Water2Buy W2B800 Water Softener | Efficient Digital Meter Softener for 1-10 People | 100% Limescale Removed


W2B200 WSWater softener featuresWS easy DIY install

Common Questions | Häufige Fragen | Questions courantes | Domande comuni | Preguntas comunes

EN

To connect the water softener to your plumbing use an install kit, sold separately. Separate mounting blocks are not required the unit has separate bypass and water hardness adjustment. The softener uses Water2Buy crystal salt available to buy or subscribe. Water2Buy Water softeners do not affect water pressure. Water2Buy Water softeners can be installed with a combi-boiler. Water softeners don’t make any noise while in normal softening mode, during regeneration they make a noise similar to a dish washer. We recommend an annual self-service using Softec resin cleaner. If you are concerned about drinking soft water, install an Easy1 undersink filter tap before the water softener. Scanning the QR code on your Product to get the app or Search the App store.

DE

Um den Wasserenthärter an Ihre Rohrleitungen anzuschließen, verwenden Sie ein separat erhältliches Installationsset. Separate Montageblöcke sind nicht erforderlich, das Gerät verfügt über einen separaten Bypass und eine Wasserhärteeinstellung. Der Enthärter verwendet Water2Buy-Kristallsalz, das Sie kaufen oder abonnieren können. Water2Buy Wasserenthärter haben keinen Einfluss auf den Wasserdruck. Water2Buy Wasserenthärter können mit einem Kombikessel installiert werden. Wasserenthärter machen im normalen Enthärtungsmodus keine Geräusche, während der Regeneration machen sie ein Geräusch ähnlich einer Spülmaschine. Wir empfehlen eine jährliche Selbstbedienung mit Softec Harzreiniger. Wenn Sie Bedenken haben, weiches Wasser zu trinken, installieren Sie einen Easy1-Untertisch-Filterhahn vor dem Wasserenthärter. Scannen Sie den QR-Code auf Ihrem Produkt, um die App zu erhalten, oder suchen Sie im App Store.

FR

Pour connecter l’adoucisseur d’eau à votre plomberie, utilisez un kit d’installation, vendu séparément. Des blocs de montage séparés ne sont pas nécessaires, l’unité dispose d’un réglage séparé de la dérivation et de la dureté de l’eau. L’adoucisseur utilise le sel cristal Water2Buy disponible à l’achat ou à l’abonnement. Water2Buy Les adoucisseurs d’eau n’affectent pas la pression de l’eau. Les adoucisseurs d’eau Water2Buy peuvent être installés avec une chaudière combinée. Les adoucisseurs d’eau ne font aucun bruit lorsqu’ils sont en mode d’adoucissement normal, pendant la régénération, ils font un bruit similaire à celui d’un lave-vaisselle. Nous recommandons un libre-service annuel utilisant le nettoyant pour résine Softec. Si vous êtes soucieux de boire de l’eau douce, installez un robinet filtre sous évier Easy1 avant l’adoucisseur d’eau. Scannez le code QR sur votre produit pour obtenir l’application ou recherchez dans l’App Store.

IT

Per collegare l’addolcitore all’impianto idraulico, utilizzare un kit di installazione, venduto separatamente. Non sono necessari blocchi di montaggio separati l’unità dispone di un bypass separato e di una regolazione della durezza dell’acqua. L’addolcitore utilizza il sale cristallino Water2Buy disponibile per l’acquisto o l’abbonamento. Gli addolcitori Water2Buy non influiscono sulla pressione dell’acqua. Gli addolcitori Water2Buy possono essere installati con una caldaia combinata. Gli addolcitori non fanno rumore mentre sono in normale modalità di addolcimento, durante la rigenerazione emettono un rumore simile a quello di una lavastoviglie. Si consiglia un self-service annuale utilizzando il detergente per resine Softec. Se sei preoccupato di bere acqua dolce, installa un rubinetto con filtro sottolavello Easy1 prima dell’addolcitore d’acqua. Scansiona il codice QR sul tuo prodotto per ottenere l’app o cerca nell’App store.

