[2-way Audio / Color Night Vision] SANSCO 3TB Wireless CCTV
[2-way Audio / Color Night Vision] SANSCO 3TB Wireless CCTV Security Camera Systems | 12″ Monitor 8CH NVR, (4) 3MP Outdoor WiFi IP Cameras, Built-in Mic/Speaker/Alarm Siren, Human Detection, Instant Phone Push Alerts
Two-way Talk/Audio
A built-in speaker and microphone allows for 2-way audio functionality. This will add a whole new dimension to your overall security monitoring.
All-in-One | No more TVs
What Things while They Happen
See what your cameras see (or watch their recorded footage) from wherever you are in the world.
with Plenty of Features
Take an Active Stance against Uninvited Guests
Motion-activated warning spotlight that can be set to only activate when a person is detected.
Built-in speaker & mic
See, hear, and speak to visitors from anywhere
Two-way audio lets you hear and talk back – it’s like being home even when you’re not.
Share your your security system with your families or friends on the app to help them stay connected
Human | Face | Vehicles
Allows You to Filter Recorded Video Much Easier
Using the filter or smart search, you will make it much easier to review your motion events.
Plug and Play, Expandable System!
Step 1. Connect the power for your NVR Monitor and cameras. (12V/2A for NVR, 12V/1A for cameras). Then connect your NVR to a monitor/TV via a HDMI or VGA cable (not included).
Step 2. Download the mobile App.
Step 3. Enjoy the full HD live viewing on your mobile phone .
Main Recording Console (NVR) | Specifications |
Max. Resolution Supported | 12in monitor supports up to 2K (5MP) cameras |
HDD Installed | Preinstalled 3TB, supports upgrade up to 8 terabyte. |
Video Output | Monitor or HDTV via VGA/HDMI |
Video Format | H.265 Video Coding |
App Support | iOS and Android applications. No Monthly Fee |
USB Port | (2) USB 2.0 |
WiFi Video Cameras | Specifications |
Image Sensor | 1/3 inch Color CMOS |
Resolution | 3MP = 2304×1296 pixels |
IR LEDs | Three modes: Automatic, Infrared, Full Color |
Night Vision | Up to 20m |
Working Temp. | From -20 to 55 degree Celsius |
Each camera comes with | Some screws and its power supply unit (12V1A) |
Dimensions: | 35.2 x 31.1 x 19.6 cm; 4.08 Kilograms |
Model: | 6128+4*CA01 White+3TB HDD |
Manufacture: | SANSCO |
Dimensions: | 35.2 x 31.1 x 19.6 cm; 4.08 Kilograms |
Origin: | China |
Great Extension cable for CCTV power to camera. Good quality cable and durable.
I used a lot of this type of cable. But this is one of the best quality ones I’ve used.
Highly recommend.
We have been very happy with this camera from Sansco, It really is an excellent camera. Setup was straightforward and simple. The picture quality is fantastic! It has features such as motion detection, Pan/tilt/zoom, Night vision, 2 way talk, spotlights and siren. For the price you cannot go wrong. Excellent quality, Happy and recommended to others.
The ‘SANSCO 5.5mm x 2.1mm DC Power Male to Female 5 meter 12 Volt’ arrived in a resealable bag.
This is a relatively thin cable, and I have used it to extend the connection to an LED light strip, though I could not see any current rating on the cable so must assume it is only suitable for low power applications.
This is a simple cable for extending a 5.5mm x 2.1mm DC Power supply lead. Ideal for use when the supplied lead is not long enough.
The plug and socket are good snug fits so a good connection is achived, and they will not separate too easily.
It is described as a 12 Volt Power Extension Cable for CCTV WiFi Security Cameras. This is correct but it will also work with any 12v or similar low voltage power supply that requires a longer lead as long as the connectors are 5.5mm x 2.1mm.
It comes in minimal packaging which is great.
A well made product.
SANSCO 5.5mm x 2.1mm DC Power Male to Female 5 meter 12 Volt Power Extension Cable.
There’s not a lot you can say about this item as it is what it is, but it’s as described and works!
Itsa 5.5mm x 2.1mm DC Power Male to Female 5 meter 12 Volt Power Extension Cable that fits an array of things from CCTV, PC/TV, power supplies, outdoor solar lights, 12v car accessories, LED strip lights and the list goes on.
