Dimplex CHT20 Cheriton Freestanding Optiflame Electric Fire




Weight: 5 kg
Dimensions: 19.4 x 63.9 x 68.2 cm; 5 Kilograms
Model: CHT20
Part: CHT20
Colour: Black/Brass
Pack Quantity: 1
Batteries Required: No
Batteries Included: No
Manufacture: Dimplex
Colour: Black/Brass
Quantity: 1

222 Responses

  1. Anonymous says:

     United Kingdom

    Fabulous fire which arrived promptly and really brightens up the room with its realistic flame effect. I am very impressed both with the looks and performance of this fire and have no hesitation in recommending it.

  2. BrendanBourget says:

     United Kingdom

    I love the look of this fire, it certainly makes an attractive wall. The only thing I would change is the highly reflective glass which means the room is reflected in the fireplace and detracts from the overall effect of the flames which are extremely realistic.

  3. Anonymous says:

     United Kingdom

    Ideal for where we want to use it, easy to install, a lovely artificial flame makes the room feel cosy

  4. Anonymous says:

     United Kingdom

    I purchased the fire for friends to replace an earlier model & they’re very pleased with i

  5. Anonymous says:

     United Kingdom 🇬🇧

    This is the third fire I have had all Dimplex they have a real flame look makes the room feel cosy I got a great price from Amazon so it was win wi

  6. Anonymous says:

     United Kingdom

    Great product. Fire affect really realistic and makes room warm. Heat great only put it on occasionally as central heating.

  7. Anonymous says:

     United Kingdom

    Nice fire but remote only swithes on and off ,cannot set one or two heat sources with it.

  8. Anonymous says:

     United Kingdom 🇬🇧

    Extra heat in living room.only hope it lasts longer than previous one which was under a yea

  9. Anonymous says:

     United Kingdom

    Sorry can’t review heat output as only wanted it for the fire light, Which is really good.

  10. peggy090 says:

     United Kingdom

    I built my stone fireplace 45 years ago and was unaware of the standard opening i.e. height. Consequently when I stopped using coal I couldn’t get an inset electric fire to fit the opening. I finally took a chance and bought this freestanding fire from Amazon.I just wish I had done it years ago. It really is the business.It heats the room very quickly if the central heating has just switched on and is a focal point. Top class
    One thing I must mention. My wife thinks the brass effect is too “brassy”. Although I find it fine. Somehow I think my next chore is to find a way to dull the effect.

    Looks great and it works

  11. dgroshek81 says:

     United Kingdom

    I can no longer have an open fire in my cottage and this is just perfect to create a cozy feel. I have central heating so I have only tested the heat output, I use it more for the fire effect. Definitely worth the money I would say.

    Looks like a real fire. I love it.

  12. Anonymous says:

     United Kingdom

    Ordered this fire after reading the reviews and I’d also seen the exact same fire in my local fireplace shop for 100 more, so I decided to order of Amazon and I was not disappointed the fire came quicker than expected and is just perfect, just one thing I read in the previous reviews was to wash the coals first so I did and this does need doing as they are dusty and just like real coal marks your hand. Well done Amazon I can’t praise you enough brilliant produc

  13. Anonymous says:

     United Kingdom 🇬🇧

    beautiful fire real coals , fan not to noisy . gives out a nice heat very easy to install and to use remote control handy too, just make sure you wear gloves to put coals on as it real coal

  14. Anonymous says:

     United Kingdom

    Golden Review Award: 8 From Our UsersThis fire was just what we wanted and was very easy to fit. It was fun placing the coals which came in a separate bag, although those with small children need to be aware they are loose. We particularly liked the downwards facing fan. The remote is only for on/off so everything else needs to be set up first. Very pleased with this purchase!

    Easy to fi

  15. Anonymous says:

     United Kingdom

    Looks good, easy to assemble, slightly larger than I thought. Very light.

  16. Anonymous says:

     United Kingdom 🇬🇧

    I love this fire but had to buy another when the thermastat failed. Fingers crossed for this one

  17. Anonymous says:

     United Kingdom

    When our old gas fire was removed we had a gaping hole – this electric fire fits nicely covering the hole and is ready for action if we need it later in the year too, recommended (we have barely used it to just check it works as it’s now warm weather, so mainly marked for appreance and ease of fitting, here).

  18. Anonymous says:

     United Kingdom

    A lovely fire with great heat output and a realistic flame effect. Looks and feels to be of high quality. Sizing exactly as listed, and delivered in quality packaging that ensured the fire arrived in pristine condition. Only caveats are the remote and the associated red LED on the fire. The remote needs to be directed right at the LED on the fire to make it trigger the fire as intended. The LED is permanently lit as a red blur approx 5cm in diameter when the fire is turned off and this provides an unrealistic effect. I’d like to be able to disable this feature while still allowing the remote to work, however I have not found this possible so far. Apart from this minor issue this is another high quality electric fire from Dimplex that I would certainly recommend.

  19. Anonymous says:

     United Kingdom

    Was disappointed that it’s plastic as the fire I replaced with this one was cast iron. However, it looks great and we use it for the light mostly. It’s noisy when you have the heat on so if I had paid full price for this I’d have sent it back. We got this from the warehouse when they had an extra 20% off so it was a bargain.
    When we first switched it on (just the flame effect) there was a terrible rattle. We looked inside and saw that the spindle which turns to make the flame effect hadn’t been assembled properly so as it was trying to rotate it was hitting everything in the way. We popped the end into the hole where it was obviously supposed to go and it’s as silent as a mouse.

