Giraffe Tools Electric Retractable Hose Reel Wall Mounted, 30+2m Garden Hose Reel, 180° Pivot with 7 in 1 Spray Nozzle and Learder Hose


Retractable Hose Reel Wall Mounted 30m

GIRAFFE TOOLS will help you. We aim to help people get around the house with ease through our wide range of tools, including garden tools, air tools and soon power tools. Giraffe Tools makes your life cooler.

GIRAFFE TOOLS is one of the most respected gardening tool brands in the automatic retraction industry. Our spectacular worldwide fame was achieved by quality control and performance testing, as well as the essence of the research and development team’s experience of decades. Under our strict quality-monitoring framework, all products pass multiple inspection processes.

Giraffe Tools Retractable Wall Mounted Hose Reel
hose reel hose reel hose reel Pressure Washer & Retractable Hose Reel Giraffe Tools Retractable Air Hose Reel Wall Mount 15m
Rewind Mode Auto Auto Auto Auto Auto
Pipe Capacity 20m with 1/2 in. 30m with 1/2 in. 35m with 1/2 in. 12m 15m with 3/8 in.


Weight: 9.58 kg
Dimensions: 55 x 47.29 x 30.3 cm; 9.58 Kilograms
Brand: Giraffe Tools
Colour: Multicolour
Colour: Multicolour

68 Responses

  1. HeathBlaze says:

     Canada

    Hmmm. The jury is still out...
    What I like: lots of hose. Hose reteaction works well… so far. Reaches everwhere I want it to go. Fastens securely to the wall and wall bracket is sturdy.
    What I dislike: seems cheap – lots and lots of plastic, low grade brass fittings, poor quality nozzle (poorly made and broke without much stress) = see images , the hose is already stating to wear, and it takes a bit of back and forth to find the sweet spot to lock the hose – a minor annoyance.
    I am really hoping this lasts more than a few seasons.

  2. CharaLombardi says:

     United States

    This is the third one of these hose reels that I have purchased. They are a must have to keep the hose off of the ground and out of the flower beds as you water. They are durable and enhance the look of our home since the hose is stored away neatly instead of sprawled out on the ground.
    This is the third one of these hose reels that I have purchased. They are a must have to keep the hose off of the ground and out of the flower beds as you water. They are durable and enhance the look of our home since the hose is stored away neatly instead of sprawled out on the ground.

  3. JackiOBIVxhme says:

     France

    Golden Review Award: 4 From Our UsersEfficace, mais lourd à tirer en 25m !
    Je n’ai cet appareil que depuis une quinzaine, il semble robuste et trs adapt pour l’utilisation envisage.
    petits bmols cependant: quand on arrive dans le dernier tiers de l’extension, c’est trs dur. et deuximement: L’enroulement automatique total est violent et pourrait tre dangereux pour un enfant proximit.

  4. Peter Butler says:

     United States

    I've had this for a month and have had no issues. This retractable hose/holder is pretty heavy. I didn't want to drill such big holes in my house to hold it so I dug a hole and put a post in the ground. I recommend digging a 1 1/2 to 2 foot hole and putting a 4x8 post in the hole. Fill with concrete. Make sure you attach the hose holder to the post level.
    I’ve had this for a month and have had no issues. This retractable hose/holder is pretty heavy. I didn’t want to drill such big holes in my house to hold it so I dug a hole and put a post in the ground. I recommend digging a 1 1/2 to 2 foot hole and putting a 4×8 post in the hole. Fill with concrete. Make sure you attach the hose holder to the post level.

  5. Elouise Debus says:

     United States

    Golden Review Award: 24 From Our UsersWorks very well, NOT 5/8" hose
    I was looking at changing how I store the hose I use all the time from a box on the ground to a wall mounted unit. My neighbor has a couple of these and really likes them, so I gave them a shot.

    They do work very well, pretty easy to use and simple to install. The hose is 1/2″, not 5/8″ as advertised. Flow rate would obviously be better with 5/8″ but this still does work well. Just have to spray a little longer.

    The unit rotates 180 degrees, which is nice when pulling hose out, you don’t just have to pull in the same line. The hose does get heavy when pulling out, but it is full of water. Retracting works great, the hose pulls back in fast if you don’t control it, so be sure to control the hose when retracting, it will eventually break if you don’t.

