Vax 1-1-142257 Platinum Smartwash Carpet Cleaner, Charcoal/Blue
There’s a different kind of life deep in your carpet.
The VAX Platinum Smartwash kills over 99% of potentially harmful bacteria that can cause bad odours in your home.* Leaving your carpet clean and smelling fresh.
VAX’s best ever carpet washer
Platinum SmartWash effortlessly outperforms the UK’s leading rental and delivers a deep clean 7 times more effective than vacuuming aloneΔ.
Kills over 99% of bacteria*
Kills over 99% of potentially harmful bacteria that can cause bad odours in your home.*
Motion sense technology
The Platinum SmartWash automatically transitions from washing to drying, just push forwards to wash, pull backwards to dry.
Triggerless design
No trigger, no hassle. Platinum SmartWash automatically dispenses the correct mix of water and solution.
Advanced FLEXFORCE brushbars
Optimised, flexible bristles distribute the correct energy deep into your carpet fibres to effectively lift dirt.
Easy to access brushbars
Quick and easy to access and remove for cleaning, the brushbars simply lift out with no tools required.
Dedicated dry only mode
Leaves carpets dry in as little as 1 hour† so you can carry on with your day without disruption.
Don’t stop at carpets
Above floor cleaning for a complete home clean. VAX’s patented Spinscrub hand tool enables you to remove dirt from stairs and upholstery too.
Shop the Vax Carpet Cleaner range
 Platinum Smartwash |  Compact Power |  Compact Power Plus |  Dual Power Pet Advance |  Rapid Power Revive |  Rapid Power Plus |  Platinum Power Max | |
| Brush System | Advanced Flexforce Brushbars | Aquaspin Brushbar | Aquaspin Brushbar | Dual Brushbar | 5x SpinScrub Brushes | 5x SpinScrub Brushes | XL Brushbar + 7x SpinScrub |
| Antibacterial Cleaning | Kills over 99% of bacteria* | — | — | — | — | — | Removes up to 93% of bacteria* |
| Motion Sense Technology | Yes | — | — | — | — | — | — |
| Outcleans UK’s leading rental | Yes | — | — | — | — | — | Yes |
| Above Floor Cleaning | Yes | — | — | Yes | Yes | Yes | Yes |
| Quick Dry | Yes | — | — | — | Yes | Yes | Yes |
| Automix Technology | Yes | — | — | — | Yes | Yes | Yes |
| Antimicrobial Brushbar | Yes | Yes | Yes | — | Yes | Yes | Yes |
| Cleaning Reach | 11.5m | 6.7m | 6.7m | 10.5m | 10.5m | 10.5m | 13.5m |
| Tools Included | 2in1 Antimicrobial + SpinScrub | — | — | Wash Tool | 2in1 Antimicrobial + Crevice | 2in1 Antimicrobial + SpinScrub | 2in1 Antimicrobial + SpinScrub |
| Solution Included | 2x 250ml Platinum Antibac | 250ml Platinum Professional | 250ml Platinum Professional | 250ml Platinum Professional | 250ml Platinum Professional | 250ml Platinum Professional | 250ml Platinum Professional |
| Pre/Post Treatment Solution | 250ml Pre-treatment | — | 250 ml Pre and Post Treatment | 250ml Pre-treatment | — | 250 ml Pre and Post Treatment | 2x 250ml Pre-treatment |
| Weight: | 7.4 kg |
| Dimensions: | 32 x 46 x 106 cm; 7.4 Kilograms |
| Brand: | Vax |
| Model: | 1-1-142257 |
| Colour: | Charcoal/Blue |
| Colour: | Charcoal/Blue |
On first use you don’t realise what is in your carpet till you use the vax carpet cleaner
Excelle
This is a great carpet cleaner I had the older version which was getting tired so after much deliberation I decided to get a new one and it’s the best decision I made carpets are clean & dry in an hr. Love it.
Cleans the carpets well and sycks up the water well enough to walk on carpets within the hour Thank you
I would have sent my previous washer back under guarantee but we had not kept the box. A lesson to be learnt! However, this one is a big improvement, in particular the way the brushes can be removed easily for cleaning. Obviously with it being more sophisticated there is more to go wrong but the box is safely stored in the shed for the 6year duration of the guarantee!
