Candy Ultra HCU14102DBBE Freestanding Washing Machine, 10kg Load, 1400 rpm, Android App Enabled, Eco Cycles, Water&Energy auto sensing, Black [Energy Class E]
Introducing the Candy ULTRA range
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Smart water usageThe Candy KG detector measures the weight of the load and only uses the water you need. Saving money and much better for the environment. Clothes also dry quicker after the wash. | High performance stain removalCandy offers you high performance stain removal for those spilled school dinners or muddy sportswear. Choose from 8, 9 or 10kg models depending on your family size. | Android App enabledThe clever Simply-Fi App works with Android phones and offers you the ability to control your washing machine via your phone, check the machine health and get useful hints and tips. | Rapid wash functionsThe rapid wash functions mean you can shorten the wash time to suit your needs. This is ideal if you need something in a hurry, or you want to get through that laundry pile faster! |
| Weight: | 66 kg |
| Dimensions: | 23.62 x 22.83 x 33.46 cm; 66 Kilograms |
| Brand: | CANDY |
| Part: | 31011529 |
| Colour: | Black |
| Batteries Required: | No |
| Colour: | Black |
| Dimensions: | 23.62 x 22.83 x 33.46 cm; 66 Kilograms |



Lovely machine
I am very pleased with my new machine that replaced my old 11yr one ,found the controls so different but my daughter put me right with them and now it’s all systems go…VERY PLEASED WITH IT
Absolutely love my new washing machine! Needed a new machine asap and Amazon was the fastest place to get one! Got it fitted and installed and they took my old machine away. 5 stars all around
Amazing washing machine!! I was a little bit nervous at first before using new washing machine but was well impressed how simple it was to use and so many different cycles to use too..love this machine!!
good machine reasonable price
all seems good quite machine and spin except for buttons hieroglyphics would be just as easy, ideally common symbols would be more sensible and not have to refer to manual but good machine for price
Great little washing machine
It’s a lovely washing machine. Has an amazing spin on it lol..
Easy to install and has a eco wash that’s a quick wash so handy and energy efficient .
How ever it is smaller than a normal washing machine
5.0 out of 5 stars Great Machine
It’s a great looking machine, still getting to know the dial and different cycles, haven’t used the smart touch screen on my phone yet, large drum, so yes would recommend
5.0 out of 5 stars Does the job
I preferred the settings on my old candy washing machine but due to a incident I needed a new one fast have now found best settings great size washes well and thanks to payment plan made it affordable for myself quick delivery too
Only had this a week and its working good . Hope it lasts longer than our last washing machine that gave up after less than 3 years ( not a candy machine) looks great and modern a little bit on the noisy side but for the price it’s OK. As with all washing machines the test is performance and durability, so far performance is good . Will update after 12/18 months.
Does exactly what it should
Only thing I don’t like about this is if you try to use the app it only tells you what settings you need to use instead of actually sending the wash to the machine like the dryer does
Delivered and installed expertly at the stated time. Machine tested and worked correctly. Three washes in and I am impressed by how well it works, how quiet and economical. Controls take a bit of mastering but not insurmountable. The bad side is the pressure to buy an extended warranty at 5.40 a month for 10 years cover with a threat of 145 call-out charge if not bought. There is Hard sell on internet registration and followup phone calls. 5.40 a month for 10 years is 648 which is more than double the price of a new machine. If I wanted to buy insurance I would have done my own research. Because of this I have rated the purchase at 4 stars.
So far so good – I paid extra for my old one to be taken away and new one plumbed in. The guys did a good job and seemed very quick and easy. So far I have done 2 loads : one cotton, one Synthetics, and both have worked well.
The manual does not state this anywhere I can see, but would be good to know: when the cycle has ended, the panel shows a code of “56Y” or “S6Y”I thought it was an error code and was pulling out my hair, but after googling, it actually stands for “Standby” and this code will always show when the cycle has ended and you have not yet turned machine off. Would have been good to know!!
Also worth noting – there was a fairly big dent in the front when it arrived – the guys pointed it out to me. I personally don’t mind too much, but you might.
I wish the dial was numbered and then it explained what the numbers meant because with the little pictures next to the dial it’s hard to remember what some of them are for. They are all put in the manual, but it’s annoying to get the manual out everytime you want to use a different setting on the washing machine. Other than that it’s a nice big size drum and is perfect for my family. Had no issues with it so far. So fingers crossed it works how it is now for many many years to come.
