Tineco A11 Hero Cordless Vacuum Cleaner, Handheld Stick
Tineco A11 Hero Cordless Vacuum Cleaner, Handheld Stick Vacuum Lightweight 22Kpa Power Suction 2-in-1 Rechargeable Wireless Vacuums for Multi-Surface Pet Hair Cleaning
Simple Pre-Filter Cleaning Tool
Tineco’s innovative pre-filter cleaning tool helps clean your filter instantly using the vacuum’s suction power, so the vacuum delivers unchanged cleaning performance.
0.6L Larger Dustbin One-Touch-Empty
The 0.6-liter dustbin capacity means you can clean longer with less interruption. Easily empty the dustbin with a simple click. The dustbin as well as internal parts are detachable and washable.
Wall-Mount Dock + Sleek Modern Design
Featuring a crystal-clear body and modern design, the A11 Hero vacuum is ideal for contemporary homes. The wall-mount dock makes charging and storage easier than ever.
 |  |  |  |  |  | |
|---|---|---|---|---|---|---|
| Suction power | 90W | 105W | 120W | 120W | 120W | 130W |
| Runtime | up to 25 mins | up to 25 mins | up to 40 mins | up to 60 mins | up to 40 mins | up to 40 mins |
| Extra battery | – | – | – | ✓ | – | – |
| Dustbin capacity | 0.4L | 0.4L | 0.6L | 0.6L | 0.6L | 0.6L |
| Brush Head | LED Multi-tasker power brush | Full-size LED multi-tasker power brush | Full-size LED multi-tasker power brush | Full-size LED multi-tasker power brush; Upgraded soft-roller power brush | Full-size LED multi-tasker power brush | Full-size LED multi-tasker power brush |
| Mini power brush, 2-in-1 dusting brush, Crevice tool, Hair cleaning tool | 2-in-1 dusting brush, Crevice tool | ✓ | ✓ | ✓ | 2-in-1 dusting brush, Crevice tool | ✓ |
| Extra attachments | – | – | – | Flexible long crevice tool, Multi-angle folding tube, Flexible extension hose | – | – |
| iLoop senses hidden dirt | ✓ | |||||
| Automatically adjust suction power | ✓ |
| Weight: | 2.49 kg |
| Dimensions: | 110 x 26.5 x 21.4 cm; 2.49 Kilograms |
| Brand: | Tineco |
| Model: | TPH07 |
| Colour: | Moonstone |
| Dimensions: | 110 x 26.5 x 21.4 cm; 2.49 Kilograms |
Cleans like a robot maid, to the last dust. Perfect suction with three levels of power. It gets the job done and I love that there’s no cord or heavy thing going around with you.
My Tineco A11 Hero was good to start with, then after two years, of not much use, probably a dozen times a month, then after the batteries had been full recharged, they lasted for approximately ten minutes. Not good enough in my opinion?
I bought this when it was on offer for 99. What a bargain!! Its lightweight but sturdy loads of accessories and so easy to clean the filters etc. Lowest suction is enough, the highest is so strong I cannot see me ever needing it. 45 min recharging so very quick. Not a brand I had heard of before but so glad I decided to buy. Much better than my mother in laws Bosch which was twice the price. 3 year guarantee included. Highly recommended.
Love this hoover so handy and lightweight great for stairs and 3 different suction control switches for heavy areas like carpe
I like it,down side is product everything plastic not so good for lasting
Battery life not brilliant on full power but no real complaints
I have been constantly on the look for a cordless hoover as I’m heavily pregnant and find it hard dragging around the main hoover, wanted something quick and light to be able to carry around and hoover with. When I saw it was on deal for only 99 I had to get it
It is honestly amazing, doesn’t leave any bits behind, leaves those satisfying hoover lines in the carpet and is just overall a good product.
Takes about 4 hours to fully charge.
Great vacuum and fantastic value at 100. Now 250 and a Which best buy.
No going over and over picks up in one even on low suctio
Hepa filter was a must on my research. Little disappointed by the battery duration plus the hair that after each clean i have to remove them from the rolling part by having it a “haircut”
Nice neat unit. Good for quick clean ups. Brilliantly designed for ease of use. Easy to empty. Love the filter cleaning unit – clean filter helps with the suction power. Add on units are easy to use. Love the colour scheme. Unit has a home to return to after use – no messing with putting batteries to charge. Got me favouring it over vax and Dyson.
