HOZELOCK 30m Compact Reel with 25m Hose




Dimensions: 37.4 x 37.4 x 24.4 cm; 4.38 Kilograms
Model: 2412E0275
Part: 2412 0000
Manufacture: Hozelock Ltd
Dimensions: 37.4 x 37.4 x 24.4 cm; 4.38 Kilograms

174 Responses

  1. Anonymous says:

     United Kingdom

    I needed a long hose pipe for my back garden and this fitted the bill nicely. Would disagree with customers who say that the hose pipe ‘kinks’ when being reeled in but I would admit that a bit of dexterity is needed. Apart from that it does the job required and I see it lasting a lifetime

  2. Anonymous says:

     United Kingdom

    Delivered within 24 hours (Amazon Prime).
    Relatively easy to assemble.
    Works very well.
    Competitively priced.
    Overall, very pleased with the purchase.

  3. Anonymous says:

     United Kingdom

    Shouldn’t erally have to review certain products as you get what you pay for, I dont think I have ever had a problem from this brand and have never been disappointed with the quality or durability, and I dont see this changing with this addition 🙂

  4. Andrew Ganz says:

     United Kingdom

    Theonlycritic Ihaveis the location ofthe connections in the bag. This would entail to unwind hose to get at them. Cuoldthe bits be attached in some otherwaywithout being lostThat apart fine.

  5. CameronAshley says:

     United Kingdom

    Only one thing, when I got everything out of the box including the hose, all the fittings I needed were in there – shame I hadn’t found a definitive answer to what was in the box and ordered a set of fittings! I gave these to my son so not a total loss Would be good to add what is definitely included to the info online.

  6. Anonymous says:

     United Kingdom

    Hose turned up on time and works fine my only niggle is it was a bit fiddly to put together took about an hour and had to look up on YouTube how to do it as instructions not clear otherwise fine

  7. Anonymous says:

     United Kingdom

    Good solid starter kit.
    I had the 25m one.
    Base arrived, with hose, and a bag of attachments (for various tap fittings) and the hose lock connectors for the hose and base. Ensure it’s all done up really tight at all points or it will drop.

  8. Sharyn04Psknti says:

     United Kingdom

    Purchased so we could use our new tap and pressure washer, cleaned our whole front porch at time of writing and no leaks or issues. I have only knocked a star off as the instructions were fairly poor to assemble and ended up with white goo when taking out the middle initial connection. recommend to not bother unscrewing this part and simply pushing in the hose and making sure the cap is tight. If you are getting any leaks in the hose you likely didn’t use enough force or tighten the joints on the connections enough.

  9. Anonymous says:

     United Kingdom

    The reel and hose were good quality, but the instructions were not good and pictures hard to follow.but went to internet and had it all fixed in five minutes.

  10. Anonymous says:

     United Kingdom

    I searched high and low for a new hose and every time I read the reviews they put me off due to mention of kinking or being a cheap hose. This one is OK. It’s a good length, longer than the one I had before. It’s a little bit awkward reeling it in if the unit is stand-alone like I have it. You do have to be careful as it will kink. I think, overall, value for money wise it’s pretty good. A 30m hose with holder and fittings for this price is pretty good.

  11. Anonymous says:

     United Kingdom

    Hmthe hose develops kinks quite quickly, but with a little care can be rolled back up properly.

  12. Anonymous says:

     United Kingdom

    Got mine and set it up with helpful video on hoselock site – straight forward and better than paper instructions

    It comes with starter pack items so the suggested bundle with the starter kit – it doesn’t make sense

  13. leahdizonhavi says:

     United Kingdom

    Found it easy to assemble and follow the instructions though is largely intuitive anyway. I also found a video online which is handy if any part of the instructions aren’t clear (such as exactly if the hook on the spring should be inserted into the white plastic piece or not. It should). Reels in nicely and has a couple of connecting points on the main body so can attach the ends of the hose when not in use or maybe attach adaptors for storage.

  14. Anonymous says:

     United Kingdom

    The product itself is good, but the description doesn’t make it clear whether or not it contains the parts you need to attach it to your tap. Because other people had bought the extra connector set, I did the same, but part of the instructions is to cut a length off of the hose and use that along with the included tap connectors to create the connection pipe. Just thought I’d mention it to stop others wasting the extra 8 for the link pipe connector set!

  15. Anonymous says:

     United Kingdom

    Took about twenty minutes to assemble the instructions were OK but got some better ones off the Internet. The quality is first class I’m sure will last many years to come

  16. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersPut together in about twenty minutes. The instructions are just pictures but are straight forward enough. It is not clearly shown but you will need a Phillips screwdriver to remove the bit that the incoming hose attaches to. I used a section of my old hose to connect the water inlet. Note that when you remove this part there is plumbers grease behind it. I reapplied some grease as there wasn’t much on there to start with. I did get an initial leak. Make sure the spring that comes with it is fully inserted into the hose before tightening the fitting.
    One of the fittings has a non return valve in it. This is the one that attaches to your garden tap.

    The hose is good quality. You will only get kinks in it if you don’t unravel it properly. When fitting the hose on to the various fittings make sure you push and rotate to ensure the hose pushes up as far as possible to avoid leaks.

