Surfans F20 HiFi MP3 Player with Bluetooth, Lossless DSD High Resolution Digital Audio Music Player, High-Res Portable Audio Player with 32GB Memory Card, Support up to 256GB


MP3 player

Technical support for F20-FAQ:

1. How to access the storage/SD card after connecting the F20 to the computer?

F20 uses the MTP protocol and couldn’t be properly recognized until the MTP driver installed. Please make sure F20 under USB mode, then connect F20 to computer to recognize it.

2. How can I use USB DAC function?

First switch the USB mode to USB DAC mode (Enter the setting menu to switch USB mode to select DAC). After that, connect the F20 to the computer via USB and use it as USB DAC. (Before using on Windows computers, you’ll also need to install the DAC driver, The 32GB memory card that comes with F20 has already stored the driver, need to copy and install it. )

Please note: In DAC mode, F20 can not display the disk name on computer. If need drag and drop file, please set up at USB mode.

3.Why my new F20 only getting sound one channel out of the corded earbuds?

The new player has a slightly tighter headphone jack, just plug it with pressure and it will be easier to plug in after few uses.

4. Why I cannot connect my Bluetooth headphone to the F20?

When using the Bluetooth headphone with the F20 for the first time, need pair the two devices. Please make sure that the Bluetooth headphone is in pairing mode (just like the very first time that you use the Bluetooth headphone with other devices). When the Bluetooth headphone is in pairing mode, turn on Bluetooth on the F20 and search for the headphone to connect.

5. Can this player work with iTunes? Is it compatible?

No, the player doesn’t compatible with iTunes. This functions more like an external hard drier. You simply plug it in, an option to open it as a folder pops up, and you simply drag and drop your music.

Surfans F20 Bluetooth Mp3 Player

Outstanding Superior Audio, ultra Low Out-of-Band Noise, integrated High-Performance Audio PLL with BCK.

Utilizes with advanced TI’s segment-DAC PCM510xA chip to achieve excellent dynamic and high-performance audio (up to192KHz/32bit )

Enjoy DSD Playback, Experience the natural sound and intense detail of DSD audio formats, thanks to the high-quality digital audio, it can reach 64 times the CD audio sampling rate.

Display: 2.0 inches TFT Display (320*240)

Customized Equalizer (EQ): Rock / Classic / Jazz / Pop / Dance / Vocal / Blues / Heavy Metal / Customize etc.

USB OTG: Via USB-OTG cable, it can read tracks and data from OTG devices and it enables up to 256GB capacity (USB-OTG cable not included)

USB-DAC: Under USB-DAC mode, the player can be used as a computer decoding amp

Line-Out: It can be connected with amp like car stereo and other home audio via Auxiliary Audio cable(not included)

Apt- X Bluetooth 4.0 Transmission Supported:It can improves the transmission of sound via Bluetooth.



Dimensions: 12 x 8 x 4 cm; 108.86 Grams
Model: Surfans-F20
Batteries Included: 1 Lithium Metal batteries required. (included)
Manufacture: Surfans

127 Responses

  1. DenishaMannino says:

     United States 🇺🇸

    I love this thing. My phone just can’t allowed me to hold everything I want to tote around. This player is super useful and sounds great.

  2. UJFNidasjhkzov says:

     United States 🇺🇸

    Hard button controls, none of the touch screen stuff. Was easy to set up and use almost immediately. It is heavier than many players, but I like its metal construction. It feels durable. So far I have nothing bad to say. I haven’t used the Bluetooth function yet, but hard wire to a little speaker works great. I would say worth the money.

  3. Molly Price says:

     Spain 🇪🇸

    Sonido excelente, calidad muy buena y buena duracin de la batera

  4. Anonymous says:

     United States

    This such a good product, i bought a second one. It plays my entire music collection (mp3 and wma) and is indestructible. Excellent Product. I am recommending it to everyone i know.

  5. The Goins says:

     Germany 🇩🇪

    Mit MP3 Dateien be ich Titel auf meinem Vincent E-Bass. Ich brauche keine Kabel mehr, um eine Verbindung zu meinen verschieden Verstrkern herzustellen. Selbst im bungsraum kann sofort eine sichere Verbindung herstellen. Nicht nur das Gehuse, sondern auch der Kopfhrerausgang scheinen sehr robust zu sein.

  6. ModestaMcCrea says:

     Germany

    Golden Review Award: 2 From Our UsersSuper Klang, einfache Bedienung, stabiles Bluetooth. Touchscreen nicht vorhanden, aber genau mitunter deswegen, habe ich diesen auch gekauft. Das Rdchen hakt etwas, wegen nicht ganz eingehaltener Fertigungstoleranzen, aber die Bedienung ber Tasten ist meiner Meinung nach eh komfortabler.

