SUPRA C500 Pro Key Safe (2nd Generation) – High Security
SUPRA C500 Pro Key Safe (2nd Generation) – High Security Police Preferred Outdoor Key Storage Device
| Weight: | 1.84 kg |
| Dimensions: | 6.3 x 8.1 x 14.9 cm; 1.84 Kilograms |
| Part: | 4M-YYY3-KVIW |
| Colour: | White, Black |
| Batteries Required: | No |
| Batteries Included: | No |
| Manufacture: | KeySafe |
| Dimensions: | 6.3 x 8.1 x 14.9 cm; 1.84 Kilograms |
| Reference: | 4M-YYY3-KVIW |
Quality on the wall! It is very, very secure and is one of only a handful approved by the English Police Forces. Dead easy to fit and equally as easy to set up and use.
What’s not to like?
Great bit of kit and feels really good quality and secure. Odd thing though is that it doesn’t matter in which sequence you key in your selected code it will still unlock so long as you have the correct numbers.
Very heavy and strong, would not like to lose the code.
Weakness might be attachement to wall but in no position to test this. Even if removed would be a hell of a job to get into by which time locks will have been changeg. Seems an excellent product.
Extremely well made as you would expect from a product with such a high price tag. Easy to install and set up. I did pass the comment that “I think we’re going to need a stronger wall” lol, Anyone trying to get into this would likely bring the wall down first. Did come highly recommended and I would agree with this. What price security and peace of mind.
We installed this on my in law’s house. I didn’t realise they had concrete bricks, so didn’t take my SDS. Took me 2 hrs with a hammer drill. I bought this because a friend took an hour to get into his with an angle grinder! The bolts supplied are very good, they are torx which didn’t twist off despite using extreme effort with an impact driver to get them in. Impressed. Worth the expense.
The operating numbers on the appliance are not particularly clear (particularly in the dark when a torch would be required), and the unlocking process took a little time to become familiar with. So might be difficult for a trusted stranger provided with the code to operate in an emergency.
The appliance is used to store house keys in event of lock-out or entry by medical emergency personnel.
Although the safe is physically robust there is a bit of play between front and back when locked – around 3 x the movement on the old lock. I only realised this after fitting and I’m not about to send it back as it would mean yet another 4 holes in the wall. I have no idea if this impairs security but it means the lock rattles & moves as you enter the unlock code.
Talking of the code there aren’t as many different codes as you might think. Numbers can only be used once and you can enter the numbers in any order. This lock has 12 buttons (0-9 plus A & B). I’d be happy to pay more for a lock with a few more buttons.
The peg you hang the keys on is too low. Modern door locks seem to have longer keys, so it can be fiddly to get the keys into a position so they’re not in the way when closing the safe.
(NB There is a stern warning not to use a screwdriver to set the code buttons. On reflection, this is a sensible recognition that anyone who tries to set the buttons while the opening lever is locked would find the plastic tool too flimsy and would probably try using a screwdriver, which would damage the code buttons.)
Drilling the holes in our brick wall proved straightforward with a hammer drill, but it’s clearly important to be accurate in putting the holes in the right place. I used the key box itself as the template for marking the places to drill, but the instructions do include a paper template. Screwing in the masonry bolts took quite a lot of effort, possibly because I hadn’t been as accurate with the drill as I’d hoped. One things is certain, pulling the key box off the wall would take a huge amount of leverage or the arms of a gorilla.
Once in position, hard against the brickwork, the key box looks the part—smart but as strong as a safe. In practice, a burglar could attempt to guess the code as often as he/she wishes, since there is no failsafe mechanism to prevent that. However, the burglar doesn’t know either the code set or the number of digits being used, so it’s never going to be a quick way of breaking in.
My one criticism of the mechanism is that the buttons have to be pressed deep into their recess, when a faint click can be heard. If not fully pressed, they won’t release the lock, so care is needed in attempting to open the box. However, it only takes a moment to press the button that clears the way to a fresh attempt, and one soon learns the knack to pressing the buttons home.
This box is a lot more expensive than many others offered on this site, but it’s a sturdy piece of equipment and I would recommend it for peace of mind.
This is a great solid piece of kit with all you need to fit it (apart from drill , bit and special screwdriver).
Police recommended too and saves giving out lots of keys where you have a building which is used by different people.
If a 56yr old female can fix, anyone ca
Very hefty, solidly but and well finished key safe. Had an issue with fastening it to brick – the recommended drill size is 5mm but on old (London/Accrington) bricks they were too hard and the screws would not go in. Contacted seller who suggested a 5.5mm drill bit and was happy to replace 2 screws that I’d damaged trying to get them into the wall (no screw plugs needed).
