Yale IA-320 Sync Smart Home Alarm, White [Energy Class A+]
The Sync Smart Home Alarm – 6 piece kit contains the Sync Hub, External Siren, Door/Window Sensor, 2 Motion Detectors and Keypad perfect for a larger home. It also allows you to customise your system with up to 40 accessories, with the option to use no screws or tools, perfect if you are moving homes.
What’s more, you can control your Sync Smart Home Alarm, Indoor/Outdoor Cameras and your Smart Locks* all in one place, for a seamless user experience.
A comprehensive security system with Yale’s 180 years of security expertise behind it. A smart home alarm that has the ability to use leading voice assistants to control your home alarm and have Philips Hue lights as an added deterrent.
*Only available for Conexis L1, YDM3168 Digital Monoblok, Doorman V2 and V2N, Keyless Connected & requires Sync Alarm Lock Module.
Technical Specification
- Wireless range – 200m wire-free range from the Sync Hub
- Expandable – with up to 40 accessories easily linked
- App users – up to 50 app users
- Keypad users – up to 10 keypad users
- The hub has a battery backup which lasts 8 hours in case of power failure
- Pre-linked accessories – for Sync Smart Home Alarm Kits only
- Accessory battery life – 2 years
- All batteries are included
Experience the benefits of the Sync Smart Home Alarm…
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Suitable for a larger homeProviding a higher level of security with two motion sensors and an additional window/door sensor so you can cover the main access points of your home. The external siren can be placed in visible areas of the home for added security and you have a key pad as another way of controlling your alarm. | Yale are here to make your everyday life that bit easierWith the user-friendly interface and no monthly fees, you can arm, disarm, part arm and check status of your alarm via the Yale Home App. Know when someone opens a door or when the alarm is triggered with real-time notifications. | Easy set upThe 6-piece kit comes with pre-linked accessories ready to go with the option to use no screws or tools, perfect if you are renting your home or moving homes. Easily expand your alarm system with up to 40 accessories to best fit your home. | There when you most need itWhen life gets busy, you can rely on Geolocation to remind you to set the alarm when you leave your home via the Yale Home App or your Apple Watch 2 and later series |
Smart together
Ability to integrate with lights and a voice assistant to enhance your security system.
Seamless user experience with the Yale Home App
An updated interface for a seamless user experience and the in-app panic button for whenever you need it. Full in-app control of the alarm and connected devices.
System setup and configuration • Remote monitoring and event notifications • History of system activity • User management
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Arm/disarm or part-arm – Arm, disarm or part-arm your Sync Smart Home Alarm from anywhere.
Arm/disarm or part-arm
Manual alarm trigger
Lock/unlock your Smart Lock*
Activity monitoring
| Weight: | 2.59 kg |
| Dimensions: | 26.5 x 26.5 x 19.8 cm; 2.59 Kilograms |
| Model: | IA-320 |
| Part: | IA-320 |
| Colour: | White |
| Pack Quantity: | 6 |
| Batteries Required: | Yes |
| Batteries Included: | Alkaline |
| Manufacture: | Yale |
| Colour: | White |
| Quantity: | 6 |
Very good alarm very easy to install and set up control on phone app all in the kit pre linked to hub but also very easy to add extra sensors etc yourself just make sure they are compatible with your range alarm
Very easy to install. Great app for setting and managing the system. Installed over a year now with no issues
I was a bit apprehensive about purchasing this alarm system as I wasn’t sure how easy it would be to install. However after just 2 hours the system was up and running! It really was very easy to follow the steps and no problems were encountered along the way.
The whole system is very easy to use and the app is very handy also. Would definitely recommend
I was a bit apprehensive about purchasing this alarm system as I wasn’t sure how easy it would be to install. However after just 2 hours the system was up and running! It really was very easy to follow the steps and no problems were encountered along the way.
The whole system is very easy to use and the app is very handy also. Would definitely recommend
Only just setup and not fitted the outside siren yet, instructions were rubbish.
but the system seems to work well and fitting to the wall is easy, as no wires, Range is also great. only time will tell, I will do a follow up in time.
Only just setup and not fitted the outside siren yet, instructions were rubbish.
but the system seems to work well and fitting to the wall is easy, as no wires, Range is also great. only time will tell, I will do a follow up in time.
Only just setup and not fitted the outside siren yet, instructions were rubbish.
but the system seems to work well and fitting to the wall is easy, as no wires, Range is also great. only time will tell, I will do a follow up in time.
Only just setup and not fitted the outside siren yet, instructions were rubbish.
but the system seems to work well and fitting to the wall is easy, as no wires, Range is also great. only time will tell, I will do a follow up in time.
The unit was relatively easy. But the installation and operating manual is worse than IKEA flat pack instructions. In other words it’s rubbish. But the help line is ok.
The unit was relatively easy. But the installation and operating manual is worse than IKEA flat pack instructions. In other words it’s rubbish. But the help line is ok.