Great machine picked up dust after I had just hovered with old hove
Easy to use and manoeuvre. Lightweight and quick to change the tools. Suction is good but could be better. Tank is easy to empty but not very big 0.6L. Wall bracket is very handy and space for a spare battery should you need it. A good cordless hoover for the price.
For the money this is a very solid option. It has features that a Dyson doesn’t – like the lights on the floor head, keep the power on all the time and the ability to charge a spare battery on the base. Overall it’s not as slick as a Dyson – but for the money represents good value and is a solid alternative. It cleans well and overall I’m very happy with it and I’m a tech nerd who is not easily impressed
Bought this after watching various YouTube videos regarding rechargeable hand held vacuums, and couldn’t believe the price on Amazon. We live in Greece and our old expensive ‘named’ units battery failed, the cost of a new battery for it was just under the price of this unit. So pleased we changed, the suction is much better. Granted it is a little heavier, but the ability to fix the switch as permanent ‘on’ makes such a difference. We have tiled floors throughout and it easily cleans the whole house (100sqmt) on low suction. Great purchase.
For 99.99 in Amazon Prime Deals with 67% off, it’s a bargain you must buy. More power, much quieter than our 280 we currently have, which will now become a spare. You will not regret this Amazon Prime deal. Offer ends 11-12 Oct. Hurry!!!
I just moved into a new apartment, and this vacuum helps a lot with deep cleaning. Especially max mode for mattress!!!! I would definitely recommend it to frds!
Value for money when you consider the cost of a new Dyso
Perfect lightweight vaccum. Bad thing is it does say some parts have to be replaced every6 months but may b if i keep the filters clean i wont need to replace any parts
So surprised at how effective this vacuum is. It really is a wonder and so convenient to use. Charge holds well and really easy to empty over the dustbin. Never expected it to be this good. Great for stairs and the car. Deals with dog hairs brilliantly and brush doesn’t get tied up. Easy to clean afterwards. A great buy
I have had no issues until recently when it kept stopping and cutting out. I contacted the customer service dept. who could not have been more helpful. I sent videos of the problem and they replaced the part without any fuss . I would recommend this cleaner for its ease of use but especially for its customer service.
Very impressed with their customer service. It stopped working after 11 months, I contacted customer service and they very quickly diagnosed the issue, sent a replacement part and it’s all working again. Thank you.
After taking a couple of months to decide which cordless hoover to have, we finally took the plunge with the Tineco A11. After two years of use we can honestly say we are more than pleased. The fact it came with two Batteries helped persuade us to purchase. The Battery life is great, the hoover is very light weight and the suction also very good. The best part for me is that the wife is so pleased with it, she no longer expects me to use it especially after I dropped it and broke the clip on the bin. So far the customer service has been great in helping me resource a new bin for it. Thanks Tineco for a quiet life.
The A11 is easy to set up and use. It comes with a wall mounted charging station so looks good. It is easy to use and is so much better than getting out my old wired Dyson. It picks up dirt really well on both hard floors and carpets. It is easy to empty and I would thoroughly recommend this hoover.
So far, it’s living up to all those ‘GLOWING’ YouTube reviews. I will update when I receive my accessories, which I think will make this machine complete. Suction, even on Lowest Power, is amazing, and all most will ever need – You’ll be amazed at its deep cleaning ability on carpets. I will update this in due course.
Only had this machine a month but I’m delighted by the perfomance in a mixture of enviroments and surfaces. The design and construction looks robust and its light weight make it simple and convenient to use.
I purchased a spare battery but unfortunately chose the wrong battery for the machine. However the Customer Services people from Tineko quickly swapped batteries for me at no cost.
Bought the Tineco A11 Hero back in early 2020 and its still good after more than 18 months of use, the batteries still seem to hold there charge for a good 20+min the suction while not amazing does a good job on the carpets of a 2 bedroom bungalow you do have to empty and clean the dust filter regularly to maintain the suction but this takes just a few minutes, for ease of use and how light it is the stand up corded Dyson it replaced still sits unused in the cupboard.
