Giraffe Tools Electric Retractable Hose Reel Wall Mounted, 30+2m Garden Hose Reel, 180° Pivot with 7 in 1 Spray Nozzle and Learder Hose
GIRAFFE TOOLS will help you. We aim to help people get around the house with ease through our wide range of tools, including garden tools, air tools and soon power tools. Giraffe Tools makes your life cooler.
GIRAFFE TOOLS is one of the most respected gardening tool brands in the automatic retraction industry. Our spectacular worldwide fame was achieved by quality control and performance testing, as well as the essence of the research and development team’s experience of decades. Under our strict quality-monitoring framework, all products pass multiple inspection processes.
Checking the remaining capacity of the battery
Press the [RUN] button.
The remaining capacity of the battery is displayed by the control lights on the display:
â—Green control light iluminates = Rechargeable battery is fully charged;
â—Yellow control light iluminates = Rechargeable battery is half charged;
â—Red control light iluminates = Rechargeable battery is almost empty and needs charging;
â—Red control light flashes = Rechargeable battery is fully discharged.
- The charging status is displayed by the control light:
- â—Control lamp lights red = Battery charging.
- â—Control lamp lights green = Battery fully charged.
Giraffe Tools Electric Retractable Hose Reel Wall Mounted
30m water hose + 2m leader hose with spray nozzle
Max. permitted operating pressure : 8 bar
Max. bursting pressure : 24 bar
Permitted ambient temperature : -5℃~45℃
Inner/outer hose diameter : 11.5/15.5 mm (1/2″)
Adaptor size : 24.1-18.6 mm (G3/4″-G1/2″)
Rated voltage : 230 V, 50 Hz
Charge voltage : 12.6 V
Charge current : 700 mA
Protection class : II
- Battery pack type : Lilon Battery
- Rated voltage : 12 V
- Rated voltage : 12 V
- Charging time : 3-5h
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Innovative electric retracting hoseWhen you want to retract the water hose into the hose reel, you can press the RUN button, and then the water hose will automatically retract slowly, until the water hose retracts into the hose reel, the system will automatically stop working, of course, you can too press the STOP button at any time to stop the water hose at the length you want. | Lock at any LengthGently pull the hose, stop pulling at the length you want, the hose will be stoped in this position, press the RUN button, the hose will automatically retract, press the STOP button, the hose will stop at your desired length. | Automatic Hose GuideWith the unique hose guide, The Hose can be rectracted on the reel automatically neat and tidy. |
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180-Degree Rotation BracketWhen installed on a post or wall corner, the hose reel can be rotated 180 degrees, when installed on a flat wall, it can be rotated 160-180 degrees. | 7 Adjustable Spray Modes7 adjustable hose nozzle spray modes: Center, Mist, Flat, Cone, Shower, Jet, Full. | Convenient Quick ConnectEach tap connector can be separated into 2 parts. The BLACK part works with 3/4 inch tap, the ORANGE part works with 1/2 inch tap. Then just one “Click”, connect your Giraffe Tools wall mounted garden hose reel leader hose to your tap. |
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| Rewind Mode | Auto | Auto | Auto | Auto | Auto |
| Pipe Capacity | 20m with 1/2 in. | 30m with 1/2 in. | 35m with 1/2 in. | 12m | 15m with 3/8 in. |
| Weight: | 9.58 kg |
| Dimensions: | 55 x 47.29 x 30.3 cm; 9.58 Kilograms |
| Brand: | Giraffe Tools |
| Colour: | Multicolour |
| Colour: | Multicolour |
What I like: lots of hose. Hose reteaction works well… so far. Reaches everwhere I want it to go. Fastens securely to the wall and wall bracket is sturdy.
What I dislike: seems cheap – lots and lots of plastic, low grade brass fittings, poor quality nozzle (poorly made and broke without much stress) = see images , the hose is already stating to wear, and it takes a bit of back and forth to find the sweet spot to lock the hose – a minor annoyance.
I am really hoping this lasts more than a few seasons.
