Hoover H-Wash 500 HD496AMC Freestanding Washer Dryer, WiFi Connected, A Rated, 9 kg/6 kg, 1400 rpm, White, Decibel rating: 51, EU Acoustic Class: A [Energy Class C]
KEY FEATURES
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ACTIVE CAREThe new ACTIVE CARE technology, through a perfect mix of water and detergent, guarantees the maximum care of your clothes, at a 30°C temperature with a perfect washing performance. | ECO-POWER MOTORThe new-generation Eco-Power Inverter Motor is the most long-lasting and powerful belt technology available in the market. The Brushless Motor is 4 times more durable: reducing vibrations and frictions it extends the machine lifespan and guarantees maximum silence and excellent results for longer. it also adapts the washing action to the load ensuring best results and 60% more efficiency. | ALL IN ONEThe All In One 59 Minutes programme is ideal when you need your washing done in a hurry. This programme allows you to wash a full load of different fabrics together such as cottons, synthetics and mixed fabrics in under an hour. |
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WIFI CONNECTEDEnhance your washing performance with the new hOn App that allows you to check the status of your appliance, receive an end of cycle notification and access more than 40 additional cycles. | AUTO-CAREAn advanced algorithm calculates and auto-sets the most suitable programme adapting detergent, water and time according to fibers and load, guaranteeing improved efficiency with no waste. | CARE QUICK WASH CYCLESSaving without compromising! This new programme can be used to obtain excellent results while saving water, energy, detergent and time. |
| Weight: | 66 kg |
| Dimensions: | 58 x 60 x 89 cm; 66 Kilograms |
| Brand: | Hoover |
| Part: | 31010882 |
| Colour: | White |
| Batteries Required: | No |
| Colour: | White |
Finally, a machine with an app that works. I can programme my washing to start when I’m at work so that it’s finished by the time I come home. It’s got amazing programmes available like ‘anti pet hair’ ‘towels and bed linen’ ‘bathrobes’ which is pretty cool. The dryer on it does also work properly too! Owned this machine for nearly 1 year and no regrets at all.
We were worried about having a washer dryer as we didn’t want our electric bills to rocket. But it’s actually really efficient. Works well we haven’t used the Wi-Fi function yet though. There is a loud noise when on spin but we think there’s something stuck at the bottom of the washer. Doesn’t stop it working absolutely fine though!
There is one major issue though (if you have kids) and that is that the child lock that you activate by pressing a button combo can be disengaged just by rotating the dial to the ‘off’ position and then put on any other setting and the child lock no longer is in place. Not great! I think the child lock should prevent the dial from moving until it is disengaged otherwise what is the point?
Otherwise this is a brilliant unit and highly recommended.
I went for the delivery, installation and haul away service which cost me 50. The guys that delivered it were great, everything was done quicker than I expected and there were no problems when I did my first wash and dry.
The 1600 spin is pretty crazy, even with a perfectly level installation the machine will move about a bit and it’s a little noisy, I’m going to try the 1000 setting tomorrow to see what it’s like.
After the 1600 spin has finished the clothes will be stuck to the drum, so you’ll need to open the door and sort it out, but you’re better off taking the washing out of the machine and shaking it before drying anyway, it’ll dry quicker.
I did a 2 hour low heat drying session and one or two of the t-shirts that I washed weren’t COMPLETELY dry, but dry enough to be completely dry after hanging on a chair for a bit. When I do jeans or other heavy items I’ll try 3 hours drying time.
Very happy with my purchase, much better than my nearly 20 year old washer dryer that had packed in lol
Great product, just not keen on the control knob. The last machine also a Hoover used flush mounted buttons.
Service was excellent except for the fact that the front panel had been pushed in, and would not return flush; so I placed the 10 year guarantee sticker over the effected area. Doing this disguised the damage, did not request replacement as needed the machine.
We were using Samsung EccoBubble for the last 5 years and on Sunday, it suddenly stop working, so I decide to come back to Hoover. So far so good, spinning is quiet, and loads of programmes during the remote use (app on my iPhone). So far, I’m happy, I will update the review if something will change.
I really shopped around and researched before purchasing this washer dryer. All the reviews on Amazon really helped too.
I didn’t realise how old my previous washing machine and dryer was! This 1 is amazing!! I set it up myself and found it easy to do, and it didn’t take long at all. We paid to have it installed but they didn’t level it very well and it was banging when on a fast spin. Apart from that the service was very good.
It has taken me a bit of time to get to grips with the programmes and what works best but I’m getting there!
It adjusts the times on the programmes depending on the load amount and I find this very helpful.
If you are unsure about what program to use u can also scan the clothes washing label and that guides you.
It is also very quiet both when washing and drying.
I would definitely recommend this washer dryer.
Good washer dryer overall menu quick and easy to use but some programs say its a 2h cycle then runs for 4h especially when drying
If you love a bit of technology with Apps and linking things to Alexa / Google, Your love this machine!!
