What’s the difference between this Bullet-PTZ camera and using two separate cameras?

The two built-in cameras work together more intelligently than separate devices, providing both a full view and a detailed close-up from a single installation. Auto-tracking begins with either camera, then PTZ zooms in and follows the action.

How does Bullet-to-PTZ tracking work?

The fixed bullet camera detects motion and triggers the PTZ to rotate and zoom using AI tracking. If the bullet and PTZ angles differ, tracking handoff may be slower. For a faster response, point the PTZ toward your key area for quicker detection.

Does eufyCam S4 support 24/7 recording?

Yes, connect it to direct power (5V/3A adapter or higher) for 24/7 recording (requires camera version V1.0.5.4+). A microSD card or hard drive is required for storage (when connected to HomeBase 3, requires HomeBase version V3.7.2.8 or later).

Can it work standalone or with other Hombases / HomeKit?

It works as a standalone device (connected directly to your router) or with HomeBase S380 for more features.

HomeBase 2(Homebase S280) , Homebase mini, Homebase Professional, eufy NVR and Apple HomeKit are not currently supported.

What privacy features does eufyCam S4 have?

It supports dynamic privacy zones, keeping designated areas masked during PTZ movement. All footage is stored locally with advanced encryption, ensuring continuous privacy protection and secure data storage.