The key safe is very solid and heavy much more than other key safes I’ve used. Fitting the key safe was easy. Setting the combination is easy. Entering the combination is much easier than rotary wheel type so is good for people with stiff fingers. Only reservations are that the number of combinations is relatively small but I think it is sufficient. It is a struggle fitting the longest keys which are used on Modern locks . So overall a good secure safe if.
It certainly is a heavyweight piece of kit and my lay impression is the push button combination is more difficult than the rotation type combination which even I could crack based on padlocks with the same operation. There is no preset combination, you decide and set this yourself with a plastic key provided before installing. The odd thing is, the permutations are limited by the way the numbers set can be entered in any order (eg. if you decide on 1-4-9-0, the safe can also be unlocked by entering 4-0-1-9, or any combination of those numbers). Hence only a four star rating from me.
Mounting the safe on a wall is straightforward for a competent diy person with a hammer drill. Four masonry screws are included in the safe (no rawlplugs needed); these screws need to go into masonry, not the mortar in between; a 5mm masonry drill bit is needed but has to be longer than the screws, so maybe an extra purchase for some. For me, it was a case of going through softish London brickwork so luckily I managed jiggling with a standard length drill bit and several goes, lengthening it out of the chuck each time.
There are four screws provided which are tightened with a hex bit. Unfortunately, they’re quite soft and one of the four proved tight enough to rip the hex and couldn’t be tightened up nor removed. Still, three out of four seemed strong enough; it’d be difficult to jemmy it off the wall.
It’s recommended to install it in plain sight of the front of the house yet away from the door so any crook tampering with the safe will be seen and look suspect enough to neighbours and passers by. The manufacturer’s website has a good deal of security info on this and is well worth a read before installing.
It attaches easily to the wall with 4 long masonry bolts. Would be hard to pry off if fitted properly.
Nobody is getting into this quickly or getting it off the wall easily. It would take tools, time and be noisy.
The push button system is much nicer to use than the number wheels designs. Quick, easy and doesn’t need good eyes or bright light.
The weaknesses are as with all push button combination locks: the number of actual combinations is just in the hundreds and they can be decoded if you know what you’re doing and have plenty of time.
So, like all security, you have to consider what the threats are and use it as part of a system.
We have ours at the front door, next to our video doorbell and it’s all well lit. Nobody is going to stand there trying combinations for half an hour. Nobody is going to be having at it with drill and hammer – if they’re that bold then they’d just force the door anyway.
These things aren’t perfect and this is about as good as you will find.
Was worried the instructions would be impossible to understand but it was very clear & easy to install myself with no assistance. The code doesn’t need to be typed in a particular order which is helpful for guests / emergency workers, but probably means it’s easier to guess than others (statistically).
When installed correctly this is a very secure keysafe, the outer cover keeps the box fully waterproof. The key combination is easy to set and the box is also easy to open even in poor light so i am very happy with my purchase.
The only downside is you need the correct tools to fit it to the wall as the supplied bolts are long and go deeply into the brickwork so strong tools are needed to fit it correctly.
Easy to fit. Heavy weight solid construction. Easy to set numbers and to use. Bit expensive
One small doubt. It isn’t the easiest to use. One has to be very positive using the push buttons and the unlocking button unnaturally has to be turned in a clockwise direction. Just make sure those allowed your code have a practice! All in all, a great buy.
We needed for spare key. Looked at the roller number types but apparently these can be accessed more easily according to reviews. This safe is heavily constructed from steel and has screws which go direct into the wall without plugs, making it much more difficult to remove without some serious banging.
Sturdy design. Secure fittings included. Its recomended to use 5 to 7 digit code it doesnt matter if you enter 031298 or 120389. So dont use a long code. I also recommend using silicon sealant on the back as added weather proofing.
Excellent product. Dearer than other products but has an excellent warranty and guarantees
This is a very very sturdy and secure key safe. You will need a masonary drill bit of 5mm to drill holes for the four masonry screws. When I say screws they are almost self taping bolts.(thus making this fixing a hugely strong fixation to the bricks)
A good fitting screwdriver to get a good torque in the screws/bolts is also required. If you fit this as according to the instructions the house insurance will have no issue with the added security. It comes with a police accreditation. (UK)
I have fixed two of these and have one myself. I’m very impressed with them. They are a little bit more pricey than other keysafes but in my opinion very much worth it.