  20. Anonymous says:

     United Kingdom

    I love almost everything about this product, it looks great and it warms my room very quickly. That was even a minimum setting. It is handy having the remote I just wish I could have just a little more control and switch light on without the heat et cetera with remote

  21. Anonymous says:

     United Kingdom

    We would say that we are very happy with this Dimplex Heater although we very rareley use the Heater Settings as we use the Gas Central Heating System for the general house heating requirements.
    We have installed the Cheriton Freestanding Optiflame Electric Fire into the Lounge Fireplace and use the flame effect which is very good and provides a a very friendly warm looking atmosphere

  22. Anonymous says:

     United Kingdom

    This product arrived promptly, and looks good in our fireplace, have not used the heaters very much, just use the glow of the fire which makes you feel warm and cosy, would definitely recommend

  23. Bennyboy says:

     United Kingdom

    Golden Review Award: 9 From Our UsersA visually pleasing fire, the flame effect is very easy on the eye. Arrived today at 2.30pm and was installed and working beautifully within the hour. Very pleased with whole effect and looks far more expensive the it really was, definitely VFM.
    I would also add the delivery service by Hermes was excellent, the item was ordered on the 4th of Feb and delivered on the 6th of Feb two days ahead of the estimated delivery date.

    Beautiful and great VFM

  24. Anonymous says:

     United Kingdom

    As if made to measure we were not to be disappointed by this feature electric fire.
    Size was an issue, so disappointingly we had to return a previous and probably better quality fire, but this fire still fulfills its role as both a central feature and secondary form of efficient heating.
    I would have given it 5 stars, but brass effect is exactly that and we found it was stick on, which we had to re-apply in parts with adhesive. Other than that no problems.

  25. DaciaX48bdwx says:

     United Kingdom

    As if made to measure we were not to be disappointed by this feature electric fire.
    Size was an issue, so disappointingly we had to return a previous and probably better quality fire, but this fire still fulfills its role as both a central feature and secondary form of efficient heating.
    I would have given it 5 stars, but brass effect is exactly that and we found it was stick on, which we had to re-apply in parts with adhesive. Other than that no problems.

  26. Anonymous says:

     United Kingdom 🇬🇧

    good fire the only problem is the use of real coal which attracts small children to play with it and they then require their hands etc cleaned and the fire does not so good without the coal

  27. Anonymous says:

     United Kingdom 🇬🇧

    I do not like the real coal, its very dirty. it sometimes falls off so be careful.
    The dog keeps taking a lump of to eat!
    As said in the info this fire is for occasional use, so do not buy it if you want to use it all the time.

  28. Anonymous says:

     United Kingdom

    Golden Review Award: 7 From Our UsersI bought this 14 months ago to replace an earlier gas fire, but have good CH so it was mainly for cosmetic reasons. I enjoy the realistic flame effect even when heater is not in use. However a week ago my CH boiler failed, and this became my main room heater. (until Monday next when my boiler will be reinstated)
    It has proved invaluable and warms the whole of my quite large sitting room (28′ x 12′) more than adequately. Four stars because the reflective panel behind the flame effect looks naff ( it also reflects my hearthrug and furniture) and just detracts from the otherwise very realistic effect. I guess the panel is what assists the flame effect, and a matt black background wouldn’t work. They need to get the boffins on solving it. Otherwise good product for the price.
    Would recommend.

  29. opalbtidnwgxhpc says:

     United Kingdom

    I love my fire. It took me a while to choose an electric fire suitable for my living room but when I found thus one my search was over. It didn’t disappoint. It’s perfect for my living. I had to do was take it out of the box and place it on the heart; add the coals and then plug the cable into the socket and switch it on. Amazing flame effects and a lot of warm from the two settings. I am very happy. Thank you

  30. Anonymous says:

     United Kingdom

    I didn’t know what to expect but the fire looks really good. The flames are very realistic. It’s also really handing to be able to give the living room a blast of heat without having to put on the whole central heating system.

    Looks really well

  31. Louis Ramirez says:

     United Kingdom

    Wonderful service ordered Wednesday night delivered Friday morning.The fire was very well packed in good sturdy box.Placed straight into our fire surround and it’s looks very smart.A lot of comments have been made about the noise the flame effect makes but this one is silent and much quieter than our old one. The flame effect comes with led lighting and also has a thermostat and remote control.The finish is perfect with no scratches or marks. A great fire at a superb price

    Superb fire

  32. HershelWeldon says:

     United Kingdom

    Golden Review Award: 10 From Our UsersI really like this product. I already have a freestanfing Dimplex heater so i trust the brand. After removal of back boiler and gas fire, the wall in living rool was left woth a hole. This one is great price, with remote so u can on /off from distance, friendly with kids looks awesome in the living room, 2 heat settings.
    Some friends visited praised this as well. Highly recommended.
    Delivered next day so great delivery service as well.

    Beautiful Freestanding fireplace for living room!

  33. Anonymous says:

     United Kingdom

    Easy installation, unpack, place in position, switch on! A convincing flame effect and silky replaceable bulbs. Size covers a standard fire opening.

