INIU Power Bank, 20W PD3.0 QC4.0 Fast Charging 20000mAh Portable Charger, 3A USB C Outputs with Flashlight LED Display Battery Pack for iPhone 13 12 X Pro Samsung S21 S20 iPad Huawei.
Charging Ports
USB-A×2 + USB-C×1
USB-A×2 + USB-C×1
USB-C×1
USB-C×1
USB-A×2 + USB-C×1
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Capacity
20000mAh
10500mAh
15W max
15W max
10000mAh
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Maximum Output
22.5W PD
22.5W PD
–
–
22.5W PD
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Compatible Devices
All Phones,tablets,wireless earbuds,etc.
All Phones,tablets,wireless earbuds,etc.
All Qi-enabled iPhones,Samsungs, wireless earbuds,etc.
All Qi-enabled iPhones,Samsungs, wireless earbuds,etc.
This charger is great! I agree with the other reviews that it is fairly heavy (so not really one for your handbag / pocket on a night out), but don’t let that put you off! I took this to a 4 day festival and it was perfect to charge at night. There was still loads of charge left at the end of the weekend. I charged my iPhone 9.5 times in total, from less that 10% battery each time! Well worth the money
I brought this to use for my iPhone it it heavy but it holds the charge and it is easy to use and it does charge your phone quick, it’s good quality, but it does take a while to charge but it is worth i
Item as described but I would say it’s heavier than I expected. I like the digital display that says how much charge it has left and it has a light on although I’m not totally sure why. Will be very useful for our many trips abroad as it’ll easily fit in a travel on bag. The size is a little bigger than an iPhone and maybe double the thickness. Charges quickly and has 3 charging ports, 2 usb, 1 lightning. Overall good product and would recommend. Charging wire could have been a bit longer though, that’s the only negative point.
After seeing multiple YouTube reviews about powerbanks not holding the amount of power they advertise, I searched for more information about this one. INIU powerbanks are true to their word. This is 2x10000mAh batteries together in one case.
I purchased two of these banks for a long weekend away camping. One to charge an iPhone 12 Pro Max and the other to charge a Samsung Z Flip 5 as well as my single 18650 battery vape.
Neither of the phones ever went down to 0% before charging but charging my iPhone from 20% to 100% took around 1 hour using an official Apple cable. The Samsung was much quicker when using a Samsung cable and utilising the fast charge USB-C port on the powerbank. 15% to 100% in around 45 minutes.
Our weekend ran from Thursday evening to Sunday Afternoon and we both managed 3 almost full charges and multiple cape charges. Getting home, the ‘Samsung’ powerbank is still on 23% and the ‘iPhone/Vape’ powerbank is on 17%. Sometimes having a phone and vape plugged in at the same time.
Would definitely recommend grabbing one of these if keeping your phone charged out and about is important.
Slightly heavier than expected but the power bank is very sturdy and will charge a few phones many times. Really good accessory. I had to buy an additional cable to log the bank into my phone to charge but these are readily available for a few ‘s. Would definitely recommend this item. Good price too.
Wanted a decent power bank as backup charger for my wife and I wilst on cycle tours. This is neat and easy to use showing amount of charge left. Easily fully charges our Samsungs with plenty of spare charge left-over. Slightly on the heavy side, but to be expected. Looks and feels quality.
I bought this power bank for a recent camping trip. I used it to charge my phone and after 4 nights it still had just under 50% charge left. Very impressed.
The dash to display the charge % remaining also a good touch.
It is quite heavy for the size but this was not an issue as it was left in the tent rather than carried in a backpack. Also feels well built and durable.
Takes a couple hours to charge from the mains.
Excellent product and recommended.
The INIU Power Bank is a robust portable charging solution for the modern user. With a substantial 20000mAh capacity, it promises to keep your devices powered throughout the day. The fast charging capability, rated at 22.5W, is a standout feature, allowing for quick top-ups of your gadgets, which is especially convenient when time is of the essence.
Design and Build Quality:
The design of the INIU Power Bank is sleek and user-friendly, with a compact form factor that makes it easy to slip into a bag or even a pocket. The build quality feels solid, giving the impression that it can withstand the rigors of daily use without issue.