    This is a good value product and I would happily buy again.

  17. LouieFeaster says:

     United Kingdom

    Put together in about twenty minutes. The instructions are just pictures but are straight forward enough. It is not clearly shown but you will need a Phillips screwdriver to remove the bit that the incoming hose attaches to. I used a section of my old hose to connect the water inlet. Note that when you remove this part there is plumbers grease behind it. I reapplied some grease as there wasn’t much on there to start with. I did get an initial leak. Make sure the spring that comes with it is fully inserted into the hose before tightening the fitting.
    One of the fittings has a non return valve in it. This is the one that attaches to your garden tap.

    The hose is good quality. You will only get kinks in it if you don’t unravel it properly. When fitting the hose on to the various fittings make sure you push and rotate to ensure the hose pushes up as far as possible to avoid leaks.

    This is a good value product and I would happily buy again.

  18. ShelliTelfer says:

     United Kingdom

    Golden Review Award: 3 From Our UsersNot straight forward to assemble as can be a little bit fiddly but follow the pictures and it doesn’t take long. Take the hosepipe off the roll. One end of the hosepipe connects to the casing and once done roll the pipe back onto the holder and cut off 1.5m at the end of the hosepipe ( I used scissors without a problem ). Attach one of the connectors to each end of the 1.5m pipe you’ve just cut. This acts as a connection to the tap and the other end to the attachment on the middle interior of the casing. Then attach the last connector to the end of the hosepipe and your ready to go !. Hope this makes sense ! The hosepipe feels good quality and its fairly light so easy to move around if needed. Rolls back up no problem. Overall good value for money and can recommend without hesitation.

  19. Anonymous says:

     United Kingdom

    Good brand: Hozelock, Enough length for the garden: 25m, can wind and rewind easily, does not get entangled. Easy to assemble and can start using it in 15-20 mins. I preferred this model in comparison to the advanced wall-mounted versions with auto-rewind, for its simplicity and portability. It is also convenient to empty the residual water in the hose before rewinding.

  20. EuniceLionel says:

     United Kingdom

    Great product but disappointed that you have to assemble it yourself. This is strange considering it is a hosepipe. Maybe the manufacturer was cutting assembly costs and passed on the hassle to the customer.

  21. Beautiful Things says:

     United Kingdom

    Very pleased with this hose and the easy way it rewinds into the reel.

  22. Anonymous says:

     United Kingdom

    Can’t go wrong with hoselock. Had all the connections needed and good sturdy product. The hose pipe is really thick so less chance of splits and leaks occurring and easy to unroll and reroll and put away.
    I wish now I had gone for the 30m rather than the 15m as for about 5 extra you get double the amount of hose which woukd have come in handy.

  23. PrincesVEC says:

     United Kingdom

    I used the hose for the first time this weekend. Excellent met my needs perfectly. Out tap is about 20 meters from where we need to use the hose attached to our pressure washer.

    I would recommend purchase.

  24. NicholaHaddad says:

     United Kingdom

    Just what I needed to wash my car. Hozelock the only product to consider.

  25. Anonymous says:

     United Kingdom

    Be careful as there is only 25m of hose on a 30m reel,
    The reel itself is far too light, when you pull out the hose, the reel comes with you and doesn’t unroll, when you try to wind it in, you have to put your foot on t to hold it steady. I have ended up screwing mine to an old railway sleeper to give it some weight. I expected better from this leading brand, my old budget supermarket one was far better. The hose is good howeve

  26. Anonymous says:

     United Kingdom

    After reading some negative reviews I was hesitant but this is actually a high quality product. Anyone with half a brain could put it together (there is hardly anything to assemble), the plastic is high quality as is the hose. Comes with all the fittings required. Maybe Hozelock have improved the item since those negative reviews – I don’t know.

  27. Anonymous says:

     United Kingdom

    good product, works well but kinking of the hose can be a problem, stores the product neatly

  28. Anonymous says:

     United Kingdom

    It does the job. But the attachment parts now and then come off with the pressure of the water.

  29. Jamie says:

     United Kingdom

    excellent product, no more tangle as the rest of the hoses I had si far, easy to store and use

  30. Anonymous says:

     United Kingdom

    Great product at a great price. Does exactly what I bought it for and so far very sturdy – no water leaks too. I looked at other products when I bought this but this was the one that fitted my budget and i dont regret buying it. Would reccomend.

  31. Anonymous says:

     United Kingdom

    A great hose … easy to assemble and use. The reel works great provided you place a foot on the base to hold. Very good value – thank you.

  32. BookerDelancey says:

     United Kingdom

    I had to get help to put this together and my friend done it quickly but I pointed out something was missed so he went and put it in. The instructions are just photos. Not too clear. Once together it is nice and compact, tidy and does the job.

  33. Billy Duberstein says:

     United Kingdom

    Great hose which reaches a round my garden. Easy to set up as all fiddly bits had already been assembled and easy to roll back up for storage.