First of all I’ve never liked candy brand names going years back but the cost of living etc and for the price is machine was I took a pun and bought one first of all this is a fantastic machine and value for money it’s easy to use and even using the app is great too great programs with three quick washes so clothes are done in no time some people have said it’s noisy but think it’s down to the acoustics in your room the only down side for me is the liquid draw feels really cheap but that’s all so if you are on a tight budget try this machine. Also the delivery men who delivered it was fantastic too took care from van to the house
4.0 out of 5 stars WiFi enabled washe
Its a lovely washer, leaves the washing smelling lush, only down fall for me was it says WiFi enables wich I assume people would think can use around the home, but that’s so wrong, every wash you use with WiFi enabled you have to scan it like you do when u pay for something in a shop wich was a massive let down for me, also when unbowed there was a dint in the bottom right corner.
Bought to replace 17-year-old Candy and happy with this machine so far.
But not at all happy with the warranty registration process, which involves third-party insurance company Domestic & General – who have the most atrocious online reviews.
The extended 10-year warranty offered FOC is for parts only, excluding the “card” – which is the master circuit board. Does that mean this expensive component is prone to failure and has an inherent flaw known to the manufacturer?
After registration, I was bombarded with pressure sales calls trying to upgrade me to full parts and labour guarantee – cost 145!
Extended warranties are well-known to be a consumer rip-off, so are Candy looking after their customers’ best interests by involving a data-harvesting insurance company?
Consumers have statutory rights, which apply well beyond the first 12 months on electrical goods costing several hundred pounds. If the “card” – or any other costly component – on my washer should fail prematurely, I’ll be off to the small claims court without further ado. And I’d advise others to do likewise.
Shame on you, Candy. I registered my warranty at service.candy-domestic.co.uk, not with Domestic & General.
After several pressure sales calls, I deregistered and had my personal details removed under data protection legislation.
Wouldn’t recommend bothering with the utterly pointless App either. Waste of time, and another component to go wrong.
I have to admit this is the second machine, the first was delivered so badly damaged I refused to even let it in the house. Another week later another one turned up. Delivered by two nice guys who I had a job too understand, because they were not English and I am partly deaf and lip read. But they made a good job of instaling it. Now I had two weeks of washing lurking, and in the first two days I did six loads, thank goodness it was hot drying weather. (Heat wave.)
I have tried out several of the programs and found them all fine and as they say in the book. I would recomend you read the instruction book, the selection of programs requires a little study. I have not yet attemped to conect my smart phone, I don’t feel smart enought, But my daughter is coming to show me. I have to say I am very happy with the machine and it performs as expected, I can’t say any thing about it’s noise, for the reasions I have given. I will point out I live a lone so no deeply soiled cloathes, but all the washing I have done is perfect. So I have to say I am very pleased with it. One point, there is a bit that is meant to go on the bottom of the machine, but the instalers didn’t put it on, and because of the comucation problems I have no idea why. It seemed to be a black sheet of material and go’s on the underside of the machine, I think I should have asked amazon, they are always so good about things, but I didn’t Ho Hum.
Great washing machine.
Have not had problems with this. I like the 15 min short wash. The spin gets clothes nearly dry. Drum large enough to wash my double duvet. Love the colour as I didn’t want white. Very easy to install, did it myself.
Great washing machine.
Have not had problems with this. I like the 15 min short wash. The spin gets clothes nearly dry. Drum large enough to wash my double duvet. Love the colour as I didn’t want white. Very easy to install, did it myself.
Great washing machine.
Have not had problems with this. I like the 15 min short wash. The spin gets clothes nearly dry. Drum large enough to wash my double duvet. Love the colour as I didn’t want white. Very easy to install, did it myself.
Does exactly what it is supposed to do!
Needed a reasonably priced washing machine as my old one suddenly gave up the ghost! Good machine, but same problem as with previous Candy – cover for filter doesn’t hold very firmly, keeps falling open.
Does exactly what it is supposed to do!
Needed a reasonably priced washing machine as my old one suddenly gave up the ghost! Good machine, but same problem as with previous Candy – cover for filter doesn’t hold very firmly, keeps falling open.
Does exactly what it is supposed to do!
Needed a reasonably priced washing machine as my old one suddenly gave up the ghost! Good machine, but same problem as with previous Candy – cover for filter doesn’t hold very firmly, keeps falling open.
Impressed with the washing machine, but not with the fitting!
The washing machine itself is very impressive after a trial wash. However, the Amazon fitting team did not wear masks, despite me saying that my wife was ‘very vulnerable’. The younger of the two men could not fit our water hose properly (the supplied one was too short) and they left with a puddle of water on the kitchen floor. I fit the hose myself after they had gone, with no problem.
Impressed with the washing machine, but not with the fitting!
The washing machine itself is very impressive after a trial wash. However, the Amazon fitting team did not wear masks, despite me saying that my wife was ‘very vulnerable’. The younger of the two men could not fit our water hose properly (the supplied one was too short) and they left with a puddle of water on the kitchen floor. I fit the hose myself after they had gone, with no problem.
Impressed with the washing machine, but not with the fitting!