  34. Anonymous says:

     United Kingdom

    Golden Review Award: 39 From Our UsersBought this for my elderly mother to replace the gas fire which was removed when her back boiler was upgraded to a combi and she missed not having a fireplace. The real coal looks great when glowing. We hoovered up the coal dust and washed the coal before placing it in the grid. The fake flames are realistic and the 2kW fan heater heats the living room nicely before the central heating kicks in. Being a fan heater there is a little noise from the fan but nothing too noticeable and mum can barely hear it. It’s fun watching visitors doing a double-take before realising it’s a fake fire place!
    The remote is simple but makes life very easy for mum to switch the heater on and off. It got her through the recent ‘Beast from the East’ cold weather spell when the condensate pipe from the combi boiler froze and knocked out the central heating for a day.
    I honestly can’t fault it for looks and functionality. Time will tell how long it lasts but I’ll be happy if we get a couple of years out of it given how much use mum gets out of it.

  35. AmbroseHoz says:

     United Kingdom

    Really really pleased with this love it, just right for this time of year and love the fact that it has a temperature control as well, really realistic affect, and the delivery company that was used the chap was really happy and helpful.

  36. Anji Mehta says:

     United Kingdom

    Golden Review Award: 4 From Our UsersAfter reviewing a variety of electric fires, I finally decided on the Dimplex CHT20 due to number of positive review and the fact the product design would suit the kitchen location. It generates a realistic flame and the real coals add to the ambience. (Tip – I washed the real coals before placing on the fire). One slight critique would be the faint noise from the fan when the heater is on but honestly its like white noise and not too noticeable unless you stick your ear to the heater comes with a remote that switches the flame effect on & off only. On & Off and heat setting buttons easily accessible at the front of unit. Highly recommended. Additionally Bonus – my mother loves i

    Electric fire with realistic flame effect - toasty

  37. Anonymous says:

     United Kingdom

    Quality fire, purchased for an elderly relative living in a flat and gives off a good amount of heat even on a 1 bar setting.
    Nice touch with the coal surround supplement.
    The fire also has a remote control which is great for the elderly as they can switch on from their armchair etc.

  38. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our UsersI bought this as a replacement for an old combined electric bar / convector heater. It’s smart and stylish with a very good flame effect which becomes the focal point of the room and with the bonus of being able to be used independently from the heat source. The use of real coal is an added if potentially messy bonus! Yes, it’s a fan heater and so there is a little noise but it’s not overly obtrusive and, as in my case, only likely to be used for short periods to take the chill of the room, you don’t really notice it and it’s a price worth paying.

  39. Anonymous says:

     United Kingdom

    I absolutely love my new fire, the real coal, when I saw this fire I said that’s mine, I measured my fireplace and it was the perfect size, it arrived the next day and I was so excited, just couldn’t wait to plug it in, when it’s on it looks so real, everyone that comes round to visit admirers my fire and wants one, I tell them Amazon.

  40. Scott Learn The Oregonian says:

     United Kingdom

    I made this order on8th of Jan standard delivery and it arrived the next day ,thank you S N H tradecentre for amazing fast delivery. As for the Cheriton electric fire it is superb warms the room up just fine and fire looks so real recommend it.

  41. Louise Elliott says:

     United Kingdom

    I am a tough customer with high expectations for all items I purchase. This item is seriously fantastic. I will admit I am a big fan of Dimplex products. The brand has always been outstanding. Do note I use this in a room much larger than it is rated for (double the recommended size room) and it is excellent, aesthetically and for supplementary heat.

  42. tjohnson says:

     United Kingdom

    Golden Review Award: 2 From Our UsersI was quite surprised at the quality of this fire for the money the flame effect looks so real and it fits in my fire place perfectly it also throws out a lot of heat.

  43. Anonymous says:

     United Kingdom

    Lovely coal and flame effect. No bars but convection so very safe for kids and elderly. Heats room quickly but a bit noisy because it is so powerful. The remote control for on off is great for couch potatoes like me!

  44. ChadTuggle says:

     United Kingdom

    Golden Review Award: 2 From Our UsersA very nice looking fire. Not too disimilar in looks to the Dimplex Horton with a surround. I bought a Horton about 10 years ago in my last house to give the proerty a focal point when I was selling it and left it in the house as an incentive to buy. I wish now that I had bought the Cheriton as it would have had the same impact and saved me a lot of money. When I redecorated the living room of my current house and was looking for a fire to provide a little tailored heat when required instead of heating the whole house with the central heating I thought I would revisit the Horton. However when I saw the Cheriton and the money it would save I thought that I would go for that instead. I have to say I am really pleased with it.

  45. Anonymous says:

     United Kingdom

    Fab looking fire and looks expensive given the cost. I expected no sound when using the flame effect only but there is a little odd clicking noise every few seconds. Not too intrusive, especially when the TV is on. As you’d expect you can hear the fan when using the heat settings but the flame and coal effect is good and I am looking forward to using it on colder nights to add a sense of warmth and at Christmas when the hearth is decorated.

  46. Anonymous says:

     United Kingdom

    Fab looking fire and looks expensive given the cost. I expected no sound when using the flame effect only but there is a little odd clicking noise every few seconds. Not too intrusive, especially when the TV is on. As you’d expect you can hear the fan when using the heat settings but the flame and coal effect is good and I am looking forward to using it on colder nights to add a sense of warmth and at Christmas when the hearth is decorated.

  47. HeribertoGrano says:

     United Kingdom

    The Flame effect is very good and with real coal.
    The negative side is the Brass effect grate looks plastic and it is. The other problem is the noise levels when running the Fan.