ES

Para conectar el ablandador de agua a la tubería, use un kit de instalación, que se vende por separado. No se requieren bloques de montaje separados, la unidad tiene un bypass y un ajuste de dureza del agua separados. El ablandador utiliza sal cristalina Water2Buy disponible para comprar o suscribirse. Water2Buy Los ablandadores de agua no afectan la presión del agua. Water2Buy Los descalcificadores de agua se pueden instalar con una caldera combinada. Los ablandadores de agua no hacen ningún ruido mientras están en el modo de ablandamiento normal, durante la regeneración hacen un ruido similar al de un lavavajillas. Recomendamos un autoservicio anual con el limpiador de resina Softec. Si le preocupa beber agua blanda, instale un grifo con filtro para debajo del fregadero Easy1 antes del ablandador de agua. Escaneando el código QR en su producto para obtener la aplicación o buscar en la tienda de aplicaciones.

3/41salteasy1 A3/41
EN Stainless steel connection hoses for installation 3/4″ | 22mm Stainless steel connection hoses for installation 1″ | 28mm Water Softener Salt 25Kg bag easy1 water filter water system undersink water filter Changeable 3/4″ | 22mm fittings Changeable 1″ | 28mm fittings
DE Edelstahl-Anschlussschläuche zur Installation 3/4″ | 22mm Edelstahl-Anschlussschläuche zur Installation 1″ | 28mm Wasserenthärter Salz 25Kg Beutel easy1 Wasserfilter Wassersystem Untertisch Wasserfilter Wechselbare 3/4″ | 22mm Anschlüsse Wechselbare 1″ | 28mm Anschlüsse
FR Tuyaux de raccordement en acier inoxydable pour installation 3/4″ | 22mm Tuyaux de raccordement en acier inoxydable pour installation 1″ | 28mm Adoucisseur d’eau Sel Sac 25Kg filtre à eau easy1 système d’eau filtre à eau sous évier Raccords interchangeables 3/4″ | 22mm Raccords interchangeables 1″ | 28mm
IT Tubi di collegamento in acciaio inox per installazione 3/4″ | 22mm Tubi di collegamento in acciaio inox per installazione 1″ | 28mm Addolcitore Sale Sacchetto 25Kg filtro dell’acqua easy1 sistema dell’acqua sottolavello filtro dell’acqua Raccordi intercambiabili da 3/4″ | 22mm Raccordi intercambiabili da 1″ | 28mm
ES Mangueras de conexión de acero inoxidable para instalación 3/4″| 22mm Mangueras de conexión de acero inoxidable para instalación 1″| 28mm Sal Suavizante de Agua Bolsa 25Kg filtro de agua easy1 sistema de agua filtro de agua debajo del fregadero Accesorios intercambiables de 3/4″ | 22mm Accesorios intercambiables de 1″ | 28mm


Weight: 25 kg
Dimensions: 50 x 22.5 x 110 cm; 25 Kilograms
Model: W2B800
Part: W2B800
Colour: White, Green
Pack Quantity: 1
Batteries Required: No
Batteries Included: No
Manufacture: Water2buy
Colour: White, Green
Dimensions: 50 x 22.5 x 110 cm; 25 Kilograms
Quantity: 1

148 Responses

  1. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersWe live in a hard water area and I used to hate the hard water marks that start to build up over everything that the water touches. We got a plumber to install it (it’s the first he’d done and I wish we’d used a more experienced one) and you have to get the fixing hoses separately (I got the wrong size initially but the plumber had the correct ones – I think they’re actually quite standard). This softener now sits in the cupboard under the sink in the utility room, and other than topping it up with salt every couple of months, I don’t give it a second thought. All of the hard water marks have disappeared and the shower, sink and taps all look very clean. You still get the odd white spot, but they’re salt and just wipe away. I haven’t noticed any difference in the taste of the water.

  2. Anonymous says:

     United Kingdom 🇬🇧

    Had issue with the water softener.Contacted w2b and I can not fault the customer service received over phone .
    The issue was resolved very fast and a new softner was issued and now running efficiently.thank you

  3. Anonymous says:

     United Kingdom 🇬🇧

    Good product, not the easiest to set up unless you have some understanding of plumbing. Luckily i had a plumber friend who nailed it in no time with the video guides.

