WD 5 TB My Passport Portable HDD USB 3.0 with software

WD 5 TB My Passport Portable HDD USB 3.0 with software for device management, backup and password protection – Black – Works with PC, Xbox and PS4


My Passport ColorsMy Passport ColorsMy Passport ColorsMy Passport Colors

Slim style.

Make the most of your journey with style that suits you. The new My Passport has been redesigned to feature a convenient, slim form factor and is available in a range of vibrant colors.

Backed up.

Make sure everything you create while on your own life journey – photos, videos, music, and documents – doesn’t get lost. The My Passport drive comes equipped with backup software that can be set to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive.

Locked down.

Make sure everything you create while on your own life journey – photos, videos, music, and documents – doesn’t get lost. The My Passport drive comes equipped with backup software that can be set to run automatically to your schedule. Just pick the time and frequency to back up important files from your system onto your My Passport drive.

Super easy.

My Passport portable storage is ready right out of the box including all necessary cables. And with SuperSpeed USB, you can quickly start backing up everything in your life and keep driving forward.

My Passport ColorsMy Passport Ultra
Technology HDD HDD
Interface USB 3.0/2.0 USB-C/3.0/2.0
Password protection Hardware Encryption Hardware Encryption
PC/Mac Ready WD Backup for PC WD Backup for PC
Shock resistant PC PC
Great for Backup & Storage Backup & Storage

Western Digital, the Western Digital logo, WD, the WD logo, and My Passport are registered marks or marks of Western Digital Corporation or its affiliates in the US and/or other countries. USB-C is a mark of USB Implementers Forum. Mac is a mark of Apple, Inc. All other marks are the property of their respective owners. Product specifications subject to change without notice. Pictures shown may vary from actual products. 2022 Western Digital Corporation or its affiliates. All rights reserved.

Troubleshooting:

Undiscoverable by PC and cannot be repaired via software – Connect to another computer to verify if issue is with local host or product. Additionally product MUST be safely removed or ejected from host as not properly removing product form PC will also create issues such as mentioned below.

For Password protection, must install included software to enable password protection.

drive clicking, this device requires USB power only we would recommend trying the device on another computer, try another cable

Every trip needs a passport. The My Passport hard drive is reliable portable storage that gives you the confidence and freedom to move forward in life. With a sleek new design that fits in the palm of your hand, there’s plenty of room to store, organize and share all your photos, videos, music and documents. Perfectly paired with WD Backup software and password protection, the My Passport drive helps protect the contents of your digital life. The total capacity available on a 5TB drive is 4.6TB. The storage industry as a whole measures capacity in decimals. Windows based computers measure based on the binary, that’s why the drive shows as a smaller capacity



Weight: 209 g
Dimensions: 10.72 x 7.49 x 1.91 cm; 209.79 Grams
Brand: Western Digital
Model: WDBPKJ0050BBK-WESN
Colour: Black
Batteries Included: No
Manufacture: Western Digital
Dimensions: 10.72 x 7.49 x 1.91 cm; 209.79 Grams

22 Responses

  1. India80Fcqcja says:

     United Kingdom

    Unit just needs a usb connection to work, no need for a bulky power adaptor. I would have been happier if it was all red instead of red and black, but that’s minor. Fast and robust, portable, works well for me!

  2. Nicole Raney says:

     United Kingdom

    Bought a couple of these a while ago to be my NAS backup, formatted them as ExFat and they get written to easilly, and can be read on both my PC and MAC.

    Great little drives

  3. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI have been a customer of WD for years now and I absolutely love them. This new gen HDD, however, did not have a carrier bag that came with it which was a bit tricky cos I needed to find one (just extra work really) but other than that the applications it needs for it to be set up for Macs was a bit confusing to use and I think it took me some youtube videos to avoid confusion lol

  4. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our Users1 TB Drive. Western Digital. Storage for backing up Photos. Small compact, would fit in your pocket no problem. Comes with a USB. Small light flashes when uploading / Downloading . Silent operating .

  5. JeanettGirardi says:

     United Kingdom

    I’m very happy with this device. I use it as a backup for my desktop’s hard-drive. Its easy to use straight out the box and quick.