It does require a SDS drill with a masonry bit, so as someone housebound hence requiring the key safe for carer access, it meant I had to employ someone to fit it. I’d say that is a plus, because now we know it isn’t going to easily be pulled off the wall or accessed by burglars. The unit itself is very sturdy and heavy, though surprisingly easy to set up the code. The most complicated part was understanding the instructions, they could do with more images, not everybody can easily understand just written text. The priority for me is to know my keys are safe so that I can feel safe in my home, I feel more assured after reading the independent and police reviews on this key safe. I cannot speak to if it is weatherproof or not, because it’s only been up 1 week, only time will tell this coming Autumn and Winter.
It seems very strong, it was easy to set the code. It’s just a little small inside for a bunch of keys, great for one key to get into a house but too small to hold a bunch.
Keys available but only to people who need access. No need to have extra sets cut.
Great quality and seems very secure. It’s a lot of money but I got sucked into the police approved labels hoping that means something!
Built like a tank and very secure! Serves it’s purpose well!
There’s such a huge variety of codes it’s unpractical to try them all, and they are so solid and if fitted properly will not come off the wall. Having tried everything from internet videos to punching in codes I eventually gave in. I tried to prize it off the wall, wouldn’t work, using a chisel to crack it, no chance. I even started hitting it with a lump hammer. Nothing.
The only way to get it off was a 9 inch angle grinder with a metal cutting disk. It took some time but eventually we were able to cut the front off and then remove the 4 bolts to the wall.
It’s an unreal safe and very secure. I’d recommend one in a heartbeat.
Looked at many different key safes from cheap to expensive. Went for this one as Police recommended. Mid purchase price. So far users have not found this difficult to use.
The screws provided to attach to brick or concrete the heads broke off them
I would use different ones if I was you as they are weak and rubbish
But apart from that all else is good and it’s all set up and ready to use
1. This thing weighs a ton! It is really sturdy. The material looks like some cast metal, not stamped or bent, not plastic. It almost becomes a structural part of werever you mount it.
2. Very good quality mounting bolts supplied. Four Torx T30 bolts that drive in to the brickwork or stonework without using plugs. (You will need a Torx T30 screwdriver or screw bit. Try any decent DIY shop.) Screw them up tight and it ain’t coming off any time soon.
3. Good sized chamber for the keys themselves. Certainly holds more than one and no fiddling with big fingers in a tiny recess.
4. Weather proof cover on top of the opening lid. Again, good solid plastic, not flimsy.
5. Great customer service. I emailed the supplier with a technical question, and got a really prompt, detailed and comprehensive response. First class.
Not so PROs
1. Price. It IS very expensive. But I suspect these are the kinds of purchases you make once. So, do I regret the cost? A little, but it’s diminishing with every day. If I’d bought a 12.99 special I think I’d be worrying more whether I’d bought a strong enough, durable enough key safe.
CONs
1. Button code settings to open the safe. This was not what I expected. You can choose almost any COMBINATION of buttons, but not the SEQUENCE of these buttons. Once you’ve selected the buttons you want to be ‘active’ in your keycode, that’s it. You can press these active buttons in any order and it opens. So if you think you’ve chosen 1234, you’ll find that 4321, 3142, 1324 etc all work just as well. Since a given button can only be set active or inactive, there IS no sequence. To open it you either press all the active buttons ( e.g. 4123=success) or if you hit an inactive button (e.g. 12345) it fails. Understandable, as their are only independent mechanical buttons, but not obvious beforehand.
Unfortunately I think this also limits the number of possible useful combinations. You wouldn’t want to make every button active, since a burglar could simply press all the keys once, just to see if it worked. You wouldn’t want just one button active, since this would also be too easy to test by repeat attempts. The best answer, according to my arithmetic, is in the middle – 6 keys.
Overall, provided you’re aware of this one issue I’ve said is a CON (pro and con, for and against, I don’t mean con as in swindle or scam) go ahead and purchase with confidence.
This key safe is really heavy well made. What I liked no rough plugs required. Strong screws supplied (T30). It would take some really ex stream measure’s to get this off the wall. Brilliant.
The previous one had been installed many years ago but the instructions etc had been lost. Easiest option was a direct replacement. If this one lasts as long I will have no complaints.
Bought this for my elderly mothers house whom myself and her nurses have to visit frequently and we needed a solution to make sure the house was secure but we could still gain access. This new pro version of the C500 is the best solution for us, with it’s police approved accreditation I can trust my mother is safe in her home using this product. Highly recommend!