  7. WinifreNull says:

     Germany

    Dieser MP3-Player (kombiniert mit einem hochwertigen Kopfhrer oder Anlage) hlt, was er verspricht, zudem robustes Gehuse und einfache Bedinung.

  8. Anonymous says:

     United States

    This is solid very well made mp3 player. It has enormous capacity depending upon the capacity of the micro SD card that is used. It handles folders within folders which is important to me since I have several different types of music, not just songs. The only feature that I miss is the ability to scroll through a long piece of music. Probably too much to ask of a player at the price of this player.

  9. Louise says:

     France

    Trs bon appareil, l’utilisation n’est pas intuitive car l’cran n’est pas tactile, un peu de mal prendre en main au dbut. Grande qualit de fabrication et de son. supe

  10. Anonymous says:

     United States

    Unit does everything I need. Easy to use. Hooks up easily with my Bose speaker and headphones.

  11. Anonymous says:

     United States

    I asked a question and voiced a concern about the Surfans player on November 7, 2022.

    2022-Nov-07
    5:16 pm first message to Surfans customer support
    6:29 pm I received a reply from Julie from [email protected]
    6:44 pm I replied to follow up question
    10:44 pm I received message of issue resolution

    2022-Nov-10
    Replacement material received today before 11am.

    Less than 3 days after my first message.

    Exceptional service.

    On top of that, the player is outstanding. Feels like a professional audio device. Sound is great. Navigation too is excellent.

    Hard to believe this level of customer support. Thank you Julie and Surfans!

    Carl Symons

  12. Anonymous says:

     United States 🇺🇸

    Like the boxy compact size. User interface is eazy sneezy. Sound kwality seemed to improve with use—electronics burn in maybe? Not perfect, but close enough.

  13. Anonymous says:

     Germany

    I like this Mp3 very much, the appearance is very technical, the operation is simple, and the bluetooth device connection is also very easy. It comes with a 32G memory card, which is more than enough to store my favorite songs. There has been a technical issue in the process of use. After contacting the customer service, the problem was solved very smoothly, thank you very much!

  14. TheoJDINecu says:

     Germany 🇩🇪

    Golden Review Award: 3 From Our UsersIch habe den F20 jetzt seit ca. 1 1/2 Jahren in Gebrauch und nutze ihn regelmig beim Sport oder sonst wenn ich unterwegs bin. Bisher hat mich der Player nie enttuscht, die Soundqualitt finde ich sehr gut (bin kein HiFi Profi aber habe ber die Jahre auch schon einiges an Playern kennengelernt) und auch sonst ist er sehr zuverlssig. Keine Abstrze oder Neustarts (was mir bei anderen Playern schon mal eher vorkam) und die Bedienung finde ich sehr angenehm. Ich wollte einen Player mit Hardwaretasten und einem Scrollrad und habe diese Wahl beim F20 nie bereut, das Ansprechverhalten ist super. Und auch wenn mal etwas ist, ist der Service von Surfans sehr schnell und zuverlssig. Von daher volle 5 Sterne fr das Produkt.

  15. Bruce Brown says:

     United States 🇺🇸

    I love my Surfans F20.
    This little player has great sound and excellent battery life.
    Music I have listened to for years sounds fuller and I can hear details that I could not hear on my Home audio system.
    Also I have to give props to their customer service. I have had my player for 1 year and seven months. I listen to it on my way to work in my car every day. I set it on shuffle and let it choose from the 3026 high quality flac files that I currently hav stored on it.
    Just two weeks ago the bluetooth stopped transmitting audio (it would connect but no sound). I contacted customer support to see if I might be able to re-flash the firmware to fix it and Julie from their customer service department asked for my address and within a week sent me a brand new unit. I couldn’t be happier with the resolution of my issue and I would buy one of their products in the future feeling confident that if if something goes wrong they would make it right. I am just happy I have my little player with the big sound back for my daily commute!

  16. Anonymous says:

     United States 🇺🇸

    Buena calidad de hardware y software, teniendo una interfaz fcil e intuitiva.

  17. Susan says:

     United States

    Had this Surfans f20 for 5 months. ….sound is clear, crisp and decent….very good really. Every button and feature seems to work. Has some quirks as other reviewers have mention. Small fonts, The favorites file is a bit dodgy, Have to hit the top button first before you do anything. It fritzed out and lost all my songs once but I rebooted it and it went back to normal. What can you expect for a $ 125 bucks. , something that has a DAC chip and is light years ahead of any MP3 player I ever had. Put on a WAV file, Sony 7506 headphones and for cheap bucks, you are not residing in the rarified air of true audiophilia… but hey for bargain basement…..this f20 puts out great sound !

