NRS Healthcare Supra C500 Key Safe Secure/ Wall Mounted/ Outdoor/ Key Storage Device
Supra C500 Key Safe Secure
The C500 has been put through its paces to achieve LPS 1175 : Issue 6, Security Rating 1, LPCB certificate number 1062a security rating which means it has undergone a series of rigorous and demanding tests devised by security experts (The LPCB) who concluded that, when instaled as directed, the Supra C500 is as attack resistant as a domestic front door. This accreditation is recognised by Secured By Design’s Police Preferred Specifications, as well as by home insurance companies.
About Key Safe
The Key Safe Company is one of the UK’s leading distributor of secure, quality and effective key safes, key management solutions along with enhanced telecare.
Since 1995, we have dedicated ourselves to provide the very highest quality products and services. This is demonstrated by our ISO 9001 accreditation and Official Police Security membership.
| Weight: | 1.8 kg |
| Dimensions: | 7.9 x 7.9 x 6.3 cm; 1.8 Kilograms |
| Model: | M61469 |
| Part: | M61469 |
| Colour: | Cream |
| Pack Quantity: | 1 |
| Batteries Required: | No |
| Batteries Included: | No |
| Manufacture: | Supra |
| Colour: | Cream |
| Quantity: | 1 |
Excellent key safe. A lot more substantial than a lot of other ones. Pretty sure a truck could drive over this box and not put a dent in i
Easy to install and easy to use, it’s very sturdy and is perfect for it’s application as a key safe, would highly recommend.
The only thing I’d have preferred is the hook inside to be higher up, just with a key ring it made it a little awkward but this is such a little thing.
Very happy with our purchase!
Heavy duty, very easy to install. Only thing I would say against the product is that it is not a snug fit on the door closure. There is a little play which is annoying but other then that it feels very secure and a very good product.
Very clear and easy installation instructions. Need strength to drive special screws into brick without any raw plug but very sturdy end result. Very easy to change code. Would definitely purchase again.
Brilliant box. Easy to fit. Good sturdy container. Inside just big enough for yale key.
Only thing I didn’t like or wasn’t sure of .. the buttons have to be pressed really firmly down to release the unit. Anyone with arthritic fingers wouldn’t find this easy to do.
These are a life saver and the customer service is really good
It’s ok. I think overpriced. Had to look on YouTube to see how to set the number pad.
It works ok but fiddly. You have to be precise when pressing in the number buttons and wait for the little click. Inpatient people struggle.
You would have to make one heck of a noise to get into this key bank, and they would probably give up. It gives you confidence just by the weight and design, you can tell just by the look, that you would feel very safe leaving your keys in side. Brilliant produc
This key box is super solid. It comes with 4 large bolts that screw directly into the drilled concrete/brick no raw plugs needed. It’s expensive but worth it when you think about your home security.
Very pleased with this item. I was able to quickly install the keysafe in a brick wall. Setting the code was similarly easy with the supplied card and the switch set to ‘open’. The instructions are detailed but quite clear if followed carefully. No wallplugs needed; just a 5mm masonry drill bit and a 30 size Torx bit.
Good heavy solid unit. Only 4 stars for weatherproof as the front does not have a seal around, it so is a bit loose when closed. So will have to wait until it gets wet to find out how weatherproof it is. Also the cover is just a plastic moulding that clips on to the hinge.
This product is great to help care for a member of the family. The nurses and carers can come in as needed. It hasn’t let any rain in so as long as we have had it it has been waterproof.
Solid, rugged and bulletproof. Initially looking at the picture you probably wouldn’t choose this one because it looks awful. But I chose it because my ancient mum wanted a “police approved” one (there is no such thing), and this is the closest you can get. It is solid and secure, weighs a ton. Absolutely loved the masonry screws which went straight into the brick. It will still be attached to that brick when the house is demolished. Make sure to drill those holes deep.
Very secure and strong,easy to fit if you have the wright tools.I feel very safe with having this key safe as it will take a lot of effort to get into with having so many different combinations you can have.
This is a really amazing product. The instructions of how to operate maybe not that clear but once you know the system, it is easy and working well.
I live a little outside the town and wanted a key safe so that, even if one key got lost, other people I trust have got a second key and so my security to be able to enter my house is guaranteed.
Have fitted lots of these to different properties, solid piece of kit easy to install, you can buy a fitting kit (drill screwdriver) used by care workers for access and for people who let properties all satisfied.
I found lock fairly easy to fit to a brick wall, but it might not be so easy if it is your first time drilling into masonry.
The protective plastic cover is fine for the environment where I installed my lock: a sheltered location under an open porch. I doubt the cover would protect the lock from driving rain or dust whipped up by the wind.