  34. Anonymous says:

     United Kingdom

    Good hose, the reel is nice – compact and light, winds nicely BUT – I hadn’t realised (though it is stated) that this is 12.5mm hose which is on the smaller side, which means flow isn’t as good as my old hose. Basically, hooked this up to my garden irrigation system and had poor flow through the irrigation to the point where it’s unusable. This may be worsened by the inclusion of the spring inside the hose at the origin to prevent kinking – haven’t tried removing yet. So, if maximum flow is important, you may be better with a 13-15mm hose as this definitely impedes maximum water flow…. Poiseuille’s law shows that resistance to flow is proportional to the 4th power of radius, so small changes in radius of the pipe have a big impact on flow resistance….

  35. AngeloThorson says:

     United Kingdom

    All plastic reel is lightweight & well constructed. Good coupling points for in pipe & stowing for storage.
    Actual hosepipe is of good quality too.

  36. Savanna28N says:

     United Kingdom

    I can safely say that this is the best garden hose that I have owned.

  37. Anonymous says:

     United Kingdom

    This is second one purchased. We already have the 50M version for garden and bought this one for front of house

  38. Anonymous says:

     United Kingdom

    Hose itself is good standard and attachments are easy to fit and work, but boy is this a chore to move about or wind up afterwards. If you can afford it, better to purchase a wall mounted version/ portable hose on wheels with a larger crank to reel hose back after use.

  39. Anonymous says:

     United Kingdom

    Replacement for an existing Hozelock on a metal and plastic stand which was well overdue replacing. Chose a shorter hose length after learning lesson thatwe didn’t need 40m of hose the more hose you have, even if you don’t use it, you have to move it around with you and makes the reel heavy.

    Came with an A4 page of instructions to make up as came flat-pack and all parts were intact. Instructions could have been better and clearer. You Tube video’s not for the model we had purchased. You get there in the end with a bit of patience.

    Hubby loves it and wishes we’d bought it sooner 🙂

  40. Anonymous says:

     United Kingdom

    While I am pleased with the hose it is not easy to secure to rpthe wall while not in use. Although it hooks unto 3 50mm screws (not supplied) it has to be disconnected from the short supply hose otherwise it will not attach and it cannot be unreeled while on the wall as once the weight of the hose begins to lessen there is not enough weight in the fitting to keep it steady and secure. I would therefore recommend the more expensive version with proper wall mountings to other customers.

  41. Anonymous says:

     United Kingdom

    First up – delivery was a week early. Bonus.
    This is a like-for-like replacement of a Hozelock reel that I’ve had for at least 15 years so confident it will last. It was beginning to show its age though and recently had to cut off split sections so was starting to get shorter than I need. It’s still fine as an extension though. This is a bit more discrete colour than my old bright yellow hose on green reel, so looks better left out but time will tell if that means I keep tripping over it!
    The only other difference between them is that the tap connection hose now clicks on to the reel with a connector rather than permanently linked which means it will be easier to connect the second hose to it.
    Easy to assembly – I managed it fine without having to bother with undoing the screws. No leaks. Just take the whole hose off to get the parts.

  42. Anonymous says:

     United Kingdom

    Nice long hose, easy to assemble with common sense. No twists or kinks in the hose if you unroll it properly first.

    Lightweight plastic real so easy for everyone to handle. If it’s a replacement for one already attached to the tap then just cut that to the required length and attached the connector.

    Definitely recommended

  43. Anonymous says:

     United Kingdom

    This was so easy to set up… light weight.
    Got this to run my new jet washer.
    Perfect was a bit long so shortened it to suit my needs the bit i cut of is perfect length to use to clean my fish Tank out… so no waste… a good strong hose.
    East to clean … easy to wind up after use.
    Would definitely recommend.
    A all round good value for money product.

  44. Anonymous says:

     United Kingdom

    Brought this for my Mum, had to follow instructions to set up which was a little fiddly. But the product works perfectly and is very easy for her to move around the garden, the reel is great for easy storage so no trip hazards, she is very happy with no leaks on this new reel. Great product!!

  45. BelenRaposo says:

     United Kingdom

    Easy to assemble, very compact, looks tough. Easy to use. Much better than the expandable ones and has much longer warranty. Also you can use the full length straight away, no need to wait for the hose to fill up like with the expandables if you want to reach something further away, then these blow or retract after the pressure falls. Really happy with purchase

  46. Anonymous says:

     United Kingdom

    ook 3 to assemble instructions are useless but good product once put together no holes to drill it to the wall tho.

  47. KoreyCikdtqx says:

     United Kingdom

    As with the connecting hose purchased at the same time, good quality product as one would expect from this brand, but woeful assembly, fittings leak and blow off on first use! Come on Hozelock, why spoil a great product with Mickey Mouse assembly practice? Response appreciated but not expected?

  48. RussellTracey says:

     United Kingdom

    I purchase this for washing cars – it’s a good quality product & very useful to have in a garden for watering plants & law

  49. Anonymous says:

     United Kingdom

    Could not have assembled on my own.
    Had to get a man to do it for me and it took him a long time, he’s in the building trade but found this confusing.
    Works well when assembled.

  50. Anonymous says:

     United Kingdom

    Hose to reel joint extremely difficult to achieve a leak free joint.
    Pity it doesn’t come assembled with a good quality joint. I got it to just a drip, but it does mean you can’t leave it turned on at tap for even a short period of time. Other than that all else is great quality.