It seems well made out of decent quality materials and the connectors feel solid, the wire is 3mm wide which is the norm although many extensions I have are 4mm wide.
There is no mention of Amperage but the cable works perfectly with my CCTV Cameras and LED strip lights require 12v 3A of power.
Overall for 4.99 at the time of reviewing for a 12v 5m extension you really can’t go wrong.
The SANSCO 5.5mm x 2.1mm DC Power Male to Female 5 meter 12 Volt Power Extension Cable, Black arrives in the clear resellable bag.
The cable has a good length of 5 meters, and seems to be the right size gauge wire, the connections were nice and tight and didn’t seem loose, and it will do the job of extending my solar panel perfectly.
At 5 mtr in length this lead is probably longer than you’ll ever need. With 5.5mm connectors at each end (male to female) this extension cable has many uses, not just CCTV applications.
The lead itself has an outer diameter of 3mm which indicates it will carry adequate current at 12v for most small pieces of electronic equipment. The listing claims the conductors are constructed of 7 x 0.25mm premium copper wire coated with a flame retardant material although this was not confirmed as I did not want to destroy the item.
As a durable low power extension lead, this item well made and ultimately suitable for the intended purpose.
This review is for the SANSCO 5.5mm x 2.1mm DC Power Extension Cable, 5m length and generically rated for 5vdc, up to 24vdc … but will mainly serve its life as a 12vdc extension cable for cctv cameras
The 5.5mm is pretty common, while the internal pin at 2.1mm is also pretty common (just check you don’t need the 2.5mm centre pin version)
The cable isn’t of a particularly high grade, but these extensions aren’t really used for their current carrying capacity, but purely to get from the 12v mains adaptor to the … well cctv camera
That said, the plug ends are well finished, with a good finger grip area and cable strain relief moulded in
At the current price of 1-per-metre …. that’s not bad at all
There’s not a lot you can say about a cable like this…
But I’ll try…
It is a 5m power adaptor extension cable.
Suitable for many general applications.
Examples include transmitting power for security cameras, LED strip lights, routers & solar panels.
It could even be used to extend a USB charging cable, with the right connectors.
The connector external diameter is 5.5mm, and the internal diameter is 2.1mm,
which is a fairly common standard size with such power applications.
Connector Adaptors are also available if your pin is a different size (but aren’t included in this set).
I tested the voltage from a 12V power supply, and there was no drop before compared with after the cable.
That means no significant energy will be lost as heat from the cable.
The cables fit ‘flush’, with no inappropriate wobble.
It does everything it should and it does it well.
Review for:
Great camera, easy to set up and monitor from my mobile device. We have various camera around our property and this one doesn’t disappoint. This also has 2 way audio so ideal to communicate to people in the garden or parcel delivery guys at the front door, the camera is clear enough for what we want but it certainly wouldn’t pick up registration plates on cars etc, but what home camera can. My husband said this was a doddle to install like the others. We can recommend this product.
Good all rounder/clear picture night or day/good value
The customer service team have been very helpful in resolving the issue with my order with minimal fuss and quick reply times.
Came exactly as described. You need a seperate 2.5 inch hard drive to go with it – but not a problem. Easy to setup without instructions but they are provided also. We had a faulty camera but the customer service was excellent and dispatched a replacement camera the next day. Would buy from this distributor again should we wish to expand the system.
This is a brilliant home CCTV System. It was incredibly easy to instal and didn’t take long at all!. Purchased a WD Purple Surveillance HDD which I would also recommend.
Sansco offer good quality products at great value. I fitted a bullet camera to cover our entrance and one on my barn. The image is very clear day and night vision. I did purchase a infra red light to help with night vision but it is not needed with these cameras as their built in one works just fine.
The phone app works fine. Easy play back and setting preferences. I have mine on record 24/7. You can choose resolution of image as standard or high definition.
Sansco also have fabulous support. That really impressed me. They ALWAYS get back to you and will help work through any query. Really excellent customer service. There’s also an option to add two more cameras, which I may do at a later date if necessary.
I can whole heartily recommend this. I don’t think you would find anything remotely as great at this price range with outstanding customer service. Absolute 5 stars.
I purchased this CCTV Security camera system few months ago and wanted to wait a bit to leave a review. The system is still working like a charm. The installation and set up is very straightforward. I leave it ON, pretty much all the time. Received excellent customer service from this company. Highly recommend.