  18. Anonymous says:

     United States

    The F20 plays my Apple Lossless files with ease and can handle DSD files that you can purchase from several websites, has a very good sound especially for such a nice price. The player sounds best with wired headphones with bluetooth being acceptable, just be aware that some headphones will not pair such as my Hifiman Deva Pros or B&W PX. Finally I would say that the plusses far outweigh the minuses with the player and is a great purchase for someone looking for an inexpensive high resolution player.

  19. PorterMettler says:

     United States

    Golden Review Award: 2 From Our UsersThe Surfans F20 is one of the best MP3 player that I have owned. If you are an audiophile you will be amaze of the high-fidelity sound produce by this player. I have used it with my wireless earbuds, and other stereo systems via the line output port. Each time the sound quality never failed. I have also download/transferred multiple files via Windows OS using the F20, and had no issues. I am not a fan of the standard playlist feature that come with the F20. However using the M3U Dropper utility software gave me more flexibility to create/customize my playlists. Surfans provides a link to download this software.

    Recently, I noticed battery charge time had degraded and only allowed 1 hour of playing time. I’ve been using my F20 now for 3 years which was under the old IRULU brand name. So I contacted Surfans support team to see if the problem could be resolved. They were open and very responsive to my issue and sent me a new Surfans F20 free of charge. Unlike some support teams, Surfans support appears to have great interest in satisfying their customers. I hope to have the Surfans F20 for a long time. The sound quality is unbelievable!

  20. Anonymous says:

     France 🇫🇷

    CONFORME A LA DESCRIPTION. LE SON EST BON. TOUT FONCTIONNE CORRECTEMENT. A VOIR DANS LA DUREE

  21. Anonymous says:

     Germany 🇩🇪

    Super Produkt. Gert schaltet nach einer bestimmten Zeit ab, wenn man es entsprechend einstellt.
    Ausgezeichneter Kundenservice, der schnell und kompetent weiterhilft.

  22. Anonymous says:

     France

    Golden Review Award: 2 From Our UsersUtilis pour passer une musique d’ambiance, le son est de qualit mais tout va dpendre des colonnes mais aussi de la valeur db des enregistrements. Les rglages paraissent compliqus mais on s’adapte trs vite. On peut crer des rpertoires et/ou des listes de lecture directement depuis le PC et y glisser les fichiers dsirs. L’avantage est surtout dans le lien bluetooth avec les colonnes. Utilis rcemment pour un dfil, il a galement pleinement rempli son rle. Par contre l’cran n’est pas toujours trs lisible en plein jour et l, il faudrait que a s’amliore. Merci d’y penser.

  23. Anonymous says:

     United States 🇺🇸

    I bought this so I could listen to music while I work 12 hours a shift without running the battery on my phone down. Battery lasts longer than 12 hours and the quality of sound is excellent. Was a little tricky to figure out how to create playlists, but once figured out, isn’t difficult at all. Would definitely recommend to anyone.

  24. KOWTeresit says:

     Germany 🇩🇪

    Allen anderen prsentiert sich ein wirklich klangstarker Player mit ausgereiftem Betriebssystem.

  25. Anonymous says:

     Germany 🇩🇪

    DAC macht tatschlich den Unterschied, der sich besonders im Bereich Schlagzeug bemerkbar macht – als wenn man selbst hinter einem Drum-Kit se. Das Gert selbst verfgt ber eine Reihe ntzlicher Funktionen, wie z.B. Equalizer. Vor allem das Display ist sehr bersichtlich – im Gegensatz zu vorigen Playern. Ein Tipp: Die mitgelieferte SD-Karte sollte unbedingt gegen eine gute (z.B. Transcend 300 S) ausgetauscht werden. Dann steht auch einem auergewhnlichem Klangerlebnis nichts mehr im Wege!

  26. Anonymous says:

     United States 🇺🇸

    Sounds good. A little hard to figure out how to create genres, enter artists or album photos. Ended up creating a folder for each type of music instead. My ONLY issue that could be a dealbreaker is the mp3 crashes quiet alot when flipping in between songs. Really annoying.

    Sounds good. A little hard to figure out how to create genres, enter artists or album photos. Ended up creating a folder for each type of music instead. My ONLY issue that could be a dealbreaker is the mp3 crashes quiet alot when flipping in between songs. Really annoying.

  27. Anonymous says:

     Germany

    I was researching what mp3 to get for a while. Decided on Surfans f20. Even though i cannot compare it to other similar devices, i can say I am happy with this one.
    Its easy to use. Needs no softwares or complex user manuals.
    Its solid. Looks nice but also does not look more expensive than it is.
    Mine came with the tiniest air bubble on screen. At first i thought it was the film covering it. Its not a big deal. Definitely not worth the hustle of returning the payer. It works just fine.
    Bluetooth function needs patience from user side. It takes a minute to discover other devices but once connection is established, its ok.
    Happy overall.

    Happy custome