    One word of caution (and why its 4 stars not 5). I’m using this to replace my current back up disk (a 2TB WD ‘My Book’), which is now over 9 years old. The old drive is about 80% full, but I struggled to copy all of this to the new drive, which is also 2TB. All disk drives divide their storage space into fixed size blocks. A file smaller than this block size, occupies 1 block, a larger file occupies two or more. The issue is that each file will occupy at least one block. I happen to have a lot of small files and it appears that the SSD has a bigger block size than the old drive, so I can’t get as many files on the new drive as the old. Its not really an issue – its just forced me to get rid of junk, but it did come as a surprise.

  6. Anonymous says:

     United Kingdom

    Needed an external hardrive and this fits the bill.
    Beware… when setting this up, select to share the product otherwise it will only load to 18%.
    Once installed (about 5 mins), easy to use and works great.

  7. Anonymous says:

     United Kingdom

    This hard drive was a great buy and was bought for my son’s PS4, for extra external memory.

    It is easy to use and format and does exactly what was advertised.

    Quick delivery too.

  8. OmarS59ogkkqh says:

     United Kingdom

    A 5tb storage device will hold a lot of files. I have come to rely on these WD devices particularly for holding images and other information. In fact I’d recommend having more than one and backing up both regularly in order to ensure your information is held safely. Just don’t keep them with or near your computer in case of a disaster.

  9. ConcettIvy says:

     United Kingdom

    Its a WD hard drive. I’ve got a few of these in various sizes and they just work. Plug it in and forget about it. Its quick, small and reliable. Nothing much more to say.

  10. Anonymous says:

     United Kingdom

    was actually setup for PC but easily configurable as Mac Time Machine. I didn’t need any tech support and as its a backup device it dosen’t move so No stars for tech support and portability means not applicable

  11. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersWanted to move away from the slow nature of a NAS drive Time Machine back up for my Mac. The small footprint means it’s not in the way on my desk and it’s much faster. I regretted not having something similar for when my previous iMac fell over and I wasn’t able to restore from a back up that was no more than an hour old.

    The Amazon price for 4tb was cheaper than my company hardware supplier who couldn’t match the price even at 2TB. This was formatted and ready for a Mac but others we have used in my company came with windows formatting and a WD app for security/conversion. After trying to see if there was any value in using it for a MAC, I ended up wiping them and reformatted for our Mac devices. Far simpler – but wasn’t necessary for this 4TB one I bought.

    In the end, it just sits there, doing the regular backups. Being directly attached via USB-C (it comes with a converter to the older standard) it seems very quick to load up when I took a look at the backups.

    Very happy.

  12. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersReview from a non expert here. Difficult to know which to buy if you don’t know anyone who knows about these things. This was my fourth one of these and mostly great. One of them stopped working with the motor going after a few years so I would always have backup copies and probably replace every few years. That being said, I’ve just purchased 2 more

  13. VictoriWarfield says:

     United Kingdom

    I have had this for a few months now and used up about half of it. It does come with its own lead and a converter to USB so no need to buy a separate converter if you are not planning on using its own connection. No problem uploading or retrieving data or pictures. I got this for a good price and I am happy with my purchase. I would buy it again. I have not needed Tech Support so I have not rated the service but the drive is so easy to set up (plug and play) and works so well that Tech Support was not needed.

  14. Michael Allison says:

     United Kingdom

    Golden Review Award: 4 From Our UsersFor real world use I found this gave me transfer speeds of around 25Mb/s
    The usb C cable and adapter are super cheap and bulky connectors, add a decent quality cable onto your order. However these are only free extras so I haven’t deducted any stars

  15. Anonymous says:

     United Kingdom

    Golden Review Award: 26 From Our UsersFirst delivery of this was a dead disk. The device light comes on when connected but no further interaction – all manners of connection failed across multiple desktops and laptops. Nothing audible nor any signs of movement. Got on to product support and they agreed disk is faulty and sent out a replacement.

    The replacement works fine – connects first time. So now I got 5TB in a single disk, hurray. Noted what other reviews said about the connection cable, I will try get a better quality one to try – speed is poorly. Between another USB 3 disk (“X”) via the desktop to this 5TB disk (type C), over the same USB powered hub (100w), the speed maxed at 30MB/s, with a bit of 31. Slightly slower speed, averaging about 22MB/s when copying from same 5TB disk to itself. Maybe 5400rpm answers it.

