NUKI 220090 Combo 2.0 for UK Oval Cylinder | Includes Smart Lock, Bridge & Door Sensor | keyless Access via iPhone & Android | Alexa, HomeKit & Google Home Compatible-WiFi & Bluetooth Connection [Energy Class A++]


nuki smart lock nuki smart lock
Combo 2.0 Smart Lock 2.0
Product category Starter Pack Starter Pack
Locking via Bluetooth ✓ ✓
Locking from afar ✓ only possible with the Bridge
Control and manage remotely ✓ only possible with the Bridge
Smart Home Integration possible ✓ only possible with the Bridge
Use of Nuki App ✓ ✓
Use of Nuki Web ✓ only possible with the Bridge
Apple Homekit ✓ ✓
Amazon Alexa ✓ only possible with the Bridge
Door sensor ✓ ✓


Weight: 500 g
Dimensions: 11 x 4.5 x 6.5 cm; 500 Grams
Model: 220090
Part: 220090
Colour: Black
Pack Quantity: 1
Batteries Required: Yes
Batteries Included: Alkaline
Manufacture: Nuki
Colour: Black
Quantity: 1

64 Responses

  1. EstellaDrf says:

     United Kingdom

    Overall I’m happy with it, but sometimes it’s a bit hit and miss. I think it happens when you lock or unlock by manually turning it. It’s like it forgets its position and needs recalibration. Often thinks its locked while it isn’t and vice versa.

  2. ZoeGottlieb says:

     United Kingdom

    Nuki is smart and useful.
    The app is convenient and the battery seems to be holding up to my expectations
    The installation took a bit more effort than I expected and I had to slightly modify the plastic adaptor for the lock, but this may be related specifically to my setup.

  3. DarrenKymftvk says:

     United Kingdom

    The only smart lock I could find that was a suitable option for my UK key-turn deadbolt on my front door. I was uber skeptical about how good it would be in practice and actually it’s been brilliant. I added the keypad and the bridge and am using geo-fencing. The time constrained schedules work well and it was so easy to install. I recommend lubricating the lock well. The battery life has been brilliant too, which I really didn’t expect.

  4. Anonymous says:

     United Kingdom

    Works great on auto unlock. By the time I get out my van, with my hands full normally, the door opens itself. Very safe and secure

  5. FlorianHollinwo says:

     United Kingdom

    I’ve previously bought Yale smart locks, and have a door that wasn’t compatible due to the size of the door and orientation of lock holes. After a bit of research I found the Nuki lock. The install was so simple and quick, setup was super simple too, and works great. Sharing the keys with others users is easy, and no account setup required. Overall very impressed. Will purchase the power pack when it’s in stock for longer battery life. I got the Nuki bridge and door sensor as well, great package.

  6. Anonymous says:

     United Kingdom

    We had a Danalock V3 for over one year which only worked 70% of the time the Danalock app kept crashing and so we decided to replace it with a Nuki and could not be happier. The installation and setup is seamless and 100% better than the Danalock V3 setup. It also works immediately with Alexa which the Danalock V3 could only do via an unreliable Samsung smart hub which always kept crashing.

    The Nuki does everything it says on the tin and whilst it requires a lock barrel with an anti lockout feature it is still well worth the money.

    Easy to install and better than the Danalock V3

  7. Anonymous says:

     Germany

    Ich war zuerst skeptisch wegen der vielen negativen Rezensionen, jedoch kann ich keine einzige besttigen und auch nicht nachvollziehen! Das Teil macht seinen Job und das sehr gut! Ich habe mir extra ein neues Schloss gekauft mit Sicherheits-Funktion, damit ich im Notfall manuell ffnen kann mit Schlssel. Das Gert verschliet automatisch wenn ich gehe und ffnet wenn ich vor der Tr stehe. Absolut innovativ und genial durchdacht! Danke

    Innovativ und durchdacht!

  8. Anonymous says:

     United Kingdom

    Very happy with this one. For same price you get more than others offer. Using on multilock doors with some generic eurocylinder. No drilling and it’s gonna take about 2 minutes to remove and take with me if I i move to different house or change the doors.
    Super easy to install but had to recalibrate few times before it started working correctly.
    The auto-unlock function is pretty slow and I had to wait for a while before the doors unlocked and then they didn’t close automatically but that might be because I didn’t set it up correctly, maybe will try again someday but for now I don’t need that function.
    I’m using my phone to unlock and have it set up to lock automatically after 1 minute. I’m unlocking when I’m about 50 meters from home so the WiFi bridge is working fine. I also have the keypad in case I forget my phone and that is working very well too.

  9. Audrea62Wfi says:

     United Kingdom

    Not some cheap Chinese import, this smart lock does exactly as it says. I fitted it easily with the adapter I got from Nuki for my lock. Just a screwdriver is all you need. I plugged the bridge in, fitted the batteries and off I went. It’s NEVER failed to work. Every time my wife and I approach the front door with our iPhones in our pockets the door automatically opens. My kids don’t need keys as they use the keypad, so they’ve stopped losing them! Nuki support are fantastic and I mean that. Respond to emails and phone calls. I highly recommend it.

  10. SylvestBalser says:

     United Kingdom

    The design of the Nuki is simple but effective, using an existing key in the inside keyhole! The mechanism just turns the key, no replacement lock required.
    It is a little bulky but that’s caused by the 4 AA batteries, which I think will last well.

    The best part is when one arrives home, Nuki detects your presence and will unlock the door when you get close to it! Even the Wife was impressed when it did that for her!