Brilliant feel a lot safer now, will be adding more sensors soon. Love i
Brilliant feel a lot safer now, will be adding more sensors soon. Love i
After deciding on key criteria (wireless, over 15 metres wireless signal detection range, integration with smart home, no monthly subscription, door chimes, ability to handle significant number of sensors (3 door contacts, 8 PIR for home and outbuildings), we settled on this unit. Some of the products we looked at from other vendors said “80 metre wireless signal range” but when you read their manuals, this was 80 metres “clear” i.e. when used in the middle of a field, and went down to 15 metres if you were foolish enough to use the product inside a building with actual walls in it!).
On unboxing the kit, it seemed quite straight forward so we went for it, and let it walk us through the smart installation wizard. The steps were fairly simple and within 30 minutes the system was up and running. Another 10 / 15 minutes of playing around we got the Alexa integration running, plus the Apple watch functionality working.
The “strange” design decisions were:
on the hub, for the backup battery, there’s a switch that needs to be toggled in order to enable the battery. The toggle label, unlike every other switch I’ve ever come across, gives instructions for using the switch rather than showing the state of the switch. So, instead of showing On / Off with the switch being positioned under the relevant value (like everyone else does), it shows a left pointing arrow followed by the word “on”, indicating (I think) that you need to slide the switch to the left such that it’s NOT under the word “On” in order to activate the backup battery. That’s just plain daft, and even worse, until you switch it to On, you’ll get an orange light on the front of the hub and a beep every 30 seconds until you figure out what’s wrong, which is pretty annoying.
There’s a door chime function whereby the hub emits a chime sound whenever entry points are used. The chime sound (accessed from top left waffle button, settings, alarm settings, system settings, general configuration) was initially set to “No Sound”. I turned on the door chime for both door contact points and couldn’t figure out why it wasn’t making a noise until I went searching on the net and found someone who’d turned it on. Questions are a) what’s the point of having a door chime function if you’re going to default it to “no sound” and b) if you’re going to be idiosyncratic enough to default it to silent, why hide the setting under five levels of menus? Another daftness.
the watch app stopped working overnight, so we couldn’t disarm the system from the watch. I can only assume that it timed out, but I’ll check that tomorrow and update the review if necessary. As things stand, having a watch app that can time out turns the watch integration into a novelty that is of no use in the real world. Edit: after digging around, I found that by going to top left waffle menu, settings, users, app security, and switching on “Enable touch ID”, the watch stopped needing the phone to log onto Yale before it maintained sync with the alarm, so the watch integration is now a useful addition to the ways to interrogate / arm / disarm the alarm, and it isn’t just a novelty any more.
Anyway, after spending a minimal amount of time setting the system up and then AGES figuring out the daftnesses, we’ve finished up with a system that integrates with the rest of the house, has a good range, and first impressions are very favourable.
The first thing we did on registering with the Alexa skill was to change the names of the devices to “Yale security”, “Yale front” and “Yale back” to simplify arming and disarming by voice. Now, by saying “Alexa arm Yale security”, the alarm is set and “Alexa disarm Yale security” causes her to ask for the pin and when you give it, the alarm is unset. Nice. We also did a routine which is triggered by the “arming of the system” event, which causes the “Messaging” action in the routine to broadcast “the alarm is now set” to all Alexa devices, as well as an “unset” equivalent, to let everyone know that the alarm isn’t set anymore.
Additionally, the chime function is an irrelevance if you have an Alexa device or two, since you can set up a routine that is triggered by doors opening. When the “Yale front” contact sensor is triggered, the routine broadcasts “the front door has been opened” to all Alexa devices and similarly a message for back door opening is in place. Lots better than a “dinkdink” noise coming out of the hub…
The Alexa integration means the keypad and fob provided with the kit are redundant, so we’ll just take the batteries out of those and stick them in a drawer somewhere. The rest of the kit is great, though, so I’d recommend this system to anyone who wants a flexible, extensible, alarm system that they can install themselves and integrates well into a smart home
After deciding on key criteria (wireless, over 15 metres wireless signal detection range, integration with smart home, no monthly subscription, door chimes, ability to handle significant number of sensors (3 door contacts, 8 PIR for home and outbuildings), we settled on this unit. Some of the products we looked at from other vendors said “80 metre wireless signal range” but when you read their manuals, this was 80 metres “clear” i.e. when used in the middle of a field, and went down to 15 metres if you were foolish enough to use the product inside a building with actual walls in it!).
On unboxing the kit, it seemed quite straight forward so we went for it, and let it walk us through the smart installation wizard. The steps were fairly simple and within 30 minutes the system was up and running. Another 10 / 15 minutes of playing around we got the Alexa integration running, plus the Apple watch functionality working.
The “strange” design decisions were:
on the hub, for the backup battery, there’s a switch that needs to be toggled in order to enable the battery. The toggle label, unlike every other switch I’ve ever come across, gives instructions for using the switch rather than showing the state of the switch. So, instead of showing On / Off with the switch being positioned under the relevant value (like everyone else does), it shows a left pointing arrow followed by the word “on”, indicating (I think) that you need to slide the switch to the left such that it’s NOT under the word “On” in order to activate the backup battery. That’s just plain daft, and even worse, until you switch it to On, you’ll get an orange light on the front of the hub and a beep every 30 seconds until you figure out what’s wrong, which is pretty annoying.