The washing machine itself is very impressive after a trial wash. However, the Amazon fitting team did not wear masks, despite me saying that my wife was ‘very vulnerable’. The younger of the two men could not fit our water hose properly (the supplied one was too short) and they left with a puddle of water on the kitchen floor. I fit the hose myself after they had gone, with no problem.
Big drum
Fab washing machine, big 10k drum so fab for a family,Lots of quick washes.
Big drum
Fab washing machine, big 10k drum so fab for a family,Lots of quick washes.
Great appliance
It’s nice and quiet and does for what we need more than enough love i
Great appliance
It’s nice and quiet and does for what we need more than enough love i
Great produc
Easy to use slightly loud on some cycles when spinning
Great produc
Easy to use slightly loud on some cycles when spinning
Worth the money
Worried I might not be able to use this but was I surprised how easy it was.
Worth the money
Worried I might not be able to use this but was I surprised how easy it was.
Good value.
Easy to use and does the job. Would recommend at the price.
Good value.
Easy to use and does the job. Would recommend at the price.
Great washe
Great washer easy to use and the app comes with tips for stain treatment and other useful tips
Great washe
Great washer easy to use and the app comes with tips for stain treatment and other useful tips
It washes well
It washes wellI mostly use the 59 min program. I like that I can use the present programme or adjust the temperature and spin speed myself. It is noisier than my last machine. I paid for a install but the delivery men were useless and didn’t even know that you needed to turn the ‘tap’ on the wahing machine water pipe
It washes well
It washes wellI mostly use the 59 min program. I like that I can use the present programme or adjust the temperature and spin speed myself. It is noisier than my last machine. I paid for a install but the delivery men were useless and didn’t even know that you needed to turn the ‘tap’ on the wahing machine water pipe
It washes well
It washes wellI mostly use the 59 min program. I like that I can use the present programme or adjust the temperature and spin speed myself. It is noisier than my last machine. I paid for a install but the delivery men were useless and didn’t even know that you needed to turn the ‘tap’ on the wahing machine water pipe
emergency washer replaceme
his washer is top value for money love it modern well cheap fast delivery
emergency washer replaceme
his washer is top value for money love it modern well cheap fast delivery
emergency washer replaceme
his washer is top value for money love it modern well cheap fast delivery
emergency washer replaceme
his washer is top value for money love it modern well cheap fast delivery
Can't fault i
Havent used much yet as there’s only me.
The main advantage is being able to change the heat and spin speeds with the individual washing timers.
Mine is quiet to use. Mine is quiet to spin
I paid 21 for installation and removal. Absolute bargain. 15 mins new one in , old one and all rubbish disappeared.
Brilliant washer. Brilliant service.
If it lasts as long at my old washer, also candy, I won’t need another fot at least 9 years.
Can't fault i
Havent used much yet as there’s only me.
The main advantage is being able to change the heat and spin speeds with the individual washing timers.
Mine is quiet to use. Mine is quiet to spin
I paid 21 for installation and removal. Absolute bargain. 15 mins new one in , old one and all rubbish disappeared.
Brilliant washer. Brilliant service.
If it lasts as long at my old washer, also candy, I won’t need another fot at least 9 years.
Has lots of programs and it’s easy to adjust temperature and spin speed on all thd programs which is great. The smart feature is absolutely pointless though. You need to download an app, then within the app you select the program you want, change spin speed and temp if required (the same as you can do on the machine) and then take your phone to the machine and touch the phone onto the front panel! It’s not an app that connects over WiFi, or even Bluetooth it’s NFC the same as your contactless cards. You have to physically touch the machine. So just might as well do it all on the machine in the first place. I’m not tech shy, I have apps for absolutely everything but this is the most pointless sone yet.
Has lots of programs and it’s easy to adjust temperature and spin speed on all thd programs which is great. The smart feature is absolutely pointless though. You need to download an app, then within the app you select the program you want, change spin speed and temp if required (the same as you can do on the machine) and then take your phone to the machine and touch the phone onto the front panel! It’s not an app that connects over WiFi, or even Bluetooth it’s NFC the same as your contactless cards. You have to physically touch the machine. So just might as well do it all on the machine in the first place. I’m not tech shy, I have apps for absolutely everything but this is the most pointless sone yet.