  11. Anonymous says:

     Germany

    Golden Review Award: 2 From Our UsersDie Grund funktionen klappen super !! Einstellungen sind einfach per Handy App zu erledigen!
    Die Auto-Unlock , also automatisches aufsperren beim nach Hause kommen funtkioniert bei Samsung Handys super perfekt , beim zweiten Huawei Handy mit den selben einstellungen nicht !
    Hat anscheinend mit der hufigkeit der Standort aktualiesierungen und Bluetooth verbindung ab!
    Habe noch ein altes Handy als Routerverbindung vom Smartlock und Internet verwendet ! Klappt ber die App perfekt!!

  12. Anonymous says:

     United Kingdom

    Living in a flat I am limited to what kind of smart lock I can have but this seemed like the best option for me. I certainly have not been let down. Very quick and easy setup using the instructions that not only came in the box but also within the app itself. Installed, setup and fully configured within 30 minutes as I had a few minor issue with my key barrel (nothing to do with Nuki) otherwise it would have been 20 minutes. Works well with my Alexa and auto unlocks my door just as I get to my door. The only negatives is that you will no longer be able to use a key (but there is a web login where you can login to control the door in emergency), the app is not the best but with ios 14 widget support I don’t need to use the app as much. It is very noisy when unlocking or locking.

    Definitely looking into the door intercom attachment.

    Definitely would recommend for anyone looking for a smart lock for a flat.

  13. Anonymous says:

     United Kingdom

    Excellent bit of kit used with a slam shut door. I had to drill the pin holding the thumb knob onto my ultion cylinder then added the ces/evva adapted.
    There are loads of adapters and spacers on the 3d printing sites to make this fit just about anything.

  14. Anonymous says:

     United Kingdom

    I bought the lock from nuki site. It has been over 6-7 months since then. In general I would, and already did, recommend it to a friend. I had one problem with the lock were it operated by itself and I had to break the lock from the outside. Luckily nuki support were very supportive and replace it for me. Hence, I am considering this issue as a rare occurrence and should not effect the overall evaluation for now.

    Pros:

    Easy to install and operate.
    Many options for the settings.
    Connect through Bluetooth or wifi.
    Helpful and respectful customers support.

    Cons:

    Little bit noisy when it operates.
    No battery statues. It will be a problem if it locked you from the outside.

  15. LashundOjeda says:

     United Kingdom

    We have this in our front door.
    It’s very quick and the alerts are helpful.
    It took some time to set up but now is rock solid and it hasn’t let us down.
    I was able to configure it to turn the key exactly how I wanted in the settings.

  16. Anonymous says:

     United Kingdom

    Super easy to instal and understand. Very happy with Nuki!

  17. Tegoeh Chuzy says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI been research the smart on the internet for a long time. Because I saw the Yale smart lock review also have so many problems with the Yale(add smart key need to pay every time) . At the end I choice Nuki.
    My installation experience is
    The 1st thing you must have a Anti-lockout cylinder (MAKE SURE YOU CAN USE PULL THE KEY THE BOTH SIDE AND MOVE IN SAME TIME)
    &
    You need (Automatic Locking Multipoint Slam-Lock) for your PVC DOOR. This make you (Don’t) need to pull up the handle first then lock the door.
    I been changed all about with these for my nuki smart lock. So this running very good now.
    I can invite the key any one don’t need to pay extra and I can set the expire day and time.

    I can control how about the door locked or unlock when I’m in my work.

    I can check who is in my invite list been used the lock

  18. Anonymous says:

     United Kingdom

    First off I found this Nuki lock very easy and simple to install, literally 2 minutes, set up using the app was very easy and quided you through every step including firmware upgrade, once all set up to put it simply “it just does what it says on the box”, I’ve set mine to auto unlock for 3 members of out home, and no one has had any issues at all with using it. Probably not the cheapest out there on the market, but it works and that’s what counts when it comes to your homes security.

  19. Anonymous says:

     United Kingdom

    Good bit of equipment a little fiddly to install. But over all very pleased.

  20. KellyValley says:

     United Kingdom

    Golden Review Award: 2 From Our UsersI have an euro cylinder with knob on the inside of the door so I had to order the free adapter from their website (which they shipped with UPS). The setup was a bit of a pain due to my door type but their support on forum / over email is really good.

    Once set it up, it is just brilliant. I walk to my door and the door unlocks. Yes, it is a bit noisy but you don’t use it often so it’s fine. There’s a lot of options in the app, it might take a bit of time to find the settings you prefer.

    I’ve opted for “reduced rotation” to make the motor spin less; locking / unlocking is faster and so you hear it less.

    Lock and go is also brilliant. Push the button and leave. The door locks as soon as you close it behind you.

    The door sensor makes a lot of a difference so spend some time calibrating it properly as it helps a lot with the daily usage. For example: I’ve set the unlatch duration to 30 seconds; what it means is: the lock will keep pulling the latch (like if you’re pushing the handle). It waits 30 seconds before releasing it so you have time to open your door. That’s if you don’t have the door sensor. With the door sensor it gets released as soon as you open the door, which is better! Same goes for lock and go. You set how long to wait before it locks the door (I’ve gone for 1 minute, so I have time to leave the house); but if you add the door sensor, it will lock as soon as you pull the door behind you. This way I leave the house knowing it is locked.

    Night mode is also very cool.

    HomeKit works like a charm; I have an Apple TV so I did not buy the Nuki bridge. It works. Even when away from home. But you have to be home to change the lock settings, which I’m fine with.

    Make sure you check if your door is compatible before buying.

  21. By ANDREW C. REVKIN says:

     United Kingdom

    The lock generally works well but had issues with the key slot. It is a little ‘flimsy’. Had to fit retro metallic sliders in key slot so Nuki can turn the key in the lock smoothly.
    Also, had to fit a ‘filler plate’ at the bottom between the lock & door, as the strain of the door lock turning kept pulling the lock off the door lock barrel.
    Not 100% happy but when working it makes life easy, hopefully I don’t have anymore issues in the future, albeit I shouldn’t have to be retro fitting parts to make it work correctly, especially when paying a pretty high price for the product !!

