VANMASS Car Phone Holder 2022, [60+ LBS Suction & Military
VANMASS Car Phone Holder 2022, [60+ LBS Suction & Military Protection] Mobile Phone Holder for Cars, [Patent & Safety Certs] Dashboard Windscreen Vent Van for iPhone 14 13 Pro Max Samsung, White
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| Weight: | 320 g |
| Dimensions: | 12.4 x 9.2 x 11.5 cm; 320 Grams |
| Brand: | VANMASS |
| Model: | CTVK13 |
| Manufacture: | VANMASS |
| Dimensions: | 12.4 x 9.2 x 11.5 cm; 320 Grams |
Our product broke after a few months. Communication about this problem was swift and polite and the issue was resolved quickly. I would be happy to deal with this company again.
My husband and I have been using this brand Vanmass over a year. It’s really well made and adhesion is super. Their service is nice and hassle-free as well. I highly recommend this brand.
Amazing product, so simple to install and very sturdy. Bought for the simple push button to release as I only have the use of one hand so all other holders I struggled with. This can be used one handed with no effort at all. Plus it comes in various colours to match your car. I’d definitely recommend this to everyone.
I really like the Vanmass mobile phone holder and have one in each of my cars. They mount well, hold my iPhone well and any movement is well damped. There is a very sticky pad option for surface mounting, difficult to remove but why would you? Recently the release mechanism on one of the mounts became difficult to operate. Vanmass response has been excellent so far. Highly recommended.
Didn’t get off to a good start, part of the air vent clamp broke off, however I was sent a new stand alone vent clamp as a replacement and very happy with how their customer service helped me.
Overall impressions, sturdy unit and the suction cup is very strong and won’t come off easily. Only one criticism, if you have the mobile phone holder on full extension, it will cause the phone to bounce about and will hit the dash if the road is bumpy
The quality of this product is by far the best I have ever had. It is sturdy, the suction is amazing to the point it is difficult to remove and it grips the phone firmly. Unfortunately this particular product was not quite right for my Pixel 4a as it obscured the volume buttons. I contacted Vanmass and their customer service is second to none. They replaced the item with a “VANMASS Magnetic Car Phone Holder Mount” free of charge and this product is also of equal high quality and the strength of the magnet keeps the phone firmly mounted. I can’t fault these products or the customer service.
Good product. Sturdy. Doesn’t live around even in jerkily situations.
The first one I bought came off soon. But the vendor has been super helpful and understand. And provided replacements promptly. Will update after usage.
Very happy with my products plus arrived two days earlier than stayed
Fantastic service and no problem in a replacement many months later. Wish all suppliers were as good as these.
Phone holder is great quality, sturdy and well made. Holds a pixel 6 pro in a case both in landscape and portrait with no movement.
Vanmass customer support is also extremely good. I received a message from them after purchase asking if I was intending to mount the holder on a leather dashboard. When I said yes they sent me an alternative suction cup free of charge the next day!
I originally used the glass suction on the windscreen, but the phone was a little too far away in a range rover, the alternative suction works perfectly on the leather dash, doesn’t mark it or leave any residue.
Recommended and much better than a vent mounted phone holder which vibrate and can break the vent which can be expensive and tricky to fix.
Loved the product and easy to fit and very robust
Looks great and easy to use
Highly recommend
This holder is really sturdy in holding my phone and also attaching to the air con vent.
It does the job well, but I think it’s a little overpriced.
My last phone holder was prone to falling off. This one is great quality and sticks to my windscreen firmly.
This was the best one I have tried, stays in place, easy to use and set up.
Great customer service and warranty. Very responsive and good communication from the VANMASS Support Team.
I’ve had this for over a year. I use it on the dashboard with the sticker because of the textured surface. It’s held my phone securely, despite slight wobbling the in the arm and rotation of the base. This does sap confidence a little. I’ve deducted a star because of this.
Now I have a larger phone I wish it had adjustable feet like the newer models.
After loving the product for over 12 months I had an issue with the rear holder screw assembly. After raising the issue within 24 hours they had sent me a new unit!
Been using close to a month now.
The phone sits steady, easy to remove phone once leaving the vehicle. Not shaking while driving through rough roads. Totally recommend it.
My wife uses the Vanmass holder to hold her mobile phone fixed to the ventilation grill in her Skoda Scalla car. It does an excellent job; it holds the phone securely, yet allows quick and easy removal when required.
This Vanmass produxt is one off the best i have ever gotten and used in the lastb2 years. Used on every single Vehicle i drive and keeps phone in good position aswell. Never a problem with it sticking to any window. Rexommed anybody to buy this prosuct and use it.
The product is good if you don’t use the plastic disc provided and stick it directly onto the dashboard. I made the mistake of sticking the disc and it fell off next day. The customer service is great and they sent me a replacement immediately.