    Installation was simple, it can easily be done by one person. I don’t think the template is very accurate, but it really isn’t needed when just attaching to wood. Easy enough to find the center and start one hole, the others fall in place.

    My problem is the hose is not 5/8″. It is 1/2″. Garden hoses, like all types of raceway/pipe, are classified by inside diameter, not outside. I contacted the manufacturer on this and they stated their hoses are listed by outside diameter, causing confusion and making the buyer think they’re getting a better product. This isn’t the first review to mention the problem either.

  6. IvanUZEBps says:

     United States

    Golden Review Award: 11 From Our UsersLast year I purchased this same brand only the one that is 100’ long, it had the smaller hose, It takes care of my front yard. This year I purchased the 90’ retractable hose and this one has the larger hose. I LOVE them. I am listing the pro/cons and advice for both. The 90’ hose is for my back yard, It is much harder for me to pull it all out, but both take effort to pull out. PRO’S: You will never have to roll up by hand your hose again, it delivers a great amount of water, CON’S: both hose’s will kink when watering and when this happens the water will completely shut off. Both size’s of the hose take ALOT of effort to pull out, but I have a lot of health issues so ADVICE: When rolling the hose back into the unit, you will need to keep your hand on the hose to keep control, otherwise it rolls up too fast. When doing this, I keep the water on, and I spray the hose where my hand is on the hose as it is retracting, this will keep the hose clean and help keeping the internal area from getting all the dirt/grass that sticks on the hose. Last bit of advice: Make sure it is mounted securely, Our back yard hose is attached on the side of our fireplace, the hose in the front of house, has pulled away from the house. My husband finally attached a board to the front of our house and attached the real to the board. If it pulls off again, he plans on getting a square deck support post, digging down, then using cement to set the post, and then mount the hose to that. All in all, this is a GREAT retractable hose, and I use it every day during the summer. I also highly recommend this to anyone looking to get this hose.
    Last year I purchased this same brand only the one that is 100′ long, it had the smaller hose, It takes care of my front yard. This year I purchased the 90′ retractable hose and this one has the larger hose. I LOVE them. I am listing the pro/cons and advice for both. The 90′ hose is for my back yard, It is much harder for me to pull it all out, but both take effort to pull out. PRO’S: You will never have to roll up by hand your hose again, it delivers a great amount of water, CON’S: both hose’s will kink when watering and when this happens the water will completely shut off. Both size’s of the hose take ALOT of effort to pull out, but I have a lot of health issues so ADVICE: When rolling the hose back into the unit, you will need to keep your hand on the hose to keep control, otherwise it rolls up too fast. When doing this, I keep the water on, and I spray the hose where my hand is on the hose as it is retracting, this will keep the hose clean and help keeping the internal area from getting all the dirt/grass that sticks on the hose. Last bit of advice: Make sure it is mounted securely, Our back yard hose is attached on the side of our fireplace, the hose in the front of house, has pulled away from the house. My husband finally attached a board to the front of our house and attached the real to the board. If it pulls off again, he plans on getting a square deck support post, digging down, then using cement to set the post, and then mount the hose to that. All in all, this is a GREAT retractable hose, and I use it every day during the summer. I also highly recommend this to anyone looking to get this hose.

  7. Anonymous says:

     United States

    Golden Review Award: 2 From Our UsersThism90 foot retractable hose has Great water flow, and is very heavy duty. I bought one for South side of house, used a couple months and bought none for north side. Aftern3 months the north side was acting up, the guide that moves back and forth to make sure hose reels up would stick. Contacted Giraffe tools, via email, same day Lea contacted me and ask if I could get photo or video, I thought here we go long process, I was SO WRONG. Took both sent next day, two days later I had a new reel sitting on door step! FANTASTIC warranty and customer service. I highly recommend this product, exceeded my expectations!
    Thism90 foot retractable hose has Great water flow, and is very heavy duty. I bought one for South side of house, used a couple months and bought none for north side. Aftern3 months the north side was acting up, the guide that moves back and forth to make sure hose reels up would stick. Contacted Giraffe tools, via email, same day Lea contacted me and ask if I could get photo or video, I thought here we go long process, I was SO WRONG. Took both sent next day, two days later I had a new reel sitting on door step! FANTASTIC warranty and customer service. I highly recommend this product, exceeded my expectations!