  22. Anonymous says:

     Germany

    Wir haben das Nuki jetzt seit ca. 1 Woche und ich bin bis jetzt voll und ganz zufrieden.
    Die Einrichtung ber die App ist sehr einfach, allerdings muss man sich durch die vielen verschiedenen Einstellmglichkeiten erst einmal durcharbeiten.
    Wir nutzen das Nuki mittlerweile nur noch ber die API von nuki, und steuern das Schloss ber Loxone an, das funktioniert einwandfrei und hat fr uns mehr Vorteile, wie die Steuerung ber GPS.

    Einziger Punkt der etwas negativ ist, das Nuki Schloss ist beim auf- und zuschlieen relativ laut. Ansonsten bis jetzt alles absolut super.

  23. Anonymous says:

     United Kingdom

    So easy to install. Changed the original lock for one that enabled opening from outside whilst there’s a key in the lock internally, but no problem.
    It may have been me, but I was getting the options back to front on the app. Once I realised that it obviously worked more the way I wanted it to.
    I’ve found I need to have the option on Auto Unlock to have it open the door when the Smart Lock isn’t found (only with Bridge). Early days. Came back in the car today and didn’t Auto Unlock, but may be a signal issue with the car wi-fi and bluetooth (dashcam installed).
    Love the nighttime mode where it automatically lock at a given time. Various options available to suit most scenarios

  24. Anonymous says:

     Germany

    Das Schloss an sich ist von der Funktion her sehr gut und einfach zu installieren. Es ist allerdings recht klobig und verursacht ein erhebliches Gerusch. Anders als bei Wettbewerbern kann die vorhandene Schlieanlage ohne nderungen verwendet werden, da das Schloss quasi auf einen Schlssel montiert wird.

    Amazon hat wieder einmal erheblich beschdigte Gebrauchtwarenhndler geliefert (Kratzer auf der auch noch verbogenen Halteplatte, was beim Einpacken einem verantwortungsbewusstem Hndler auffallen sollte)

  25. FedericNFE says:

     Germany

    Ich sage es nicht oft, aber dieses Produkt ist in meinen Augen einfach perfekt! Anleitung super verstndlich, Hardware hochwertig verarbeitet und die Software funktioniert auch so wie es sein soll. Wenn jemand mit diesem Produkt Probleme hat liegt es nicht an nuki sondern dem beteiligten Bluetooth Gert. Android Handys (vor allem die billigen) haben oft furchtbare Bluetooth Chips (kein 5.0, schlechte Reichweite usw.) Mit dem iphone oder der Apple Watch klappt jedenfalls alles groartig und ich bin begeistert und habe keine Angst mehr ohne Schlssel aus dem Haus zu gehen.

  26. Anonymous says:

     United Kingdom

    I was happy having finally a smart loock but my issue stated as I tried unsyalation plate with sticky tape, it is not optimal for many door installations, i wish that Nuki have a other adapter wich i could instal over door look set.
    In fact Nukis is okay but sadly not for all doors unless you change them.

  27. EveTimmerman says:

     United Kingdom

    I e had this on my door for a few weeks now and it’s worked flawlessly with my HomeKit setup.

    This was easy to install and set up. The auto unlock features works perfectly for my home and the door sensor means the door is locked as soon as it’s closed. It’s working well for me and would recommend it as HomeKit compatible lock.

  28. ViolettBoase says:

     United Kingdom

    Superb product. I now have two. This item with the bridge included, and an extra lock only for the two doors of my front porch- outer and inner. The main reason I wanted this was so that I can have my inner door locked, but when a delivery comes (Amazon for example) I can talk the to driver through my ring door bell, then using my Apple Watch, unlock them outer door so he can put the parcel into the porch. I can still see him on my phone as this happens. He then shuts the outset door which in my case latches anyway but I can then fully lock it remotely. If you have a lift to lock handle you’d have to tell the driver to push the handle up for you to lock it. The inner door remains locked. I could of course unlock that too if the visitor needed access to the house. I have both mine set so that as soon as I set foot on my drive both doors unlock so I can walk in the house without keys. It works faultlessly every single time. I’ve had the outer door one for over a year now. Thoroughly recommend. Ignore reviews saying no good for lift to lock handles. All it means is you need to push the handle up when you leave or before you want to lock it. As long as the handle is pushed up you can then lock or unlock as many times as you like. Also please note for those concerned, internet connection is only needed if you want to lock or unlock remotely. If you want to unlock it while you are physically at the door, or just a few metres away, it works via Bluetooth. So internet or power supply failure won’t be an issue. Plus you can always use your key as well. Also note that if your lock cylinder has a key hole both inside and out, you need to be able to lock/unlock from outside even if there is a key in the lock on the inside. If it won’t, then with Nuki attacked you won’t be able to use your key if the batteries were to fail. If you have a knob turner on the inside rather than a key, then there is no issue. You will probably just need to order the free knob cylinder adapter from the Nuki website. Unless the existing knob is very slim and will fit into the groove on the Nuki. Very easy to fit.

  29. TomasMcMaster says:

     United Kingdom

    This product is absolutely fantastic. Had it for a year and could not recommend it highly enough. I’m about to buy a second Nuki for a lift to lock handle that I have.

    I already have one fitted to a long bar door where the door latches as soon as it is pushed closed, and you either need to unlock with a key (outside) or turn the thumb turn (inside) to open the door. The door locks by turning the key or thumb turn further. The Nuki works PERFECTLY with this as you can physically pop the door open remotely while you’re out, or more satisfyingly just as you arrive home to walk through it.