  51. Chrissy says:

     United Kingdom

    Bought to replace an old hose which was a mess and was wrapped around the outside tap. This keeps everything in a much neater, more manageable way which we don’t have to wrestle with every time we go to use it,.

  52. Anonymous says:

     United Kingdom

    Good quality hozelock. Seems to resist kinking. Could do with a guide rail of sorts when reeling back in – hose tends to jump of reel unless you have one hand on the hose guiding it back.

  53. Mackenz9803 says:

     United Kingdom

    Been using this product for over 4 yrs now, yes outdoor all the time, still working fine! needs to be taken care of as it might get twisted easily overall good quality.

  54. Anonymous says:

     United Kingdom

    Hose is great but I found it awkward to put together & had eventually to ask a neighbour. It can be installed on the wall but I haven’t bothered. Didn’t want to give the neighbour more work

  55. OtalChristensen says:

     United Kingdom

    Great! Does the job, neat and tidy. Good value too! Come with every part you need to get set up. Would like to get a sprinkle head as this isn’t included (but also wouldn’t have been expected)

  56. GerardoBagley says:

     United Kingdom

    I am an elderly lady so had to get friend to assemble the hose he found it easy to do ,it is so easy to pull out and coil back in ,I can pull it through to front of house to clean my front path ,it is ideal for front and back of house

  57. Emilie says:

     United Kingdom

    The assembly process was a nightmare, with only pictures to follow not the written instructions which a lot of companies now do as they are dealing with different languages.

  58. LucianaHatfield says:

     United Kingdom

    Very good price. Easy to assemble the reel provided you follow the instructions. Hose hasn’t kinked (yet). Reel easy to operate. Good range of fittings supplied. Overall, pleased with purchase.

  59. CandaceMcCants says:

     United Kingdom

    Excellent hose reel. Compact and no problems using it at all. Hand that we could cut the hose in two to make it suit our needs (first floor flat without outside tap). Came with all attachments needed.

  60. Anonymous says:

     United Kingdom

    Cracking item, useful and exceptionally easy to use. Quality hose and reel. Can be bolted to the wall or free standing. Has hose clips as well for keep the reel tidy and to stop unrolling. Very light as well.

  61. CallumGvhowfrai says:

     United Kingdom

    This is the perfect length hose to fit on our outside tap at the rear of the house and reach to the front of the house. We chose an open reel as the closed ones are a bit heavier to lug around, and chose the length of hose so it would be just enough, again so we didn’t need to lug extra weight around. Bought a decent spray attachment to clip on and a sprinkler for the kids to cool-off in hot weather. Not too long, not too heavy makes this just right.

  62. Mike Kitchen says:

     United Kingdom

    Bit tricky to understand instructions so watched youtube and had it sorted in seconds.First class item and expect it will last as its a well made item.

  63. LoreneKrebs says:

     United Kingdom

    Comes with standard Hoselock fittings.
    Attaching the hose to the reel on initial assembly seemed more fiddly than it should be, plus they supply a long spring which is supposed to go at the start of the hose, presumably to stop it kinking but it interferes with making a nice watertight connection, If you’re careful not to kink the hose you can miss out the spring bit.

  64. Anonymous says:

     United Kingdom

    Simple to assemble and the length of hose is ideal (for my purposes anyway) and just turning a handle to reel the hose after use couldn’t be better. Thoroughly recommend it.

  65. [email protected] TV Fanatic Staff says:

     United Kingdom

    I wasn’t sure what I’d get having read negative reviews saying that it leaked, was impossible to assemble, was too short and kinked easily.

    However, I’m pleased with the hose. It comes with all the parts you need and is easy to assemble, though it’s true that the instructions are really unclear (watch the online video). Mine doesn’t leak and is the length advertised, and though it kinks it’s no worse than my old bog standard hose so I’m happy with it.

  66. RWJLeroyfbqrdai says:

     United Kingdom

    Pros
    * so much easier than unwinding unmounted hose. Therefore, much more likely to use it for watering etc – as you can use and put away in a short time
    * winds and unwinds quite easily once you get the knack of how to keep it on the reel (easier in warmer weather)
    * easy to handle reel for putting away or can be wall mounted
    * connectors leak much less than cheaper ones
    * can clip connectors/ end of hose onto reel
    * not an eyesore if permanently mounted

    Cons:
    * can kink, although not too badly, but that is a trade off- stiffer hose is less manageable, which is why my old one remained unused
    * instructions are a joke; all pictures, which are unclear, and no text
    HINT 1: use Hozelock’s instruction video on VIMEO
    HINT 2: you don’t need to use a screwdriver to remove the connector to assemble hose to reel (this was inconvenient for me) Instead I managed to connect it securely leaving connector on and just using my finger tips

    Hope this helps

  67. Anonymous says:

     United Kingdom

    When assembling I couldn’t understand what the spring hook was for ( still don’t). Now it is together I am very pleased with it. Reaches front and back gardens from one tap. Great.

  68. Anonymous says:

     United Kingdom

    This is a super easy hose and reel, very easy to setup and use, I love it. It has an amazing reach and I can sort my garden in no time at all including putting it away. It took a while to figure out the best way to wind it back it, and now all done in under 10 seconds.

    If you don’t have one, you need one!