It’s worth noting that with all locks of this type, it does not matter what order you enter the characters of the code. All that matters is that you enter all of the correct characters and no more.
Great product & easy to install but set up difficult as instructions are poor with 1 step missed out completely. Don’t let this put you off buying a great, secure key box though. Just look at YouTube videos for set up info.
This is a great key safe. It was easy to install and it is extremely well built. The reason I gave it 4 stars was because one of the screws broke during installation. I have read other reviews if this happening and I was unfortunate to experience it. The head of the screw just snapped off. With the price of the safe I would have expected higher quality screws.
There are a few (key safe, key box) styles and quality out there. I use this model for ease of use, ease of installation, build quality and price. This uses a push-button system rather than cogs to enter the correct combination. The push-buttons are a lot easier to use than cogs especially if your hands are cold and the light is failing (winter months). I have installed three of these and have had no issue with water (rain) getting in. The setup of the code for the lock is fiddly the first time but once you are used to it it’s easy.
When you get the item and hold it in your hand and feel the weight of it, you know you bought a sturdy well made key box. It’s more money than the ones that use a cog combination but it’s a security item and well worth the extra cost.
Very secure, surprisingly heavy key safe. Good instructions and video (on Amazon) for installation. Hubbie installed with a few issues. Great template for drilling holes included. Screws supplied but not the wall plugs, which was a frustration for poor Hubbie! Little key thingy for using to create code a little tricky and flimsy to use but did the job. Now need to keep it somewhere safe. Well worth the extra cost compared to cheaper versions.
This is my second safe, one outside of my front door , the second inside for gun cabinet keys etc.
Easy to set up and install. Very sturdy and secure
This is a great key safe large enough for around 3 keys, installs with 4 bolts and directly into a wall. Really couldnt have be easier to program and put up.
It also has a weather proof cover, which not only performing its main use of keeping keys dry makes the key safe look like an electrical junction box making it really concealed even in plain view.
I put mine next to some other cable functions into the house and you wouldn’t know it contained keys.
Great design, easy to set up and keeps keys out of harms way…. no more 4:00am locksmith call outs for me.
Easy to locate to concrete wall using Electrical drill and masonry drill. You need a special screw bit. (Not supplied). Over all a good quality product… packaging does not inform you of the type tool for screw head.
Fitted one of these for my sister in law about 2 years ago so know it was a good quality unit very easy to install just one think to remember it comes with screws only and you need a star driver also the screws are masonry screws and screw straight into the brick work so do not use rawplugs just drill a small pilot hole to start don’t go to deep about 3/4 inch you can always go deeper if you need to. They don’t tell you this in the instructions well not that I could see.
The first thing which you notice is how heavy this is. Very easy to set up and install with the Thunderbolts supplied. Can’t comment on longevity at this point as only been in use for a month and in our case is used indoors.
Extremely solid and will save us locking ourselves out again!! Peace of mind!!
Have tried this safe on a seaside rental property for over a year without having a problem. Have bought a second for home. Would recommend this safe. Easy to use. Sturdy. Sufficient room for keys & fob. Looks OK on the outside of a property.
Liked the sturdy construction and combination selections.
The combination buttons are not easy to use as they are rather close together (of necessity) so would not be good for anyone with large fingers!
Arrived promptly, quickly programmed a code, self explanatory once you open it up. Tried to install as described using correct tools but unfortunately one screw sheared in the recommended 5mm hole (-1 star). Had to replace with one of my own thereby voiding the terms of the warranty. Very solid once installed and looks inconspicuous when placed near external electric boxes and mains boxes with a ‘danger – electric shock risk’ sticker on it. Overall good value (especially when compared to locksmith callout charge) and satisfied!
Solid and secure, better made than the average secure box.
Fitting was ok—it is in use and everyone is happy with i
Great little key safe. Gives peace of mind in case of lost or forgotten keys.
Arrived on time and well packaged. Good heavy weight and solid keysafe. Feels mor like a small wall safe. Easy to install and set code. Just be aware that numbers from the code dont neccessarily need to be in sequential order to open the lock. You also dont seem to be able to use a number more than once. I did have 1 of the supplied masonary bolts shear off before it was tight despite frilling the hole 10mm deeper than the length of the bolts. I will be requesting another bolt from the manufacturer.
Otherwise pretty good all round.
Suitable for holding house keys securely for visitors to use… Acceptable to most insurance companies.
Genuine article, very solid and easy to install. Plenty of space inside for the key.