    Had a couple of tech support questions as i was too lazy to read the manual throughly. Got a quick response that explained everything i needed to know

    Overall good product, good service.. more than happy x

  4. Anonymous says:

     United Kingdom

    Always had in mind to buy one but it’s not until you have one installed that you really appreciate its value. I have mine plumbed so that the water for the whole house, hot and cold, runs through the water softener with a separate feed in the kitchen directly from the mains for drinking water.

    As far as this particular brand is concerned, I bought it because it’s as a lot cheaper than other more popular brands but performs just as well.

    A 20kg bag of salt lasts our household of 4 around 6-8 weeks so quite efficient and we no longer have to deal with London limescale!

    Seriously, buy one – you won’t be disappointed. They only things to think about are how it will be plumbed in to get the best benefit (try to connect it so that every outlet has softened water), and who will plumb it in. If you’re good at DIY, you could fit it yourself or else you may need a plumber to connect it up for you.

  5. marketinsightsreports.com says:

     United Kingdom

    A really good water softener at a good price. In my experience it produces good soft water. I’ve looked at softeners that cost 3 times the price and more, but my sense is that this one is perfectly good enough. Why would you pay more? I’ve been using it now for a couple of years. It was straightforward to install in terms of the connections and instructions. My install space was tight and that made it awkward with my original piping, but otherwise install can be DIY. Seems to work well. No problems with it so far. Would happily rtecommend it.

  6. Anonymous says:

     United Kingdom 🇬🇧

    I have had the water softener for 2 years now. The settings are easy to use, we use a small amount of salt, we do not need to use strong detergents for cleaning as there is no limescale build up with soft water. I am super satisfied with the quality of water in my house now! I recommend getting this softener to stop having harsh hard water at home.

  7. Anonymous says:

     United Kingdom

    Reliable water softener with huge capacity, which means you don’t have to keep refilling with salt all the time. Great value for money.

  8. Anonymous says:

     United Kingdom

    We live in a very hard water area (New Forest, UK) and suffered from rapid lime scale build up on our taps and shower. This unit has completely cured the problem. It was easy to fit – the 22mm connections give a good flow rate but it is important to avoid using flexible hoses with a small internal diameter. I took 22mm copper pipes all the way to the back of the softener and it works very well. Highly recommended for both value and effectiveness and there is also no noticeable change in water flavou

  9. rosesbowev says:

     United Kingdom 🇬🇧

    We struggle with hard water build up which was really noticeable with limescale build up around taps and sinks. Although this was an initial investment to buy and install, it has been worth every penny and the maintenance just relies on topping it up with salt.

  10. Holden Walter-Warner says:

     United Kingdom 🇬🇧

    The softener was easy to install and setup. It would appear to use less salt than our old softener.
    After 4 years trouble free service it developed a fault that was quickly resolved by excellent customer service (thank you Steven)
    I would recommend and definitely buy again.

  11. Anonymous says:

     United Kingdom 🇬🇧

    Bought this when on Amazon offer to replace my old fixed timer softener
    it was simple to fit as all the connections were the same and it did not need an overflow pipe
    Uses a lot less salt than my old one and less water on a recycle

  12. DonaldLerner says:

     United Kingdom 🇬🇧

    Tidy, easy to use softener, easy to install (though I had to cut a hole in the back of the under-sink cabinet for the pipes in order to get this fully in and the doors shut). I live in a very hard water area and used to have limescale deposits form really quickly, this has eradicated that and the water is now lovely and soft. I drink the water from this and have no issues with it, though I know some people don’t like drinking softened water..

  13. Anonymous says:

     United Kingdom

    Easy to install and understand how it works with the QR code manual

  14. Anonymous says:

     United Kingdom

    We have a large house so needed a high capacity water softener. It was easy to install and we no longer have limescale issues in our house !