    Looking at the ‘bad reviews’ I can say these can largely be discounted because those with difficulty I would assume either have problems with their door/lock mechanism or a faulty Nuki product. If there are issues, contact Nuki for support/replacement, or call out a handy man to adjust how your door lines up with the lock. It does require your normal lock mechanism to work pretty smoothly, so if the door has expanded/warped etc over the years, and it requires you to shove the door hard to close or lock it, and then turn the key a certain way to click it past some resistance, Nuki will probably struggle. And fighting resistance will use up the battery quicker. I’ve adjusted my door mechanism so it turns nice and smoothly. Battery lasts probably 4 months. Maybe more I don’t keep track.

    Auto unlock is the best feature and is extremely reliable. Sometimes, if you do it manually, get home, use your phone or Apple Watch for example to unlock, there is a slight delay of maybe 3 to 7 seconds. However set it to auto unlock when you are roughly 10 metres from the lock, it will always be unlocked by the time you get to the door. It will only auto unlock after you’ve left a set radius and then returned within a tighter radius (a few metres, don’t worry it won’t unlock if you drive past the end of your street but go on somewhere else). This is extremely reliable and in over a year I’ve never had an unwanted auto unlock. Only extremely occasionally have I had it not auto unlock when I’ve come home. And you can have it do this for multiple people.

    As some have pointed out if you have a ‘lift to lock’ door handle, this won’t give you the absolute fullest functionality, but is still worth having.

    Ignore this paragraph if you don’t have lift to lock:
    You will have the ability to set it up so that all you have to do that is ‘non smart’ is push the handle up when you leave. Then pull the handle down when return home. The settings allow Nuki to turn the the thumb turn/key on the inside automatically after you have got a certain distance away from the house, and unlock it again after you return within a few metres. But it will only work if you have pushed the handle all the way up. It’s perfectly reliable. But if that makes you nervous, you can set it so you double tap the button, and it will lock within a number of seconds (this is called lock and go). So say you set 10 seconds, double tap (inside the door) go out, close door, lift handle, then when ten seconds (or whatever you set) elapse, you’ll hear it locking and can test it yourself. You can still set it to unlock automatically when you get home.

  30. TeodoroHPX says:

     Germany

    Ein rundum gelungenes Gesamtsystem. Betreibe es zusammen mit der Bridge und dem Opener.

    Das Auto-Unlock knnte zuverlssiger sein, also den Opener scharf machen (Ring-to-open) und das Schlo bei Annherung ffnen. Das liegt allerdings an Android 10, das die Position und die Bluetooth Annherung nicht rechtzeitig erkennt (Batteriesparfunktionen in Android 10).

  31. Anonymous says:

     United Kingdom

    Integrated wonderfully with Home Assistant, very easy to install and it all looks like high quality equipment. Hope it will last for a long time.

  32. roviedear says:

     United Kingdom

    I agonised over which smartlock to buy for months. This Nuki is brilliant because, if you have the right type of lock (most modern PVC doors), you can fit it without removing your existing lock. Even better; you can still use a key to open your door (I did have to buy a new lock with “emergency feature” for this) so you never worry that you could be left locked out one day. The way the system works is faultless – there’s something amazing about having the door open for you when you’re a few feet away and I can even use my watch!

  33. Diego Arguello says:

     United Kingdom

    The Nuki lock isn’t the most attractive lock – in fact it’s not a lock at all, it’s a lock turner, which is exactly what I needed.

    I’ve tried a number of smart locks, and all were poor quality, one burned out. After several months with Nuki, I know it’s a strong lock, capable of turning a multi point lock perfectly and better still it uses standard batteries. Batteries do deplete quite quickly, maybe 6 weeks per set in my not very busy household, so this is something to consider. Luckily they’re simply AA so cheap to replace, but wasteful. Nuki do have a rechargeable pack.

    It’s Bluetooth and works perfectly with HomeKit which is helpful. Response is a little slow with HomeKit, which is a tad unhelpful in dreadful weather. Great Apple Watch app, which is very responsive and I use all the time.

    It is reliable, working flawlessly in the last 12 months. Very highly recommended.

  34. Anonymous says:

     Germany

    Wollte nicht irgendwann mal den Schlsseldienst zu unpassender zeit rufen mssen und habe mich nach einem elektronischen Trschlo umgesehen.Es gibt schnere, kleiner Lsungen, aber das hier hat mir besonders gefallen, weil ich den Originalschlssel verwenden kann. Brauch also nicht an einem Schlssel rumzufeilen.Weiter kann ich das Schlo normal von auen mit dem Schlssel aufschlieen, muss also nicht immer auf das Niki zugreifen.Montage war echt einfach und alles passt wie versprochen !

  35. oursayonbluray says:

     United Kingdom

    The only smart lock available for multi-point locking doors. I had to get a ABUS Euro cylinder as well to replace the one I had which did not have the emergency capability of being able to unlock the door with a key in both sides (handy for if you forget your phone or if the batteries somehow die). Had it all fitted in 15 minutes and connected to app and internet after about another ten. Motor operation is a little noisy but it does the job.

  36. Anonymous says:

     United Kingdom

    Looked good but never tried as I had wrong cylinder yu need key on both sides for it to work” but I was moving so sent back get another time its easy to set up so worth getting

  37. Anonymous says:

     United Kingdom

    Love this product its a game changer
    Software could have better customisable notifications features but this is a great tool.
    Best in the UK

  38. Anonymous says:

     Germany

    Die mechanische Installation geht schnell, wenn mann ungefhr errt wie es geht. Softwareseitig geht es auch unkompliziert und funktioniert alles wie angegeben. Allerdings nach wenigen Monaten schon die Meldung dass die Batterie fast leer ist, habe dann nicht sofort gewechselt, was dann beim nchsten ffnungsversuch mit klemmt und dann keine Verbindung quittiert wurde, hatte einen Ersatzschlssel dabei und mit diesem konnte ich dann aufschlieen, wobei das drehen sehr schwer ging. Batterie gewechselt dann ging wieder alles korrekt. Ein Sensorfehler bekomme ich hufig, wenn ich lnger die Tre auflasse. Dann muss ich die Tr schlieen und auf Behebung gehen, bis zum nchsten Mal.

