De Longhi ECAM 21.117 B


Ecam21.117 Ecam44.660 ecam45.760 primadonna
Dimensions 43 x 23.8 x 35.1cm 36 x 26 x 46cm 36 x 26 x 46cm 47 x 23.8 x 35cm
Milk Frother Manual Automatic Automatic Automatic
One Touch Recipes Espresso, Doppio+ Espresso, Doppio+, Long Coffee, Cappuccino Espresso, Doppio+, Long Coffee, Cappuccino, Cafe Latte, Flat White, Espresso Macchiato Espresso, Coffee, LONG and Doppio+, Cappuccino, Latte Macchiato, Caffelatte and Hot Milk
Milk Menu ✓ ✓ ✓
Digital Display ✓ ✓ ✓
Coffee Type Beans + Ground Beans + Ground Beans + Ground Beans + Ground
Auto-Descale ✓ ✓ ✓ ✓
Smart Coffee App ✓


Weight: 9.5 kg
Dimensions: 23.8 x 43 x 35.1 cm; 9.5 Kilograms
Brand: De’Longhi
Model: ECAM 21.117.B
Colour: Black
Colour: Black

232 Responses

  1. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersMyself and my partner are full-time working from home because of the pandemic, and we will be working from home much more frequently in the future. We have a slightly bigger version of essentially the same machine in my office and it was on a reduced price so decided to invest in one. Have had it a week now, absolutely no problems. Only minor niggle was the default water temperature was WAY too low, on the minimum setting it’s just not hot enough and had to go in search of a YouTube video to understand how to change it as the manual is not very clear about this. Once adjusted to the highest setting the water is now perfect.

    The best feature for me personally is the fact that, despite the fact we take our coffees very differently (myself, more a cappucino style with the need to heat milk, previously I microwaved it!, himself straight black and as strong as possible) – it is so convenient for us to make our coffees exactly as we like them from the same machine. Added to this, I like to switch to green or white tea in the afternoon – the hot water option from the steamer spout actually makes hot enough water for this that I just use it now instead of the kettle.

    Looking forward to when we can have guests over to really put it though its paces!

  2. Anonymous says:

     United Kingdom

    This being my first bean to cup coffee machine I didn’t want to spend too much on one, but at the same time I didn’t want to buy something cheap that I might want to replace soon. This machine suits me down to the ground, it does what I need it to and does it well. Now, I am no coffee aficionado but I do enjoy a good cappuccino and this machine makes them to the standard I would expect from a good coffee shop.

    It was relatively straight forward to set up by following the instructions which also told me how to set the water hardness and change the temperature settings.

    I’ve read a few reviews that say it is messy or hard to clean, but can’t say I’ve had any problems. I clean it regularly and most of the time there is a few bits of coffee grind to clean up, but what do you expect it’s a messy business grinding all those beans.

    I would recommend this machine for those folk not wanting to spend a fortune on a bean to cup coffee machine who like a decent coffee without seeking the full barista experience.

  3. AlannaSanches says:

     United Kingdom

    I bought my machine from Amazon Warehouse so it came with some cosmetic scratches and no manual. I wasn’t actually aware I was purchasing a ‘used’ item but I am entirely to blame for not reading properly. However for the cut price and how well the machine works I am thoroughly happy with my mistake.

    When setting up the machine, follow the instructions carefully. The black plastic box catches the used coffee and needs to slot into the drip tray as one to shut the machine properly.

    When I first tried using it the machine said there was no water and made a terrible noise but after attaching the water tank again it worked fine. If this happens persevere. I’ve read reviews where people sent the machine back due to it making a loud noise and not working during set up but I think this is an initial issue with water flow connection and once you ensure the water tank is all the way in and connected it will work.

    The coffee from this machine tastes great and it’s really easy to use. You can adjust temperature and cup size and can pour two coffees at once. The espresso is great.

    As others have pointed out, if making a coffee using the milk frother make sure you dispense your espresso first as the machine takes time to cool down after dispensing steam for the frother. However if you forget you can open the valve when off steam mode to speed up the process.

    There are people moaning about the quality for the price but for me it’s been more than reasonable for its capability. I’m really impressed and so happy with my lockdown purchase.

  4. Anonymous says:

     United Kingdom

    I bought my machine from Amazon Warehouse so it came with some cosmetic scratches and no manual. I wasn’t actually aware I was purchasing a ‘used’ item but I am entirely to blame for not reading properly. However for the cut price and how well the machine works I am thoroughly happy with my mistake.

    When setting up the machine, follow the instructions carefully. The black plastic box catches the used coffee and needs to slot into the drip tray as one to shut the machine properly.

    When I first tried using it the machine said there was no water and made a terrible noise but after attaching the water tank again it worked fine. If this happens persevere. I’ve read reviews where people sent the machine back due to it making a loud noise and not working during set up but I think this is an initial issue with water flow connection and once you ensure the water tank is all the way in and connected it will work.

    The coffee from this machine tastes great and it’s really easy to use. You can adjust temperature and cup size and can pour two coffees at once. The espresso is great.

    As others have pointed out, if making a coffee using the milk frother make sure you dispense your espresso first as the machine takes time to cool down after dispensing steam for the frother. However if you forget you can open the valve when off steam mode to speed up the process.

    There are people moaning about the quality for the price but for me it’s been more than reasonable for its capability. I’m really impressed and so happy with my lockdown purchase.

  5. Jerry Rodrigo says:

     United Kingdom

    Golden Review Award: 4 From Our UsersWhat can I say: it’s an amazing machine and the build quality is great. For the price — I can highly recommend it. But does it make good coffee? I can say — that it has allowed me to drink some coffee beans without milk or sugar. But that depends on which coffee beans I bought. Columbian seems to be the best for me. The manual needs to be read however, as this unit is not that “simple” to use. There are various settings that you’ll need to investigate after the initial use and setup. But — overall these settings — seems to come in phases — for your attention; such as calibrating the PH of your water supply and the timed standby setting.

    The negatives: the water tank is rather small and needs constant refilling. This is ok for a single guy living alone; but you can’t use this unit for a party of visitors — without incurring delay from water filling. It’s rather boisterous when turning on as the water clears the pipes. The steam dispenser for the Milk is very weak. I doubt if the steamer would heat up a jug of milk that’s come from the fridge. As such — I microwave the milk before frothing it under the steamer.

    I would definitely recommend it; for a starter unit — it’s great value for money.

  6. JessiM says:

     United Kingdom

    Golden Review Award: 15 From Our UsersMakes a good espresso, or cappuccino. I replaced my 10 year old bean to cup machine and this is much cleaner, easier to use, and makes a better coffee. I believe it makes coffee up to the standard of the coffees from the large industrial machines, which my last one did not.

  7. Anonymous says:

     United Kingdom

    We bought a De’Longhi Magnifica EAM 3200 more than 10 years ago and it worked beautifully until a few days ago when steam and water started spewing out the side of the machine. My guess is a seal on the heating element gave up the ghost. Long story short I google’d “best bean to cup coffee machines uk” and on the first page alone this machine De’Longhi Magnifica ESAM 4200 was quoted as the best in most of the reviews.

    Having now purchased it I am not disappointed. The design hasn’t changed much over the years and there are now a few extra features I don’t remember having or recall seeing in the old model, i.e. setting the water hardness and the ECO function, but by and large the mechanism is the same.

    After unpacking and setting up the machine using the same beans, obviously the water supply is the same, we are now getting a much richer, stronger and creamer coffee than we did with the previous model. My guess is that it is milling the coffee slightly finer. I might even have to adjust it to set it to make a weaker cup of coffee and hence saving myself some beans in the long run.

    Yes the machine is mostly plastic but by no means does that mean this isn’t a quality machine. It is most certainly durable and I am very pleased with my purchase and can only recommend i

  8. Anonymous says:

     United Kingdom

    We bought a De’Longhi Magnifica EAM 3200 more than 10 years ago and it worked beautifully until a few days ago when steam and water started spewing out the side of the machine. My guess is a seal on the heating element gave up the ghost. Long story short I google’d “best bean to cup coffee machines uk” and on the first page alone this machine De’Longhi Magnifica ESAM 4200 was quoted as the best in most of the reviews.

    Having now purchased it I am not disappointed. The design hasn’t changed much over the years and there are now a few extra features I don’t remember having or recall seeing in the old model, i.e. setting the water hardness and the ECO function, but by and large the mechanism is the same.

    After unpacking and setting up the machine using the same beans, obviously the water supply is the same, we are now getting a much richer, stronger and creamer coffee than we did with the previous model. My guess is that it is milling the coffee slightly finer. I might even have to adjust it to set it to make a weaker cup of coffee and hence saving myself some beans in the long run.

    Yes the machine is mostly plastic but by no means does that mean this isn’t a quality machine. It is most certainly durable and I am very pleased with my purchase and can only recommend i

  9. HectorVillanuev says:

     United Kingdom

    Golden Review Award: 2 From Our UsersFirst time I have had a bean to cup machine and I like it very much. Bought on Black Friday for 50 off rrp. Should have waited a few days as it went to 100 off later on.
    Can adjust for coffe grind fineness, amount of coffee per shot, and amount of water too use so can make all options. Not really adjusted grinding yet as happy with current setting. Favourite is a shorter coffee but press double cup so effectively a double expressso and then froth some milk and this gives you close to a flat white.
    Don’t know why people commented on it being made of plastic? So what, it look great and feels solid.
    Pretty easy to clean, open it up and give it a wipe when emptying used coffee.
    In spite of some comments frothing doesn’t actually prevent making another coffee straight after as the boiler is too hot. You just flush some water through the milk frother which quickly cools the boiler and you can make coffee straight away. Simple
    Like the ground coffee function so we can make the odd decaf, just make sure the machine is on before adding as otherwise the coffee just falls straight through the funnel and makes a mess on the inside. Having said that if you do forget just takes a couple of mins to wipe up so no major drama.
    All in all would recommend. Hope it lasts many a yea

  10. KatieTripp says:

     United Kingdom 🇬🇧

    i love that i dont have to load and unload the coffee, also it rinses itself when you turn it on/off which is great. it is already set on 30 min so i left it as it is because it suits me. the coffee is hot and creamy, it does make a difference when you change the amount of coffee and the grinding level. the machine has a few users in the house, we all know what we like so we change the settings all the time. we did have a few cups of trials and errors until we found out what we like. as with all delonghi machines, the steam is so loud! but the pressure is good and the temperature is high, all you need is one of those frothing cups with a narrow mouth or you will splash a lot. we like Lavazza beans, it is slightly cheaper when you buy 1 kg bags compared to ground coffee and the taste is a few notches up. we haven’t used the ground coffee function yet…

  11. Anonymous says:

     United Kingdom

    Golden Review Award: 11 From Our UsersLove this machine. Grinds perfectly with different settings. Makes a lovely coffee . If I could change one thing I would make the water tank bigger but it’s easy to refill and keep the coffee flowing

  12. IsisEarpqy says:

     United Kingdom

    My dad has had this machine for 6 years (he loves it), and I have used it frequently over that time, so I bought it knowing what I was getting.

    If you love americano’s it’s the easiest machine ever, and I can make my morning latte in less than two minutes. Now I’m no longer buying a coffee each morning on the way to work it has almost paid for itself in the 2 months I’ve had it

    Yes its quite loud when grinding beans, so I would avoid making a midnight espresso if in close proximity to anyone sleeping.

    I’ve been pretty impressed with the steam wand – given it’s a budget machine. It is however very slow to switch back to coffee making mode after you have used it – so make the coffee first then steam. Its easy to programme, not too needy on maintenance and simple to clean.

    Buy yourself some good coffee beans, play around with the settings a bit and you will never look back!

  13. Anonymous says:

     United Kingdom

    Makes great coffee and fluffs the milk well as long as you keep the plastic nozzles clean, I use filtered water and the machine lights up when it needs de scaling which I use there brand liquid to do so bought online, doesn’t leave the machine stinking and tasting foul like the cheap aldi style stuff you can buy which should only be used for taps sinks and so on, you need to find tune the grind size, amount dispensed and water amount per cup but the result is a dependable cup after cup once of course you have sorted your beans out, suggest you try lidl columbian supremo or m & s columbian haven’t found any locally freshly roasted beans which cost three times the price any better but we all like different things, everyone seems to likes my coffee and comments on it but it is a tad noisy on start up and shutdown and I’m operation for that matter but you get used to it, if I ever get another machine I will get one with an integrated milk dispenser but they cost a lol more, got my machine on a sale about 130, what a steal they were 600

  14. Simon Chandler says:

     United Kingdom 🇬🇧

    Don’t normally write reviews but I spent so long trying to decide which bean to cup to buy I thought I would share. So my position before this purchase, generally drink black Americano, like strong coffee, appreciate good coffee but definitely not an aficionado. Day to day coffee I was using a Tassimo with Costa or Kenco pods but also used a stove top espresso.

    So after many months trying to decide which bean to cup to go with I took the plunge with the De’Longhi ESAM4200. And it’s awesome, definitely not the fanciest machine you can buy but it is easy to use and makes good coffee. And it doesn’t cost a small fortune. I have mine set to about 75% volume, nearly full strength and selecting two cups delivers a mug sized serving of delicious coffee. It’s super easy to clean but yes you have to clean it so if you are looking for a magic maintenance free coffee machine this is not the machine for you!

    If like me you have been looking at bean to cup machines for some time I cannot recommend this machine enough

  15. Anonymous says:

     United Kingdom 🇬🇧

    I had a capsules coffee machine but I wanted to be conscious about the environmental issues of disposal of the capsules once used so I wanted to change to a normal coffee machine. My mum has health problems and she cannot close the Italian ones as she needs to put too much effort to close it and she should do any hard movements with her arms. I had this coffee machine at work and it has been working greatly for more than 8 years already so I decided to buy one for home. It works great, the whole family loves it and the possibility of paying it in 5 months without interests helped me to decide. No regrets so far. You can buy expensive coffee beans but you can also find cheap one at the supermarket. We use filter water to help the machine to be clean longer and so far so good. The foam from the milk is awesome! Like a proper coffee. My sister in law bought it too, together with a few colleagues from work and everyone is happy.

  16. OOYKourtne says:

     United Kingdom 🇬🇧

    We have been using this machine since last Summer (2019) and so far have been very pleased with how it performs. We mainly use it for expresso, americano’s and the odd cappucino but whatever we decide to make, it comes out great.

    ===========
    POSITIVES:
    ===========
    Machine is compact and doesn’t take up too much space.
    The water reservoir is big enough to make several cups of coffee.
    The controls are easy to use and intuitive. You don’t need a degree to work it.
    It makes very good coffee. The crema is thick and it heats the water to just the right temperature.
    It is easy to clean and maintain.
    Descaling is easy, once you have read the instructions properly.

    ===========
    NEGATIVES:
    ===========
    The steam function isn’t that powerful and takes a while to heat milk.
    For some reason, I have to turn the machine off after using the steamer to be able to make another coffee.
    I do find that coffee dust and water tends to accumulate on the inside.
    It can be a bit loud when it is working. You definitely can’t make a discrete coffee with this machine.

  17. Latisha93P says:

     United Kingdom

    This was my Christmas present to myself when I saw it’d been reduced on Black Friday as I’d wanted a proper coffee machine for a long time – not a pod thing – a really proper grown up coffee machine! I read a lot of reviews before choosing this model which seemed to have everything I wanted which was for it to be able to grind beans itself and from there produce a variety of coffees. And that means making the changes myself by having more or less coffee, adding milk, froth, etc. This isn’t a machine that’ll give you ready made Latte for example, you need to put in the effort yourself but it’s well worth it for a genuinely tasty and satisfying drink. It froths soya and almond milk easily for Cappuccino et al as well so if you’re a non-dairy person that’s handy. I would think it will froth most liquids to be honest although I’ve only tried the two above and cow’s milk.

    It’s proving easy to clean too, it tells you when it wants water filling, grounds emptying etc but note that nothing is dishwasher safe. Not a problem for me as I’d like to take care of it rather than subject it to the ferocity of a dishwasher!

    A quick rundown on making a coffee – it takes getting to know your machine. Don’t assume you’ll get something amazing from the first serving but be patient! You have to give it a few runs to get it up to spec and then you have several factors to get the drink you want:

    – the strength/intensity/amount of coffee
    – the amount of water you use in relation to it
    – the size of the ground coffee pieces
    – the coffee beans and roast you choose

    … so you can see there are a lot of variations you can get from simply beans and water! And what a bonus to have those variations. It means I can cater to any taste at all rather than be limited to whatever the pod machine manufacturer thinks is the average request. Thats not for me – I’m not average!!

