I would give this product five stars if I had actually received the product pictured. It seems sturdy and well-made, although I hope I never have to use it. They seem to have changed the product to have the posts on every step to keep it away from the building. If you buy the re-packaged ones from Amazon, you get the old ones that only have the bars every third step. I’m not happy about this, but I really can’t afford more and was worried about living in my crappy third floor apartment without SOMETHING. So I’m keeping it, but I am not happy.
By the way, the big hooks don’t fit into the bag they send you to keep the product in. And I did manage to get them in if you put them in on a diagonal, but then all the steps won’t fit all the way down in the bag. So you have something sticking out of the top no matter what. I want the hooks to say stay assembled to the ladder, because I am not sure in the panic of a fire or in 10 or 15 years or whenever I might use it that I would remember which direction to put the hooks on. I am therefore disappointed that I can’t put the hooks in the bag assembled to the ladder. They slide into a little loop and there’s nothing to keep them in place.
If you’ve compared the Kidde Fire Escape Ladder and this ISOP ladder and don’t know what to get, get this ISOP ladder. I purchased both in February 2023 for reference – the Kidde from Home Depot and the ISOP from Amazon. The ladders I purchased were all for 3-story, but I’m sure would also apply to 2-story. The pictures are of both Kidde (the red and silver) and ISOP (black and white).
I had read reviews of both and decided to purchase both and return one, and the ISOP ladder is by far the ladder I would want to trust my life to.
STEPS
Kidde – has fairly flimsy feeling steps that feel like they would be hard on the hands if you had to climb down. They have pointy edges that could easily catch things, and feel cheap. Each step did have wall supports. These steps did anything but inspire confidence. I would be hesitant to trust these.
ISOP – The steps feel sturdy and safe. Each step has wall supports (I had read reviews that every third step has them, but my steps all have them), and is made of a hollow metal tube colored yellow. I would happily trust these steps with my life. They don’t have pointy corners and are not likely to get caught on anything.
WEBBING
Kidde – This webbing feels more flimsy. I’m sure it’s strong, but if a few people needed to be on the ladder, I would be very nervous.
ISOP – This webbing feels more solid. It’s thicker than the Kidde webbing.
STURDINESS WHEN CLIMBING DOWN
Kidde – I chose to return this ladder and never tried it. It’s designed to be single use, but it looks like if you really wanted to, you could try it and then pack it up again, but you might get frustrated in the process and it won’t look pretty. You could also try this and then stack the steps and wrap something else around it. The anchor points (the bar things) did not look solid or like they would work for windowsills that are narrow. I would be very nervous using these, even if Kidde says they work for most windows.
ISOP – If you have a fear of heights or aren’t used to being on insecure feeling things, you might be unnerved by any ladder made of webbing, this one included. It’s secure against a solid wall, but it still rocks since the webbing isn’t rigid. This is not a problem unique to this ladder, but is what you will have to deal with when using any rope or wedding ladder. This is definitely the most solid webbing ladder I could ask for. If you’re nervous about something like this, consider the ladders with a little harness and cord you can clip into. If you’re a climber or someone comfortable using things like ropes or ladders, you’ll probably feel fine on this. (I climb, and it felt secure.) I would feel comfortable with multiple people using this ladder.
STORAGE CONTAINER
Kidde – had nothing expect the cardboard box it came in. I didn’t like that.
ISOP – came with a black bag (pictured) which can easily fit the entire ladder in it. The bag’s material is cheap – something sharp could easily rip it, and it’s that type of material where if a single string of thread comes loose, the whole bag will fall apart. I was disappointed in this since the ladder was so expensive, but I’d rather the ladder be nice and the bag be cheap.
CONCLUSION – Go ISOP
Kidde – trash. Don’t buy it. I would not feel safe using it since it felt cheap and flimsy, especially next to the ISOP.
