Netatmo Smart Outdoor Security Camera, Wi-Fi, Integrated Floodlight, Movement Detection, Night Vision, Without Fees, NOC01-UK (Presence)
Netatmo Smart Outdoor Camera
Receive alerts in real time and take action if an intruder trespasses your property
Watch the video
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Real-time alerts
Immediate trespassing notifications sent to your smartphone.
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Alert zones
With the Alert-Zones feature, receive only useful alerts.
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Integrated floodlight
A built-in smart lighting system for even greater efficiency.
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Remote viewing
Images accessible 24 hours a day from your smartphone.
100% INCLUSIVE
Video storage and all Smart Outdoor Camera features and upgrades are permanently available without subscription.
100% SECURE
Data protection and privacy guaranteed.
100% UPGRADEABLE
Free upgrades and features added regularly.
COMPATIBILITIES
Benefit from Apple HomeKit, Homekit Secure Video, Google Assistant and Amazon Alexa compatibility.
Learn more about Security range products
 Outdoor Camera |  Outdoor Camera with Siren |  Indoor Camera |  Smart Doorbell |  Smart Smoke Detector | |
| Use | Outdoor | Outdoor | Indoor | Outdoor | Indoor |
| Real-time alerts | ✔ | ✔ | ✔ | ✔ | ✔ |
| Livestream | ✔ | ✔ | ✔ | ✔ | ✘ |
| No subscription fees | ✔ | ✔ | ✔ | ✔ | ✔ |
| Voice assistant compatibility | HomeKit, Google Assist., Alexa | HomeKit, Google Assist., Alexa | HomeKit, Google Assist., Alexa | HomeKit, Google Assist., Alexa | HomeKit |
| Detection type | People, animals and cars | People, animals and cars | People, animals, Face recogn. | People | Smoke |
| Integrated floodlight | ✔ | ✔ | ✘ | ✘ | ✘ |
| Siren (built-in or accessory) | X | Built-in | Available as accessory | X | Built-in |
| Face recognition | ✘ | ✘ | ✔ | ✘ | ✘ |
| Installation | Electrical connection | Electrical connection | Mains connection | Electrical connection | Ceiling mounting |
What’s the difference between the Smart Outdoor Camera and the Smart Outdoor Camera with Siren?
The Smart Outdoor Camera with Siren comes with an alarm – a built-in Outdoor Siren, whereas the Smart Outdoor Camera does not. All the other features of the Outdoor Camera with Siren are included.
How does the surveillance work?
The Outdoor Camera is a highly effective security camera. It keeps a close eye on the outside of your home, both during the day and at night thanks to its 15 metres infrared night vision and its 100° field of view.
What is the smart floodlight?
The top of the camera is a 12W low power LED floodlight (equivalent to a 120W halogen floodlight). Depending on your preferences, you can set it so that the floodlight only switches on when the camera detects something in particular.
What are the smart notifications sent by the Smart Outdoor Camera?
Infrared night vision, person detected, Car detected, Animal detected, Movement detected, Camera connected, Camera disconnected, Surveillance suspended, Surveillance resumed
Can I customise the alerts of the Camera?
Yes, in the app’s menu for the Netatmo security Camera, you can choose if you want the Camera to:
Record a Full HD video and send an alert
Only record a Full HD video
Do nothing, and ignore the event
| Weight: | 1 kg |
| Size: | 1 Count (Pack of 1) |
| Dimensions: | 5 x 11 x 20 cm; 1 Kilograms |
| Model: | Presence |
| Part: | Presence |
| Colour: | Black |
| Pack Quantity: | 1 |
| Batteries Required: | No |
| Batteries Included: | No |
| Manufacture: | Netatmo |
| Colour: | Black |
| Quantity: | 1 |
| Size: | 1 Count (Pack of 1) |
I used this product as a deterrent for break ins and also to let me know the movements of other people living in property as in lodgers
Really good app for detection and alert system is excellent. Option to store to SD which can automatically upload to cloud drives etc so no monthly costs which is a bonus. Install was easy if you are good with electrics otherwise definitely get an electrician.
Not the easiest to install on uneven stone walls. Once installed it was easy to set up and the picture day or night is very very clear.
We luckily had a access point near to install position so have a great signal. Now I know why my outdoor lights come on at all hours
during the night. I live on a cat highway. With an occasional fox. Also the light is very bright but can be controlled via the app.
Great camera with high quality video, has proved very useful when delivery men are being planks
GOOD PRODUCT BUT NOT EASY TO ACTIVATE BUT ONCE WORKING, GREAT.
We have two Hive cameras (indoor and outdoor) and they useless compared to this Netatmo camera.