It’s so easy to assemble , fit and use , and once it’s stuck down it’s not easy to get off again. It’s easily adjusted so as to get the best use of your phone !! Whether it’s for making or answering calls , listening to music , using as a sat nav or watching a film !!
I’ve bought 4 of these for myself , family and friends and have even stuck one on to the side of an old disco unit so that I can play music off my phone at gigs !!
The after sales service team are fantastic ,after I accidentally broke one by dropping it I got in touch with Sophia who within a couple of days sent me a replacement !!
Great product , great service !!
Get one , you won’t regret it !!
Big thank you to Sophia , simply the best !!
The sticky ring to mount it to the dash doesn’t work
Does exactly what it says on the box. Top product.
very satisfied and thanks for the replacement..Great professionalism.. very happy with the result.
Great buy. Had one from another company before very similar but not as sturdy.
A small fault with my 2 units a year after I bought them. Vanmass customer service immediately replaced them.TYVM
Bought this for my other halves work truck. He loves it doesn’t fall off even on a very rugged driving route. Perfect for his needs
I HAVE DECIDED TO ALTER MY INITIAL REVIEW – VANMASS contacted me after seeing my review and sent TWO replacement products free of charge on top of explaining why the easy fracture occurred as part of a temporary issue in the supply chain.
OLD REVIEW IT DOESN’T MAKE ANY SENSE ANYMORE—
DONT BUY – I bought two in a year both broke at the same point -structural weakness
the point where the primary phone holder case is screwed to the arm of the phone holder is made of CHEAP PLASTIC, SO it breaks very easily.
I have my phone holder attached to the dash. It does a good job of holding the phone securely. The phone can be attached and removed easily and the charging lead is able to be attached without difficulty. I’m pleased that I spent a little extra and opted for the Vanmass.
I’ve bought three of these mounts over the last couple of years and they’ve proved to be excellent – robust and they stick really well to plastic dashboards. Unfortunately one suffered a cracked nut which caused the phone holder to flop. I wasn’t that hopeful of getting a new nut as the mount was 18 months old but VanMass support was excellent – they got back to me in under 24 hours and sent a new mount, which arrived a day or so later. A big shout out to Sophia for her excellent support!
Really good phone holder, I did have a bit of issue with my first one (which was the previous model ) and so contacted customer service at Vanmass. I was dealt with a lovely lady called Sophia, who couldn’t of been more helpful.
Amazing product and fantastic customer service
The quality of the materials is exceptionally good. The suction is really strong and hasn’t budged since i’ve installed it weeks ago. Its also very adjustable to get the phone to sit in the exact position i want. Extremely happy with this product!
This is a great product.. solid and easy to install
Customer service was wonderful when first phone holder did not work
Cleaned the surface with rubbing alcohol, but still the plate for the fixing the suction pad never supported the phone and would peel off. Lasted for a couple of days, at the most. Very disappointing.
ADDENDUM…..
Since writing this review I have been contacted by Vanmass with the offer of a product that should support a larger phone. They didn’t need to do this as my original purchase was over 2 years ago, but they did. I might have been disappointed in my original purchase, but Vanmass’s customer service is exceptional so any buyer should talk to them with any issues, and I am sure a solution will be offered.
From one star review to five stars!
I have to say the customer care with this company is faultless.
The cradle is great and worked really well in my ford mondeo. After a year though I had a slight issue with one of the attachments. The customer care even after a year of ownership couldn’t have been better. Very impressed.
Really pleased with my new phone support, so please that I’m buying a second one for my other car.
The best quality phone holder I have used. Bought 3 of them. Service from Vanmass is extremely good too if there is any issue with delivery etc. Highly recommended
Very happy with this. Solid once in place (have tried both the window screen and dashboard). Easy to assemble. Highly recommend especially if you are looking for one that is very sturdy.
This product is extremely flexible and well designed and has allowed me to position my device in the perfect location when navigating, it adheres extremely well when used with the provided plastic mounting disk. I had a minor issue in that the suction cup stuck so well that it sustained some minor damage when I was switching it for use in another vehicle, however the customer service was very prompt and polite, dispatching a replacement part on next day delivery, can’t ask for much more than that.
Really good quality phone holder what I can recomend. Also one of the best customer service, other company could learn from them. 😉
I think this item is perfect for said task. works absolutely great, also customer service is the best I’ve experienced
Can’t fault this holder, I’ve had several in the past and all others lose suction after a few weeks of use
Did have an issue with first one I received, but was rectified by the company many thanks and couldn’t fault customer care and for this I’d highly recommend buying from them.
You get what you pay for, I use it in my truck for work, it’s strong sturdy, well built & sits solid on the dashboard, good bit of kit. Works just as it should I’d recommend all day long.
This Vanmass phone holder for the car is very easy to install and the customer service team at Vanmass is excellent. The adhesive sticker was affected by the sub zero temperature( -10 ) and they sent me a replacement within 24hours, which was amazing.
