This was bought as a safety precaution of my elderly grandmother, who lives alone.
With this doorbell, the whole family can assess the app and see exactly who is coming to the house or if anyone is there.
We bought this with the Arlo chime that plugs into the wall. They are both great products and I would definitely recommend.

The hardware is good, but instead of allowing you to store the video on your own PC, you end up having to buy a SmartHub as well as the doorbell (doubling the expected price). And then, once I’d connected the SmartHub, I couldn’t get email notifications anymore. Tech support were very helpful, but eventually both they and I just got bored and gave up.

Also, ever since an early firmware update, it no longer allows callers to record a message if I’m unable to answer the phone, which would have been useful if I’m in a bad reception area or roaming and out of data.

It seems like Arlo (or maybe their European partner, Verisure) are just trying to cripple the device as much as they can so people will be forced to take out a contract just to get the features they expected from the outset? Or perhaps I’m just being cynical…

Having said all that, I do like the doorbell – it’s just that I was expecting more functionality without needing to buy a SmartHub or take out a contract.

Really weird this one. After receiving the item, I was waiting for a better bracket than the one received in the box, so I charged up the unit and had it sitting in my living room for a few days. Worked fine, quick connection to live view with no lag, and button press of the doorbell received on all devices within 2-4 seconds. My bracket arrived, I stuck it outside and faced every problem located in the one star reviews. No live connection at all, button press would be activated on my devices 90 seconds later, terrible audio/ visual lag, was a day away from sending this junk back. However, I read a review on this website that said leave it for 24 hours, plus I put a wi-fi booster disk in my hallway. Literally twenty four hours later, I can’t fault this device as it stands. Live view connection takes seconds, button push received on all devices is the same time. Notifications are spot on, and audio visual is really quite good. Definitely think it needs to be as close to the router as possible, and use a wi-fi extension if you can. I’ll monitor it closely over the coming weeks, but at the time of writing this review, gone from wanting to drive over this rubbish, to calling it a very good bit of kit.

It would be useful if it came with a means of adjusting the angle in the vertical plane also as there is a lot of sky in the coverage and it doesn’t quite cover the doorstep. I will look into adding some shims to angle it down a bit. Battery life is nowhere near as suggested so would recommend a power supply

The picture on this is great, but I’ve not yet actually managed to have a conversation with someone as the delay on the feed means they’ve either gone before I can speak to them or I’ve given up before they hear me. It also delays recording and we’ve had to put it forward from the door due to our house layout so the person has usually walked up the drive and past the camera before it kicks in.

Working reasonably well. Disappointingly the chime does not have a function to geofence its activity. I’d ideally like to have the calls active when away from home and the chime active with no calls at home. But this can only be toggled manually via silence mode. But as a chime loud and clear with hood chime options.