There’s a door chime function whereby the hub emits a chime sound whenever entry points are used. The chime sound (accessed from top left waffle button, settings, alarm settings, system settings, general configuration) was initially set to “No Sound”. I turned on the door chime for both door contact points and couldn’t figure out why it wasn’t making a noise until I went searching on the net and found someone who’d turned it on. Questions are a) what’s the point of having a door chime function if you’re going to default it to “no sound” and b) if you’re going to be idiosyncratic enough to default it to silent, why hide the setting under five levels of menus? Another daftness.
the watch app stopped working overnight, so we couldn’t disarm the system from the watch. I can only assume that it timed out, but I’ll check that tomorrow and update the review if necessary. As things stand, having a watch app that can time out turns the watch integration into a novelty that is of no use in the real world. Edit: after digging around, I found that by going to top left waffle menu, settings, users, app security, and switching on “Enable touch ID”, the watch stopped needing the phone to log onto Yale before it maintained sync with the alarm, so the watch integration is now a useful addition to the ways to interrogate / arm / disarm the alarm, and it isn’t just a novelty any more.
Anyway, after spending a minimal amount of time setting the system up and then AGES figuring out the daftnesses, we’ve finished up with a system that integrates with the rest of the house, has a good range, and first impressions are very favourable.
The first thing we did on registering with the Alexa skill was to change the names of the devices to “Yale security”, “Yale front” and “Yale back” to simplify arming and disarming by voice. Now, by saying “Alexa arm Yale security”, the alarm is set and “Alexa disarm Yale security” causes her to ask for the pin and when you give it, the alarm is unset. Nice. We also did a routine which is triggered by the “arming of the system” event, which causes the “Messaging” action in the routine to broadcast “the alarm is now set” to all Alexa devices, as well as an “unset” equivalent, to let everyone know that the alarm isn’t set anymore.
Additionally, the chime function is an irrelevance if you have an Alexa device or two, since you can set up a routine that is triggered by doors opening. When the “Yale front” contact sensor is triggered, the routine broadcasts “the front door has been opened” to all Alexa devices and similarly a message for back door opening is in place. Lots better than a “dinkdink” noise coming out of the hub…
The Alexa integration means the keypad and fob provided with the kit are redundant, so we’ll just take the batteries out of those and stick them in a drawer somewhere. The rest of the kit is great, though, so I’d recommend this system to anyone who wants a flexible, extensible, alarm system that they can install themselves and integrates well into a smart home
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Okay for installation. A bit twitchy through set up steps but up and running in a couple of hours. Overall very happy as this was replacing an old ADT monitored system and has a lot more functionality and remote connectivity. Tech support were helpful if a tad slow.
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Okay for installation. A bit twitchy through set up steps but up and running in a couple of hours. Overall very happy as this was replacing an old ADT monitored system and has a lot more functionality and remote connectivity. Tech support were helpful if a tad slow.
The instruction manual is one of those where the person who wrote it assumes you have knowledge of the product, or just a mind reader to know what the various random icons mean without explanation. There’s a random graphic showing a pic of the hub, mobile phone and a finger pressing a button with text saying “Press button to test connection”… with an icon of a fridge freezer with a warning sign next to it. No explanation of what that warning is – don’t go and raid the fridge whilst pressing the button?!! There are two icons on the keypad, there is NO explanation in the manul what they are for, in fact there’s no guidance about the keypad in the manual apart from ‘changing you key pad PIN in the app’.
AS for the app, well that is not intuitive at all! One of those apps where you have to hunt around the menu to find what you need, rather than it being in a logical place.
When I set up the system, the app disconnected from the network then the tamper mechanism in the siren set the alarm off… I couldn’t disarm the alarm at all, just had to wait and re-boot the hub which took forever and some very delicate ears since!
Now it’s re-booted, everything is working fine, but mostly guesswork and I still don’t know what those two radio signal buttons on the keypad do! The app needs re-writing so it’s modern and intuitive.
Would I recommend the Yale Sync Smart Alarm? YES, because it does work and the physical kit was easy to install, just that the app and instructions are rubbish! Sort it out Yale and you’ll have a 1st class product to offer.
Instructions need to be downloaded but even then are little more than a set of drawings. Got it done without too much drama
Some problems with installation but I phoned the Yale help enter & they sorted me out in a very professional manner.
All good. Remote functions are good. On place for a couple of months so far and worked a charm.
Some problems with installation but I phoned the Yale help enter & they sorted me out in a very professional manner.
It was very simple set up even an extra PIR.
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.
worth it as it’s an easy set up and phone is easy to set up and use.
worth it as it’s an easy set up and phone is easy to set up and use.