  39. CelinaTaormina says:

     United Kingdom

    Outstanding product!!! Adds a layer of convenience and safety that almost amounts to luxury. Nothing beats that feeling when you come home and the door automatically OPENS not just unlocks!! Same goes for automatic locking as you leave. This is of course in addition to all other smart features and integration with other smart home devices/systems. The only snag is that Bluetooth recognition can be slow even when in range. Nonetheless, very highly recommended.

  40. Anonymous says:

     United Kingdom

    This is a well made product. It’s slightly noisy when turning the key, but the convenience of being able to unlock your door with your phone is hard to beat!

  41. Maurie Backman says:

     Germany

    Golden Review Award: 13 From Our UsersZunchst verweise ich auf die tollen Anleitungen zur Montage, die man unbedingt schon vor dem Erwerb durchsehen sollte. Das erspart sicher die ganz groen Frustrationen. Bei mir war zB ein anderer Zylinder fllig, da der alte weder eine Notsperrfunktion hatte (Der Nuki Smart Lock sperrt nicht selbst, sondern dreht einen innenseitig im Schlosszylinder steckenden Schlssel – dann sollte/muss man aber von auen trotzdem sperren knnen – zB wenn die Batterien vom Smart Lock leer sind), noch war er innen weit genug herausragend – zumindest wre es knapp geworden.

    So war der Smart Lock in wenigen Minuten montiert (alles Notwendige liegt bei), dann die App dowloaden und die Verbindung herstellen. Kurze, einfache Registrierung, allenfalls ein Update laden und ein paar Prfungen (zB Lnge des Sperrweges) plus ein paar Angaben zum Schloss selbst. Dann kann man schon die Einladungen an die zuknftig Sperrberechtigten versenden.

    Die wichtigste Funktion ist die, die aus meiner Sicht den eigentlichen Komfortgewinn fr den Privatanwender bringt – “Auto Unlock”. Denn das Smartphone herausholen und tippen, swipen oder sonst was ist hnlich, wie einen Schlssel aus dem Sack zu ziehen und aufzusperren. Aber zur Haustre laufen und sie ffnet sich automatisch ist sehr angenehm – aber technisch auch schwierig umzusetzen. Denn die Smartphones (und deren User) wollen Strom sparen und nicht ein Programm, das die ganze Zeit aktiv nach dem Schloss sucht und den Akku leert. Die Nuki-Lsung: Gelegentlich wird der Standort des Users geprft und wenn er sich dem Schloss etwa 100 Meter nhert (“Geofence” – rumlicher, fiktiver Zaun), wird die Nuki-App aktiv und schaut, ob sie die Verbindung mit dem Smartlock aufnehmen kann. Sobald die Verbindung steht (oder auch mit Verzgerung – wenn man will) sperrt der Smart Lock auf. So die Theorie.
    Faktisch kann es sein, dass die App (weil sie natrlich schlummert und nur gelegentlich den Standort berprft), nicht mitbekommt, dass man schon in der Nhe des Hauses ist. (egal ob die “Standortgenauigkeit erhht” ist!) Steht man dann vor der Tr, tut sich mitunter gar nichts. Also Smartphone rauskramen, App starten, 10-15 Sekunden bis die Verbindung steht, aufsperren. Das geht mit jedem Schlssel bedeutend schneller… Im Idealfall luft das so: Zur Tr laufen, 2-3 Sekunden innehalten, eintreten. Geht oft. Aber nicht immer.
    Tipp: Wenn das Handy gerne schlft, ist es ratsam den Geofence zu vergrern (in den Auto Unlock Einstellungen). Hat bei mir sehr geholfen.

    Allgemeiner Tipp (SICHERHEITSRELEVANT): Wenn sie zwei Tren haben, aber nur ein Smart Lock betreiben, schalten sie Auto Unlock jedenfalls aus. Wenn sie bei der nicht-smarten Tre hineingehen, wird die App die smarte Tr ffnen, sobald sie sich ihr nhern (5-10 Meter). Schwupp, steht die Tre offen, ohne dass sie es vielleicht mitbekommen.
    Ebenso: Wenn ihnen der Akku des Smartphones leer wird und sie anderweitig ins Haus gelangen (indem man ihnen zB ffnet, nachdem sie klingeln :-)) , wird die Nuki-App die Tre aufschlieen, sobald sie das Handy wieder in Betrieb nehmen. Da sind sie vlt aber schon im Obergeschoss und bekommen das nicht mit…
    Jngst sperrte die Tre auf, als zwei Sperrberechtigte gleichzeitig im Haus eintrafen (Mama mit Sohnemann) – leider zeitversetzt. Das eine Smartphone drfte aufgesperrt haben, das andere noch dahingedst haben und dann 2-3 Minuten spter aufgesperrt. Und schon stand die Tre wieder offen, bei 2 Grad Celsius
    _Achtung Sarkasmus_: Gottseidank ist der Antrieb so laut, dass man es zumeist mitbekommt, wenn das passiert.

    Also in Summe fr mich Technikverliebten eine interessante und komfortable Sache. Dass man per App Personen einladen (und ausladen) kann, die dann auch zeitlich eingeschrnkt werden knnen, ist auch ein wichtiger Anwendungsfall (Putzfrau, Aufsicht whrend Urlaub, etc) – ohne den eigentlichen Schlssel hergeben zu mssen.