Charging Performance:
One of the most significant advantages of this power bank is its compatibility with a wide range of devices, from the latest iPhone 15 to older models and various Samsung and iPad devices. The inclusion of both PD3.0 and QC4.0 technologies ensures that it can deliver fast charging to a multitude of devices, which is a boon for users who carry multiple gadgets.
The USB C input and output mean that you can charge the power bank and your devices with the same type of cable, reducing the need to carry extra cables. The charging times are impressive, with the power bank itself recharging quickly and efficiently, ready to serve again.
User Experience:
Using the INIU Power Bank is a straightforward affair. The LED indicators provide a clear understanding of the remaining charge, which helps in planning your usage. The power bank’s ability to charge multiple devices simultaneously without a significant drop in charging speed is a feature that many will appreciate.
Final Thoughts:
The INIU Power Bank is a reliable companion for those who rely heavily on their electronic devices throughout the day. Its fast charging capabilities, high capacity, and broad compatibility make it a versatile accessory. While it may not be the most innovative product on the market, it delivers on its promises and provides a dependable power source on the go.
Rating: 4/5 Stars
The INIU Power Bank loses a star for the lack of groundbreaking features, but it gains in reliability, efficiency, and design. It’s a solid choice for anyone in need of a portable charging solution. Whether you’re a professional on the move or a tech enthusiast with a suite of devices, this power bank is worth considering.
This is an amazing product compared to its competitors whereas basically half price while I bought it and I see it still is this year and it just charges so fast compared to my two other batteries.
Is capacity is fantastic with no issues with connectivity and portability is fine anyone who complains is too heavy needs to go to the gym.
The ports are fine with no issues at all performance and quality is fantastic.
When I bought it it was technically half price to origin of price of 35 pound but I see now it’s understand the price of 17 pound and 29 pens this June 2024 and so it’s pretty similar to what I bought it last year in 2023 at Christmas time
This is a great , small piece of kit that holds its charge really well. I brought it for my daughter to take to festivals this summer so she could contact us if needed. She charged it up and off she went. It kept her phone charged over the weekend and I thought great, that worked. Then speaking to her today it turned out she charged it at the beginning of August, used it 3 times and it still has a 25% charge left. This hasn’t decreased in over a month. Definitely recommend this product.
fantastic power bank. loved the display on it so I can see what charge it is at. Has 2 outputs so I can charge 2 devices at once. comes with a bag to put it in and a short cable that fits in the pouch as well. used this on holiday and it saved me so many times. Only downside was that it is quite heavy, but that is to be expected. the weight was quite noticeable when I put it in my backpack.
This is heavy BUT holds a reassuring amount of charge. It’s also great for charging 2 devices at once. Saved the day when we NEEDED to get that up close footage of Harry Styles at Wembley! It charged our phones pretty fast and still had loads of capacity left. I like that it shows how much charge is left in it.
The INIU Power Bank is an absolute game-changer! With a massive 20,000mAh capacity, it keeps my devices charged for days. The 22.5W fast charging via USB-C is a lifesaver when I’m on the go. It’s compact, reliable, and a must-have for anyone who values portable power.
Fantastic product, no issues as of yet, heavy like others have said but charges the phone up pretty quick, been back off hols for 6wks and still has 48% left, well worth the money
This is the second one I’ve bought….not because the first was no good, on the contrary I was so impressed with the first one, I bought a second! So one in the vehicle and out and about at work as well as one at home. I charge these with my solar inverter so all free power on standby.
Great design and well built with everything you need. Definitely a recommend
Like the screen which indicates charging progress and it overall looks sleek. It’s got a nice weight to it but would have no problem travelling with it. Good product and fast delivery 🙂
Only had this a day so the only test I done was charge my Samsung s22ultra, it took 55 mins to charge from 28% to full, it used about 12% of the Iniu charge. I’m looking forward to giving it a proper test on a camping weekend in a few weeks.
A lot of reviews mention the weight, yes it is robust but that to me equals quality.
I have just been on a 4 day hiking holiday in the Peak District and use all trails app to do walks, I had phone running for at least 6 – 8 hours on the gps app using this power bank was brilliant I used my power bank every day and on 1 charge it lasted for 3 days. well worth the money, my only negative is that it is a little bulky if using every day in jeans pocket. When in my hiking bag no problem.