The motion sensitively is spot on and hasn’t given us any false alerts. Having onboard storage is a great idea although the security of the SD card is a slight concern. The LED light is very bright but can be adjusted if required.
The field of view could be slightly better as could the initial video quality. Not having two-way audio is a downside but not a deal breaker.
Works well and with the learning function just gets better. Recommend with Home Kit integration.
Works well and with the learning function just gets better. Recommend with Home Kit integration.
Good to put on shelf but may be useful to also come with/have a clip bracket to fix to a wall
Works well and easy to set up. Phone app is also good – monitoring is free over wi-fi – no subscription charges.
Update: Having added two small rubber washers either side of the supporting bolts and the camera no longer slips down.
Installation was easy enough, the bracket isn’t the best design though, setup was easy. Cannot really fault that side of things. In use, it’s great but six months down the line and I have two niggles that are really annoying.
Niggle the first: the camera slides down everso slowly over time. Before anyone thinks “you’ve not tightened it up properly”, maybe I haven’t, but I’ve used a torque wrench to tighten the bolts to 7Nm which is way above what a bolt of that size should be torqued down to – at least from what I’ve been able to find. It definitely feels like I’m doing it too tight. The slippage is very gradual, over weeks, but it seems to be a feature? Maybe someone can tell me that I’m not being firm enough? The fix would seem to be a better bracket design, notches maybe?
The second gripe is how alert areas are defined. Why only rectangular areas? Surely the software is analysing the image all the time to detect motion. Where I have it installed it is on an angle both horizontally and vertically, and at the front of the house. So the alerting area really needs to be a triangle for proper coverage, otherwise to get full coverage of my drive/house entrance, I need to create a rectangle shape that spills into the street on the upper corner, meaning any alerting triggers whenever anyone, or a dog, walks down the street. Seems like a small thing to address, but it’d mean that anyone installing at any sort of angle would have full flexibility for defining the alerting area. Also, the behaviour when creating the areas is different between the mobile app and the web site – not a problem, just different.
Excellent product thus far, good image quality, motion detection, floodlight is very good. Easy enough to self install, both physically and via the app.
Only criticism is that it’s designed to replace an existing outside light, connected to mains cable and with the cover sitting over the connector and cable wall exit. So if you wish to use it adjacent to an existing light you need to strip the cable out of the casing ( which is very easy and can be reversed) and connect it via a junction box as per my photo.
To be honest, I’m much happier with the connection via a proper weatherproof box than simply sitting underneath the supplied cover( which doesn’t even have a back plate) and with sealant around the outside of the cover as per the manufacturers instructions. I’m not confident how well that would work and wouldn’t be surprised if many of the problems some reviewers have had might be related to non weatherproof connections.
I’ll update this review if it all goes south!
Overall I am delighted with these cameras. Performance is excellent. Recordings are high quality and even at night are clear. The floodlight is very bright – so bright that my son asked me to turn it down which is fine since that capability exists. The recognition between cars, animals and people works very very well. Sure it isn’t perfect but it is accurate enoguht that it can be relied upon. The architecture is really great – by that I mean local storage of videos on the camera itself with the option to upload to Dropbox by type of video. I used a free Dropbox account with over 10GB on it and that is plenty. I shoudl note my wifi coverage outdoors is good and I have no performance or connectivity issues since installation. One camera connects directly to the router and the other via a TP-Link Powerline 300 M Wi-Fi Extender which is inside the hours around 3m form the camera. Both perform equally well. Overall I stronly recommend this camera. I actually consider it cheap and not expensive considering that there is no subscription cost at all.
I have been using these for about 6 months now. The quality is amazing, night vision and video quality in the daylight are equally fantastic. The motion sensor and the AI identifying vehicles, pets and people is very accurate. I love the software and that it takes zoomed in images of the faces too. The cloud storage is completely free, you can use dropbox too or your own ad card. I am also using a Ring doorbell and blink cameras. I have to say the software is the best on this one. I have 2 one for the front one for the back. The other good thing is that a lot of people will not realise this is a CCTV camera.
I have a Netatmo in the house with a Welcome and a Presence. The setup has worked perfectly for a few years. I tried my hardest over two days to connect this additional Presence.
Amazon swapped the item twice. All seemed well setting up each time but the final hurdle was connecting to the internet. I have Plusnet Wi-fi with a BT WholeHome Hub. I was able to change Wi-fi setting to 2.4Ghz as recommended but it wouldn’t work over the two days I tried lasting about 12 hours! I had customer support from Amazon but they were not able to resolve. In the end all units returned.
Very disappointed, not with Amazon but with the failure. I’m very practical, electronics and computing trained.
I now have an ordinary LED floodlight in the rear garden but no security.
Works a treat, however, can’t distinguish between birds, animals, humans or a shadow in the sunshine.