We had to install this for an elderly relative who has become frail and has early dementia, numerous care workers have to enter her house either on a daily or emergency basis. It is secured with specialist screws which an inexperienced DIYer would not have the bits for. I also found that the brick wall I installed it on required the more effective SDS drill. For this reason if you have the slightest doubt about installing it I would get in a professional. It works well although some people using it get confused when they make mistakes with the keys and find the cam free . turns. So it is probably better for people who have not experienced using one like this before to have a supervised practice at opening it. The one security weakness I have noted is that care workers tend to leave it open when the keys are out, this leaves it possible for a malign person to “harvest” the setting details if they have knowledge of how the product works.
Excellent product, we had one previously fitted by the council but it had broken. This one was easy to fit, the cover easy to flip open (the previous one often got stuck) and we were able to programme the safe number we wanted. Excellent product.
Generally very good but support workers tend to leave it open in bad weather.
It subsequently froze solid twice in the recent cold spell.
Possibly fit a gentle return spring to keep it in the closed position when not actually locked…?
This is a great purchase. It is solidly constructed and the anchor bolts hold it extremely closely to the wall. A great purchase.
This was purchased to replace the same item installed 4 years ago. The keysafe had been used 8 times (on average) per day for that period with no issues during that time & would take some major industrial kit to remove it (if fitted correctly) let alone get to the key inside. A big bonus was dimensions had not changed so i was able to simply remove the bolts & replace unit without drilling.
The Keysafe was only replaced because the buttons appeared to be getting slightly vague in use & i didnt want it to fail.
It is straightforward to set & use & i wouldnt hesitate to recommend this for anyone wanting to give trusted persons, say for instance Health Carers, external access to keys.
So impressed with quality and robustness of safe bought a year ago I bought another for a neighbour.
I would not hesitate to recommend this key safe. Easy to use and very sturdy.
Very well made and seems to be solid to withstand anyone trying to force it open, setting of combination easy enough if you read instructions. Nicer to have more options on a combination as you are only limited to using each number once, so you can’t repeat a number.
Definitely recommend using the template to drill the holes for mounting the key safe only took 10 minutes to have it attached to the wall and ready to go.
Very pleased with the item and also like it has the built in weather shield covering the keypad which not only protects from the elements but also makes the item less noticeable as a key safe
Good product. Very sturdy. Only problem it advises to use a 5mm masonry bit. The holes are too big for screws. I advise a 4mm at the most. Maybe try a 3mm you can drill out larger if need be.
Heavy duty. Stronger than others purchased before. All in one so you don’t loose the waterproof cover.
Arrived same day. Easy enough instructions and was able to install next day.
doesn’t come with plugs so make sure you have them before installing if needed, does the job but cannot really comment until it has had a taste of all the elements
Chose this as given the Police seal of approval!
Very sturdy, easy to install as has template! Selecting code was also a painless process.
Definitely thumbs up!
It is correct what other people have said about this key safe in regards to the combination once it is set you only have to hit the digits in any order to open it. But I am impressed, as to it’s very solid construction I would of given it 5 stars had it not been for the lock’s combination issue. In spite of that I would still recommend the Key safe.
A nice and sturdy keysafe with a hinged rain shroud, bought for use by an elderly relative. As noted elsewhere the order you press the buttons is irrelevant and you can only use each number/letter once. That means there are fewer different codes than with some other locks.
Key safe comes with a masonry kit (screws only) but NO RAW PLUGS and NO DRILL SIZE INSTRUCTION. Come on, it wouldn’t have taken much more effort to provide a COMPLETE kit with instructions. Only reason for giving 2 stars for installation.
Perfect for carers to access for an elderly relative. It is important that the safe is not left open when the keys are being used.
For those concerned about the sequential keypad input. There are 4096 different combinations. 30 seconds for a combination would take 33 hours give or take to crack the keypad. Which is alot longer than it would take to kick your door down. Just mount your safe securely, hidden, and maybe have CCTV covering the area. Top product.
There was a template for marking the holes to drill on the wall.
Clear instructions on setting the code.
Works well, feels very solid
Very solid and dependable key safe. In my opinion as a care worker who has to access many different types of key safes, this model sets the standard.
Brilliant safe can’t believe I lived without one, I’ve used it almost everyday since I bought it, a little thing that makes life much less stressful
Have bought one for me and one for my mum, would recommend.
One feature is the code. There are twelve alphanumeric characters, of which you can choose six. This can give you a large number of possibilities to confuse the unwary criminal.
This is easy to install and simple to set code. looks Heavy duty and very secure.
We inherited one of these when we moved into our house. There are cheaper alternatives on the market but this is a really solid piece of kit and I imagine would stand up to a lot of abuse if somebody wanted to try and break into it.