  48. TresaJudendxjuy says:

     United Kingdom

    Golden Review Award: 5 From Our UsersIf you are looking for a Stylish Fire this is the one.
    Value for money, And a Very realistic Flame, with the New LEDs.
    This lights cost very little to run. And can be used with out the Heaters on.
    Comes with Real coal, Small pieces, But is also very messy, if you have small children.
    The Front is made of Plastic material, So is very light,
    The Fan is a little Noise, There is only one speed, But two Heat settings,
    Overall a Value for the Money Fire. Very easy to fit, Comes with a UK Plug..

  49. Lawrence Ham says:

     United Kingdom

    Looks good, very quiet no noise using just flame effect. Black edge and brass fret are plastic doesn’t matter once in situ good looking fire. Received well packaged with very quick delivery. Bought for our dad’s house to replace old gas fire, but we will be purchasing one too to replace noisy electric fire.

  50. Anonymous says:

     United Kingdom

    Golden Review Award: 42 From Our UsersThis was delivered five days after ordering,before the estimated time.I literally unpacked it and set it into place against my boarded up fireplace,set the three bags full of coal into the fire basket (dirty job, but a plastic glove was provided) and switched it on.The flame effect is nice and it looks like the coals glow.It provides a focal point to the room other than the telly! I used the fan heater for about an hour one evening and it did take the chill out of the air, but mostly I just use the flame effect on it’s own, as it makes the room more cosy.I shopped around first, and with free delivery found Amazon to be the cheapest.I have central heating,but I am delighted with this fire as it is not only a nice piece of furniture, but just finishes off the whole living room.

  51. ColetteCoffill says:

     United Kingdom

    Golden Review Award: 14 From Our UsersThe fire is good and I would recommend it. But:-
    i. Hermes delivery is v. poor. Delivery man claimed parcel was placed in an outhouse. But it was left outside near a conservatory in the rain. I was home and the delivery man did not knock on the door or ring the bell. Hermes was not very interested and suggested I take this up with Amazon. I have done so.
    ii. Although assembly is fairly easy, the lack of clear instructions does not help at all. Also, how does one replace LED bulbs without buying an expensive maintenance contract in which you pay more to clear the cost upfront immediately rather than by direct debit over a period of months?
    Assuming the product will last four years, would it be cheaper to get a new one every three years?
    Having said all of that, the fire looks good, seems to work well, and Dimplex have a good name and I hope the product lives up to it.

  52. Anonymous says:

     United Kingdom

    Golden Review Award: 7 From Our UsersFantastic fire bigger than id expected ,but makes it even better value for money ,it came well packed and with three bags of real coal for the flame set bed effect ,really good flame effect ,makes my room so much brighter and warmer ,simply plug in and you off remote control is a handy extra and a fully adjustable thermostat and completed with warranty ,I couldn’t be happier and would thoroughly recommend this cosy fire

    Fantastic fire bigger than id expected

  53. ShirleeBeit says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI bought this to replace an old disconnected gas fire.
    It’s just what I wanted. It fits flat to the fireplace and you simply plug it in and turn it on.
    It looks very realistic with just the flames flickering. Very cosy.
    There are 2 heat settings. The heat comes out from the top and soon takes the chill off a room. The heater comes with a remote control which enables you to turn it on and off from your chair.
    I’m really pleased with it and would recommend it. Good quality and a great price.

  54. casi says:

     United Kingdom

    Golden Review Award: 36 From Our UsersAbsolutely delighted with our new Drawing Room fire. It does everything Dimplex claim. The flame effect is brilliant. It really brightens-up the place without looking cheap or tacky in any way. The thermostatically controlled 2 heat settings work well & are a useful top-up to the warmth provided by the central heating system. The Remote Control is an added bonus. I recommend this well made fire unreservedly. We’re just
    so pleased we didn’t go down the more expensive route of a Gas appliance.

    It fits neatly against the wall

    A QUALITY PRODUCT FROM A WELL ESTABLISHED MANUFACTURER AT A BARGAIN PRICE.

  55. Anonymous says:

     United Kingdom

    Golden Review Award: 23 From Our UsersThis is excellent, but beware. We found that a part had come adrift, (see my photos) and caused a banging noise.
    We are 80 so a friend arrived this morning to unpack the fire and position it.
    We all complained at the noise so our friend undid the two front screws.
    The spindle that turns the fan had come out of position, (photo) see the lug fitting on the left.
    (We also used the old coals from our gas fire to make it a lovely warm looking fire)
    Only some fan noise but it doesn’t intrude, really warm on low setting. Worth a buy…

    This is excellent, but beware

  56. Anonymous says:

     United Kingdom

    After buying other fires from else where and sending them back I settled for this one. This fire is fantastic and much better than expected for the money. It is solid built with brilliant real flame look and real coals. The fire comes with a remote that switches on all parts.
    Once against the fire place it looks amazing. I strongly recommend this fire.

  57. Anonymous says:

     United Kingdom

    The fire is perfect and fits flush to the chimney opening from the previous fire. This model has the LED lights and looks great but not as bright as I would like. The heater itself is ok and heats up the room well in a short time. This fire really is the focal point in the room when the flame effect is on and just gives out a cozy feeling. All in all highly recommended.

  58. AveryClemase says:

     United Kingdom

    Golden Review Award: 2 From Our UsersExcellent item,
    bought this for my elderly mum to fill in the gap after her local housing association decided that her gas fire was no longer serviceable. This is just the job, however the controls are situated under the hood, fine if you are fairly dextrous, not so good if you are pushing 90!.
    Apart from that minor niggle, it looks the part, with the flame effect being particularly effective.