*Updated after a year of use*
Nov 2020 – Once into the installation I realised that some aspects should be easier. Do NOT remove the battery tab on the PIR’s, door sensors or keypads until you have positioned them, as the tamper alert can be very annoying. The installation instructions, as mentioned in many reviews, are basic and need more written guidance rather than just pictures (same goes for the help in the App). Having said that, the system is easy to install, completed in a few hours even with the additional PIR’s/keypads and door sensors I’d purchased, the longest time being installation of the Siren boxes. I found little guidance from the Yale site or the App for setting up sounds. For example, it turns out you have to head to general configuration-Door/Window Contact chime sound to enable sounds, even though in, say, door sensor under devices you have set up panel chime. Yale need to improve the help sections to link this information. Explaining that there is an on-off lock slider on the Key Fob might also have been useful. However, adding additional kit was a breeze, as was testing (Walk Test under Alarm Settings).
Jan 2022 – I find the app easy to use, and notifications to me and the second registered user are quick and informative, e.g. alarm armed, ac power outage, sensor activation alert. The app has been updated during this time, so I get told on the home screen if a sensor is triggered, e.g door open. None of the systems batteries have needed to be changed yet.
Easy to install and set up, easy to add more sensors, mobile app very straight forward to use
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
So pleased with this product,so easy to install, absolutely brilliant,I can disarm alarm from Wales for my hubby,very very impressed.
Liked the ease of the instalation very clear instructions with good backup.
Very good quality. I am very happy with my purchase. Very responsive sensors and installation is very easy.
Very good quality. I am very happy with my purchase. Very responsive sensors and installation is very easy.
My garage, two garden sheds and the two points of entry to our house are covered by this system. No false activations and on the occasions I have failed to de-activate the system it goes off as soon as I open a door.Easy to use and gives me peace of mind.
My garage, two garden sheds and the two points of entry to our house are covered by this system. No false activations and on the occasions I have failed to de-activate the system it goes off as soon as I open a door.Easy to use and gives me peace of mind.
The PIR aren’t the most sensitive but the system over all is excellent and very easy to use with alexa.
I bought this from Amazon in a Black Friday deal, and with the money saved, purchased an extra PIR sensor. I found the set up of the system straightforward. The instructions aren’t the best to be fair, but if you have a modicum of common sense, then they aren’t as bad as others have said. The only help I need was fixing the alarm box to the wall of the house, as I didn’t have a ladder.
Registering the product is recommended. The alarm can be set remotely or by using the included keypad. Zones can also be set, for example, the downstairs can be alarmed fir when you’re upstairs in bed. Our preference of arming the system is by way of the Yale Home Security smart phone app. It can be a bit flakey at times but with several updates it has become more stable. It offers the reassurance that if you leave the house and are unsure whether you’ve alarmed it, you’re able to check it’s status, and arm/disarm from wherever you are. You are also able to introduce guests or family members onto the app account so if you need family members to house sit or check on your property while you’re out, if they don’t have your key code, they can use the app. It is secure. We haven’t gone down the Alexa interactivity, so I can’t comment. But I don’t use Alexa for anything other than playing music and doing the shopping list. Not for lights, or security.
I’ve also noticed on another review, that the wall box beeps when the alarm is activated or deactivated, and would disturb the neighbours. I have to say, our alarm is silent when it is set. This may have been an option to adjust from within the app. The only thing that beeps is the internal box inside the property that only we can hear when the alarm is armed/disarmed.
I’ve recommended this product to others, with no negative feedback, so from purely personal experience, I’d recommend it again.
Quick delivery, alarm is great! Easy to install, simple to add other devices and app works brilliantly.
I have it in my home and works really well
This alarm was used to replace an already ‘smart’ alarm.
It was very easy to set up and sync all the different devices. It is great that it is completely wireless and makes positioning of devices really easy. The range is wide enough for our house and into the garage. The app is clear and simple enough to use. No issues with that. You get notifications across devices when the alarm is set / disarmed and this can be done on approaching the house which is great. The use of Alexa is very limited. Yes she can set the alarm. However, the command is initially very long winded. We have managed to shorten this to ‘arm security’ which is better. She can only arm the alarm in ‘home mode’ which I guess is correct as to use Alexa you have to be in the house….. however, would be nice to be able to set this on the way out. She does need the key code to disarm as well so that is a good safety feature. However, the phone app is simple enough so I guess it’s ok.
We also added on the key fobs with this. Given the simplicity of the app these are a little redundant. You have to press the fob for it to connect, wait 2-3 seconds and then press again for it to set. To disarm, you only have to press it once and again the range is good. But this is actually easier on the app. Good for family / neighbours to have in case of emergencies though. We also have similar issues with the keypad. You have to press a button for it to connect and then press the arm/disarm key and code. This is a little hard to use. If you have your phone in hand, again much quicker to just press disarm on this.
Overall I am happy with the system and would recommend it. We will probably add devices as they are released as this was very new out when we bought it.
Would be really good to have an RFID tag to be able to swipe on entry (no buttons) as on my previous alarm, but given that the main hub has to be wired to the router and the keyfob is not constantly connected this is probably not going to happen. This allowed us to know who had entered as well (family member etc) which is a feature I miss.
Customer services are VERY slow to respond but do message eventually. Calling them is a better option when possible.
