Dimplex Castillo Freestanding Optiflame Electric Fire

Dimplex Castillo Freestanding Optiflame Electric Fire

Dimplex Castillo Freestanding Optiflame Electric Fire, Chrome/ Silver, Contemporary LED Flame Effect with a Choice of Coal or White Pebble Fuel Bed, with Thermostat and Adjustable 2kW Heate


castillo headerflame effect2kwfooter


Weight: 12.6 kg
Dimensions: 60.3 x 22.6 x 66.5 cm; 12.6 Kilograms
Brand: Dimplex
Model: CST20
Colour: Silver
Dimensions: 60.3 x 22.6 x 66.5 cm; 12.6 Kilograms

29 Responses

  1. JustinePXHX says:

     United Kingdom

    Golden Review Award: 2 From Our UsersGreat product – just sits on the front of the wall, coals and flame very realistic, heats up super quickly and looks the part. Lots of research prior to buying but Fire is better than expectations

  2. Anonymous says:

     United Kingdom 🇬🇧

    We had a new boiler fitted and the fire and back boiler were removed, which left us with an un sightly gap, purchased this from Amazon arrived the next day and couldn’t be happier 5 stars

    5.0 out of 5 stars Lovely Fire

  3. MelKirk says:

     United Kingdom 🇬🇧

    Put on the landing it warms all upstairs without the central heating o

  4. Anonymous says:

     United Kingdom 🇬🇧

    . Last one lasted about 5 years. Easy to operate and has 2 heat settings. Or just the light with flame effect. Very nice.

  5. LionelDonley says:

     United Kingdom 🇬🇧

    Easy to install, flame effect is nice. Delivered with a choice of coal or pebbles.

  6. KathaleW17 says:

     United Kingdom 🇬🇧

    This electric fire is exactly what we wanted. Had to remove a very old LPG fire and back boiler and have been delighted with our new purchase.

  7. Anonymous says:

     United Kingdom 🇬🇧

    Replaced our gas fire with this beauty. It’s so easy to use, plugs straight in your outlet, looks beautiful in the evenings when it’s all lite up. So happy with this fire, 10/10

  8. KingKowalski says:

     United Kingdom 🇬🇧

    The fire was delivered earlier than expected so I was very pleased, the fire is lovely fits in with our decor beautifully.This fire is a little bigger than some others so fitted our awkward space very well, the flame effect is very cheering and realistic I could not be more pleased, we only use flame effect as focal point in room, so price was very good.

  9. Anonymous says:

     United Kingdom 🇬🇧

    liked the fire etc. did not like courrier service at all left fire in amazon drop point with out telling us ………..

  10. CelsaFitzsimons says:

     United Kingdom 🇬🇧

    Very pleased with the fire and delivery was fast and efficient – thank you

  11. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 3 From Our UsersThe bottom left hand side was bent a bit so one side lay flat but the other side stood out a bit so it didnt lay completely flat, it stopped the grate part clipping in proper but managed to slot it in the best i could, the wire is black and stood out against the white marble but its not that noticeable with something in front of it, i really do like the fire and its lovely cosy and also quite, amazon did say i could return it but i decided not to as the other might have been the same, all in all i am happy with it and would recommend this fire even though i had a couple of problems.

  12. Anonymous says:

     United Kingdom

    Mum was struggling with a gas fire but this was an ideal upgrade. Providing safe instant heat and looking pretty good, it was a great improvement for her.

    I got a similar one a few years ago and suggested to the manufacturer that they change the power on options so it can be Alexa friendly and I am delighted that they listened.

  13. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersThis looks lovely and the flame effect is very realistic and cosy, only let down is the noise when flame effect only is on, sounds like something turning inside, don’t know if this is normal, can be a bit distracting

  14. Anonymous says:

     United Kingdom

    Good for the price. Got very high ceilings in my lounge but this fire warns it up in about 20 minutes if on high setting. Pleasing to the eye. Just take out of box and plug in. Good for a spare lounge. I got this as a temporary fire until I can afford a whole new fireplace and fitted in fire. Does the job for what I wanted.

  15. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersBought for an elderly relative who is very happy. Easy to use, looks good with flame effect even without the heat fan on. Heater has 2 settings and has a thermostat dial. Comes with either white rock or black coals, we chose the coal which seems to be real and quite messy to add. This is a similar fire to another Dimplex we bought last year except this one doesn’t have remote control. Was 20 cheaper than any other major supplier I could see.

