Safeliveo Wireless Interlinked Wifi Smoke Alarm Heat Alarm

Why is it low battery on APP?

Please check whether the smoke alarm beeps every 60 seconds.

If not, That’s because the APP doesn’t receive the notification. please press the test button once. It will be back to normal after APP receives the notification.

Why doesn’t my smartphone show the notification if quit APP?

You need to set the authority of the APP on smartphone. Give enough authority of the APP. Each notification can be checked in APP’s message center.

I didn’t receive a notification on my phone when I performed a self-test test on the smoke alarm?

The same smoke alarm self-test time should be more than 1 minute apart, do not conduct multiple self-tests in a short period of time.

Why does the smoke alarm not beep when I perform a smoke test？

When conducting a product test, the smoke enters through a gap in the side of the product, so you need to pay attention to the direction of the smoke when testing to make sure it gets inside the product.

It shows timeout during the connection.

Please connect in a place with good 2.4gWiFi signal and turn on the Bluetooth of mobile phone. Exit the Tuya APP, open the it again, press the test button of the wifi smoke alarm 3 times, and complete the connection during the green LED flashing.