimately I was given three choices: contact TomTom, receive a refund, or accept a replacement. I chose the latter, only to find the same problem. Having set up both devices, I could then see on the TomTom website that the devices were listed as Essential 520 and not Go 520. The solution was to use the TomTom forums and ask for them to be fixed. A few days later and the devices were reconfigured over wifi and shown as GO 520s. Clearly, the difference between the two is merely the software.
I have had the GO 520 before – it was stolen – and I knew what to expect. It is a good satnav. Years ago, both it and Google Maps were (very) occasionally error-prone in locations, but I think that, in the UK, they are both accurate now. In my opinion, it is better than most, and certainly better than an earlier Garmin that I had. It is, however, probably looking a bit old and could do with some new features. In particular, I am not sure how well it handles charging zones – and most particularly if it warns about them and how to avoid them. But it is a good basic satnav and worth paying the extra in its price for ‘lifetime’ maps and speed cameras. Otherwise, the costs of subscriptions are, frankly, outrageous.
I would buy it again.
eplacing existing.
My older Sat nag packed up and the biggest compliment you could give it was to buy a direct replacement.
Essential work item for me as a service engineer and used on a daily basis for finding properties and also route planning with its upto date traffic information.
This newer version has updated a few things including the general viewing where you can now put it on heading rather than set to north. Working ok so far and very happy, especially as My drive automatically put over my stored places and history, once logged in.
The old one came back to life after a factory reset and is now used in the car.
eplacing existing.
My older Sat nag packed up and the biggest compliment you could give it was to buy a direct replacement.
Essential work item for me as a service engineer and used on a daily basis for finding properties and also route planning with its upto date traffic information.
This newer version has updated a few things including the general viewing where you can now put it on heading rather than set to north. Working ok so far and very happy, especially as My drive automatically put over my stored places and history, once logged in.
The old one came back to life after a factory reset and is now used in the car.
Good device
TomTom are the best SatNavs although not perfect.
Certainly easy to use and nice clear display which is why I choose TomTom.
The downsides are the TomTom Website is not great, the voice control is laughble and you have to link to your mobile to get traffic updates, which is a bit naughty. Otherwise very good
Good device
TomTom are the best SatNavs although not perfect.
Certainly easy to use and nice clear display which is why I choose TomTom.
The downsides are the TomTom Website is not great, the voice control is laughble and you have to link to your mobile to get traffic updates, which is a bit naughty. Otherwise very good
Excellent Tom Tom
Fits perfectly on the bottom right hand side of my windscreen just above dashboard. does not obstruct my viewing. the screen is very clear. I do not have to use it all the time but when I do I plug it Into the WF and it updates immediately, so no problem with new roads, road works or closures. an excellent product.
Excellent sat nav
This sat nav is the best I have ever used, very easy to use, clear and concise directions, the graphics are excellent and touch screen concise and accurate. 6″ screen gives better visibility, the magnetic holder is amazing making it easy to attach and remove. The voice recognition is good but doesn’t always respond to what you are saying, this could be because of reception signal issues?
Overall an excellent sat nav the best I have ever used
Highly recommend
Excellent sat nav
This sat nav is the best I have ever used, very easy to use, clear and concise directions, the graphics are excellent and touch screen concise and accurate. 6″ screen gives better visibility, the magnetic holder is amazing making it easy to attach and remove. The voice recognition is good but doesn’t always respond to what you are saying, this could be because of reception signal issues?
Overall an excellent sat nav the best I have ever used
Highly recommend
Excellent Tom Tom
Fits perfectly on the bottom right hand side of my windscreen just above dashboard. does not obstruct my viewing. the screen is very clear. I do not have to use it all the time but when I do I plug it Into the WF and it updates immediately, so no problem with new roads, road works or closures. an excellent product.
Bigger screen, better sticking to windscreen.
I had a very old Tomtom device and in 2019, decided to replace it with a Garmin, which unfortunately was a disaster. It kept taking me down the most obscure roads imaginable. Prior to a trip this year I decided to go for a new TomTom device and this one hasn’t disappointed, some initial issues with the sound (if you turn off voice control, the device won’t talk back, note). It’s good to see how much these devices have improved. The sat nav is much easier to read, the battery life is much better, and despite being bigger, the unit attaches to the windscreen without falling off every ten minutes. The navigation is clear and conicse. Glad I bought it.
Bigger screen, better sticking to windscreen.