This is the third one of these hose reels that I have purchased. They are a must have to keep the hose off of the ground and out of the flower beds as you water. They are durable and enhance the look of our home since the hose is stored away neatly instead of sprawled out on the ground.
petits bmols cependant: quand on arrive dans le dernier tiers de l’extension, c’est trs dur. et deuximement: L’enroulement automatique total est violent et pourrait tre dangereux pour un enfant proximit.
I’ve had this for a month and have had no issues. This retractable hose/holder is pretty heavy. I didn’t want to drill such big holes in my house to hold it so I dug a hole and put a post in the ground. I recommend digging a 1 1/2 to 2 foot hole and putting a 4×8 post in the hole. Fill with concrete. Make sure you attach the hose holder to the post level.
They do work very well, pretty easy to use and simple to install. The hose is 1/2″, not 5/8″ as advertised. Flow rate would obviously be better with 5/8″ but this still does work well. Just have to spray a little longer.
The unit rotates 180 degrees, which is nice when pulling hose out, you don’t just have to pull in the same line. The hose does get heavy when pulling out, but it is full of water. Retracting works great, the hose pulls back in fast if you don’t control it, so be sure to control the hose when retracting, it will eventually break if you don’t.
Installation was simple, it can easily be done by one person. I don’t think the template is very accurate, but it really isn’t needed when just attaching to wood. Easy enough to find the center and start one hole, the others fall in place.
My problem is the hose is not 5/8″. It is 1/2″. Garden hoses, like all types of raceway/pipe, are classified by inside diameter, not outside. I contacted the manufacturer on this and they stated their hoses are listed by outside diameter, causing confusion and making the buyer think they’re getting a better product. This isn’t the first review to mention the problem either.
This retractable hose reel is awesome. It works as advertised, is fairly easy to set up and is a breeze to use
The only current negative thing that I have to say is that the baseplate to attach the hose reel to the post is to wide to fit on a standard 4×4 post. For me it was not a big deal, I just attached a piece of 2×10 to the 4×4 and the attached the hose reel baseplate to the 2×10.
The only other worry that I have is that am not sure how the cover will deal with the sun. I have only had this for a month. If the sun ends up damaging the cover I will update this review.
Bought this originally over year ago. First hose reel did not work out of box, locking mechanism. Support got me a new one here right away. 2nd reel we got lasted a little over a year and same problem. Sent me a new one right away no charge that little larger than last.
Support has been GREAT and hopefully this hose reel has better locking mechanism
Comes with lag screws and concrete anchors which is nice. I mounted to a post, but be aware that the screw holes on the bracket are just slightly wider than what a 4×4 post could hold so you need either a 4×6 post, or additional wood to attach. To be fair the instructions do state that it needs more than a 4×4 post, but you sort of expect a “regular” post to hold a hose reel without issue and the fact that the bracket looks like it would fit on a 4×4 could be surprising to someone (it was to me)
Only gave a 4 because I have only used it a week. Worked great out of the box but we’ll see how long it lasts, being all plastic longevity is my biggest concern.
This is a really nice unit. I’m loving the fact that I can just tug a bit and it recoils back into the housing. I mounted to a 4″x6″ post for a strong base attachment plus I didn’t have a flat surface on my house. I didn’t want to cut or drill holes in my siding. With the 90′ option, I do notice a little flow reduction vs. the 50′ hose I had before, but it isn’t a major issue. Thumbs up!
Update:
I did have an issue with the holder I was sent, but customer service was great and they fixed it.
Original post: This is my first season using is holder and hose and the mechanism that moves the hose back and forth while retracting is already stuck. It does not move back and forth so the hose only winds on the one side of the reel and it can’t handle the full length of the hose. Very disappointed and frustrated.
Ordered two units following a friend’s recommendation. Great product and easy solution to the bulky garden hoses that always need to be rolled back, get all entangled on the ground, bend, break etc.
One of the units had a problem and would not lock. The Giraffe Customer service team (Doris) was very friendly, professional and immediately corrected the situation by sending a replacement unit which arrived a few day later. Highly recommended.
I found the mounting hardware they provided did not work well and resorted to metal lags and bolts which really made it tight to the wall.
