Panasonic KX-TGF320 Corded and Cordless Home office
Panasonic KX-TGF320 Corded and Cordless Home office Telephone Kit with Answerphone and Nuisance Call Blocker – Black
| Dimensions: | 18 x 20 x 10 cm; 1.38 Kilograms |
| Model: | KX-TGF320E |
| Batteries Included: | 2 AAA batteries required. |
| Manufacture: | Panasonic |
| Dimensions: | 18 x 20 x 10 cm; 1.38 Kilograms |
| Origin: | Malaysia |
I’ll give it five stars once I’ve figured out how to get the answerphone to work. Yes, I’ve read the instruction manual but so far no joy.
Does what it says on the box , great value. Just what I wanted
Hand set could do with being a bit louder , not as loud as main phone .have it on the loudest we can get.
The time is now 13.18pm.
I reset the clock at 11.00 am yesterday andt he clock now reads 15.22pm-
Needed two phone connection in small office set-up. Does exactly what it says on the tin. Every little helps. Secretary very pleased
This panasonic phone with answerphone is everything that I needed in a landline phone. It also comes with an extra cordless phone which I can carry around the house with me. The many functions it has are numerous and has a user friendly screen that tilts up or down to your requirements. I would highly recommend this phone.
There are plenty of features which make this a great system for home or small business. The devices talk to each other seamlessly and we have had no issues in the two or so years we have had this in service. The system is semi-closed, in the sense that it is it’s own little ecosystem but still allows you to upgrade and add additional handsets (which I have.) There are multiple features within the system such as call blocking, intercom calls (handset to handset) as well as a locator feature which can be handy if you have put the portable phone somewhere and can’t find it. The battery life is great on the portable phone and the charging cradle is easy to use and hassle free.
Installing the device is simple. Install the main, wired handset as you would a regular phone. It requires 1x power source (230v) and one line in connection. The portable device requires power only (230v) and the base needs to be powered at all times. You can add additional handsets – check compatibility first but there are many options. In my case, I purchased KX-TGD624EB for my other shop which is a set of two portable phones (one main, one additional) – I removed the additional handset and added it to this base. I believe you can add more than two additional handsets.
Each handset can be named and will all talk to eachother. You can call individual handsets from another internally, or all together. You can also hand-off a call to a different handset, so you can choose where you’d like to “send” it and it will ring on the other handset.
There is a phonebook memory. It’s fairly small at just over 100 entries but sufficient for most uses. You can categorise entries which makes searching for them easier but a great feature for me is the ability to choose different ringtones for each category so you can easily distinguish the call before it comes through. The range on the portables is great too – at most we can be about 20m from the base and there is no drop in quality or connection. The device in the office is only around 5m from the base but must travel through two walls. There is other inteference from devices but this does not affect the quality.
One frustrating feature on the portable handsets is that if there is a power cut or even if power is momentarily lost from the base (such as moving to a different outlet) then the time must be re-set on the device. This is still the case if the master handset has never lost power. I would have assumed that the battery power in the device would retain this information but apparently not. However, you don’t lose your other data, such as contacts, settings etc.
There are features which we don’t use, such as answer phone, parental controls, call blocking, etc but this is more than suitable for my business use. In the future I do plan on upgrading to a more managed VOiP system but this current system is more than satisfactory.
In summary, the sound quality is good. The calls are loud and clear and the ring is also a good volume (also adjustable.) The devices are fairly easy to use and even for someone not very tech savvy they will take little time to become accustomed to. The range is spectacular and will cover even the largest homes and most small businesses. The system is functional, reliable and the hardware is good quality.
I’m sure the era of landlines is slowly dying in residential uses and I am sure larger businesses will use more advanced systems. However, this is a fantastic product at a great price.
Great phone for a small office. It is almost 100% perfect with one small flaw in that the caller id goes off the display once you answer the call. It weird but I cant find out if you can change that in anyway as if you want to take the number down you have to wait until after and go into the call list. Other than that I cant fault it.
Very easy to set up and use. Handy to have the extra handset which I have in the bedroom. This is useful as I have mobility problems and means I don’t have to rush to the main unit to pick up before the answer phone kicks in! The only gripe I have is the main unit only has one ringtone and can’t be changed. The cordless unit has 40 including Xmas tones!
I bought this for a friend who had a really awfully bad answer phone. He is delighted with it as the big screen shows the number of the caller and the speech quality of incoming calls is very good indeed. The remote handset that comes with it also gives good quality clear speech of callers, plus it works up to 50 metres from the base unit. The built in phone book is easy to use and can be copied from one phone to the other. We have a Panasonic phone ourselves, it is years old and just works, all the time – every day, faultlessly.
I like its features and clear screen, it’s easy to use and set up. It was a bargain at the price it was purchased at.
Not so good, sometimes the volume is quite low, also the cord to the handset very short, and handset is on the small side.
Those aside would recommend it highly.