I had a very old Tomtom device and in 2019, decided to replace it with a Garmin, which unfortunately was a disaster. It kept taking me down the most obscure roads imaginable. Prior to a trip this year I decided to go for a new TomTom device and this one hasn’t disappointed, some initial issues with the sound (if you turn off voice control, the device won’t talk back, note). It’s good to see how much these devices have improved. The sat nav is much easier to read, the battery life is much better, and despite being bigger, the unit attaches to the windscreen without falling off every ten minutes. The navigation is clear and conicse. Glad I bought it.
Great in almost every respect except...
This is my second TomTom GO. I really like them and like the larger screen vs the 520. In general they are excellent. These would get a 5* if TomTom would only fix these two problems:
1. Plans routes through bus lanes (just got a fine 🙁 )
2. Where you have an address with a postcode but no house number you have to guess the house number and this could be miles (literally) from the centre of the postcode. I missed an important event because of this.
3. Erratic connecting iPhone to device for traffic.
I would still recommend to buy this device but look out for bus lanes!
Great in almost every respect except...
This is my second TomTom GO. I really like them and like the larger screen vs the 520. In general they are excellent. These would get a 5* if TomTom would only fix these two problems:
1. Plans routes through bus lanes (just got a fine 🙁 )
2. Where you have an address with a postcode but no house number you have to guess the house number and this could be miles (literally) from the centre of the postcode. I missed an important event because of this.
3. Erratic connecting iPhone to device for traffic.
I would still recommend to buy this device but look out for bus lanes!
Great Upgrade
Tbh was really looking on upgrading my tomtom go sat nav I’ve had for about 5 years as it’s been very good and still works but with the price being 129.99 it seemed to good not to buy and so glad I did
Good points is can now update via WiFi and easy to add destination on the app and send to device so when you turn it on it’s already there and just need to start journey,connects pretty quick tbh to GPS then my other one and the sound is loud and clear,touch screen is also improved aswell as sometimes didn’t register on my old one,installed with lifetime map updates and speed cameras which will come very handy for the future
Had a hard carry case for my old one which I tried and good job didn’t buy one as the mount won’t fit in it,bought one from ebay that’s like a little laptop carry bag for 7.99 and is an excellent purchase to store the sat nav and everything else
Travel bag case for tomtom go 6200,620,via 62,start 62 with accessories storage from digicharge seller for 7.99
Highly recommend sat nav and bag case
Great Upgrade
Tbh was really looking on upgrading my tomtom go sat nav I’ve had for about 5 years as it’s been very good and still works but with the price being 129.99 it seemed to good not to buy and so glad I did
Good points is can now update via WiFi and easy to add destination on the app and send to device so when you turn it on it’s already there and just need to start journey,connects pretty quick tbh to GPS then my other one and the sound is loud and clear,touch screen is also improved aswell as sometimes didn’t register on my old one,installed with lifetime map updates and speed cameras which will come very handy for the future
Had a hard carry case for my old one which I tried and good job didn’t buy one as the mount won’t fit in it,bought one from ebay that’s like a little laptop carry bag for 7.99 and is an excellent purchase to store the sat nav and everything else
Travel bag case for tomtom go 6200,620,via 62,start 62 with accessories storage from digicharge seller for 7.99
Highly recommend sat nav and bag case
Great Upgrade
Tbh was really looking on upgrading my tomtom go sat nav I’ve had for about 5 years as it’s been very good and still works but with the price being 129.99 it seemed to good not to buy and so glad I did
Good points is can now update via WiFi and easy to add destination on the app and send to device so when you turn it on it’s already there and just need to start journey,connects pretty quick tbh to GPS then my other one and the sound is loud and clear,touch screen is also improved aswell as sometimes didn’t register on my old one,installed with lifetime map updates and speed cameras which will come very handy for the future
Had a hard carry case for my old one which I tried and good job didn’t buy one as the mount won’t fit in it,bought one from ebay that’s like a little laptop carry bag for 7.99 and is an excellent purchase to store the sat nav and everything else
Travel bag case for tomtom go 6200,620,via 62,start 62 with accessories storage from digicharge seller for 7.99
Highly recommend sat nav and bag case
TomTom Go 620
I was dreading setting this new TomTom up but once I had signed in the transfer of all my saved places, voice choice, view was all done wirelessly. How easy peasy & painless was that. Am loving the larger screen & voice controls. 10/10 TomTom
Brillia
Tom Tom what more can i say don’t agree with some comments as I’ve used Tom Tom for 20 plus year’s and there all have been great this one for the money it’s fantastic
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
***updated***
I purchased this to replace my old TomTom that had outdated maps. The reason why I went for this model is that it states it has lifetime maps, lifetime cameras, and lifetime traffic included! I used it to go away on holiday a few days after I bought it and it was ok the traffic updates etc were pretty good! The problem came a couple of weeks later when I needed to travel 60 miles away it came on and it stated that my traffic updates had expired? I tried sort it out but it just kept saying I needed to purchase a subscription! As I needed to be somewhere I decided to try and sort it later. When I got within a mile of my destination the TomTom kept trying take me down a dead end due to roadworks that had completely dug the road up. I had no way of diverting it as it wouldn’t update and every road I turned down was a dead end and I had never been to that area. It took me 30 mins to try and figure out how to get to my destination as my TomTom was useless!