However if your coming from a cordless Dyson v8/v10 etc you might be disappointed but the Tineco are less than 1/2 the price of those.
They can be a bit fragile if you drop them on a hard floor tho as the accident prone other half has managed to break the main housing and the attachment switch on the extension pipe, but on both occassions a quick email to Tenico Customer Services with pics of problem etc a new part was sent out immediately free of charge so can’t fault the warranty back up.
Even had a friend buy one after seeing mine and he’s still happy with his after more than a year.
For the price especially when on offer I think there good value for money but if you have high expectations stick to a 400 Dyso
Purchased a Tineco A11 Hero stick vacuum with 2 batteries wall-mounting dual charger, via their Amazon shop, in late-December 2019. Very prompt delivery, in well-designed packaging.
Very pleased with vacuum performance which in my experience compares favourably with higher-priced equivalent. Decent motor/suction. Bin easy to empty. Filters easy to clean. Good selection of attachments included, which click in place.
18month later had cause to email a query to Customer Services [vacuum still working]; wasn’t sure what response would be. WOW! Speedy and courteous, with delivery of a replacement part under warranty in less than a week.
My experience of appliance and after-sales been very good; I’d be happy to recommend to family/friends.
I love this product (tineco hero 11) it has a boosted power mode that picks up dog hair. It is so lightweight my 88 year old mother in law bought one after seeing mine and loves it. The price is good and it deals with my 2 bedroomed apartment in no time. We have never runout of battery charge yet after using it over the last year. However, the most impressive thing was the customer service. I jammed the roller (my fault) I contacted Tineco to get a replacement and they were incredibly helpful as well as sent me one free of charge. My recommendation. Don’t hesitate buy one you won’t regret it.
The model I chose, the A11 Hero, wasn’t expensive, not as these things go, and there’s no point buying the cheapest of anything. I haven’t had it three weeks yet, but I’m ready to give a verdict.
1. It is amazingly light and convenient. I spot a cobweb. Or a moth. Or crumbs. And I can just get the machine and deal with it there and then. I couldn’t do that before — not with a vacuum the weight of a Sherman tank. With no weight and no cable, it makes hoovering the stairs a positive pleasure.
2. It cleans like a good’un. I like being able to change the power of the suction. On the top setting I’ve actually cleaned awkward carpeted corners I’d given up on.
3. It comes with plenty of accessories and it’s easier to empty than my old monster; it stores easily too.
4. And this is the really amazing bit — for me, anyway. You can take it apart to clean it — easily. And it goes back together again — easily. I had to think a bit the first time, but then I realised how intuitive it is. Idiot proof, in fact. Even for me.
Yes, okay, if I don’t say something is wrong, no-one will believe me. So, here goes. Some people may think the bin is a bit smaller than they’re used to. But I can vacuum four floors without emptying it — and I don’t do it that often! I haven’t yet tried hoovering the whole house in one go, so I can’t say from my own experience if the battery would last that long. Maybe not, if you use full power a lot. But the battery, I find charges quite quickly. And anyone who lives in a mansion you can buy a second battery as a back up.
Anyway, for me this has been a pretty good buy.
I liked the range of tools that came with the cleaner and the spare primary filter which was included. The suction is very good and on level 2 it almost sticks to the smooth kitchen floor. I did buy a stand suitable for a Dyson and this did need a small modification for this cleaner, only one hole lined up initially.
I did like the cleaner for the pre-filter which worked quite well and the light on the main power brush.
Cleaning was easy ,as was emptying the rubbish. Having cleaned one floor the battery was sufficient to cope and lasted at least twenty minutes.
There is space at the top of the charger unit for a spare battery and I have marked down the unit as for the last 3 months I have not been able to buy a battery for this appliance. If anything goes wrong during its warranty time what other things may not be available?
I would recommend this vacuum to anybody. 4 and a half stars is more accurate. The suction is good, the storage dock works well, the batteries last a decent amount of time while using (I can do my entire 4 bedroom house) and are still perfect after almost a year of having this product. The prefilters get clogged quite quickly, however, and need go in the special cleaning tool every time you use it, or it doesn’t suck so well (there isn’t a dock for this cleaning tool, which is a shame). You just get used to the routine though. The brush cleaning tool is very handy and the smaller head is fantastic for the stairs, though I don’t think it’s great for use on my sofa, but this could be just my style of sofa. It passes under furniture well as it goes virtually flat. All in all, Love it and will be keeping it for as long as it performs well.