The cleaner does a really good job. With three dogs in the house it is an essential item. The carpets look as good as new when I’ve finished but of course once you start to clean them you need to keep it up. Why is this?
Very good suction! All way round seems to work perfectly and cleans very well.
We use the hoover on the carpet first and then use the cleaner. The cleaner got rid of raspberry stains on the carpet without any issues at all.
The drying function is good too.
The cleaner itself is easy to take apart and clean, which we have done after every use, as hoovering doesn’t always pick up everything.
Highly recommend and wish we had gone one sooner.
If some buyers had issues I’m sure Amazon and vax would have sorted for them, ours worked perfectly,very pleased. Amazing
Great machine, slightly heavy but manageable.
Worth knowing that at present (3/8/22) if purchased direct from Vax, for the same price you get a free 50 floor steam cleaner.
Absolutely fabulous machine. It’s so easy to use, and even easier to clean…much much better than my old Vax carpet cleaner…definitely impressed and would really recommend if you’re looking for a carpet cleaner that would put new life into your carpets…
I bought this based on other reviews being so positive.
Having owned two previous Vax carpet cleaners, I knew it would be a good machine. I certainly wasn’t disappointed!
Most people who have used one of these machines will know that it cleans at least as well as a professional machine which can be hired – but it’s actually better. Much better, in my view.
Everybody says how well it cleans, but cleaning the machine itself, (after quite a few shampooing sessions), is far easier than previous models. The brushes come out for cleaning and go back in so easily. Everything from filling with water to dismantling looks like it was done with input from people who are going to use the machines… unlike some products!
Highly impressive.
Vax customer care is very good. I bought through Amazon the Vax pets and family carpet cleaner for 147 pound, no longer available. But didn’t I have trouble with it! I used it twice. The belt kept breaking, the machine was overheating and each time 8 screws to undo, you can’t buy the belt anywhere other than from Vax. It left black burnt rubber deep in my carpet. I could have returned the machine to Amazon but Vax wanted it sent to them, it was just 6 months old. I returned it to Vax with photos and set up a claim. They replaced it with the Platinum Smartwash retail 299 at no cost to me and even sent me extra cleaning fluid. Now this is a very different machine. It is very user friendly, easy to set up and easy to use and gives awesome results. It is important to vacuum thoroughly before you use it. Set it up properly and fill the separate bottle with the dedicated cleaning fluid and work slowly. Bad staining needs several passes on wash. Then rinse by taking away the solution bottle. Keep pulling water on dry only until you’ve got most ot it up. I did find some leakage on the cleaning bottle when using the hose. To remedy this reset the grommet in the base of the bottle by just pushing it in briefly. The other design fault is the snap on spinscrub tool. It’s a b****r to remove. Easy on but hard to get off and change the tool head. It’s just a blob of fixed plastic that recesses into a hole and if not careful you could snap off the tab and destroy the tool sheath which is inflexible perspex. Best not change it unless you have to. Also this machine is not ideal for staircases as the hose is not long enough. You’ll need to work both ends of the stairs and have a second person to steady the machine so it doesn’t fall off the stairs! Clean the machine when your done, it’s quick and straightforward. Make sure the hose is clean and dry before you store it so you don’t get dried in debris blocking the nozzle.
Other people have mentioned changing drive belts on this machine. Dont let them confuse you. The drive mechanism is not consumer repairable on this model. Its a lifetime turbo assembly that is not accessible to the consumer, similar to a Dyson There is a 6 year warranty and if you have an issue with the motor the machine goes back to vax by a courier. So keep your box!! This is a good machine, probably Vax’s best ever and worth buying and I’m pleased with the results I’m getting. I had a horrible mess from a large overwatered plant pot, soil and peat stained water over 50cm and the stain has now gone from my carpet. Plants on my carpets are now banned ! Grease stains, oil based dried on paint, oil..and burnt on rubber are best treated carefully with isopropyl.. rubbing alcohol, a solvent before you wash the carpet! Hope this helps.
This carpet cleaner is just what I needed. It is easy to use once you get the hang of it. I had contacted Amazon as it wasn’t working properly and they had put me in touch with Vax. The problem was me. I hadn’t fitted the parts back correctly. Now I know to take care when reassembling after cleaning the brushes. Dog hairs! Well done customer services and Vax.
