FireAngel Pro Connected Smart Gateway (Hub for Use
FireAngel Pro Connected Smart Gateway (Hub for Use with FireAngel Pro Connected Alarms – Enable Alerts to Your Smart Phone via the Connected App), FP1000W2-R, White
Complete Protection
Monitor & manage on the go with the FireAngel Pro Connected smart safety range
30 Responses |
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Had no problems installing and connecting with the other FireAngel alarms
It is too early to know how this performs in terms of false alarms and battery life, but so far it looks to be a good quality product.
Neat easy to fit, not burnt anything yet, have a popup toaster.
Reliable and loud enough to be heard all over the house. These do exactly what they say they will. And they do it well.
So easy to install and connected to a further battery smoke alarm in the garage where we have a dryer fitted. The units are so easy to connect/pair and once they are talking a touch of one test button will activate both (or more) to show they are working. Peace of mind at a good price. These are required in Scotland as a matter of building or fire regulations and I expect it will extend to areas south in the future. We had a wired alarm system in our previous home. It was good but needed an electrician and cost a lot more.
These were easy to install and because there were smoke alarms on one circuit and Wi-Fi controlled. It was an easy product to add. Would rate them to anyone . You can install them out with the interlinked method as this is all that is required by the new law in Scotland for all properties to have an interlink smoke and heat detectors. I have not found any faults.
Happy with this solution and works well with other elements. Easy to add.
Installation is easy, and everything is supplied in the box. The alarms can also be interconnected in wired mode if needed. Wireless works great though, so these may be suitable as retrofit if no 4-core wiring is in place for older units.
Notifications via the mobile app work well, both for alarms and fault conditions – however the WiSafe 2 gateway is required for this functionality.
Thanks to the interconnect if one alarm sounds, they all sound, which could make a big difference in case of a fire. And they are proper loud too! Battery backup is supposed to last 10 years, so hard to tell after a few weeks if the claim is true 😀
And since the wireless interconnect seems to be based on the Z-Wave protocol, these alarms are likely integrate with 3rd party home automation hubs, like the Homey Pro, albeit haven’t tested this.
I had a question for FireAngel support and emailed them, and got an answer within a few days – so plus for customer support too.
Very easy to install, screwed straight into the ceiling without the need for rawlplugs.
Stuck on the wall according to instructions, fits into others in the range seamlessly, tests ok, don’t know if works, hope I never find out.
Received 2 smake alarms today after waiting 3 months for delivery. These claim to have a 10 year lifespan but have a replacement date of Dec 2030. CO and heat detectors ordered at the same time have expiry date of March 2032. Can only assume that despite the long delivery time and apparent shortage of these products, they’ve been lying in storage for several years.
It seems that my experience, with the Gateway, has been similar to previous reviewers, it is a very hit or miss product.
The first Gateway received looked like it had been previously used (missing packaging + scratch on front) and this Gateway stubbornly refused to connect to my network, producing the 3001 error code that others have mentioned (see photo). Consequently it was returned to Amazon for a refund which, to Amazon’s credit, was received very quickly.
I decided to try again and the second Gateway connected to my network, albeit at the third attempt. Adding the devices (alarms) was then a relatively easy process. In total setting up this second Gateway and adding my devices took around 10 minutes.
Without doubt, in principle, the Gateway is a great idea and, if it now continues to work as intended, it will be well worth the 4 stars I have given. Time will tell.
Easy enough to fit, although a bit fiddley to connect with the other alarms. If the battery lasts as long as they say, and it works if it’s ever needed, then I’ll be happy.
The Fire Angel Pro Connected devices are smart looking and fairly easy to install. If you just have the alarms, they all connect to each other wirelessly, so if one alarm goes off, they all do. You can add an extra alarm to the system easily by pressing the tiny button on the new device with a paper clip, then immediately pressing the test button on one of the other alarms in the system. So it’s very easy (if a little noisy) to add to the system if you want/need to.
The units are supplied with 2 screws to attach to the ceiling, but I used self adhesive magnetic plates to allow for easy removal if required.