  8. JulissaBoyette says:

     United States

    Works as advertised
    This retractable hose reel is awesome. It works as advertised, is fairly easy to set up and is a breeze to use
    The only current negative thing that I have to say is that the baseplate to attach the hose reel to the post is to wide to fit on a standard 4×4 post. For me it was not a big deal, I just attached a piece of 2×10 to the 4×4 and the attached the hose reel baseplate to the 2×10.
    The only other worry that I have is that am not sure how the cover will deal with the sun. I have only had this for a month. If the sun ends up damaging the cover I will update this review.

  9. CarissaK32 says:

     United States

    Product functio
    Bought this originally over year ago. First hose reel did not work out of box, locking mechanism. Support got me a new one here right away. 2nd reel we got lasted a little over a year and same problem. Sent me a new one right away no charge that little larger than last.
    Support has been GREAT and hopefully this hose reel has better locking mechanism

  10. Layan Odeh,Christopher Jasper,Charlotte Ryan says:

     United States

    Golden Review Award: 3 From Our UsersWorks as expected - watch install if planning to mount to a pos
    No issues with the unit, retracts well, hose seems good for purpose. The lead hose could be a bit longer (it’s maybe 3-4 feet but depending where you install it, it could be an issue if you pivot it when pulling the hose).

    Comes with lag screws and concrete anchors which is nice. I mounted to a post, but be aware that the screw holes on the bracket are just slightly wider than what a 4×4 post could hold so you need either a 4×6 post, or additional wood to attach. To be fair the instructions do state that it needs more than a 4×4 post, but you sort of expect a “regular” post to hold a hose reel without issue and the fact that the bracket looks like it would fit on a 4×4 could be surprising to someone (it was to me)

  11. Anonymous says:

     United States

    Only gave a 4 because I have only used it a week. Worked great out of the box but we’ll see how long it lasts, being all plastic longevity is my biggest concern.
    Only gave a 4 because I have only used it a week. Worked great out of the box but we’ll see how long it lasts, being all plastic longevity is my biggest concern.

  12. Jay S says:

     United States

    Golden Review Award: 2 From Our UsersIt’s a sturdy product and easy to install. Love the smooth retraction and the water pressure was good. I prefer my sprayer but the one it comes with is okay too. I wish it pulled out a bit easier. Takes some significant pull to get it out so make sure it’s mounted well and to something strong but overall, I’m happy.
    It’s a sturdy product and easy to install. Love the smooth retraction and the water pressure was good. I prefer my sprayer but the one it comes with is okay too. I wish it pulled out a bit easier. Takes some significant pull to get it out so make sure it’s mounted well and to something strong but overall, I’m happy.

  13. Anonymous says:

     United States

    This is a really nice unit. I'm loving the fact that I can just tug a bit and it recoils back into the housing. I mounted to a 4"x6" post for a strong base attachment plus I didn't have a flat surface on my house. I didn't want to cut or drill holes in my siding. With the 90' option, I do notice a little flow reduction vs. the 50' hose I had before, but it isn't a major issue. Thumbs up!
    This is a really nice unit. I’m loving the fact that I can just tug a bit and it recoils back into the housing. I mounted to a 4″x6″ post for a strong base attachment plus I didn’t have a flat surface on my house. I didn’t want to cut or drill holes in my siding. With the 90′ option, I do notice a little flow reduction vs. the 50′ hose I had before, but it isn’t a major issue. Thumbs up!

  14. FelicitTabor says:

     United States

    Update, great customer service
    Update:
    I did have an issue with the holder I was sent, but customer service was great and they fixed it.
    Original post: This is my first season using is holder and hose and the mechanism that moves the hose back and forth while retracting is already stuck. It does not move back and forth so the hose only winds on the one side of the reel and it can’t handle the full length of the hose. Very disappointed and frustrated.

  15. DawnRuggiero says:

     United States

    Great product and customer service!!!
    Ordered two units following a friend’s recommendation. Great product and easy solution to the bulky garden hoses that always need to be rolled back, get all entangled on the ground, bend, break etc.
    One of the units had a problem and would not lock. The Giraffe Customer service team (Doris) was very friendly, professional and immediately corrected the situation by sending a replacement unit which arrived a few day later. Highly recommended.