What a fabulous machine, made the carpets look like new. Carpets were fully dry within a hour. May need to do a double run on a difficult stain. Machine makes a noise when dirty water tub needs to be emptied. Comes apart very easily for full cleaning
One cautionary note. As the machine is made of plastic, caution needs to be shown with assembly or dismantling.
Borrowed and hired carpet cleaners. But what a buy this was. Up and running in a couple of minutes and what a fantastic job it does, couldn’t be happier with it.
So easy to use, not very heavy compared to other ones on the market, easy to clean and does an amazing job of cleaning my carpets.
Suction is very good with the 1200watt motor although I wish it was a bit more stronger as I find myself at times testing to push down gently to the top of it to really get extra suction as I pulled back to collect dirty water but seriously minor niggle and so glad I got this over anything else. Just a heads up there’s quite a few used for sale very cheap and worth getting one of those like I did on Amazon Warehouse. Nothing wrong with mine it came without the bag to put accessories in and no detergent so I’m guessing the previous person dodgily bought it new and used it to clean their entire house then returned it in under 30 day rule so got a house clean for free and full refund. Sneaky eh. Buy one used for nearly 100 off price and you will always have a decent carpet cleaner which judging by the dirt in my carpets I’m going to be cleaning more often with it now.
Nothing to dislike. I have shampooed every room in the house and it is fully carpeted. Brought the carpets up like new. Unbelievable. Thank you ,would fully recommend it.
I love this Vax it cleans brilliantly and jo problem to use. Best purchase I’ve made for a long time.
I have really not found anything to criticise on this machine.
Best carpet cleaner on the market today. Easy to use just like hoovering your carpet. Must get yourself one
I managed to get this vac for 200 it’s differently worth that price it practically leaves my carpets dry it’s a great all round Vax I have used the cheaper standard Vax before and this is above and beyond that by far.
As a basic machine that is easy to move around & carry it is a nice machine. Compared to professional machines it hasn’t got quite the cleaning power but for regular cleaning and smalls spills it is fine. Would recommend.
Two children two dogs and two grandchildren later the carpets were ready to be thrown out but wait buy a vax and give them another three years!
his was to save me hiring a carpet cleaner 100 every season for our static caravan, the carpets are like new again and there was some heavy traffic .
Cleaned ALL carpets,Lounge,stairs,and Bedrooms,Brilliant and the drying really works.
Me: Thank you for changing my life.
Vax smartwash platinum: I’m literally a carpet cleaner.
Note: The suction power isn’t amazing but that actually ends up being a bonus in my household. My “pet” Hoover won’t get up pet hair at all so I’ve been using this after a quick Hoover, it doesn’t suck all the pet hair in and instead clumps it all together in a nice easy to pick up pile. Much more effective than the Hoover.
Better than I thought it would be
The dirt / debri removed from the carpets was just amazing. The carpets look brand new and we’re dry in no time. Family and friends booking a visit to theirs
This is a good all round carpet cleaner! Good suction and dry modes on it. Would definitely recommend this product!
So simple to use, including with the accessories, does a great job. Only downside is that it is heavy to push when full of water but there’s not a lot that can be done about that.
Easy to use, very efficient, and does a good job of cleaning and drying carpets.
Just got this and I had read the great reviews and thought must be good ! It really is great, easy to use and does a top job of cleaning the carpets. Long term this will certainly pay for itself.
I have an elderly dog brilliant cleaning up after him. Carpet dry in no time.
This is so much better than my last Vax carpet cleaner! A delight to use and so easy to clean.
After returning a Vax carpet cleaner that was useless and broke after one use, I was apprehensive about buying another one. I had owned a previous good Vax carpet cleaner but gave it away because although it cleaned well, the tanks were too small, the machine was hard to clean and it was very noisy and heavy.
Now this one I have to say is the best carpet cleaner I have ever used! Someone has obviously experienced all the difficulties that you generally get with other carpet cleaners and redesigned them to be easily used. The tanks slot into place easily. They have hardly any crooks and crannies to deal with when cleaning and they are a decent size, so you aren’t constantly having to fill up the water or empty the dirty water tank. The washing solution goes into a separate bottle that slots into the back and the solution is measured out automatically whilst you clean. My old machine had an integrated washing solution in the clean water tank and it was constantly using up the solution too quickly so I decided to measure it out myself and put it into the clean water tank. This model takes away all of that hassle.