This is a really good light and motion activated video camera in colour with sound. I’ve bought another two. The app is easy to use too!
Perfect clarity and really easy to install and set up.
A fantastic camera it’s amazing what you can do with it I would definitely recommend one of these if you have any problems they are very quick and faster getting back to you I found at the Wi-Fi was very weak in my home but by adding a Wi-Fi extender by plugging it in not far from the unit was able to get it to work at a very high rate definitely worth every penny
It arrived promptly, and was well packaged. It was super super easy to install, and after a lengthy software update (I thought the camera was malfunctioning) it now works flawlessly and has great night vision too.
It sometimes recognises faces incorrectly, but it is learning and it will take time. At least it recognises it is a face and doesn’t alert you to every movement going on in the room like some cameras.
I love the fact that I don’t have to have a subscription service to use this camera and can link it to my Dropbox account and manage the footage from there.
It arrived promptly, and was well packaged. It was super super easy to install, and after a lengthy software update (I thought the camera was malfunctioning) it now works flawlessly and has great night vision too.
It sometimes recognises faces incorrectly, but it is learning and it will take time. At least it recognises it is a face and doesn’t alert you to every movement going on in the room like some cameras.
I love the fact that I don’t have to have a subscription service to use this camera and can link it to my Dropbox account and manage the footage from there.
It is very good camera and well worth the money
What a great product. My brother purchased one of these 8 months ago and recommended it to me. Easy to install to replace an old exterior light. Just ensure you have a good WiFi signal in the location of proposed installation position. No subscription required unlike most systems.
Got this for security for the cars on the drive. It’s been brilliant so far, very clear picture and I love the way it alerts your phone. Much better than very pricey set ups in my opinion.
Very nice quality camera and light. Well packaged with easy to follow instructions. Relatively easy to install, as long as you have some DIY skills, and very simple to set up using the app. I’m using mine via the android app and it works very well. The alerts are prompt, within 5 to 10 seconds of the motion being detected, the IR night vision is very effective as is the motion activated LED light. The picture quality is good and also has the benefit of sound. The app is straightforward and can save files direct to dropbox. I highly recommend this as a subscription free security solution and I’ll be adding to my camera coverage in the future.
Notifications are very precise and was very easy to install where a previous light had been. Netatamo works great with ifttt so imtegrates really well into a smart home set up. Time lapse is a fun gimmick too.
Installation was straightforward with very clear instructions. But a word of warning – read and follow the instructions to avoid disappointment. Don’t cut the cable tie before you’re told to – it’s there for a reason! Also use the supplied protective bag – it looks flimsy but it does the job and stops delicate corners getting damaged during installation.
It’s a bit frustrating that there is no easy way to test the field of view before you actually install the camera as you need a mains supply to get any output from the camera. So consider rigging up a temporary mains feed (live, neutral and earth) to the camera before you drill a hole through your wall just to check it’s in the right place. Be prepared to move the camera if you need to bacause it is important to get it right to avoid unwanted background activity.
The camera automatically records to an internal memory card and sends images to my phone. But it’s obviously much more secure to get the recording onto a remote hard drive so it won’t disappear if the camera is stolen/destroyed – and there are full instructions on how to do this if like me you have a home back-up hard drive (NAS) permanently running. I’m far from a technophile but with a bit of perseverence I’ve managed to get the video feeds to my NAS using FTP. No idea what this means but it works and the videos are there on my hard drive to prove it! Select “settings” on the app and then “cloud strorage”; choose “FTP” and when the app prompts you this is what it needs: – “Hostname” is the IP address of the NAS; “Port” defaults to 21 which worked for me; “User” and “password” are what you use to log on to your NAS; and I set up a directory called Netamo on the NAS and specified that as “Save to”. Note – be careful of capital letters in naming the destination drive as the naming is case sensitive.
So far so good. If it all goes horribly wrong I’ll update this review. But based on my positive experience I’m adding an internal Smart Netamo camera tomorrow. Fingers crossed it’s as good as this external version.
Simple setup, and no need for a subscription. Very happy with this.
These outdoor Cameras are excellent and have a very good quality images. As these can be synced with drop box – I get all the images uploaded so that can save them for a longer period than the the installed card. The flood light feature is excellent and one can even switch up the light via app to see via the camera. The alert zone feature is a very good concept and you can focus into the areas that need to be vigilant about. The smartphone app is for unlimited users and everyone in the home can have full access and be able to see the live images of the outside of home and receive alerts. Requires a good wifi connection throughout the house.
Why is it the best?