After 1 year of using those cameras I had no issues at all. Working as is should and perfect video quality on days/night.
Was getting issue’s with damage to the cars and people leaving dog mess outside in the street, which lead to the purchase of these cameras.
Since the installation been easy to spot offenders, and has been a great deterrent to further incidents
Camera system didn’t come with a hard drive, bought a 1 TB separately which give about 16 days worth of recording which is plenty, simple enough to add the hard drive into the camera system.
Installation was easy, little fiddly with the camera bracket fixing to the wall.
No issue’s using the software to manage the camera’s plenty of options and very easy to watch back videos and download them, the extra software that is available to install on a home PC to watch back videos’ and manage camera is a good tool to use.
i have been using this product for a while and i am very happy with the performance,the night vision is excellent,i am using two cameras at the moment and will be upgrading to another two i am 100% pleased with this product and would highly recommend it to anyone,Tom Rice,Belfas
System was easy to setup, good daylight video and night vision was good for the price.
I have a problem with one of the cameras (out of focus), Sansco Support have offerd to send a new camera.
I will update this review when it arrives.
new camera arrived within 3 days, thanks sansco support.
I have to say that the system is perfect, I only use it at home but does everything it needs to, had a issue to which the technical team sorted right away for me, would definitely recommend and great value for money!
If you’re looking for a low cost CCTV system that records 24/7 and produces excellent picture quality day and night, this is it. It’s easy to set up and operate, and you can backup the recordings to an external USB drive. It comes with two excellent outdoor cameras but can operate with up to 4. It doesn’t come with a hard drive so you have to buy that separately and install it, which is simple enough. An ordinary desktop PC SATA drive does the job. You can get a 1TB drive which is more than adequate for less than 40.
The system itself is brill , ill admit i was a bit worried at first before in installed it but im glad i chose this set now. The picture is clear , the control system is easy to use , and really easy to set up. Well worth i
System was easy to setup, works great. Good camera quality. The best thing about this is the aftercare which I believe to be important. Even on a Sunday UK bank holiday I got a reply! Would recommend 100%
Nice quality piece of kit, the widescreen picture on my T.V screen is very clear, I am only using 2 cameras at the moment although the dvr box will accept 4, black and white night vision is good and full colour in the daytime and you have the choice of recording your images to a hard drive which I had already got or you can buy one from Sansco. You can see all the cameras on screen or just pick the one you want to view using the mouse provided or the control panel on the dvr box. Had a bit of trouble with one of my cables but on contacting Sansco they responded immediately and have forwarded a replacement under the guarantee, everything is working great.
I have really enjoyed using these cameras: I always get clear images, good quality to my phone app (very useful), and it is just overall very good. The night vision is also really crisp. The motion detection is not really a feature I use but i tested it and it gets a thumbs up.
One of my cameras, unfortunately, stopped working after a good few months of usage. However, the customer service was quick and easy to speak with especially over facebook messenger.
Overall I think these cameras are a bargain for the price and really hold up to and even surpass my expectations. Great product!!! 🙂
Decent CCTV system for the money. Easy to install.
I had a problem with the DVR a few nonth after purchase which the seller promptly replaced no hassle.
Would reccomend.
Excellent product for price much better than the old system and quality of image is really good. DVR is cheap and outdated yet it does what it does and records those cameras, also I had problems with screws rounding off when trying to install hard drive but other than that it’s setup easy and is recording perfec
put the cameras up easily and base unit was easy to setup and navigate.
Very good camera system, had a few problems getting it set up, but the technical team were brilliant in guiding me on how to set it up.
An excellent piece of equipment for someone that wants piece of mind with CCTV but doesn’t want to spend over 400 for something that will do a very similar job!
Now bearing in mind that you get what you pay for, in my opinion, this kit is extremely good value for money.
Now don’t get me wrong, the NVR feels very tinny, the QCing isn’t great (labels that should be removed in factory, light surface marks etc) and the software being a bit old fashioned, but I genuinely feel you could still get these issues after spending 200!
These kits do everything you could expect from an expensive kit but only fall short in a very few areas!
If you are looking for an easy to set up CCTV kit that you will have up and running in an hour or two, I highly recommend this.
This is a great system but you do need to add a bigger hard drive to record which cost me another 50.