    This is copying 120GB folders and files.

    I am after the capacity, much less about the speed.

    Further tests, copying from X drive to internal SATA disk on another computer over the same LAN, the speed peaked about 40MB/s, mostly in the region of 32MB/s. Copying back to the same SATA disk peaked at 82MB/s, mostly 45MB/s. The SATA disk is for storage rather than speed, 5400rpm.

    While writing this, I also discovered that using my alternative type c cable (not sure if it is better or worse than the supplied short cable), along with the type c – A adaptor, has been stable, compared to (a) the same cable and adaptor to the usb port on the front panel (motherboard header), and (b) the same cable on to the type c, front panel on mb header. In both cases of (a) and (b), the drive “disappeared” / disconnected when not in use for say 2-3 minutes. I assume that’s because of the quality of the cable and lack of power. Using the powered USB hub solved the problem. But next on shopping list is a good quality type c cable.

    Happy to give 5 star however for many people speed will be important. In longer term with larger capacity, this disk with its speed will quickly rank near bottom. When I start using this for live reading and writing video processing and scratch temp it will struggle to keep up. So, 4 star.

    –Update–
    With a new 100w type c cable :
    — On type c header on motherboard,
    – copying from from the X drive to the 5TB, this peaked at 40MB/s, with a bit of 41,
    – writing back to the 5TB (copying) peaks at just over 13MB/s (didn’t achieve the 22MB/s above)
    — On type C with USB adaptor into the 100w powered USB hub
    – copying X to 5TB: surprisingly, this time it is peaking 20MB/s (second test, same outcome)
    – copying 5TB to itself: also just over 13MB/s

    Rather confused with the lower speed with the new type c cable. Is it doing some load balancing / queueing.

    I then tried copying one file 565GB from same X drive to the 5TB (over 100w hub), peak is 20MB/s. Copying the file to 5TB itself, same as above, just over 13MB/s.

    Not sure what to make of it. A big tanker indeed but not sailing in a rush.

  16. Anonymous says:

     United Kingdom

    Golden Review Award: 44 From Our UsersThe internal drive model is WD50NDZW.

    As for performances please look at attached speed test was done on USB 3.0.
    Unfortunately, large corporations don’t want us to owe our things, they also prevent other by reusing the drives for something else.

    I mean this drive comes with USB interface pcb that prevent you from ripping disk apart and plugin it in directly as SATA.

    Kindly advice do not open it cause afterwards the only way of closing is to use super glue.
    Normally this type of drives comes with the clips but this time its all glued in like those “smartphones”.

    4.0 out of 5 stars Video Rev.

  17. MaryellCoghlan says:

     United Kingdom

    Golden Review Award: 35 From Our UsersI was running out of space on the 4TB I was travelling with & really happy to find a drive with that extra TB – always a good idea to future proof with drives. I’ve been buying WD exclusively for many years now & they’re totally reliable – this one is as cheap as their basic elements drives but comes in a nicer case & as stated, has that extra TB. Don’t rely on them for tech support in the UK though – pretty bad but shouldn’t be needed anyway.

  18. Anonymous says:

     United Kingdom

    Golden Review Award: 98 From Our UsersI want to correct the false information left in many reviews from people that simply don’t understand what they have bought or how to use it. There is nothing wrong with the speed or size of this hard drive, let me explain.

    A common complaint is that they have bought a 5TB drive and only got 4.5TB. That’s how hard drives are made and it has been for decades since they were first designed. Yes, a 5TB drive will only have 4.5TB in the same way a 32GB memory card will only have around 27GB. It isn’t a rip-off or a con, that’s how they’re measured. I’ve seen ludicrous things like people asking Amazon to send them the missing 0.5 TB in the post (?) or complaining that if they bought 6 apples then they wouldn’t expect to only get 5. True, but would you eat ALL of each apple? Even the core? No, there’s nearly always a bit of waste in anything you buy.

