Nixplay 10.1 inch Smart Digital Photo Frame with WiFi (W10F) – Black – Share Photos and Videos Instantly via Email or App

Put this on my front table and the kids and grandkids get stuck watching the slideshow. Easy to use and upload pictures. Only downside is you have to keep your screen active on your phone for the pictures to upload.

This is my second unit. I originally had an issue with my first one past it’s warranty & their customer service was great in helping me out. Great product & customer service!

I bought a different brand and set it up for a loved one last year then bought this brand for myself. This is a high quality frame, easy to use, and can be wall mounted (although it still requires a cord). I especially like that it turns on when there is motion but is otherwise off. I highly recommend it.

I received this as a gift from my office mates when my mom was dying from pancreatic cancer. I found old photos from when she was a child and uploaded them as well as other family photos old and current. When she was no longer able to speak she would be able to watch the picture show from a table that we moved her by her bedside. While she could still understand as I explained different pictures to her she would smile, sometimes laugh and be able to blink yes or no to questions I had. This was the most incredible gift for us all and I am forever grateful for it.

Got one for Christmas and loved it so much I decided to get one for my grandparents. I can then send photos/videos directly to their device and vise versa.
Perfect gif

My cousins and I pitched in to buy our grandfather this frame for Christmas two years ago. He’s 87 years old and lives alone with visits from family everyday. We all have the email address and send pictures regularly. After two years he is STILL watching it every day. It’s on his table and he loves pointing out the people in the pictures to his visitors. When he caught COVID and was in the hospital for 2 months and then long term care, we brought it to him and it helped keep him company. It worked easily to take it on the road. Tonight I hooked it back up to his home wifi so he can get more pics downloaded. The app, remote and frame are easy for people to understand. Recommend if someone is 60+ that you have someone a bit younger set it up. We are so grateful for this technology.

La cornice e’ molto bella e d’effetto, i colori rappresentati perfettamente. Una pecca del sistema e’ l’upload delle foto. Non possono essere associati piu’ cellulari o utenti, ma una volta che un utente della famiglia e’ stato associato questo si deve occupare di ricevere le foto sul suo telefono, salvarle e condividerle con la cornice. Un po’ cervellotico. Sarebbe piu’ utile che piu’ utenti siano in grado di associarsi alla cornice e possano caricare direttamente le foto dalla loro raccolta foto.

Without a subscription the frame can only hold 100 pictures you have to subscribe to their program to be able to have the frame hold more. After spending $200 on a frame, I really didn’t feel like spending more money for it to hold more. I gifted this to my father in law and he loved it. When my mom asked for one, I bought a different one for the same price that can hold 30,000 photos. The frame itself isn’t as pretty and it doesn’t have motion sensors, but it holds way more pictures.

This frame is awesome. Started out getting one for my late husband’s mother-in-law, decided to get one for my own parents and then also for my boyfriend’s mom. I set each of them up before gifting and they all absolutely loved them! I began loving them myself as I set them all up wishing I had one. They are especially great when you have loved ones you don’t get to see much and they can send pictures and short videos all the time. To my surprise my daughters got me one for Christmas and I was so happy! Highly recommend the Nixplay frames!

If you are looking for something that has no borders when showing photos, then this isn’t for you. It was a gift given to family and they are in love with it, but personally, I wouldn’t be able to use it as that is a deal breaker for me – other than that, quality is amazing.

For set-up, it is incredibly simple and easy but the app that comes with it was a little bit troublesome if you try and switch ownership of the Smart Frame. It is incredibly easy to show family how to add photos as well as helping far-away relatives upload photos to the frame themselves.

Packaging and opening experience felt premium. Overall a fantastic Christmas gift for family.

Me gusta todo, salvo que no tiene memoria interna ni ranura para tarjetas de memoria. Evidentemente, no es por el incremento de coste que pudiera suponer, si no para que compres el servicio premium de almacenamiento de fotos en la nube. En s no es un gran problema porque, en general, es suficiente el servicio standard. El problema sera que dejaran de dar soporte por cualquier motivo, entre ellos que no resultara rentable y cierre la empresa, en cuyo caso, el marco sera completamente inutilizable.