Codes are easy to set and it’s nice that it has a weatherproof cover that covers the unit. Not a great deal of room inside but we can easily store a couple of keys and and an alarm fob in ours.
It’s really nice to have a spare set of keys available attached to the property without the need to bother anybody else.
This purchase was a gift to my parents just after they moved as they could have a spare set available (rather than trust an unknown new neighbour).
It comes with the correct fixings to ensure that it is as secure as the manufacturer intended (if you relocate it you’ll need to buy new fixings direct from them)
Very good key safe. Easy to install and very robust.
The way to set the unlock key is a bit tricky: the manufacturer emphasises a lot that the warranty will be void if the mechanism is damaged while setting the key. So be extremely careful!
Feels really solid and secure, easy to change the code when installing and solid once installed.if I have 1 gripe its that the buttons feel a little flimsy and can be difficult to fully push.
Solid piece of kit. I know this for a fact as I had to remove an old one that I’d lost the key code for and it took 30 minutes with a 9 inch angle grinder!
The code is easy to set and key in to open – IF you know the code. 11 year olds+ can manage it. There is a decent amount of space inside as small key safes go. It resists attempts to break in to it as long as it does your front door so you don’t invalidate your house insurance locking a key in one of these.
It’s not cheap, but it is very good.
Purchased this a couple of years ago for my mum and didn’t review at the time. A couple of years on and with daily use by carers and family this device has stood the test of time and been a life saver when my mum has fallen allowing ambulance crew access to her home. Strong sturdy heavy duty box. Easy to install. Would highly recommend.
A very sold product, it when on the wall with no problem, the screws supplied are very good quality.
This is the second one I’ve bought. Very sturdy and secure.
Reassuringly secure, no doubt the best lock of its kind in the market. I wish the plastic hood was better designed…..it keeps dropping dow
This product is easy to install and provides secure access for nominated visitors.
Reasonably easy to fix to the wall and seems well made. Ours has been in use for months, in a sheltered location, out of the rain. I can’t fault this product, other than to say that the internal key hook is a little bit low for long keys. I think my Mum’s carers use it almost every day, so it will be interesting to see how long it lasts!
Very good, easy to change the code any time you wa
Only surprise is that the safe arrived in a cheap, plain unbranded box and there was no branding (other than “SUPRA”) on the safe itself. I expected to see GE embossed on the faceplate and it to be clearly branded a GE product – it was not. The distributor of the safe in the UK is Key Safe. I did a quick search on the Supra brand but found nothing. All very odd and a little concerning given the volume of cheap, knock off products coming from the Far East.
Had it installed at Mother-in-Laws house. Her elderly brother fixed it to the wall easily.
It’s tough and roomy enough inside for several keys and the inside hook is great. Fitted properly it would be very difficult to get off the wall and in truth a burglar wouldn’t bother with all the noise TIME and effort to try and get into this, if he was really determined he’d break a window!! I have NO hesitation in recommending this ( if you need one) and having professionally offered home security advice for over 25 years it’s one of the best key safes I’ve see
was quick and easy to install – have the right tools as they recommend! – easy to set up and super sturdy. Bought one for one elderly parent, ended up buying another for elderly in-laws, and for myself!
I get the feeling the operating instructions were written by someone with English as a second language.
To fit it you will need access to Torx bits for the screws. I can not recall the exact size, I just picket the right size out of my tool kit.
One thing I disliked was the paper template used to mark the positions to drill. It’s not pre-punched, so accuracy is lost poking holes in the very thin paper.
Then, masonry drills on rough surfaces like house bricks have the habit of wandering off target when drilling.
My recommendation is to get a bit of wood 1cm thick and use the key-safe as a template and drill holes in the wood. You can then drill one hole in the brick work, and screw the bit of wood to the wall, drill the second hole using a hole in the bit of wood to hold the drill bit in place, screw the second screw in, and so on. Worked for me.
Bought this so carers can have access to our property. Police endorsed and not difficult to install. I installed it on our wall and noticed it was slightly damp inside after rain. Saying that it’s still gives peace of mind and buy if you need a key safe.
Previous key safes were too small and always breaking. This one has been installed months now and it’s brilliant. Easy to install, lots of room for keys and easy to open.
Once I got a long enough drill bit it was easy to fit. It was easier to get the instructions to fit it though on line.
Seems like a solid bit of kit, very heavy duty. Easy to fit and use one you have figured out the instructions.
….the instructions are useless to change the code…written in 3 different places, a paper one that tells you nothing, a red label inside the safe that tells you what to do and then more under the label telling you how to do it.
Think would struggle to get 5 keys in, I have a Yale and a mortice and was hard to close without them being in perfect positio