It works well and the picture quality is good. The Dvr box is a nice small size so easy to hide. It is easy to set up. The quality of the playback is very good and clear even during the night.
Would definitely recommend
Quality of the video is good including at night. However the screws on the camera to adjust the position are very weak mine snapped off, and now cannot adjust.
UPDATE 05/07/18: Seller has responded to my request quickly and has agreed to send a replacement camera. Once received I will update review.
UPDATE 07/07/18: New camera received as advised by seller, extremely quick and excellent customer service
As far as I am concerned this is a perfect starter system, as I can expand it to four cameras at a later date with cameras of my choice. So far it has performed flawlessly capturing movements on my driveway, I have used the mask feature to select the areas I want to use to trigger record, along with the sensitivity controls it manages to ignore my neighbours many cats most of the time. I don’t use the constant record only the trigger, it only uses a fraction of the hard drive space. I am using a TB drive and I think it will easily last for well over a two month without recording over old files (depending on number of visitors) . One final thing as far as I can see the seller has described this item well, unlike some other sellers that grossly exaggerate the specifications of this system. Sun at CCTV_Channels has been very helpful and kind.
Thank you, Sun (no I’m not a sun worshiper it’s the seller’s name)
Works with our existing wifi cameras as well as the 2 hard wired ones.
I have not set up the wired ones yet but I have tested then and there are good.
Technical support via their facebook profile is fantastic, understood my issues on how to connect the wifi cameras and resolved the issue straight away.
I bought a 1tb hd and both the cables were already inaide the box ready to go. No messing around. Great value for money.
This is a really good system and comes at a great price. The picture is sharp and clear during the day and pretty good at night. For the money, this is an excellent buy, and I would recommend it. I only bought the 2 camera version – wish I had splashed out a little more and got the 4 camera set. The only downside was that we did find it tricky to set up. However, that’s when tech-savvy children come in handy, and they got it up and running. Being able to see what the cameras can see from your phone is really useful, and that feature works well.
This product is very good but unfortunately i am unable to fit it as i am disabled and required a fully wireless CCTV system
This CCTV system is good Quality and value, there is quite a lot to learn and get to grips with.
there are lots of features and settings to go through, you will need to read the manual that
you get on CD quite a lot to guide you through the set up.
I was disappointed that at first in the initial description there was no mention of needing an internal
Hard-drive, but after my complaint and bringing that point up with Sansco they did change the
description to make it clear. So the customer service is great, understanding and there for you
should you need any assistance
An brilliant system, easy to install and use. You do need to buy a HDD to record the data though. Again fitting is easy.
A great bit of kit that enables me to look at what’s going on at home from anywhere.
Good cctv system easy to assemble and has great camera views the parts are well packed all in one box. Amazing views after dark too!
Seriously impressed with this. Picture is clear even at night. I used an old hard drive from a PC and it asked to format it then got on with recording. Took me a while to get around the manual and sort out things like backup (best to insert a USB memory stick while the unit is switched off and then it can detect it) and motion detection (it’s under Alarms) but for the price, it’s amazing. Haven’t set up the mobile app yet or connected it to my router as I really just wanted to replace my old unit and cameras.
Easy to setups and install all mounting hardware provided. Doesn’t come with enough power plugs for the cameras or a splitter so it’s worth purchasing a splitter too. Instructions are also lacking had to figure everything out with trial and error.
Item was fine but could do to come with microphones
Really pleased with this product.
Easy to install and to configured didn’t even need to refer to any instructions.
When I received the unit everything seemed in order, I installed my hard drive I purchased with the unit as well as setting up the cameras. The first night I noticed the camera wouldn’t switch over to infrared and this made the camera useless at night so I contacted customer support and we arranged to switch out the camera for a working one however the replacement was the same and I contacted customer support again and they sent me a working one out of kindness. Another negative that really bugs me about the software on the DVR is the motion detection because its a software based detection it detects tiny bugs on the infrared at night time even on the lowest setting causing constant notifications to the mobile app alarms on the dvr, I think this is because it detects pixel changes so a slight change will trigger it which is a shame. Overall though the product works well and is very good quality and hasn’t failed me yet, good customer service and definitely worth the money.
Works straight out of the box, easy to set up. Only down side could not get it to work on laptop.