  16. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 16 From Our UsersStarting to do up my living room in my new house so revamped the old fireplace and bought a new fire. Chose this as the insert had been blocked up by previous owner and I liked the look of it. It does look good in the flesh but quite a lot of it is plastic not metal. Not a problem for me but I don’t think its worth the price really, it seems steep for the quality of materials used. However, I do like it and it really gives off some heat. I need to disguise the lead somehow and the plug is not designed to be removed if you were planning to remove it and feed the wire through a small hole.

    4.0 out of 5 stars Nice looking fire, but some cheap plastic parts

  17. Anonymous says:

     United Kingdom

    Well what can I say, the pictures say it all totally delighted with the transformation to my living room, I set a budget if 250, bought everything from Amazon, fireplace, wallpaper and vinyl (for the hearth) and from an old fashion fireplace it’s totally changed the look and feel of my living room. Delivery was perfect, the fire is amazing other say you don’t get enough stones I have stones left over, the wire can be to the left or right, totally impressed with everything. There are cheaper and also more expensive fires this one is in the middle could not have asked for anything better though.

    5.0 out of 5 stars Simply perfect....

  18. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 18 From Our UsersJust received it today and had no problems installing it myself. It arrived in the specified time (24 hours), so thank you, Amazon!

    I had bought an old oak fire surround which is tall, and needed a good sized fire to go with it, and this fits the bill perfectly. Lovely, clearly defined ‘quick flames’ fire effect (as you’d expect with Optiflame), and I am using a combination of the pebbles and coal together, so it looks like hot burning ash below, with fresh fuel on top, especially when it’s just viewed in daylight (ie. fire effect not on).

    I plan to use it mostly for the fire effect, which is almost totally silent (there IS a very tiny little ‘grinding’ noise which happens every 3 seconds), rather than for heat, because I have central heating… although it’s good to know if I have issues with my boiler, it’s there as a back up. (Edited to add: I had a problem with my boiler yesterday… and this kept the house at a comfortable 17.5 degrees celsius… and my house is very open plan, with double height ceilings), so full marks on that.)

    I’d read the reviews where some people had problems, but I had good luck with my old Dimplex ‘Club’ “woodstove” lasting for years, so decided to try for Dimplex again. I’m glad I have.

    One comment I will make is that the flex JUST made it to my power point, it’s only about four and a half feet long. I was lucky. There wasn’t an inch to spare. Other than that, I think it looks great!

    5.0 out of 5 stars Nice big size

  19. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 12 From Our UsersBought fire to replace old one that had stopped working. Was surprised to find the Chrome part is plastic, as are the widest parts of the surround. It does look really good and the flame effect is great. It was supplied with bags of pebbles and bags of coal. I expected the coal to be ceramic or something but my black hands made me realise it is actual coal. I then found disposable glove x 1 had been added in the box and a magnet is a small bag saying Dimplex apparently this is for your choice of whether to have it on the fire or not – but this might not be good idea if small children or pets are around. The flame effect can be used without the heater being on. It has two settings 1KW and 2 KW and a thermostat. So if its set and your room is warmer it won’t come on. It’s noisier than expected which could be annoying if sitting very close but for the price I paid happy with it. You have a slip in the box for your 1 year warranty to be active to phone up or send it off. The leaflet with it is not very good but then there is not much for you to need to know. There is the option of extending the warranty in the box but for the price of it I find this quite expensive – 10 per month or so and options of how many years. I phoned to register it and to query what the magnet was for, the operator was able to look up information so this is worth knowing if you need to look up how to change bulb etc.

  20. BurtonKish says:

     United Kingdom

    Golden Review Award: 34 From Our UsersExtremely pleased with this fire it already has very good reviews on Amazon it was those reviews that helped with my decision to buy this particular fire the flame effect is lovely and the heat output is adequate to heat up my fairly large living room on just 1 kw. The cable is on the left of the fire as you are facing it so if you are sitting it on the hearth as i have you need to make sure you have a socket that side of the fireplace. I only mention this because my old electric fire had the cable to the right and I never gave a thought to what side the cable and plug would be when i ordered it but luckily I have sockets either side of the fireplace so it wasn’t a problem. It arrived on time was well packaged and easily installed.

