PHNIXGAM Gaming Headset for PS4, PS5, Xbox One Series X/S(No
PHNIXGAM Gaming Headset for PS4, PS5, Xbox One Series X/S(No Adapter), PC, Laptop, 3.5mm Cat Ear Headphones with Retractable and Noise Cancelling Microphone, RGB Backlight and Surround Sound (Pink)
Frequently Asked Questions:
Question 1: The microphone is missing.
Answer 1: The microphone is retractable and retracted in for packing reason. You need to pull the mic out.
Question 2: How to get the RGB light work.
Answer 2: First, please plug the headset USB jack in your device. Then turn on the light switch on line control and the RGB will light up. (The headset USB jack is only used for lighting the RGB backlight.)
Question 3: No sound from the headphones.
Answer 3: Please check whether the volume control is adjusted well.
Question 4: Microphone has no sound.
Answer 4: Check whether the microphone switch is turned on. Then check whether the headset jack is correctly connected.
Question 5: It does not work on my Xbox One.
Answer 5: Please check and make sure the headset 3.5mm jack is well connected. Note: if you are using an older Xbox One model, you need a Microsoft adapter(not included) to attach to your Xbox One controller.