Easy to install and fit but read the instructions carefully. Have bought another one for the garden office. They are brilliant. I can set remotely via the app so I always feel safe.
Easy to install and fit but read the instructions carefully. Have bought another one for the garden office. They are brilliant. I can set remotely via the app so I always feel safe.
A really clear, simple set up. We also added two smoke/heat/motion detectors and a panic alarm to the system which were configured very easily. We love that you can arm/disarm it from a smartphone. It’s also very easy to disable certain sensors if required (e.g. decorating). The unit performs a self test periodically and seems very robust. It would have been good to have a regular flash in the bell box, even if this was a separate battery pack – or even solar power would be good for the bell box.
Worth the price definitely its not to be missed and reassuring that good alarm system with good notifications so your informed of intruder and that the great think peace of mind
Worth the price definitely its not to be missed and reassuring that good alarm system with good notifications so your informed of intruder and that the great think peace of mind
Worth the price definitely its not to be missed and reassuring that good alarm system with good notifications so your informed of intruder and that the great think peace of mind
Worth the price definitely its not to be missed and reassuring that good alarm system with good notifications so your informed of intruder and that the great think peace of mind
So far so good , keep my home safe at 2500 km away. 10 stars for now . Good batery life aswell.
Easy to install and operate, no need for technical support.
Brilliant piece of kit and great value for money. Love being able to activate and deactivate from a distance.
Amazing really easy to setup.
It’s not perfect but what alarm is?
One of the sensors is duff. Sometimes responds and most times not. I first tested with tiny movements as the family held pillows over their ears in anticipation of the apocalyptic noise I pre warned them about. These tiny movements progressed into more of a MJ moonwalk, still nothing, finally doing jumping Jack’s, flying kicks and silver back chest beating… Nothing! Disarmed then rearmed and the thing went off nearly giving me a heart attack. However it then stopped responding again. Also the tamper disable feature doesnt work. This was all after testing with device walk through then checking sensors activated the alarm and screwing the sensors in place.
I await call back fron tech support before I update this review
update.
After waiting for 2 call backs from Amazon support, which did not happen (well one happened hours after the stated time I had already fixed the issues), I decided to call Yale directly. To cut a long story short, they pushed a firmware upgrade to my alarm which looks to have sorted various issues.
Some pointers.
You need to give the sensors 2 mins before you can move in front of them.
The external siren that does a series of beeps when you arm and disarm can be disabled but not via the app, Yale support have to do it (I didn’t want to alert the neighbourhood everytime I was coming and going).
The door sensor is designed for doors that close flush, alot of upvc doors have a ridge.
Easy to fit, just follow the steps given. Fitted sensors on 2 doors and sensors in 2 rooms with the siren box outside. found very easy to install and set up. Works well and the siren is loud. Had it a few month now and had no issues. App works fine. love that you can turn on and off from the app and messages you if the alarm has gone off.
Easy to fit, just follow the steps given. Fitted sensors on 2 doors and sensors in 2 rooms with the siren box outside. found very easy to install and set up. Works well and the siren is loud. Had it a few month now and had no issues. App works fine. love that you can turn on and off from the app and messages you if the alarm has gone off.
A great little system once you get it set up. I had a problem with the sounder and then couldn’t reset the bridge fault lamps without resetting the bridge. Worked this out myself as nothing in the instructions. They could be a little better but that’s the only problem I had. Great App but you have to dig around to find all the features.
A great little system once you get it set up. I had a problem with the sounder and then couldn’t reset the bridge fault lamps without resetting the bridge. Worked this out myself as nothing in the instructions. They could be a little better but that’s the only problem I had. Great App but you have to dig around to find all the features.
A great little system once you get it set up. I had a problem with the sounder and then couldn’t reset the bridge fault lamps without resetting the bridge. Worked this out myself as nothing in the instructions. They could be a little better but that’s the only problem I had. Great App but you have to dig around to find all the features.
A great little system once you get it set up. I had a problem with the sounder and then couldn’t reset the bridge fault lamps without resetting the bridge. Worked this out myself as nothing in the instructions. They could be a little better but that’s the only problem I had. Great App but you have to dig around to find all the features.
Really easy to set up, install and use. Easy to add new sensors and controll it all via an app.
Very good for the money – really pleased and everything pre sync’d is a gift.
Careful adding smart door lock & which smart modules you buy – easy to confuse these.
Sooo easy to install the app takes you through the whole setting up
We put the alarm up for a relative and she loves it we tested it out a few times and download app on phone and found it really easy to use, she also has dogs and we tested this to make sure it works with dogs and it does, highly recommend
We put the alarm up for a relative and she loves it we tested it out a few times and download app on phone and found it really easy to use, she also has dogs and we tested this to make sure it works with dogs and it does, highly recommend
After reading around and looking at all of the various different alarms on the market, I eventually took the plunge and went for this. It’s one of the best bits of smart tech that I’ve bought so far.
Setting up was very easy and it does everything that I need it to. Sensors that come in the box are already paired and because it’s modular, I ended up getting some extra sensors that I added at the same time. Besides putting the bell box up, the whole install took less than an hour and it’s been faultless so far.