  16. Anonymous says:

     United Kingdom

    Makes life a lot easier while watering the garde
    Good quality material the hose is very smooth when your pulling it out and quick to re wind easy fit but get large raw bolts fitting not what you get with the hose as it could come of the wall in about 6 months
    The secret to the hose is it secure to the wall.

  17. ShaynePorteous says:

     United States

    I found the mounting hardware they provided did not work well and resorted to metal lags and bolts which really made it tight to the wall.
    I found the mounting hardware they provided did not work well and resorted to metal lags and bolts which really made it tight to the wall.

  18. WaldoKrimper says:

     United States

    Wonderfull! After I installed the first one and used it, I ordered two more!
    Wonderfull! After I installed the first one and used it, I ordered two more!

  19. LisaBeersixfobx says:

     United States

    At $200 the Griaffe exceeds its value. A good hose reel is over $100 and so is a decent hose. The retractable feature put it over the top. I just ordered a 2nd one.
    At $200 the Griaffe exceeds its value. A good hose reel is over $100 and so is a decent hose. The retractable feature put it over the top. I just ordered a 2nd one.

  20. Anonymous says:

     United States

    It does what it's supposed to do !
    For the time I’ve had it, less then 2 months I give it 5 *****

    I’m Very Satisfied !

  21. Anonymous says:

     United States

    Golden Review Award: 2 From Our Users It’s what I wanted and works perfectly. (Other than the attached video which was my fault because pulled it while it was retracting). But no more hose reeling. I love it. 10/10 for me
    It’s what I wanted and works perfectly. (Other than the attached video which was my fault because pulled it while it was retracting). But no more hose reeling. I love it. 10/10 for me

  22. Lorri08Wzrhegj says:

     United States

    This has been a great tool for us. We love it so much we got one for the parents too! No more hose on a mess all over the ground!
    This has been a great tool for us. We love it so much we got one for the parents too! No more hose on a mess all over the ground!

  23. Anonymous says:

     United Kingdom

    Excellent replacement for shorter reel.
    Can stop pulling at any length and stays fixed at that length.

  24. Anonymous says:

     United States

    I have 5 of these over my 1 acre property. I used to dread bending and winding the old manual ones. but these make it a breeze
    I have 5 of these over my 1 acre property. I used to dread bending and winding the old manual ones. but these make it a breeze

  25. Miranda2458 says:

     United Kingdom

    A great help for watering
    I purchased this item in replacement for another one which I returned. Absolutely brilliant with a very long hose and so easy to retract back into its base. I would recommend this, no more carrying heavy watering cans dependent on any hosepipe ban in your area of course!

  26. JennaAPBPtzm says:

     United States

    Had The Hose Reel For A Month And It Wouldn't Wind Back In All The Way. Contacted Support Told Them About The Problem And They Sent Me A New One Great Customer Service
    Had The Hose Reel For A Month And It Wouldn’t Wind Back In All The Way. Contacted Support Told Them About The Problem And They Sent Me A New One Great Customer Service

  27. NigelBatts says:

     United Kingdom 🇬🇧

    Fantastic product.
    It can be so difficult to rewind long hose pipes manually without getting kinks – and it can be hard work. This 30m reel assembly is just so easy and quick.

  28. Anonymous says:

     United States

    We used to have a self-winding reel that used water pressure. But it leaked after a cold winter when we forgot to move it inside soon enough. This one is operating perfecting now. And we WILL remember to move it indoors this winter.
    We used to have a self-winding reel that used water pressure. But it leaked after a cold winter when we forgot to move it inside soon enough. This one is operating perfecting now. And we WILL remember to move it indoors this winter.

  29. Anonymous says:

     United Kingdom 🇬🇧

    Much easier to use.
    A very good retractable reel, easy to fit and a good quality product. Unfortunately the first reel arrived with a damaged side cover, but I liked the reel so I order a replacement which was Ok. So much easier to use, the new patio prompted me to invest in a new much better retractable unit. Good choice

  30. Kandee Johnson says:

     United Kingdom

    Great Produc
    I bought this hose reel for my daughter as I thought it would be easier to use than a manual one. Also it is not as bulky as some other makes. She has only had it for a few weeks but so far it is working fine, very easy to pull out and retract when wanting to rewind. I fitted it on the wall but used a wooden batten to fix it against so that it has enough clearance against the wall to turn through 180 degrees.