Be aware that if you don’t slot the clean water tank in properly, you will find that the water won’t come out so it’s not a fault with the cleaner. I did this and realised I hadn’t slotted it in properly.
The ease of use is brilliant. You don’t have to squeeze and release the handle like other carpet cleaners as the movement of going forwards and backwards does it for you. There is a lit up indicator so you can see when it’s washing or when it’s drying. There is also a button you can press so that you are just drying which allows you to be able to suck up all the excess water allowing for quicker drying. The actual rotating brushes are wider in their design which allows for quicker cleaning coverage.
There are two attachments that give you the option of have a circular spinning brush for tough stains or a mini hand held small area clean. The smaller non spinning attachment comes with a silicone brush head or nylon bristle head which click on or off depending on what you are cleaning.
The only negative thing I can say about this machine is the spinning head attachment clicks on over this little plastic bump and I found it hard to take it off so had to prise it off with a flat head screwdriver whilst trying to pull at the same time. Maybe with time, it will loosen up. I just hope the plastic doesn’t snap.
The carpet cleaner is quieter than any others I have used but I did find myself eventually putting on headphones as the noise started to effect my hearing.
My photos show how good the machine cleans. My rug had been stored for years up in my loft but I decided it was time to bring it back to life and I’m amazed at how well it has turned out!
If you are looking for a good carpet cleaner, I would highly recommend this one.
Brilliant after my dog having seven puppies can you imagine the little accidents they’ve had :/ no matter how well you try and clean the carpets yourselves! this carpet cleaner is the best thing ever!!!
Although this machine was very efficient, the TV advertisement was not very clear regarding the free washer. It did not make clear that you had to order direct to receive the washer. We spoke to a person at your company who was not very helpful. I see that you have now changed the advert to read “free washer when ordered direct”. How convenient for your company but not for your customers. No more VAX products in my home.
Having 3 Labradors in the house this carpet cleaner is a must, ground in dirt is soon removed leaving the carpet spotlessly clean. A before and after of my carpet today.
My 15 yr old cream coloured carpet, was marked and grey looking near the settee, but now after using the Vax carpet shampooer, it looks clean and is almost as good as new. Using the ‘dry only’ option after shampooing, the carpet was left barely damp.
I am extremely happy with this machine.
Works like a dream highly recommended it carpets came up like new and the best part the carpets were dry within 20 mins
I purchased a Vax platinum carpet cleaner in the hope hope that it would clean a very soiled carpet in my
office. Following the instructions to the letter, I found it easy to assemble.
I started using the Vax platinum carpet cleaner and to my surprise It cleaned my very soiled carpet almost as if had never got so dirty. My score for the Vax Platinum Smartwash Cleaner a very good 10 out of 10. An Excellent Machine.
Easy to setup, I like the fact you don’t have to mix the cleaning solution. It does it all itself. The smart Wash and dry action is really great too. The attachments are really great too especially the rotating brush. Its much lighter than the previous model we had and easier to clean too.
Would recommend to any
Well thought out and automated flow rates for water and shampoo.
No messing with measuring solution and water. Cleans great and with extra dry doesn’t over wet carpet . Well pleased with results. Easy to clean.
I was a little worried this machine wouldn’t work as well as advertised. I shouldn’t have as its an absolute dream to use. I followed the instructions to the letter and emptied and cleaned it with no problems and I am not the most technical person at all. With practice I will be able to do it quite easily. The carpet in my lounge came up really well and even the pressure marks from furniture fluffed up a bit too making them less conspicuous. I would recommend it even though some people on their reviews said things didn’t work. I haven’t as yet used the hose parts on it but will in a week or so doing the edges which I couldn’t get to. The suction power on this machine is very good and I used the dry only feature and the carpet was dry within the hour as it said it would be. Highly recommended from my point of view and I now have no excuse for a stained carpet.
This machine is outstanding. I’ve owned Vax carpet cleaners throughout the years and they have always been good and they have improved each generation. This design appears to have thought of everything. Not only does it do a great job, but it also disassembles entirely and very easily for cleaning, including the brushes, so it’s no problem to keep it in perfect shape. It has a dry-only function and the tools do not attempt to all fit store on the machine itself, instead, they come in a vented bag that hangs from the handle, perfect for lifting and storing. The only gripe I have, and it’s just a very minor design thing, is the lead comes out of the base of the machine onto the floor, which means you probably have it in your hand at the handle to keep it out the way when in use, a clip on the handle to temporarily hold the cord during use would be nice – I told you it was minor, other than that, perfect.