Easy to use
Quiet and easy to use the functions. Lots of different wash options.. Happy with purchase
Easy to use
Quiet and easy to use the functions. Lots of different wash options.. Happy with purchase
Easy to use
Quiet and easy to use the functions. Lots of different wash options.. Happy with purchase
Easy to use
Quiet and easy to use the functions. Lots of different wash options.. Happy with purchase
Excellent washing machine
Bought this to my old one which worked fine until I broke the door and getti g repair done was over 100 so thought I’d get a new one looked at a few sites but as I wanted installation and old one taken away Amazon won hands down charging 21 which is great value. The guys who delivered and installed the washing machine were brilliant as they was a problem with the cold tap to the connect the cold water to which took a bit of fiddling but was solved by turning of stopcock cannot fault them they were excellent even turned over my rug to avoid the old one dripping on it when taking it out (and they took their shoes off) onto the machine itself massive drum 10kg takes longer than my old one as a lot of programmes are preset with spin speed so my require a 2nd spin I am sure will find the ones I’ll use most as I get used to it. So far very happy with it and it’s more streamlined than my last one fits flush with kitchen units. Sorry such a long review but if your thinking about having delivered and installed highly recommend.
Excellent washing machine
Bought this to my old one which worked fine until I broke the door and getti g repair done was over 100 so thought I’d get a new one looked at a few sites but as I wanted installation and old one taken away Amazon won hands down charging 21 which is great value. The guys who delivered and installed the washing machine were brilliant as they was a problem with the cold tap to the connect the cold water to which took a bit of fiddling but was solved by turning of stopcock cannot fault them they were excellent even turned over my rug to avoid the old one dripping on it when taking it out (and they took their shoes off) onto the machine itself massive drum 10kg takes longer than my old one as a lot of programmes are preset with spin speed so my require a 2nd spin I am sure will find the ones I’ll use most as I get used to it. So far very happy with it and it’s more streamlined than my last one fits flush with kitchen units. Sorry such a long review but if your thinking about having delivered and installed highly recommend.
Clever-Washing Machine
Early days for now, A family man, brought this machine on Amazon delivery was amazing only three days.
9kg load so straight away loading door is a lot wider,
The most interesting thing I noticed that the -Machine adjusts everything so you get the most out of your wash plus energy.
It still does you programme.
Plus a count down led screen.
End of washing.
End of Door Lock with a audio sound.
Oh the 1400 spin is crazy, saving in drying time.
I will leave it for now.
Get back to you all another time.
Clever-Washing Machine
Early days for now, A family man, brought this machine on Amazon delivery was amazing only three days.
9kg load so straight away loading door is a lot wider,
The most interesting thing I noticed that the -Machine adjusts everything so you get the most out of your wash plus energy.
It still does you programme.
Plus a count down led screen.
End of washing.
End of Door Lock with a audio sound.
Oh the 1400 spin is crazy, saving in drying time.
I will leave it for now.
Get back to you all another time.
Clever-Washing Machine
Early days for now, A family man, brought this machine on Amazon delivery was amazing only three days.
9kg load so straight away loading door is a lot wider,
The most interesting thing I noticed that the -Machine adjusts everything so you get the most out of your wash plus energy.
It still does you programme.
Plus a count down led screen.
End of washing.
End of Door Lock with a audio sound.
Oh the 1400 spin is crazy, saving in drying time.
I will leave it for now.
Get back to you all another time.
Clever-Washing Machine
Early days for now, A family man, brought this machine on Amazon delivery was amazing only three days.
9kg load so straight away loading door is a lot wider,
The most interesting thing I noticed that the -Machine adjusts everything so you get the most out of your wash plus energy.
It still does you programme.
Plus a count down led screen.
End of washing.
End of Door Lock with a audio sound.
Oh the 1400 spin is crazy, saving in drying time.
I will leave it for now.
Get back to you all another time.
Clever-Washing Machine
Early days for now, A family man, brought this machine on Amazon delivery was amazing only three days.
9kg load so straight away loading door is a lot wider,
The most interesting thing I noticed that the -Machine adjusts everything so you get the most out of your wash plus energy.
It still does you programme.
Plus a count down led screen.
End of washing.
End of Door Lock with a audio sound.
Oh the 1400 spin is crazy, saving in drying time.
I will leave it for now.
Get back to you all another time.
Very pleased custome
This product was easy to install . Easy to use and great value for money . It’s very quiet compared to my old machine .
Very pleased custome
This product was easy to install . Easy to use and great value for money . It’s very quiet compared to my old machine .
Very pleased custome
This product was easy to install . Easy to use and great value for money . It’s very quiet compared to my old machine .
Very pleased custome
This product was easy to install . Easy to use and great value for money . It’s very quiet compared to my old machine .
Fantastic
Best washing machine, working fantastic, not noisy like some washing machine can be. Value for money. I would definitely recommend i
Fantastic
Best washing machine, working fantastic, not noisy like some washing machine can be. Value for money. I would definitely recommend i
Very comfortable and easy clean also looks nice
Arrived on time and looks nice am very pleased with i
As good as my previous candy
I bought a candy machine as my previous candy lasted 26years and I only got a new one when the old one started to leak
Very comfortable and easy clean also looks nice
Arrived on time and looks nice am very pleased with i