    It’s taken me about 20 cups to find my personal favourite but now I’m there it’s pure bliss to simply switch the machine on and wait for it to do its magic each morning. From this base I can make variations to the serving for myself and others very easily.

    It’s a pricey machine but you do get what you pay for and looked after properly it should last for years so could well end up being more economical than a cheaper machine. If you can get it on an offer like I did then all the better! It’s quite large but you’d expect that from a quality machine with the amount of stuff it has in it. Finally a note for DeLonghi – UK drinkers tend to drink coffee from mugs not cups (even espresso sometimes) and my one small gripe is that I can only just fit my mug under the spouts… can you make a slightly higher (.5cm) spout level in time for my next machine please?!!! 😉

  18. Anonymous says:

     United Kingdom

    This was my Christmas present to myself when I saw it’d been reduced on Black Friday as I’d wanted a proper coffee machine for a long time – not a pod thing – a really proper grown up coffee machine! I read a lot of reviews before choosing this model which seemed to have everything I wanted which was for it to be able to grind beans itself and from there produce a variety of coffees. And that means making the changes myself by having more or less coffee, adding milk, froth, etc. This isn’t a machine that’ll give you ready made Latte for example, you need to put in the effort yourself but it’s well worth it for a genuinely tasty and satisfying drink. It froths soya and almond milk easily for Cappuccino et al as well so if you’re a non-dairy person that’s handy. I would think it will froth most liquids to be honest although I’ve only tried the two above and cow’s milk.

    It’s proving easy to clean too, it tells you when it wants water filling, grounds emptying etc but note that nothing is dishwasher safe. Not a problem for me as I’d like to take care of it rather than subject it to the ferocity of a dishwasher!

    A quick rundown on making a coffee – it takes getting to know your machine. Don’t assume you’ll get something amazing from the first serving but be patient! You have to give it a few runs to get it up to spec and then you have several factors to get the drink you want:

    – the strength/intensity/amount of coffee
    – the amount of water you use in relation to it
    – the size of the ground coffee pieces
    – the coffee beans and roast you choose

    … so you can see there are a lot of variations you can get from simply beans and water! And what a bonus to have those variations. It means I can cater to any taste at all rather than be limited to whatever the pod machine manufacturer thinks is the average request. Thats not for me – I’m not average!!

    It’s taken me about 20 cups to find my personal favourite but now I’m there it’s pure bliss to simply switch the machine on and wait for it to do its magic each morning. From this base I can make variations to the serving for myself and others very easily.

    It’s a pricey machine but you do get what you pay for and looked after properly it should last for years so could well end up being more economical than a cheaper machine. If you can get it on an offer like I did then all the better! It’s quite large but you’d expect that from a quality machine with the amount of stuff it has in it. Finally a note for DeLonghi – UK drinkers tend to drink coffee from mugs not cups (even espresso sometimes) and my one small gripe is that I can only just fit my mug under the spouts… can you make a slightly higher (.5cm) spout level in time for my next machine please?!!! 😉

  19. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersWhen I realised how much better coffee tasted when the beans were freshly ground, I decided to treat myself to a bean-to-cup machine. It was a real indulgence, as I previously wouldn’t have dreamt of spending over 200 on a coffee maker. I have no regrets though, as it is typically used a minimum of twice every day, and I know I can offer guests a lovely cup of coffee. I’m rarely ever tempted to buy ‘to go’ coffee when I’m out anymore, so I’m pretty sure the machine has paid for itself by now.

    I don’t think I’ve had to descale the machine more that twice a year, and I give the inside a good brushing out every couple of months to remove any coffee grinds that may have escaped the collection box. Be aware that the machine is a bit large and will occupy more that half of the depth of a standard worktop. I was able to push it into a corner on my worktop (space which was otherwise rather awkward to use) and it works quite well there without getting in my way. I quite like that I can buy bags of coffee beans which make numerous cups of coffee, as it seems much more environmentally friendly that opening a single-serving plastic or foil packet for each cup as in many coffee makers currently on the market. Thankfully I haven’t had any problems with this machine at all, so I would quite happily recommend it.

    Some additional info: I’ve been using Coffee Masters Triple Certified, Organic, Fairtrade, Arabica Coffee Beans for the last year or so, and I’ve been quite happy with this coffee.

  20. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersWhen I realised how much better coffee tasted when the beans were freshly ground, I decided to treat myself to a bean-to-cup machine. It was a real indulgence, as I previously wouldn’t have dreamt of spending over 200 on a coffee maker. I have no regrets though, as it is typically used a minimum of twice every day, and I know I can offer guests a lovely cup of coffee. I’m rarely ever tempted to buy ‘to go’ coffee when I’m out anymore, so I’m pretty sure the machine has paid for itself by now.

    I don’t think I’ve had to descale the machine more that twice a year, and I give the inside a good brushing out every couple of months to remove any coffee grinds that may have escaped the collection box. Be aware that the machine is a bit large and will occupy more that half of the depth of a standard worktop. I was able to push it into a corner on my worktop (space which was otherwise rather awkward to use) and it works quite well there without getting in my way. I quite like that I can buy bags of coffee beans which make numerous cups of coffee, as it seems much more environmentally friendly that opening a single-serving plastic or foil packet for each cup as in many coffee makers currently on the market. Thankfully I haven’t had any problems with this machine at all, so I would quite happily recommend it.

    Some additional info: I’ve been using Coffee Masters Triple Certified, Organic, Fairtrade, Arabica Coffee Beans for the last year or so, and I’ve been quite happy with this coffee.

  21. [email protected] Don Duncan says:

     United Kingdom

    Golden Review Award: 3 From Our UsersWhen I realised how much better coffee tasted when the beans were freshly ground, I decided to treat myself to a bean-to-cup machine. It was a real indulgence, as I previously wouldn’t have dreamt of spending over 200 on a coffee maker. I have no regrets though, as it is typically used a minimum of twice every day, and I know I can offer guests a lovely cup of coffee. I’m rarely ever tempted to buy ‘to go’ coffee when I’m out anymore, so I’m pretty sure the machine has paid for itself by now.

    I don’t think I’ve had to descale the machine more that twice a year, and I give the inside a good brushing out every couple of months to remove any coffee grinds that may have escaped the collection box. Be aware that the machine is a bit large and will occupy more that half of the depth of a standard worktop. I was able to push it into a corner on my worktop (space which was otherwise rather awkward to use) and it works quite well there without getting in my way. I quite like that I can buy bags of coffee beans which make numerous cups of coffee, as it seems much more environmentally friendly that opening a single-serving plastic or foil packet for each cup as in many coffee makers currently on the market. Thankfully I haven’t had any problems with this machine at all, so I would quite happily recommend it.

    Some additional info: I’ve been using Coffee Masters Triple Certified, Organic, Fairtrade, Arabica Coffee Beans for the last year or so, and I’ve been quite happy with this coffee.

  22. Anonymous says:

     United Kingdom 🇬🇧

    Wanted a bean to cup machine after many filter coffee machines previously. I stayed with a friend who had one, and it made me jealous. 2 years later, after reading many reviews… I decided on this one….

    I was so excited when it arrived a day early, and stayed up past my bed time reading the manual and testing out the expresso strengths..

    To be honest, the manual didn’t make much sense at first…. But after 4 attempts, I’ve got the hang of things.

    I was very impressed with the frothy coffee I made today.

    Just hoping I don’t overdose on caffeine…. Water? What’s that when you can make a cappuccino.

    Other people have commented about the plastic look and feel. But as my first bean to cup… And looking at the price you could pay…. I am very happy with my purchase.

    Good coffee

  23. MeghanSodeman says:

     United Kingdom 🇬🇧

    I’ve owned one these machines for seven years now, and it’s used to make two double shot cups almost every day. It never fails to produce an excellent Flat White once you have adjusted the controls to suit your preference. As with all things, the better the quality of bean, the better the result in your cup. I would disagree with one previous comment however, the red light indicating the machine needs descaling/cleaning should not be ignored. Would you ignore your car oil warning light ? Descaling is essential, and not only produces a ” cleaner ” coffee, but prolongs the machines life, and genuine De Longhi descaler is not expensive. I also ensure that infuser and all the bits you can see are given a clean every 3/4 weeks. I believe good maintenance rewards you with good performance, hopefully I can look forward to another seven years of ” Magnifica ”
    coffee.
    It’s now 2023, and this superb machine still performs faultlessly, in my opinion the result of regular maintenance.. my only quandary is wether or not to buy another, since it is still available, as an insurance should my trusty machine die on me.

  24. Anonymous says:

     United Kingdom

    Received mine this afternoon. setup took about 20 mins and wasn’t paticularly difficult. So far I’m very impressed with this. I was worried it would look and feel a bit cheap with it being mostly plastic but that’s not the case at all, I actually quite like the aesthetics of it.

    It does make a bit of noise as others have suggested however even the professional ones do too, you can’t grind coffee beans without actually doing some grinding!

    It seems pretty easy to use too. I’ve not messed about with the settings too much and within about 30 mins from opening the box I was able to make a lovely cappacino that was easily the equal of something you’d buy in a costa or starbucks. Once I faff about with the settings a biut more, I’m sure I’ll enjoy it even more.

    Overall, I was quite dubious about this but have always wanted a bean to cup machine and took the plunge with this and I’m so far very happy that I did!

  25. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersIf you are looking for quick beans to cup machine with great taste go for i

  26. Anonymous says:

     United Kingdom

    I have been impressed by everything about this machine. First Amazon delivered it next day with Prime. There are video instructions on the product page, but just used the one about the water hardness so far. There are clear instructions on initial set up as well as detailed instructions for cleaning and maintenance and comes with descaling tablets.

    Without changing any settings, right away the first coffee was hot but not strong enough. So I changed the strength settings and now it’s fine. The milk frother does what it should and heats the milk, you can do it a bit longer to produce a more creamy foamy mix.

    The only other thing I would do is make the coffee it a bit hotter to match the coffee shops so I will have a play with the settings and see how it goes. You can easily change the strength, drink volume and fill 1 or 2 cups at the same time.

    This machine is excellent, it’s only day one but I hope the machine continues to produce lattes, expressos, cappucinos and americanos for the next few years!

  27. Anonymous says:

     United Kingdom

    I have had this machine for the last few months and it had been an ease and a pleasure to use. I generally use this when I’m working from home a couple times a day and have had no real problems so far.

    Using this to make cappuccinos for my father has been fun. You can take off the milk pipe and rinse with water to clean. However there is quite a significant delay when trying to make another coffee after using the milk frother. I’ve heard there are hacks to speed this up, but unless you’re making many cups, it’s not that bit a deal.

    It’s a bit hit and miss trying to find the perfect amount of coffee in terms of size and strength but by tweaking the dials you’ll eventually get there (do take a picture of your settings, my sister decided to mess around with mine so I had to retry).

    Positives:
    Easy to use
    Easy to clean
    Coffee grounds are easy to dispose of
    Makes a damn good cup of coffee

    Negatives:
    Steam generator/milk frothier takes a bit of time to start and then to go back to ‘coffee mode’

    All in all, this is a fantastic bean to cup machine and you’d be hard pressed to find one at this price that’s better.

  28. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersTook a few days to master it, trial and error to make the perfect coffee for myself, but I got there in a day or two and it’s superb! Instructions are a bit of a nightmare. You Tube and Google have helped me loads! Ive had this for two months now. Wish I had broke the bank and brought one of these machines many moons ago. I have it in my small office, everyone who visits have remarked on what a fantastic full mug of coffee it makes. My only niggles… It is quite loud, but well worth the noise when you sip the coffee! The descaling process is a bit daft as it goes by how many cups it has poured rather than built up scale??? We only use bottled water so when the descaling light comes on we just descale with water and not the descaling liquid as we figured it will only need descaling every 6mths after looking at some coffee website forums. Apart from that it’s easy to clean, flushes through before its first use when you switch it on and before it shuts down when you switch it off. Huge water tank too which is a bonus!….Tried the Cappuccino / Latte using the milk frother, and found it very easy to use/clean etc…, again coffee website forums are worth a look before trying it out, but it only took a few goes to fathom how to make a perfect Cappuccino and Latte style drink. … I’ve boxed up and gave away my Tassimo, Nespresso and Senseo machines after buying this. Pretty sure you will too!

  29. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersTook a few days to master it, trial and error to make the perfect coffee for myself, but I got there in a day or two and it’s superb! Instructions are a bit of a nightmare. You Tube and Google have helped me loads! Ive had this for two months now. Wish I had broke the bank and brought one of these machines many moons ago. I have it in my small office, everyone who visits have remarked on what a fantastic full mug of coffee it makes. My only niggles… It is quite loud, but well worth the noise when you sip the coffee! The descaling process is a bit daft as it goes by how many cups it has poured rather than built up scale??? We only use bottled water so when the descaling light comes on we just descale with water and not the descaling liquid as we figured it will only need descaling every 6mths after looking at some coffee website forums. Apart from that it’s easy to clean, flushes through before its first use when you switch it on and before it shuts down when you switch it off. Huge water tank too which is a bonus!….Tried the Cappuccino / Latte using the milk frother, and found it very easy to use/clean etc…, again coffee website forums are worth a look before trying it out, but it only took a few goes to fathom how to make a perfect Cappuccino and Latte style drink. … I’ve boxed up and gave away my Tassimo, Nespresso and Senseo machines after buying this. Pretty sure you will too!

  30. Anonymous says:

     United Kingdom 🇬🇧

    I have been happily using a De Longhi Dedica espresso machine and KG79 grinder for many years but have become increasing aware of how much time I spend faffing about to get those all important flat whites before I go to work. I bought the Magnifica as an experiment to see if it would save time and also as a benchmark to gauge my barista skills against.

    The results are that, yes, the bean to cup machine is much quicker (and cleaner) than doing things manually. Results are consistent and adequate, as you might expect from a machine, once you’ve got the settings right for your particular beans. Probably the trickiest bit is getting the grind correct as you can only adjust whilst grinding is active but you don’t see the result until about two cups later.

    I can still make a better cup of coffee by hand but this machine is certainly more convenient, especially if you are making coffee for more than one person.

  31. Anonymous says:

     United Kingdom 🇬🇧

    My son & daughter bought me an earlier version of this machine (looks pretty much the same) just over 8 years ago. It has produced excellent coffee ever since & is still working as it did when new. Clearly the quality of the beans you put into it determine you like the end product or not but the dark roast espresso beans we buy in bulk are perfect. The machine still produces good crema although I haven’t used the steam function for a few years now. 4 adults live in my house and we each have 2 or 3 mugs each per day and even allowing for holidays etc that must be more than 20,000 mugs of coffee so far!

    It does require regular cleaning but it doesn’t take too long. The dump box can be a bit of a pain to clean due to internal partitioning but this seems a small price to pay for over 8 years trouble free coffee production. I used to own a pub/restaurant and only wish that the hugely expensive (c4K) Franke Flair bean to cup machine had been anywhere near as consistently reliable as the Delonghi

    5 stars awarded for this great piece of kit. I would have to buy another if it gave up the ghost.

  32. Andrew Morse says:

     United Kingdom 🇬🇧

    Having already owned the De’longhi Eletta (ECAM 44.660.B) I purchased this machine for our office. The internal components are similar to the Eletta and the shots of espresso produced are identical, despite the Eletta being twice the price. I found more flexibility in altering the grind settings in this machine compared to the Eletta as there is a manual knob to adjust grind amount and water dispensed on the front. The steam wand works well, however you will need to dispense all your espresso shots FIRST before steaming milk as the machine takes over 5 minutes to cool.

    The water container is large enough to last a day for multiple users, however the coffee beans holder could do with more space. It would be wise to check how many beans there are at the start of each day and also check your worktop clearance as this machine is hefty and could contact cupboards that are placed above it. The instructions on how to use the machine are clear and it is very easy to sort out any problems using the FAQ. I would recommend this machine to anyone who wants a decent shot of espresso without paying double the price, however you may wish to go for a better model if you prefer milk-based drinks.

  33. Rich Brown says:

     United Kingdom

    Excellent product, delivered quickly! I have one very happy husband!

  34. Anonymous says:

     United Kingdom

    Golden Review Award: 12 From Our UsersThis bean-to-cup coffee machine is generally a really good thing. The machine is nicely made in combination of smart, robust, black plastic, silver-coloured plastic, and stainless steel. Fingerprints do seem to show quite a lot on all parts of this, and the metal cover for the drip tray smudges and marks more than you might expect.