Cleaned my pale apricot carpet. Got up most of the stains. Pleased I bought i
Purchased this carpet washer to replace a poorly designed faulty Vax ECR2V1P Dual Power Pet Advance Carpet Cleaner. I have used the Platinum a few times since receipt. Upholstery cleaning and Carpet washing, both excellent. The self mixing of detergent removes any doubts about getting it right. This is a well designed unit and very user friendly. It is easy to clean.
Brilliant suction.
It lifts up most of water from carpets on dry function and gets the rest on the “only dry” function.
Lifts all rubbed in dirt and stains. The black coffee stain on the “before” photo was there for 10 years. Completely gone with literally no effort.
So easy to use.
Assembly requires 2 min max. Just make sure to read the instructions thoroughly. Don’t skip it.
My tips:
Hoover your carpets thoroughly before using the machine. If you think your carpets are so well hoovered that they even don’t need washing, this is a good indication that your carpets are now ready to be washed.
1) Do not pull/push the machine too fast as you would do with the vacuum cleaner. The brushes need time to spin. I usually just slightly guide/push/pull it letting it roll pretty much itself.
2) For the best result, go over one place as many times as you need.
3) Clean carpet in sections. Go over with “Dry only” at the end of cleaning a section.
4) Clean thoroughly every part of your machine after every session. Don’t leave it dirty. The fibres will mix with debris, get dry and clog your machine, ruining it. You cannot even imagine how much dirt it will pull up, even on what you consider relatively clean carpets. I used it on my new carpets too in the second month of installing them. That was not a pretty sight. I was surprised how much dirt there was, considering we do not wear shoes at home to preserve the new carpets.
5) Clean the plastic hood that covers the brushes several times during the cleaning session when it looks pretty clogged.
I absolutely love this machine and would recommend it to anyone.
Very pleased with the performance of this machine which is easy to use and does a good job,
my carpets were not however heavily stained, I bought it to refresh the carpets as I do have a dog
Oh so easy to use. Carpet has been down12 years with heavy foot fall in doorway. Used vax without stain remover and was surprise with the result, better than I expected. And to get 6 year warranty once registered.
Got wardrobe built in last week with woods in carpet everywhere, I used vacuum with max suction like 10 times still not cleaned. So I bought this carpet washer. It is amazing! Just cleaned once, left the carpet clean and all woody smell has now gone from our room! Very happy for this purchase!
We had an unfortunate leak but this Vax Carpet Cleaner, on dry only, removed an amazing amount of water and cleaned the carpet well after almost all the water was gone. All that was left was against the wall where the Vax could not reach.
Bought to replace an original cylinder Vax. Intuitively easy to assemble, and very easy to use. Automatic shampoo dispense is much easier than mixing manually. Clear plastic tanks let you see water level (and how much dirt you lifted, without having to keep stopping and checking. One tank completed a bedroom and small hallway. (Old one I had refilled twice and couldn’t even complete the bedroom). Pleased with the purchase.
Cleans carpet. Lifts pile and leaves carpet feeling cleaner. Easy to use the dry mode accelerated the process. Really good product and great not to have to hire a cleaner or company.
The Vax is up to expectations so far although only been used once. The suction power is great and it’s easy to use. If I want to be picky the hose which is necessary on the stairs is not long enough, only does half way up the stairs. Apart from that I am very happy with the machine.
This is the best carpet cleaner I’ve used. Did a great job on a very dirty rug and my carpet which had doggie stains on it! It also lifted the pile on my lounge carpet which is a bonus! Definitely worth the money
Used this product to clean some of the carpets in my home. It worked OK
The only complaint I had was in registering for the garniture. The web site would require to be updated to accept what is said in the label on the machine????
I am really impressed. Its really easy to set up, really easy and light to use, seems to clean well (just check the photos I added. And I consider myself a fairly clean person ) and has dried the carpet really well too. On top of that cleaning it after was a breeze. Would highly recommend.
The cleaning power of this machine is amazing. Dries quickly and really sucks out the embedded grime. Love it.