  31. Ben Rogerson says:

     United Kingdom

    Golden Review Award: 3 From Our UsersGreat customer service
    After 8 months of light use it leaked, but to giraffes credit a replacement was sent to me… this to me is how you find a good company on how they deal with problems 5* on tha

  32. Anonymous says:

     Italy

    Buon Prodotto pratico e robusto
    Pprodotto realizzato con materiali robusti eccetto le clip in plastica comune , potevano metterle in ottone visto il prezzo, ma nel complesso va bene per le operazioni quotidiane di irrigazione del giardino.

  33. KatheriBatten says:

     United Kingdom

    An excellent quality asset for the garde
    This is one of the best tools I have acquired. A high quality long hose with a clever mechanism for easy retraction, and an excellent spray head with several different settings. The unit is quite heavy and the bolts for fixing it to a vertical surface are a bit awkward to drive in, so I have supported the unit on bricks as well to take some of the weight. But it still rotates enough to enable the hose to be taken out at an angle left or right. It has revolutionised our ability to water distant plants, and especially tubs. Strongly recommended.

  34. Anonymous says:

     United Kingdom

    An excellent quality asset for the garde
    This is one of the best tools I have acquired. A high quality long hose with a clever mechanism for easy retraction, and an excellent spray head with several different settings. The unit is quite heavy and the bolts for fixing it to a vertical surface are a bit awkward to drive in, so I have supported the unit on bricks as well to take some of the weight. But it still rotates enough to enable the hose to be taken out at an angle left or right. It has revolutionised our ability to water distant plants, and especially tubs. Strongly recommended.

  35. Anonymous says:

     United States

    Water is not leaking out of inside the unit and dripping all over my floor.
    Water is not leaking out of inside the unit and dripping all over my floor.

  36. RebeccaLDN says:

     United Kingdom 🇬🇧

    Good functioning
    Good product. Unwinds easily and winds back up in an orderly fashion – the only hose that I have ever had that does wind itself in with no drama. Not the cheapest, but I guess you get what you pay for and fits with all hozelock and similar attachments

  37. The Guide Staff says:

     United Kingdom

    Strong, easy to use and saves time!
    Pros
    – no longer put off watering since it’s so easy to windup.
    – the winding mechanism is strong and fast, daunting at first
    – easy to mount using 4 screws
    – tilts 180deg and stays flat on the wall when not in use

    Cons
    – might need a bit more power to pull/unwind the hose because of the motor.

    Overall very happy with the product and hopefully the motor and battery will last a long time.

  38. Chuck Bargeron says:

     United States

    Latch mechanism broke, not servicable. Called customer service, Doris asked for a video of it not working, which I gladly sent her. Within hours she sent me shipment tracking information on a replacement. I took the broken one apart anyway, and discovered the defect, the plastic posts to which the lock mechanism attaches had sheered off. I was able to use JB Weld to cement the lock mechanism to the roller wheel. Re-assembly was tricky, but it was all fixed up in 1 hour. Now I have a spare.
    Latch mechanism broke, not servicable. Called customer service, Doris asked for a video of it not working, which I gladly sent her. Within hours she sent me shipment tracking information on a replacement. I took the broken one apart anyway, and discovered the defect, the plastic posts to which the lock mechanism attaches had sheered off. I was able to use JB Weld to cement the lock mechanism to the roller wheel. Re-assembly was tricky, but it was all fixed up in 1 hour. Now I have a spare.

  39. Anonymous says:

     United States

    Golden Review Award: 2 From Our UsersDoesn't lock the hose so it is always trying to retract - Customer Service Resolved with new uni
    Installation was fine and it does a good job pulling the hose back in. Unfortunately it does not have a hose brake. Normally you would expect to pull it to a distance, stop then give it a slight pull to latch the hose into place. It appears the one I purchased doesn’t have this brake or it is broken and therefore it is not very useable.

    Update 1: After contacting the seller through Amazon they requested a video showing the issue. I provided it and they are sending another unit to me and not requesting I send the other back. I will update this once it arrives and I have installed it.