It has been a very useful part of my daily gadget life. It does charge my phone up to 4 times and my tablet like 3 times. It holds enough charge but my only qualms is it takes ages to charge it to 100%
I’ve purchased this battery 2 years ago and it was going very strong until it faulted, which is not something terrible. Things break. I’ve reached out to their customer service who offered to replace it for free for me, even after 2 years! I cannot recommend the battery and the company more. Very happy customer. Thank you guys.
Never looked back this charger goes everywhere with me, especially on hospital trips..you just don’t know how long in the queue your going to wait and the only thing that keeps me going is that I have back-up and it really does last a long time once you charge to 100%
I have this unit for some time and it has been great. Choice of charging ports. 3 in all. And can all be used to charge it too. It is fast and can charge my phone many times.
It recently went wrong. I contacted the company and they asked me to do some tests. Unfortunately it was broken. They replaced in two days flat.
Totally recommend the company and this product. No company gives three years warranty if they have no faith in their products.
My brother loves his. Worked perfectly from day 1. Mine however wasn’t displaying the percentage in full so I returned for a full refund. No hassle, quick and collected from my home by Royal Mail. I would buy another from this seller though if I needed to.
This power bank can charge my phone up to 3-4 times. Although it charges my phone very quick and gives it many charges, I am dissatisfied with how long it takes to charge the actual power bank. I left it over night with the included charger hoping that it would fully charge, but unfortunately it only charged to 60% and the charging speed is very slow with the included charger. I used another usb-c and it charged up my power bank in 3 or 4 hours which is a lot faster than the included charger. Further more the power bank is great with its sleek minimal design and a led screen pronouncing the percentage of the power bank. The included cotton case is great from preventing scratches and easy to carry. Overall great product but I recommend using your own usb-c charger.
Hello one and all! This information may save some one the hassle and give the knowledge they need at the same time. If you are out for portable charger/battery for your laptop or even bigger devices such as; lets say a Steam deck or ROG Ally. These are both equivalent but take less power than a propper gaming laptop. The 22.5w power bank even with fast charging capabilities (mind you these work only on supported mobile devices) this is a power bank meant for mobiles and not more. I own a steam deck and have purchased this charger being mislead by the information provided by the seller both in the item name (description in the header) as well as the pictures provided as advertisement for the product. Now due to the fact I was looking for a power bank for a handheld gaming console and bought whilst being mislead the wrong product I am out of pocket by this products price of about 40 GBP. If you ask me, this is a brilliant power bank for your mobiles and will charge them within or in half an hours time. Another thing to note that as this power bank discharges, it drops the wattage incrementally. For example; from 22.5w it goes down in 3.5 increments right up until 12.5 where it stays there. Isn’t that just about half of 22.5w??? Well anyways as much as I shot myself in the foot trying to get this for my handheld console/laptop and was disappointed, nevertheless I hope this review will help others. The star rating I have given is reflective of the advertisement towards bigger devices that require 55w to 65w charge capability. For a mobile phone its really good. I would have left a great five star review but false advertisement does its own to the customers…..
Purchased specifically to allow smart watch and Google Pixel to charge simultaneously at high capacity whilst camping. This delivered and has proven capable since. Little torch is a nice touch too. Recommended.
Powerbank charges up fast and is able to provide your phone with at least 2 or 3 charges which is perfect and it’s all in a decently small package compared to some other powerbanks that are massive. The design is also very sleek and looks good and feels of high quality.
Great product, does exactly what I needed. For a Google Pixel 6 pro it probably charges the device 2.5 times I would say. If you use the correctly rated cable it will rapid charge too. Takes quite a while to charge the unit itself, but this is to be expected. Would recommend!
It’s been a while since I purchased this power bank, but I love it since it charges incredibly quickly and holds a charge for a very long period. Absolutely suggest to others.
A good Power Bank which gives a digital read out of the amount of charge both whilst charging and also when powering the mobile/ IPad. Takes a good while to get up to 100% and is heavy to carry around. Overall very useful.
Really useful power bank, does fast charging well (albeit, I bought new USB C to C cables to do)… Is quite chunky but expected it to be with the level of power it holds… get a good 3.5 to 4 charging cycles on my S21 which keeps me going over a long weekend without the need for mains…
Purchased this for my holiday to keep pur phones charged while travelling. It gives 4 full charges with a little left for an emergency top up. We’ll worth the money . It does take a long time to charge but I do this overnight . Don’t really get the led torch but I didn’t buy it for a torch so not a conce
I bought this so I could read books and watch downloaded films etc on my devices with this powerbank to keep them charged during the likely blackouts. But also useful when out and about. Love the included torch -again for blackouts.
eally good power bank, charges your phone really fast with a proper cable and also the battery life is really good been using it for 4 work days now its only 61% only downside i would say its that its a bit heavy but thats not a problem would highly recommend i
Supports fast charge, so it can charge my Samsung Galaxy S21 from 0 to 100% in a little under 90 minutes.