    Das ist aber jedenfalls eine Anschaffung, die genau berlegt werden soll. Ich bin nach ca. 2-3 Monaten (und einem Batteriewechsel spter) nach wie vor nicht ganz berzeugt, ob das eine gute Investition war…

    (Meine Angaben beziehen sich auf die Smart Lock Software 2.5.4 und die App-Version 08.10.2019 – wird regelmig geupdated)

    Update.
    Mittlerweile sind wir auf SmartLock version 2.6.4 und die App ist von 16.12.2019 (heute ist 31.01.2020) Autounlock funktioniert zur Zeit ausgezeichnet (ich habe auf meinem Samsung Galaxy S7 die Funktion “Akkuverbrauch optimieren” fr die Nuki App deaktiviert). Mir scheint, man hat das softwaremig grad gut im Griff.

  42. HectorVillanuev says:

     United Kingdom

    I have try Yale L1, we lock and elocky , all failed, only Nuki is working , now install 3 in my house

  43. Anonymous says:

     United Kingdom

    To install the Nuki lock I had to fit a euro cylinder lock as the door had a 5 lever mortice lock which involved a bit of drilling and chisel. This took me awhile but I knew before I purchased in would have to do that. Once I had, it took all of 5 minutes to fit the Nuki lock.

    I went for the version that included the bridge and door sensor. If I’m honest i dont see the point of buying the lock without the bridge. The bridge allows you to use the lock remotely over the internet.

    I have now had the lock on a few months and not had any reliability issues with it.

    Some people say IOT devices like this on the internet are not secure enough and could be hacked. I looked into the product and I am confident with the security in place. I use the device to allow the dog walker in and out of the house when I’m not working from home. I would argue that giving someone a key that they keep is more of a security risk than using the Nuki where I can setup specific days and times that their digital key will work. I.e. the days I book them to take the dog out. I also recieve notifications of when they come and go so I know they have been. With a physical key i could be on holiday and have no idea if someone is coming in or out of the house. And what if they lose a key.

    Really happy with the product, my only negative comment would be the cost. I feel it is a tad on the expensive side.

  44. Anonymous says:

     United Kingdom

    I use a nuki smart lock with keypad for my airbnb. It’s been working great, guests automatically get an email with their doorcode a few days before checkin and I get a notification when a guest checks in. It all works seamlessly.
    the installation is a breeze, you only need to make sure you have a double cylinder lock so it can have two keys in at once. The batteries last a surprisingly long time too.

  45. Anonymous says:

     United Kingdom

    A very reliable product. It complete the smart home in style.

  46. Anonymous says:

     United Kingdom

    Nuki smart lock 2.0 is the perfect solution with plenty of functions, I like the time based for users, the installation was super easy and the product made from good quality materials

  47. Shilpi says:

     United Kingdom

    How this thing is not more popular in the UK I will never know. Installation required a new cylinder but the compatibility checker told me this in advance. The lock, cylinder and bridge were installed and connected in just 15 minutes without any difficulty whatsoever.

    The app is well designed and the device offers a wealth of compatibility options from Google Assistant and Alexa, to Homekit and SmartThings (through a community developed but developer supported SmartApp.

    My favourite part of the lock is the auto lock function. No more struggling with your keys with your hands full when leaving, just lift the handle and the lock does the rest. Even better, the included door sensor which means the lock knows, and reports, its current state. This means the lock will never try to lock and open door.

    I have a lot of “smart home” tech, and many of my purchases (Ring, Hive TRV’s) get returned because they fail to live up to their billing. The Nuki is not one of these, this one is a keeper!

  48. FerneCoury says:

     United Kingdom

    I ordered the lock and bridge from Nuki. The lock itself generally works great and was easy enough to install, although I wish they gave the adapters as part of the lock itself since I had to order one separately. The only issue that I have with the lock is that it’s not strong enough to hold the latch down so that I can just push the door – so I don’t use that function although wish I could have, but not a deal breaker. Overall, it definitely is something I would have than not.

    The software itself is very slow and at times buggy. It does not always detect when I arrive within the geo-location zone so does not automatically unlock (although most times it does). It’s also very slow, difficult to update, and did not work with two different bridges that I’d ordered.

    The bridge itself is the worst – ordered two from nuki and both didn’t work, despite trying several times. With one, the bridge itself was defective and the other seemed to be a software issue but either way, I couldn’t get it to work so returned it. The most difficult part was the customer service however – whilst they have a phone helpline, for anything technical, the only way to reach is via email and then wait for responses.

    *** Update ***

    I gave the bridge another try with a new wifi network and it seems to work now. Well, at least that’s resolved but I don’t understand why it wouldn’t connect to my original wifi network when at least thirty odd other devices do. Have updated the review to reflect four stars accordingly.

  49. Ted Kritsonis says:

     United Kingdom

    The lock and bridge are relatively easy to set up, the lock in particular. The main issue is figuring out exactly how you might have to change an existing lock to fit the product. Ideally, the barrel of your lock should protrude only 5mm or less from your door, all hardware removed, so that the Nuki can fit flush to the door. It calibrates well and is quite forceful when locking. The bridge took a few goes to connect to bluetooth but once it had done so everything worked nicely. With a bit of exploration it is relatively easy to send time limited or time recurring invites to guests and also to monitor your lock remotely (so long as you have the bridge). Seems like a good, solid product.

  50. Anonymous says:

     United Kingdom

    Easy to install, works with rotating knob locks, app is grea

  51. Anonymous says:

     Germany

    Das Nuki 2.0 ist bei uns im Einsatz mit

    Smartlock 2.0
    Trsensor
    Keypad
    App auf 4 Smartphones (davon 3x iPhone)

    Das Nuki funktioniert tadellos. Sensationell ist die Auto-Unlock-Funktion. Man nhert sich zu Fu oder im Auto dem Haus, die App erkennt dass ich zuhause bin, baut rechtzeitig Kontakt zum Nuki auf und ffnet die Tr bis ich direkt davor stehe.
    Das ist schon wahnsinnig praktisch.