    Every blessing in Chris

  69. Anonymous says:

     United Kingdom

    A quality product at a competitive price. Easy to set up and use. The manufacturer applied (in excessive quantity) some sort of white lubricant or preservative (?) on some of the hose reel connection points which needed to be thoroughly cleaned out prior to first use

  70. EdmundoHostetle says:

     United Kingdom

    Good hose and looks nice and tidy. Fairly easy to assemble, was a bit fiddly at the start but the rest was fine once you figure out what you’re doing! Good length and different pressure settings.

  71. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersEven though the sales copy mentions a 15m hose – i did indeed receive the 30m reel with 25m hose.

    Whats more, the grey hose has anti bending capabilities that my old green and yellow hose didnt – very happy indeed.

    It doesn’t say wall mountable, and its not built for that… but wall mounting was easily achieved by simply drilling through the plastic back, using steel washers, screws and wall plugs!

  72. CandraWooldridg says:

     United Kingdom

    Fantastic for the money! Really good quality too! It was actually a wee bit short for what I wanted it for. It’s been extended by a friend :).

  73. ToryJ06vkregc says:

     United Kingdom

    Golden Review Award: 28 From Our UsersThis is amazing. I know that sounds stupid because it’s a hose… but it’s super long, comes with clear instructions on how to set it up and also all the fittings needed for it. Such a bargain. Great quality too.
    EDIT: I’m just seeing reviews now about how the instructions are awful but I honestly dont see the problem, it took me 5 minutes. Anyone with half a brain…

  74. Anonymous says:

     United Kingdom

    I love this product. I bought one 16 years ago at my previous house and it was great. Regrettably I forgot to bring it with me but didn’t hesitate to buy the same one again. Fixing to the wall is a bit tricky if your not great at DIY.

  75. SallyBarrington says:

     United Kingdom

    Golden Review Award: 2 From Our UsersHappy with this. Does what the instructions say. Buy an adjustable hand spray. We find the one supplied too harsh

  76. Charlene A. Wilson says:

     United Kingdom

    Lazy company you have to assemble the hose to the unit, but how many of you have silicon grease to reassemble when you have it all over your hands putting it together & no little sachet of grease disgraceful !!. this is the bearing it will run on for it’s life, lazy Hozelock

  77. JerryPhilpott says:

     United Kingdom 🇬🇧

    Golden Review Award: 743 From Our UsersVery poor instructions supplied with the hose, and as others have stated, there is no need to buy anything else with this hose set. This set contains a long hose, the hose stand, an adjustable nozzle end and enough fittings to assemble it all together. You will need to snip an appropriate length (instructions recomended 1.5m) off the main hose with scissors to serve as the connection from the tap and the hose stand. All fittings are tightened up by hand after pushing the hose in as far as possible and the whole thing took me about 10 minutes to assemble. Ensure all fittings are very tight to prevent leaks!. Another thing that isn’t specified is the red aqua-stop fitting (one that’s different from the rest) goes at the business end of the hose, the end that you plug the nozzle into. This prevents water spraying everywhere if it becomes detached for any reason and allows you to change attachments without draining the hose, but also means you have to have the nozzle attached for water to come out the end, if this matters to you…

    If you think this review has assisted in your decision to purchase/or not purchase this item, please indicate it has been helpful.
    Many thanks!

  78. MarieBirtles says:

     United Kingdom

    Golden Review Award: 591 From Our UsersVery poor instructions supplied with the hose, and as others have stated, there is no need to buy anything else with this hose set. This set contains a long hose, the hose stand, an adjustable nozzle end and enough fittings to assemble it all together. You will need to snip an appropriate length (instructions recomended 1.5m) off the main hose with scissors to serve as the connection from the tap and the hose stand. All fittings are tightened up by hand after pushing the hose in as far as possible and the whole thing took me about 10 minutes to assemble. Ensure all fittings are very tight to prevent leaks!. Another thing that isn’t specified is the red aqua-stop fitting (one that’s different from the rest) goes at the business end of the hose, the end that you plug the nozzle into. This prevents water spraying everywhere if it becomes detached for any reason and allows you to change attachments without draining the hose, but also means you have to have the nozzle attached for water to come out the end, if this matters to you…

    If you think this review has assisted in your decision to purchase/or not purchase this item, please indicate it has been helpful.
    Many thanks!

  79. LucretiaChisolm says:

     United Kingdom

    Golden Review Award: 87 From Our UsersIt does what it says on the box.

    Although some assembly is required it is easy process that won’t take longer than 10 minutes. Note: Instructions are easy but do not mention that end bit with red inside and “Aquastop” is meant for the “business end” of the hose. Because of this I had to re-assemble it as I put the plain connector on the hose only to later realise I need it for unexpected extra: tap connection set!.

    What you are getting is the reel, plain hose and set of connectors. Number of reviewers say it is cheap and nasty. Well, for 29 I did not have my expectations very high. Plastic seems sturdy enough, connectors are of good quality, hose itself is not a heavy duty kind but should stuffy for household purpose and there is unexpected extra for which I would add 6th star but at the same time I have to take away 2 stars for something else. Balance is 4 stars.