Sophia from the team kept me up to date and checked after delivery that my issue was resolved. You don’t get this service often but I have to say I was extremely impressed by the care that was shown.
I bought this one after getting a cheaper phone holder that my phone would fall out of all the time and it came loose a few times, but this one has been perfect. After installing a few months ago, it hasn’t come off at all, even with some rough driving. I had to get in touch with customer service as the release button on the back was very stiff and sometimes unusable, and they were so fast in replying to me, and very transparent about the production issue. They immediately sent a free replacement, it arrived the next day and has been perfect since. Can’t recommend them enough for quality and customer assistance.
My friends and family have bought loads of other makes that don’t work this 1 is perfec
This is a top quality product. Both the car mounts (adjustable arm / suction cup and air vent clamp) are strong and stable. (The air vent mount stability does of course depend on the design and robustness of the car vent louvres).
The phone cradle is solid and easy to adjust for different phones.
I had a query about my order and the customer service team were very fast at sorting out and answering my questions via their Messenger link. First rate!
I had a problem with release button of Airvent holder. I was sent a newer model of airvent holder which has release button on side instead of back. Apparently it’s much better in quality and I don’t have any problem with it since around a month of usage.
For online shopping it’s immensely important that we get good customer service in case of problem during my conversation their focus was resolving the issue which is key for customer. 5/5 for customer service and product.
First and foremost the product is the best car mobile phone holder I have ever purchased. I am genuinely shocked how strong the suction mount is when fitted to the windscreen. The fucntion of playing the mobile in the holder and releasing it very easy to do and unlike others in the past has not let me down by this mechanism breaking. The most has the other standard adjustments to help you get the mobile in place at the perfect ankle for you to view whilst driving.
I did have a minor issue more down to how I used the product rather than a fault with it. However, Van massive has been amazing and replaced the part with me without any quibble and even sent it out on an express delivery service. I am so impressed with the product and the after sales product support. Should anyone require a mobile holder no need to look elsewhere!
I initially used the disc (provided) and peeled off the sticky label to try and attach the holder to the dashboard but it wasn’t effective and it fell off (even though I had left it 24 hours before attaching the holder). I then attached it to the windscreen using the suction pad and this seems to have worked and it’s still in place. Overall I’m really pleased with this product as you can attach and remove your phone really easily.
Be careful where you put it as once it’s in place you’ll need strong fingers to get it back off, it will come off and restick no problem, but boy does it stick.
Doesn’t vibrate or move when it’s got a large phone in, mines a Galaxt S22 Ultra, and no problems with movement or vibration.
It feels like it’s got neoprene on the side arms and bottom holders that grip your phone, if it’s not neoprene then it’s got very good quality foam.
It was so good I bought a second one for my other car.
When I did have an issue with one of the mounts the company got back in touch within a day or so and asked for photos and the model number, I sent these and within a couple of hours I received an email saying that they were going to send me a replacement straight away, which I received 2 days later, this was after 13 months use.
Cannot fault the Company, the Product or the Customer Service.
The box itself looks like you have received something special. The items are all wrapped in separate plastic bags and after a quick read of the instructions I had the holder set up in the car.
The holder has a balljoint which pushes into place on either the suction cup or the air vent clip and each has a screw down fitting to secure the holder when you have positioned to your liking. When locked in place the holder does not move. The air vent securing mechanism is easy to use and will not damage the air vent. Naturally, the air vent clip does move a little on the more rough roads but this is the flex in the air vent and not down to the holder itself. The suction fitting is my favourite and holds securely, simply push onto the windscreen and then lock in place using the mechanism. I have used mine continuously for 8 days and there are no signs of the suction cup failing. Both fittings move in all directions to accomodate the phone being held vertical or horizontal and the suction cup fitting also has a telescopic arm for those vehicles with greater distance between the windscreen and dashboard, this extends by an additional 55mm. The phone holder has a screw locks to secure all adjustments in place and cradles the phone at the bottom and sides. There is a gap in the bottom part of the cradle to allow a charging cable to be attached whilsy in use. The side grips have a cushion pad to protect the phone and these operate on a ratchet system which links both sides together. To release the phone there is a button on the rear of the cradle at the bottom, which is easy to reach with the cradle attached to the windscreen. The cradle will accomodate phones up to approximately 95mm wide.
In addition, there is an adhesive pad with a smooth plastic disc attached that can be used on most surfaces such as a dashboard. The adhesive is strong so be careful when positioning as it will be difficult to remove if required. The suction fitting attaches to the smooth plastic disk and holds the phone well. My preference is the suction fitting used on the windscreen.
Overall this is a great product and every piece feels well built. The holders carbon look backing plate is a nice touch and brings a touch a style to the fitting. This is slightly cushioned and tactile that provides grip to the phone.