  59. Anonymous says:

     United Kingdom

    Sits really well and quickly throws out effect heat. Coals are ‘real’ and a bit messy consequently but look good. Slightly noisy when running the fan only without the heater – have tried to adjust levelling but makes no difference. We have an open log fire during the Winter months so this is a tidy and effective alternative for the chillier Summer days/evenings.

  60. GSOTerakjtgktei says:

     United Kingdom

    Really pleased I chose this Dimplex product. I had to replace my GCH and have the gas fire removed, so I needed something that would sit flush in the existing hearth. The Cheriton blends in perfectly, looking like it’s always been there. Possibly the nearest I’ll get to going back to an open fire. Love the real coal and the fact that the flame is yellow and not red, making the fire look more authentic. Another bonus; I received my fire 2 days earlier than expected, Would definitely recommend you consider this fire if you are loking for a new one.

  61. Muoi4355ogtzfo says:

     United Kingdom

    So easy to install, only takes a few minutes. Looks good on my grate. No noise with just the flame effect, and only a low hum with one fan on. The flame effect is very good and gives a cheerful glow and even makes the room feel warmer. You would need the heating on as well in cold weather, unless the room was very small, but it does a good job and looks nice. I am pleased with it.

  62. Sarah Hishan says:

     United Kingdom

    Just finished installing it (piece of cake – if I can do it anyone can!) . Belts out the heat (little bit noisy at the 2KW setting but then fan heaters always are, and you’ll soon want to reduce to the much quieter 1KW setting when you get too hot, anyway!). Flame effect is so realistic (although I don’t know how the coals can be dusted when the time comes to do it? Buy 3 more bags of them I suppose; no big deal every couple of years). Top quality build (a bit weighty but that goes with the ‘quality’ territory?) In short, one of the best things I’ve ever bought. GO for it and you’ll never stop thanking me! : – )

  63. Anonymous says:

     United Kingdom

    Great value and service ,beautiful style so pleased with this fire, flame effect very realistic for the money . I had a problem with my flame effect I contacted Amazon and had a replacement within 2 days ,amazing service can’t fault it . Would definitely recommend thank you Amazon .

  64. KlausZNDVu says:

     United Kingdom

    Golden Review Award: 9 From Our UsersThe fire arrived well packaged on time and is very smart, the optiflame looks good just like the real thing, thats the fire not the group.

  65. Tanisha Pina says:

     United Kingdom 🇬🇧

    The perfect fire for our living room as the old boiler was taken out and the chimney blocked off, it is free standing so it sits on the hearth and looks beautiful.
    The only reason I don’t give it 5 stars is that its not too warm, it has 2 heat settings but the heat blows down from the top canopy and seems to take ages to heat the room, but it is certainly better than no fire and it makes the room look more homely

  66. Anonymous says:

     United Kingdom

    Golden Review Award: 8 From Our UsersThis fire is absolutely brilliant. Delivered quickly and well packaged. Easy to assemble. Do wash the coals before putting in the fire. I use it mainly as a focal point in the room and just putting the flames on makes the room seem cosier. I bought it as a replacement for the gas fire that was here when I moved in. I didnt use it as I mainly use the central heating. I have tried the fan but dont need to use it. It is not too noisy. The flames are silent. The fire looks expensive. The brass is metal, not plastic. I would recommend this fire and I am really pleased with my purchase. The flames are yellow not red but then flames are yellow and these are very realistic.

  67. AnthonyNettles says:

     United Kingdom

    Very pleased with the product, It is indeed a very realistic flame effect and make you feel warm just from looking at it. YES folks the coals are real and therefore look real, even if you do wash them first they still make your hands dirty when placing them. They supply 3 bags but you only need to place two in the tray. keep one spare. Read the instructions ! Bit of a pain to replace the 2 bulbs but hey ho its only 2 screws.The brass effect grate is metal but the black surround is plastic which I expected to be wood but looks fine anyway.All in all a very good product. Very pleased and good value for money. Would recommend it with no hesitation. Well established maker with a good reputation.

  68. AlejandMUY says:

     United Kingdom

    Very pleased with the product, It is indeed a very realistic flame effect and make you feel warm just from looking at it. YES folks the coals are real and therefore look real, even if you do wash them first they still make your hands dirty when placing them. They supply 3 bags but you only need to place two in the tray. keep one spare. Read the instructions ! Bit of a pain to replace the 2 bulbs but hey ho its only 2 screws.The brass effect grate is metal but the black surround is plastic which I expected to be wood but looks fine anyway.All in all a very good product. Very pleased and good value for money. Would recommend it with no hesitation. Well established maker with a good reputation.

  69. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 11 From Our UsersFire arrived safely exactly when I was told it would, I was uncertain when I ordered it , but I needn’t have been , it is exactly as described , fits into my hearth perfectly , I was worried in case it needed fitting , but literally lifted it out of the box , put the coals in , and that was it .
    The flame/ coal effect is very realistic and I have not used the heater yet , but I tried it to make sure it was working properly and the heat was fine for me and the two settings seem to give enough heat.
    I am very pleased with my purchase and Amazon service was excellent as always

    Dimplex cheriton electric fire

  70. Anonymous says:

     United Kingdom

    This fire looks really good in our living room. The flames really warm the room up. We have not used this fire for the heat (as we use central heating), only the flame effect, so cannot comment on the heat created. Only turned it on for the heat to make sure it worked, and yes it did, although with a slight smell, which is expected from an electric heater when first used. Will update review if/when the heat source is used.