  15. Anonymous says:

     United Kingdom

    It was easy to install ( I had to buy fittings from Screwfix though ). In the beginning, there was an issue with regeneration which was resolved with the help of customer service.

  16. Anonymous says:

     United Kingdom

    Bought this because it was cheaper than the next model down, It is too big for us really but bigger is better isn’t it? fairly straight forward to fit if you don’t want it somewhere awkward like the cupboard at the top of the stairs (don’t ask. the missus’ idea) getting the correct reducers was the key, then there was the drains had to make an adapter to take the 2 drains into the waste pipe but a 3D printer was a bonus, then it’s fill with salt (50kg) set up the controls, just follow the settings on the app, and away you go, noticed a difference within the first couple of days in respect to tea and coffee, and washing glasses, we always had a little residue on them but now they’re fine, Can’t praise this enough wish we’d had one years ago

  17. LovieCEXPshmpx says:

     United Kingdom

    Be careful when setting up this product. At first I followed the printed instruction book that came with my unit.
    I then usedy phones scanner that then took my onto a YouTube video again showing you how to set the unit up and its default settings……..which are different to the instructions.
    Must admit it was made my water feel more silky which is nice as I live in a hard chalky water area. Even the wife has noticed how soft her hair is!!
    The unit is a good purchase and I would of rated it 5 stars if it had not been for the conflicting information.
    Would I recommend…..yes I would.

  18. Traceysorethroa says:

     United States

    I think the equipment does what it is supposed to do. The instructions were not very thorough or user friendly. If they were I would probably rate a 5 star. I was able to install it myself but there were leaks in the fittings. I had to take apart and really put on an extra amount of teflon tape to keep from leaking. I probably would not buy this unit again but it is great having soft water vs the hard we had.

  19. AgnesMelancon says:

     Germany

    Etwas missverstndliche Bedienungs-bzw Montageanleitung. Sonst tut das Gert bisher was es soll

  20. Anonymous says:

     France

    Bon produit fait bien sont taff. Un rapport qualit prix trs intressant. Vit install .Le paramtrage pas vraiment clair mais reste assez facile. Par contre par contre j’ai toujours pas trouv de wiffi sur l’appareil pour sois disant le suivre avec l’application sur smartphone

  21. Laurenc2994 says:

     Italy

    A una settimana dall’installazione devo dire che funziona benissimo. Ho chiamato l’idraulico per fare un bypass esterno ( anche se il prodotto ce l’ha ma di plastica). Per la configurazione ho dovuto cercare un po qua e l ma alla fine si fa; se si segue il video su youtubeci vogliono 5 minuti e poi con l’app si calcola l’impostazione dei metri cubi prima della rigenerazione. Ho verificato con le strisce in dotazione e con quelle della piscina e il calcare effettivamente non viene rilevato… anche i rubinetti lo dicono.

  22. Anonymous says:

     United Kingdom

    Great product, decent price. Easy installation and setup thanks to the doc provided. Just have it so May need some adjustments in its programming, but for now very happy with it !

  23. ZellaKibble says:

     France

    Cet appareil est performant il ralise la tche demande c’est–dire adoucir l’eau. Et il le fait trs bien.
    Certes il faut un peu bricoler pour modifier l’installation, ou faire appel un plombier. Honntement pour quelqu’un qui bricole un peu sur une installation sans soudure c’est la porte de tous.
    la livraison est ralise par transporteur, l’emballage est trs bon car il protge galement l’intrieur de l’appareil. La modification de l’installation doit intgrer un prfiltre pour tre tranquille et limiter les impurets dans l’appareil, bien prvoir un rducteur de pression galement et ne pas oublier d’installer un BY-PASS pour faciliter la maintenance plus tard mme si l’appareil est dot d’un BY-PASS en tte il servira viter de consommer de l’eau adoucie pour rien si vous remplissez une petite piscine par exemple.
    L’appareil est bien VOLUMETRIQUE contrairement certains commentaires!!! mais il a aussi une autre chance si le volume n’est pas atteint il lance une rgnration. Ainsi nous avons la possibilit de rgler les deux paramtre notre convenance et en fonction de la consommation d’eau hebdomadaire.
    le test de la duret de l’eau est essentielle pour appliquer les bons rglages sur l’appareil via l’application et le QR code flasher sur l’appareil. Tout est bien expliqu et en franais.
    Perso j’en suis ravi! je peux rpondre vos questions si ncessaire.