So after quite a bit of research I went for this kit plus some additional PIRs and door contacts.
INITIAL SETUP
—————————
I use Android but I assume the app for the iPhone is similar. Installed it and set up an account (first one set up becomes then ‘Master’ account for your system). You enter the serial number for the control unit and then it runs you through a wizard to set up all the components you’ve got. As everything that comes in the bundles is pre-configured this is really easy – just take the plastic battery tabs out and it detects them.
Adding new devices is also very easy – I’ve added both new door/window contacts and a PIR, both took seconds.
One thing to bear in mind – you need to have the control unit permanently plugged into a spare network port on your router / modem so bear this in mind. I have a google wi-fi mesh system and I plugged it into one of the nodes ports and it worked fine.
CONFIGURATION
——————————–
Everything is done via the app. I have to say the app has had some negative reviews and doesn’t score very well in the app store but I have found it simple to use, easy to navigate (once you get into it) and stable. Perhaps they have worked hard in it since it came out but it’s by no means a terrible app.
I have manged to set up devices for zoning, named them, set the countdown timers, siren timings, LED control and various other behaviours without too much fuss.
NOTIFICATIONS
———————————
APP notifications on your phone work fine and you get a little house icon whever something happens on your notification banner. You can set it so all notifications appear from the app.
SMS messages work great – I did a couple of test and configured it to send to two phones, they arrived pretty much instantaneously when the alarm when off. Understandably (as SMS messaging comes at a cost) you can only set ‘Burglar’ events to come via text message.
EMAIL messages I have had a couple of niggles with, there’ actually two places where you seem to set whether it emails you for ALL notifications or just when a ‘burglar’ event happens. I currently have one of them set to ALL and the other set to burglar and I am getting all events by email – perhaps a bit of a quirk.
GEO fencing notifications – simply put the system uses the location of your phone to work out when you have left the perimeter of the alarm system and if you haven’t set the alarm when you left it asks you if you want to via the app in case you forgot. NB: This requires a data connection as is the case for all APP based notifications .
OTHER POSITIVES
———————————-
Setting up user accounts is easy – all the family have access via their phones now. There is a keypad entry system as well but I expect this will be for emergency only’s when they have a flat battery on their phone.
Checking for false alarms is a doddle (if you have CCTV as well) – Because you get notifications on the app / via SMS / Email etc… you know as soon as the alarm goes off. I have a couple of IP camera’s set up in the house and outside so I can quickly log on and make sure everything is OK, if it looks fine I can reset the alarm via the app. You can use Yale’s own CCTV systems which integrate with the app but these are quite an expensive option.
The control unit is really small – I took a picture of the new control unit Vs the older one I had. Dead easy to hide down the back of a cabinet it you want as you never really need to touch it.
The key fob is quite useful – you can disarm / part arm or fully arm with the keyfob. As a family we don’t need it but we’ve given it to our in laws so that in case they ever need to come round when we’re away they can use it to gain entry without needing us or having complex instructions.
THE ONE NEGATIVE
—————————————-
The design of the door/window contacts is truly appalling. They are way bigger that they need to be, the magnet section is huge, the curved design limits how you mount it and add to that the fact you need to think about changing batteries in the future and they have put the screw to take it apart for that purpose in one end so you need to consider how to get a screwdriver to it. All this means you spend quite a bit of time working out how to make them fit your windows unless the opening section is completely flush to the frame (which they often aren’t).
I had to actually take one of the magnet sections of the door contacts apart just to make it fit with by timber frame windows, getting rid of the plastic case that holds the magnets entirely (see picture).
These sensors should be slimmer, shorter and less curved and they would be infinitely easier to fit.
SUMMARY
——————–
It’s early days but so far I’m impressed with the system as a whole (with the exception of the poor design of the door contacts which lost it one star in this review) and non techies should not fear the setup which is simple and intuitive. I would certainly recommend.
NB. I haven’t set up Alexa integration yet but will update review if I do.
So after quite a bit of research I went for this kit plus some additional PIRs and door contacts.
INITIAL SETUP
—————————
I use Android but I assume the app for the iPhone is similar. Installed it and set up an account (first one set up becomes then ‘Master’ account for your system). You enter the serial number for the control unit and then it runs you through a wizard to set up all the components you’ve got. As everything that comes in the bundles is pre-configured this is really easy – just take the plastic battery tabs out and it detects them.
Adding new devices is also very easy – I’ve added both new door/window contacts and a PIR, both took seconds.
One thing to bear in mind – you need to have the control unit permanently plugged into a spare network port on your router / modem so bear this in mind. I have a google wi-fi mesh system and I plugged it into one of the nodes ports and it worked fine.
CONFIGURATION
——————————–
Everything is done via the app. I have to say the app has had some negative reviews and doesn’t score very well in the app store but I have found it simple to use, easy to navigate (once you get into it) and stable. Perhaps they have worked hard in it since it came out but it’s by no means a terrible app.
I have manged to set up devices for zoning, named them, set the countdown timers, siren timings, LED control and various other behaviours without too much fuss.