  71. Raymon83Hjdixm says:

     United Kingdom

    Good price and delivered quickly. I was a bit worried about the noise made by the fan heater on this fire but it is of an acceptable level and barely audible if the TV is on. The heater is efficient and the flame effect works well except the mirror at the back reflects not only the flames but the carpet and the feet of anyone in front of it. We were going to use this in our lounge but put it in the dining room instead as the reflections aren’t as noticeable. We have, in fact used a Dimplex stove type electric heater in the lounge as the mirror in this is recessed in the body of the fire so the reflection problem is lessened.

  72. BrendanBourget says:

     United Kingdom

    Fire arrived on Mon 28th Sept as promised. Knew it would be good from reviews but exceeded
    our expectations. Beautifully packed so was undamaged. Washed real coals and when dried ,assembled and switched on. Absolutely lovely and glad we picked this model
    Dimplex “you done well” Thanks
    J M Henderson, Muir of ord ,Scottish Highlands
    and turned on.

  73. Thomas Garvey says:

     United Kingdom

    Golden Review Award: 6 From Our UsersFantastic fire, I had an insert gas fire which I removed and wanted to replace with an electric fire, mainly for the glow effect. This has a really lovely, realistic glow, not as orange as the picture would suggest. I just removed from the box, added the real coal (you get supplied with a generous amount of coal) and plugged in. I have this sitting on my fireplace and it looks stunning. There are small cut on grooves at the back of the fire for the plug wire so you can have the wire go either to the right or left side, depending on where your socket is. The heat effect is also very good, I tried it out and I personally didn’t find it noisy at all , the room heated up quickly. All in all a great, sturdy, free standing fire with a very realistic glow. Don’t hesitate, it’s a great buy at a great price.

  74. Anonymous says:

     United Kingdom

    I had exactly the same fire before and i loved it till the motor went on the flame effect side so i decided to get a newer version. I have only bought it for the flame as i miss that not having a real fire. It certainly makes the room feel more cosy especially on cold snowy days !! T he heating side works well also. Handy if you want to heat the room for a short while without putting on the main heating. Some people have complained of this make been slightly noisy although mine isn’t. Would recommend this to anyone thinking of getting one.

  75. Anonymous says:

     United Kingdom

    I am delighted with this fire. No installation needed, it simply plugs in. The flame effect is very pleasant and the natural coal is quite different from the old plastic-coal-and red-light-bulb fires. This is in effect a fan heater, it blows out hot air and the fan makes some noise but not to an annoying level. It might not be suitable as the only heat source in a large room, but I would think most purchasers would want it as a secondary source in a centrally heated room. It’s fine for this purpose, it covers the open fireplace and the flame effect looks good even without any heat switched on. It arrived promptly and undamaged. Can’t comment on bulb replacement as we haven’t had it long enough. Definitely recommended

  76. MichaelaRasheed says:

     United Kingdom

    The fire is very easy to fit. In fact you don’t even need a fireplace. You could put it against a flat wall and plug it in. It can be a little noisy when you are watching the tv. One drawback is you cannot have the fan heater on without the flame effect which increases the electricity consumption. The flame effect is very good though.

  77. BYLMonicarbi says:

     United Kingdom

    Golden Review Award: 4 From Our UsersLet’s bear in mind that this is not a real coal fire, nor an expensive to run gas fire with flames (albeit blue flames with some models of gas) and having said that, this is as good as it gets with electric. The illustration is rather optimistic and I computer enhanced to produce the red glowing effect of the flames on the background screen. The reality is that the flames are closer to white with no other colour present but neverthless they do move and vary in a reasonably realistic manner. If you were not expecting the ‘real thing’ you would not be disappointed. The coals do glow very realistcially and the fan heater is very effective altough it is not silent, but neither is it too obtrusive. For an electric coal fire the Dimplex Variflame effect is a welcome addition to our room, more expensive models may be even better. We will replace the bulbs with energy saving SES candles and with that, we shall be content. After all, we are warm and I don’t have to clean out a real coal fire each morning – but I do wish that we had the red flame effect that is on the illustrations.

  78. Anonymous says:

     United Kingdom

    This is my 2nd Dimplex fire. Replaced last one which I have had for some years.
    Much cheaper than the first did look round for a different one but prices were far to high
    and we only use this for the glow, which is so real looking and makes the house looks real
    cosy. So looked on Amason ordered it 27th December was given 30th for it to be delivered
    tracked order was even given a time. Cannot fault Amason or DPD sent a came when on
    time would recommend this item. Love it.

  79. Anonymous says:

     United Kingdom

    We bought this fire for its looks and flame effect. We weren’t disappointed, the flame effect is amazing. One tip though, don’t tip the real coal straight from the bags onto the fire like I did. There was quite a lot of coal dust in the bags so I had to remove the coal again to clean up the coal dust. There is a plastic glove supplied for handling the coal (which I found after I got my hands covered in coal dust).
    A great looking fire and a good price.

  80. FabianStoller says:

     United Kingdom

    If you want a fire to go up against a wall & to look like a real fire then this has to be the perfect choice.
    Guests ask me where the chimney is as it looks so real! The Optiflame effect is so real & the base the coals sit on looks like real red hot coals by using a flame effect too, in fact there are 2 moving effects, one showing “flames” going up the chimney & one showing glowing red coals, difficult to explain but the most realistic electric fire i have ever seen, although the fan heater is nice to have, I purchased it for the flame effect, and I would 100% recommend it, also as it is freestanding, it can be stored for the summer. Incredible value for money too!