1)Only smart camera with NO subscription fees, most smart cameras like Ring or Nest will need a subscription to either store the images or even access your camera
2)It has internal memory (probably an SD card but not replacable) so if your internet connection is down it will still record events locally and synchronise them with the servers at Netatmo once the internet is back up
3)Even if your camera is damaged or stolen the event was synchronised with the servers at Netatmo
4)If that’s not enough for you, you can also set it up to additionally save images on a local NAS (Network Attached Storage) (if you know what a NAS is then you should have no problems setting it up) so even if its destroyed while the internet is down the images are still there
5)If that’s not enough for you, you can also set it up to save images on your Dropbox
But the best are still to come…
6)Why is it smart? It can actually tell appart humans from animals and cars so you can have it alert you accordingly. Too many alerts are a failure point in most securrity systems as you learn to ignore them. If your Presence says “Person Seen” then a person is standing in front of your camera (and not the shadow of a tree moving as with most cameras)
7) Extensive alert settings. Customisable alerts such as, record when there are animals, cars and people but only alert me if people are seen between 1900 and 0700
And…
8)It has a light thats also smart! Unlike a motion sensor light, you can set up the light to turn on only when people are seen, or people and animals or for any motion according to your needs!
Want more?
9)It also records sounds with all recordings (unlike some other brands that only record sound when you respond to an event). So when you see an event at a later stage with two suspicious characters snooping around you can hear if they said “check if there’s an alarm” or “we are at the wrong address”
10) If you need to, with a touch of the download icon you can instantly download on your device a video of a specific event and send it where you want through email or any other app you might have on your phone.
11)There’s also live view (that is 4-5 seconds behind because the signal has to travel through the internet as explained above)
These cameras are amazing. I’ve put 4 up and they all record and work perfectly. Excellent flood light and the app lets you find and review events very easily.
Very good for family security or pet watch and support services excellent. Would be much better if it was more discreet so intruders couldn’t see and possibly disconnec
Set was easy and straight forward. There is however a live view delay which is quite frustrating if you want to see the feed in real time. Face recognition, once set has so far given no errors. Notifications are prompt. On the downside, I have had to position one of the cameras in a position that is not ideal as it picks up faces from the TV with no apparent way of preventing it. Waiting for the integration with Apple Home kit.
Set was easy and straight forward. There is however a live view delay which is quite frustrating if you want to see the feed in real time. Face recognition, once set has so far given no errors. Notifications are prompt. On the downside, I have had to position one of the cameras in a position that is not ideal as it picks up faces from the TV with no apparent way of preventing it. Waiting for the integration with Apple Home kit.
People are amazed when I get video on my Apple Watch from thousands of miles away. Software is easy to use and easy to setup.
It’s a big ugly that’s all
Simple to set up this security camera which has a good definition of video
Needed to improve driveway security, this is perfect. The adjustable alert zones, notification times and ability to distinguish intrusions between people, animals and cars all work well together. I would like to be able to set a louder, more continuous alarm sent to the phone than the standard notification for any detected night-time incursions, but that is a only minor criticism.
Really good picture and best of all you can use drop box to store the videos. App is also easy to use and as a bonus it has flood light so doubles up as 2 in 1
Great product but make sure you have excellent Wi-Fi or you will keep getting disconnected messages
Pretty easy to wire in and fit to the wall. Well made. You need a pretty decent WiFi signal to connect it. I had to add a booster to extend my WiFi network coverage. Once you’ve got good WiFi the setup is quite easy. The image quality is very good. The alerts come through promptly. The light is bright and the whole unit looks good. The iOS App is easy to use and the Dropbox function is brilliant. No ongoing fees or subscriptions. To make it better I would add the ability to vary the time the light stays on after sensing movement, or the brightness for different detections.
Great design, product works as advertised and very seamless / easy to use Phone App. Love the face recognition technology built in. Highly recommend it.
Got this for our lounge as added security.
It’s a pretty little thing, is easy to set up, and has a good coverage.
Worth considering where you are going to put it before you buy it, though.
Windows have to be behind it, and it needs to be near a plug. Also needs to face a door, otherwise it’s avoidable.
Works well, great app, good facial recognition and smart alerts.
Got this for our lounge as added security.
It’s a pretty little thing, is easy to set up, and has a good coverage.
Worth considering where you are going to put it before you buy it, though.
Windows have to be behind it, and it needs to be near a plug. Also needs to face a door, otherwise it’s avoidable.
Works well, great app, good facial recognition and smart alerts.
Got this for our lounge as added security.
It’s a pretty little thing, is easy to set up, and has a good coverage.
Worth considering where you are going to put it before you buy it, though.
Windows have to be behind it, and it needs to be near a plug. Also needs to face a door, otherwise it’s avoidable.
Works well, great app, good facial recognition and smart alerts.
Got this for our lounge as added security.
