Hive 851816 Thermostat for Heating and Hot Water control (conventional boilers) with Hub, White, 620.0 mm*150.0 mm*620.0 mm




Weight: 860 g
Dimensions: 15 x 62 x 62 cm; 860 Grams
Model: 851816
Colour: White
Manufacture: Hive
Colour: White

115 Responses

  1. Anonymous says:

     United Kingdom

    Piece of mind
    This is the best thing I’ve bought, heats the house on your way home with a touch of the button to boost for 1 hour. Put your daily schedule in and let it fo the work for you. When it’s not needed just lower the temperature. If your house goes below the hive automatically kicks in.

  2. IsolouGadson says:

     United Kingdom

    Excellent system but make sure you get the right model
    You probably need a professional to install, although if you can figure out the control wiring from your boiler, you may be able to do it yourself. It is essential to make sure you have the right model for your boiler. There are two versions of the receiver (the part that is wired to the boiler): one for combi boilers (which most people now have, that produces hot water directly to your taps, as well as to the central heating); another for conventional boilers (where you have a separate hot water cylinder and cold water storage tank). Each will not work properly with the other. Mine was installed in a flat which I let out and I only understood the problem weeks too late to return the item.

    Hive technical support was excellent and they supplied me with the correct receiver very quickly. It was easy to install as it just clipped into place where the previous receiver had sat.

    Once properly installed it is very easy to use with an intuitive and simple user interface – way better than my previous Tado setup. The app for your phone is very good too and I can monitor and, if necessary, control the heating wherever I am in the world.

    For installation I used the service offered in the Amazon listing, with mixed results. First, they cancelled a visit at short notice. which was very inconvenient. More importantly, they failed to tell me that I had the wrong receiver and just bodged the wiring, which meant the central heating only went on when you switched on “Hot Water” (not needed on combi boiler) and so the central heating thermostat did not switch it off. I would recommend your own installer or to do it yourself – if you can figure out the boiler control wiring then it shouldn’t be hard.

    I have removed a star for an otherwise excellent product because the item description should make it VERY clear that this model will not work with Combi boilers (the norm these days) and the “expert” installation company the seller recommended failed to tell us there was a problem.

  3. IWREhitecxup says:

     United Kingdom

    Incredible Value
    This device is great. Turn heating on and off from your phone, either from your armchair or on the way home from work. Saves me a lot of money as I am in and out at different times and never know whether to set the heating to come on. Especially as its so expensive now. This really is a great idea.

  4. JuanitaBouton says:

     United Kingdom

    Single Smart Control for HW and CH
    Had this professionally installed so simple for me but required a call out. Great to be able to control through single thermostat and apps. Still getting to grips with how smart this is in terms of understanding the house – think that requires a subscription. Will update when I know more.

  5. Lakeish9772 says:

     United Kingdom

    Don't use Amazon Warehouse for this item
    I made the mistake of getting this via Amazon Warehouse. When it was installed, I couldn’t add the hub to my Hive account. As it turned out, the hub had been registered previously, and the registration can’t be undone. Customer “Service” only option was for me to pay to have the controller disconnected again, and send the whole lot back for a refund (leaving me with no heat or hot water). I ended up having to purchase another hub, so any money saving benefit of using Amazon Warehouse was more than wiped out.

    Edit:
    2 stars added, as the replacement hub connected really easily (once I’d reset the the thermostat and receiver), and the whole thing works as described, and connected up to my Alexa account very simply.

  6. Anonymous says:

     United Kingdom

    Hive is good and helpful
    I really like hive thermostat 2 channel, I can keep the best controls to heating radiators and water. In my case I called plumber and electrician to install motorised valve (to keep separate control). I really recommend Hive.

  7. Anonymous says:

     United Kingdom

    It works and is easy to set up
    I bought this to replace the 19th century technology that we used to control our central heating and hot water boiler. An electrician fitted it. I set it up… surprise surprise it was almost too easy!
    Once connected to wifi via the supplied hub it did the rest for me, I was so surprised I couldn’t quite believe all was well and went through everything to make sure it was indeed connected and operating correctly, it was! I then programmed i.e. set start and stop times. A very useful email turned up, from Hive, listing voice commands YES it had connected to Alexa which I had not even got around to thinking about.
    On the strength of this I bought a couple of dimmable Hive bulbs and once connected to power they connected, via the hub, to Alexa and work flawlessly.
    I’m not getting younger and setting up new tech can be a nightmare so this was a very agreeable experience and one for which Hive is to be congratulated and which other manufactures should emulate. Just in case I’ve drifted off course from the purpose of this review let me state: The Hive hub controls my heating and hot water & two (for now) light bulbs effortlessly and efficiently. Totally recommended.

  8. Page says:

     United Kingdom 🇬🇧

    Great device for heating and lighting control.
    Love the combination of hub,controller and thermostat. Easy to program and use after an electrician has installed it all. Brilliant product to enable you to control your central heating.

  9. Anonymous says:

     United Kingdom

    It’s a game of two halves.
    I like that it’s wireless so it’s in the living room as that’s the one we heat most. What I don’t like is it’s a sales vehicle for British Gas. To get all the bells you have to drip 3.99 (when I read that initially it was 2 so you can see the intent) a month out of your bank account. You can do quite a lot with the basic app functionality and you do get graphs but only one day and that doesn’t seem to be current. I do like it, a lot but I don’t like having anyones hands in my candy jar. I installed it myself but I’ve done an electronics apprenticeship. There are excellent videos on the web so if your at all competent at DIY it’s an easy install. A nice bit is the standard backplane so swapping out an old dual channel controller is easy.

  10. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersEasy to fi
    Very pleased with product, I’ve brought this for my home after finding out I brought a duel channel and need a single I still fitted it as it was so easy to adjust the wiring. I’m not an electrician I just read the instructions. Works fine, app it easy and setup was simple. Just follow the instructions!!!

  11. Anonymous says:

     United Kingdom 🇬🇧

    Easy control over your heating and hot wate
    Easy to use and program.aesthetically pleasing and being able to control your water and heating whether on the go or glued to the sofa this is a must and I’m sure it’s going to help with the gas bill

  12. Anonymous says:

     United Kingdom 🇬🇧

    Don't purchase the installation alongside
    Great product, however don’t purchase the installation alongside this product as still waiting since November for either a refund or the equipment to be installed.

  13. DorcasArnold says:

     United Kingdom 🇬🇧

    Very happy!
    We had someone come a fit this as I’m not good with electrics!
    Was fitted in about 30 mins. My heating is now super easy to use and it seems to be working better and more economical I upgraded to give heating plus which was well worth the money as the date I get from usage is really helpful !
    Recommended!

  14. LenardEdgar says:

     United Kingdom 🇬🇧

    Works brilliantly
    We had this installed professionally as part of the package and was excellent . Allows efficient management of central heating & hot water and all from my iPhone

  15. Nigel2172zdgf says:

     United Kingdom 🇬🇧

    Can't programme or boost heating and hot water via alexa app
    But you can turn the thermostat temperature up and down using your voice.