    Update 2: The company sent a new unit and it works as advertised. I am quite pleased with it now as even the swap out was quick. Pulled the hinge pin and swapped units. It took longer to unpack than swap.

    Since they did not want the return unit I disassembled it and the plastic housing where the center reel has a brake was broken and would just spin. Since the sides of the outer housing are duplicates to save cost during MFG, I could have repaired the unit but I simply removed the hose and put an end on it.

    The company had good customer service so I am updating my review to 5 stars.

  40. DamarisParkes says:

     United States

    I got the 90 foot model. It works great. After about a year it developed an intermittent leak inside. Contacted the company and they promptly sent me a new unit which arrived within a couple days. Replacement was only a 2 minute job. Expensive for a hose reel, but the convenience and ease of use is worth it.
    I got the 90 foot model. It works great. After about a year it developed an intermittent leak inside. Contacted the company and they promptly sent me a new unit which arrived within a couple days. Replacement was only a 2 minute job. Expensive for a hose reel, but the convenience and ease of use is worth it.

  41. Anonymous says:

     United Kingdom

    Needs some strength to pull out!
    Getting older, and definitely a bit creaky, I needed a hose that would behave itself and be easy to pull out and, more importantly, rewind, with little effort. I read loads of opinions on a variety of retractable hose reel and decided that this one was a reputable brand, so would go for it. Not sure about the assembling comment, I had a man who did all the necessary to affix it to the wall, so no issues there. I would point out that this hose ( and perhaps all retractable hoses?) is not so easy to pull out, and requires a bit of strength. I thought I could just wander easily to the front garden from the back ..alas, no. However, I have now worked out that if I pull it out to the required length, ( hint, mark hose with coloured tape! ) right beside the box rather than with the spray end where I want to water, then I can work it very well. Same for retracting, go to beside the box and feed it in gently. It is still a lot easier than my previous hose, on a wheel, and I am reasonably happy with it, though I do t think the hose itself is not of a brilliant quality, I noticed one ” kink” already, so am keeping fingers crossed. It was an expensive item, so really hope it lasts.

  42. Anonymous says:

     United States

    The Giraffe hose reel works great in my front yard by the driveway. The pressure seems reduced to me, but I'm fine with that since water availability is always a concern in my Northern California community. It gives me the water I need to wash vehicles or water plants, and conveniently rolls up the hose when I'm done!
    The Giraffe hose reel works great in my front yard by the driveway. The pressure seems reduced to me, but I’m fine with that since water availability is always a concern in my Northern California community. It gives me the water I need to wash vehicles or water plants, and conveniently rolls up the hose when I’m done!

  43. Anonymous says:

     United States

    Dont know about longevity since its plastic which is keeping it up
    Dont know about longevity since its plastic which is keeping it up

  44. LucilleMcgrath says:

     United Kingdom

    Golden Review Award: 3 From Our UsersGreat hose reel but not 180 degree rotatio
    The only concern I had when I purchased this product was that the hose bore might be a little narrow and restrict pressure, but that’s not the case, the pressure was equal to my standard hose which I was very pleased about.
    It’s advertised as 180 rotation but if you screw to a flat wall that’s not the case because the reel container will not fold flat against the wall and sticks out about 3 inches.
    This is extremely annoying and as a consequence I’m having to put a 20 mm wood spacer to move the bracket out from the wall far enough so that the hose body folds flatter. That also requires me buying 20 mm longer bolts so additional expense of 7 I wasn’t expecting.
    Other than that this is an excellent product.
    UPDATE
    Even with a 20mm spacer between the wall and bracket the hose reel does not fold flat to the wall so definitely not a 180 degree hinge, more like 150 degree. We have a narrow alleyway down the side of the house and although this is only a couple of extra inches wide due to not folding flat it’s a pain. See photo.
    Also please be careful as the plastic does scratch very easily.
    Still a very useful hose reel just a little disappointed with the description.

  45. JuanBeauregard says:

     United States

    Works and continues to work as advertised
    I screwed into brick wall by hose bib. About 18 inches off the ground and works perfectly. Good flexibility and stable.
    Read directions as this favors the hose being turned off on The way out and in.
    Only improvement would be a plate melted and then giraffe can hook to mounting plate. This may be an option now that I have missed thank you enjoy

  46. Anonymous says:

     United Kingdom 🇬🇧

    Brilliant easy to use
    So happy with this hose reel, easy to use would recommend it.