We would have spent more money replacing three carpets that were just dirty, I like the auto on off when using and then the dry only until it stops sucking up anymore liquid.
We are long time renters of Rug Doctor.
This seems as good at cleaning with a fraction of the effort and about 3x the speed.
I’ve done a video review, search wakeywarrior (all one word) on YouTube to see the whole thing.
If you think you need a carpet cleaner get this one.
One slight issue is the float in the tank can trigger and it stops sticking, don’t lift the cleaner off the floor and it shouldn’t happen. If it does you have to turn it off and back on.
Did a real tough carpet job. Amazingly well. A useful tool when you have pets and teenagers.
Really pleased with Vax carpet cleaner Easy to use and very effective Particularly with cleaning Conservatory carpet where it’s hard to keep clean with 2 dogs coming in and out of garde
Did all my carpets they all came up like new. recommended.
Very easy to assemble and use. Works really well, and dries very quickly. Perfect for dog owners as you can take a lot of it apart to clea
My carpets were really stained and grubby. Cleaned them perfectly, and the ‘dry’ motion, really did dry my carpets, so much so, that less than an hour later, my son was walking round in his stocking feet ,and his socks perfectly dry. Carpet fluffy and like new. Delighted!
For a while this was in daily use. Very powerful machine and light easy to use
It is easy to use our carpets were in need of a clean as we have a large dog and people and children in and out a lot of the time but now it removed some quite long term stains I am no longer embarrassed about our carpets well worth getting .
Best money I have spent! Took minutes to put together and my carpets are so clean! I have a 14 month boxer puppy and you can imagine the hairs, the urine stains (driving me mad) – Well this machine picked up shed loads of dog hair and removed heavy soiled stains too. I am beyond pleased with it. Also very easy to clean.
Brilliant carpet cleaner. So easy to assemble and even easier to use. My carpets look like new! Carpets were dry in no time at all as the suction power really does the job!
I hoover every week and thought the carpet was clean. After using this carpet cleaner for the first time I was amazed to see how much dirt and grime came out of the carpets.
The vacuum is easy to setup and use and has a couple of handy tools to get into tight spots and clean the stairs.
I am so impressed by this vacuum I would recommend even if you think your carpet is clean it’s not.
I’m awaiting a replacement. Was unlucky enough to get a model that would only stay powered if I held the button down continuously.
Will update my review when my replacement arrives. Not a great first impression.
So my new machine arrived and no complaints this time.
I have very expensive carpet (it’s not a long pile or anything but it’s very thick) and my old vax would wash but only pick up a fifth of the water so I had wet carpets for a week. I was dubious when I eyed up this model. I expected my carpet to retain water but no such fear was confounded. It is excellent. Cleaned my cream carpet brilliantly, the only thing to note is you will be constantly switching to the dry only mode to avoid over saturation. But that’s not an issue for myself.
Dry in an hour? I didn’t expect this to be my case. Heck after the old vax I would have been happy with dry in 3. I’m not exaggerating here but mine were dry in less than an hour. Granted I did spend longer on the dry mode than I did in wash but not a ridiculous amount of time. Thrilled.
The upholstery attachment – excellent. Seems a lot of people weren’t impressed with the tool but I am. My sofa was very dirty (I have a toddler) and it’s worked miracles. This may sound obvious but don’t use the attachment slowly. I proper scrubbed instead of doing it in neat lines. The pet attachment on it greatly helped (two cat household).
I have one small issue with the machine. I wish the hose was longer. It does not reach the top of my stairs (I notice the next model down from this one has a longer hose – gah!). I live in a new build so my stairs aren’t particularly steep. That’s my only negative but what a fantastic machine.
So it’s good for large square/ rectangular rooms, but a pain if you have a shaped room!
Fantastic this is my third Vax I think it’s the best one too.
Easy to assemble and use. Am amazed at how much dirt came out of carpets and rugs in lounges, dining room, stairs and bedrooms. Once cleaned the carpet dries very quickly with a bit of ventilation and central heating. Also good for those accidental spills. Very, very impressed.
Retired our old outdated carpet shampooer and replaced with the Vax, wish we had done it earlier! What a difference even one shampoo clean has made, the carpets have come up so clean and soft underfoot!
Highly recommend having one.