  81. MarguerDelagarz says:

     United Kingdom

    I bought this to replace an old gas fire which had died. The flame effect is excellent and the fan heater warms the room through very quickly, though it is not a large room, it has to be said. I like the fact that you can have the flame effect without the heater as it makes the room look very cosy. The only thing I am not sure about is how easy it will be to replace the bulbs as the base looks a bit fiddly to take off. Just hope the bulbs last a long time!

  82. Anonymous says:

     United Kingdom

    Unfortuneately this fire was not able to be delivered to us in Tenerife because of it’s weight & size. However the reason that we ordered it, was that we had already had one back in the UK. They are a very well made unit, look effective when lit and not too bad when not.The blower unit in the fire is a two speed fan and operates efficiently and quietly. On the high setting it also puts out a large amount of heat.

  83. Culture Editor says:

     United Kingdom

    I recently had an old back boiler and old fashioned gas fire removed. British Gas actually advised replacing with an electric fire as no connection or servicing required.
    After studying loads of reviews I settled for the Cheriton.
    GOOD POINTS – Well packaged, easy to assemble, which only involves placing the coals. Simply place fire against the wall, plug in and away you go. The fire glow is very realistic, makes a lovely cosy focal point. The switches, i.e. for fire glow & heater are just below the canopy, so not too much bending down to reach.
    BAD POINTS – The black surround is plastic. The panel where you see the “flames” is glass, which is reflective, so if you are sat opposite the fire you can see your feet. The blow heater is noisy. Very dirty coals which are many and quite small. Tip… Do wash in soapy water first as they are very black & dusty.
    OVERALL – I would have given 5 stars if there had been a choice of surround colour…I would have preferred dark brown. The fan heater wasn’t so distracting…not good if you are just sat reading, but OK with the TV on. Better if you just want a focal point rather than full time heat. A note enclosed about the dirty coals would have been appreciated!

  84. YWTLillian says:

     United Kingdom

    Arrived promptly – unpack and just plug in. Dead easy.
    The real “live” coal effect is very realistic though the shimmering flame is a bit ethereal.
    However certainly the best in the price range – and Amazon’s discount is by far the best way to buy.
    It says “freestanding” but it could be hooked onto to a couple of screws in the wall for extra stability.
    Also the fan is a bit noisy if you use both heat switches (2kw). However the light heat effect does give out a very small heat (from the bulbs?) with virtually no sound.

  85. Max27Ycenutnpht says:

     United Kingdom

    Very nice looking fire with a comforting flame effect which can be used without the heat. It has a substantial black frame which I thought may be overwhelming but it isn’t, it just helps to make the fire look more of a feature. Fitted nicely against a fire surround and marble back panel/hearth that I bought which had previously held an inset gas fire. The size of the Dimplex meant the hole in the back panel was covered nicely. A good buy.

  86. Anonymous says:

     United Kingdom

    Just outstanding both value and delivery. See this in a shop near me and found it on amazon for 40 cheaper with the deliver. Order done day and received it the next so outstanding. Looks good and ideal for what we wanted but don’t expect to heat a larg room with it. We just needed it to stand in front a open fire when we was not using i

  87. Anonymous says:

     United Kingdom

    I agree with all the other 5 star reviews: Realistic flame effect, easy to install (apart from the real coal), simple to operate, looks good. The fan is audible but TV volume makes it fade into the background to become insignificant. Recommended as a back-up to main central heating when it’s not cold enough to have the full CH on.

  88. RosalinBurden says:

     United Kingdom

    My Mums gas fire was condemed and she felt nervous about replacing it with another one. She needed something in its place so we ordered this to sit in the grate opening . It was a little “tarnished” on the gold grate (couldn’t be bothered sending back) hence 4 stars, but it does look good especially when the coals are lit up. The fan heater throws out good heat, yes you can hear it, but it is a fan heater and not a major problem and with the central heating its not on very often anyway. It does the job making the house “feel cosy” and giving the room a central point.

  89. Anonymous says:

     United Kingdom

    I bought this fire because the reviews were so good, I thought I can’t go wrong.
    It is very realistic in my mock fireplace, it gives out a good warmth and looks great.
    The value is fansastic to. I washed the coals before I switched on because they
    were very dirty ( which coal is).The downside is its a little noisier than my old
    fire but you get used to it. I love it. Vicki x

  90. Anonymous says:

     United Kingdom

    Nice flame effect and virtually slient on effect only mode, which is good as the last one I had hummed a bit. ‘Wash the coals before using’ was a good tip another user left. Heat output is good too, still quite a quiet fan, wouldn’t use it much though as it is more for decoration. if fitting into a fire surround and hearth as I did, it is a bit big around the outside, and you don’t see much of the granite now which is disappointing. Be sure and check your measurements. If using stand alone then that wouldn’t matter. For the money this is an excellent product.

