Stand Mixer, Vospeed Food Mixer Dough Blender, 6.2L 1500W

Stand Mixer, Vospeed Food Mixer Dough Blender, 6.2L 1500W Electric Cake Mixer with Bowl, Beater, Hook, Whisk, Egg Separator & Silicone Spatula, Dishwasher Safe (Red)






Weight: | 5.96 kg |
Dimensions: | 39.5 x 22.3 x 37.9 cm; 5.96 Kilograms |
Brand: | Vospeed |
Model: | SM1519X |
Colour: | Red |
Dimensions: | 39.5 x 22.3 x 37.9 cm; 5.96 Kilograms |
After returning my second mixer with the same fault and receiving my money back, Vospeed contacted me and seemed very concerned about what had happened and offered me a mixer for free, which I accepted and received. I now have and am happily using the mixer which is performing exactly as I hoped it would when I first purchased it. Looking back at the reviews it’s clear that a bad batch with a common fault had unfortunately found its way onto the market. However the company has, in my case, gone out of their way to rectify the situation so I can only commend them for their actions. OK the mixer hasn’t got the finesse of some of the top of the range models but it’s value for money is amazing and my experience of their customer service rates them second to none.
Thank you Vospeed.
ORIGINAL POSTING.
I really want to like this mixer, some good reviews and a great price, however having already sent one mixer back with exactly the same problem, it dosent seem that I will get the chance to even evaluate its capabilities, I haven’t manage to finish unpacking one yet let alone plug it in. After my experience with the first mixer I could not have been more careful while unpacking this one but just pushing the lever down in order to raise the mixer head to remove the bowl the whole top part sprang up, and looking deeper in the reviews i can see that others have had the same problem. Amazon to their credit were very efficient in dealing with the first one I returned, regarding postage and refund etc and hopefully they will be as accommodating in returning this one. Not too sure if I will go for third time lucky.
I had read the reviews and was a little concerned. All I can say is that I have had no problems with my Victoria sponges all rose and cooked beautifully. The same goes for scones – fruit cakes and everything else. I am very happy with my purchase.
Did what it was supposed to do mix dough but noisy.Sticks to worktop great but the top part moves around a lot when mixing dough on speed 3.Cant see it lasting long as i use it at least twice a week for bread making.