Charges phone approximately 2 and a half times on a full charge.
It is a little bulky and heavy, but I leave it in my bag, so it doesn’t bother me.
A great product that I’d highly recommend. Unfortunately ours developed a fault but the team at INIU jumped on it and replaced it in an extremely professional and timely manner. I’d highly recommend both the product and the supplier to anyone looking for a quality power bank. 10/10 INIU!
This charger is great! I agree with the other reviews that it is fairly heavy (so not really one for your handbag / pocket on a night out), but don’t let that put you off! I took this to a 4 day festival and it was perfect to charge at night. There was still loads of charge left at the end of the weekend. I charged my iPhone 9.5 times in total, from less that 10% battery each time! Well worth the money
I brought this to use for my iPhone it it heavy but it holds the charge and it is easy to use and it does charge your phone quick, it’s good quality, but it does take a while to charge but it is worth i
A fantastic option for a portable power bank.
I’m able to charge my iPhone 13 Pro Max at least 3-4 times, or I could charge my iPad Air (5th Gen) almost 2 times.
Connectivity is great and provides multiple charging options.
Works as advertised and I’ll be buying the same again when I’m due for a replacement.
Item as described but I would say it’s heavier than I expected. I like the digital display that says how much charge it has left and it has a light on although I’m not totally sure why. Will be very useful for our many trips abroad as it’ll easily fit in a travel on bag. The size is a little bigger than an iPhone and maybe double the thickness. Charges quickly and has 3 charging ports, 2 usb, 1 lightning. Overall good product and would recommend. Charging wire could have been a bit longer though, that’s the only negative point.
After seeing multiple YouTube reviews about powerbanks not holding the amount of power they advertise, I searched for more information about this one. INIU powerbanks are true to their word. This is 2x10000mAh batteries together in one case.
I purchased two of these banks for a long weekend away camping. One to charge an iPhone 12 Pro Max and the other to charge a Samsung Z Flip 5 as well as my single 18650 battery vape.
Neither of the phones ever went down to 0% before charging but charging my iPhone from 20% to 100% took around 1 hour using an official Apple cable. The Samsung was much quicker when using a Samsung cable and utilising the fast charge USB-C port on the powerbank. 15% to 100% in around 45 minutes.
Our weekend ran from Thursday evening to Sunday Afternoon and we both managed 3 almost full charges and multiple cape charges. Getting home, the ‘Samsung’ powerbank is still on 23% and the ‘iPhone/Vape’ powerbank is on 17%. Sometimes having a phone and vape plugged in at the same time.
Would definitely recommend grabbing one of these if keeping your phone charged out and about is important.
Slightly heavier than expected but the power bank is very sturdy and will charge a few phones many times. Really good accessory. I had to buy an additional cable to log the bank into my phone to charge but these are readily available for a few ‘s. Would definitely recommend this item. Good price too.
Wanted a decent power bank as backup charger for my wife and I wilst on cycle tours. This is neat and easy to use showing amount of charge left. Easily fully charges our Samsungs with plenty of spare charge left-over. Slightly on the heavy side, but to be expected. Looks and feels quality.
The dash to display the charge % remaining also a good touch.
It is quite heavy for the size but this was not an issue as it was left in the tent rather than carried in a backpack. Also feels well built and durable.
Takes a couple hours to charge from the mains.
Excellent product and recommended.
Design and Build Quality:
The design of the INIU Power Bank is sleek and user-friendly, with a compact form factor that makes it easy to slip into a bag or even a pocket. The build quality feels solid, giving the impression that it can withstand the rigors of daily use without issue.
Charging Performance:
One of the most significant advantages of this power bank is its compatibility with a wide range of devices, from the latest iPhone 15 to older models and various Samsung and iPad devices. The inclusion of both PD3.0 and QC4.0 technologies ensures that it can deliver fast charging to a multitude of devices, which is a boon for users who carry multiple gadgets.