ISOP – I immediately bought two more for each bedroom in our place. This ladder is solid. It’s not too heavy so a kid could easily toss it out, yet it’s very sturdy and confidence inspiring. If we had to leave in a hurry, I will happily trust this ladder with my life and those of my loved ones. Plus you can practice with this one, which I think is important. This ladder is worth every penny and gives me the peace of mind we can escape safely if needed.
I like that it has supports braces to keep from swinging around. . My kid & one of his friend got a apartment On the 3rd Floor. So being the overly worried mom. I got him this. . His roommate was excited about it.
Aus den Bildern entnahm ich, dass bei jeder Sprosse Abstandshalter vorhanden seien. Das ist leider nicht der Fall, nur jede dritte Stufe hat welche. rgerlich und irrefhrendes Bildmaterial.
Auch ein anderer Kunde hat dies bereits bemngelt, was ich zu spt erfahren habe.
Die Leiter war etwas verschmutzt, an manchen Stellen war die gelbe Farbe an den Stufen abgeschabert. Manche Stufen waren auerdem mit zhklebrigen, farblosen Zeug versuckelt. Es hat lnger gedauert, bis ich alles rckstandsfrei entfernt habe. Auch vereinzelt an den Schrauben war dieses Klebrige, keine Ahnung, was das war …
Alles in Allem hat es den Anschein, als ob zumindest dieses Modell, das mir geliefert wurde, schon mal in Gebrauch war und mglicherweise retourniert wurde. Das fand ich nicht so toll, fr diesen Preis erwartete ich ein einwandfreies Produkt. Ich werde die Leiter dennoch behalten.
Ausprobiert habe ich sie noch nicht, sie soll bei Gefahr als Notfallausstieg dienen. Hoffe, dass es nicht dazu kommt, sie benutzen zu mssen.
We bought this for our sons upstairs bedroom, in the event of a house fire. It is so easy to install, and VERY sturdy. We threw it out the window and both my husband and son climbed out of the window. When they were done I just pulled it back up and folded it into the box that we purchased with it. Ill be buying another one for our youngest sons bedroom soon.
My husband and I are both firefighters and practice escape drills with our 6 kids often. We wanted piece of mind about our two boys upstairs being able to get out. Very sturdy but the hooks don’t fit our window quite right. We will install a bolt to hook to below the windows.
I dislike that there was no written instructions. There was a video that was showing an ‘ideal’ situation, not a more difficult circumstance. After searching the website and other critiques, we found it entirely functional.
We started ascending from 3 stories at ground and hand no difficult at all. If you are 50 plus years of age, not very fir, you’d have a challenge. If do are fir, 85 years old(me) no problem. You must respect the seriousness of the height while practicing. Also, my wife found the straps hard on the hands, wear gloves.
I think it’s the best on the market. Sure beats building something yourself…
Lots of similar products that all seem one time use. In not this is made for permanent installment but it’s certainly a higher quality on the durability scale then the others.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
Thankfully I haven’t had to use it but it looks sturdy and well made. One nit is the hooks don’t fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven't had to use it but it looks sturdy and well made. One nit is the hooks don't fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven’t had to use it but it looks sturdy and well made. One nit is the hooks don’t fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven't had to use it but it looks sturdy and well made. One nit is the hooks don't fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven’t had to use it but it looks sturdy and well made. One nit is the hooks don’t fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven't had to use it but it looks sturdy and well made. One nit is the hooks don't fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven’t had to use it but it looks sturdy and well made. One nit is the hooks don’t fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven't had to use it but it looks sturdy and well made. One nit is the hooks don't fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven’t had to use it but it looks sturdy and well made. One nit is the hooks don’t fit in the bag provided. Wonder is they sent the wrong sized bag?
Thankfully I haven't had to use it but it looks sturdy and well made. One nit is the hooks don't fit in the bag provided. Wonder is they sent the wrong sized bag?