It’s a pretty little thing, is easy to set up, and has a good coverage.
Worth considering where you are going to put it before you buy it, though.
Windows have to be behind it, and it needs to be near a plug. Also needs to face a door, otherwise it’s avoidable.
Works well, great app, good facial recognition and smart alerts.
She said it wasn’t her, so I got her one of these to keep an eye on her house.
We fitted it to the garage, but had to call in the expertise of an electrician as there was no outdoor light for it to replace.
If you do have an outdoor light, that process looks pretty simple.
The light takes no prisoners, and it will definitely deter someone. If it doesn’t, they’ll be lit up for the HD camera.
The camera is great. Really wide field of view, great quality and crystal clear. No 80s crime watch footage for these victims.
The app is fantastic. You can set alert zones so it only alerts you when things happen in certain parts of its vision.
It can also tell the difference between animals, people and cars, so you can tell it to only alert you when it sees one of these.
You can’t set it to tell you if it sees a dog in a car though. Shame.
Genuinely a fantastic piece of kit, and if you are concerned about your property, this will both deter and record.
Recommend.
Wow! I owed a feeling different security cams before but this beats everything. No subscription needed, security light, infared vision, time lapse, person vs animal vs car detection. Just ordered a 2nd one!
I litterally love it. Can’t find a fault yet and it’s up and running since Sunday now (Wed today).
Having previously wasted a fair few days of my life with the first generation Canary system, I finally decided to try again and bought this with relatively low expectations. But it seemed the best options, the reviews were ok, and it fitted my needs: a camera with low cost storage with motion detection and live viewing, for a bit more control of what is happening in our house when we are out or asleep.
I works really well. In a couple of days it had learnt most of our faces and the privacy settings mean you can set it up so you don’t get lots of video of the family. Very happy. It just sort of works. We have tv screen just in the field of view so sometimes I get a face popping up as ‘just seen at home’ that is a bit unlikely (Gary Lineker?) but not a big deal.
All I need now is some extra add on cameras, ability to connect and speak to people, and Alexa integration.
Having previously wasted a fair few days of my life with the first generation Canary system, I finally decided to try again and bought this with relatively low expectations. But it seemed the best options, the reviews were ok, and it fitted my needs: a camera with low cost storage with motion detection and live viewing, for a bit more control of what is happening in our house when we are out or asleep.
I works really well. In a couple of days it had learnt most of our faces and the privacy settings mean you can set it up so you don’t get lots of video of the family. Very happy. It just sort of works. We have tv screen just in the field of view so sometimes I get a face popping up as ‘just seen at home’ that is a bit unlikely (Gary Lineker?) but not a big deal.
All I need now is some extra add on cameras, ability to connect and speak to people, and Alexa integration.
Initial set-up was easy. It found my Wi-Fi and connected to that automatically, once I’d confirmed the network name. It then also identified I had an Apple Homekit set-up, gave me the code and took me through the steps to join Homekit. So within a few minutes, I could view the camera output through both the Netatmo app and Apple Home app.
The final steps are the tweaks to the motion sensor, alerts and light. I reduced the motion sensor area to exclude the road at the end of my front garden, so it only recorded motion in my front garden and driveway. I switched off the alerts completely in the Netatmo app and just used the motion alert in Homekit. Using Homekit allowed me to only be alerted when nobody was at home. I couldn’t see a way of doing that in the Netatmo app (I didn’t want to be alerted when me or my partner were at the front of the house). I also reduced the brightness of the light. At 100% it’s very bright and, being by the front door, would blind approaching callers. So I found around 30-40% was bright enough.
The video quality is okay. It’s not amazing. I used to have a Hikvision 720p camera and I found that sharper. That was wired though. Saying that, the quality is acceptable and you can see faces clearly. Night vision is, again, okay. Not brilliant, but acceptable. It records video to the supplied SD card. I also set it up to copy the recorded videos to my FTP server. You can also set it to upload them to Dropbox.
Overall, it’s a very good security solution that’s easy to install and has been well thought out.
Terrific for the price. Video quality is really good. Would highly recommend.
So far seems 5o be a very good product a little fiddly to fit but easy to set up and it worked first time.
This does exactly what it says on the box. Value for money in my opinion. You can set an area to alarm if a persons n is seen or car or animal, it can tell the difference. It sends alarms direct to your smartphone and you can view each recorded alarm or a live view, as long as you have a connection to internet. Brillia
Love this I have it to support elderly relative the alarm notification is really usuful
Physical installation is slightly fiddly, the bracket is easy to install but when installing the electrics and balancing the lamp a second pair of hands is helpful. My suggestion is they should put film over the lamp shell to protect it from damage when being installed. Once installed its very easy to get it hooked up to your network and account.