    Extra star is because:
    I did not expect the set to come with tap connector set. What it means is that it has tap “interface” for 2 diameters and also 2 connector bits. All you have to do is cut whatever length you need from the hose (I took 2 meters as I do not have an external tap and mine is located under the sink) and attach connectors on both ends.

    I am taking away stars for:
    1. Above extra is not clearly mentioned in product description and this fact plus that it was listed as “frequently bought together” led me to purchase a separate 1.5 m connector set for 10.
    2. To properly assemble it and prevent leaks you should use silicone grease. Instructions mention it in maintenance section but grease is not included. Come on! A small jar of grease would not bankrupt the company.

  80. NedSummerfield says:

     United Kingdom

    Golden Review Award: 76 From Our UsersIt does what it says on the box.

    Although some assembly is required it is easy process that won’t take longer than 10 minutes. Note: Instructions are easy but do not mention that end bit with red inside and “Aquastop” is meant for the “business end” of the hose. Because of this I had to re-assemble it as I put the plain connector on the hose only to later realise I need it for unexpected extra: tap connection set!.

    What you are getting is the reel, plain hose and set of connectors. Number of reviewers say it is cheap and nasty. Well, for 29 I did not have my expectations very high. Plastic seems sturdy enough, connectors are of good quality, hose itself is not a heavy duty kind but should stuffy for household purpose and there is unexpected extra for which I would add 6th star but at the same time I have to take away 2 stars for something else. Balance is 4 stars.

    Extra star is because:
    I did not expect the set to come with tap connector set. What it means is that it has tap “interface” for 2 diameters and also 2 connector bits. All you have to do is cut whatever length you need from the hose (I took 2 meters as I do not have an external tap and mine is located under the sink) and attach connectors on both ends.

    I am taking away stars for:
    1. Above extra is not clearly mentioned in product description and this fact plus that it was listed as “frequently bought together” led me to purchase a separate 1.5 m connector set for 10.
    2. To properly assemble it and prevent leaks you should use silicone grease. Instructions mention it in maintenance section but grease is not included. Come on! A small jar of grease would not bankrupt the company.

  81. ZaraBrubaker says:

     United Kingdom

    ignore the instructions and watch the youtube video of how to assemble the hose reel (used to be a green and yellow product but now its silver – same instructions)
    great value item. was on sale at amazon for 20GBP which compares well to non-branded items so went for this one. glad i did

  82. IndiaSixsmith says:

     United Kingdom

    Golden Review Award: 9 From Our UsersExcellent quality but such poor instructions.. they made no sense, could hardly read them. In the end I found a video on YouTube which went through each step.

  83. EnriquetaRickar says:

     United Kingdom

    Golden Review Award: 14 From Our UsersI only have a short garden so this hose is perfect for my needs. It feels very easy to use, plastics feel a little flimsey, I might have to handle the hose and wind it back with care. Instructions are completely useless. Whoever came up with the pictures needs to be sacked. But it doesn’t take long to work out how it all goes together. Tested it out and no leaks so far.

  84. Anonymous says:

     United Kingdom

    Awesomeness, pure awesomeness!!! But it is what I have come to expect from hozelock products. Nothing ever goes wrong! Solid item, awesome product! I would actually like to speak to there customers service to see if it’s as good as there products……but I have never had anything go wrong 🙂

  85. ValorieMcQuille says:

     United Kingdom

    Golden Review Award: 2 From Our UsersVery good value for money hose – my only complaint is that the base needs to be heavier as when you’re trying to pull that last 5metres of hose from the reel, the whole unit moves so you need to go back to it to untangle and unroll the last few metres of hose.

  86. Anonymous says:

     United Kingdom

    Follow instructions to assemble. The hose is quite flexible and easy to wind onto reel. If you are not fitting to a threaded outside tap you will need an adaptor to connect to your internal mixer tap but all other fittings are supplied. If you want you can fit a Multi head gun instead of the nozzle fitting supplied.

  87. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersBought this recently to use in our garden.
    With help from fellow reviewers and the quality & a’s I was able to assemble the hose quite quickly (it has to be unwound completely and fitted back on before use)
    Once this was done the hose was ready to use straight away. It comes with a couple of different sized connectors, the bigger of which fitted straight onto our outdoor tap.

  88. HungNelmsrkdql says:

     United Kingdom

    Golden Review Award: 6 From Our UsersI bought this to replace a very light and flexible extending hose. Unfortunately, supporting connectors were not watertight and everything, including me, in the vicinity got soaked. By contrast, the Hozelock is heavier and less flexible. But, it works as hose pipes should and it delivers water as it is required without drenching the operator.
    Based on my experience and on comments from others, I will stick with the “old” technology”.
    One final comment, I had to report to Hozelock about a missing part. The Call Centre apologised and despatched the missing tab nut immediately. I commend the company for this.

  89. Anonymous says:

     United Kingdom

    I like this product. I’ve had those expandable hoses previously and they all bursts with time. This pipe is decent so far. It had kinked once or twice but it straightened out with one flick and left no marks. The reel works well and the nosel provides several spray functions. Fair price for a decent product.

    The reel handle is small and clumsy but if it had been slightly larger I would have awarded 5 stars.