Really easy to set up, Its great that I don’t have to think about detergent as this does it all for you. Can put a wash in the machine, close the door set to WIFI Mode (Turn large dial one click) go to work as I start early, start machine from work through my phone, get home at lunch put clothes out to dry if needed or fold and put away if the machine has dried for me. Did towels overnight had warm clean fluffy towels in the morning.
Machine tells you what programme its running and how long left to go before the end, – visible on the machine and through your phone It will send a notification to your phone to say its finished… much to my husbands disappointment if he’s home and I’m not
Lots of extra functions through the app which I love plus a virtual wardrobe to scan label’s to give you the best advice on wash setting that again you have to do through your phone and set as favourites in the app.
large drum plenty of room for a busy family to wash and dry clothes.
Really impressed by the quietness of the machine we live in a open plan home and we don’t hear it running just when it does a spin (it’s a bit louder) nothing for us to complain about as this is much quieter than our last machine
Super impressed that it has a ‘Pet Accessories’ programme to help eliminate odours and pet hair on clothes (have to go through the app for this programme along with many more)
Not a fan of technology – that’s fine even my husband can turn a dial for a quick wash and he doesn’t need to even worry about adding detergent to it as the machine does all this for you, close the door, turn the dial press start.. job done!
Brilliant for a busy family with pets
So easy to use. Once a program has started the machine measures the weight of the load and adjusts the washing time. BRILLIANT PRODUCT
The appliance was really easy to install and setting up the Wi-Fi connection was really simple, following the instructions it only took 10 minutes. I was eager to try out the machine and as a family of 4 who are very active I can always count on there being sufficient wash loads available to load up. The 10kg capacity in the washing function is very practical and the huge choice of programmes available on the app means there is a wash cycle for any situation. The machine is so quiet when it is running that you can barely hear it.
Using the app I am able to have control over the machine and change to a spin cycle or change to the dryer function. There are many programmes to choose from when drying and I have made use of the refresh cycle when the clothes off the washing line just need a little extra effort to get them completely dry as we move into the autumn months.
Overall I would really recommend this appliance to those with a busy family life who need some control over their washer and also anyone for whom space is precious in their home.
So far I’ve started all my washes from the app. I thought it might be something where the novelty would quickly wear off, but I’ve actually found it really useful. Not only does the app let you choose extra programmes that you can’t set from the machine itself, but it also gives you a fairly detailed description of each programme so you don’t have to guess what it does from the name. It also tells you how environmentally friendly your chosen programme and options are, in terms of electricity and water use. There are definitely some bugs in the app, and some of the user interface could be a bit more intuitive, but overall it’s a surprisingly useful way of controlling the machine, and I’ll definitely carry on using it.
I was hoping this machine would be quite a bit quieter than my old one, but it’s probably about the same – it’s not particularly quiet, but it’s not unbearably noisy either. Most of the noise seems to come from the pump, which turns on at several stages in both the washing and drying cycles. It seems quite stable at even the highest spin speed, causing just a bit of vibration.
There are a number of ways you can tweak the washing cycle on the hOn application, using either pre-built cycles or you can make your own. You can set a time-delay on the start of the wash, and I can see that being useful for setting up a wash late at night to start first thing in the morning. The app kept me informed with an estimated completion time for the wash, and once the cycle had finished I got a notification and was asked if I wanted to use the “refresh touch” option, to keep the clothes fresh in case I couldn’t unload it immediately. Everything came out clean, needing only a little drying. There are different drying setting for pre-ironing, putting away in a cupboard and extreme – I’ll explore those more to see what works best. I’ve done a couple of washes so far, and they’ve been quieter than my old machine (which was too noisy to be next to during a wash) and as far as I can tell from my smart meter, they’ve used less energy too. After the first couple of days, it’s a thumbs up!
Some additional comments after exploring smart features – There is an option to set a washing cycle by taking a photo of your washing piled in front of the machine, but unfortunately you need about 2m of distance between the machine and your phone to frame it properly, so I couldn’t test it. Another cool thing is that you can scan washing labels to build a clothing library, and configure your wash cycle using this.
This would have been five stars if the instructions weren’t so hard to work out. The book doesn’t really explain everything you need but am sure over time I will work it out.
We also had connection and remove and they were incredible, so smooth and got us up and running in no time, these guys definitely get 5 stars.
I am just getting used to my Cyborg washing machine. I had not realised that it would have a digital read out. I now appreciate having a larger load capability and how good the dryer is. The machine gauges what is required and stops once things are dried. It has more wash modes than I will probably use.
I’m really happy with it.
Review
I feel the eco rating makes this washer dryer combo great value. Assuming it remains reliable, I would definitely recommend it.
I found it better than I expected. I was wary of a combined machine but its been easy to use and the dryer is good too.