Very good. Lots of good features, but volume is still too low even on max. volume. Amplify option is meaningless on max. volume. Not suitable for partially deaf people at all, unless it has some sort of hearing loop or hearing aid Bluetooth, which I don’t think it has. Call blocking, answerphone, good display size and announcement of calling phone number or name is excellent and much louder. Would give 4 1/2 Stars if I could!
I bought this for my elderly mum because she has bad health and getting up and down for constant cold callers was not nice to see.
Now she can press one button and bar any future calls from cold callers and any family or friends in her phone book or quick dial are announced by the phone. For example if I ring her it will say ” Alans calling” so she knows without doing anything whos calling, it also shows on the screen. The answer phone kicks in after the 5th ring and then you can hear who is calling and answer if you wish. Finally the extra potable phone that i got with it is great. she can have that besides her at the other end of the room and answer / make speed dial calls without having to get up. It also has a handy belt clip.
Very pleased with it.
Desk unit is quite large, but buttons and display are also larger. Looks smart in an office.
Cordless extension phone is easy to use and seems to work well.
A bit concerned the desk phone still needs mains power. It has a backup battery option, which I have tried and it works fine, but will only last a few hours with the power off.
Sound quality is good and other people say it’s very clear when I speak. The answerphone message playback is clear too. The thing I like most is the large display, the text is big and easy to see. I also like the ‘Do Not Disturb’ feature. The only thing that’s slightly annoying is when you add numbers to the phone book, you have to wait a long time after each letter for the cursor to move along one space…otherwise you’re typing over what you’ve just entered. I have brought this brand before and trust the make.
I’m not using all the funky functionality because I don’t need it – but I had to search online for instructions even on how to adjust the ringing to suit me, so aside from making & taking calls, not the easiest to get started with.
(I’ll probably eventually work out how to use some of those features and maybe start using them – I’m rather glad I don’t need to tho.)
But I really like it for my simple needs, now I’ve sussed the essentials.
As with all wireless phones it seems, I wish the charging stand came with a longer power lead – has to be too close to the power socket for convenient placement.
Also a simple redial on the wireless handset would improve it a lot… but it is possible I’ve missed how to do that, too, as it took me age to stumble upon how to save a number to its phonebook…
I like the looka nd feel of the phone. The base unit is quite heavy which is good. The cable for the handset is a little bit short though for me. On a shiny surface the phone tends to get pulled off the table. Also the electronic voice i am not sure of yet .
I like the freedom cordless handset and the sound quality seems good so far. The main unit is a bit like an office phone so i suspect the mobile will be the main thing used. Good having two handsets each in different rooms. Less running to answer calls.
The cordless handset isn’t the clearest although I suspect that this is as much to do with the architecture of our house as anything else – we live in a converted barn with thick walls. There are various controls you can use to improve the sound quality but these don’t seem to make a great deal of difference. There is also a call blocker which I haven’t had to use so far. There are some features, such as accessing a caller list, which only work if you subscribe to Caller ID and similar services. You set up alarms, etc but our needs are pretty basic – a phone that works in a mobile telephony not-spot and that can record messages when we are out.
Keys and display have large characters – easy for someone with limited acuity.
And it has some unadvertised features such the ability to ring an external number when a message is received, and a variant of the intercom where any sound ‘heard’ on one handset triggers an intercom call to the other.
But it has the surprising restriction of only one ring-tone (and an ‘office sounding warble’ one at that) on the base unit. I don’t want anything exotic – just a bell-sounding traditional ‘ring ring’!
Having said all that and this is nothing to do with the product review, this is probably the last landline telephone I will own. My whole household is now properly conversant with smartphone use and I now very rarely give out my home phone number or put it on online or ‘hard copy’ forms. Should this unit ever fail, I will seriously consider being ‘mobile only’.
Since purchase just over a year ago the battery charger and power adapter/plug have ceased to work. Although I have a separate battery charger for AAA rechargeable batteries, I would like to get hold of a replacement cradle with charger for the cordless phone. Does anyone know where to get one and how much it would cost ?
I bought the phone for use in my home in France as I couldn’t find a phone I wanted here. The phone is plugged into the phone socket on my internet box (an Orange Livebox). The phone works perfectly including calling number identification. I had to change the cable between the phone and the Livebox as French and UK phone sockets aren’t compatable and fit adapters to the mains plugs, other than that no problems.
Great product well worth five stars.
Handset is spot-on Panasonic quality with the features and functions you would expect (with most being in common with the base unit). Voice quality and volume, plus speaker quality and volume, are both excellent although I do get some static when speakerphone is initially activated – it only lasts for a second or so and am not sure whether it’s through the device or the connections although, either way, it’s not really a big issue. Again, ringer is not ideal IMO.
In short, it seems a really good product.
I wanted a corded base station with battery back up so it would work in a power cut but that also had cordless stations that could be linked. This is one of the few on the market with these features. So really good. The set up is straightforward and call blocking very easy when a call rings, after you answer or programme in a blocked number beforehand. Note you need caller display from your phone service provider which can cost around 4 a month but many provide free. You can block when using the cordless station too.
The display and buttons are clear and straightforward especially on the base station.
The negatives knock off one star.
You can not send texts (I could even with my old aging phone). However having mobile contracts now with texts included this is less of an issue.