  91. EllenBelisario says:

     United Kingdom

    Having never used our gas fire for years we decided an electric flame effect fire would be practical and look nice too. This fire matches up to all our expectations. It sits beautifully on the marble fireplace and gives a warm looking, inviting glow to the room. As advised by another reviewer, I washed the coals first before laying them in the grate. An excellent fire at a great price. Highly recommended

  92. OnaBurnside says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI bought this fire after first asking my son his advice on the fires available on the amazon site.
    This fire was 200 cheaper than the one it was bought to replace.
    If i could rate this fire with 6 stars i would its brilliant,I took it out of the box and it was in place and working in less than 5 minuites. It took longer to clean the coals and place them in the grate.
    The optiflame effect on the fire is extremely realistic.
    There were bad reviews about the quality of the finish of the brass,but this is due to the aging affect on the brass grate in my opinion and does not look out of place on this fire.
    This fire also has 2 heat settings of 1kw & 2kw even though the advert only states that its a 2kw fire.
    If you are looking for a an electric fire that looks like a realistic coal fire and is extremly quiet this one is the one for you.

  93. Vera says:

     United Kingdom 🇬🇧

    After searching shops, dealers and the internet for a number of weeks for a freestanding fire that was just large enough to cover a hole where a fireplace had been removed, I had almost given up hope and was resigned to having to get a builder to brick up part of the hole and make it good.
    Quite by chance I saw this very nice looking fire on sale in a shop window, and knew that whatever its dimensions were, it was just what we were looking for, it turned out to be the Dimplex CHT20. My delight at finding it was just the right size was great. I purchased the fire which fitted perfectly onto my hearth and is much admired by everyone.

  94. Anonymous says:

     United Kingdom

    We bought this primarily for appearance. You don’t get thermostat control at this price point, but you do get a pretty good flame effect, and a nice looking fire. Better than a coal or gas in many ways, because you can use it with flame effect only even if the weather’s hot, without making the room too hot. Comes with real coal, but I wouldn’t recommend lighting it! The heating can be useful if you’ve been out and the CH been off all day – you get a good instant blast, but we didn’t buy it as a heater. The surround of this one is larger than most, one of the few that would cover the hole in our existing fireplace. It doesn’t need a recess.

  95. Anonymous says:

     United Kingdom 🇬🇧

    we had to have our 35 year old Baxi boiler in the lounge scrapped, and new one
    put in the loft.this left a hole which we boarded up intending to get an inset fire when we had saved up.we borrowed an old fire to keep us going. shopped around and saw the
    Cheriton.it arrived the next day as promised and from box to toasting my feet only took
    1/2 hour. it looks great and with the central heating is adequate for the odd cold
    night. we also saved 30 on the price at Argos! Ps your hands will get dirty,
    but how realistic is that!!

  96. VallieBourque says:

     United Kingdom 🇬🇧

    Golden Review Award: 8 From Our UsersLooked at the reviews when deciding whether to purchase the product and took into account all the comments. I decided to order and despite the order delivery date for the following week, it was delivered well before, well done Amazon. Item was well packaged and setting up the fire was simple. As with the other reviews, make sure you wash the coal first as there is a lot of coal dust, and use gloves when arranging the coal on the fire. The glow from the fire was that good, my grandaughter asked me to turn the fire down, even though I just had the glow effect on. The noise from the fire is negligable when you just have the glow on, but if you put the heaters on, it is a bit noisy, but you don’t have to have the heaters on for long to feel the difference. The metal work on the grill was not of a high quality and I was a bit disappointed with that. But it has made such a difference to my room, and it just feels so warm and cosy on an evening. I would recommend this product to anyone.

  97. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 6 From Our UsersBought this as house gone all electric absolutely delighted with it – as an electric fire I would not use as main source of heat (due to expense only) but good as a top up. The Light effect is BRILLIANT and I would recommend just for this alone – I personally did not put the real coals on as I didnt want to ‘hide/cover up the light effect in fact with just the light effect on – it adds such a warm glow to the room it instantly feels warmer. Good price too!

  98. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 35 From Our UsersThis fire is such a good buy! You just plug it in and it is good to go. The flame effect is very effective and the orange glow that wavers through the real coals takes me back to my childhood when I can remember looking into our real fire, it is very comforting even though the heat function is not even on! The box says that the flame effect uses approx 1p per hour of electricity which is not too bad considering. The blow heater I imagine uses much more electricity as my meter flashes away when it is on but I only wanted the fire for a quick fix in my living room which can be very cold before my heating has kicked in but this fire has the room warm in no time and I find that I don’t need the fire on long anyway.
    The Fire itself looks very classy and I have to say that I am very impressed, I love it and cannot fault it. Everyone who has seen it says how lovely it is. I bought it to replace an old tired gas fire that no longer worked and the this fire has changed the look of my room so much, it is a pleasure to sit in there in the evening now. I would recommend this fire to anyone for the look, the quality, the flame effect and the ease of installation. By the way the flex is 1.5 meters and comes from the centre bottom of the fire and can go left or right.

  99. FelicitasWeddin says:

     United Kingdom

    Golden Review Award: 6 From Our UsersBought this to replace an old gas fire as a freestanding item. Very realistic, even my cats initially languished in front of the pretend flame without fan heater on! Real coals complete the look. Haven’t used the heater much as it is mainly for effect but it will give a boost whilst the central heating is kicking in. The only drawback, as with many of these fires, is that the 2kw setting is rather noisy. Tip: I stand it on a 1.99 black slate tile and saved myself a lot of money on a recommended hearth mat – does the job on a solid floor!

  100. Anonymous says:

     United Kingdom

    Golden Review Award: 47 From Our UsersGreat quality for the price, runs quietly and gives a good heat source, the finish is far better than I thought it would be.