I’m using it on daily basis and didn’t realise how much dust can be in my house.
When arrived it was well packed, looked very expensive at first glance. I’m using it for more than a month as I said on daily basis. Downstairs I have a Roborock S5 Max but upstairs it’s only Tineco. Light-weight, easy to change brushes, easy to clean it.
It would be nice to have 2 batteries as default. The main battery can hold for about 30 mins on normal (minimum speed) and it can cover both upstairs and downstairs but it depends also on how many times is switched on or off to change brushes.
Overall is a good product and it’s doing a very good job.
Prior to my purchase, I emailed Tineco several times requesting info on various points. Their replies were prompt & very helpful.
My review is based against a 20 year old Melia Cat & Dog vacuum. From first use on basic power, I was impressed at the amount of dirt, dust & fluff it collected. The carpet even looked better as the pile had been brushed rather than just vacuumed. The multi-tasker brush manoeuvred well over carpet & cushion floor plus the LED lights were great for seeing under the furniture & those dark places. I fitted the mini brush directly to the vacuum body & cleaned the stairs. It did a great job but was bulkier & a little cumbersome compared to a small head on a vacuum hose. We have a four bed house & the battery lasted well. I did downstairs first, put it back on charge whilst having a coffee then completed upstairs, including stairs.
My wife wanted a vacuum that was cordless so she could quickly zip around main areas between weekly cleaning times, it certainly does that plus a lot more.
There are a few negatives though but remember I’m not comparing against other cordless stick models, so these may be common across the board.
We found it got heavy after prolonged use, a bit cumbersome on stairs & coving. The bit my wife finds annoying & fiddley is the cleaning of the vacuum after use. Its not too difficult to press the catch & let the dirt drop out, but then you have to strip the vacuum down to clean & wash the filters.
Overall it certainly exceeds our expectations on performance & meets our needs.
After watching countless YouTube vids & viewing loads of reviews, I took the plunge and purchased the Tineco A11 hero, this was over the Dyson V11/ V10. The main factor for this was the price, at 220 against the Dyson’s 600 hefty price tag, it was a no brainier!!
Although a big risk, as it was the unknown quantity with Tineco, who I’d never heard of!
I received it yesterday & unpacked it, straight off, I was impressed with the quality of build & materials, I fully charged it up as required, approx 3hrs, then started using it!
Now for the real world test, & not the hype !!!
A medium sized 2 bedroom house with lounge/ dining room/ wooden hall way, tiled kitchen & utility area & carpeted stairs / landing area & 2 bedrooms !
So it managed to do all of the first floor and the stairs them selves, but run out of steam before it hit the landing & 2 bedrooms!!
I used at different settings, low/ medium/& high, this is the real word test, I preferred the medium setting, as the low was ok, but you had to do far more passes to get everything, the high setting will consume the battery within minutes, but is a very powerful suction. So as a consequence of this I decided to now opt for a 2nd battery at 65 extra, so as never to worry if it’ll run out again.
So the big Question?
Now after spending at total inc spare battery 285 !!
Would I still have gone down this route, or gone for the more expensive option ???
Yes I would!! Because it’s still over half the cost of the Dyson V11 and still much cheaper than the V10, so why pay more than you have to, plus there’s a lot of things about it, that are much better the the Dyson!
The trigger can be locked On, so you don’t have to keep your finger on it continuously, massive bonus for folks with Arthritis, & the device you attach for cleaning the filter!! Wow no one has developed that yet, what a brilliant idea, & the removal battery, another great idea for swapping out & extending its durability.
This is the is best vacuum cleaner that I’ve had so far. I had a corded first generation Dyson ball small upright vacuum cleaner for flats. Then a few years later I bought a Dyson cordless V6 absolute, both great cleaners but didn’t take up large debris. The Tineco on the other hand is quiet, takes up large debris and has great suction power. It is slightly heavier than my previous Dyson V6, but not by much. Easy to empty, lots of accessories, You have to have the charger unit on the wall, but once you find somewhere to put it its great. Whereas my Dyson V6 you just plunged the charger at the back of the unit. I’m very happy with this cleaner, worth the money, a recommend buy for anyone.