    As for the speed, it transfers data at the rate of a steady 121MB per second as you can see from the image I have uploaded. The reason people get lower speeds is that they’ve plugged it into a USB 2.0 port instead of a USB 3.0. Look for a blue USB port, plug it in there and the speed will be fine! If you have a green port then that’s fast too. I’ve had no issues at all with speed at all, despite this drive drawing all of its power from the PC.

    People complain about how slow it is when it’s plugged into USB 3.0 because it has very low speeds when they’re copying lots of files. Again, this is the user not understanding how hard drives work. They will always copy big files faster than lots of small files. Think of it like me tasking you with carrying a big box from one side of the room to another. It may be heavy but it’s just one thing to move. Now imagine me tasking you with carrying 100 tiny boxes from one side of the room to the other, being able to only carry one box at a time. It will take you longer because you have to keep going back and forth – just like a hard drive does!

    There is nothing wrong with this drive at all. It’s fast and so small it fits in a shirt pocket. I didn’t have to do any set-up at all, just plug it in and off I went. There was the usual Windows error message saying the drive had errors but then when you click to repair the drive” it says it doesn’t need repairing because there are no errors! That’s a quirk of Windows 10 that I have with every drive I ever plug it.

    Buy it and enjoy it – it’s great!

    5.0 out of 5 stars Fast and fine - here's the truth!

  19. WillaQuiros says:

     United Kingdom

    Golden Review Award: 53 From Our UsersProbably one of the best ones out there. I purchased a 2TB one. It is slim, lightweight, with an elegant design. On UBS 3 it achieved a a write speed of 100Mb/sec. One of my main reasons for buying this one was the Password security it offers for my personal files. So while there may be other good ones out there such as Toshiba or Seagate, few offer password protection like WD does (and then at such a brilliant price)

    I have two computers. One has Windows 7 the other Windows 10. The Windows 7 computer WOULD NOT download the security et.al. programmes beyond 18% using the WD Discovery provided with this HDD. However it did already have an older version of the security/partition etc. programmes from a few years ago. The new WD Discovery worked fine on Windows 10. I found that the password I installed on the Window 10 computer then worked well with the older already installed Discovery on the Windows 7 computer.

    Essentially what I am saying is that the Security et. al software will only download with Windows 10 using the Discovery Downloader (Orange icon) provided with this product. It will not download on a Windows 7 platform . However once a Password has been installed on the HDD through Windows 10 then this will also work on a Windows 7 computer provided a previous version (Blue icon) of WD Discovery is already installed.

    Of course if you do not use Windows 7 and only deal in Windows 10 then unlike me you should have nothing to worry about. It should work straight out of the box. Finally do not expect miracles from their help desk. Everything I have written above I had to work out for myself. They did not appear to have any idea of the above basics!!!

  20. Anonymous says:

     United Kingdom

    Golden Review Award: 106 From Our UsersThis review is for the My Passport 2 TB standard version (not Ultra) – I just got this drive yesterday, and I’m a bit wary of writing such a positive review so early on, but I know if I don’t do it now then I never will and I’ll forget all the details. I’ll definitely update it if I do start to have any problems with it later though. Be warned – this review might be very long, but there don’t seem to be that many reviews of this particular model so I’d like to cover everything that would have been useful to me in case any of it helps anyone else.

    The reason I went for this particular drive is that I needed a portable drive of at least 2 TB, but wanted it to be as small and light as possible, so while 4 TB would have been nice, those seem quite a bit bigger and heavier and the reviews for them seem worse in terms of both performance and reliability, so decided to stick with 2 TB. All the drives I could find to have plenty of reports of them failing etc in the reviews, but the WD ones *seemed* to have less, and I get the impression that most knowledgeable people on other forums etc with experience of different drives tend to favour WD for reliability over other manufacturers these days. I almost went for the Ultra version, as my new laptop has USB-C and it does seem nicer than the extra-wide MicroUSB 3 connector, but I didn’t particularly want it to be made of metal (it’s just extra weight for me), and my laptop’s USB-C ports are usually taken up by the charger and a hub anyway. Plus lots of reviews say the USB-C cable that comes with it is really bad, and I didn’t like the choice of colours. So when I realised the standard version was 20 cheaper, available in black, and doesn’t seem to have any real drawbacks apart from the wider connector (maybe the performance is slightly worse, but I’m not sure because that’s not really mentioned anywhere) I decided to go for that one instead.