The USB C input and output mean that you can charge the power bank and your devices with the same type of cable, reducing the need to carry extra cables. The charging times are impressive, with the power bank itself recharging quickly and efficiently, ready to serve again.
User Experience:
Using the INIU Power Bank is a straightforward affair. The LED indicators provide a clear understanding of the remaining charge, which helps in planning your usage. The power bank’s ability to charge multiple devices simultaneously without a significant drop in charging speed is a feature that many will appreciate.
Final Thoughts:
The INIU Power Bank is a reliable companion for those who rely heavily on their electronic devices throughout the day. Its fast charging capabilities, high capacity, and broad compatibility make it a versatile accessory. While it may not be the most innovative product on the market, it delivers on its promises and provides a dependable power source on the go.
Rating: 4/5 Stars
The INIU Power Bank loses a star for the lack of groundbreaking features, but it gains in reliability, efficiency, and design. It’s a solid choice for anyone in need of a portable charging solution. Whether you’re a professional on the move or a tech enthusiast with a suite of devices, this power bank is worth considering.
Is capacity is fantastic with no issues with connectivity and portability is fine anyone who complains is too heavy needs to go to the gym.
The ports are fine with no issues at all performance and quality is fantastic.
When I bought it it was technically half price to origin of price of 35 pound but I see now it’s understand the price of 17 pound and 29 pens this June 2024 and so it’s pretty similar to what I bought it last year in 2023 at Christmas time
This is a great , small piece of kit that holds its charge really well. I brought it for my daughter to take to festivals this summer so she could contact us if needed. She charged it up and off she went. It kept her phone charged over the weekend and I thought great, that worked. Then speaking to her today it turned out she charged it at the beginning of August, used it 3 times and it still has a 25% charge left. This hasn’t decreased in over a month. Definitely recommend this product.
fantastic power bank. loved the display on it so I can see what charge it is at. Has 2 outputs so I can charge 2 devices at once. comes with a bag to put it in and a short cable that fits in the pouch as well. used this on holiday and it saved me so many times. Only downside was that it is quite heavy, but that is to be expected. the weight was quite noticeable when I put it in my backpack.
This is heavy BUT holds a reassuring amount of charge. It’s also great for charging 2 devices at once. Saved the day when we NEEDED to get that up close footage of Harry Styles at Wembley! It charged our phones pretty fast and still had loads of capacity left. I like that it shows how much charge is left in it.
The INIU Power Bank is an absolute game-changer! With a massive 20,000mAh capacity, it keeps my devices charged for days. The 22.5W fast charging via USB-C is a lifesaver when I’m on the go. It’s compact, reliable, and a must-have for anyone who values portable power.
Fantastic product, no issues as of yet, heavy like others have said but charges the phone up pretty quick, been back off hols for 6wks and still has 48% left, well worth the money
This is the second one I’ve bought….not because the first was no good, on the contrary I was so impressed with the first one, I bought a second! So one in the vehicle and out and about at work as well as one at home. I charge these with my solar inverter so all free power on standby.
Great design and well built with everything you need. Definitely a recommend
Like the screen which indicates charging progress and it overall looks sleek. It’s got a nice weight to it but would have no problem travelling with it. Good product and fast delivery 🙂
A lot of reviews mention the weight, yes it is robust but that to me equals quality.
It has been a very useful part of my daily gadget life. It does charge my phone up to 4 times and my tablet like 3 times. It holds enough charge but my only qualms is it takes ages to charge it to 100%
Never looked back this charger goes everywhere with me, especially on hospital trips..you just don’t know how long in the queue your going to wait and the only thing that keeps me going is that I have back-up and it really does last a long time once you charge to 100%
I have this unit for some time and it has been great. Choice of charging ports. 3 in all. And can all be used to charge it too. It is fast and can charge my phone many times.
It recently went wrong. I contacted the company and they asked me to do some tests. Unfortunately it was broken. They replaced in two days flat.
Totally recommend the company and this product. No company gives three years warranty if they have no faith in their products.
My brother loves his. Worked perfectly from day 1. Mine however wasn’t displaying the percentage in full so I returned for a full refund. No hassle, quick and collected from my home by Royal Mail. I would buy another from this seller though if I needed to.
Highly recomend this item.Had it for a while now,it’s grea
Seems to hold charge and is ready for any eventuality. Good purchase.