  90. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 26 From Our UsersI was in the market for a new hosepipe and having purchased Hozelock products before and having been delighted with both the build quality and the performance of those purchased items, I chose this brand once again. I also liked the look of the hosepipe and liked the green and yellow colouring. It also looked like it would be very durable and give many years of service before needing replacement.

    It arrived with all the hose attachments in a small clear plastic bag that was taped to the unit. Also, an instruction booklet was in there which provides step by step instructions in the form of pictures!

    There is quite a bit of work involved to get it all up and working as a hosepipe and the whole procedure took us both about 10 minutes that was all. We had to cut off 1 1/2 metres of pipe to use as the connector to the outside tap from the unit and I merely cut that with some basic kitchen scissors, it wasn’t hard to cut through the tubing. I then had to install a spring and attach various bits and pieces, its all there on the instruction leaflet. I would have preferred written instructions rather than pictures though, but that is more of a personal preference not an annoyance with the product.

    It is simply superb for washing the car, the powerful jet stream of water that it emits easily compares to the jet wash I used to go to when I lived near a city. Now I am living rural and it may be due to the high pressure of the outside tap which is attached to the mains water, but its powerful! It has two jets, one a single stream and one a spray – both powerful and fit for purpose for washing cars, watering gardens, whatever.

    He just washed the car, I used the new hosepipe to rinse it off – teamwork! I got the best job, I felt like a fireman with my powerful hose and had much fun washing my car off for far too long, much longer than was needed to remove all the soap suds. I like this hosepipe, I suffered no kinks and I was all over the place moving around and bending up and down rinsing off under those wheel arches etc. and the hose just went along with my needs perfectly.

    Excellent quality, easy to unwrap, easy to put together, easy to use, powerful adjustable spray and you can even stop the flow of water without needing to return to the tap to turn it off, if you just want a break from saturating whatever you are saturating.

    Excellent. I am extremely happy with my purchase and highly recommend it, excellent value for money!

    I had great fun saturating my car as I rinsed off soap suds. No kinks, easy to use and excellent build quality.

  91. TimmySpriggs says:

     United Kingdom

    Having purchased a few cheaper garden hoses recently we found they often simply fell apart within days so we were understandably initially reluctant to pay more at first. Although it was very slow to arrive due to a series of Amazon problems, it works rather well. The pressure is noticeably better and it seems robust enough to last. The only I have noticed is that the end of the actually hose pipe that joins the end connector has come out a couple of times and now has white stress marks which I’ll keep an eye on, other than that its great.

  92. Anonymous says:

     United Kingdom

    My 4 star rating is based on value for money. It’s a reasonable product for the money. You have to put some bits together and that’s all self explanatory. I’ve had one of these in the past and the rotation mechanism jams from ingress of grit and dirt and after two years of sunlight it became brittle and bits easily snap off. Looking at my new delivery the design seems exactly the same as over previous years and I fully expect the same issues – but it’s only 26. So,keep,it in context.

  93. [email protected] Sara says:

     United Kingdom

    Golden Review Award: 22 From Our UsersFree-standing hose reel with 25 metres of decent quality plastic 1/2 inch hose that is quite flexible and easy to wind/unwind. Some self-assembly required to use the reel to its full potential, which is pretty straighforward. Kit comes with a threaded tap fitting and adaptor if you don’t already have one on your outside tap, and an ‘auto-stop’ push-lock connector for the business end of the hose, that stops the flow if there is no nozzle or spray attachment fitted – great idea that saves you going back to the tap to turn it off if you want to change attachments mid job.
    The hose attaches to the reel by means of a fitting in the hub (you have to lever the plastic hub plate off with a screwdriver to get to it) and there is a long spring that fits inside the hose at this junction to prevent kinks when in use, and ensures a good flow even if the hose is only partly unwound.
    In addition there are two push-lock fittings supplied for you to make a connection from your tap to the reel – of course you will need to sacrifice some of your hose to make this, alternatively spend a few quid more to get one ready made (I did)
    So, it works well, no leaks, good length of hose for the garden and washing the car, and good value for money – I’m very pleased with this

  94. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our UsersI was concerned about talk of having to install springs, and cutting hose… but needing a new hose I bit the bullet.
    I was concerned about nothing, 5 minute assembly, literally…. easy peasy.

    Took the advice of other reviewers and watched the Hozelock self assembly video’s online – glad I did. As others have commented the self assembly diagrams which come with the unit are not the clearest – obvious what they mean after watching the video, not so before.

    Assembly involves
    i) removing the hose from the reel
    ii) deciding which way (clockwise or anti clockwise) you want to wind the hose and feeding the pipe through the appropraite slot after making the decision
    iii) Remove the centre plate in the reel, and undo 2 screws holding a nozzle in place.
    iv) Clip the spring into the centre of this nozzle, then feed the hose over the spring and onto the nozzle before securing it with a hand tight screw.
    v) Put the nozzle back in place and put the 2 screws back in place to hold it.
    vi) Put the centre plate back in place and wind the hose on the reel.
    vii) Cut off about 1.5 m of hose tio make the feeder hose. Apply the hozelock connectors to both ends and clip one into the nozzle in the centre of the reel on the other side from the centre plate.
    viii) Put screw thread connector onto your garden tap, clip the hozelock connector over it and off you go.

    If you want to connect to a kitchen tap – another adaptor will be needed.