When I got back home to sort the traffic updates out but trying get tech support for this issue has so far been useless! Ive tried contact Amazon support, TomTom support via the app, TomTom support via their Facebook page and TomTom support via their website but it’s all automated “bots” that don’t seem to understand my problem!
Update:
I received a response from the Facebook message the following day and the above Traffic update is now resolved. I’ve yet to use it but it’s showing up in the settings as updated. So if you need any support regarding your TomTom then I would advise to message them via the TomTom Facebook page!
An excellent navigator but sometimes sluggish
TomTom has the best navigation system and the 6200 works well and is easy to operate. Functionally it is a complete package which links to my phone for messages and calling. Thje only real downside is that the processor does not seem powerful enough at times to do everything at once. So while driving (and sometimes before setting a route) the menus are sluggish and not responsive. Now and then I’m not sure if a screen press has been accepted or not. That is an annoyance but not a major issue. What is, is when navigating a complex road junction, the map is suddenly slow to update and I’m left not sure exactly where I am. That is an issue. Overall it is a first rate product with lifetime maps and speed camera updates and clear screen and good guidance. I just would like it to be reliably responsive.
An excellent navigator but sometimes sluggish
TomTom has the best navigation system and the 6200 works well and is easy to operate. Functionally it is a complete package which links to my phone for messages and calling. Thje only real downside is that the processor does not seem powerful enough at times to do everything at once. So while driving (and sometimes before setting a route) the menus are sluggish and not responsive. Now and then I’m not sure if a screen press has been accepted or not. That is an annoyance but not a major issue. What is, is when navigating a complex road junction, the map is suddenly slow to update and I’m left not sure exactly where I am. That is an issue. Overall it is a first rate product with lifetime maps and speed camera updates and clear screen and good guidance. I just would like it to be reliably responsive.
Tomtom Go 6205
Excellent maps & voice instructions
Would have given five stars if the stupid Tomtom software writer had not removed the essential POST CODE SEARCHES !!!!!!
Very happy with my new TomTom
TomTom is definitely the best making my mind! This is my second one now with the screen slightly bigger makes it much easier to see with a quick glance when driving! Interface is simple to use, The touchscreen isn’t as good as your iPhone or android. But good enough, once you’ve got your addresses into The interface. You can simply use favourite places! I love this TomTom, I got it on the reduced price. Very happy
Very happy with my new TomTom
TomTom is definitely the best making my mind! This is my second one now with the screen slightly bigger makes it much easier to see with a quick glance when driving! Interface is simple to use, The touchscreen isn’t as good as your iPhone or android. But good enough, once you’ve got your addresses into The interface. You can simply use favourite places! I love this TomTom, I got it on the reduced price. Very happy
Excellent Sat Nav
My initial reaction was one of disappointment as like others it seemed to imply Lifetime Traffic and Speed Cameras were not included. However a quick webchat with Tom Services sorted it out. No turn by turn directions but after going into settings I was able to find why. Having now ironed out these problems I am now very happy with this Sat Nav which is very smooth and responsive, definitely a big upgrade on the clunky VIA52.
Excellent Sat Nav
My initial reaction was one of disappointment as like others it seemed to imply Lifetime Traffic and Speed Cameras were not included. However a quick webchat with Tom Services sorted it out. No turn by turn directions but after going into settings I was able to find why. Having now ironed out these problems I am now very happy with this Sat Nav which is very smooth and responsive, definitely a big upgrade on the clunky VIA52.
Superb Sat Nav.