    There is a bit of set up required before first use – including water testing and, if relevant, the installation into the tank of a water filter. We live a hard water area, so for us installing the filter is a must when it comes to increasing the longevity of the machine – unless we’ve pre-filtered the water – and filtered does seem to improve the flavour of the coffee. Coffee beans go into an inbuilt hopper in the top of the machine. Open the lid, lift out the cover, pour in beans, replace the cover, and close the lid. I keep forgetting to put the cover back – it hasn’t been a problem so far, the machine works even without this part in place, but perhaps its absence could lead to beans/bits of beans ‘jumping’ and ending up where they shouldn’t inside the machine. If you have cupboards above your worktop, the top loading may be a bit inconvenient – in our low-ceilinged kitchen the wall mounted cabinets are low enough that there isn’t sufficient clearance to open the bean container, so we had to rethink positioning.

    The machine works through a combination of pre-programmed buttons (power; one short coffee, two short coffees, one long coffee, two long coffees) and dials – for steam and to vary the strength of the coffee (grind is pre-set, but can be altered inside the hopper, if wished). The manual makes it all look quite complicated, with lots of labelled parts, but the basic coffee making functions are pre-programmed and straightforward. So straightforward that, according to the manual, in a domestic setting the machine can be used by a supervised 8 year old, who has been appropriately shown how! The cappuccino steam function works well, making dense-bubbled foam (with skimmed/semi-skimmed milk) that doesn’t collapse.

    The machine comes with a replaceable water filter, a single use descaler – manufacturer original descaling solution can be bought in multi-use bottles that are better value and work out less packaging-heavy, and a measure for ground coffee. No milk steaming jug is included, so you may need to buy one.

    The only negative comments I have surrounding the machine relate to how awkward it is to change from one variety of coffee to another and the lack of adjustment possibilities for pre-ground coffee. As age has crept up on me, I find myself increasingly sensitive to caffeine. I can cope with 1-2 cups of ‘proper’ coffee in the morning, before needing to switch to decaffeinated. It is a nuisance to switch beans in this machine – something that’s particularly annoying when family members (or guests) have differing requirements. The bean grinder has quite a long feeder chute, and it takes several cups to clean this out. Swapping from one variety of coffee to another isn’t hugely well supported. Without picking beans out of the hopper and running the machine through a few times, the only real way to do this is to use pre-ground coffee. Support for pre-ground coffee really feels like an afterthought. There is only one strength setting for pre-ground coffee, and you can only add one (provided) scoopful of coffee at a time – so in effect the only ways you can adjust pre-ground coffee are by changing the variety of coffee used, or by increasing the number of ‘shots’.

    As a small business owner, something I did note is that safety warnings at the beginning of the manual include a statement that this is intended for domestic use only: it’s not meant for (and presumably warranty could be invalidated/ there would be no liability on the manufacturer’s part in the event of an incident that occurred as a result of) use in staff kitchens in shops/offices, farm houses, by hotel guests, or in B&Bs, or other similar businesses.

  35. Anonymous says:

     United Kingdom

    Golden Review Award: 9 From Our UsersOk so as far as making coffee goes, this machine is good. Not great. Just good. Which is great if you’re like me, some guy who wanted a machine that was like the Tassimo and Dolce Gusto machines on the market, but did not want to spend ridiculous amounts of money on those blasted pods and contribute more plastic waste to the world. Oh and with the ability to make more than 1 cup of coffee before having to refill the tank.

    When I say the coffee produced is good, what I mean is unless you’re a real coffee aficionado the coffee that is produced will be more than sufficient to satisfy your needs for a proper cup of coffee in the morning without all the fuss.

    So yes, this machine is good at making coffee. It has a coffee grind dial which you might as well not bother with because if you set it too fine then it won’t work. If you want to make an espresso-based coffee drink and want to pull a richer coffee which means having to change the grind setting, don’t bother. You won’t get a proper draw until your second grind, because there is still courser coffee grounds from the previous coffee.

    I say stick it on a medium setting and your good to go, the process of changing the ground settings is too bothersome to be viable. Because coarse is better for bigger cups of coffee and fine is better for espresso. So medium is a happy “Medium”.

    The steam wand works well. You can make both cappuccinos and lattes with this. However that metal plate you have seen in the picture is not actually a cup warmer, in theory, the cup shelf will get warm. But that’s only if you are making coffee like your a barista.

    The water tank is very generous. I reckon I get like 4 ordinary mugs of coffee from this before having to refill this, which is nice because sometimes I have guests around and so it’s faster and easier to make coffee.

    Ok, now onto the deal breaker. This machine is really awkward to clean properly. So all the parts you can take out and wash by hand, those are fine. What I’m talking about is the interior of the machine. Inside where you find the coffee waste and the infuse.

    The interior of this thing is really badly designed unless they wanted to design something that was really good at collecting coffee grounds while not being easy to clean, then, in that case, it was designed really well.

    The inside of this thing has so many nooks and crannies, where the stray coffee grounds can collect, are beyond a joke. You can’t easily wipe out the coffee ground. You have to dig them out with a q tip. Even that isn’t an easy job. I must have spent half an hour on it today and there are still bits of mouldy coffee grounds in the corners and places where no human hand get too.

    In my opinion, this is where Delonghi have missed the mark. For the price point, it really should have been designed better.

  36. By Study International Staff | May 2, 2019 says:

     United Kingdom

    Golden Review Award: 2 From Our UsersI like good coffee. I don’t know much about making it though so when I looked around for a machine I wanted something simple to use but with consistent ratings. And cheap. No 1000 all singing all dancing knobs and levers chrome thing. I also didn’t want a pod machine as that seems a very poor environmental choice. Having dug around on internet awhile I noted this machine consistently hit the top ten machine to buy lists. So I took the plunge and bought it.

    It does exactly what it says. Put the beans in the top, decide how strong you want your coffee and how much of it and press a button. Click, grind, snap, whirr etc, out comes very nice coffee. Is is noisy like some of the reviews say? Not having had a machine before I have nothing to compare it to but it hasn’t unduly disturbed anyone in the household. In a small kitchen in a small flat with neighbours all round, maybe it would be more intrusive.

    Is it slow to use? Not really. It takes a minute or two to come to life, does an auto flush with hot water and then it’s ready for your coffee order.

    You can also adjust the grind from fine to coarse, as you wish. And the water temp can be adjusted, ditto you can adjust for water softness/hardness. Read the instructions before you start using it so you get the set up right. If you don’t have a user manual in the box it is easily available online.

    Depending on how much you use it you will be topping up coffee beans and water and emptying grounds every day/every other day. Keep a mug under the outlet when not in use so it catches the water from the auto flush through and saves the drip tray constantly filling.

    The water reservoir will need a proper wash out once a week, ditto the grounds container and the drip tray.

    It hasn’t asked for a descale yet, or any other maintenance.

    I haven’t tried the steam wand yet.

  37. Luke Tsai says:

     United Kingdom

    Golden Review Award: 2 From Our UsersI like good coffee. I don’t know much about making it though so when I looked around for a machine I wanted something simple to use but with consistent ratings. And cheap. No 1000 all singing all dancing knobs and levers chrome thing. I also didn’t want a pod machine as that seems a very poor environmental choice. Having dug around on internet awhile I noted this machine consistently hit the top ten machine to buy lists. So I took the plunge and bought it.

    It does exactly what it says. Put the beans in the top, decide how strong you want your coffee and how much of it and press a button. Click, grind, snap, whirr etc, out comes very nice coffee. Is is noisy like some of the reviews say? Not having had a machine before I have nothing to compare it to but it hasn’t unduly disturbed anyone in the household. In a small kitchen in a small flat with neighbours all round, maybe it would be more intrusive.

    Is it slow to use? Not really. It takes a minute or two to come to life, does an auto flush with hot water and then it’s ready for your coffee order.

    You can also adjust the grind from fine to coarse, as you wish. And the water temp can be adjusted, ditto you can adjust for water softness/hardness. Read the instructions before you start using it so you get the set up right. If you don’t have a user manual in the box it is easily available online.

    Depending on how much you use it you will be topping up coffee beans and water and emptying grounds every day/every other day. Keep a mug under the outlet when not in use so it catches the water from the auto flush through and saves the drip tray constantly filling.

    The water reservoir will need a proper wash out once a week, ditto the grounds container and the drip tray.

    It hasn’t asked for a descale yet, or any other maintenance.

    I haven’t tried the steam wand yet.

  38. Anonymous says:

     United Kingdom

    Golden Review Award: 12 From Our UsersHaving used coffee capsules for the last two years we looked forward to making the real thing, particularly a decent cappuccino and to be honest this De’Longhi Magnifica coffee maker does just that. Three things that are slightly annoying though:-
    1. We’ve actually been using the machine approx. 2 months making an average of 4/5 cups of coffee most days and although we have the machine set up for the hardest water it still came up with the warning to descale the machine already. At 3-4 per time to descale the machine if it has to be done every month or so if our coffee intake goes up it could work out expensive.

    2. As per the video the water spout and milk frother is close to the machine so you will need a container that is not tall and of a thin material to get it under the spout head.

    3. Not sure of the content size of the water tank but it does appear to be on the small size.

  39. Anonymous says:

     United Kingdom

    First things first: cost. Yes it is quite of lot of money, at 400 you need to love coffee. And if you love coffee then this De Longhi machine is perfect for you, with one slight omission which may not matter to you – a milk container.

    Setup: very easy, follow the simple instructions. It does take up a bit of space compared, say, to a Nespresso machine and you’ll need to leave space at the back and on top for ventilation.

    Coffee: I use Cafdirect Fairtrade Machu Picchu whihc have a nice chocolately taste. The Magnifica grinds the beans perfectly on the default setting and gives a fantastic crema. If you like an espresso or Americano then you are going to love it. You will have to froth your own milk which works ok, if you want real simplicity then go for the integrated milk compartment but be aware they do seem to use more milk.

    Features: you’re not getting a fancy digital display but you can easily change the grind and the quantity. It is an intermediate machine with some good controls and excellent coffee.

    It does taste better than a Nespresso (and less packaging waste) but be prepared for more cleaning, descaling (a killer in London, seems to be every 3 weeks) and more attention. I think it’s worth it for the whole bean to cup taste.

    Recommended

  40. Anonymous says:

     United Kingdom

    I have been using this for only 6 weeks and I am very happy so far. I have moved up from a much smaller delonghi model that only used ground coffee & wasn’t automatic. I have had that one for years and so wanted to stick with the brand.
    I had been looking at another been to cup machine, endorsed by a celebrity chef . This machine does not quite have all the whistles and bells of the other but thanks to an amazing Amazon discount was about a third of the price.
    Admittedly, the plastic casing means it doesn’t win the beauty contest, and I was surprised at how noisy it is. However, I can set it to make coffee that satisfies the requirements of all the family, and can treat my visitors to a really decent cup of freshly ground. All with very little fuss or effort on my part. It is also very easy to clean and maintain.

  41. The Editors says:

     United Kingdom

    Golden Review Award: 23 From Our UsersI already own the more expensive version of this bean to cup coffee maker, so I was interested to see what, if anything, you lose by buying the less expensive unit.
    To be honest, not all that much. Plus, the grinding mechanism is a little quieter in this model, it seems to me.
    The operation is simple. You pour the beans into a hopper at the top of the machine, fill the water tank at the side, and away you go.
    There are two sets of buttons on the front panel. The left delivers espresso type coffee and the right gives a longer coffee. Both sides have the option to select either one or two cups, and the spout has two nozzles, so you can prepare two cups at the same time.
    The spout also raises and lowers to accept different cup heights.
    You – apparently – need the spout as close to the cup as possible to get the best crema on the coffee. That’s the swirly, oily part of the extraction process that gives the coffee that lovely smooth taste.
    There is a dial at the front to set the strength of coffee you prefer. Turn right for stronger, more intense flavours, turn left for milder coffee. Very easy and straightforward in operation.
    You can set a variety of personal preferences in the menu panel, and you can have a water filter in th3 water tank if you prefer to soften your water as you go along.
    I use the filter because I live in a very hard water area, and lime scale build up is pretty bad!
    The machine will indicate when it needs a descale, and a sample descaler kit is included to get you started.
    The milk frothier is simple to operate and works well enough. I rarely use it for myself, but my daughter likes a proper frothy coffee.
    The grounds are dropped into a plastic tray which you access by pulling the drip tray away from the front of the machine. It’s a good idea to clean put the drip tray at the same time, but if you forget the machine will remind you by a little coloured icon on the control screen.
    Overall, it is a really nice machine. If you like your coffee fresh, you won’t get better at the price.
    The smart black finish sits nicely in my white and grey kitchen.
    It is easy to use, delivers consistent coffee in a short space of time, and needs very little “looking after”.

  42. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI’ve had a more basic DeLonghi Magnifica machine for about three years and it makes great coffee. This machine also makes great coffee but it has some great features which make it even better.

    The specific features of this machine that I particularly like allow you to adjust the temperature of the coffee (great for me because I prefer it hotter than standard) and it includes a water filter to further soften the water. Our water is not particularly hard but I think the filter makes a difference. The water filter does add further cost (about 8 a filter, which should be changed every month), but you can leave it out if you want.

    The machine is really easy to use – with espresso single and double shots, and long coffee single or double shots. Coffee strength is adjusted with a dial. The grinder is said to be “silent” but it certainly makes a noise. It is quieter than my previous machine though.

    The cappuccino frother is easy to use to get a great froth.

    The only flaw is the finish (both the black and the silver tray) are very easy to mark. Even buffing the black to remove marks resulted in small (only noticeable very close up) scuffs. The silver tray is marked where cups have been placed. However, it looks a smart machine from a normal viewing distance.

    I would recommend this machine for its great coffee.

  43. Anonymous says:

     United Kingdom

    Golden Review Award: 4 From Our UsersI’ve owned three different bean-to-cup machines over the years. My favourite was a Melitta device (SOLO E950-103) but once that finally died, I moved to De-Longhi with the Caffe’ Corso ESAM2800.SB first, quickly replaced by Autentica Cappuccino ETAM29.660.SB. The Caffe’ Corso was very tacky looking with cheap plastics and I couldn’t get on with it, so returned it sharp. The Autentica is very good, and a tough yardstick, but the one I measure this ECAM against.

    The ECAM model is a premium-looking product, made from quality plastics. The metal driptray however, does scratch up very easily, which is disappointing (and a common problem with all the coffee machines I’ve owned, so not singling this ECAM out for particular criticism). The ECAM has a quieter than average grinder, but it is certainly not silent – to be fair, that would be unreasonable to expect, but it’s the expectation De’Longhi set by saying it is silent. The milk frother works wells enough for a home device – perhaps a little underpowered but more power would also be a potential hazard for scalding/burning so again, perhaps unreasonable to expect barista-grade steam. However, this does mean that I would recommend the Autentica approach of a hands-free machine to ensure quality and consistency of milk prep. As for the main functions, the ECAM makes an excellent espresso, offering the user a wide range of control over strength of coffee, grind of beans and size of drink. The switchgear is pretty nice, although I might have expected slightly higher grade finishing and action for the RRP of the machine. However, compared with the Melitta I owned, the De’Longhi looks and feels of higher quality, which is a plus given German manufacturing is typically excellent.

    Overall, this is a very good machine and I would recommend it to anyone who enjoys coffee. Even though it seems pricey, it pays for itself pretty quickly for every Costa/Starbucks it saves you buying. There are additional costs to keep in mind – replacement water filters for hard water areas and cleaning/decalc solutions can add up, but overall, a machine can save you a lot of money for a high quality espresso-based coffee. Beans are variable in price, but I would recommend Caf Royal on Amazon for their exceptional quality and value.

    While I do recommend this machine, I would also recommend that you look at DeLonghi ETAM29.620.SB Autentica Plus Bean to Cup Coffee Machine, which is currently cheaper than the ECAM, and I would argue better on most counts, including looks. When the machine takes up a prominent position in the kitchen, I feel looks are important.

  44. Anonymous says:

     United Kingdom

    Bean-to-cup – the apex of the coffee machine triangle (filter at the bottom, capsule systems like Nespresso in the middle and bean-to-cup at the top. Keep the hopper topped up with fresh beans and the reservoir with fresh water and you really are a button away from fresh expresso.