    Amazon’s packaging of it wasn’t great – I saw other reviews saying to order other items at the same time as a hard drive so that they get packed around it in the box, so I did, but unfortunately that didn’t help because the packaging consisted of one small strip of the large air bubble type stuff placed on top of all the items, which left literally half the outer box empty for everything slide around in. Just picking up the box after it was delivered, everything loudly slid over and thudded into the other side of the box. It seems to have survived ok though (and of course it was in its own retail box which I would hope provided some protection). From looking into it I’ve found people saying that hard drives these days can survive huge forces as long as they’re not turned on at the time, so anything that was enough to damage it in transit would have caused visible damage to the casing too (in this case even the cardboard retail box it was in doesn’t have any signs of damage), and that it would be likely to not work properly at all straight away rather than just failing later. So I think it’s fine.

    I currently have two similar-style drives – an older WD My Passport (Essential SE, apparently) 1 TB from sometime around 2010 which has a MicroUSB 2 connector, and a slightly newer Samsung M3 1 TB with MicroUSB 3 (same as this drive), so it’s interesting to see how this compares to those. The first thing I noticed when unboxing it was that it is considerably smaller than either of those (about half the height, despite having double the capacity), and also noticeably lighter. So I am impressed and pleased with that – it looks very sleek, and the casing feels solid, so definitely no complaints about the plastic of the drive itself from me. When plugged in and spinning, it is slightly noisier than my Samsung M3, but still pleasantly quiet (no noticeable seeking noises at all so far, just the constant spin). And this is with a Razer Blade Stealth (late 2019) laptop which is almost completely silent when not doing much, and the drive in front of it at the moment, so I probably wouldn’t be able to hear it at all if I wasn’t in such a quiet environment.

    The cable that came with it seems to be working fine so far, but possibly is of similar bad quality to the USB-C version – it is quite stiff, possibly a bit wobbly when connected in the ports on both ends (although no loss of connection so far even when moving it) and is noticeably thinner than the cable (of the same type) that came with my Samsung M3 drive. So I might still get a better cable at some point, at least if/when this one starts to have any connection issues.

    In terms of performance (which I’m surprised isn’t mentioned at all in the product details/marketing etc, other than I think I saw the USB 3.0 maximum speed of 5Gbit/s mentioned somewhere which is obviously ridiculous as the drive won’t be capable of anywhere near that), I’m getting maximum read/write speeds of 126/116 MB/s in ATTO Disk Benchmark, and sequential read/write speeds of 138/116 MB/s in CrystalDiskMark (just as it came, with NTFS formatting and nothing on it yet). My Samsung M3 (which I remember performance being a point of when I bought it, although I hadn’t been able to make full use of that until recently as my old laptop only had USB 2) seems to be maxing out at about 85 MB/s for both read and write (although with a lot more data on it, if that makes any difference), so I’m pleased with this.

    One issue I have with my old My Passport drive is that it always seems to spin down (to a lower speed if not completely off, I’m not sure) about 20 seconds after it was last accessed, and then takes about 5 seconds to get going when something tries to access it again, which can get very frustrating. I’ve tried increasing/turning off the sleep timer in both WD Drive Utilities and the Windows Power Management “Turn off hard disk after” setting, but neither makes any difference, it seems to have its own fixed internal idle timer for some sort of low-power mode which even WD’s own software can’t change. Thankfully that doesn’t seem to be an issue with this new drive.

    I’ve tried enabling the encryption on this drive to see if it makes any difference to performance – it doesn’t, but as the “encryption” process is so basic (it’s basically just setting a password on the drive in the “WD Security” software, and it seems to take effect immediately), I’m guessing the drive is actually encrypted at the hardware level all the time (as otherwise it would surely take time to encrypt/decrypt the existing data when setting/unsetting the password). So I’d say that’s a drawback as it means even if you don’t use the drive encryption, if the controller fails but not the drive itself, you can’t take out the actual drive and connect it up to something else, but on the other hand you apparently can’t do that with these particular WD drives anyway as the controller board is soldered directly to the drive rather than it using standard SATA connectors or anything. I’m not sure how the password system would work if you connect it to other devices such as phones/tablets etc (on Windows, the drive having a password set causes it to appear as a CD drive with an executable file on it which you run and enter the password into, which then causes the actual hard drive to show up as well), but if I wanted the drive encrypted I don’t think I’d rely on this as a solution anyway as WD’s system apparently has a lot of vulnerabilities.