  21. TyrellVosper says:

     United Kingdom

    This fire is made of plastic. It looks good if you don’t look too close. The flame effect is very realistic and that is what makes the fire so good. Not enough white pebbles though and I’ve had to buy more. On the plus size I have noticed a few people who bought this in the past have had problems with the bulbs supplied as they got too hot and over time made the plastic at the front start to bubble. However, the manufacturer has solved this and now supplies LED lights as standard which do not give off any heat. Overall I am very happy with this fire as it gives the room a modern look.

  22. Madeline Kaufman says:

     United Kingdom

    Nice flame effect with coal- looks quite real. Like using even without the heater setting as the flame effect is comforting especially on dark winter nights when the central heating is on already.

    Heater is useful to help quickly heat up a room prior to switching on the main radiators but have used also when my gas central heating was down in the middle of winter (life saver!)

    Replaced the bulbs with 2 x 6w warm LED candle bulbs to save on energy and the hassle to replace the 2 x 60w bulbs regularly (you have to remove the coals/pebbles to access the bulbs). Tight squeeze as the LED bulbs tend to be a bit larger- but there is some play in the sockets so you can fit them with a bit of perseverance. Less bright but good enough I think especially given that they only use 10% of energy that the original bulbs used.

  23. Anonymous says:

     United Kingdom

    Fits into our fireplace beautifully (there was no fire there before) without having to do any cutting to the back panel. The variflame system look really cosy and actually gives off a small amount of heat once it’s been on for a while.

    The fan heaters are a bit noisy though. No more than any other fan heater but you wouldn’t want them on all the time if you were watching TV for example. Having said that, you only need to have them on for 10 minutes to boost the heat levels in the room so this is not a major issue. It’s a good back up to central heating – not a replacement.

  24. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 2 From Our UsersI bought this to replace my last fire (which was not a Dimplex) after it blew up spectacularly and knocked the power out. Having trawled every single major DIY store in High Wycombe (and there are plenty of them!), I could not find anything suitable. Most of them had too deep an inset (mine is only a few centimetres deep), and the freestanding ones I found were quite expensive and not this nice. I should have saved my petrol and gone straight to Amazon- as always it came up trumps.
    I actually bought this ‘used’ from Amazon Marketplace- the 30 saving over a new one was worth the risk- and it paid off. There is nothing ‘used’ about this product- there is not a scratch on it, the only giveaway is that the box had a slight hole in it and had been taped up. The fire is fine- it must have been bought by a customer who opened it and changed their mind. So a 30 saving for me- I shall be buying from Amazon Marketplace again!

    Moving onto the fire itself, it is beautiful. Much much better than the one it replaced. The flame effect is near-silent (certainly compared to my last one!), the pebbles and flame effect look stunning. Lovely and bright. Like some of the other reviewers, I would choose the white pebbles because they really stand out when it is switched off, and when it is switched on the orange light reflects off the white pebbles and make them look like glowing coals anyway! You wouldn’t get that effect with the coals because they don’t reflect the light (my last fire I chose the coals and I much prefer these pebbles).

    So to cut a very long review short, I love it. It looks the part, was excellent value and so far I can’t fault it. If you like the look of this (or the Castillo sister model which is identical except the surround is silver instead of black), I would say have a punt at a “used” model on Amazon Marketplace. With the savings, buy yourself a bottle of Dubonnet, sit by your new fire and toast an excellent purchase and great taste 🙂

    One last point- I ordered this at 1am on Tuesday morning, and it was with me by Wednesday afternoon! Perfect service (particularly welcome as my central heating has gone wrong!) If this fire lasts 5 years like my last one did, I will be a very happy bunny.

  25. Anonymous says:

     United Kingdom

    Golden Review Award: 13 From Our UsersIt’s always a worry when buying something like this unseen. The thing for me was the flame effect. My previous Fire was one of those with bits of cloth hanging over a fan and light bulbs. The noise of the fan was distracting and the pieces of cloth stuck together into one clump.

    This Dimplex fire is beautiful. It looks really smart and posh when switched off, especially with the white pebbles. When turned on the flame effect has to be seen to be believed. The pictures really don’t do it justice. The individual flames dance in a seemingly never repeated pattern, the mirrored back giving the look of a deeper base and the coloured lighting gives the bed of pebbles a warm firery glow.