This was a Christmas gift for my parents, they absolutely love it. I set it up for them, created an account for myself and my sister. We both send photos to the frame regularly and I get calls from them often telling me how happy there are to see new photos show up. They get to see what the grandchildren are up to without looking at social media sites. The frame and app have been simple and easy to use, we have never had to troubleshoot any issues. My mom even figured out a way to set off hours for the frame every night so that the motion doesn’t trigger it on at night. She also manages the photos by putting older ones ina different folder so they only see newer or favorite photos. My sister also loves that she can download all the photos, we have tried multiple photo sharing methods and this is actually a pretty good side plus of the frame. Greatest gift ever for grandparents.

With Covid and not being able to get together as a family, I got this frame for my parents so myself and my siblings could easily upload photos of our kids to it and keep them connected. The setup is a little clunky, but once it’s up, it’s as simple as setting up a shared Google Photo Album with whoever you want to be able to contribute.

One issue I have been having is the Google Photos account occasionally becomes disconnected. I’m not sure if this is one Google’s side or Nixplay’s side, but you may find you need to go in and reconnect the account occasionally.

The image quality is incredible, very sharp and clear. And the built in stand is great.

We bought this for our mom and monitor it for her ourselves. It’s worked well for the family to email photos to the frame, and she loves it; however there have been a few glitches: 1) when a person emails their first pic to the frame’s email address, they receive an email that seems to tell them they need to set up an account. They do not. Administrator just has to approve the sender’s email address, and sender can email pics without setting up an account, 2) Nixplay did a software update that caused us to have to go through the approval process all over again with the family, and pics were not being added to the frame because of another issue related to the software update; so we spent a lot of time troubleshooting the issue, because we didn’t receive a notification from the company this was happening (we had to call but were able to talk with tech support) 3) the frame drops off wifi from time to time and needs to be reconnected.
All in all, mom really enjoys the frame; so it’s been a good purchase. Motion detection works great, and she enjoys looking for new pics. Her grandkids like looking at it too. Would love a feature on the frame itself that alerts her when a new pic is received. It’s been running on motion detection for many months and still going strong- no issues with the screen or power.

Update: still working great as of 10.24.22!

La cornice fatta molto bene ed semplice da usare. Il caricamento delle foto sulla libreria anche oltre ad essere anche veloce.
Unico neo la mancanza di una utility che rilevi le foto doppie nelle playlist.
Un modo intelligente di gestire le foto rendendo possibile anche ad altri di alimentare in tempo reale l’album senza dovere usare computer e schede di memoria.

The first thing to say is that this is a marvellous product. It enables one to display photos that may have been lying dormant in computer files for many years. I was given one for Christmas a lady who had attempted to set it up for me. This gave me problems which caused me to consult the Nixplay helpline . I was worried that I might have been a nuisance to them. My worries were unfounded. Nothing was too much trouble. I was greeted with good old-fashioned efficiency and knowledgeable helpfulness, from a man called Lou, that I thought no longer existed. My frame was up and running beautifully in no time.
I would heartily recommend this product and this brand to anyone.

Would have given 5 stars but for the way the App works.

Bought this for my 80yr-old mom who is isolated during Pandemic. I was impressed with the physical construction, the clarity/resolution of the screen, and the little magnet on the back of the frame that lets you hang the remote where you can find it again. The packaging (fwiw) is beautiful and top-notch, but you just end up throwing it away once you unbox. The flexible little leg on the back is very adjustable and works well.

It’s a bit expensive but I am overall pleased with the frame and would recommend, but someone needs to improve the way the app works. All my family found the app confusing. It should be easier to just invite people and not have confusion about whether they can go ahead and start sending photos to the frame. I ended up getting photos sent just to me on the app and which didn’t at first go to my mom’s frame.