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Firstly, this is an excellent product, very well designed and I highly recommend it. However, I was hesitant to order because it’s sold by ‘Everest’s Toys’ (!) and other ISOP ladders are sold by ‘ISOP LLC’. I contacted ISOP and they confirmed it is genuine. Why it’s sold by a different seller I have no idea. Even the ISOP LLC seller account itself also sells jars of sunflower seed butter! Back to the product, the rungs are sturdy, with no sharp edges and the paint quality is excellent. The stabilisers work well – they are chromed on mine rather than the yellow shown in the description, which I think is an improvement. It came with the hooks (see my picture) and the carabiners shown in the description. The hooks don’t quite reach over my very wide window sills, so I’m going to fit couple of wall anchors just inside the window. Total mass is only around 2.5 kg excluding the hooks and will fit easily under a bed or even under a wardrobe.
Firstly, this is an excellent product, very well designed and I highly recommend it. However, I was hesitant to order because it’s sold by ‘Everest’s Toys’ (!) and other ISOP ladders are sold by ‘ISOP LLC’. I contacted ISOP and they confirmed it is genuine. Why it’s sold by a different seller I have no idea. Even the ISOP LLC seller account itself also sells jars of sunflower seed butter! Back to the product, the rungs are sturdy, with no sharp edges and the paint quality is excellent. The stabilisers work well – they are chromed on mine rather than the yellow shown in the description, which I think is an improvement. It came with the hooks (see my picture) and the carabiners shown in the description. The hooks don’t quite reach over my very wide window sills, so I’m going to fit couple of wall anchors just inside the window. Total mass is only around 2.5 kg excluding the hooks and will fit easily under a bed or even under a wardrobe.
Firstly, this is an excellent product, very well designed and I highly recommend it. However, I was hesitant to order because it’s sold by ‘Everest’s Toys’ (!) and other ISOP ladders are sold by ‘ISOP LLC’. I contacted ISOP and they confirmed it is genuine. Why it’s sold by a different seller I have no idea. Even the ISOP LLC seller account itself also sells jars of sunflower seed butter! Back to the product, the rungs are sturdy, with no sharp edges and the paint quality is excellent. The stabilisers work well – they are chromed on mine rather than the yellow shown in the description, which I think is an improvement. It came with the hooks (see my picture) and the carabiners shown in the description. The hooks don’t quite reach over my very wide window sills, so I’m going to fit couple of wall anchors just inside the window. Total mass is only around 2.5 kg excluding the hooks and will fit easily under a bed or even under a wardrobe.
Firstly, this is an excellent product, very well designed and I highly recommend it. However, I was hesitant to order because it’s sold by ‘Everest’s Toys’ (!) and other ISOP ladders are sold by ‘ISOP LLC’. I contacted ISOP and they confirmed it is genuine. Why it’s sold by a different seller I have no idea. Even the ISOP LLC seller account itself also sells jars of sunflower seed butter! Back to the product, the rungs are sturdy, with no sharp edges and the paint quality is excellent. The stabilisers work well – they are chromed on mine rather than the yellow shown in the description, which I think is an improvement. It came with the hooks (see my picture) and the carabiners shown in the description. The hooks don’t quite reach over my very wide window sills, so I’m going to fit couple of wall anchors just inside the window. Total mass is only around 2.5 kg excluding the hooks and will fit easily under a bed or even under a wardrobe.
Firstly, this is an excellent product, very well designed and I highly recommend it. However, I was hesitant to order because it’s sold by ‘Everest’s Toys’ (!) and other ISOP ladders are sold by ‘ISOP LLC’. I contacted ISOP and they confirmed it is genuine. Why it’s sold by a different seller I have no idea. Even the ISOP LLC seller account itself also sells jars of sunflower seed butter! Back to the product, the rungs are sturdy, with no sharp edges and the paint quality is excellent. The stabilisers work well – they are chromed on mine rather than the yellow shown in the description, which I think is an improvement. It came with the hooks (see my picture) and the carabiners shown in the description. The hooks don’t quite reach over my very wide window sills, so I’m going to fit couple of wall anchors just inside the window. Total mass is only around 2.5 kg excluding the hooks and will fit easily under a bed or even under a wardrobe.