  24. Anonymous says:

     Italy

    Ho sostituito quello vecchio di una marca molto nota con questo risparmiando un botto di soldi. L’installazione stata relativamente semplice. Ho dovuto solo acquistare extra i tubi col giusto passo, ma lo avevo gi messo in conto. Una volta installato ho solo dovuto testare l’acqua prima dell’attivazione e seguire la guida sull’app che in base al risultato mi ha dato i parametri per poterlo configurare correttamente in tutti i suoi parametri. Ho aspettato che facesse il primo lavaggio resina per rifare il test acqua e vedere che effettivamente ora l’acqua risulta decisamente meno calcarea. Lo si nota anche sui vetri della doccia dove i srgbi lasciati dall’acqua sono ora impercettibili. Anche se dovesse consumarsi in pochi anni, visto il costo lo ricomprerei.

  25. Anonymous says:

     France

    Achet en promo, installation facile. Mise en service facile. Rien . Redire, pour un novice y’a rien de plus simple

  26. WolfgangLoughli says:

     France

    Super produit nous avons mis longtemps pour choisir l adoucisseur qui correspondait parfaitement nos besoins , mais nous somme trs satisfait de notre choix , nous avons vue un rel changement . L’installation a tait un vraie jeu d enfant , son utilisation est trs simple et fonctionnelle il est trs simple entretenir nous somme 100% satisfait de notre acha

  27. [email protected] Douglas Wolfe says:

     France

    Produit parfait,emballage au top,j ai etais surpris,notice simple et efficace,montage rapide,j etais a 30 de durete je suis passe a 13,et vu le prix je suis plus que satisfai

  28. RealGirlGlam says:

     France

    Super adoucisseur, facile d’utilisation et rgler si besoin. Consomme peu de sel l’utilisation, trs silencieux. Juste dommage les raccords rapide en plastique a fait cheap et a parat peu costaud l’installation.

  29. KathariBGOR says:

     France

    J ai eu un pti soucis au debut de raccordement, pas les memes diametres que mon ancien, mais le vendeur a su etre reactif et me proposer des solutions, je ne suis pas plombier et grace a ses conseils l adoucisseur est en place, Sincerement on ne trouve pas cette prise sav partout et de cette qualit, Bravo M. Stephen.

  30. LizaUHRKbfx says:

     Germany

    Wir hatten sehr kalkhaltiges Wasser im neuen Haus, zum Glck konnten wir dieses Problem mit dem Water2buy schnell und gnstig lsen. Das Gert arbeitet leise und verlsslich, war auch ziemlich unkompliziert in Betrieb zu nehmen und versorgt uns nun mit Wasserhrte 8. berall, wo Wasser fliet, sind die Kalkflecken sichtbar weniger geworden! Der Kundenkontakt war sehr freundlich und hilfsbereit. Die Plastikabdeckung wurde beim Transport leider beschdigt – ohne Problem hat man uns eine neue zugeschickt.
    Gert, Firma, Service – alles tip top!

  31. FlorentinaTicke says:

     Italy

    Montata in poco tempo effettuato il test dell’acqua ha eleiminato completamente la durezza Dell acqua. Consigliato

  32. Anonymous says:

     Germany

    Golden Review Award: 2 From Our UsersDie Preisschwankungen der Anlage unter der Woche sind recht gro, hier kann sich eine Preisbeobachtung vor der Bestellung lohnen. Das Gert wurde schneller geliefert als angegeben.