Not very quick charge for large phones but nice and compact with very good display and doesn’t take long to charge.
Not the lightest power pack I have but very nicely made I do used them for my telescope dew strips so it lasts hours
Purchased specifically to allow smart watch and Google Pixel to charge simultaneously at high capacity whilst camping. This delivered and has proven capable since. Little torch is a nice touch too. Recommended.
I bought one of these batteries a few months ago and was very happy with it. Compact and fast charging.
Unfortunately the battery developed a fault and I’ve been in touch with the vendor and they were easy do deal with and sorted the issue out for me.
Very pleased.
Powerbank charges up fast and is able to provide your phone with at least 2 or 3 charges which is perfect and it’s all in a decently small package compared to some other powerbanks that are massive. The design is also very sleek and looks good and feels of high quality.
Great product, does exactly what I needed. For a Google Pixel 6 pro it probably charges the device 2.5 times I would say. If you use the correctly rated cable it will rapid charge too. Takes quite a while to charge the unit itself, but this is to be expected. Would recommend!
Used it with my sat nav on a long journey, very happy with this product.
Bought this for the sole use of my heated gillet. Works fine
Durable.
Quick to charge and can charge up to 5 phones before it runs out.
It is very fast charging
I have had other charging units before but this one is brilliant, it charges anything in half the time, the battery life of the charger is also great.
I was recommended to buy this power bank. I use it to charge my phone and tablet,, it is brilliant, great purchase.
It’s been a while since I purchased this power bank, but I love it since it charges incredibly quickly and holds a charge for a very long period. Absolutely suggest to others.
Stopped working 12 days after 30 day return
But Amazon replaced
Very good service from Amazo
Actually does fast charging. Have 3 of these now as the kids keep robbing mine. Buy i
Great powerbank just wish it had some more charging ports !
Used for first time on Samsung s21 ultra 5g. Gained 6 percent in 5 min.
Amazing
A good Power Bank which gives a digital read out of the amount of charge both whilst charging and also when powering the mobile/ IPad. Takes a good while to get up to 100% and is heavy to carry around. Overall very useful.
No idea yet they have made me do this so I can access the lifetime warranty.
Used to top up charge on long days and where battery usage was higher than normal due to travel
if you have teenagers then this is a fab power bank with built in torch charges really quick daughter loves it Small compact well worth the money
This power bank was ordered to power my heated Gilet. It does that for hours, I can have a warm jacket, and charge my phone at the same time.
Displayed 0% charge on receipt. Able to reset by pressing button until display reset to 44%.
Really useful power bank, does fast charging well (albeit, I bought new USB C to C cables to do)… Is quite chunky but expected it to be with the level of power it holds… get a good 3.5 to 4 charging cycles on my S21 which keeps me going over a long weekend without the need for mains…
Better than it’s smaller model power wise (it’s a higher capacity) but is bulky and heavy. Works well on a heated Gilet for several hours.
Purchased this for my holiday to keep pur phones charged while travelling. It gives 4 full charges with a little left for an emergency top up. We’ll worth the money . It does take a long time to charge but I do this overnight . Don’t really get the led torch but I didn’t buy it for a torch so not a conce
I bought this so I could read books and watch downloaded films etc on my devices with this powerbank to keep them charged during the likely blackouts. But also useful when out and about. Love the included torch -again for blackouts.
eally good power bank, charges your phone really fast with a proper cable and also the battery life is really good been using it for 4 work days now its only 61% only downside i would say its that its a bit heavy but thats not a problem would highly recommend i
Superb little produce to keep 3 phones charged over a 3 day festival
Supports fast charge, so it can charge my Samsung Galaxy S21 from 0 to 100% in a little under 90 minutes.
Charges phone approximately 2 and a half times on a full charge.
It is a little bulky and heavy, but I leave it in my bag, so it doesn’t bother me.
Nice display, fast charging of devices, good battery capacity. Overall good size
Negatives is device itself charges slow, no fast charging the power bank itself.
I like the fact of how quick it charges from empty & it charges my iPad and iPhone very fast.
A great product that I’d highly recommend. Unfortunately ours developed a fault but the team at INIU jumped on it and replaced it in an extremely professional and timely manner. I’d highly recommend both the product and the supplier to anyone looking for a quality power bank. 10/10 INIU!