Jimwey UK Sat Nav Car Navigation, 5 Inch GPS Navigator

Product Details

FAQ

Q1: Navigator cannot be turned on.

A1: If it is used for the first time, please fully charge it before turning it on. If not, it may be because the charging cable is broken. Please use another charging cable in the package to charge (USB cable or car charger). If the navigator can be turned on, please let us know and we will send you a new charging cable for free as soon as possible.

Q2: The navigator cannot find the signal. The navigator doesn’t accurately identify my location.

A2: (1)When first starting up your GPS, you are suggested to have GPS unit fully charged and then go outdoors to search for satellite. It will take about 30 minutes. If the GPS signal is strong enough, the unit will locate your current location automatically.

(2)On the main menu, click ‘GPS Info’, there are 12 channels. If more than 3 channels have caught satellite, the signal of the GPS unit is good.

(3)We do not recommend searching for signals in buildings because it will affect signal reception.

Q3: Postcode search doesn’t work.

A3: It does support postcode search and it is slightly different from other sat nav in the way of postcode input.How to do postcode search in this navigation is as follows.

After you turn on the device, click Navigation, click Destination, click Find Address, click City, and start to enter the postcode.

When you enter the postcode , please make sure there is a space in between. For example, for six-byte postcode G11 6BH, you should enter it like G–1–1–SPACE–6–B–H, not G–1–1–6–B–H.

For five-byte postcode, leave a space after the second byte. For seven-byte postcode, leave a space after the fourth byte.

Q4: The charging cable is broken.

A4: Normally, the quality of our charging cables is reliable. But if the charging cable is broken during use, please let us know and we will send you a new charging cable for free as soon as possible.

Q5: Other problems encountered during use.

A5: Please kindly refer to the manual. Common operational problems and solutions are described in detail in the manual. If the problem is not in the instructions, please let us know and we will try our best to help.