    DiLonghi make a wide range of bean-to-cup machines, many of which share similar components and specifications with only minor variations in features and with more emphasis on variance in design. This is a great ‘entry level’ bean to cup machine – it makes great coffee, the steamer works well for lattes etc and it’s aesthetically fine.

    A few things to bear in mind:

    1. The bean hopper is quite small, which is good for domestic use as you don’t want you beans oxidising but not so good for a heavier use setting such as an office.

    2. It’s fairly noisy when it starts up, though fairly quiet when actually making the coffee.

    3. It’s easy, but it is more work than a capsule based machine. The innards are essentially self-cleaning after each use (you’ll need to occasionally descale, but that’s the same with a capsule machine) but you do need to regularly pull out, empty and clean the drip tray and grinds bin (when the machine self-cleans before and after use, water goes into the drip tray.

    4. It’s big. I went from a first generation Nespresso espresso maker to this and the size difference did strike me – this felt like a late 1990s stereo in terms of size and build compared to the little Nespresso.

    5. Style – not something I’m that fussed about, but I reckon its one of the key things that makes the difference between a 300 odd home machine and a 600 odd one – the construction here uses a lot of plastic with some chrome additions but the higher end machines are more metal in finish.

    6. Milk – the other distinguishing factor between these and the much pricier Delonghi models. If you want a cappuccino or a latte etc you are going to have to steam the milk ‘by hand’ using the steam wand and then add it to the coffee (as a barista would) whereas the much pricier models have a milk reservoir and will make cappuccino at the touch of a button. Hold your horses on going for such models for the home though – milk goes off.

    Finally, Delonghi are market leaders in the bean-to-cup game and have a lot of experience at making these machines – they aren’t cheap, but they really do work. I’ve messed around for years with filter machines and pod systems (feeling guilty about the latter because of waste) but in the end it would have been cheaper and better to go straight for one of these bad-boys.

  45. GeorginFields says:

     United Kingdom

    Golden Review Award: 4 From Our UsersFunctionality of this new machine designated ‘Magnifica S’ and the older ‘Magnifica’ is very similar. The update interface is simpler but still allows you to do what you wish. This new machine is slightly smaller, though with no reduction in capacity, and the black plastic exterior is far more attractive than the metal effect plastic of its predecessor. It makes better coffee than the old machine because it uses more beans, I always have my machine set to the strongest setting so this is welcome. The new coffee hopper is sealed for freshness, but its position at the rear of the machine is inconvenient in comparison to the side opening chute on the older model. The water reservoir has the same capacity but is more awkward to replace than its predecessor. Routine maintenance however is greatly assisted by the simple pull-out frontal design. The new machine does spew out water when you turn it off as well as at the beginning of the cycle it its cleaning/heating process. If you use the milk steamer it is significantly improved over the old machine but still not as effective as the less complex ground coffee machines which also make good coffee. This machine like the odder one still encourages you to read the manual by requiring you to operate the steam level the first time you power it up to get rid of the flashing light. The quality of the coffee delivered is sufficient to recommend this machine.

  46. Anonymous says:

     United Kingdom

    Golden Review Award: 7 From Our UsersThis 15 bar pressure coffee machine has loads of reasons for owning it. I already have a similar model to it which I’ve had for 4 years the only difference I can detect is the colour of the machine. The one I bought was the ECAM22.110.SB
    This machine under review the ECAM.21.117.B has an identical service manual to that one with exception to the pictures which were not as glossy, which tells you it’s an older model, but it performs the same as far as I can tell so you could save yourself some money by going for this older model. I even swapped out the trays and tank with the ECAM.22.110.SB ones and they fitted perfectly so I don’t think there’s going to be an issue with lack of parts with this older model.

    I do prefer the black as it’s more practical as doesn’t show coffee splashes near the spout area.

    The 15 bar pressure means the coffee is rich with good crema (creamy top) which you won’t get with cafetiere coffee or regular coffee makers with filters or lower pressure as it gets filtered out or doesn’t get generated.

    High pressure milk frother and heater gives professional quality lattes. You can use the steam spout to do a little rinse of hot water after milk frothing use to remove milk traces from inside the spout and on the tip. I keep a kitchen towel handy to first wipe the outside before this step.

    The large water tank means you can make more coffee with less topping up of water. When I bought the one I mentioned I did look for machines that plumb in to the mains but decided for flexibility it was better to have free standing with a large water tank. It means I can resite it easy if I want to change the kitchen around or use it in another room which we did when I had work done in the kitchen. It has a large grounds receiver likewise which means.no need to empty out the grounds holder after each coffee make as it is automatic and just needs emptying when you can be bothered or are told to by the light!

    Eco mode to save energy. There is a setting which you can choose that turns the machine off after 15 minutes or various other time intervals. If you don’t choose this eco setting it stays on 2 hours then turns off. I use 15 mins as I prefer to get the hot water from turning machine on to preheat into the cups.

    Adjustable setting for your water hardness
    You get a stick to test the water hardness which determines the setting of the machine and that determines the frequency of descales. This is important as you don’t want the machine to furr up so I do recommend you use it and make the appropriate hardness setting. I use jug filtered water so tested that. When it is time to do a descale, I use the Delonghi descaler as other products could damage the machine. If you buy the bulk size of these and several to save on the postage it is better value. The A and B reference letters for descales written on the water tank are not that easy to read so I make a line for each with a marker pen as it’s on the inside of it and won’t be visible until the tank is removed and saves time squinting at it!!

    It can create two cups of coffee at the same time or single cup with tall or short cup height adjustment for if expresso or latte for example.

    Bean to cup means you choose the coffee you want and have it fresh ground. There is the option for filter coffee to cup if you are stuck and cannot find beans anywhere but it is tedious as only can add one cup worth coffee to the machine a time but as this machine is bean to cup why would you want to use ground anyway. Good to know it has this as back up anyway.

    Good adjustment potential. You can alter fineness of grind, and amount of coffee per cup, and the amount water. I love the usability of this machine. I am in total control of the coffee making yet it does most of the work for me.

    (Note about the model bought by me 4 years ago which is relavent as has same parts (ECAM22.110.SB ) the steam lever top left of the machine cracked after about a year and had to be replaced but you can buy one off ebay probably now for around 7 quid Delonghi part number 5513222441 It went in to be fixed for a noisy mechanical valve about a year and a half ago. Cost was 130 pounds including postage but they serviced it and cleaned it and their service was excellent and a smooth process. It was a good decision to have it repaired and serviced as it’s been trouble free since – no weird noises anymore – and they cleaned it inside and out which I would not have been able to do as well given it looked almost like new again when it arrived back with the exception of some crazing to drip tray interior plastic. For 4 years of 4 or 5 times a day use I think it is still good value for the ease of use and high quality coffee it provides.

  47. AlejandroEchols says:

     United Kingdom

    Golden Review Award: 2 From Our UsersHaving owned quite a few coffee machines over the years, I think that I’m in a good position to be able to review them. This is quite a basic bean-to-cup model, but none the worst for it – I actually think that those add on extras like automatic milk frothers and the ability to link it to an app are over-rated.

    Pros:

    * Easy to set up – it’s pretty much a case of placing the water filter into the tank, setting the grind level and then plugging in
    * The programmes are simple – long or short coffees – one or two cup options – there’s also a dial to determine the bean strength
    * The milk wand works well
    * Easy to clean
    * The coffees taste delicious

    Pros:

    * The build is a tad plasticky and the drip tray soon gets scored and scratched if in daily use

    Conclusion:

    DeLonghi are one of the market leaders in coffee makers for a very good reason. Recommended.

  48. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersThis is a smart bean-to-cup coffee machine and, although it ranks towards the lower end of the De’Longhi range, the coffee you can produce is just as good as the machines that are higher up the pecking order, albeit with a little more user effort needed for milk options.

    The act of producing one or two espresso or longer coffees at a time is automatic, with four button press options to choose from. You can even sit one cup under the nozzles and select the two-cup option for a longer drink. The options can be adjusted for temperature and strength of the resultant coffee but production of frothed milk to make a cappuccino is a manual task using the steam nozzle — although that does mean you can heat the milk to the temperature you desire and thus get a really hot drink, which can sometimes be a problem with higher end De’Longhi machines.

    The water tank is accessed at the front, so topping up will not be a problem. The beans go in at the back, so that is trickier if you place this under a wall cupboard; it is easier if you have cupboard-free worktop. You will need to descale from time to time, frequency depending on use and it is worth keeping all packaging as it will be needed to send it off for a service or repair.

    It is a good coffee machine and, although you need to be a bit more hands on to produce a cappuccino, you can get your drink exactly how you want it, which is not always the case with the higher end, fully automatic machines.

  49. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI knew my 10 year old manual delonghi espresso machine wasn’t really doing the business any more, but the comparison to what this machine gave me blew me away. It is VERY close to coffee shop quality espresso and probably capable of better if I spend the time to tune it. That said, the fact that it uses non-graduated dials to set strength and volume means switching between my wife’s an my preferences is not as user friendly as it might be. It is VERY easy to use. put cup under outlet, turn on, let machine flush itself (delivers some ‘dirty’ hot water to cup) throw this away, then deliver excellent espresso to now warmed cup. Switch off machine (or let eco function do this automatically). that’s it. Start your day. So convenient and such a nice espresso to start the day with. Easy to clean, fill etc. and at 200 a bargain. Easy to see why it’s a best seller. Only other criticism or hint really is to make coffee before using steam wand if that’s what you need to do, as once the machine reaches steam temp it is too hot to make coffee and needs quite a bit of time to cool down again to make coffees.

  50. Keagen Grace says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI knew my 10 year old manual delonghi espresso machine wasn’t really doing the business any more, but the comparison to what this machine gave me blew me away. It is VERY close to coffee shop quality espresso and probably capable of better if I spend the time to tune it. That said, the fact that it uses non-graduated dials to set strength and volume means switching between my wife’s an my preferences is not as user friendly as it might be. It is VERY easy to use. put cup under outlet, turn on, let machine flush itself (delivers some ‘dirty’ hot water to cup) throw this away, then deliver excellent espresso to now warmed cup. Switch off machine (or let eco function do this automatically). that’s it. Start your day. So convenient and such a nice espresso to start the day with. Easy to clean, fill etc. and at 200 a bargain. Easy to see why it’s a best seller. Only other criticism or hint really is to make coffee before using steam wand if that’s what you need to do, as once the machine reaches steam temp it is too hot to make coffee and needs quite a bit of time to cool down again to make coffees.

  51. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI knew my 10 year old manual delonghi espresso machine wasn’t really doing the business any more, but the comparison to what this machine gave me blew me away. It is VERY close to coffee shop quality espresso and probably capable of better if I spend the time to tune it. That said, the fact that it uses non-graduated dials to set strength and volume means switching between my wife’s an my preferences is not as user friendly as it might be. It is VERY easy to use. put cup under outlet, turn on, let machine flush itself (delivers some ‘dirty’ hot water to cup) throw this away, then deliver excellent espresso to now warmed cup. Switch off machine (or let eco function do this automatically). that’s it. Start your day. So convenient and such a nice espresso to start the day with. Easy to clean, fill etc. and at 200 a bargain. Easy to see why it’s a best seller. Only other criticism or hint really is to make coffee before using steam wand if that’s what you need to do, as once the machine reaches steam temp it is too hot to make coffee and needs quite a bit of time to cool down again to make coffees.

  52. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI knew my 10 year old manual delonghi espresso machine wasn’t really doing the business any more, but the comparison to what this machine gave me blew me away. It is VERY close to coffee shop quality espresso and probably capable of better if I spend the time to tune it. That said, the fact that it uses non-graduated dials to set strength and volume means switching between my wife’s an my preferences is not as user friendly as it might be. It is VERY easy to use. put cup under outlet, turn on, let machine flush itself (delivers some ‘dirty’ hot water to cup) throw this away, then deliver excellent espresso to now warmed cup. Switch off machine (or let eco function do this automatically). that’s it. Start your day. So convenient and such a nice espresso to start the day with. Easy to clean, fill etc. and at 200 a bargain. Easy to see why it’s a best seller. Only other criticism or hint really is to make coffee before using steam wand if that’s what you need to do, as once the machine reaches steam temp it is too hot to make coffee and needs quite a bit of time to cool down again to make coffees.

  53. Anonymous says:

     United Kingdom

    The coffee machine is basically fine, it does the assigned job of milling beans and making them into coffee, steaming milk and so on very well. Good adjustment settings and good production. No complaints on that front.

    Compared to my previous Saeco machine I think it makes hard work of the process by self cleaning when you switch on and when you switch off. This wastes a lot of time and water to my mind, also it means the drip tray fills up quicker than it should. You only know it is full (unless you are very observant) when the alarm light sounds, this is normally when it is very full and then leads to puddles on the floor as you try and get this to the sink to empty it.
    This isn’t a reason not to buy and many others won’t have the same perspective as a man who is a bit impatient and sees this whole process as overkill (why not just clean on power down) and had many years of good use out of a machine that doesn’t fanny about so much, however for me it is overkill and annoying.

  54. Kevin Hardy says:

     United Kingdom 🇬🇧

    Golden Review Award: 2 From Our UsersI purchased this machine as a gift for my wife, Personally I am not a coffee drinker. However I can comment on how easy this machine was to set up and install. The instructions are clear and I had the machine up and running in about 10 minutes. You do have to use it about 5 times before it produces ‘passable’ coffee so first time out don’t use the expensive beans! Also it is worth experimenting with the size of the grind. I watched some you tube videos of what an espresso should look like and tried to recreate from there. I’m aware people will have there own preference though, however good starting point is to make sure the burr grinder is full of beans and the set it to it’s finest setting and tune it from there I found this the easiest way to get to that perfect shot! The machine seems pretty well made, it is plastic but that’s the compromise to not paying out a lot of money, however build quality seems absolutely fine and what I expected. The machine is easy to clean and put back together. All in all it produces fantastic espresso according to my wife, build quality is reasonable and maintenance is pretty straightforwards – thumbs up from me!

  55. Anonymous says:

     United Kingdom

    Golden Review Award: 34 From Our UsersI previously had the De’longhi Iconia espresso maker which was a great machine and had been going for many years but the seal on the milk steamer had gone so that bit was no longer useable. I also got fed up of getting coffee grains everywhere, and emptying the used grinds also became a messy business, especially before my first coffee of the day! It was time for an upgrade to a bean to cup machine.

    I chose this particular model mostly because of the ease of cleaning, and that it was not too expensive. Two months on, I have to say am happy with my purchase.

    We have about 3 or 4 espresso shots every day and a 250g bag of beans lasts about a week. My husband can now make his own coffee which is also a great bonus!

    I really like the dials on the front which allow you to adjust the amount of coffee dispensed (from a ristretto to an americano) and the strength of the coffee. I must admit I’ve not tried adding pre-ground coffee into it yet but I like that you can have the choice.

    Cleaning the machine is a doddle and it has a flush function which runs hot water through the filter which I use after every coffee to keep it clean.

    The warning lights on the machine itself are really good but there isn’t a warning to tell you to put more beans in the hopper which would be useful.

    The milk steamer is also not as good as the Iconia’s and there is a knocking sound in the machine when the steam valve is open, even when dispensing hot water. It also takes a very long time to go back to the hot water/espresso mode after using the steam mode.

    Overall, this machine is great value for money, but if you’re after something that’ll steam your milk to perfection, I would pay more money for a more sophisticated model.

  56. Steven Hamley says:

     United Kingdom

    Golden Review Award: 34 From Our UsersI previously had the De’longhi Iconia espresso maker which was a great machine and had been going for many years but the seal on the milk steamer had gone so that bit was no longer useable. I also got fed up of getting coffee grains everywhere, and emptying the used grinds also became a messy business, especially before my first coffee of the day! It was time for an upgrade to a bean to cup machine.

    I chose this particular model mostly because of the ease of cleaning, and that it was not too expensive. Two months on, I have to say am happy with my purchase.

    We have about 3 or 4 espresso shots every day and a 250g bag of beans lasts about a week. My husband can now make his own coffee which is also a great bonus!

    I really like the dials on the front which allow you to adjust the amount of coffee dispensed (from a ristretto to an americano) and the strength of the coffee. I must admit I’ve not tried adding pre-ground coffee into it yet but I like that you can have the choice.

    Cleaning the machine is a doddle and it has a flush function which runs hot water through the filter which I use after every coffee to keep it clean.

    The warning lights on the machine itself are really good but there isn’t a warning to tell you to put more beans in the hopper which would be useful.