    Really really simple. Works fine – if you want a hose this is a good deal.

  95. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersAfter recently purchasing a pressure washer, I required a hose pipe to compliment. Having researched online, I looked originally at cheaper ebay alternatives but soon came to conclusion, it was worth paying that little bit more for this quality hose pipe. I’ve not been disappointed Amazon was the cheapest seller I found online and certainly far cheaper than any high street shop. Having looked at many large retailers including B&Q and Sainsbury’s and then small local retailers, the cheapest found was 29 and that included a 15m hose pipe. So to get a 25m hose pipe and all connections for 23.19 is a great price, if you price up everything individually you’d spend almost 15 on the connectors alone, without any pipe of reel. So well done to Amazon for providing a great service, delivery and product as always.

    The hose is very easy to setup with the instructions provided and also has some great online ‘youtube’ videos to guide. The hose pipe works perfectly with my Nilfisk 120 bar pressure washer and the connectors are great quality and make using a pleasure.

    Highly recommended

  96. Sven Raphael Schneider says:

     United Kingdom 🇬🇧

    Golden Review Award: 2 From Our UsersOn the advice of reviews here, I watched the Hozelock assembly videos while waiting for mine to arrive. Assembly was easy after that (I discarded the printed instructions without looking at them). We used the hose for the first time today, after waiting for an additional connector to arrive. I understand that many people have garden taps, but we do not. This hose “with connectors” doesn’t come with any connector to connect it to a standard kitchen tap and I had to order one separately. This cost less than 4 from a well known auction site, but it would have been handy to have had it included so that we could have used the hose straight away.

    So far it seems to be working okay – no leaks, easy to use, and better water pressure than we were getting from our old hose. The quality of the unit is probably what you’d expect for the price. The only real issues are that the reel assembly is very lightweight which makes it tricky to wind the hose back up after using it (especially as you’re trying to “layer” the hose), and you need to watch out for kinks. Nevertheless, it’s better in every way than the bodge job hosepipe we were using before.

  97. TerrellL19 says:

     United Kingdom

    Bought hozleock as thought best quality, and it’s been great. Have had other hoses that just leak, go brittle and are just horrible to use – this little baby (which I’ve had about a year now) is fab – no leakages, nie and supple, reel works fine. Only thing I’d say is it’s quite difficult to hold the reel still whilst you wind on and guide the hose on – so I stand on one of the feet which seems to work.

    We made the mistake of buying a cheap own brand B+Q one the other day – let’s just say we used it once and took it bakc to B+Q!

  98. LinwoodQ36 says:

     United Kingdom

    As shipped, there is a hose, a reel, a spring, some connectors and a nozzle.

    Before the product may be used, it is necessary to cut off a short length of the hose, fit a spring, then a connector at one end and thread it into the reel at the other. It is also necessary to thread the remaining hose onto the reel and fit another connector to the opposite end. Only then may the hose be attached to a tap and to a nozzle. This takes a few minutes to do, but provided it is done carefully, there should be no leaks.

    Once set up, using the hose thereafter is simple. To attach a connector to a tap or nozzle, simply retract the collar of the connector, then slot in the desired item into the central aperture of the connector. To remove the item once finished, again retract the connector, then withdraw the item.

    The hose itself is of medium weight. It is sufficiently reinforced that it does not retain its shape if put under anything other than light pressure, but will regains its shape provided the such compression is only brief. It is capable of kinking, so must be wound onto and unwound from the reel with care.

    The plastic reel is light, sturdy and weatherproof. The entire hose loads onto the spindle within the limits of the flanges either side to yield a compact, securely stored hose when not in use.

  99. Charis0718 says:

     United Kingdom

    As shipped, there is a hose, a reel, a spring, some connectors and a nozzle.

    Before the product may be used, it is necessary to cut off a short length of the hose, fit a spring, then a connector at one end and thread it into the reel at the other. It is also necessary to thread the remaining hose onto the reel and fit another connector to the opposite end. Only then may the hose be attached to a tap and to a nozzle. This takes a few minutes to do, but provided it is done carefully, there should be no leaks.

    Once set up, using the hose thereafter is simple. To attach a connector to a tap or nozzle, simply retract the collar of the connector, then slot in the desired item into the central aperture of the connector. To remove the item once finished, again retract the connector, then withdraw the item.

    The hose itself is of medium weight. It is sufficiently reinforced that it does not retain its shape if put under anything other than light pressure, but will regains its shape provided the such compression is only brief. It is capable of kinking, so must be wound onto and unwound from the reel with care.

    The plastic reel is light, sturdy and weatherproof. The entire hose loads onto the spindle within the limits of the flanges either side to yield a compact, securely stored hose when not in use.

  100. Anonymous says:

     United Kingdom

    Overall this is an extremely well designed and built product. It is surprisingly light when not in use and is easy to carry around. The mechanisms all work really well.
    The only niggle is where the main part of the hose connects to the reel to enable the rotation of the reel while connected. Winding the hose onto the reel exerts pressure on the water connector in the centre of the reel. I am afraid that winding the hose too tightly onto the reel will break off the plastic connector. However winding the hose loosely on the reel will prevent this. Probably this will be revised in the next model.