    I also tried enabling write caching for the drive in Windows (before trying the encryption), but it seemed to make barely any difference at all (write speeds very slightly higher, read speeds possibly actually lower, but probably all within the margin of error anyway) so I’m going to leave that off as it’s not worth the extra risk if the drive gets disconnected by accident (especially if the cable does become dodgy).

    I think that just about covers everything I’ve thought of so far, so I hope someone finds it useful 🙂

    5.0 out of 5 stars Seems very good, so far...

  21. Anonymous says:

     United Kingdom

    Golden Review Award: 55 From Our UsersThe product itself is excellent, but I had substantial issues getting it to work correctly. In my experience (others may find differently) it was not Time Machine Ready out of the box and required a significant amount of research and experimentation to get it to work.

    When first connected it backed up 2 or 3 times, then said ‘back-up failed’. Googling and experimentation ensued. I downloaded the more comprehensive WD Utilities software and used it to ensure the sleep function was not the cause of the failure. It would then back up once after restarting, and the next backup would fail as the first one still said ‘in progress’. Restarting meant it would again back up once, then fail the second time.

    Further Googling found instructions posted by someone allegedly from Apple Support to use Apple’s First Aid function after restarting the computer in Recovery Mode, the object of which was to ensure both drives were in the same state, and fix minor issues in one or other of the drives. The drive was then deleted. I did this twice as it did not work the first time, and the second time I did all the drives on my computer including the WD backup.

    The problem notification changed to something else, I forget the exact wording, but it still failed after the first backup. Then yet more Googling suggested removing all the WD Utilities (which I downloaded separately as part of problem-solving) and WD Discovery (came pre-installed) software. I searched my hard drive and deleted all WD software. Then restarted the laptop and it backed up flawlessly. It has functioned perfectly ever since, backing up as regular as clockwork.

    As I said, it’s working great now, but it took more than two weeks to sort. I contacted Amazon support and they promptly offered to replace it (great service from Amazon), and that was the point at which I got it working.

    All in all it is fine now, but the key issue for me is it says ‘Time Machine ready’ (which is why I bought it) meaning in my book it should be plug and play. In my experience it was not. Still, a happy ending overall.

    EDIT: after a further two months of working flawlessly the problem returned. I returned it and got a refund.

  22. TishaT98uexng says:

     United Kingdom

    Golden Review Award: 175 From Our UsersI bought this drive to perform some backup and recovery work and swap some data between an old and new PC.
    However, upon plugging in the drive to both computers, each came up with an error saying the drive was ‘corrupted’ or the disc ‘could not be located’.
    So, I am currently in the process of formatting the drive, I have gone to the Western Digital website and have found the appropriate programs to reinstall into the device and see if that works and I will edit an update on my progress after said trials.

    It’s a pain to be honest on something that should just be plug and play.
    In addition (as in another review I had read and I can confirm) it was shipped in only an Amazon cardboard sleeve, not the best way to treat a fragile harddrive.

    EDIT:
    The drive was replaced within a couple of days, the new drive was shipped in a bubble wrap envelope and worked immediately, was uncorrupted and had all of the initial files installed as they should be. I ran all drive checks just to be sure which took its time but was worth it to learn the true condition of the drive.
    The drive passed all tests, which I then waited a month before running again to make sure no underlying weaknesses were unveiled, the drive passed all these tests again so I have now taken the liberty of updating my review.
    4-star, it’s good drive, ashame about the first drive I received, I don’t know the chances or receiving a defective drive but I have read other reviews cataloguing similar issues, I’m glad it was replaced without any problems, but it’s a shame I have lost so much of my time dealing with it.

    I hope this edit helps refine your decision to purchase this drive, I hope it gets back to the distributor to better learn how to treat a harddrive and the manufacturer to improve their equipment and testing if it left the factory in this condition.

    Thanks

    4.0 out of 5 stars Unprotected, Corrupted and Cannot Locate Drive (UPDATE EDIT)