  47. preet says:

     United Kingdom

    Good apart from the included wall plugs.
    Don’t use the wall plugs that come with it, they are not fit for purpose, they just spin so screws won’t go in. Fortunately I had my own rawl plugs and installed without issue using them. Hose works as it should, didn’t have any issues with kinks as mentioned in other reviews. Just watered the gardens, one with the included spray gun and one attached to a sprinkler. So far happy with the hose reel.

  48. Anonymous says:

     United Kingdom 🇬🇧

    Does what it says on the tin.
    This is a serious bit of kit. Well made and very sturdy, looks and feels like it’ll last for years and years. The unspooling/spooling mechanism works very well too. Highly recommended.

  49. Michael Archambault says:

     United States

    Used it in a commercial applicatio
    I bought this for my shop where we winterize, repair and detail boats. I was just hoping this would last the summer as a lot of my stuff gets constantly abused by my workers. I’ve got to say this has stood the test of time so far. We’ve probably used this over 6,000 times (20x a day for 300 days) and it’s flawless.
    I was looking to get another one for my house and figured it deserved a good review. You won’t be disappointed

  50. Anonymous says:

     United Kingdom 🇬🇧

    Received in Ireland in 4days
    So delighted with this highly recommended value for money and fast delivery will be ordering
    one for my so

  51. Spencer Hart says:

     United Kingdom 🇬🇧

    Great for the price
    It was a bit difficult to get the pin out we had to use a hammer and pliers. Pretty easy to put on the wall.

  52. BrandonFPH says:

     United States

    Very Happy Customer!....Great Produc
    I had a non brand water hose reel swivel before but this Giraffe brand reel is TOP!
    I no longer need to fight with the hose reel….LOL
    Everything works great….starting from the basic part: Water hose is strong and 5/8…..
    Extending the hose from reel is smooth and stops/locks at any length you want……retracting back to reel also easy.
    I am really happy to have spent a few dollars more and have this STRONG RELIABLE hose reel 🙂

  53. RoseanneMacdona says:

     United Kingdom 🇬🇧

    Compact and robus
    Bought this hose reel to replace our very old broken one, retracts perfectly after use.

  54. Anonymous says:

     United States

    Excellent Customer service!
    Let me start by saying I have been purchasing from Amazon for over 15 years and this is the first review I write. i feel the need to share my experience.
    I purchased my first hose last year from this company and it worked great. So I decided to purchase another. The next one had an issue of reeling back on its own. I contacted company after return window was past bc I didn’t install unit right away. I couldn’t believe how attentive they were in dealing with my issue. They stood behind their product, communicated clearly and consistently with me, refunded the difference, and replaced the product. It was amazing and I personally will continue to do business with this company as I was so impressed with how the issue was handled.

  55. LouellaKilburn says:

     United States

    Golden Review Award: 10 From Our UsersReally nice quality! However the mounting hardware it comes with is useless.. go to Home Depot and buy tapcon screws.. get 3/8in and drill it into the cement. If going into drywall. Get drywall anchors. Not the cheap ones that comes with it. The only other negative is the piece of junk nozzle it comes with. It restricts the flow of water that a 5/8in hose already restricts enough. I wish this came in 3/4 but do yourself a favor and get another nozzle. Other than that this is really smooth. Very easy to install. Just one single tiny screw sets it on the bracket. Take that off and it will pop right off.
    Really nice quality! However the mounting hardware it comes with is useless.. go to Home Depot and buy tapcon screws.. get 3/8in and drill it into the cement. If going into drywall. Get drywall anchors. Not the cheap ones that comes with it. The only other negative is the piece of junk nozzle it comes with. It restricts the flow of water that a 5/8in hose already restricts enough. I wish this came in 3/4 but do yourself a favor and get another nozzle. Other than that this is really smooth. Very easy to install. Just one single tiny screw sets it on the bracket. Take that off and it will pop right off.

  56. Anonymous says:

     United Kingdom 🇬🇧

    have not received any gift as yet hose reel arrived last night have not had time to assemble .
    will fill this in after I have had time to use

  57. WadeHillyard says:

     United Kingdom 🇬🇧

    This has made life so easy.
    This is everything I hoped it would be. It’s made such a difference. Less toil and tangle free. Takes the task out of watering both back and front gardens and is very compact. I love this retractable hose. Very sturdy casing and it folds flat. Would recommend.