    Von der Vorgngeranlage hatte ich schon das Verschnittventil in der Rohrleitung, so dass ich nur die Wasserzuleitung und Rckleitungen besorgen musste. Habe ausziehbares Edelstahlwellrohr mit beidseitigen 1 Zoll berwurfmuttern gekauft, 50cm-100cm. Am Verschnittventil mit 1 Zoll Auengewinde (AG) musste ich mit einem Messing Reduzierstck 1 zoll IG auf 1 1/4 AG arbeiten. Das Dichten wird dann nur von Gummidichtungen bernommen.
    Beachten sollte man allerdings, dass auch kein Soleablaufschlauch und auch kein berlaufschlauch mitgeliefert werden. Hier habe ich kurzfristig aus dem Baumarkt Gewebeschlauch 13mm (Innendurchmesser) gekauft, muss man mit Schlauchschellen befestigen, passt an beiden Anschlssen.
    Die Soleleitung kann man etwas nach oben fhren, hier wird hochgepumpt. Der Notberlauf in rund 70 cm Hhe der Enthrtungsanlage muss allerdings fallend verlegt werden.

    Zum Einstellen der Wasserhrte sollte man ein Prfset haben, das mit 2 Flssigkeiten arbeitet, damit man das genau auf Hrte 7-8 einstellen kann.
    Wir haben eine Wasserhrte im Netz von 23 dH.
    Anfangs ging die Wasserhrte nicht ausreichend tief, da das Verschnittventil in der Rohrleitung noch eine Umdrehung geffnet war und dann zu viel hartes Wasser vor der Enthrtungsanlage durchgeschleust hat. Habe das Verschnittventil dann ganz geschlossen und die Hrte nur ber die Einstellschraube am Gert eingestellt. Die Einstellschraube am Gert: ganz nach links drehen bis Anschlag, dann ist Hrte Null. Nun wieder in Uhrzeigersinn schrittweise ffnen und messen. Natrlich gengend Wasser aus der Rohrleitung lassen vor dem Messen.
    Die Parameter fr die Anlage kann man auf der homepage berechnen. Programmierung geht gem Anleitung von dem Mitbewerber Aqmos R2D2-72 einfacher, Paramter aber von Water2buy homepage nehmen. Solesplung bei mir nach knapp 1950 Liter (1.95 T) oder 7 Tage.
    Weitere Parameter bei mir: meter override” (damit entweder nach den 1950 Litern oder spt. nach 7 Tagen regeneriert wird), backwash (auflockern) 3 Min., Sole 38 Min, Splen (nach Sole) 3 Min, Nachfllung (des Salzbehlters) 3 Min.

    Nach einer Produktregistrierung erhlt man 7 Jahre Garantie.

    Zur Vorgeschichte, wen es interessiert:
    Mein vom Vorgnger bernommenes Enthrtungsgert (BWT aqua life, 7 Jahre alt, kostet ber 2000) war defekt, eine Reparatur laut Installateur htte 500-800 gekostet und knnte nur der Werkskundendienst durchfhren. Da der Werkskundendienst aber schon vor dem Reparaturversuch durch den Installateur nicht in der Lage war, binnen 6 Wochen nach Wartungs-Registrierung berhaupt einen Termin zu vereinbaren, habe ich kurzerhand das Teil aus dem Keller befrdert und verschrottet. Was BWT hier bietet — das muss jeder mit sich selbst ausmachen.

  33. MSM says:

     United Kingdom

    Very easy to install great value for money would definitely recommend to anyone

  34. Anonymous says:

     Germany 🇩🇪

    Die Qualitt ist sehr gut. Anschluss hat nur 90 Minuten gedauert. Handbuch etwas kurz gehalten. Im Internet findet sich aber die notwendige Information. Besonders wie die Wasserhrte mechanisch eingestellt werden kann. Es ist sehr einfach, wenn klar ist wo die Einstellungschraube is

  35. Anonymous says:

     Italy

    Golden Review Award: 3 From Our UsersL’ho preso in offerta a 375 euro, arrivato con UPS imballato in maniera indecente, senza il fondo della scatola, graffiato, e con coperchio rotto. Dentro c’erano per i pochi accessori per l’installazione e le istruzioni. Ero convinto di restituirlo, mi avrebbero rimborsato e non sostituito il prodotto, mi dispiaceva per perdere lo sconto che avevo avuto con l’offerta, quindi ho contattato il produttore in chat tramite app di amazon che dicendosi dispiaciuto mi ha rispedito il coperchio (stavolta blu) arrivato in pochissimi giorni. L’addolcitore funziona benissimo, ho provato la rigenerazione di giorno cos da accertarmi che la facesse in maniera corretta. In aggiunta ho comprato e installato un prefiltro autopulente, per il resto avere l’acqua addolcita in casa e senza calcare veramente fantastico.