    The milk steamer is also not as good as the Iconia’s and there is a knocking sound in the machine when the steam valve is open, even when dispensing hot water. It also takes a very long time to go back to the hot water/espresso mode after using the steam mode.

    Overall, this machine is great value for money, but if you’re after something that’ll steam your milk to perfection, I would pay more money for a more sophisticated model.

  57. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersThis is my first bean-to-cup coffee machine. I previously have been using a Nespresso Latissima Touch.
    It was simple enough to set up and the instruction booklet is pretty comprehensive.
    I would say that you should read the manual properly before attempting anything and then again as you work through the steps in the manual once you start to obtain a coffee.
    I found that the default temp setting was not hot enough so have changed it to the max temp as if you add a drop of cold milk it was giving a lukewarm drink.
    It is not the quietest machine when it grinds and then pours so I am a bit nervous about using it when i leave for work at 6:30am for fear of waking my wife and daughter up.
    It also has a neat feature that it self cleans when you turn the machine on and off – so keep a cup or jug under the spout when you turn it on and off.
    The milk frother works well and give a lovely creamy foamy cappuccino.
    I bought some Lavazza beans (red bag) and some Spiller & Tait Signature Blend Coffee Beans as my first two bags of coffee beans. Only tried the Lavazza so far but the coffee is lovely with a nice crema top.
    I am over the moon with the machine so far and can echo all the positive reviews.
    Bought from Amazon Warehouse as “Used – Very Good” – apart from a rather rough looking box – the machine seems brand new to me without a mark on it so am very pleased indeed.

  58. John Peters II says:

     United Kingdom

    Golden Review Award: 6 From Our UsersI have had this machine just a few days but have to say it is producing excellent coffee. The instructions for setting it up are very clear and easy to understand.as for the noise well I doubt any bean to cup machine is silent and I do not find the noise level offensive. If I have one small issue it would be the small size of the water container but it is easy to refill being on the side of the machine and it does mean that fresh water is usually therein. So it’s plastic that’s no problem it is quite heavy and if it was steel many would struggle to lift it it’s whats in the machine that matters. I have set my machine to auto off after 30 minutes but that’s easy to change for shorter or longer periods. I have not had it on long enough to feel a result from the cup warmer but here is a tip. When the machine is turned on and it goes through it’s checks it dispenses a quantity of hot water, so I have my cup under the dispensing heads instead of allowing the water to go into the drip tray. Result hot cup tip water down sink back under dispenser make coffee. After making coffee I put another cup under the dispenser as when the machine shuts down it dumps a small amount of water when it cleans itself. I am working on the principal it’s easier to wash a cup than keep removing the drip tray. I watched this machine come down in price to a few pounds over 200 then bought I had forgotten I had a 50 voucher in my account from Christmas so it cost me even less. All in all yes there is some maitainece to be down from time to time but the result is well worth it. Just a small edit having read very many reviews where people criticise what they refer to as a ” cup warmer” they should read the instruction because it is merely a cup stand with no warming function. A week of ownership and still very impressed.

  59. Leon Hurley says:

     United Kingdom

    Golden Review Award: 6 From Our UsersI have had this machine just a few days but have to say it is producing excellent coffee. The instructions for setting it up are very clear and easy to understand.as for the noise well I doubt any bean to cup machine is silent and I do not find the noise level offensive. If I have one small issue it would be the small size of the water container but it is easy to refill being on the side of the machine and it does mean that fresh water is usually therein. So it’s plastic that’s no problem it is quite heavy and if it was steel many would struggle to lift it it’s whats in the machine that matters. I have set my machine to auto off after 30 minutes but that’s easy to change for shorter or longer periods. I have not had it on long enough to feel a result from the cup warmer but here is a tip. When the machine is turned on and it goes through it’s checks it dispenses a quantity of hot water, so I have my cup under the dispensing heads instead of allowing the water to go into the drip tray. Result hot cup tip water down sink back under dispenser make coffee. After making coffee I put another cup under the dispenser as when the machine shuts down it dumps a small amount of water when it cleans itself. I am working on the principal it’s easier to wash a cup than keep removing the drip tray. I watched this machine come down in price to a few pounds over 200 then bought I had forgotten I had a 50 voucher in my account from Christmas so it cost me even less. All in all yes there is some maitainece to be down from time to time but the result is well worth it. Just a small edit having read very many reviews where people criticise what they refer to as a ” cup warmer” they should read the instruction because it is merely a cup stand with no warming function. A week of ownership and still very impressed.

  60. Anonymous says:

     United Kingdom

    Golden Review Award: 8 From Our UsersIt was either going to gather dust or I’d become addicted to coffee and, worryingly, it’s the latter. I must be drinking about 4 cups a day and it’s all delicious. This machine is so easy to use, after a few attempts I was away. I just left it on its factory settings and it’s been fine. The milk frother thing isn’t fantastic, I used to work in a cafe and the commercial machines are way more powerful. However, I’m happy just adding milk and the coffee is absolutely lovely. I will just add, am lucky enough to live practically next door to a coffee bean stockist and they advised that oily beans are no good in bean to coffee machines. They recommend a dryer bean as oily beans can clog the machine. It’s hard to know which beans are dry or oily from a supermarket, but you can buy the following dry beans online: Daterra Sunrise (espresso strength – deeply, nutty flavour which is clean and crisp with strong aroma), Kenya AA (strong bean – flavoursome with a bright, fruity acidity), Guatemala Huehuetenango (medium flavour, smooth with a rich, chocolatey aroma). They work fantastically in the machine.

  61. Adam Learoyd says:

     United Kingdom

    Golden Review Award: 8 From Our UsersAt last! A coffee machine that makes the same quality coffee every time and which has so many variables under your control that you will find the right combination for you.

    I must have tried ten different coffee machines in my time trying to find something that delivered a strong coffee consistently and this is it. It will take some experimentation to get it right for your taste and you should calibrate it if you change your coffee blend. You will need to make 2 or 3 minimal coffees to get the grind right to deliver the oils in the first few moments. Then its a combination of how much water you want to deliver against the quantity of coffee ground. You can press a button for two cups but change the quantity delivered to one cup by the dial to get a strong coffee.

    Steam wand is too close to the body for my liking since you want to steam your milk while rotating the cup and you just have to get used to it. I make the milk first in a cup and then deliver the coffee. The technique is to get to the steam and froth the milk. Then unselect the steam button and draw the hot steam and water into a jug. The main pump noise alerts you the water will now be cool enough to deliver coffee and in it goes.

    Best machine I ever owned.

  62. Anonymous says:

     United Kingdom

    Golden Review Award: 10 From Our UsersI don’t think I could live without this coffee machine anymore. THe usually messy process of grinding, loading the machine, disposing of spent beans and rinsing the stuff out has been replaced by two buttons!!! I love it, especially in the morning when I’m half asleep.
    It is a sleek design that does not show dirt and matches most of my stainless steel stuff in the kitchen without actually being made of it. The drip tray is very roomy and so you can empty it at the same time as the container for spent beans, so no mess/trouble there! ALso ectremely easy to fill with water as the tank is front loading.
    Beware however if you put the thing under kitchen cupboards it will be tight (although shouldn’t be impossible if they are the usual hight) to fill the bean compartment as it opens at the top.
    The only future improvement that I can think of is that this machine does not alert you to lack of beans in the compartment and so it will make a nasty noise and proceed to make a watery brew rather than refuse to work until you refill. But it is an extremely small point.

  63. Taylor Martin says:

     United Kingdom

    Golden Review Award: 10 From Our UsersI don’t think I could live without this coffee machine anymore. THe usually messy process of grinding, loading the machine, disposing of spent beans and rinsing the stuff out has been replaced by two buttons!!! I love it, especially in the morning when I’m half asleep.
    It is a sleek design that does not show dirt and matches most of my stainless steel stuff in the kitchen without actually being made of it. The drip tray is very roomy and so you can empty it at the same time as the container for spent beans, so no mess/trouble there! ALso ectremely easy to fill with water as the tank is front loading.
    Beware however if you put the thing under kitchen cupboards it will be tight (although shouldn’t be impossible if they are the usual hight) to fill the bean compartment as it opens at the top.
    The only future improvement that I can think of is that this machine does not alert you to lack of beans in the compartment and so it will make a nasty noise and proceed to make a watery brew rather than refuse to work until you refill. But it is an extremely small point.

  64. Anonymous says:

     United Kingdom 🇬🇧

    I never drank coffee at home, always been a tea man, but as someone doing 38000 miles a year driving good coffee on the road is a must. So I pondered long and hard on buying this machine, 3 months in fact – OMG why oh why did I wait so long!!! Three of us in the household use this morning noon an night now, I like straight Americano, the other two love their Cappuccino, with practice they have become self styled Barista’s :-). For variety in coffee tastes it is difficult to empty the bean reservoir if you want to change (we currently have 5 blends of beans in a very aromatic cupboard) so if you are trying it out buy ground coffee and make one cup at a time until you find your perfect blend. Strength is a “learning curve” but once you know where the settings are for your preference its so simple to get a perfect coffee every time. We don’t have issues with hard or soft water so not had any issues in over 4 months with lime scale so I cannot help you with advice on that issue, sorry. If you love frothy milk I definitely recommend a quality frothing jug (we bought the Andrew James .33L one after using cups for a few weeks ) as it really does impact the quality of the froth and this week we got 100 x 8oz takeaway cups for coffee on the go. If you love coffee, you will love this machine!!!
    The machine is very economical on beans too, I have been amazed how long a 1kg bag lasts.
    If you were to ask me would I recommend this, my answer would be “why the heck are you waiting”!

  65. DenaHagerbgyus says:

     United Kingdom

    Golden Review Award: 5 From Our UsersI now own this Machine for 15 months so now I believe its time to write a review on this product. I have been pouring about 8 cups of coffee a day from this machine for my wife and I. Its easy to use and its easy to clean. To be fair you need to put your coffee in a microwave for 30 seconds if you want it really hot. But I own a restaurant and recently I had to change a 5k euro machine to a 7k euro machine to get coffee as hot as I wanted. Basically in all coffee machine heating the water to almost boiling is the most expensive and most difficult requiring a seperate back boiler. And even if it has a back boiler to ensure consistent hot water in multiple cups at a time requires a bigger boiler and hence more money. The temperature is comparable to any machine in this category ie sub 1k. Its disappointing to read negative comments on cleaning this machine and coffee coming out cold. It only takes about 2 minutes every couple of weeks to keep the machine in a clean state, beside empting out the drip tray and grounds container. The grounds container holds about 10 cups before emptying.
    Setting it up takes about 15 minutes. Instead of trying to learn all the warning lights just have the manual handy and as time goes buy you will know about the few times these come on. ie machine warning lights come on when water runs out or grounds container needs emptying. It does stop working every 3 months when descalling. This takes about 20 minutes but very little work as all you have to do is add the cleaning solution to the water tank and let it do its own thing. Milk products from the machine are great but it does take a bit of time to froth up the milk the old fashioned way. Overall at the price you will not get a better product out there for the money. I have had several commercial coffee machines over the years and the quality of coffee coming from this machine is as good if not better and you will not have to spend the extra 5k. On a final note the cost per cup for a large Americano ii about 1/3 of the cost of a nespresso machine. When you use 8 cups a day this equates to 2 euros a day approx. which is approx. 700 per year not to mention the fact you have the chance to try all different types of beans..

  66. Anonymous says:

     United Kingdom

    Golden Review Award: 6 From Our UsersThis is my first bean-to-cup espresso machine and after a month of using it I can clearly say I love it.

    I like playing and testing my kitchen helpers so I did few test for you if you want to know more read below.

    First thing after de-boxing read the manual carefully it is very important to understand how everything is working, how to adjust things and also what those flashing lights mean.

    So I read the manual and straight away switched ECO mode OFF and water temperature to MAX level. Then I tested my water with strip provided and our water is very soft in the area and I also use Brita it didn’t colour the testing strip at all.

    First using was trial-and-error and it took me while to get right setting for almost perfect espresso and here it is:

    – always pre-heat your cup with hot water
    – flush your machine so everything is heated up inside
    – set your grinder to level 1.5 (do this only when grinder is working)
    – set the amount of water to about 11 o’clock
    – set the amount of coffee just below 9 o’clock
    – press single cup button on panel

    This will use 8.5 to 9g (tested) of coffee ideal for single espresso, coffee will flow slowly into the cup and you’ll get 40ml in about 30 seconds.
    I always stop it by pressing the cup button when it starts blonding to get ideal espresso.

    You can also make double-shot (great for cappuccino or cafe late) by pressing two cups button but be aware now its gonna grind 14g of coffee (tested) and the water will flow much slower/harder trough the coffee so ideally set the grinder to 2 – 2.5 otherwise you’ll see drop at the time and the machine will suffer to push that water through very fine grounds.

    Cleaning is simple I do it once a week for trays and every fortnight for infuser unit.

    I can only recommend buying this machine, go ahead and enjoy great tasting coffee (I was instant coffee drinker before and now I cannot taste it).

    I hope this will help some of you at home. Cheers

  67. ArletteBarringe says:

     United Kingdom

    Golden Review Award: 10 From Our UsersTaken me a few weeks to perfect my coffee…. to my taste. This is a brilliant hassle free coffee machine. Self cleaning too.
    There are adjustments for amount of coffee made, amount of coffee used, and how fine the beans are ground,
    Delivers excellent Latte, cappuccino, express, americano (Big word for a mild black coffee), ……
    You will need to experiment first few weeks until you get to the best results to suit your taste.
    In the final analysis the end product will always depend on the coffee beans you use. Over the years I have settled on
    Costa Rican and Guatemalan coffee beans I buy online (Not Amazon). Both are medium to dark roast.

    Make sure your coffee beans are freshly roasted (Within days of despatch), slowly roasted and slowly cooled…. Beans should be shiny.
    Once you get it right, you will not enjoy the high street coffee shops as much.

    AN UPDATE – I have read several questions and reviews asking how hot the coffee?
    Two tips, a) before making coffee, run a self clean, it heats up the internals of the machine..
    b) I learnt this recently, boil hot water in kettle, fill you cup/mug with hot water and leave it for a couple of minutes.
    Your coffee will stay warm for much much longer….. I am surprised how much difference it makes.

    Update … I have now been using this coffee machine for an year… continues to make excellent coffee…going strong.
    I have learnt to enjoy a mild black coffee, again will depend on your taste and which coffee beans.

  68. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersBought one of these in early Dec 2014 and am writing this late Jan 2015 so 6 or so weeks of pretty intensive use. We have lived in Italy for the past four years so are used to proper cappucinos which are rare in the UK (and expensive out). Fair to say we have used for some years a manual expresso machine but lacked a grinder and were using pre-ground beans.
    Build quality – externally this machines feels like a ink jet printer – so I imagine will benefit from being treated with some respect when opening and closing the cover, removing/replacing the water tank etc. Internally it sounds robust and the parts that need to be taken out and clean eg the filter, feel robust.
    Ease of use – do read the manual. There are a number of display and warning lights which indicate what needs attending to eg coffee ground container needs emptying etc. Once mastered the machine is easy to use to make coffee, and 95% of the cappucinos we produce are far better then the ones bought out in UK coffee shops. Foaming milk is a doddle and the steamer works really well compared with other machines. Do take heed of the other reviewers who recommend googling or watching YouTube videos on frothing milk to perfect your technique. Also it does take a few attempts to get the bean grind setting correct, and it will vary if you change the beans you use and take a couple of uses after changing the grind setting for the full effects of the change to work through. All this is in the handbook. At under 300 (and when we bought it was nearer to 200) this machine leads on the price front. The next step up takes you to nearer 500 and while the casing of those machines may be better and the controls more automated, and the possibility that the machine will sort of froth the milk for you, I doubt the expresso is any better. And in my experience none of the fully automatic machine froth the milk really well as the foam is always too “open”. We would certainly buy this machine again based on experience so far, and if it stands the test of time will be highly delighted.

  69. NickiForehand says:

     United Kingdom 🇬🇧

    Golden Review Award: 2 From Our Users**UPDATE: I’ve upped stars from 3 to 4; it may be plastic but it has been consistently reliable for a few months now. Hardly surprising it’s a popular machine.**
    ————————————-
    Yes, bean-to-cup is great.

    And I get a good coffee from this machine with a wicked crema and the milk frother works perfectly well and is eay to clean imo.

    BUT I haven’t any experience of other bean-to-cup machines so don’t know how this COMPARES.