This whole system is fantastic!!! I couldn’t recommend it any higher!! I don’t normally review products but I was really impressed with this! I love that we can even log in with our phones, and it even works incredible in the dark. We previously had a quite expensive system but it was no where near as good as this one! The seller CCTV_Channels has been great with queries and couldn’t help enough!! Would fully recommend buying this product!! =]
Excellent value well pleased I use one of these already but my sister noticed it and wanted one so two happy chappies
Camera and recording system what can i say two cameras and a hard drive to record it on all for this price
BRILLIANT SECURITY CAMERA SYSTEM AT A FANTASTIC PRICE !
SELLER IS MORE THAN HELPFUL WITH ANY PROBLEMS ALTHOIGH EVERYTHING IS STRAIGHT FORWARD TO SET UP !
THE MEDIA APP WORKS VERY WELL & USEFUL TO HAVE IT ON YOUR PHONE TO CHECK WHATS HAPPENING AROUND YOUR PROPERTY WHEN YOUR OUT & ABOUT !
THE CAMRAS GIVE EXCELLENT HD BLUR FREE QUALLITY !
EVEN THE NIGHT VISION IS IN CLEAR BLUR FREE QUALLITY !
EASY TO SETUP !
ONCE ALL SETUP IT WILL RECORD FLAWLESLY WITHOUT MISSING A MOMENT !
RECORD LOOP SO YOU HAVE THAT PEACE OF MIND THAT IT WILL ALWAYS BE RECORDING 24/7 WHERE YOU CAN PLAYBACK ANY TIME OR DATE !
WOULD RECOMMEND TO ANYONE WITHOUT ANY DOUBT THIS IS A TOP SECURITY CAMERA SYSTEM AT A GREAT PRICE !!!!!!!!!!!!!!
Extremely good buy, easy to set up, most electrical items do not have enough wiring, this has by far ample for anywhere in or out of the house
Great system. The seller is quick to respond. I had issues with the night vision. Camera replaced and all working fine. Bought two more camera. works goods. If you don’t mind running cables, the system works fine. Easy setup. The app is a little buggy. But if you setup DDNS it works fine. For the price and the quality of the picture, well worth it.
I purchased these cameras because I live in a busy street with a lot of cars in it. And after my daughters car was damaged twice with another car I decided I needed cameras to monitor what was going on? So these cameras appear to be excellent quality for the money and very easy to install. Will buy another couple of cameras at a later date.
I stupidly connected the system to the wrong tv resolution then complained the system wasn’t working. I had nothing but full support from the business and they helped me get through my problems. The system is working perfect and I’m fully satisfied with the product and the support great job and great customer support.
all up and running, eventually.
excellent picture quality and remote viewing via phone app.
I was worried that the cables wouldnt be long enough for where i wanted the cameras but boy was i wrong, theres loads left over.
Excellent bit of kit that was easy to install, easy to set up and records a good quality image. Had one issue with one of the camera leads being faulty, but my issue was resolved super quick and smooth by the company. Would definitely recommend to others.
Product arrived as planned and was very well packaged. The goods look to be of very good quality and using the Quick Start Guide I had it all wired up and feeding high quality video through my computer monitor in no time at all. Up to 4 cameras can be accommodated by the DVR although this package shipped with two cameras which is fine. Also as clearly stated in the advert, this version doesn’t ship with a hard disk drive – in my case I am hoping to resurrect a HDD from a now redundant computer and save the cost of a HDD – which is required to save video. All manuals are supplied on a mini cd-rom which makes sense although I will have to print them off before proper installation and linking the kit to my smartphone for remote video monitoring. Only potential concern is the weatherproofing of the connectors from the cameras to the cables externally – will invest in a roll of weatherproof insulation tape I think just to be sure. Received a very nice email from Maggie at Direct Digi Sales to check if everything had arrived in order which is a very nice thing to do. So all in all I am delighted with the product, price and customer service.
Works very well, prompt delivery. No real issues so far. Only that the software set-up is not so straight forward, but with the help of customer support (they were always very prompt in replying by email), managed to set up to meet my requirements. I have 2 external IR cameras attached to it that came with the DVR, and a 3rd internal one which is smaller (easier to hide from burglars), which I bought separately. Motion detection works very well.
Overall very satisfied with the product.
Great system, no issues with my unit out of the box. Great image as well, for the price you can not go wrong with this buy. Also great customer support, very helpful!