    Das Keypad funktioniert fr den Fall dass man das Smartphone nicht dabei hat ebenfalls fehlerfrei.

    Ich werde in einem halben Jahr ein Update geben.

  52. Anonymous says:

     United Kingdom

    Found the Combo Pack,Simple to Install and Set up.In my case, I had to change the Euro-Cylinder for one that had the Emergency Function incorporated .Found it difficult to source but found a company in Wales [Pembroke Dock] Who were able to supply next day.So far it is working well even unlocking the door as you approach it, after being away all day.Should the batteries fail or go flat, you have the key to enter.The Nuki App is good too and is easy to follow.Nuki Bridge was also problem free to set up.All in All a very good Buy.

  53. Anonymous says:

     United Kingdom

    The easiest thing in the world to fit and set up! Has made my life so much easier – I love it! Nothing bad to say!!

  54. Anonymous says:

     Spai

    Golden Review Award: 7 From Our UsersEl Nuki, lo recibi en su plazo.Pero ….. NO ES VALIDO, para los bombillos EUROPEOS. Me he puesto en contacto con NUKI (no con el vendedor) y muy amablemente me estn enviando ene placa para el bombillo europeo. Un 10 para NUKI. Cuando lo instale ya relatare la experiencia.
    Maravilloso primero la profesionalidad de Nuki. INMEJORABLE. El aparato funciona de enmarcar. Perfecto, la app muy buena. TODO DE 10.

  55. Anonymous says:

     United Kingdom

    Bought the Nuki for a house bound friend.

    I’m really pleased with the Nuki door lock that I have recommended it to serval other people.

  56. Anonymous says:

     United Kingdom

    Awesom product. Very easy to install. Did have to do a factory reset on the unit as initially wouldn’t connect to Bluetooth. Once reset eventing connected up fine!

  57. Anonymous says:

     United Kingdom

    Great SMART-Lock from Nuki. This UK version is only usable in the UK… So I had to re-order an not-UK version. Thanks to amazon is was easy to do.

  58. JSDRenatosvv says:

     United Kingdom

    We bought this product for our Airbnb which gives as the freedom of us not needing to be there to give the key in person. It was easy to install and is a very smart and modern product .

  59. NamThornhill says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI have progressively made my home “smart” but the missing link was my door lock. I had researched all of the alternatives before I found Nuki but most were not available in Europe. At first I didn’t think it would fit my door as I didn’t have a standard Euro lock and also my locking Knob is above the door handle whereas the standard Nuki installation has it below. But after studying the installation information on the Nuki Web site I decided to take a chance but bought it via Amazon so that I could return it if it didn’t fit. In the end, the installation was very easy. Removed my locking knob on the inside of the door. This left a flat-bar arrangement that turns the lock. At this point I used a spray lubricant (intended for bicycles) to fully lube the lock so that operation of the bolt was smooth. The normal Nuki installation would grip the door key but as the flat bar was a bit thin, I bulked it up by wrapping in insulating tape until it was about as thick as a key. The lock comes with two mounting kit. One for “Euro” locks that clamps on with Allen screws and one with a stick on mounting. I used the stick-on mounting but I experimented by holding it in place and operating the lock before removing the tape backing and sticking on. Also my existing lock had a trim ring around the lock with two screws going to the knob on the inside. I drilled the Nuki mounting plate and passed the screws through. This worked well and also had the advantage of holding the mounting plate more firmly in place. In the end, I mounted my lock upside-down with the battery pack to the top rather than the bottom. This works fine but has the disadvantage that it makes it a bit fiddly to replace the batteries. Normally when you release the clip, if mounted with the battery pack at the bottom, the battery back will fall out under gravity, whereas I have to pick the batteries out, but no big deal. Once installed, using the app on my phone I was able to “calibrate” the lock. I then powered up the “bridge” which plugged in to a nearby spare socket. Again, installation was easy and means I can access the lock away from home. You could for example, unlock the door remotely should you need to provide access to friends or tradesmen. I’m totally happy with the lock operation and the App on my Android phone. My wife has an iPhone and it works equally as well on this. The interface is simple and slick, you just swipe left or right to lock/unlock the door. I also integrated the lock with my Google Home system (it will work with Amazon Alexa as well). This means I can ask: “is the front door locked”, “lock front door”, “open front door”. I’ve also incorporated it into my routines so that, when I say “goodnight” they door is automatically locked. When leaving home, there is a feature called lock-and-go where you press the button on the lock, leave the house and 20 seconds later the door locks. The auto-unlock feature “Smart Unlock” uses a combination of a geo fence and Bluetooth and genuinely means you can depend on your phone instead of keys to unlock your door. On the way home, if you enter the geo-fence permitted (is adjustable but mine is set at 100m) the app then primes to look for the blue-tooth signal from your phone, once in range, the door unlocks. In practice, this means I park on my drive, get out of the car and approach the door and it unlocks when I about 5m away. I installed the optional door-open sensor which tells you if the door is open/closed and this works perfectly. From the App you can access the logs, this can be quite useful, e.g. I can look and see if my Wife has arrived home etc. I’ve only had the lock for about two weeks but already we (myself, wife, daughter and boyfriend) have never had to resort to using the physical key. On the negative side: (1) the supplied alkaline batteries did run out quite quickly but, to be fair, in the first few days, the lock was used extensively and this wouldn’t have helped.. Nuki advise that best to use rechargeable and they recommend Panasonic Eneloop Pro AA 2500mAh. I bought a set of these from Amazon for 13.45. I’ve not had these long enough to see how long they would last but if they did do say six months then fine. (2) The lock is quite noisy in operation, when locking at night you can hear it throughout the house. This doesn’t bother us, it’s quite reassuring to hear the door lock but might be annoying if you had young kids. Also, you can still lock the door by turning the handle and in reality, if you can this will save battery power. So I’m more than happy with the lock, it’s not cheap but it’s more than met my expectations and seems to be quality built so should last.