    Construction seems all plastic and not very robust.
    I worry that I’ll drop a part and it will smash.
    The water reservoir is small and requires frequent refils.
    And the machine makes slightly unnerving clicking and whirring sound during operation.
    Although the grind is adjustable, there is no control over the tamp.

    Three stars may seem harsh but I’m reviewing the machine and not the format.

    I should also mention that the first machine I received died after a dozen coffees, not filling me with confidence regarding reliability (although I acknowledge those who have enjoyed prolonged use without failure). Also, Delonghi were not as forthcoming regarding returns as Amazon were, suggesting that I hadn’t descaled it or had mistreated it.

    With my new ‘toy’, I am probably drinking far too much coffee. Good coffee at that. (I also find myself drinking less beer & wine as a result.)

    I just hope it lasts.

  70. Anonymous says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI love this machine because I love coffee and wanted a bean to cup machine and this one was very affordable. It does also make lovely coffee and very easily I did have difficulty at first with the instructions but went to YouTube and found videos for the machine which sorted me out very quickly.The downside of the machine is that if there’s more than one person wanting a milky coffee at any one time you are stuck, because once you have used the milk frother, the machine has to cool down for 10 minutes before it’s able to make another coffee. (Not correct – see update below) Mostly this does not bother me as I’m the only one using the machine in my house most of the time, but last week I did have a guest and we both wanted lattes so I made hers and she’s drunk hers before I could even make mine. The warning lights do go off a lot; the water tank is fairly small so it lights up when that is getting empty, the grounds tray can only cope with grounds from about 4-5 coffees so it lights up when it gets “full” and the other main thing it lights up for is when you’re out of beans. It uses more of those than i thought it would but still works out half the price per cup of coffee as a capsule machine. One last thing, a week or 2 after having the coffee had a strange smell and I couldn’t really smell the coffee any more, it was the smell that you get in the water that cleans the machine out. If your coffee smell and flavour is getting tainted just use the rinse button to give it an extra rinse or two and this should solve the problem, it did for me, plus properly washing the jug after the rinse water has been in it, it’s a horrible smell and can taint the milk too if you use the same jug for warming the milk.
    Just as an update: The smelly water I talked about was just because I hadn’t washed out the water tank properly each time because I wasn’t sure if the top came off it, I had been trying to clean it through the hole in the top! One day however I just put the tank in a bowl of washing up water and the lid came off in the water – really easily, I felt a bit silly that it was so easy, but at least I don’t get smelly water (and therefore coffee) anymore! To remove the lid of the water tank easily, just put your fingers through the hole in the top and lift off.
    Update 2: See comments – you can make more than 1 frothy coffee at a time; you just press the steam button so that it is off and let some steam out of the spout and the machine is ready to make more coffee in under a minute!

  71. Anonymous says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI love this machine because I love coffee and wanted a bean to cup machine and this one was very affordable. It does also make lovely coffee and very easily I did have difficulty at first with the instructions but went to YouTube and found videos for the machine which sorted me out very quickly.The downside of the machine is that if there’s more than one person wanting a milky coffee at any one time you are stuck, because once you have used the milk frother, the machine has to cool down for 10 minutes before it’s able to make another coffee. (Not correct – see update below) Mostly this does not bother me as I’m the only one using the machine in my house most of the time, but last week I did have a guest and we both wanted lattes so I made hers and she’s drunk hers before I could even make mine. The warning lights do go off a lot; the water tank is fairly small so it lights up when that is getting empty, the grounds tray can only cope with grounds from about 4-5 coffees so it lights up when it gets “full” and the other main thing it lights up for is when you’re out of beans. It uses more of those than i thought it would but still works out half the price per cup of coffee as a capsule machine. One last thing, a week or 2 after having the coffee had a strange smell and I couldn’t really smell the coffee any more, it was the smell that you get in the water that cleans the machine out. If your coffee smell and flavour is getting tainted just use the rinse button to give it an extra rinse or two and this should solve the problem, it did for me, plus properly washing the jug after the rinse water has been in it, it’s a horrible smell and can taint the milk too if you use the same jug for warming the milk.
    Just as an update: The smelly water I talked about was just because I hadn’t washed out the water tank properly each time because I wasn’t sure if the top came off it, I had been trying to clean it through the hole in the top! One day however I just put the tank in a bowl of washing up water and the lid came off in the water – really easily, I felt a bit silly that it was so easy, but at least I don’t get smelly water (and therefore coffee) anymore! To remove the lid of the water tank easily, just put your fingers through the hole in the top and lift off.
    Update 2: See comments – you can make more than 1 frothy coffee at a time; you just press the steam button so that it is off and let some steam out of the spout and the machine is ready to make more coffee in under a minute!

  72. Anonymous says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI love this machine because I love coffee and wanted a bean to cup machine and this one was very affordable. It does also make lovely coffee and very easily I did have difficulty at first with the instructions but went to YouTube and found videos for the machine which sorted me out very quickly.The downside of the machine is that if there’s more than one person wanting a milky coffee at any one time you are stuck, because once you have used the milk frother, the machine has to cool down for 10 minutes before it’s able to make another coffee. (Not correct – see update below) Mostly this does not bother me as I’m the only one using the machine in my house most of the time, but last week I did have a guest and we both wanted lattes so I made hers and she’s drunk hers before I could even make mine. The warning lights do go off a lot; the water tank is fairly small so it lights up when that is getting empty, the grounds tray can only cope with grounds from about 4-5 coffees so it lights up when it gets “full” and the other main thing it lights up for is when you’re out of beans. It uses more of those than i thought it would but still works out half the price per cup of coffee as a capsule machine. One last thing, a week or 2 after having the coffee had a strange smell and I couldn’t really smell the coffee any more, it was the smell that you get in the water that cleans the machine out. If your coffee smell and flavour is getting tainted just use the rinse button to give it an extra rinse or two and this should solve the problem, it did for me, plus properly washing the jug after the rinse water has been in it, it’s a horrible smell and can taint the milk too if you use the same jug for warming the milk.
    Just as an update: The smelly water I talked about was just because I hadn’t washed out the water tank properly each time because I wasn’t sure if the top came off it, I had been trying to clean it through the hole in the top! One day however I just put the tank in a bowl of washing up water and the lid came off in the water – really easily, I felt a bit silly that it was so easy, but at least I don’t get smelly water (and therefore coffee) anymore! To remove the lid of the water tank easily, just put your fingers through the hole in the top and lift off.
    Update 2: See comments – you can make more than 1 frothy coffee at a time; you just press the steam button so that it is off and let some steam out of the spout and the machine is ready to make more coffee in under a minute!

  73. Anonymous says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI love this machine because I love coffee and wanted a bean to cup machine and this one was very affordable. It does also make lovely coffee and very easily I did have difficulty at first with the instructions but went to YouTube and found videos for the machine which sorted me out very quickly.The downside of the machine is that if there’s more than one person wanting a milky coffee at any one time you are stuck, because once you have used the milk frother, the machine has to cool down for 10 minutes before it’s able to make another coffee. (Not correct – see update below) Mostly this does not bother me as I’m the only one using the machine in my house most of the time, but last week I did have a guest and we both wanted lattes so I made hers and she’s drunk hers before I could even make mine. The warning lights do go off a lot; the water tank is fairly small so it lights up when that is getting empty, the grounds tray can only cope with grounds from about 4-5 coffees so it lights up when it gets “full” and the other main thing it lights up for is when you’re out of beans. It uses more of those than i thought it would but still works out half the price per cup of coffee as a capsule machine. One last thing, a week or 2 after having the coffee had a strange smell and I couldn’t really smell the coffee any more, it was the smell that you get in the water that cleans the machine out. If your coffee smell and flavour is getting tainted just use the rinse button to give it an extra rinse or two and this should solve the problem, it did for me, plus properly washing the jug after the rinse water has been in it, it’s a horrible smell and can taint the milk too if you use the same jug for warming the milk.
    Just as an update: The smelly water I talked about was just because I hadn’t washed out the water tank properly each time because I wasn’t sure if the top came off it, I had been trying to clean it through the hole in the top! One day however I just put the tank in a bowl of washing up water and the lid came off in the water – really easily, I felt a bit silly that it was so easy, but at least I don’t get smelly water (and therefore coffee) anymore! To remove the lid of the water tank easily, just put your fingers through the hole in the top and lift off.
    Update 2: See comments – you can make more than 1 frothy coffee at a time; you just press the steam button so that it is off and let some steam out of the spout and the machine is ready to make more coffee in under a minute!

  74. eknight says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI love this machine because I love coffee and wanted a bean to cup machine and this one was very affordable. It does also make lovely coffee and very easily I did have difficulty at first with the instructions but went to YouTube and found videos for the machine which sorted me out very quickly.The downside of the machine is that if there’s more than one person wanting a milky coffee at any one time you are stuck, because once you have used the milk frother, the machine has to cool down for 10 minutes before it’s able to make another coffee. (Not correct – see update below) Mostly this does not bother me as I’m the only one using the machine in my house most of the time, but last week I did have a guest and we both wanted lattes so I made hers and she’s drunk hers before I could even make mine. The warning lights do go off a lot; the water tank is fairly small so it lights up when that is getting empty, the grounds tray can only cope with grounds from about 4-5 coffees so it lights up when it gets “full” and the other main thing it lights up for is when you’re out of beans. It uses more of those than i thought it would but still works out half the price per cup of coffee as a capsule machine. One last thing, a week or 2 after having the coffee had a strange smell and I couldn’t really smell the coffee any more, it was the smell that you get in the water that cleans the machine out. If your coffee smell and flavour is getting tainted just use the rinse button to give it an extra rinse or two and this should solve the problem, it did for me, plus properly washing the jug after the rinse water has been in it, it’s a horrible smell and can taint the milk too if you use the same jug for warming the milk.
    Just as an update: The smelly water I talked about was just because I hadn’t washed out the water tank properly each time because I wasn’t sure if the top came off it, I had been trying to clean it through the hole in the top! One day however I just put the tank in a bowl of washing up water and the lid came off in the water – really easily, I felt a bit silly that it was so easy, but at least I don’t get smelly water (and therefore coffee) anymore! To remove the lid of the water tank easily, just put your fingers through the hole in the top and lift off.
    Update 2: See comments – you can make more than 1 frothy coffee at a time; you just press the steam button so that it is off and let some steam out of the spout and the machine is ready to make more coffee in under a minute!

  75. Anonymous says:

     United Kingdom

    Golden Review Award: 22 From Our UsersI love this machine because I love coffee and wanted a bean to cup machine and this one was very affordable. It does also make lovely coffee and very easily I did have difficulty at first with the instructions but went to YouTube and found videos for the machine which sorted me out very quickly.The downside of the machine is that if there’s more than one person wanting a milky coffee at any one time you are stuck, because once you have used the milk frother, the machine has to cool down for 10 minutes before it’s able to make another coffee. (Not correct – see update below) Mostly this does not bother me as I’m the only one using the machine in my house most of the time, but last week I did have a guest and we both wanted lattes so I made hers and she’s drunk hers before I could even make mine. The warning lights do go off a lot; the water tank is fairly small so it lights up when that is getting empty, the grounds tray can only cope with grounds from about 4-5 coffees so it lights up when it gets “full” and the other main thing it lights up for is when you’re out of beans. It uses more of those than i thought it would but still works out half the price per cup of coffee as a capsule machine. One last thing, a week or 2 after having the coffee had a strange smell and I couldn’t really smell the coffee any more, it was the smell that you get in the water that cleans the machine out. If your coffee smell and flavour is getting tainted just use the rinse button to give it an extra rinse or two and this should solve the problem, it did for me, plus properly washing the jug after the rinse water has been in it, it’s a horrible smell and can taint the milk too if you use the same jug for warming the milk.
    Just as an update: The smelly water I talked about was just because I hadn’t washed out the water tank properly each time because I wasn’t sure if the top came off it, I had been trying to clean it through the hole in the top! One day however I just put the tank in a bowl of washing up water and the lid came off in the water – really easily, I felt a bit silly that it was so easy, but at least I don’t get smelly water (and therefore coffee) anymore! To remove the lid of the water tank easily, just put your fingers through the hole in the top and lift off.
    Update 2: See comments – you can make more than 1 frothy coffee at a time; you just press the steam button so that it is off and let some steam out of the spout and the machine is ready to make more coffee in under a minute!

  76. element22 says:

     United Kingdom 🇬🇧

    My second one of these – the first one lasted 6 years with a lot of very heavy use and one replacement thermostat which I fitted myself. The seals were starting to go towards the end – but spares are easily available and the new owner has resurrected the whole machine. The older model looked slightly nicer in my opinion and had a heated cup area on the top – just as this model looks like it has (shiny bit on top right) but doesn’t….is this what it means by Eco? Just missing out bits to manufacture it cheaper I suspect… just as the drip tray that was a nice piece of metal is now plastic – but then it was 6 years and in all fairness this new model was a bit cheaper than the old one – I shopped around in both cases. I am aware by the way that there are many models by this company but this is the restyled version of what I had. I was very happy with the last one and having had this one for a few months now I’m happy with it too. Remember – it makes great coffee (although get beans from the net/independent coffee supplier NOT the supermarkets etc), stop having coffee out (2.50/cup?) and it is an economical way to have great coffee. You can spend more on these bean to cup machines but this does the job so well. Spend the saved cash on decent beans! Oh – and if you want a limited choice of pre ground coffee individually and expensively packaged endorsed by Hollywood and more costly per cup then look elsewhere!

  77. [email protected] Jim McLaughlin says:

     United Kingdom

    We bought this coffee maker after visiting friends who had a much more expensive brand. We loved the idea of having a Bean-to-Cup coffee maker in the house but did not want to pay the 700 that our friends paid.
    I came home and did my usual search on Amazon for a coffee maker and up pops this jewel. I could not believe the price and after reading all the review we thought this must be worth a try. Placed the order and unfortunately they were out of stock but we wanted it bad enough we said we would wait. Two months later the coffee maker arrived. The packaging from Amazon is always outstanding and this one was no different.
    After opening the boxes and unpacking it looks really smart in the kitchen. You have adjustments for the size of coffee you want and how strong you like it. There is a steamer for heating and foaming the milk just like a coffee shop. If you have someone in the house that does not want the coffee you have you can always make a cup of instant coffee with this machine as well.
    The large water container is better that others I have seen which is really good.
    The inside grinder part comes out easily for cleaning and the drip tray removes for cleaning and is dishwasher safe.
    We have had this maker for 3 1/2 years now with very little problems. You do have to watch the insides as the coffee grounds can build up and over flow during the grinding process and collect at the bottom of the coffee maker but this is easily cleaned.
    All our friends and family love this coffee maker and say the coffee is amazing. We will definitely buy another when this one stops working (nothing last forever).

  78. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 7 From Our UsersI’ve had this machine for a few weeks now and so far I love it. It is very easy to use and makes a lovely, creamy coffee. It took a few goes to get to know the various settings but now I have a good feel for the machine and know how much to adjust the knobs to get the strength I want.

    I’m marking down one star because the coffee does not come out at the intolerably hot temperature that I would like. If you add cold milk then, in my opinion, what you get is not hot enough. I am fussy with hot coffee though and like it to be so hot I have no choice but to sip slowly. This issue can easily be worked around by making an espresso and then adding hot water from a kettle (like they would in a cafe) OR by steaming up some lovely, frothy hot milk!

    The second reason I’m marking down one star is because after you use the steam function the machine requires a few minutes to cool before you can make another coffee. This is really only an issue if you make yourself delicious drink without asking your wife if she would like one too and then you have to go back and make another… There’s probably a solution to this particular difficulty too but I haven’t thought of it yet…

  79. ChanteJemison says:

     United Kingdom

    Golden Review Award: 4 From Our UsersI wish to, comment on the product and the seller, Wemtec Electricals. Wemtec Electricals offer ‘returned’ coffee makers. I have just purchased one, and commend them for their service. The machine they sent me was obviously not in newly-packed condition, but was in ‘new’ condition. Therefore, buy with confidence. Their description was accurate.
    As for the coffee machine itself. I am happy with my purchase. It does serve good coffee. The appearance is very smart, but it is plastic and not metal. I am a coffee addict, and have owned an EC820 for about 10 years. I also have a Nespresso machine, which is useful for a wide choice of flavours. I purchased the ESAM4200 because I wanted bean to cup freshness that was easier and less messy than the EC for the breakfast rush. It will do that for me. The coffee is hot enough for my taste, the volume served is satisfactory as a cup, or may be adjusted to a large mug full. This does serve the grande volume found in the coffee shops and the flavour is excellent (it depends on your beans), but, not as good as the EC820, which seems stronger and denser. I like a splash of milk,so haven’t used the steamer.
    My first choice would be the EC model for quality of coffee, in favour of the ESAM. With Nespresso in 3rd place. I am happy with the cost effectiveness of a purchase of the reconditioned machine, but. I’m not convinced that a more expensive machine would be worth the extra. In this respect the EC models are much better value for money, and provides the best flavour at the lowest cost, but is messier. I use a bodum cafetiere for a long and strong amount, and this is probably the best value of all.
    Update – 9th November.
    I’ve now used this every morning. After becoming accustomed to the settings, I have found it very convenient, easy to use, easy to clean, and as invaluable as a washing machine, dishwater and microwave. If you enjoy good coffee in the morning, you really will appreciate this.
    Update June 2021.
    I purchased this machine in 2013. Since then, it has worked consistently well in every day use. My only gripe is that it is tricky to use different beans for one-off cups. I’d certainly buy another if it needed to be replaced.