The gateway links the system to the internet and adds Alexa compatibility if that floats your boat. Alexa integration is fairly basic – basically test and silence the alarms, but you can schedule alarm tests. More useful is the notifications from the app if there is an issue. It will notify you which alarm is triggered, or if there is a fault (such as the power going out).
Overall pretty good, and most importantly, meets the new Scottish requirements.
Received this gateway and straight away got the dreaded 3001 error, called Fireangel support and still waiting on a call back almost a week later, however I returned this item as I gathered it was a faulty one so ordered another one and lo and behold it works perfectly so all my alarms link to it no problem. So if anyone gets a gateway with the 3001 error just return as it’s knackerd, don’t bother calling support as they were less than useless, who knows why they can’t say that it needs to be returned for a replacement.
Great idea. All link beautifully. They’re really responsive and very loud. The only thing is the smart app is terrible. Only tells you when your Wi-Fi is offline. Would be nice to be able to turn off the squealing remotely or check the status / get notifications when triggered or test remotely.
Replaced an end of life standalone fire angel CO-9X with this linked edition. Easy to use out of the box and very easy to link to the existing smart pro system. Was linked in, in about 30s after opening the box. Also synced easily and ditectly to the app.
Sealed battery case and the link module is easily accessible. May wall mount at some point but happily sits (nice solid base) on a shelf near the boiler.
No issues so far and legitimately a life saving piece of kit. Would recommend though I do acknowledge that the stand alone complies with regulations… I prefer a fully integrated system for completeness sake.
I purchased 3 smoke detectors and one heat alarm which interlink via a radio link. They have a 10 year non replaceable battery in line with Scottish regulations which come into force early 2022. It took me about 5 mins to put each one up and another couple of minutes to connect them all.
I’m not a professional so I would rate them extremely easy to install – I attached via screws but you can use stickers. They are loud and all go off within a moment of one activating.
Not cheap but these long life battery devices all seem to be quite expensive. Saves on decorating after hardwiring though.
Would recommend.
I chose the controller rather than the smart phone app, simply because as an electrician i know that alarms demand instant attention and i felt that in the event of a fire alarm activation during the night, i can silence the alarm with one push of the button then investigate the cause. With the app i would have to open my phone, identify myself, find and open the app then silence and investigate. The controller also allow’s you to test and silence the system at the touch of a button. Setting up with instructions took less than one minute.
We had a close call due to an unattended gas hob and fortunately only suffered a wrecked pan and a house that stank of smoke for several weeks, but following this I decided that I really need to up the fire protection around our lovely home. Previously, we’d only had two mains interlinked alarms in the hallway and top landing and neither went off when we had our “incident”. I invested in a gateway, controller, 2 heat alarms, carbon monoxide monitor and 7 smoke alarms. Connection to the gateway was a doddle and the controller is a great way of being able to test all the alarms at once (I’d definitely recommend the gateway too for instant alerts to a phone). Gone are the days of having to stand on a chair to test the alarms – the controller gives visual alerts of any faults and looks great as well.
I updated my old fire alarm system with this as it was a good solution. No wires and very easy to install. I would only question the wireless interlink kit (which was not so easy to get working). You can use the whole thing without it (with just the alarms). So does spending extra money on a thing that allows you to monitor the system on an app on your phone really bring added value? I’m not so sure. The app is good for seeing your alarms are working and testing them. Beyond that, I don’t see any other benefit and the cost is perhaps higher than it should. If the app could allow you to see the temperatures/humidity of the rooms they were in – I would love that. Sadly though I guess the more features you add, the more you drain the 10 year battery. Don’t get me wrong, I like the kit and would not change it as I want a safe system I can trust my house and family with. This kit does that well, but you pay a premium for it.
If you are setting up the pro-connect system , before you do anything, install the app on your phone and setup an account. If you get that done first time, well done, it complained about my phone number, but eventually worked.
Now the app is installed, add the gateway to the app using the address on the device base — so far so good.
The rest of the setup is best done watching a youtube video, with ear defenders at the ready — this is a VERY NOISY process. Make sure you also have ear defenders on when fitting the units in the ceiling/wall as they will self test.