The lamp is bright but not quite as powerful as a dedicated 50w LED (2000lm) or a 300w (3500lm) flood lamp that turn night to day, but bright enough to illuminate a good 10 x 10 m area with reasonable light (perhaps around 1000-1500lm)
Mobile application is really simple to use and alerts can be controlled to only notify you of certain events at certain hours. In terms of connectivity hooking it up to dropbox is painless, also from a network security perspective it VPN out thus you do not need to create holes in your firewalls to use the remote software like some of the cheaper DVR style boxes.
I was a bit disappointed that these unlike the Welcome cameras these don’t do face recognition but the object (animal, person, vehicle) recognition is fantastic and like the Welcome indoor range you can train the system when it sometimes gets it wrong. The object recognition is very reliable on the whole.
Notifications are a bit hit and miss but otherwise does what it is supposed to.
Could be further developed by the inclusion if a speaker so that I can deliver warning messages from my tropical ddckchair.
The product was fairly easy to install and connect to my Home network however I needed to fully reset it twice as it had some problems updating its firmware this caused the product to stop working which the resets sorted out. I didn’t use technical support. Since the problem sorted itself out I have been very happy with the performance of the camera and it meets my needs.
It’s a neat unit, easy to install and very bright. My bug bear with it is that no matter how many times I tell it my cat and foxes aren’t people it still notifies that they are. Very annoying.
I’ve got this because I liked the idea of having a security camera and one I can check on while away but hopefully I’ll never need to use it for that reason. There are other handy uses one of which is most useful for me is having the motion sensing but only for a specific zone so my neighbour doesn’t set it off. The dropbox syncing and the upcoming home kit integration are / will be great too.
Really happy with the Netatmo camera. An electrician fitted ours and it has worked really well since installation. I did need to contact Netatmo support to help with a wifi connectivity issue but once I changed some settings it has been very reliable. The phone app with the camera is excellent and allows you to see old footage and a live feed (and a time lapse of the day).
The only down side is the wifi signal must be very strong to get the a good picture on the camera. I got around this by instilling a wifi range extender.
Have had the camera for a while now, works well especially that it has no subscription fee. Detects animals, cars and people very well and has a long detection range.
1) Disable Smart setup on your hub (log in to your hub to do this).
2) Run the Netatmo app to set up the camera – this can take 45 mins, don’t be put off if it seems nothing is happening (as long as the floodlight is blinking). It will end saying pairing was successful. Then it will say it can’t connect to your network or something.
3) Set up a static IP address for the Presence. You do this on your hub (google it). During this process you will see a list of MAC addresses on your network. You will need to know which one belongs to the camera – I think it starts something like ee:70:ee and the last part is the camera’s serial number (found on the box).
4) On your hub enable port forwarding for the camera (google BT’s guide this) for ports 4500 and 500 (choose UDP)
5) Back on the app, enter the details.
Your hub (router) should show you what the static IP address for the camera is. (E.g. 192.168.1.xxx)
Subnet Mask: 255.255.255.0
Router IP address: 192.168.1.254 (for the Smart Hub. Previous versions of the home hub may be different – look on the back of the router or google it).
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4
Pros
– The timeline is great. You can tell it to either ignore or include each one of: people/animals/cars/other. So you don’t get hundreds of events every day, a massive plus.
– You also can see thumbnails of the key part of the video without having to watch it through, which is brilliant. e.g. if it recorded a clip because it saw an animal it will show one or more cropped thumbnails of the animal.
– Good idea to be wired to directly replace a porch light. Installation is easy if you’re doing this (and I’m not great at DIY)
– Doubles up as porch light
– You can control things like the brightness of the light, the parts of the view to monitor or ignore, what to alert you about, just record or completely ignore
– Free cloud storage (via dropbox) or your own ftp solution
– No ongoing costs
Cons:
– Set-up is a pain for BT customers
– No weekend customer support
– Poor documentation and help articles on the website (hence writing the guide above)
– Expensive (but no ongoing costs, unlike some)
– Unattractive
– A few seconds lag in live view despite good signal and fast broadband (but I think this is true of all streaming cameras)
Powerful camera. Blends well into the surrounding environment. Doesn’t like seeing washing moving up the top of the garden and can often trigger movement because of that. Its definitely worth owning to keep parts of the house more secure. linked to Dropbox it uploads images quickly for a permanent record of what caused the trigger.
Powerful camera. Blends well into the surrounding environment. Doesn’t like seeing washing moving up the top of the garden and can often trigger movement because of that. Its definitely worth owning to keep parts of the house more secure. linked to Dropbox it uploads images quickly for a permanent record of what caused the trigger.