NOTIFICATIONS
———————————
APP notifications on your phone work fine and you get a little house icon whever something happens on your notification banner. You can set it so all notifications appear from the app.
SMS messages work great – I did a couple of test and configured it to send to two phones, they arrived pretty much instantaneously when the alarm when off. Understandably (as SMS messaging comes at a cost) you can only set ‘Burglar’ events to come via text message.
EMAIL messages I have had a couple of niggles with, there’ actually two places where you seem to set whether it emails you for ALL notifications or just when a ‘burglar’ event happens. I currently have one of them set to ALL and the other set to burglar and I am getting all events by email – perhaps a bit of a quirk.
GEO fencing notifications – simply put the system uses the location of your phone to work out when you have left the perimeter of the alarm system and if you haven’t set the alarm when you left it asks you if you want to via the app in case you forgot. NB: This requires a data connection as is the case for all APP based notifications .
OTHER POSITIVES
———————————-
Setting up user accounts is easy – all the family have access via their phones now. There is a keypad entry system as well but I expect this will be for emergency only’s when they have a flat battery on their phone.
Checking for false alarms is a doddle (if you have CCTV as well) – Because you get notifications on the app / via SMS / Email etc… you know as soon as the alarm goes off. I have a couple of IP camera’s set up in the house and outside so I can quickly log on and make sure everything is OK, if it looks fine I can reset the alarm via the app. You can use Yale’s own CCTV systems which integrate with the app but these are quite an expensive option.
The control unit is really small – I took a picture of the new control unit Vs the older one I had. Dead easy to hide down the back of a cabinet it you want as you never really need to touch it.
The key fob is quite useful – you can disarm / part arm or fully arm with the keyfob. As a family we don’t need it but we’ve given it to our in laws so that in case they ever need to come round when we’re away they can use it to gain entry without needing us or having complex instructions.
THE ONE NEGATIVE
—————————————-
The design of the door/window contacts is truly appalling. They are way bigger that they need to be, the magnet section is huge, the curved design limits how you mount it and add to that the fact you need to think about changing batteries in the future and they have put the screw to take it apart for that purpose in one end so you need to consider how to get a screwdriver to it. All this means you spend quite a bit of time working out how to make them fit your windows unless the opening section is completely flush to the frame (which they often aren’t).
I had to actually take one of the magnet sections of the door contacts apart just to make it fit with by timber frame windows, getting rid of the plastic case that holds the magnets entirely (see picture).
These sensors should be slimmer, shorter and less curved and they would be infinitely easier to fit.
SUMMARY
——————–
It’s early days but so far I’m impressed with the system as a whole (with the exception of the poor design of the door contacts which lost it one star in this review) and non techies should not fear the setup which is simple and intuitive. I would certainly recommend.
NB. I haven’t set up Alexa integration yet but will update review if I do.
Great alarm, easy to install and works well. Happy customer.
This system ticked all the boxes for me. Being able to use the app has been helpful as I can arm and disarm the alarm remotely.
The alarm itself was easy to set up with the manual relatively well laid out, however, the app can be confusing and it is not very intuitive.
Overall, I like the system and over the 2-3months that I have had been using it there have been no issues.
Easy to install.
I have used it as a home security alarm and it works perfect. Easy to operate.
I bought this and read the reviews and did think about sending it back after reading some bad reviews. I am glad I didnt to be honest, simple to install and set up, if you can use a drill and a screw driver you can have this done quickly, the hardest part I think or most people is the external box fitting, but i am fine with this. I have this installed and completed in just under an hour. No issues with the app, download and follow the instructions as it says and you will have no issues.
I bought this and read the reviews and did think about sending it back after reading some bad reviews. I am glad I didnt to be honest, simple to install and set up, if you can use a drill and a screw driver you can have this done quickly, the hardest part I think or most people is the external box fitting, but i am fine with this. I have this installed and completed in just under an hour. No issues with the app, download and follow the instructions as it says and you will have no issues.
Easy to install alarm system… phone app needs an update to a more modern look and feel. But for what you need to do on it I.e. enable / disable alarm it’s ok.
I bought this to replace a BT Home Monitor setup so that I could go subscription-free, ditch the need for a phone line and gain the ux of a mobile app over a nasty and hard to configure wall panel. I’m hoping to add the Yale door locks to the system later.
The good:
-Easy to set up. Everything in the kit came pre-paired to the hub so you just need to mount and turn on. Everything I added beyond that was simple to pair via the app.
-It worked first time and is configurable enough to meet my needs.
-After a couple of days, I’m generally very pleased with how it works.
The bad:
-The buttons on the keyfob – probably the most necessary buttons in the system – are black on black and flat, making them hard to read and easy to press accidentally. It’s too easy to dis/arm the alarm accidentally. The additional lock switch on the side is also hard to read, so knowing its position and status isn’t intuitive. Simple, firm, countersunk buttons with bright white on black print are required. I’ll probably mark the buttons with Tippex, assuming you can still get Tippex, but I’d really like to swap this keyfob for something better, which shouldn’t be necessary at the price.