  58. RolandoMcneely says:

     United Kingdom 🇬🇧

    Great produc
    So far this has been excellent. Relatively easy to install (you will need a 12mm masonry drill) and retracts and swivels very well. Mounted at the back of the house and should reach all the way to the front going round the corne

  59. EarnestHTKZ says:

     United Kingdom

    Great hose for all purpose use
    Easy to install and strong sturdy bolt screws came with it. Really easy to extend and retract for storage. No more rolling up hoses or getting tangled! I got fed up storing hoses and then putting them away, this makes that task take less than 20 seconds. Highly recommend for every day house use.

  60. [email protected] Nathan Sanel says:

     United Kingdom 🇬🇧

    Retractable hose
    It performs well, however the connections supplied could done to have bebeen a better quality as water from the tap leaks out onto the ground which is a waste, so I used Karcher fittings instead. Amazing result!

  61. RoxanaParkinson says:

     United Kingdom 🇬🇧

    etractable hose reel
    I love this hose reel it is the best one I have purchased and would highly recommend it. I would not change for another product this one is perfect.

  62. KindraAshburn says:

     United States

    Absolute the best investment and quality and convenience for water hose!
    Have a horse barn with 4 stalls and it was a hassle each day to water horses and drag a water hose thru out barn and then back out and then hang it up out of the way.
    Hated the price of this one, but reviews were great…..so I bit the bullet.
    So glad I did. I LOVE it!, so dang easy to pull out and use and so dang easy to walk it back out of the barn and walla…its put up!
    So once you get over the price shock and use it, you will wonder how you made it before.
    Its kinda big….but all work it.
    I have it mounted to a 6×6 post and all is good here in Mini Horse Heaven!

  63. Anonymous says:

     United States

    Very Good Product So Far!
    Pros: I really like this product. The lead hose is extra long and the ability to swing the hose carrier is very creative and useful. I would be hesitant to install into sheetrock with the mollies that were included. I mounted mine on a 2×6 that is secured to a wall stud. The hose pulls out and retracts easily. I love the nozzle that’s included. I mounted our unit higher up so no more back strain moving water hose.

    Cons: Instructions are vague and metric measurements. Nowhere do the instructions mention the small locking screw that holds the unit on the mounting bracket. And the product is Chinese. I still can’t believe American ingenuity cannot produce a similar product for the price.

  64. Benjamin5951 says:

     United Kingdom 🇬🇧

    Golden Review Award: 5 From Our UsersWish I bought one years ago
    Buy one! I’ve spent years messing about buying all sorts of hose pipes. I spent more time untangling then watering. I couldn’t bring myself to spend “big” on a hosepipe. I was making a schoolboy error!
    This comes ready assembled. You just have to drill 3 holes in the wall to mount it.
    It automatically recoils. With a simple tug the hose gets drawn back into the housing. Wow what a difference!
    100% recommended buy one.

  65. Anonymous says:

     United Kingdom 🇬🇧

    Very good hose and reel
    Very good love the almost 180 degrees of movement the auto retract for the hose my only 2 bad things are the hole guide in the manual is not to size almost 4mm off in the length and only other problem is the holes of the mounting screws are very tight to the frame have to force a socket over it or use an open ended spanne

  66. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 7 From Our UsersWell worth the Money
    Excellent product. Expensive but works really well and worth spending a bit more for it. Easy to mount on a wall and very secure. The return to the reel works smoothly coiling the pipe up inside the drum neatly. Pipe is also a good quality and it comes with a rose head attachments.
    Only one minor point. When mounted on the wall it doesn’t quite swing through 180 degrees, more like 160 but not enough of a drawback to knock a star off!

  67. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 4 From Our UsersGreat build quality, and components.
    Great build quality and components seems built to last. Very strong pull back and reassuring stop and lock.

  68. Becky Bain says:

     United Kingdom 🇬🇧

    Golden Review Award: 10 From Our UsersTerrific buy
    Fantastic this item was easy to assemble and install. It is very eas to operate, unwind and rewind. It is just what I wanted to allow me to water my plants. Terrific buy and value for money.