***UPDATE (12/11/2020): I am updating this post following an e-mail from Nixplay customer service which identified the issue I was having as being due to “a recent version of the Google Camera App”. According to the Nixplay rep, they have now updated their software to fix this issue. Unfortunately, we had already returned the frames, so I cannot test this fix. However, I am changing my overall rating from 2 to 4 stars, since this “major oversight” turned out to be a minor glitch that is supposedly resolved and shouldn’t be a problem for others.***

Original review continues below.
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My wife and I purchased two of the these frames with the intent of keeping one for ourselves and gifting one to my in-laws so that we could share photos of their grandkids with them. I decided to open ours and set it up first, then set up the in-laws’ frame in advance. I never got to theirs. I had a relatively poor experience with these due to their limitations, and ended up returning them both.

TL;DR VERSION:
I uploaded photos from my phone (Google Pixel 4XL) into the Nixplay app, which indicated they were successfully uploaded and showing on the frame, but the actual frame would not show my photos. Eight (8) days of back-and-forth with customer service to identify this issue. Turns out, the photos taken from my cell phone were too high of resolution for the frame to display. Their solution is to use a third-party app to reduce my photo sizes before uploading…adding an annoying step (or steps) every time I want to add photos. Not worth the price tag, in our opinion, so we returned the frames.

Unrelated to my issue, but you should also know that for anyone to share photos to your frame, they are required to create a Nixplay account through which they can send the photos. I.e., they cannot send photos via email without setting up their own account. This may not be an issue for others, but it is for me, so make your own decision there.

FULL VERSION:
First, I gave this frame 2 stars instead of just 1 because despite our issues, there are some good things about this frame, that shouldn’t be overlooked. Overall, the hardware is nice. The frame itself has a very modern, sleek design and seemed to be of good quality. The pictures, when displayed, were clear. The motion sense and scheduling features were nice and functioned as-expected as well. No touch-screen or physical buttons on the device, but a remote control, which has a built-in magnet that will work on the back of the frame (though only in one spot very well), was a nice touch.

The app itself was a little less than intuitive, although not bad. Adding photos was a multi-step process (first add to album, then add album to frame). I was a little confused at first (in that I wasn’t entirely sure if I did it correctly), but figured it out pretty quickly without having to consult the manual. I suspect most people would be able to handle this similarly.

Now, getting into the issues we had, and although it was mainly one thing, I consider it a big oversight on Nixplay’s part.

There two main ways to upload photos. For simplicity within this review, I’ll refer to these as “direct upload” (directly uploading a photo from a phone into the app/frame) and “cloud sync” (linking / syncing a cloud service, such as Google Photos, to the app/frame).

I really like the cloud sync function. I used a couple Google Photos albums with our frame and it worked great. The process to connect my Google Photos albums was quick and easy, and the photos showed up almost immediately. Assuming the link with other cloud services works as well, this is probably the best feature.

Where the cloud sync worked flawlessly, the direct upload from my phone into the Nixplay app turned out to be a terrible experience. The process to upload a photo from my phone to the app itself was actually relatively quick and easy. The app indicated that all my photos uploaded from my phone (a Google Pixel 4XL – 12.2 MP camera, 4032×3024 pixel resolution) had successfully uploaded into the app/Nixplay cloud storage, and upon assigning to our frame, also indicated that the photos were showing on the frame. A look at the frame itself proved otherwise. No matter what I did, the frame would not show photos that were direct uploaded.

I searched through the manual and online to find help for this issue. After trying/checking a few common errors and coming up short, I reached out to customer service. For their part, customer service was very friendly and patient. They also required patience on my part, as it took eight days to resolve the issue, frequently with 1-2 days between our back-and-forth e-mail conversations. It ultimately took customer service requesting my account login credentials to troubleshoot for them to identify the problem: my phone’s photos were of too high resolution for the 1200 x 800 pixel display.

Now, at first this seems reasonable, but here’s the problem: nearly every display (computer screen, phone, tablet, tv, etc.) that I’ve ever used will automatically resize a photo to fit the display screen, regardless of original size (for example, I often use my 4032×3024 pixel photos as background on my phone and computer screens, both well under that resolution). This is so common that I, and even Nixplay’s own customer service, didn’t think about that being an issue throughout over a week of troubleshooting.

Once the resolution size issue was identified, Nixplay’s solution was to use a third-party app to resize all my photos before uploading to the Nixplay app.