Ai facial recognition is mostly accurate
Requires a decent broadband upload speed
I finally installed the Netatmo Prescence light and sensor looks funky and needs some fiddling with the app to get to work as it should but what a great device does what it says.
I have not tried other units but this does as much as i would expect.
Update I had IT issues which are now resolved, the camera maintains connection and reports in a timely manner.
There is a delay in reporting i imagine is due to your mobile phone coverage.
The only criticism i can level is the mobile notification beep which when you have workmen at the house goes off all the time, being able to change the tone or volume of the notification would be useful.
Camera quality is fabulous as is the sound quality when it records, the light is very bright, it looks modern and not obviously a camera.
All in all i would highly recommend, make sure you can get access to wifi at the point of camera mounting as it connects only with Wifi.
Great system really works even when you thousands of miles away
The cameras do their best to auto detect people, cars, animals, and you can filter out those that you are not interested in, although it doesn’t always work well, to identify this correctly. The quality of the video is excellent, both day and night, and over the internet it provides me the means by which from anywhere in the world, I can see what is going on around my house.
The cameras are not cheap, but then you will not pay a great deal less for significantly inferior products, and as they collaborated with Philip Starck on the design of these, they look great too.
Would definitely buy again, and these have provided us with the perfect solution to record the antics of nosy and threatening neighbours.
Mark
Truly must be the best product I have bought on Amazon. Electrician installed it is great knowing how safe you can feel
Been a fan of Netatmo for some years, having got the complete weather station and thermostat I knew the Presence would be of quality build and reliable. Not disappointed at all Netatmo have done it again, I read others had issues connecting but mine had no issues.
Easy to install and works brilliantly . Upload to FTP and Dropbox at the same time, along with realtime or recorded access directly from the mobile device.
Overall an excellent camera, definitely needs work on the recognition technology. Having seen the Netatmo forums and Twitter accounts, I would also be very nervous buying this if I wasn’t technically minded. Their support seems pretty bad – perhaps a language barrier.
Brilliant purchase. Looks great works well and easy to set up!
Technical support eventually got back to me and updated firmware on device that has definitely helped, although I still have to turn off car detection as unit still picks them up outside of the alert zones at night.
Using the improve detection feature, the unit is now much more reliable and quality of video along with the iPhone app is excellent.
Still a little bit to go but I would now recommend this unit, very easy to use and intuitive.
This unit has not worked properly since I installed it a couple of weeks ago. Despite have set up alert zones, when it is dark the unit picks up movement that is outwith the zones, I have had the dull down all of the features until this fault is resolved. During daylight hours everything works great and I get no false alerts. Other problem I have with the unit is night vision, I have the Presence mounted on my house pointing down my driveway, despite our cars being parked directly under the unit, when it is dark it is not possible to see full length of the cars.
I raised a ticket with Netatmo support and 10 days later they have not got back to me which I am really disappointed about. Will see what they say if they ever get back to me and may change my review at that time.
At the moment I would not recommend the Presence to anyone, there are better units out there at half the price.
Awesome product – does what it says on the tin – only complaint – the time delay is a little long (about 8 seconds) but clear view – works amazingly well on my iPhone.
Excellent product. Easy to install. Looks good and works well. No problems so far after two months.
Great product, excellent camera and nice looking modern light fitting. Value you for money, I would highly recommend, easy to install.
Straight out of the box this was so easy to install, it connected to the existing wiring for my outside light. Easy to connect to my broadband using the easy to use iPhone app. Really easy to set the trigger range. I set my camera to just trigger for people, however it can also spot animals and cars.
The camera records sound as well as video, is excellent for securing the front of the house, and also for knowing when deliveries have been made even hen I am not at home.
I have been looking for a simple security camera for a couple of years, it is quite simply brillia
I bought two cameras and had to get a wifi booster for one of them to increase wifi coverage that was reaching it on and off. One camera worked without a glitch straight away, for the other one it took me a bit of time to get it to work perfectly, i think the lack of wifi connexion and the high amount of videos to be uploaded somehow jammed it. I didn t get any notifications or too late, but once it had caught up with the upload it worked like a charm. I get real time notifications with great accuracy defining cars, people and animals. The close up images on the notification feed are very useful. The uploads to dropbox work great. It could be an improvement to have a time and date stamp on the videos of the time and date of the footage, not of the upload as it is currently the case.The light is nice and bright. It is an amazing system and I am considering getting at least another one.
Pros:
Looks good
Face recognition algorithms are not bad.
No false positives
No cloud subscriptions.
(I wrote small android app to welcome people by name using its notifications. people feel good when my tablet dashboard welcomes friends with name)
Cons:
Drops connection frequently (I ended up with using ethernet cable)
Misses faces
Lag time in notifications.
You lose evidence videos if it is stollen.