The washer has a good capacity. I can wash my large superking bedding set, or superking bedspread happily. The dryer capacity is a bit smaller, and may mean splitting large loads to dry them.
The door is a good size.
There are lots of useful automatic and adjustable features like water hardness to enable the machine to measure the amount of detergent required, and an all in one cycle to include drying, and a timer etc. Can be controlled my mobile app but that’s never appealed to me!
Was easy to install ourselves.
My only real bugbears are the following:
1) There is no kind of fluff filter for the dryer, I don’t know if this is standard for combined machines? It means needing to wipe out the drum/door seal and door thoroughly after using the dryer, rather than emptying a filter.
2) The detergent dispenser drawer will not open and close properly when the washing machine door is open. Just bugs me, probably just need to adjust my “loading routine” but it drives me nuts
N.B. If you use an Ecoegg (excellent eco friendly washing egg) you have to remember to take it out before using the dryer, and remember you cannot use it on cycles over 60 Ecoegg…can you work on this!?
Please tap “Helpful” if my review has been useful or interesting.
Thank you! Makes me feel I’m not completely talking to myself here
All my reviews are genuine and I always update them if I have any issues further down the line with the item.
Consumer power! How do we know if something’s any good unless genuine people leave reviews?
Capacity and washing/drying ability:
The main feature of this washer dryer is it’s (at time of writing) unmatched capacity – 14kg washing and 9kg drying. This is accomplished partly via sheer size – the unit is extremely deep and the drum fills almost the entire body. I think I can literally fit twice as many clothes inside it as my previous 6kg wash 5kg dry washer dryer. The size is also backed up by washing/drying ability, as I have frequently filled the (giant) drum to 2/3rds or more capacity with heavily soiled and thick clothes, which have emerged both totally clean and also dry throughout, even on the quicker washing modes designed for lightly soiled clothes. Since these loads are so big I often use two washing pods instead of just one, and the manual recomends this for larger loads.
Some examples of what I can wash & dry in a single load with no issues:
– King sized sheet, duvet cover, two pillow cases, and two medium-large towels. This mostly filled the drum, and took about 7 hours total including 5+ hours drying time.
– Three pairs of trousers including a pair of thick cotton joggers, two buttoned shirts, a thick jumper, 3 t-shirts, 3 sets of running shorts, 7 pairs of socks, and 7 boxers. This all fit with plenty of space to spare and washed and dried using the ’59-minute’ wash setting in about 3-4 hours total.
Note that some of the more aggressive washing cycles (particularly the cotton cycle) take an extremely long time – approx 3 hours for washing alone, with lots of very loud spinning. However I have found the faster mixed washing cycles (such as the ’59-minute wash’) do the job just as well in a third of the time, even with fairly heavily soiled clothes.
Controls/UI:
The controls on the front of the machine are quite complex and not initially user friendly, requring studying the manual in depth to learn the meaning of all the different symbols etc. Once this is done it becomes a minor but noticable annoyance, as you often need to do lots of cyling through options with touch-sensitive buttons to get all the settings right.
This is mitigated by the accompaniying app however, which after a rocky setup (which probably took me 1-2 hours of faff and trouble-shooting) made it a breeze to set up a few custom programmes to use repeatedly as well as coming with dozens of built in programmes for all kinds of washing loads. The optional notifications when a cycle finishes are also useful.
Noise:
I am overall impressed by the quietness of the unit, with it typically being inaudible through a closed door. The one exception to this is the higher spin speeds (1600 and 1200 rpm) which get quite loud, and have a somewhat annoying high pitched tone. Using the 800 (or lower) speed gets rid of this issue completely however, so I would be happy to e.g. have this installed in kitchen.
Reliability/customer service:
Due to an error by the amazon technician installing the unit (they did not level it correctly) after about a week of use the drying funcationality of our unit failed. After a call to the hoover-candy service line about this (only needing to wait ~5 minutes on hold) I was connected to a friendly and helpful UK-based support person, who after asking for details of the issue was able to arrange for a technician to be send out within a week to look at the issue – dispite this happening over the Christmas break during peak Covid.
The technician was knowledgable and came prepared, and ended up being able to diagnose and fix the issue using a spare part they had brought along (it turns out due to the unlevel installation a fan used when drying clothes had come loose and gotten damaged, and needed to be replaced).
Despite having an issue with our unit, I do not think this was the fault of the unit, and I was overall extremely impressed with their customer service to fix it so efficently.
Conclusion:
While I will need to wait and see what the long-term reliability of the unit is before I can draw firm conclusions about it, I am currently very impressed by it’s performance and strongly recomended it. The main downsides are it’s noisy high spin settings and confusing controls, but I think these are strongly outweighed by it’s incredible capacity and washing/drying capability and the high quality of customer support.
While it is quite expensive compared to most washer-dryers, if you are regularly frustrated by your unit’s low capacity or poor drying ability I think it is worth the extra cost.