Mini Size Monitor

To make life more convenient.

FAQs

Q: Why is the touch function on my monitor not working?

A: This situation can be caused by the following: 1. The monitor’s signal cable is not properly connected. After connecting to the monitor’s HDMI port, connect the supplied USB-C cable to the computer’s USB port so that the touch signal can be transmitted. (Connect the Type C side of the cable to the monitor’s Type C port and the USB side to the computer’s host USB port.) 2. third-party converter is not connected properly or is malfunctioning. Some devices that do not have a USB port may need to be paired with a third-party converter to connect to this monitor. Make sure the converter is properly connected and functioning correctly.

Q: What is the correct way to connect the monitor?

A: Connect the USB-TypeC cable directly to the computer host (USB end to the host, Type-C end to the monitor), the computer host powers the monitor, and the HDMI cable to the HDMI port on the computer host.

Q: Can I connect to a cell phone?

A: No. Cell phones cannot be connected directly to the monitor. If you need to connect to a cell phone, please use a converter.

Q: Can I connect a TV stick?

A: This monitor has an HDMI interface and can be connected to a TV stick or other video player with an HDMI signal port.

If the problem persists, please offer more details of the problem and we will respond as soon as possible. Thank you.