Update: Connection drops was because of my router not the camera.
I have got some false positives also ignored some faces.
Pros:
Looks good
Face recognition algorithms are not bad.
No false positives
No cloud subscriptions.
(I wrote small android app to welcome people by name using its notifications. people feel good when my tablet dashboard welcomes friends with name)
Cons:
Drops connection frequently (I ended up with using ethernet cable)
Misses faces
Lag time in notifications.
You lose evidence videos if it is stollen.
Update: Connection drops was because of my router not the camera.
I have got some false positives also ignored some faces.
Very pleased overall best of its type on market very easy to set up and reliable in use.
Bought 2 of these are an very impressed so far. Easy to setup, very few dropouts and accurate motion detection/alerts. Ability to backup to Dropbox with zero added subscription fee makes this product a much more viable long term solution vs nest or Arlo. HomeKit integration would be nice to see in the future.
Good quality images, nice bright led lamps, easy to use.
Amazing piece of kit, much more than just a camera, reacts to sound such as alarm going off and alerts you, which was a bonus for me as my alarm is no longer monitored. More than anything, gives enormous peace of mind that everything is OK at home while you are away.
The first little problem came up during installation. The black box that functions as a base for the camera, although hallow in the back, does not have much free space in it. I installed the camera flash on a wooden pole. And I had to press the wires inside and then the base against the pole. Those wires are a tight fit behind the base if there’s no additional hole in the wall.
Then WiFi setup. After the initial installation, the camera would drop its connection a couple of times in a day. After the first 2-3 days or so, the connection seemed to stabilise. I would have expected this camera to get a better signal, being this big. But its wifi reception is weaker than my iPhone 6. The phone showed 2 bars right near the camera, while the camera showed just one (the dot). Drops in wifi connection does not affect recordings as those are stored on its internal SD card. It’s just annoying if you want to access your camera in that moment.
Storage. This comes with an SD card which is preinstalled. I don’t know if it’s 8 or 16GB and there is no mention of internal storage in the app. From what I saw in the app, the camera saves bits of videos on the card and then from the card they are uploaded to the cloud (and your additional storage, if you have one). If you setup FTP or Dropbox, the videos will be uploaded twice, so if you watch your bandwidth. I set up an FTP storage inside my home, on a Synology NAS.
Light. The light is very bright. I had a 100w lamp that had a similar brightness. But because on Netatmo the light can be used dimmed, I dimmed it at about 80%. Another nice feature to have. Plus these are leds, so should last quite a few good years, and you can’t beet that wattage. If with full brightness it has 12w, probably I have it now on 10w and it lights the whole front of my house at night.
Camera. The camera saves videos in 4 formats: 1080p, 720p, medium and low. I save them 1080p and a day takes around 3GB.
Detection. We’ll here Netatmo shines. It’s so good that you start to get annoying when it gets something wrong. I will post some pictures to see how it detects animals, people, cars. It can spot cars through my fence, it can spot them at night based only on the headlights, it spots my neighbours cars in his yard, when he starts to pull it out. It’s a marvel. It spots people from back, side, front. And again, it spots my neighbour from across the street when he gets out of the house 🙂
Two problems I had with detection:
1. The exhaust from my boiler is on the front on the house. It blows off burnt gases from the boiler. During daytime there’s no problem with this. On some foggy days I got some “Motion detection” alarms. But at night it’s a nightmare. I get tons of person detected from that smoke. You can see how the smoke looks in one of the night pictures of this review.
2. I tried setting the light to come on only for person detection at night. And although it says it detected a car, the light comes on as usual.
Overall I’m very impressed with the camera build quality and the work put in the software. I activated the netatmo learning option, maybe they get this fake detections and make the system better in a few months.
UPDATE. After a couple of snow storms I found the design to have a small flaw. Due to the small edge the camera tends to keep the snow, which builds up until there’s no image. I uploaded an image for this too. They should have made the camera casing flush with the housing to allow liquids to drain properly. Whenever it snowed, the black square where the camera is got filled up with snow which then froze. And it is difficult to clean it. You have to melt it somehow.
Cameras work well and phone app gives good reassurance.
Motion detected was the cat on one occasion but the live video reassured.
Works well with dropbox.
Can recommend the cameras but not the tags.
Tags are badly designed. Difficult to insert batteries without cap coming off and cap comes off spontaneously if door is shut with too much force.
The one close to the WiFi has stopped working.
Cameras work well and phone app gives good reassurance.
Motion detected was the cat on one occasion but the live video reassured.
Works well with dropbox.
Can recommend the cameras but not the tags.
Tags are badly designed. Difficult to insert batteries without cap coming off and cap comes off spontaneously if door is shut with too much force.
The one close to the WiFi has stopped working.