I bought this to replace a Bosch cordless floor vacuum which was so cumbersome to use in handheld mode, and a Vax handheld, both of which the batteries had given up charging and weren’t replaceable. I was a bit dubious about choosing an unheard of brand, but the reviews are all pretty much on the mark from my short experience of it.
After a week of ownership, the A11 Hero does all it says, with versatile attachments, and a very convenient wall bracket that holds nearly everything supplied and will charge it and a second battery (if you have one). The version I got has a three stage suction button which is better than the two stage as described, the lowest setting will probably only be appropriate for very light rugs or loose flooring, but good to have the extra flexibility and not have to use the top setting which does drain the battery more quickly. It is reasonably quiet on all three settings and the noise isn’t an annoying whine (to my ears) like some vacuums.
The plastic doesn’t feel cheap and brittle as you might expect for this price, although I wouldn’t let the main unit drop to the floor as I guess it would shatter! The tools attach and detach easily and precisely with the catches, and it all feels like a quality product. Too early to see if it wears quickly but so far so good. Also it will be interesting to see how long the battery lasts (not between charges but in total). I nearly got a spare battery but Amazon sneaked the price up from 55 to 69 when they reduced the vacuum by 35 so I’ll wait!
Battery life between charges is significantly shorter when using the powered brush attachments and higher suction settings, but still sufficient for most jobs unless you expect to vacuum the whole house in one go on full power.
Two minor gripes, not sufficient to lose it a star: First the “one touch” dust release isn’t – its very stiff (at least on my brand new one)! You need three hands to open it without spreading the dust you have just hoovered up back all over the floor, Second, the main floor tool doesn’t get the dust right up to the edges as well as my Bosch did. I carry the crevice tool with me to get any bits left, and its easy to swap the tools so not really a big downside.
Be aware that you can only charge the battery while it is installed in the main vacuum and mounted on the wall bracket, or a loose battery in the extra charging slot on top of the wall bracket, you can’t charge a battery separately by plugging into the charger. So you need space to mount the wall bracket that’s near a power point, otherwise look for another model. Mine is in the cupboard under the stairs and takes up no floor space.
Overall it does the job well, and so far I have no gripes and very pleased.
“We have been absolutely delighted with our purchase of the Tineco A11 Hero Cordless Vacuum Cleaner. Our previous vacuum an upright Sebo, although very good, had become far too heavy to keep pushing around the house. A cordless vacuum therefore became an obvious choice so having investigated and researched vis Which? and other consumer sites we decided on the Tineco. We have not been disappointed. It is light, easy to use and has excellent suction power. After use it is very straightforward to clean. For us it also fits conveniently to our integral garage wall for very easy access (see photo). Our previous model had to be stored awkwardly under the staircase. We would certainly recommend the Tineco A11 Hero to anyone who wants to start enjoying their cleaning again! In fact we already have spoken to two of our close friends who now have also purchased a Tineco Vacuum.”
I love how easy it is to grab from the cupboard and get going. It’s slightly heavier than I thought but I’m used to that already. For the bathrooms I find the brush ‘tube’ head the best as it can easily get into the corners. I’ve also tried it on the fabric sofa to get off animal hairs and on max power mode with the small rotating brush head was really very good.
On the down side it comes with so many different parts and I’m at a loss where to keep them all. The wall bracket can take 3 heads but it comes with more than that.
There is a slight delay between pressing the button to operate it and the motor starting. Each time I use it I think it’s broken, but I imagine over time I’ll get used to the pause.
As great as it is for those quick little jobs and getting into nooks and crannies it doesn’t replace the full suction and power of my Dyson upright vacuum which I still use for doing the whole flat.
I don’t normally bother with writing reviews but being a bloke who normally lets the wife and robotic hoover get on with it I had to post my impressions of the Tineco A11 Hero. Being close to retirement I wanted something easier to use than our old broken corded hoover.