I’ve owned one of these for over 2 years. This one was my 2nd purchase to replace my wife’s older sat nav. They are just great. Great screen size, great voice guidance. Connects to my iPhone via bluetooth, so can do hands free calling, with clear voice and sound and can even display text messages on screen if required. Useful if you just need to see who just texted you, without actually reading their text obviously – pull over safely to do that. Updates are all over wifi at home, so no need to use the old TomTom software on your computer anymore, which was always a bit of a pain. I looked at the newer model, but it doesn’t have hands free anymore, which I think is really useful, so went for another one of these.
Superb Sat Nav.
I’ve owned one of these for over 2 years. This one was my 2nd purchase to replace my wife’s older sat nav. They are just great. Great screen size, great voice guidance. Connects to my iPhone via bluetooth, so can do hands free calling, with clear voice and sound and can even display text messages on screen if required. Useful if you just need to see who just texted you, without actually reading their text obviously – pull over safely to do that. Updates are all over wifi at home, so no need to use the old TomTom software on your computer anymore, which was always a bit of a pain. I looked at the newer model, but it doesn’t have hands free anymore, which I think is really useful, so went for another one of these.
Good value from Amazon Warehouse, works very well
I got a TomTom 5000 back in 2015, so this 6200 was an upgrade for me although it was first released in 2018. Compared to the 5000, I especially liked –
– Updates over home wi-fi which is many times faster than when plugged into USB
– Lifetime traffic cameras AND traffic scameras using built-in SIM. This model seems to one of the last with this feature, before TomTom required a Bluetooth-linked phone to save them money
– 6″ screen makes everything that bit easier to read
– Transfers over all routes etc. from TomTom Drive
I was worried that the battery wouldn’t hold charge but I guess this has been an Amazon’s warehouse for a while and not cycled the battery very often.
If you’re used to the TomTom user-interface, then everything is as you’d expect. You’ll miss out on the very latest features such as finding parking etc., but this is still a capable and good value Satnav for driving in Europe.
Good bit of ki
Haven’t tried all aspects yet but i am pleased with item so far, feels robust and sturdy and I like the magnetic charging contacts, easy to use and quick reacting and a reduced price, would recommend.
Good value from Amazon Warehouse, works very well
I got a TomTom 5000 back in 2015, so this 6200 was an upgrade for me although it was first released in 2018. Compared to the 5000, I especially liked –
– Updates over home wi-fi which is many times faster than when plugged into USB
– Lifetime traffic cameras AND traffic scameras using built-in SIM. This model seems to one of the last with this feature, before TomTom required a Bluetooth-linked phone to save them money
– 6″ screen makes everything that bit easier to read
– Transfers over all routes etc. from TomTom Drive
I was worried that the battery wouldn’t hold charge but I guess this has been an Amazon’s warehouse for a while and not cycled the battery very often.
If you’re used to the TomTom user-interface, then everything is as you’d expect. You’ll miss out on the very latest features such as finding parking etc., but this is still a capable and good value Satnav for driving in Europe.
Easy to use and see
I love this Sat Nav, very easy to use. However it is helpful if you have a smartphone as you will need that to update it from time to time because roads etc change. It is very simple to use and I used have a Garmin. This one is easier to use and I like the screen better. Also it is better with finding things than my old one used to. It does show speed cameras very clearly, much better than the Garmin did. Very happy with this. I do recommend it.
Easy to use and see
I love this Sat Nav, very easy to use. However it is helpful if you have a smartphone as you will need that to update it from time to time because roads etc change. It is very simple to use and I used have a Garmin. This one is easier to use and I like the screen better. Also it is better with finding things than my old one used to. It does show speed cameras very clearly, much better than the Garmin did. Very happy with this. I do recommend it.
Very good sat nav
I am impressed with this device. I have had a few TomTom’s in my time and this is more responsive, quick and easy to use especially with the capacitive touch screen. When I powered it on and applied all the updates the device only came with a map of Europe and the traffic and speed camera had expiry date with a month remaining so I got in contact with TomTom and said that this was advertised at having lifetime world maps, traffic and speed camera. They were very quick to make the adjustments to my account and now it has the lifetime world maps, traffic and speed camera.
The TomTom My Drive app on the iPhone is not that good and it connects on first use but after that it fails. After playing about with it I have found that not using the My Drive app and uninstalling it plus also in Bluetooth setting on the iPhone forget this device and start a fresh connection works better. You get a good connection and you get the TomTom services and you can make and receive calls, the only thing you don’t get is text messages but I don’t need that. Make sure that on our iPhone you switch on Personal Hotspot so that the Bluetooth can connect to data for the services like traffic and speed camera
I have used it a couple of times now and I love it and with the magnet car holder supplied it’s very easy to put on and remove. Very happy so far.