-The rounded design of the door/window switches and magnet housings means that, particularly when used with the adhesive pads, you have to adhere the one flat side to your window/doorframe surface to ensure a good bond. This renders pointless and ugly the pebble-shape the two pieces are meant to form when married together. It might not be as pretty, but a square design on all sides would keep the design more compact, would be more flexible for positioning and would enable a more secure fit in any orientation.
Some features that should be added via firmware improvements, assuming Yale care and they aren’t things I’ve just missed:
-MAC address should be on the hub label rather than something users have to discover through trial and error via their routers. Also the network name is that of some obscure tech company from further up the chain, rather than a logical branded one such as “Yale Alarm” out of the box. It should also be possible to rename this.
-A static IP address should be assignable, rather than relying only on DHCP.
-A choice of door-open alert chimes, beyond the slightly alarming and piercing default would be of benefit.
-Automatic phone/paired device bluetooth alarm deactivation.
-Why can’t I log in to the web interface? It’s there but not for my eyes, it seems.
-The hub should be supplied and run with a USB PSU – bespoke transformers are hard to replace, inflexible and wasteful.
Compared to the BT VP1000 system and the confusing menus on its control panel, using the app on the Yale is a breeze. Having control over the notifications and setup without having to pay a subscription for last-century phone-call alerts or poking endlessly through an opaque maze of control-panel functions, is what sold me on this system and I’m pleased with what I got.
Alongside the door locks they already make, Yale need to make a CCTV doorbell (a la Ring) that can be integrated for remote answering and tied to the Yale door locks and alarm for remote opening/activation. It’d ideally be drivable via PoE, be IP address assignable and be ONVIF compatible so that users could tie the camera in to an existing surveillance system as well as to the Yale system. That’d complete the setup.
I’ve dropped a star here because the keyfob design is troublesome, the window/door switches/magnets should be squarer and because of the hub’s lack of user-configurable IP address.
Easy to set up and install, tested alarm operation and all is well and plenty loud. Range for devices is really good, slightly longer than Philips hue setup. Does what is is supposed to.
Bad points
Limit of 40 devices
Lack of sound detection on PIR devices
Only disarmed, home and away settings. Would be nixe to have more options like a valet mode on a car so some devices can be left armed when a cleaner or dog walker visit.
Lack of scheduling function for alarm arming
Easy to set up and install, tested alarm operation and all is well and plenty loud. Range for devices is really good, slightly longer than Philips hue setup. Does what is is supposed to.
Bad points
Limit of 40 devices
Lack of sound detection on PIR devices
Only disarmed, home and away settings. Would be nixe to have more options like a valet mode on a car so some devices can be left armed when a cleaner or dog walker visit.
Lack of scheduling function for alarm arming
System was exactly what we were looking for, in a security system with app control and alerts
So happy with this alarm system
Simple to use and the app is great too so useful
I’m now on my second one as the first stopped working for some reason but i eventually got a replacement thats a long story but got it in the end and works well though not overly very clear on instructions whilst setting up could do alot better on that front but that said it all works well especially with the app on your phone
I’m now on my second one as the first stopped working for some reason but i eventually got a replacement thats a long story but got it in the end and works well though not overly very clear on instructions whilst setting up could do alot better on that front but that said it all works well especially with the app on your phone
Integration with Phillips Hue. You will probably get an error saying action failed error 500 when you first set this up. There is nothing on web that helps with this and the Yale website email contact doesn’t actually open an address so you cant email them. Thankfully as always Amazon came to rescue and eventually patched me through to Yale. It turns out you can’t have any special characters such as numbers or apostrophes in your hue light names. Once I removed these it works fine. This is important info and should be somewhere in the Yale instructions or troubleshooting FAQ on website. Hope this helps until they sort that out. 1 star dropped because of poor info and instructions from Yale.
Perfect alarm, easy to install by yourself, I have it for over 7 months and no problem, the app got an update and it’s easy to arm and disarm even when you are far away.
Fantastic product, i love my smart home gadgets and this completed the set (so far lol) being able to tell Alexa we’re off to bed and she sets everything up is brilliant and now it even alarms my house! what more could a tech gadget lover want!
Fantastic product, i love my smart home gadgets and this completed the set (so far lol) being able to tell Alexa we’re off to bed and she sets everything up is brilliant and now it even alarms my house! what more could a tech gadget lover want!
Fantastic product, i love my smart home gadgets and this completed the set (so far lol) being able to tell Alexa we’re off to bed and she sets everything up is brilliant and now it even alarms my house! what more could a tech gadget lover want!
Fantastic product, i love my smart home gadgets and this completed the set (so far lol) being able to tell Alexa we’re off to bed and she sets everything up is brilliant and now it even alarms my house! what more could a tech gadget lover want!
We’ve had our alarm in for a couple of months now and pretty happy with everything so far. Much easier and less expensive than getting a dedicated company to install. And no monthly fees to worry about. Some reviews complained about the pet sensors, but so far our pet senor has been fine and has not been tripped by our two cats once.