  80. Anonymous says:

     United Kingdom

    Golden Review Award: 6 From Our UsersAll in all, great machine makes very nice coffee. Nice looking addition to any kitchen despite the cheap plasticyness of the silver finish. It makes noise a lot of noise but I bought this machine to wake me up in the early mornings not lullaby me back to sleep. The one thing that is why this machine does it for me >> Press a button, makes you coffee = Awesome.

    There are two annoying features. 1. Coffee initially not hot enough and the instructions only give you ‘tips’ towards making it hotter. I don’t want tips. I want settings. I found out later that there are settings by the way for increasing temperature of the hot water not disclosed in my version of the manual. WHY De’longhi!?
    With the machine in standby/off mode > You press and hold the One cup button until the row of lights come on below you should see the default 2 lights show > Press the two cup button repeatedly to select your desired setting out of a possible 4 settings > Press the 1 cup button again to save your setting > machine goes back to ‘off’.

    Message to De’longhi: Not the best design of temperature selection, it should be a dial.

    I hope the above helps

    2. Every time the machine decides to switch itself off after use it spouts water into the tray, I have to clean it out…This is fine, I like the fact that machine cleans itself. But emptying out the tray is annoying. My current solution is to leave a cup under the spout to collect the waste water. The cup is easier to drain and clean than the tray.

    The milk steam frother is amazing. I make hot chocolate milk with it. Fill the mug half way with semi-skimmed milk >add desired cocoa powder> then steam until the foam reaches the top of the mug. Admittedly its not a full mug of hot chocolate, despite appearances, but it tastes really good. Make sure you clean the steamer spout thoroughly after this. It comes off so rinse under the tap and reinsert.

  81. skypexj says:

     United Kingdom

    Golden Review Award: 6 From Our UsersAll in all, great machine makes very nice coffee. Nice looking addition to any kitchen despite the cheap plasticyness of the silver finish. It makes noise a lot of noise but I bought this machine to wake me up in the early mornings not lullaby me back to sleep. The one thing that is why this machine does it for me >> Press a button, makes you coffee = Awesome.

    There are two annoying features. 1. Coffee initially not hot enough and the instructions only give you ‘tips’ towards making it hotter. I don’t want tips. I want settings. I found out later that there are settings by the way for increasing temperature of the hot water not disclosed in my version of the manual. WHY De’longhi!?
    With the machine in standby/off mode > You press and hold the One cup button until the row of lights come on below you should see the default 2 lights show > Press the two cup button repeatedly to select your desired setting out of a possible 4 settings > Press the 1 cup button again to save your setting > machine goes back to ‘off’.

    Message to De’longhi: Not the best design of temperature selection, it should be a dial.

    I hope the above helps

    2. Every time the machine decides to switch itself off after use it spouts water into the tray, I have to clean it out…This is fine, I like the fact that machine cleans itself. But emptying out the tray is annoying. My current solution is to leave a cup under the spout to collect the waste water. The cup is easier to drain and clean than the tray.

    The milk steam frother is amazing. I make hot chocolate milk with it. Fill the mug half way with semi-skimmed milk >add desired cocoa powder> then steam until the foam reaches the top of the mug. Admittedly its not a full mug of hot chocolate, despite appearances, but it tastes really good. Make sure you clean the steamer spout thoroughly after this. It comes off so rinse under the tap and reinsert.

  82. Anonymous says:

     United Kingdom 🇬🇧

    I bought this machine to replace a five year old bean-to-cup machine which had reached the end of its useful life. Compared with that machine this one gives great coffee (though the old one was great when we first got it). It is also easier to use and day-to-day maintenance is simpler because the design allows both the water reservoir and the used grounds collector to be removed from the front of the machine. Cleaning the brew mechanism has also proved to be simpler as it’s a simple shape that can easily be cleaned thoroughly (unlike the old machine which had a very complex mechanism that took some time to clean thoroughly).

    On the down side there are a couple of things that the old machine had that this machine really probably should;

    * The bean hopper has no sensor for when it empties so the machine is happy to make a nice cup of hot water
    * The bean hopper lid has no sensor so you can open it whilst it is grinding beans which seems a little risky, though the design of the bean grinder makes access to the mechanism more restricted

    Overall I like this machine, it’s easy to use, makes good coffee whether you want it short or long and is more controllable than our older machine due to the strength and volume dials. I also like that the machine will switch itself off after a preset period of time; no more forgetting to switch off. It also warms up faster.

  83. Anonymous says:

     United Kingdom 🇬🇧

    I accept that 270 is a lot less than 450, but it is still lots of money just to make coffee, so after lots and lots of hesitation, I took the plunge!

    Ordered from Amazon on free 3 to 5 day delivery. It was sent next day service, arriving 24 hours after placing the order; bravo Amazon! The machine delivered good espresso from the first push of the button and is gradually improving as I fine tune the various settings.

    IMPORTANT! As mentioned by others, read the destructions first!!
    Also worth spending 15 or 20 minutes on, is the home-barista dot com website. It gives a full and detailed explanation of how to make a good espresso and more importantly why changes of the various parameters alter the finished product. If you understand what is going on in the machine, you will have more success, faster

    Some have complained that the machine is noisy. I can only imagine they have never heard a commercial coffee grinder running in a bar or cafe!!! The machine is not totally silent, but it makes far less noise than a blender or food processor and even during the grind phase, probably no more than an electric whisk. The rest of the operation is a quiet “chunter”.

    Overall I am very pleased with the machine. I am already making far better espresso than I ever did with a conventional 15 bar domestic machine and without the coffee grounds spread over the worktop! Happy to have bitten the bullet. I hope that with normal care and regular cleaning/descaling, it will serve me well for years to come. So far it has been in operation for only 4 days and is already finishing off the second 250gm bag of Lavazza!

  84. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our UsersUp until now I owned a kettle (obviously) for instant coffee and latterly a caftiere as I wanted to drink nice coffee at home. Lately I was interested in getting some sort of coffee maker and had a look at some options (filter coffee maker, espresso maker etc). I was most interested in getting something that made great tasting coffee but was hassle free.

    I’ve used this coffee maker now a lot over the last week so here’s what I like:

    – Super convenient – 90% it’s just pushing 1 button and it grinds the beans and makes the cup of coffee (other 10% is using the steamer to froth the milk for cappuccino)
    – Coffee tastes really good! (of course it helps to buy nice coffee, I bought the 1 Kg bag of Lavazza beans, be interesting to see how long the 11 bag of beans lasts compared with the 16 month I usually spend on instant coffee)
    – It’s actually really quick… I watched a few YouTube videos just to get a sense of reality but you never know until you use it yourself and I was surprised at how quickly it warms up and makes a cup of coffee
    – Topping up – front loading water reservoir!! When the red light comes on to indicate “low water” you just pull the reservoir out from the front, fill it up and pop it back in… Emptying the waste grinds is pretty easy as is lifting the top flap to fill it with beans
    – Looks good in the kitchen (although it is all plastic)
    – Price… I thought the price was pretty good considering I normally spend 2.50 every morning on an overpriced Americano.

    Any downsides? (nothing major and none of them would stop me from buying this machine)
    – Noise… so quite a few reviews state it’s noisy so I was preparing myself for this dreadful machine noise – it’s actually not that noisy. The most noise happens on a cold start up sequence when it does a self clean. Seriously its not that bad. Compare this to how noisy your kettle is and it’s typically on for a minute or two. I suppose this is a subjective point overall (I like the grinding noise when friends/family are round as everyone is surprised that it makes the coffee from beans)
    – Plastic buttons, knobs – doesn’t affect using machine but I suppose we would all like metal as it lasts longer. That said most machines with metal features start around 500 mark

    What made me laugh?
    – The so called “cup warmer” on the top. Takes forever to heat up so absolutely pointless (read below “tips”)

    Some helpful tips:
    – Read the manual… especially to make sure you do the water hardness test and it also explains how to increase the default temperature if coffee needs to be warmer
    – Make a few test cups to get the hang of quantities and strength of coffee to suit taste
    – Use the steamer nozzle to warm your cups (takes a few seconds, just turn steamer dial and it spits out hot water)
    – Buy some cappuccino style cups… just doesn’t feel right drinking nice coffee out of a mug 😉

    I spent 2 weeks researching coffee makers before settling on this one. Best thing I’ve bought in a long time!

  85. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersBrought This Machine just over a week ago, set up in minutes, Beans are ground coffee easily to your choice of strength, length and made with milk froth too if required. I would always recommend reading the manual as some reviews i’ve read on here talk of problems with cold coffee / waitign for coffee, but if you use the machine correctly, there is no waiting, no cold coffee just instant button press ground coffee – THE QUALITY DEPENDS MORE ON THE BEAN TYPE SO CHOOSE YOUR BEAN WISELY, A CHEAP BEAN = LESSER QUALITY COFFEE – GOOD MACHINE OR NOT THE BEAN IS 50% of the DEAL!

    I reccommend putting your cup under the coffee spout when the machine is turned on, as the pre clean (hot water flush) will heat your cold cup, making it perfectly warm for a hot coffee a mere 5 seconds later. ALWAYS STEAM MILK LAST, not first as the steam Mech takes time to cool down (de-pressurize) though this can be overcome (as stated in the instructions) by releasing some steam from the steamer after selecting the coffee button again.

    I hope o’ve not over complicated it, but in summary, this machine arrived Fast, Looks Good, Works Well, Works Quickly, and does everything i want it to do. – The bespoke dial for strength and length (volume of coffee to dispense) makes the machine totally versatile, i’d say better than any i’ve seen so far, including a 1k Gaggia my Farther in Law has.

    Just Buy and Enjoy!

  86. DebraFennell says:

     United Kingdom

    Having owned a De Longhi Iconia for a few years it finaly gave up the ghost, not that it stopped working as it made great coffee but started to leak terribly and changing various washers did not cure the problem, so I decided to change it. I must admit that I didn’t even consider a ‘bean to cup’ machine but having read all of the specifications it seemed to tick all the boxes not to mention the glowing reviews it has had from this site so I took the plunge. After a mix up by Yodel (Amazon please note that they are not the best) I collected the machine from the local depot and brought it home and was unpacked, looking at it I was almost afraid to set it up but after reading the instructions carefully the machine was ready to make its first coffee, I know some of us don’t read manuals, me included, but this is a must even before you unpack the machine. What more can I say, all the reviews were correct, great coffee after experimenting to your taste.

    Pros
    Great looking machine
    Great tasting coffee
    Ground coffee can be used (good job as I still had a load of it)
    So easy to clean and no mess
    Once you get to know it so easy to use and foolproof

    Cons
    Only one I can think of, a bit noisy to use early in the mornings when others are still in bed, tongue in cheek!!

    All in all a great machine, so glad I got one.

  87. LeonardStrader says:

     United Kingdom

    Golden Review Award: 3 From Our UsersAfter literally months of research I finally bit the bullet and bought this machine.

    After three years with an 80 delonghi semi-auto machine, I fancied an upgrade.

    I had discovered that pre-ground coffee is all basically stale and that to get really good espresso you should grind your beans fresh.

    I also learned that my machine was creating fake crema by forcing the coffee through a tiny hole under pressure, thus frothing it up and giving the appearance of crema rather than the real thing.

    So I was thinking about buying a Gaggia Classic and an Iberital grinder but two things put me off this: firstly the outlay would be over 300 which seemed a bit much to spend and secondly I couldn’t be sure I could be bothered to wait for the Gaggia to heat up and spend time and effort grinding and weighing grounds, tamping to 30lb of pressure, flushing the machine, extracting and then cleaning everything out for a second espresso – especially first thing in the morning when I’m half asleep and in a rush. Not to mention the messy coffee grounds everywhere and all the room this equipment would take up.

    Anyway I bought this after reading the favourable reviews, despite being slightly put off by the people going on about liking ‘a big mug of coffie’ (sic). I am interested in good espresso and was finally tipped over the edge by the interesting blog on Londinium Espresso which was written by an espresso expert and said bean-to-cups could be nearly as successful as a barista at giving you a great espresso.

    After my first few tries with this machine I was slightly disappointed, but by tweaking the controls and the grinder I’m now able to make an espresso that’s a million times better than my previous machine’s efforts and better I think than Costa, Nero etc.

    I use Volvic water to keep the scale down, get freshly roasted Italian roast beans online, set the coffee strength to maximum, drink size knob to just under 9 o’clock, heat on highest setting and the grinder set to a shade under 3.

    This gives me either a single espresso or a double depending on whether I select the one or two cup button.

    And the espresso is out of this world with a rich, creamy crema that clings to the side of the cup and stays around to the end.

    Thoroughly recommended.

  88. AnnmariGravatt says:

     United Kingdom

    Golden Review Award: 3 From Our UsersAfter literally months of research I finally bit the bullet and bought this machine.

    After three years with an 80 delonghi semi-auto machine, I fancied an upgrade.

    I had discovered that pre-ground coffee is all basically stale and that to get really good espresso you should grind your beans fresh.

    I also learned that my machine was creating fake crema by forcing the coffee through a tiny hole under pressure, thus frothing it up and giving the appearance of crema rather than the real thing.

    So I was thinking about buying a Gaggia Classic and an Iberital grinder but two things put me off this: firstly the outlay would be over 300 which seemed a bit much to spend and secondly I couldn’t be sure I could be bothered to wait for the Gaggia to heat up and spend time and effort grinding and weighing grounds, tamping to 30lb of pressure, flushing the machine, extracting and then cleaning everything out for a second espresso – especially first thing in the morning when I’m half asleep and in a rush. Not to mention the messy coffee grounds everywhere and all the room this equipment would take up.

    Anyway I bought this after reading the favourable reviews, despite being slightly put off by the people going on about liking ‘a big mug of coffie’ (sic). I am interested in good espresso and was finally tipped over the edge by the interesting blog on Londinium Espresso which was written by an espresso expert and said bean-to-cups could be nearly as successful as a barista at giving you a great espresso.

    After my first few tries with this machine I was slightly disappointed, but by tweaking the controls and the grinder I’m now able to make an espresso that’s a million times better than my previous machine’s efforts and better I think than Costa, Nero etc.

    I use Volvic water to keep the scale down, get freshly roasted Italian roast beans online, set the coffee strength to maximum, drink size knob to just under 9 o’clock, heat on highest setting and the grinder set to a shade under 3.

    This gives me either a single espresso or a double depending on whether I select the one or two cup button.

    And the espresso is out of this world with a rich, creamy crema that clings to the side of the cup and stays around to the end.

    Thoroughly recommended.

  89. BlytheMadera says:

     United Kingdom 🇬🇧

    Golden Review Award: 4 From Our UsersI’d been promising myself a bean-to-cup machine for a while – and after researching, plumped for this one. Had a coffee machine a few years back – the usual variety with the cup/handle assembly that has to be twisted in and tapped out between cups – what a hassle – didn’t want one of those again. We have a Nespresso at work but the Nespresso range of coffee is pretty unexciting and unduly expensive. I wanted bean-to-cup. I found the first review here, from ‘Buddha’ very useful. I’ll try to be briefer. Cut a long story short – yeah, it takes a few trial runs to get the coffee just how you like it – adjustments to the amount of water, the strength, or the fineness of the grind, etc. It was worth the effort and even the coffees made before we got it dead right were pretty darned good.
    My advice – the grind adjustment had the biggest effect on strength. After trying a few beans – we settled on Illy – a good strong cup that’s smoothe as well. Look out for the silver cannisters in the supermarket if you don’t know it. It’s more expensive than most – but it’s worth it and occasionally on offer.
    Don’t be fooled by the espresso cups in the picture – the spout assembly height can be adjusted to let a good sized mug under there. If I have one complaint it’s the steamer knob (the large one to the right of the machine). It doesn’t turn easily, not sure why. It’s a minor gripe. I love the machine – the danger is you’ll drink too much coffee, because it’s just to quick and easy to make one! Glad I don’t have to wash out cafetieres any more!