Once setup, the app is pretty good. I have had a few false alerts presumably due to dust, but other than that — so far so good. The fire angel support is a bit on the slow side, so don’t expect anything quick if you have a problem.
I had no problem setting this up. The range of the linking is impressive, easily from the house to a workshop 15m away. The alarms pair with each other really quick, takes a few more minutes to then join with the gateway. The app works ok, feels like it asks for a few too many details though (address etc). Yet to actually see if I get an alert in the app if a unit genuinely trips. I will have to fake a fire at some point.
Others say battery life is an issue, try searching the net for replacing battery in a fireangle. I’ll be doing that if they fail early.
I purchased a set of three fire alarms plus one heat alarm and one CO2 alarm. These were the interconnecting (wireless) type. The three fire alarms would not synchronise to activate each other or either the Heat or CO2 alarms (whereas the Heat and CO2 synchronised satisfactorily between themselves). Upon calling FireAngel they sent me three new battery units for the fire alarms which then performed perfectly as it said on the tin. These new units also synchronised with the heat- and CO2 alarms so that all five alarms now announce when one is tested.
I’m very happy with this product and the others that I purchased.
It is important to install these correctly, and to be honest the provided instructions were confusing.
If you link all of your alarms together by starting with the heat alarm then lining the others to it one by one, you will have a quick and painless experience.
Once they are all linked together, open your app and search for products. You now have to watch the gateway (which you have already installed and set up an account for) for the indicator light coming on. This can take a short while, but as soon as you see it, you press the test button on any alarm. This will then populate your app with your products. Again, be patient!
I now get alerts if there is an alarm or internet outage which is comforting, except on the occasion of getting a false alarm from the carbon monoxide alarm. As a qualified gas Safe engineer I was able to immediately check for carbon monoxide and to check the safe operation of the boiler – there were no issues, but this could have cost a home owner money to have it checked, as well as the worry it could cause. It’s only happened once, so I’ll need to consider it to be a blip unless it becomes a regular occurrence.
So, the product support got in touch again and did some more tests. I think the problem was with the app rather than the device, and it is now resolved. The story below is true, but I have improved my rating because product support was excellent and ultimately proactive in dealing with my issue.
I installed this and other alarms and a device to link them to my phone. The app reported a problem at first, but it all tests correctly now and the sounder works properly. I enquired about this to the Fireangel website, and they said that despite it testing correctly and the green light indicating it is working properly, they would consider it a faulty item and they will send a replacement. I am puzzled by this and worried that an item of this nature will report itself as working it is in fact faulty, and that they fob me off with a much cheaper replacement.
This type of domestic smoke detector takes care of all aspects of protecting people from fires in their homes, including commercial lets. What it does not have is a method of easily-identifying the detector that has ‘set-off the alarm.’ A hand-held device that interrupted the radio signal would silence those detectors that had not activated the alarms; and, would enable false-alarm attention to focus on the source of the alarm activation. Yes, the instructions do explain how to do this, by observation; but, patience and clear-thinking are required to do this.
The positives
The app is well though out, the ability to label the location of each alarm is brilliant.
The ability to test the alarms from the app is also great.
App notifications of any issues including network loss.
New devices bought since being setup just show up in the app.
Support are very helpful and patient.
The negatives
The paper instructions are not very good or well written on how to integrate into an existing mesh network.
No videos on how to add this to an existing mesh network either.
The takeaway
I highly recommend this add on fireAngel connect pro, do you need it?
no, but you should get it i have been waiting for almost 2 years to pick it up since it was announced, its a great to have and not just from a piece of mind aspect either.
It is useful too , the app can tell you which of the mesh networked alarms is going off (which room or location has the fire, so useful in knowing areas to avoid for an escape route.
The item which plugs into your router is easily set up, then you download the app, register and then you connect one alarm to the router wirelessly, this shows on the app, name it to where you intend to put it in the house, then add each one in turn, to the next, they add to the app, name each one…and bravo!
I took all of mine out of the boxes, and set them up on my desk as it was easier (there is only 5 seconds between pressing connect on one and then test on the other) …then put them in location..
So, for installation, I have to say, dead easy…time will tell how they perform in the longer term