I bought this for my 102 year old mum becuase her landline had become totally unreliable. I’m very pleased with it. There were two models listed on the one Amazon site with different price tags. Look hard to find them!. A Series 1 and a Series 2 (S1 & S2). I couldnt see any difference in the specifications so bought the cheaper one and nothing is missing.
Some people have said they had problems installing the sim. I had none. When you break the sim out of the delivery card just make sure its the next size up from the smallest. There are two sim slots and one memory card slot. The sim card slots are the ones that are side by side. Both worked. I used the left hand one because it simplified the onscreen display which didn’t have to tell me that slot 1 was empty. There is nothing to lift up – just slide the top of the sim card under the lugs and push upwards. The card goes in chip downwards with the cut off corner on the bottom right. Make sure the cut out seats squarely. The memory card slot is the one on its own – obviously don’t try and insert the sim card here. You only need this for photos.
It wasn’t dead easy to set up the phone and there were some features that weren’t obvious. It took me a about one hour to go through every menu, get my head around them and get it set up the way I wanted. The manual was a bit skimpy on some issues. I didn’t bother to set up the photos. People with no tech ability may struggle. However once set up mum now picks up the phone presses any key and talks. When she wants to ring someone its just a long hold down of one of the quick dial keys. Simples ! However she still struggled even with these simple processes. Its not the phones fault, its my mum who is very elderly and slow to understand. However she eventually got it. I would suggest that if you are in doubt about your seniors ability then its still worth worth a try because the cost is so reasonable (especially the S1), that you can afford the gamble. Dont forget it only works on G2 so check that your simm provider supports this. There is nothing wrong with G2 – it doesnt have the bandwidth or speed of G3, G4 & G5 but for for voice only its fine. Also check reception in your seniors area on the ofcom site. Before anyone says they are phasing out G2 read up carefully – its G3 that is being phased out now whilst no dates have been issued by providers for G2 – although the government says 2033. I think the phone will be long expired by then. I got a sim only deal for unlimited texts and calls for 2 a month for the first two months and thn 5 thereafter (all figures rounded). If it works well going forwards it looks like the land may well be pensioned off. Excellent product and well pleased. Only time will tell about reliability. Highly recommended. Superb value.