    Funziona

  36. Anonymous says:

     Italy 🇮🇹

    A distanza di due anni dall’acquisto posso dire che funziona bene, non ho mai avuto problemi. Si installa facilmente, ci sono dei parametri da configurare che non sono spiegati molto bene, io ho lasciato tutti i parametri standard intervenendo leggermente sulla valvola bypass per non avere acqua completamente dolce.

  37. EnriqueKellerma says:

     United Kingdom

    Very easy to install and stops lime. Scale build up. We are a family of 6 and it does a fantastic job.

  38. Anonymous says:

     United Kingdom

    Golden Review Award: 4 From Our UsersAs with many other comments; the instruction leaflet/booklet and App are quite poor. This was a replacement of an existing water softener, so had all the correct fitting already in place. The English was not proofed read, as there are simple typo errors (size instead of side). The instructions omit many steps and are not correct in other areas. The first step is to fit the bypass flow valve. The instructions don’t tell you to fit the O-Ring to the first groove of the Bypass valve then apply the grease (this was obvious even for a non-plumber like me). The instructions don’t tell you that you really need to push the bypass valves in very hard until you hear a resounding click (spent a long time figuring out initially why it was so loose and would never make a water-proof seal). The instructions state that there are either 3 or 5 red clips that must stay in place. For the W2B200 Metered, they’re in fact 7 red clips. Very important that the clips under the bypass valves are in place (as these are not shown in the diagrams); otherwise when you switch on the water, the valve switches explode out and the wife gets a soaking (my first basic and probable error). Valves go back in ok, and when the clips were inserted and the water turned on; all was ok. The newer models seem to have a different brine tube in the tank to that shown in the diagrams. There is a bit of tape holding the lid on it; wasn’t sure if this needed to be removed, so left it on. Settings were simple to do and the instructions pretty clear in this instance. No leaks after 24 hrs and a regeneration seemed to have occurred during the night, as salt level had gone down a bit. Wish there was a way of being able to swivel just the display part, as the display has ended up facing the back of the cupboard because of the extra length the bypass valves have on the fittings. Also was not able to fit the green lid under a normal kitchen cupboard without having a lot of faff dragging it out of the cupboard each time you wanted to fill it with salt.

    4.0 out of 5 stars Don't trust the instructions

  39. Anonymous says:

     Germany

    Ich habe den Wasserenthrter W2B800 von Water2Buy jetzt seit einem Jahr im Betrieb und bin bisher voll zufrieden mit dem Gert.
    Seit der Installation luft sie strungsfrei und enthrtet unser Wasser zuverlssig.
    Unser Wasser hat einen Wert von 17 grad dH den die Anlage konstant auf 7 grad dH runter enthrtet.
    Wir sind ein 3 Personal Haushalt und haben die Anlage so eingestellt, dass sie sich alle 7 Tage oder nach ca. 4000 L regeneriert.
    Der Salzverbrauch liegt bei uns in 1 Jahr bei ca. 6 Scken a 25kg.
    Super Gert zum kleinen Preis.