Very good sat nav
I am impressed with this device. I have had a few TomTom’s in my time and this is more responsive, quick and easy to use especially with the capacitive touch screen. When I powered it on and applied all the updates the device only came with a map of Europe and the traffic and speed camera had expiry date with a month remaining so I got in contact with TomTom and said that this was advertised at having lifetime world maps, traffic and speed camera. They were very quick to make the adjustments to my account and now it has the lifetime world maps, traffic and speed camera.
The TomTom My Drive app on the iPhone is not that good and it connects on first use but after that it fails. After playing about with it I have found that not using the My Drive app and uninstalling it plus also in Bluetooth setting on the iPhone forget this device and start a fresh connection works better. You get a good connection and you get the TomTom services and you can make and receive calls, the only thing you don’t get is text messages but I don’t need that. Make sure that on our iPhone you switch on Personal Hotspot so that the Bluetooth can connect to data for the services like traffic and speed camera
I have used it a couple of times now and I love it and with the magnet car holder supplied it’s very easy to put on and remove. Very happy so far.
Best TomTom ye
I have had several TomTom devices and frankly the last one was a bit of a disappointment. But my wife likes TomTom so I got this one when the other went missing (since found). It is the best one yet. The maps are great, the navigation great, the route finding is fast, faster than on my updated Jaguar XE (which is otherwise excellent) and easier to follow than Google maps or Maze. We use it when we are abroad and renting a car. Here in the Canaries it is superb.
Best TomTom ye
I have had several TomTom devices and frankly the last one was a bit of a disappointment. But my wife likes TomTom so I got this one when the other went missing (since found). It is the best one yet. The maps are great, the navigation great, the route finding is fast, faster than on my updated Jaguar XE (which is otherwise excellent) and easier to follow than Google maps or Maze. We use it when we are abroad and renting a car. Here in the Canaries it is superb.
Tom Tom much improved!
Having returned Tom Tom Satnavs in the past that simply would not connect to their websites, I was pleasantly surprised that this one, with wifi connectivity, has functioned well so far. Advice, delete all maps except U.K. Ireland unless you’re traveling and need it. Otherwise, it takes forever to update!
Probably one of the best buys I've made
I am really impressed and how quick and responsive it is when updates or changes are made
also I am not the greatest person finding new places and when I take a wrong turning it’s very quick to put me back on the right course excellent produc
Bought this as sadly my old tomtom was starting to slow down after doing a lot of research I opted for this model as I dont need a laptop to update the system as it has it’s own built in wifi the other selling points were the fact it has lifetime map and speed camera updates and European maps
Set up was easy and quick
Also impressed that it can be linked to my phone so phone calls and texts messages can be recived via the sat nav
After testing it out on a short journey I am more than happy that I picked the right model it was reasonably priced yet I fell like I got so much more than I expected to get for the money
Bought this as sadly my old tomtom was starting to slow down after doing a lot of research I opted for this model as I dont need a laptop to update the system as it has it’s own built in wifi the other selling points were the fact it has lifetime map and speed camera updates and European maps
Set up was easy and quick
Also impressed that it can be linked to my phone so phone calls and texts messages can be recived via the sat nav
After testing it out on a short journey I am more than happy that I picked the right model it was reasonably priced yet I fell like I got so much more than I expected to get for the money
Bought this as sadly my old tomtom was starting to slow down after doing a lot of research I opted for this model as I dont need a laptop to update the system as it has it’s own built in wifi the other selling points were the fact it has lifetime map and speed camera updates and European maps
Set up was easy and quick
Also impressed that it can be linked to my phone so phone calls and texts messages can be recived via the sat nav
After testing it out on a short journey I am more than happy that I picked the right model it was reasonably priced yet I fell like I got so much more than I expected to get for the money
Bought this as sadly my old tomtom was starting to slow down after doing a lot of research I opted for this model as I dont need a laptop to update the system as it has it’s own built in wifi the other selling points were the fact it has lifetime map and speed camera updates and European maps
Set up was easy and quick
Also impressed that it can be linked to my phone so phone calls and texts messages can be recived via the sat nav
After testing it out on a short journey I am more than happy that I picked the right model it was reasonably priced yet I fell like I got so much more than I expected to get for the money