    I’ve rated 4 star, removed one due to battery consumption, being noisy and a bit ugly 🙂

    Well designed lock and application.

  60. Anonymous says:

     United Kingdom

    Golden Review Award: 32 From Our UsersI did my research before buying and knew it wouldnt lift the handle to engage the multipoint claws used in most modern doors. That didnt stop me from using the product on 2 multilock doors. You just have to realise this is a smart key/thumbturn turner not a handle operator. I use the product perfectly well as follows.

    Leaving house – double press the Nuki wait a second for the handle lock to disengage and then press on the handle and let myself out. Close the door behind me, lift the handle and feel the vibration of Nuki turning the thumbturn. Quick press on the handle confirms its locked.

    Arriving at house – Nuki app and bluetooth sensoee detect my arrival and Nuki unlocks the handle. I walk upto the door push the handle and hey presto I am in. Close the door behind me lift the handle and then Nuki (set to auto lock with door sensor) locks the door.

    Cleaner Access – When she arrives she justs swipes the app to unlock the door and then pushes the handle and she is in. On leaving she closes the door lifts the handle and then swipes the app to lock it. Quick push on the handle confirms its locked.

    If you think of the Nuki as a handle locker and not a door locker then it will all come natrually.

    Additional work of caution. You will need a thin 3mm thumbturn or a saftey double sided keyed cylinder as the Nuki wont fit traditional fat uk thumbturns. I replaced my (Euro) cylinder with this “Yale 3535NKDTHS Superior 35/35T (70mm Total)” and it works well with the Nuki doing the smart turning.

  61. Joey Paur says:

     Germany

    Golden Review Award: 7 From Our UsersProdukt ist perfekt, Support first Level, Tel, technisch leider schwach, aber superfreundlich! Bleibe in der Konfiguration mit Nuki Bridge vorerst konservativ – dann pfeifft alles Bestens, – taste Dich spter vorsichtig an die Auto Unlock Funktionen heran. Dann wirst Du mega zufrieden sein! Kaufe aber unbedingt Fob dazu!

  62. JuanitaApplebau says:

     United Kingdom

    Golden Review Award: 9 From Our UsersThis is a very accomplished smart lock that has all the features for the modern smart home. To set this up is straightforward and should take you no more than five minutes, just make sure that you use to right backing plate. You may find that initially when the device calibrates to your key it may not turn the lock. Simply recalibrate and it should work.Failing that make sure that you have updated to the latest firmware because that’s increases the power of the turning mechanism.

    The integration with other smart home devices has been great; I can now use this in my Google home routines. At the time of writing if you use Google home to try and unlock there appears to be an incomplete integration with the service which means that although it has two factor authentication it doesn’t work. This can easily be solved by using IFTTT – However I would exercise some caution and wait for the two factor method from google to be developed.

    If we turned to look at the competitors such as the Yale smart locks, although they are perhaps more visually appealing, the app support is truly terrible and you also need to buy additional modules to integrate with your smart home devices. In comparison, Nuki’s app support and features are nothing short of excellent and will improve the time I’m sure.

    Overall I recommend this to anyone who wants a simple plug and play method of making their existing lock a smart lock. I would check out Nuki’s website to make sure that their door will be compatible and if it is then this product is a no-braine

  63. AntonyDundas says:

     Germany

    Golden Review Award: 81 From Our UsersUpdate der Bewertung / 18.12.2018 Nuki mit der iOS Version 2.1.0. (am 18.12.2018 Verffentlicht) sowie das Nuki Smartlock Update : 2.3.11

    mit ein iPhone XR & iPhone XS

    Nuki hat mittlerweile einige Updates nachgelegt und hat sogar Kritik an der App verbessert!
    Hier wird Kundenorientiert gearbeitet! Wowww

    (Airbnb Gste haben endlich bei einer Tr mit innen Knauf nur Tr ffnen & zusperren statt aufsperren und Tr ffnen, was regelmig zu Verwirrungen / Verwechslung kam)
    Selbst in den Videos gab es ja auch nur Tr ffnen & zusperren…

    Ja, nun kann ich sogar die recht negative Bewertung in eine sehr gute ndern & das Nuki 2.0 wirklich empfehlen.
    Schade das es zur Verffentlichung so unzuverlssig lief, das brachte viele negative Bewertungen und bestimmt einige Rcksendungen. Aber an der Art der Fehler hatte ich ein gutes Gefhl und hoffte das es per Updates behoben wird. Dies geschah auch recht flott.
    Zu loben ist das Nuki Team welches per Facebook guten Support leistet.

    Es funktioniert jetzt alles zuverlssig: AutoUnlock.
    Airbnb…
    Fernzugriff (mit der Bridge)
    HomeKit

    Der Tr Sensor um in der App auch den Zustand der Tr zu sehen (zustzlich zum Schloss) hatte regelmig eine Fehlermeldung : Sensor gestrt. Ich hatte gelesen das der Magnet am Trrahmen dann umgedreht werden sollte… Seit dem gibt es keine Fehlermeldung mehr. Ich wei nicht ob der Fehler durch ein Softwareupdate behoben werden knnte, oder eine richtungs Markierung Sinn machen wrde…

    Wenn es etwas zu kritisieren gibt ist es die Lautstrke wie andere auch zurecht kritisieren.

    Ich freue mich auf 2019 wenn Nuki die Nello Alternative den opener auf den Markt bringt um die Haustr eines Mehrfamilienhauses mit der App auch ffnen zu knnen.

    Insgesamt bin ich nun zufrieden… Daher volle Punktzahl

    kundenorientiert und schnelle App updates