Novaquill 1080P Wireless Security Camera

Choose AES 128-bit encrypted cloud storage to keep your footage secure and accessible anytime (sold separately).

Q & A

1. Network connection issues with the video doorbell?

(1) This device connects exclusively to 2.4GHz Wi-Fi, so select a 2.4GHz network.

(2) Verify that the Wi-Fi name and password are entered correctly.

(3) Place the doorbell within 10 meters (33 feet) of the router.

2. Does the doorbell camera support 5GHz Wi-Fi?

No, it exclusively connects to 2.4GHz. Ensure you have separate 2.4GHz and 5GHz networks, each with unique names, to ensure connectivity.

3. How long does the doorbell camera stay on with a full battery?

The doorbell camera’s battery usually lasts from 4 to 6 weeks on a single charge, although the actual lifespan depends on how much the camera records. Heavier recording use and frequent Live View usage will drain the battery quicker, necessitating more frequent charging.

4. Should I get an SD card for this doorbell camera?

You don’t need an SD card. This doorbell camera saves videos in the cloud storage (sold separately).