I spent ages deciding what to get and initially bought a new robotic hoover with no go areas to avoid jumping over chair legs, but it just kept going around in the same spot after I tried setting up the no go areas. My wife said just get me a new corded hoover but I decided to get a cordless stick hoover and read reviews and watched YouTube videos.
It came down to the Dyson V10 while it was offer or the Tineco which obviously I bought Hence this review. Even though we have mainly hard floors I bought the Hero instead of the Master which would have come with the hard floor soft roller head and other useful accessories. Even though the head that comes with the Hero is good on hard floors and carpet I may buy the soft roller head and the accessory kit later the angled head in the kit will come in useful for the high window sill we have.
My hobby is watching films and I have a dedicated cinema room which my wife says I must keep clean. Because I have two levels of seats with steps it isn’t easy to clean with a heavy corded hoover. The Tineco makes this a breeze due to being cord free, lightweight and easily manoeuvrable. This room is one of the few with carpet and even on standard power it gave it a good clean. I tried it on max power and there is plenty of suction if a deep clean is required.
As I said I don’t normally do much hoovering but this is so easy to use that I decided to give the whole house a go. I didn’t even have to swap batteries and spent a few minutes on high power just to try it and the rest on standard power on the hard floor. I told my wife that I used it and was impressed and she told me that she had tried it when I was at work. Her opinion is more relevant than mine and she said it was much easier to use than the old corded hoover and that it picked up well in comparison.
The accessories are easy to remove and attach and everything is well made. I like the see through casing showing the inside and also the fact that you don’t have to hold the trigger to keep the motor running but you can if you want to for short bursts.
Overall we are extremely happy with the purchase and performance and don’t regret purchasing it instead of the Dyson.
Graham
This is a revised review as my initial one was more of a rant about it not coming with the floor based charging unit, which is somewhat unfair.
Having had this a few months now, I have to say that I am more than impressed. Build quality is actually pretty good, and the fact that you get two batteries is even better!! The run time is more than adequate for my needs.
When you put this on Max, you can actually feel it sucking down on the carpet/rug, which although means a little bit of extra effort is required to push it, you know that it’s doing what it’s supposed to. I have other cordless vacuum cleaners where the head is so light and no matter what power you have it on, it just wanders about where it wants to! This stays stuck to the floor!!
It comes with 2 x filters and a filter cleaning device which is so simple to use and a very nice touch. I’m left handed, to I do get a blast of air hitting my arm when using the device, but if you are right handed, not a problem – on hot days, it could be quite a nice feature in keeping you cool whilst you vacuum actually I guess!!
I took a punt when purchasing this because it’s not particularity cheap when compared to some of these other cheap Chinese vacuums, however, I do believe that it paid off and I am more than happy.
As a Dyson customer I took some time reading up about Tineco before deciding to buy. WHICH gave this vacuum a good review and the Amazon reviews also good so I decided to buy. Great value especially in the Boxing Day sale, considerably cheaper than the Dyson equivalent but just as good if not better. having two batteries and great suction the biggest bonuses ! Not as light as the Dyson but having a trigger switch that can be locked on makes it comfortable to use. Great additional attachments and I also purchased the extra attachments which are not available on Dyson machines. Having a Labrador being able to get under furniture easily really important.
Cannot fault the suction, even on lower setting cleaned just as well as the Dyson on full. Full setting on lounge carpet lifted the pile and left carpet looking very clean. The light also handy for catching the hidden bits.
Delivery within 24hrs on Prime.
Definitely recommend!
Early indications are that this is a brilliant cordless hoover. It’s quiet but still has good sucking power, able to pick up crumbs and bits off my wood floors. It has all the useful attachments without fussy extras. I find that a single battery outlasts my typical jobs, however it’s few that I’ve seen which includes two batteries, so you’ll always have one charged in reserve for larger tasks. The lights on the floor head are a nice feature that lets me see what I’m doing. Finally, the company’s founder didn’t back Brexit then abandon ship to Singapore. I’ve given it five stars because I think it’s excellent, but there are a handful of things that could bring it even closer to perfection: the floor head doesn’t steer as well as some I’ve used; the trigger lock is a bit awkward and seems fragile – I would prefer a push-on/push-off trigger; and the wall hanger, which does a good job of keeping everything together in one place, is a bit large and inelegant.