The base station only has one (not that pleasant) ring tone. Absolutely crazy in this day and age. The cordless station has different tones though.
A real issue is that the base station has a battery saver mode and you would think it cuts to this on a power cut but no if you select battery saver it goes straight to it. This mode means it just works as a simple phone AND to get be out of this mode you have to take the batteries out and you lose all your settings and phone book etc. In the set up instructions it mentions this mode early on and does not explain it very well. So you think that it would be good to even switch manually to battery saver in a power cut. Well I would agree except that you lose everything to get back out of it!
Pros: Clear display; good sound quality; ease of use
Cons: Range from base unit to handset could be better; call blocking facility is of only limited use, since most nuisance calls just display as ‘Out Of Area’ with no actual number that can be blocked.
ADDITIONAL HANDSET: For some strange reason the additional handset TGFA30 is being treated as part of the TGF320E combo for review purposes, even though they are ordered quite separately and supplied by different companies.
I want to comment about delivery of the additional handset from LiGo – it was very poor indeed. The original target date was not good (almost 2 weeks from order) and then they failed to even meet that date! When it did finally arrive, the courier did not bother coming to the door (even though we were in) and left the box outside in the rain, not in my specified safe place.
Build quality and design are nice IMHO, the screen while only B&W is clear and easy to read.
There is a usefull ‘lost handset’ function to ‘ring’ the portable handset if it gets lost down the sofa!.. and there are many more sophisticated functions (call baring, call transfer from base to handset etc. for those needing a more businesslike phone).
You can connect a hands free ‘headphone set’ (not supplied) to the portable handset if needed, and (using an adapter cable – sold by a 3rd party on Amazon – link in one of the other reviews) you could do the same to the base station – connection would go where the normal handset plugs in.
It does not support some of the fancier features – it is NOT Bluetooth (despite what some other reviewers say) and does not connect to USB or Wifi.. but for the price ~65 I think it’s good value and certainly met our needs.
I bought the Panasonic KX-TGF320E to replace my old Binatone Combo 2310 which had started to develop problems with the sound quality of the base unit. The Panasonic phone has some advantages over the Binatone and some detractions. The Panasonic phone base unit has greater weight than the old Binatone which had the problem of moving when you moved the handset cord. The number backlight on the Panasonic is useful as is the number blocking function. The 40 ringer sounds should cater for most tastes. I also like the fact that the base unit can read out the telephone number of the person calling you. Additionally the energy use of the Panasonic like the Binatone does not register on my energy monitor. Where it falls short of the Binatone is in that is does not have quite as crisp sound quality and if mains power is lost it requires batteries to function where as the Binatone didn’t require any to make or receive basic calls. Overall I’m happy with the purchase, it’s a sturdy, smart and well made phone.
For the third call I went to my shed to get my old corded phone, which I dusted off and plugged in, recontacted the call centre and for the third time off I went.
Thankfully my problem was resolved, but only after a total of 5 hours on the phones. Had it not been? Well I’d rather not think. But I then resolved not to be hindered by battery life on my main phone. Found this one, good phone, clear reception, with the bonus of being able to switch calls from one phone to the other while caller on line. So far happy with it.
The base station also a usable phone – why there are so few manufacturers doing this I do not know, it seems the most logical solution. Changes made to the address book on one phone automatically updates on the other, useful. The main telephone display is clear and large text. All the functions work well and are easy enough to navigate without reading instructions. Though some menus are a little clunky one gets used to working round them. The ‘melodic’ ringtones are optional, there is a basic ring option. And the ringer can easily be muted on base phone and cordless independently – hurrah!
Last but not least – having a cordless handset which uses ordinary rechargeable batteries is such a sensible approach! So, when the battery dies one doesn’t need to find a suitable special fit one, and – in an emergency I reckon regular batteries will work too.
There are plenty other positives about the phone, headset options, intercom etc., I am so happy these came on the market. My first answerphone – way back in the days of cassette tapes – was also a Panasonic and it never let me down. Long may this one continue. Well done Panasonic.
I have set it up with my own answer phone message (easy to do) and I now let the machine answer all my calls.
My recorded message really does seem to put a lot of the human generated nuisance calls. I’ve yet to see how the recorded nuisance calls will react to it. If they are not cut off automatically by the caller, then the recorded message will just be saved and I can erase it at my leisure!
It seems to be working, as I’ve had several “callers” hang up, and when checking their numbers (via Google) and establishing they were nuisance callers I just block them.
If I don’t want to speak to a caller I just let the machine take a message anyway.
The base unit phone will remind me I’ve got recorded calls by beeping and flashing a light. Useful when called whilst out.
The sound quality on the answer machine isn’t brilliant, but I can hear it well enough.
It does a lot more things too, but I don’t need all the functions. You can even interrogate the answer machine whilst you are out, if you need to know what calls you have missed. This function can be secured by a PIN number so nobody else can access it.
The mobile handset seems to hold a charge well and I haven’t needed to return it to its charger yet.
I’m pleased with my purchase and would recommend this phone.