Firstly, this is an excellent product, very well designed and I highly recommend it. However, I was hesitant to order because it’s sold by ‘Everest’s Toys’ (!) and other ISOP ladders are sold by ‘ISOP LLC’. I contacted ISOP and they confirmed it is genuine. Why it’s sold by a different seller I have no idea. Even the ISOP LLC seller account itself also sells jars of sunflower seed butter! Back to the product, the rungs are sturdy, with no sharp edges and the paint quality is excellent. The stabilisers work well – they are chromed on mine rather than the yellow shown in the description, which I think is an improvement. It came with the hooks (see my picture) and the carabiners shown in the description. The hooks don’t quite reach over my very wide window sills, so I’m going to fit couple of wall anchors just inside the window. Total mass is only around 2.5 kg excluding the hooks and will fit easily under a bed or even under a wardrobe.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP’s attention, they advised that they had moved swiftly to call the problem to the manufacturer’s attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP’s customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP's attention, they advised that they had moved swiftly to call the problem to the manufacturer's attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP's customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP’s attention, they advised that they had moved swiftly to call the problem to the manufacturer’s attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP’s customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP's attention, they advised that they had moved swiftly to call the problem to the manufacturer's attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP's customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP’s attention, they advised that they had moved swiftly to call the problem to the manufacturer’s attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP’s customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP's attention, they advised that they had moved swiftly to call the problem to the manufacturer's attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP's customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP’s attention, they advised that they had moved swiftly to call the problem to the manufacturer’s attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP’s customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP's attention, they advised that they had moved swiftly to call the problem to the manufacturer's attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP's customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP’s attention, they advised that they had moved swiftly to call the problem to the manufacturer’s attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP’s customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP's attention, they advised that they had moved swiftly to call the problem to the manufacturer's attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP's customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP’s attention, they advised that they had moved swiftly to call the problem to the manufacturer’s attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP’s customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
My ladder arrived with two stabilizers loose in the box and the screws that should have secured them nowhere to be found. After calling the quality control problem to ISOP's attention, they advised that they had moved swiftly to call the problem to the manufacturer's attention, securing a commitment for improved quality control, emphasizing the safety-critical nature of the ladders being manufactured. On a just in case basis, they also secured a commitment for the manufacturer to include spare screws with every ladder sold. While I was initially disappointed with the stabilizer problem, I am now very impressed with ISOP's customer service and overall commitment to safety. An impressive company and one that deserves the trust of its customers going forward.
I installed this ladder on the edge of the steep river bank behind our house to make it easier to get in an out of the river. It feels safe and sturdy. The carabiners attach to a couple screw in ground anchors, and the spacers hold the stops off the river bank.
I installed this ladder on the edge of the steep river bank behind our house to make it easier to get in an out of the river. It feels safe and sturdy. The carabiners attach to a couple screw in ground anchors, and the spacers hold the stops off the river bank.
I installed this ladder on the edge of the steep river bank behind our house to make it easier to get in an out of the river. It feels safe and sturdy. The carabiners attach to a couple screw in ground anchors, and the spacers hold the stops off the river bank.
I installed this ladder on the edge of the steep river bank behind our house to make it easier to get in an out of the river. It feels safe and sturdy. The carabiners attach to a couple screw in ground anchors, and the spacers hold the stops off the river bank.
I installed this ladder on the edge of the steep river bank behind our house to make it easier to get in an out of the river. It feels safe and sturdy. The carabiners attach to a couple screw in ground anchors, and the spacers hold the stops off the river bank.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
I would give this product five stars if I had actually received the product pictured. It seems sturdy and well-made, although I hope I never have to use it. They seem to have changed the product to have the posts on every step to keep it away from the building. If you buy the re-packaged ones from Amazon, you get the old ones that only have the bars every third step. I’m not happy about this, but I really can’t afford more and was worried about living in my crappy third floor apartment without SOMETHING. So I’m keeping it, but I am not happy.