  90. AJ Dellinger says:

     United Kingdom 🇬🇧

    Golden Review Award: 3 From Our UsersI absolutely love this machine, My husband works away and was going to buy a much more expensive bean to cup machine like he uses at work but the reviews of this looked great so we chose it.

    I didn’t use to drink much coffee but now I look forward to getting downstairs and making myself one. I hate reading instructions so as it was my husbands toy he did the reading and showed me – couldn’t be easier ( I’m a bit rubbish and impatient- if something is too difficult I just give up and don’t use it), once you’ve twizzled a couple of knobs to set strength and length of your coffee next time it’s all ready for you just turn on ( it cleans itself) then press for two cups ( as I want a whole mug – press one cup if you want an espresso ) and thats it, half hour later it cleans itself again (wondered what it was at first making the noise in my kitchen) then it turns itself off.

    A light comes on to tell you when to empty the drip tray ( you empty any used coffee at same time) and it tells you when it needs water tank filling.

    It brings out the child in me- makes me feel like I’m in a cafe!-it’s the easiest piece of machinery I’ve ever used and I love sourcing different coffee beans to try. Haven’t used the frother much as not really bothered with that but it does work if wanted. Hoping it lasts a long time as it’s now something I would hate to be without – the instant coffee hasn’t been used yet since we bought it. It is also excellent for family parties, people can just help themselves to it on the side.

    It also makes your house smell gorgeous!

  91. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersOK this is an upgrade from my DeLonghi EC710,which in itself makes fine coffee.
    The reason i bought this one,The Magnifica .Its much easier than grinding coffee ,tamping it,etc.
    With the Magnifica it,s all done for you.
    Put your cup under spout,Draw some hot water in to cup,It Purges itself everytime it switches off(which wastes a minimal amount of water)and when switch on again,you will see both green lights in the single or double cup buttons at the top blinking off back on again

    You can set it to Eco mode ,you can time this from 15 mins to 2 hour (i believe)?
    The 2 dials beneath the 2 Coffee Cup Symbols adjust Amount on Left and Strength on the Right.

    Makes a Great Crema,i don’t drink milk anymore well as much! Because you feel the Crema is that good, you don,t need milk
    IMO.
    Its not nearly as loud ,as some have said.
    You can only put one scoop of ground coffee at a time, which is a Major drawback

    It has room for enough beans to last the average coffee a week drinking 3 cups a day.

    It has a 1.8 Litre water holder.which is adequate.

    Little or no mess to clean up,A Light will come on when its time to refill and Empty Ground holder,easily done.
    Easy to open,and clean.A light tells you when you need to empty Tamped coffee residue.

    Do read the User Manual,and test your water hardness PH level.There is a strip for testing.and adjusting correctly.

    So all in all a very very good entry machine
    You can Adjust for water hardness,ECO Timer,Drink Heat.

    Do adjust the Bean Grinder Dial to Approx middle way,around 3,though you may have to adjust for various beans.

    Great buy all Around,Going strong after a Month of Domestic use!

    Very Happy with this Machine.

  92. KishaStLedger says:

     United Kingdom

    Golden Review Award: 5 From Our UsersBought this 2 weeks ago and have been astounded at how good it is. The dirty secret for all these delonghi coffee makers is that they have exactly the same innards whether you pay 1350 for it or 249. Only the buttons and the casing are different. With that in mind,I went for the cheapest and have been enjoying fresh ground coffee every morning, ground exactly how I like it, with strength to my personal taste and with no messing around with coffee grounds. it heats the water quickly and the milk frother is extremely efficient. Filling up the reservoir and emptying the coffee ground hockey pucks is simple and unfussy. I’m using huge numbers of beans but have found a decent place online that provides kilo packs at a reasonable price (Dreamybean.co.uk)and I’m guessing that however much coffee I’m using, I’m still saving a huge amount compared to buying from starbucks/costa/cafe nero etc.
    So far, haven’t been able to fault this amazing machine – wish I’d bought one earlier.
    EDIT – 5 YEARS ON – Still delighted with this machine – so much so, I bought another for when this one eventually dies. I’ve read some of the criticisms with interest. Yes- it does need a weekly clean internally and some of the harder to reach nooks and crannies get a little caked with coffee grounds but overall, never had a bad cup of coffee out of it – it heats up quickly – the frother works fine. The coffee grounds fertilise my garden and the the best thing is, at the price I paid, it took probably about 10 days to pay for itself when compared to buying overpriced muddy brown brew from Starbucks, Costa et al. Some people have complained that the buttons are plastic and it doesn’t look particularly good – well, there is an answer – pay the higher price for the prettier looking machines with the same innards – it won’t make your coffee taste any better but will probably build up your brownie points with Hyacinth Bouquet and the rest of your neighbours.
    Overall, still convinced this is one of my better buying decisions and will happily bore the pants off anyone who asks about it.
    EDIT – 7 YEARS AFTER PURCHASE
    It finally died – probably from overuse however, I now have the nicest smelling flower beds in Leicestershire and probably the most over-caffeinated worms in the country. Installed the new one and am back to the usual excellent coffee – the grinder on the new one is far better than the original ever was so if anything, the coffee is stronger. Still no complaints and still highly recommended.

  93. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersAfter viewing this machine a year ago on Amazon, I took time to research other coffee machines – pod based systems and bean to cup. Two things were nagging on my mind with this unit having read the blurb. The first was cost and second was the variable reviews (due to reliability of the unit). One year on and I bit the bullet and ordered much to my wife’s disgust! She’s not a great coffee fan and drinks decaf on the rare occassion she drinks it. Having had the machine a month and just completed the first major cleaning interval, I’m pleased to say the machine is better than I’d expected a home unit to be. The coffee tastes as good as any high street shop, no concern with the hotness, self-cleaning blah blah. The quality of taste in my opinion is far better than the pod systems also. The machine is so good, it’s converted my wife also and she now has a decaf cup twice daily. In terms of reliability, it’s worth noting that over the last 12 months, I haven’t seen any negative reviews, so it seems Delonghi may have addressed early model faults.
    For me, the best feature of the machine is that it’s great for caf/ decaf drinks at the same time. You can go bean to cup with the caf and use the pre-ground funnel option for decaf or vice versa. Genius.
    It’s a superb machine and a great addition to the kitchen. Money well spent.

  94. ChongPaige says:

     United Kingdom

    Golden Review Award: 3 From Our UsersReviewing De’Longhi Magnifica ESAM4200 15-Bar Bean To Cup Espresso/Cappuccino Maker, Silver

    This item has already been reviewed to great extent. It does make good coffee and I am very pleased I bought it. I agree with all the plus points already expressed and that just leaves my niggles – let me say now that these would not stop me buying this item again:

    1. The unit is noisy.
    2. The milk frother / steam jet must be cleaned after every use.
    3. There are four things that can stop the unit from operating; water reservoir low, coffee bean reservoir low, catch tray full and spent coffee hopper full. These always occur in order when I come to make a coffee!

    For point 1, I forgive it every time because it makes great coffee (did I already say this?). It’s not going to wake the family, but the self-clean and bean grind are prominent noises if you rise early.

    For point 2, well I always clean the attachments after use, but I am not the only person using it and milk can solidify in the steam nozzle real quick which can lead to a pressure build up and milk eruption. Has only happened once; make sure everyone using this knows to clean immediately after use.

    For point 3, guess I’m just lucky that way!

    Simple enough to use that a 10 year old can use it – she does and she makes a great hostess.

  95. Anonymous says:

     United Kingdom

    My new Magnifica EASM4200 coffee maker was ordered from Amazon on Monday, dispatched on Tuesday and delivered to my home in Northern Ireland on Wednesday. Absolutely superb service from Amazon.
    This is my second Magnifica; the first one died spectacularly, after three years of producing five cups of impeccable coffee every day. I make that around five-and-a-half thousand cups, so replacing it with a similar model was a no-brainer.
    There are a number of small but significant changes in the new machine compared with the previous model. The control layout is improved; there are more setting-up options, including coffee temperature and auto switch-off time. Those who know the older machine should note two initial differences: i) When heating up, the machine dispenses hot water in pulses, rather than as a steady stream and ii) when the coffee is being tamped, a small amount of liquid coffee is dispensed into the cup. This is not a fault – it seems to be part of a pre-damping of the coffee grounds.
    Setting the machine up was relatively easy. Do not forget to set the water hardness using the kit provided. The factory default `correct’ coffee grinder setting of 5 produced instant dishwater; adjusting it to 3 produced a slow, steady flow of great coffee, with an excellent crema. The strength setting knob produced the best coffee at the `3 o’clock’ position, i.e. nearly at the max setting.
    Frothing the milk is even better than the previous model, but do buy the Kitchen Craft Frothing Thermometer, as recommended by Amazon – it makes frothing a dawdle.
    There are two essential things to know; they are hidden away in the manual, so are not immediately obvious. i) Adjust the grinder ONLY when it is in the process of grinding coffee and ii) remove the infuser ONLY when the machine is switched off. Neglecting either of these instructions will damage the machine.
    With everything set up, the machine produces wonderful, rich coffee, cup after cup. Sure, it is expensive, but compared with using pods, it saves its cost within a couple of years.
    If you have just won the lottery, buy a Jura. Otherwise buy this machine – you will not regret it.

  96. Anonymous says:

     United Kingdom 🇬🇧

    I recieved the item in good time and well packaged. It took a while to find a spot for it in the kitchen (may still have to relocate it… it is quite a space filler! not recommended for small kitchens) but looks good.

    The operating instructions are clear, but a little bit… involved. Not confusing… but there are a lot of instructions for basically fairly straight-forward operation. This is the first coffee machine i’ve owned so my experience is limited.

    The first few cups were a bit rubbish, but now that i have sorted out the setting, i am getting consistently silky smooth coffee and nicely frothed steamed milk. It does take some getting used to but so far, i am very pleased with it. As for the long term, my only worry is that mixing beans will be a bit odd… though i may not even notice.

    Some of the components seem a little plasticky, but nothing so far has caused me concern, and a lot of it can be simply deconstructed for easy cleaning etc.

    The reason i am not giving it 5/5 is due to the plasticky feel and the overly elaborate instructions… and also because it is my first coffee machine, to call it perfect would be unfair.

  97. Anonymous says:

     United Kingdom

    Golden Review Award: 10 From Our UsersI can find no fault with this machine whatsoever !!!!!!

    It makes perfect espresso every time as good as you would get in any coffee bar. My wife was sceptical at first and was dead against me spending so much money on a coffee machine but after a little practice i presented her with a perfect Latte (her own words)

    i am currently using Lavazza espresso beans bought from Tesco which i am very happy with although i will experiment with other brands

    I find setting size to smallest and strength to highest gives best results, my favourite is a double shot in a small cup with a splash of extra hot water makes a perfect Strong Americano !!

    Big Tip ! Pre Heat your cups with boiling water i cant stress how important this is, You will have no complaints of coffee not being hot enough if you do this!!

    My only complaint is i cant have a coffee before leaving for work in the morning as it wakes my daughter up !! Noisy but no more than any other `bean to cup` machine i guess.

    Lastly i now drink way too much coffee now !!!!!!

    Buy this machine now, you wont regret it !!

    UPDATE !!!!!
    ITS 2015 MY MACHINE IS STILL GOING STRONG !!!!!

    UPDATE 2017
    6 years I’ve had this Machine, I’ve used it regularly average 3 times a day and still going strong. I have had no problems at all. What better recommendation do you need ??

  98. Anonymous says:

     United Kingdom

    Golden Review Award: 11 From Our UsersSeemingly like many other reviewers I bought this machine to replace a ten year old Gaggia automatic that had offered sterling service.

    This unit is smaller and more compact, which is a definite plus for a kitchen machine. This does come at a cost however – the discarded puck hopper and the water tank are both smaller than I’d like. It’s also mandatory to remove the water tank to fill it which isn’t the case with my other two automatics which could both be jug filled. I think I’ll be replacing those seals before too long.

    As with a lot of automatics the coffee isn’t really hot enough for many. It does a rinse on start up and shutdown which means you’re pulling the water tank a lot to fill it. The delivery volume is a pain, as it doesn’t quite pour a long enough coffee for me. There is a useful undocumented feature that allows you to top up your coffee – you just press and hold the coffee delivery button within three seconds of the initial coffee delivery finishing. That does mean you have to stand over the machine whilst it makes your coffee though.

    The case and finish of the materials and buttons is cheap, which is a real shame as it does let the product down. Still, if handsome is as handsome does then it does make great tasting coffee.

    If you’ve not had an automatic before then you won’t be disappointed. If you’re migrating from a different machine then it might not be everything you expect. On the whole though, it’s an honest product that does a good job.

    Diamond with some rough edges

  99. LouiseDooley says:

     United Kingdom

    Golden Review Award: 19 From Our UsersSince living in Italy for 3 years, I decided I had to have a way of making good quality espresso. I had a Gaggia bean to cup machine which was excellent, but sad to say it was not particularly robust and needed constant attention (how wonderfully Italian). After a little over 4 years, it gave up and would not be coaxed back into life. I spent a month on instant coffee or cafetiere coffee whilst researching an alternative. In Italy, De’Longhi had the reputation for being the poor man’s answer so I concentrated my research on Gaggia, but finding the Gaggia machines outside my budget, I had to look elsewhere. Finally I decided on the Magnifica, particularly as the pressure was 15 bar, equal to the closest Gaggia models, but also because it had an economy option. I really don’t like capuccino, so that wasn’t an important feature, but it’s a good to have for guests.

    My opinion after a week of use is that it is a surprisingly good machine. If anything, the flavour, with the same beans is even better. Perhaps my old machine had been getting tired for a long time. The machine itself is sensibly and robustly built (much better than the Gaggia) and includes several really nice features, like the ground coffee spoon which is tucked neatly into the top of the machine under a coffee where the ground coffee is added (if required). The water container is really easy to remove and refill, and the drip tray and used coffee container are equally easy to remove, the used coffee container sitting inside the back of the drip tray.

    It is quieter than the Gaggia, but slower. Having said that, it is worth waiting for.

    In Italy, I would buy Italian blends, but the better ones are hard or impossible to find in the UK. I have shopped around in the UK to find beans in a flavour I like including expensive Italian blends that I could find, Portuguese blends (bought online and very expensive) and the ones in the UK supermarkets. My choice settled on and remains good old Sainsbury’s own continental style beans.

  100. Anonymous says:

     United Kingdom

    Golden Review Award: 19 From Our UsersSince living in Italy for 3 years, I decided I had to have a way of making good quality espresso. I had a Gaggia bean to cup machine which was excellent, but sad to say it was not particularly robust and needed constant attention (how wonderfully Italian). After a little over 4 years, it gave up and would not be coaxed back into life. I spent a month on instant coffee or cafetiere coffee whilst researching an alternative. In Italy, De’Longhi had the reputation for being the poor man’s answer so I concentrated my research on Gaggia, but finding the Gaggia machines outside my budget, I had to look elsewhere. Finally I decided on the Magnifica, particularly as the pressure was 15 bar, equal to the closest Gaggia models, but also because it had an economy option. I really don’t like capuccino, so that wasn’t an important feature, but it’s a good to have for guests.

    My opinion after a week of use is that it is a surprisingly good machine. If anything, the flavour, with the same beans is even better. Perhaps my old machine had been getting tired for a long time. The machine itself is sensibly and robustly built (much better than the Gaggia) and includes several really nice features, like the ground coffee spoon which is tucked neatly into the top of the machine under a coffee where the ground coffee is added (if required). The water container is really easy to remove and refill, and the drip tray and used coffee container are equally easy to remove, the used coffee container sitting inside the back of the drip tray.

    It is quieter than the Gaggia, but slower. Having said that, it is worth waiting for.

    In Italy, I would buy Italian blends, but the better ones are hard or impossible to find in the UK. I have shopped around in the UK to find beans in a flavour I like including expensive Italian blends that I could find, Portuguese blends (bought online and very expensive) and the ones in the UK supermarkets. My choice settled on and remains good old Sainsbury’s own continental style beans.