Wonderfull! After I installed the first one and used it, I ordered two more!
At $200 the Griaffe exceeds its value. A good hose reel is over $100 and so is a decent hose. The retractable feature put it over the top. I just ordered a 2nd one.
For the time I’ve had it, less then 2 months I give it 5 *****
I’m Very Satisfied !
This has been a great tool for us. We love it so much we got one for the parents too! No more hose on a mess all over the ground!
Can stop pulling at any length and stays fixed at that length.
I have 5 of these over my 1 acre property. I used to dread bending and winding the old manual ones. but these make it a breeze
Had The Hose Reel For A Month And It Wouldn’t Wind Back In All The Way. Contacted Support Told Them About The Problem And They Sent Me A New One Great Customer Service
We used to have a self-winding reel that used water pressure. But it leaked after a cold winter when we forgot to move it inside soon enough. This one is operating perfecting now. And we WILL remember to move it indoors this winter.
Pprodotto realizzato con materiali robusti eccetto le clip in plastica comune , potevano metterle in ottone visto il prezzo, ma nel complesso va bene per le operazioni quotidiane di irrigazione del giardino.
This is one of the best tools I have acquired. A high quality long hose with a clever mechanism for easy retraction, and an excellent spray head with several different settings. The unit is quite heavy and the bolts for fixing it to a vertical surface are a bit awkward to drive in, so I have supported the unit on bricks as well to take some of the weight. But it still rotates enough to enable the hose to be taken out at an angle left or right. It has revolutionised our ability to water distant plants, and especially tubs. Strongly recommended.
This is one of the best tools I have acquired. A high quality long hose with a clever mechanism for easy retraction, and an excellent spray head with several different settings. The unit is quite heavy and the bolts for fixing it to a vertical surface are a bit awkward to drive in, so I have supported the unit on bricks as well to take some of the weight. But it still rotates enough to enable the hose to be taken out at an angle left or right. It has revolutionised our ability to water distant plants, and especially tubs. Strongly recommended.
Water is not leaking out of inside the unit and dripping all over my floor.
Good product. Unwinds easily and winds back up in an orderly fashion – the only hose that I have ever had that does wind itself in with no drama. Not the cheapest, but I guess you get what you pay for and fits with all hozelock and similar attachments
Pros
– no longer put off watering since it’s so easy to windup.
– the winding mechanism is strong and fast, daunting at first
– easy to mount using 4 screws
– tilts 180deg and stays flat on the wall when not in use
Cons
– might need a bit more power to pull/unwind the hose because of the motor.
Overall very happy with the product and hopefully the motor and battery will last a long time.
Latch mechanism broke, not servicable. Called customer service, Doris asked for a video of it not working, which I gladly sent her. Within hours she sent me shipment tracking information on a replacement. I took the broken one apart anyway, and discovered the defect, the plastic posts to which the lock mechanism attaches had sheered off. I was able to use JB Weld to cement the lock mechanism to the roller wheel. Re-assembly was tricky, but it was all fixed up in 1 hour. Now I have a spare.
Update 1: After contacting the seller through Amazon they requested a video showing the issue. I provided it and they are sending another unit to me and not requesting I send the other back. I will update this once it arrives and I have installed it.
Update 2: The company sent a new unit and it works as advertised. I am quite pleased with it now as even the swap out was quick. Pulled the hinge pin and swapped units. It took longer to unpack than swap.
Since they did not want the return unit I disassembled it and the plastic housing where the center reel has a brake was broken and would just spin. Since the sides of the outer housing are duplicates to save cost during MFG, I could have repaired the unit but I simply removed the hose and put an end on it.
The company had good customer service so I am updating my review to 5 stars.
I got the 90 foot model. It works great. After about a year it developed an intermittent leak inside. Contacted the company and they promptly sent me a new unit which arrived within a couple days. Replacement was only a 2 minute job. Expensive for a hose reel, but the convenience and ease of use is worth it.
The Giraffe hose reel works great in my front yard by the driveway. The pressure seems reduced to me, but I’m fine with that since water availability is always a concern in my Northern California community. It gives me the water I need to wash vehicles or water plants, and conveniently rolls up the hose when I’m done!