The whole intent of this device is to quickly and easily share photos — to our frame and the one to be gifted to the in-laws — from our phone’s photo album (which these days is the primary camera). If the frame can’t handle standard photos from a cell phone without the need for the user to take the extra step to edit photos every time they want to upload, than what’s the point? To me, this was more cumbersome than it’s worth.

This issue was by far the most problematic, but an “honorable mention” for disappointing limitations is that in order for someone else (family, friend, etc.) to share photos to your frame, that person is first required to create their own Nixplay account, even if they don’t have a frame themselves. They cannot just send an email to your frame (via a personalized, unique email address) without having created their own account. I assume this also means they can only send the photos by uploading them to their Nixplay account first, via the app or website. This may not be a problem for some, but to us it was a big annoyance and we would never want to ask all our family members and friends to create an account and/or download an app that they don’t use themselves.

We ultimately decided to return both the purchased frames in preference for a brand which did not have the limitations of the Nixplay “Smart” frame. For the price of this frame I expected better and am happy with our decision to return these and go with an alternate brand.

I bought this for my elderly parents. My siblings and I live in other countries and we usually share pictures with our parents thru social media. Nixplay picture frame makes it much easier to share from anywhere in the world and it pops up instantaneously on our parents Nixplay picture frame. We can also share 15 second video messages. The pictures and videos are clear and great quality and our parents love it!

Bought this as a gift for my mother and she really loves it. It’s working as described and I even get to add pictures remotely. Good buy.

I purchased this for 60+ yr. old mom as a Mother’s Day gift. I was really impressed with the overall picture quality and the device’s ability to flip pictures correctly. Set up was pretty painless and the remote was a great added bonus. Parents aren’t very tech savy, but Dad likes to tinker with new things, so he’s excited to send Mom random pictures via the frame. There is an app and website. Both allow you to upload pictures and create new slide shows and albums. All the kids and grandkids have downloaded the app and were added as “friends” so they can send pictures to the frame. Though, I’m still not sure if I/parents will have to manually add them to the slideshow. I set this frame up before gifting so it would have some pictures pre-loaded and would be easier to use. I used the website to upload the pictures thinking it would be much faster. My only real complaint is the amount of time it took for the pictures to appear on the frame. I pre-loaded about 147 pictures and it took the frame a little over an hour to receive them.
I purchased another similar frame by a different company for the in-laws and that one was MUCH faster at uploading the pictures. About 197 pictures in about 15 minutes. The other frame had a lot of extra options that i knew my mother-in-law would enjoy and use–like music, weather, podcasts, etc.
There is no USB option for this frame, so everything must be done over wi-fi. It even plays videos! Overall, I am impressed with the ease of use and display. I wish it included a few more options and was a little faster with the upload, but Mom was super impressed with this gift, especially since she can get photos sent over from anywhere the kids and grandkids are.

POSITIV: Ein digitaler Bilderrahmen der aus der Ferne per WLAN gefttert werden kann. Entweder in Nixplay Cloud direkt oder universeller ist die Anzeige eines (oder mehrerer) Google Photo Albums. Auch die Anzeige eines Kommentars bzw. Bildunterschrift pro Foto ist ntzlich. NEGATIV: Bildkommentare funktionieren nur bei innerhalb Nixplay gespeicherten Bildern. Die Beschreibung eines Fotos in Google Potos wird leider ignoriert. Das ginge leicht besser. Auch zu wenig Sortierfunktionen (Datum hinzugefgt)! Besser wre auch Sortierung nach Aufnahmedatum und eine Option das Aufnahmedatum als Bildunterschrift anzeigen zu lassen.

Great product and really straightforward to setup. Motion sensor has a perfect range for my living room (approx 3m) which means I don’t have to turn it on/off. With the app there is very little need for the remote but good to have. Only small gripe is the app allows a max 100 photos upload at once via my phone camera rollout. However anything over 50 images it seems to crash the app and photos are not uploaded to the frame. The ability to share ‘playlists’ with others in the household is a great feature allowing multiple people to add photos.

The only feature I wish the frame would have is a motion detection to turn on. Otherwise, it was a great present for my parents to share family photos. It was easy to set up and connect to wifi.