By the way, the big hooks don’t fit into the bag they send you to keep the product in. And I did manage to get them in if you put them in on a diagonal, but then all the steps won’t fit all the way down in the bag. So you have something sticking out of the top no matter what. I want the hooks to say stay assembled to the ladder, because I am not sure in the panic of a fire or in 10 or 15 years or whenever I might use it that I would remember which direction to put the hooks on. I am therefore disappointed that I can’t put the hooks in the bag assembled to the ladder. They slide into a little loop and there’s nothing to keep them in place.
It does seem strong.
I had read reviews of both and decided to purchase both and return one, and the ISOP ladder is by far the ladder I would want to trust my life to.
STEPS
Kidde – has fairly flimsy feeling steps that feel like they would be hard on the hands if you had to climb down. They have pointy edges that could easily catch things, and feel cheap. Each step did have wall supports. These steps did anything but inspire confidence. I would be hesitant to trust these.
ISOP – The steps feel sturdy and safe. Each step has wall supports (I had read reviews that every third step has them, but my steps all have them), and is made of a hollow metal tube colored yellow. I would happily trust these steps with my life. They don’t have pointy corners and are not likely to get caught on anything.
WEBBING
Kidde – This webbing feels more flimsy. I’m sure it’s strong, but if a few people needed to be on the ladder, I would be very nervous.
ISOP – This webbing feels more solid. It’s thicker than the Kidde webbing.
STURDINESS WHEN CLIMBING DOWN
Kidde – I chose to return this ladder and never tried it. It’s designed to be single use, but it looks like if you really wanted to, you could try it and then pack it up again, but you might get frustrated in the process and it won’t look pretty. You could also try this and then stack the steps and wrap something else around it. The anchor points (the bar things) did not look solid or like they would work for windowsills that are narrow. I would be very nervous using these, even if Kidde says they work for most windows.
ISOP – If you have a fear of heights or aren’t used to being on insecure feeling things, you might be unnerved by any ladder made of webbing, this one included. It’s secure against a solid wall, but it still rocks since the webbing isn’t rigid. This is not a problem unique to this ladder, but is what you will have to deal with when using any rope or wedding ladder. This is definitely the most solid webbing ladder I could ask for. If you’re nervous about something like this, consider the ladders with a little harness and cord you can clip into. If you’re a climber or someone comfortable using things like ropes or ladders, you’ll probably feel fine on this. (I climb, and it felt secure.) I would feel comfortable with multiple people using this ladder.
STORAGE CONTAINER
Kidde – had nothing expect the cardboard box it came in. I didn’t like that.
ISOP – came with a black bag (pictured) which can easily fit the entire ladder in it. The bag’s material is cheap – something sharp could easily rip it, and it’s that type of material where if a single string of thread comes loose, the whole bag will fall apart. I was disappointed in this since the ladder was so expensive, but I’d rather the ladder be nice and the bag be cheap.
CONCLUSION – Go ISOP
Kidde – trash. Don’t buy it. I would not feel safe using it since it felt cheap and flimsy, especially next to the ISOP.
ISOP – I immediately bought two more for each bedroom in our place. This ladder is solid. It’s not too heavy so a kid could easily toss it out, yet it’s very sturdy and confidence inspiring. If we had to leave in a hurry, I will happily trust this ladder with my life and those of my loved ones. Plus you can practice with this one, which I think is important. This ladder is worth every penny and gives me the peace of mind we can escape safely if needed.
I like that it has supports braces to keep from swinging around. . My kid & one of his friend got a apartment On the 3rd Floor. So being the overly worried mom. I got him this. . His roommate was excited about it.
Securit en cas d’incendie car je suis au deuxime tage il n’y a aucune sortie de secours l’arrire je l’ai donc attach aprs le balco
Aus den Bildern entnahm ich, dass bei jeder Sprosse Abstandshalter vorhanden seien. Das ist leider nicht der Fall, nur jede dritte Stufe hat welche. rgerlich und irrefhrendes Bildmaterial.
Auch ein anderer Kunde hat dies bereits bemngelt, was ich zu spt erfahren habe.