Dont know about longevity since its plastic which is keeping it up
I screwed into brick wall by hose bib. About 18 inches off the ground and works perfectly. Good flexibility and stable.
Read directions as this favors the hose being turned off on The way out and in.
Only improvement would be a plate melted and then giraffe can hook to mounting plate. This may be an option now that I have missed thank you enjoy
So happy with this hose reel, easy to use would recommend it.
This is a serious bit of kit. Well made and very sturdy, looks and feels like it’ll last for years and years. The unspooling/spooling mechanism works very well too. Highly recommended.
I bought this for my shop where we winterize, repair and detail boats. I was just hoping this would last the summer as a lot of my stuff gets constantly abused by my workers. I’ve got to say this has stood the test of time so far. We’ve probably used this over 6,000 times (20x a day for 300 days) and it’s flawless.
I was looking to get another one for my house and figured it deserved a good review. You won’t be disappointed
So delighted with this highly recommended value for money and fast delivery will be ordering
one for my so
It was a bit difficult to get the pin out we had to use a hammer and pliers. Pretty easy to put on the wall.
I had a non brand water hose reel swivel before but this Giraffe brand reel is TOP!
I no longer need to fight with the hose reel….LOL
Everything works great….starting from the basic part: Water hose is strong and 5/8…..
Extending the hose from reel is smooth and stops/locks at any length you want……retracting back to reel also easy.
I am really happy to have spent a few dollars more and have this STRONG RELIABLE hose reel 🙂
Bought this hose reel to replace our very old broken one, retracts perfectly after use.
Let me start by saying I have been purchasing from Amazon for over 15 years and this is the first review I write. i feel the need to share my experience.
I purchased my first hose last year from this company and it worked great. So I decided to purchase another. The next one had an issue of reeling back on its own. I contacted company after return window was past bc I didn’t install unit right away. I couldn’t believe how attentive they were in dealing with my issue. They stood behind their product, communicated clearly and consistently with me, refunded the difference, and replaced the product. It was amazing and I personally will continue to do business with this company as I was so impressed with how the issue was handled.
will fill this in after I have had time to use
So far this has been excellent. Relatively easy to install (you will need a 12mm masonry drill) and retracts and swivels very well. Mounted at the back of the house and should reach all the way to the front going round the corne
I love this hose reel it is the best one I have purchased and would highly recommend it. I would not change for another product this one is perfect.
Have a horse barn with 4 stalls and it was a hassle each day to water horses and drag a water hose thru out barn and then back out and then hang it up out of the way.
Hated the price of this one, but reviews were great…..so I bit the bullet.
So glad I did. I LOVE it!, so dang easy to pull out and use and so dang easy to walk it back out of the barn and walla…its put up!
So once you get over the price shock and use it, you will wonder how you made it before.
Its kinda big….but all work it.
I have it mounted to a 6×6 post and all is good here in Mini Horse Heaven!
Pros: I really like this product. The lead hose is extra long and the ability to swing the hose carrier is very creative and useful. I would be hesitant to install into sheetrock with the mollies that were included. I mounted mine on a 2×6 that is secured to a wall stud. The hose pulls out and retracts easily. I love the nozzle that’s included. I mounted our unit higher up so no more back strain moving water hose.
Cons: Instructions are vague and metric measurements. Nowhere do the instructions mention the small locking screw that holds the unit on the mounting bracket. And the product is Chinese. I still can’t believe American ingenuity cannot produce a similar product for the price.
This comes ready assembled. You just have to drill 3 holes in the wall to mount it.
It automatically recoils. With a simple tug the hose gets drawn back into the housing. Wow what a difference!
100% recommended buy one.
Very good love the almost 180 degrees of movement the auto retract for the hose my only 2 bad things are the hole guide in the manual is not to size almost 4mm off in the length and only other problem is the holes of the mounting screws are very tight to the frame have to force a socket over it or use an open ended spanne
Only one minor point. When mounted on the wall it doesn’t quite swing through 180 degrees, more like 160 but not enough of a drawback to knock a star off!