A keenly priced CCTV set up. No hard drive included, but at this price that is reasonable. Easy installation and set up. CD included with instructions. Networking in order to view via IPhone or Smartphone is a little more complicated but still a good feature.
We bought this as it clearly states ‘outdoor’ camera. When you check the manual it says ‘do not use outdoors and do not get cameras wet’.
After posting a review on Amazon the company messaged me to resolve the issue. Apparently the cameras are for outdoor use and are waterproof – and that the wrong manual was provided!
After spending a fair amount on the product this is at least good news, bit very annoying re the wrong manual. We will put the cameras back up and cross our fingers!
A surprisingly good piece of kit. Fitting the hard drive was so easy. Buyers be aware the manual arrives on a mini-cd, so if you have auto feed CD/DVD drives..not so good, but seller will email if you request. My initial problem, was obtaining a video output. You need to match the AV, or hdmi output to your screen resolution. The system will default hi res to hdmi. It took me connecting to 3 tv’s till I managed to match an output, which then let me use the on screen set up menus. Having said this, I am impressed with the clarity of images, and the plug and play nature of the cameras. The next step is to gain access via internet…..
picture quality excellent. good value for money. but in the advertisment says recording. but as it does not come with a hard drive it dosent its an extra.
Very good picture day and night just can’t get it to record bit old school and institutions are rubbish need a proper help line numbe
Excellent Product, very reliable in all weather conditions. Easy to use interface reliable playback and setup through the app and the unit. Amazing product could not fault it. UPDATE: i had a problem when my power back failed and it was replaced and sent out the next day, FIRST CLASS CUSTOMER SERVICE.
great system, quality is very very good for the money. I already had a hard drive to fit in, so this saved me money over other systems as well. instructions are very difficult as others have said. but if your a bit tech savvy it doesn’t take much to work out the system menus and how to operate it all. i have already recommended this system to a friend. this was a great buy.
Very good system for the money. Cameras are great at day and night with very good resolution. If you fit the HDD yourself it is very easy (remove DVR cover and connect 2no leads). Instructions that come with the kit are basic, but it is reasonably easy to work things out as you go along. Can also be used with digital IP cameras recording straight to the DVR which is a great feature.
Product looks good and at a great price .However do I need to buy a HDD to enable me to record ?, as I cannot seem to find the instructions
The DVR works really well. The quality is brilliant (day and night) The only problem I have is I cannot setup the mail alert. I contacted the seller and they tested it from there end and works. So the problem is with my internet provider or my router settings. Really happy. Highly recommended
One of the cameras didn’t work contacted seller sent a new one out not over clear in description that you can’t record until you buy and install your own internal hard drive
The system was delivered very promptly and the cameras look very solid and of good quality. It took less than 5 mins to install the hard drive which I had bought separately. Unfortunately I cant comment on the picture quality or DVR setup as I haven’t installed the cameras yet but I have no reason to believe that there will be any problems.
Great product for the price, easy to install and set up the box, got the online features working easily too, camera are of a nice quality with metal housing, only one issue was that my remote didn’t work but i was unable to find the contact seller options, not sure if this is an amazon or weather the seller is just uncontactable
This is a great system. Took me a while to work it out but I am getting there. Lovely clear pictures from both cameras. I don’t want movement detect from all cameras so I have yet to work that out. I think it is a great system but it need more comprehensive instructions. The instructions on the cd do not work for me. But then again I am not tech savvy.
Looks good, easy to set up, very good clear pictures. The only down side is there aren’t any fixing screws supplied and there aren’t any hard drive screws to secure the hard drive into the recorder. Fortunately we already had some.
Excellent for the price cheapest 2x 720hd camera’s with pvr at the moment.
Also good quality equipment, a bit of a quirky DVR but nothing game breaking for me as least.
Very good value for money same equipment with a different badge costs 249.
Retailer is great had a faulty camera go kaput after 2 days, he replaced it the next day.
Very easy set up and I am very impressed. However, one thing I was wondering is does it record sound? Do the cameras have an internal microphone?
Easy to set up. Everything included. Added a 1tb hard drive which took a few minutes to fit. Only issue is the instructions. Bit vague and poorly translated. Havent managed to get the unit to send an email alert yet despite following instructions. Doesnt seem to connect to server.