Die Leiter war etwas verschmutzt, an manchen Stellen war die gelbe Farbe an den Stufen abgeschabert. Manche Stufen waren auerdem mit zhklebrigen, farblosen Zeug versuckelt. Es hat lnger gedauert, bis ich alles rckstandsfrei entfernt habe. Auch vereinzelt an den Schrauben war dieses Klebrige, keine Ahnung, was das war …
Alles in Allem hat es den Anschein, als ob zumindest dieses Modell, das mir geliefert wurde, schon mal in Gebrauch war und mglicherweise retourniert wurde. Das fand ich nicht so toll, fr diesen Preis erwartete ich ein einwandfreies Produkt. Ich werde die Leiter dennoch behalten.
Ausprobiert habe ich sie noch nicht, sie soll bei Gefahr als Notfallausstieg dienen. Hoffe, dass es nicht dazu kommt, sie benutzen zu mssen.
My husband and I are both firefighters and practice escape drills with our 6 kids often. We wanted piece of mind about our two boys upstairs being able to get out. Very sturdy but the hooks don’t fit our window quite right. We will install a bolt to hook to below the windows.
Exactly as described good quality and value for money peace of mind
I dislike that there was no written instructions. There was a video that was showing an ‘ideal’ situation, not a more difficult circumstance. After searching the website and other critiques, we found it entirely functional.
We started ascending from 3 stories at ground and hand no difficult at all. If you are 50 plus years of age, not very fir, you’d have a challenge. If do are fir, 85 years old(me) no problem. You must respect the seriousness of the height while practicing. Also, my wife found the straps hard on the hands, wear gloves.
I think it’s the best on the market. Sure beats building something yourself…
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
I like that this product is not “one time use” I was able to set it up and ensure that it was safe and secure if I ever need to use it (hopefully not). It says it is for 3 stories high but could definitely get it for 4th and maybe possibly 5th floor. The ladder doesn’t need to touch the ground as it does in my case, just to get you close enough to manage potential harm or death in case of an emergency. It comes with a nice storage bag although it could be a little bit bigger. The window bars it comes with I wouldn’t trust, it does not have a welded close loop for the carabeaners to stay in place. Over all though I am very satisfied with this purchase and would recommend if you are living in apartments, condos, or any communal living situation.
Good price and a sturdy significant piece that you can practice with. Has hooks and clasps to use a variety of ways.
Good price and a sturdy significant piece that you can practice with. Has hooks and clasps to use a variety of ways.
Good price and a sturdy significant piece that you can practice with. Has hooks and clasps to use a variety of ways.
Good price and a sturdy significant piece that you can practice with. Has hooks and clasps to use a variety of ways.
Good price and a sturdy significant piece that you can practice with. Has hooks and clasps to use a variety of ways.
Good price and a sturdy significant piece that you can practice with. Has hooks and clasps to use a variety of ways.
Die Leiter ist genau sowie beschrieben, stabil und gute Qualitt.
Die Leiter ist genau sowie beschrieben, stabil und gute Qualitt.
Die Leiter ist genau sowie beschrieben, stabil und gute Qualitt.
Die Leiter ist genau sowie beschrieben, stabil und gute Qualitt.
Die Leiter ist genau sowie beschrieben, stabil und gute Qualitt.
Die Leiter ist genau sowie beschrieben, stabil und gute Qualitt.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
Je devais intervenir sur mon toit et avec un harnais c’tait compliqu donc j’ai opt pour cette chelle qui me permettait d’viter de glisser. La qualit est au rendez-vous et je me suis sentie en scurit. Le crochet pour ce que j’ai fait n’est pas adapt mais j’avais pris un crochet de faitire pour chelle rigide qui a trs bien fait l’affaire.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.
My first impression is good, it is sturdy well made and gives me confidence if I ever have to use it which I sincerely hope not.
It comes with a waterproof bag for me to store on my balcony, neat and tidy ready if necessary.
A good purchase, gives me peace of mind.