  40. Elizabeth Rivelli says:

     Germany

    Das Wasserenthrtungssystem auf Basis eines Ionentauschers von Water2Buy funktioniert sehr gut. Die Verarbeitung ist als gut zu bezeichnen, alle druckbeaufschlagten Teile sind sehr stabil ausgelegt, der mit Salz gefllte Auentank, in dem sich der Tauscherkrper als Druckflasche ausgebildet befindet, knnte etwas steifer ausgelegt werden, dieser beult sich durch die Wasser- und Salzladung leicht aus.
    Die Verpackung war sehr stabil, die Installation gestaltete sich sehr einfach.
    Die Regenerier-Automatik erleichtert die Bedienung. Die “App”, welche sich hinter dem QR-Code befindet, ist eine Website zur Berechnung der Parameter, welche manuell in die Steuerung der Anlage eingegeben werden mssen. An sich sehr einfach aufgebaut, jedoch lie die Werbung eine Parametrierung und berwachung per Smartphone erwarten.
    Zur Zeit leben wir in einem 3 Personenhaushalt, die Anlage wrde jedoch schon fr eine weitere Mietpartei in unserem Haus ausgelegt.
    Wir haben in einen Jahr, seit dem wir die Anlage nutzen, etwa 100kg Salz verbraucht. Unsere Wasserhrte betrgt ~34D (Oschatz-Mgeln). Ein leichter Weier Schleier (NaCO3) setzt sich zwar dennoch berall ab, jedoch lsst sich dieser sehr leicht entfernen, gg. dem sonst enstehenden CaCO2.

  41. Anonymous says:

     France 🇫🇷

    L’eau distribue par notre ville est trs dure donc trs calcaire. Aprs avoir install notre WATER2BUY , nous avons immdiatement senti une diffrence importante sous la douche et dans le moelleux du linge sorti de la machine laver. J’ai recommand ce produit des amis qui en sont aussi extrmement satisfaits.

  42. Anonymous says:

     France 🇫🇷

    Facile installer et mettre en service, trs bon rapport qualit prix.
    La livraison s’est bien passe, l’appareil est conomique en consommation de sel, donc bonne matrise de la vanne de contrle
    Je recommande sans retenue

  43. Anonymous says:

     France 🇫🇷

    Ne disposant que d’un local technique assez exigu, ce modle a toutes les qualits :
    – surface au sol rduite en termes d’encombrement
    – efficace sur le traitement de l’eau
    – rapport qualit/prix excellent.
    – consommation en sel trs acceptable
    Aprs 2 ans de fonctionnement aucun problme signaler.
    Je recommande ce produi

  44. Anonymous says:

     France

    Au dpart avant la commande, j’tais assez septique de la qualit du produit.
    Aprs une installation par mes soins assez facile et rapide, j’ais suivi les instructions pour la mise en route.
    Et tout fonctionne parfaitement.
    Aprs 2 ans d’utilisation, je suis totalement satisfait du produit, il est trs performant et plus de calcaire pour ma part, alors qu’on habite une rgion o l’eau est trs dur en calcaire.
    Je recommande sans hsiter pour le prix et les performances de l’appareil.

  45. Gertrud07W says:

     Italy

    Ho acquistato l’addolcitore W2B800 da oltre un anno e non ho mai avuto problemi.
    Il rapporto qualit prezzo super concorrenziale. Temevo d avere qualche problema con il montaggio, ma per fortuna ho seguito il tutorial con il mio smartphone e ci sono riuscito nell’intento; bisogna solo smanettare un po’ per capire il giusto dosaggio del sale.
    La prima volta mi arriv con il coperchio in plastica lesionato, ma bastato contattare l’assistenza per una rapida sostituzione.

    Mi sento d consigliare questo prodotto. Peccato solo non averlo scoperto prima.

  46. Kelley14Yrugj says:

     United Kingdom

    Great product, we had bad limescale for years,and had to change 2 shower mixers due to limescale buildup but this water softener was recommended and now no more limescale, would strongly recommend.

  47. Anonymous says:

     United Kingdom

    My old watersoftener broke down after being patchy to start with. I needed a large flow rate softener and the W2B800 does just that. It arrived early, was super easy to install and works like a charm. Much slimer than my previous softener, it is also quieter. I have had it working now for almost a year and no problems at all, the water is precisely soft and I think I might be consuming a bit less slat then before.

  48. Anonymous says:

     Italy 🇮🇹

    Ottimo qualit e prezzo facilissima l’istallazione l’unica cosa che PEC che i video e le istruzioni non sono in italiano ma la cosa risolvibile risolvibile