    And total silence. That’s the thing, total silence when having the flame effect on. The heater makes the usual low fan noise of all fan heaters, but the flame effect is totally without noise. Wonderful.

    If you want an electric fire that isn’t expensive, but still gives you a real flame effect then I recommend this one without hesitation.

  26. VirginiaThigpen says:

     United Kingdom

    Golden Review Award: 40 From Our UsersI got this to replace my real coal fire as we’ve had central heating installed and so didn’t want the mess of keeping my real coal fire. It was dispatched really quickly and arrived in excellent condition. It’s a beautiful fire and compliments my black granite hearth and back panel beautifully and all who’ve seen it really like it. It covers the old fire trim, so you would never guess there was a coal fire sitting behind it. It comes with real coal and pebbles, so you can swap and change the look if you want to. I’ve only used the coal up to now as it looks so nice, and the immitation flame effect is quite hypnotic. I have mine on just the flame effect so no heat is produced, but it has 2 heat settings. I have to say I wish I’d have got this sooner because it looks lovely, stops the draft from the chimney (with the help of a chimney balloon purchased separately), and gives a really cosy glow just like the real fire did, but without the mess and expense. Just two small points to mention; it seems to make a quiet tapping sound when it’s switched on, but this is really only noticeable if the room is quiet or if the tv is off; and the cable is a little short for where our socket is, and so would not sit flush to wall. I’ve had to buy an extention lead for this reason. These are minor things, hence me still scoring 5 stars. I would recommend to anyone.

  27. KatharinaKinsey says:

     United Kingdom

    Golden Review Award: 19 From Our UsersAfter being let down by two alternative fire suppliers we found this on Amazon. I was a bit unsure as we’d original looked for something a bit more modern, but there are only so many flat black screens you can have on your wall! Looked at the other reviews and took a chance on buying unseen, but no regrets whatsoever. It’s a great fire. And it is really odd, but psychologically, it feels so warm with just the “flame effect” on, we’ve had to turn it off more than once!! And it’s lovely in the late evening when the heating goes off and you just need a warm glow. Haven’t had to use the heater much over Christmas, but it’s absolutely great – and we have a relatively big room (21ft X 10ft).

    And the delivery . . . Tesco promised a fire in 3 days; 38 days later, no fire. Argos promised another fire in seven days. After 6 days they called to say it would be a further 20 days. Amazon; fire promised by 1pm on the 3rd working day. Received several texts and emails confirming and on d-day, text to say fire would be delivered between 10.54 [sic] and 11.54 by a named driver. At 11.04, the fire arrived!! Could not be faulted. Would thoroughly recommend.

  28. Anonymous says:

     United Kingdom

    Golden Review Award: 4 From Our UsersI bought this fire as I was moving into a flat with a lovely fireplace, and wanted something that would really fit in without looking too old, this is so modern and up to date. I also like the fact that you get the pebbles and the coals which is a great idea, as with some other makes you only get one or the other. For the last few weeks I have had the pebbles on, but tonight I have changed to the coals as the weather is getting colder outside, so it looks even more cosy with the coals on for winter. The 2 heat setting fan is very efficient and soon warms a room up in no time at all, if you need a quick blast when you first come in the room. Looks so authentic too I have had loads of comments from family and friends, they all love just as much as I do. Great value for money too.

  29. Anonymous says:

     United Kingdom

    Golden Review Award: 43 From Our UsersWe bought this to replace a much cheaper room heater which packed up after about 18 months.

    Firstly, this model is much better looking, with a flame effect which is so realistic that it’s difficult to put your hand towards it to rearrange the pebbles without feeling nervous.

    Admittedly ours is only a fairly small room, but the heat output on the 1 kilowatt setting is perfectly adequate for November. Whether we’ll ever need to use the 2 kilowatt setting remains to be seen.

    Most unusually, it’s one of the few such items we’ve bought in recent years which you simply lift out of the box, plug in and switch on. Admittedly there’s a box of pebbles (or coal as an alternative) which you have to spend a few seconds arranging on the grate, but there’s no messing about on the floor with screwdrivers and instruction sheets as there was with the last one.

    Packaging and delivery were fine, and I would recommend this product to anyone.