Yale Intruder IA-320G Sync Smart Home Alarm, Grey
A comprehensive security system with Yale’s 180 years of security expertise behind it, the Sync Smart Home Alarm is built with you in mind, with no monthly fees, that you can arm, part-arm & disarm from anywhere in the world with the Yale Home App. Know when your alarm is triggered with real-time notifications and never forget to set your alarm again with geolocation reminders as you leave home.
The Sync Smart Home Alarm – 6 piece kit contains 1x Smart Hub, 1x Grey Live External Siren, 2x PIR Motion Detector, 1x Door/Window Contact, 1x Keypad, and 1x Instruction Manual. All accessories are pre-linked ready to go for a hassle-free installation. You can also expand your alarm system with up to 40 easy-to-link accessories to best fit your home.
To make life that bit simpler, our Sync Smart Home Alarm 6 piece kit works with Alexa, Google Assistant and Philips Hue. And what’s more, now you can control your Sync Smart Home Alarm, Indoor and Outdoor Cameras and Smart Lock* in one place with the Yale Home App.
* Only available for Conexis L1 and Keyless Connected. Requires Yale Sync Module.
Technical Specification
- Wireless range – 200m wire-free range from the Sync Hub
- Expandable – with up to 40 accessories easily linked
- App users – up to 50 app users
- Keypad users – up to 10 keypad users
- The hub has a battery backup which lasts 8 hours in case of power failure
- Pre-linked accessories – for Sync Smart Home Alarm Kits only
- Accessory battery life – 2 years
- All batteries are included
Experience the benefits of the Sync Smart Home Alarm…
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Suitable for a larger homeProviding a higher level of security with two motion sensors and an additional window/door sensor so you can cover the main access points of your home. The external siren can be placed in visible areas of the home for added security and you have a key pad as another way of controlling your alarm. | Yale are here to make your everyday life that bit easierWith the user-friendly interface and no monthly fees, you can arm, disarm, part arm and check status of your alarm via the Yale Home App. Know when someone opens a door or when the alarm is triggered with real-time notifications. | Easy set upThe 4-piece kit comes with pre-linked accessories ready to go with the option to use no screws or tools, perfect if you are renting your home or moving homes. Easily expand your alarm system with up to 40 accessories to best fit your home. | There when you most need itWhen life gets busy, you can rely on Geolocation to remind you to set the alarm when you leave your home via the Yale Home App or your Apple Watch 2 and later series |
Smart together
Ability to integrate with lights and a voice assistant to enhance your security system.
Seamless user experience with the Yale Home App
An updated interface for a seamless user experience and the in-app panic button for whenever you need it. Full in-app control of the alarm and connected devices.
System setup and configuration • Remote monitoring and event notifications • History of system activity • User management
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Arm/disarm or part-arm – Arm, disarm or part-arm your Sync Smart Home Alarm from anywhere.
Arm/disarm or part-arm
Manual alarm trigger
Lock/unlock your Smart Lock*
Activity monitoring
| Weight: | 2.6 kg |
| Dimensions: | 26.5 x 26.5 x 19.8 cm; 2.6 Kilograms |
| Model: | IA-320G |
| Part: | IA-320G |
| Colour: | Grey |
| Pack Quantity: | 1 |
| Batteries Required: | Yes |
| Batteries Included: | Alkaline |
| Manufacture: | Yale |
| Colour: | Grey |
| Quantity: | 1 |
Please read the instructions carefully before installing
The PIR sensors are simple to install as are the door sensors ( be careful with the tamper springs )
The heat/smoke/PIR sensor can take up to 10 mins to setup but be patient. When setup will appear as 3 sensors on the device listing.
Works a treat when setup, alerts to email when activated/deactivated by device
Great value on Amazon when I purchased
Would I buy again, yes
Easy to install and setup I bought extra door contacts and key fobs for ease of use, purchasing the heat smoke PIR for kitchen, hallways and bedroom , the extra capacity of detectors and range are an excellent feature even reaches to garage and garden hut .The app is easy to use for remote control I can definitely recommend this to anyone looking for a wireless alarm
Easy Instal and set up
Remotes hard to see buttons on black remotes and easy to set by mistake in your pocket
Overall great system integrates well with Alexa and sets from phone etc
Improve remote design and will be perfect system
Installation was easy and straightforward.
Hopefully it will deter burglary but time will tell.
Great alarm system better than I expected Yale are very good value for money. Use this over WiFi through our mobile phones to set and disarm can do anything through the Yale app with ease
I would recommend
Easy to install, just choose where you want motion to be detected and stick or drill up motion detectors. Door contact is easy to put up aswell. All uses normal household batteries. The box is very small and plugs directly into your router. You can expand the system by buying more pir detectors or pet friendly pir detectors. Just add new device to your system in app. All components in box are already set up in app, only use add device for additionals purchased. Once system detects movement it will count down with beeps. At the end of beeps siren will sound and its pretty loud. If you open one of the components like one of the pir sensors the base will beep to indicate something has been tampered with. Once put back together and the spring is successfully pressed in the base will stop beeping. It works really well. You can arm and disarm from app. No payment for monitoring required.
I found that the instructions that came with the alarm and with each extra item and those on the website conflicted and were confusing. However an email to their tech people got me through all the glitches.
It’s really easy to use and set. Easy to switch zones off and on. All from your phone. Also you can take it with you when you move.
To register a device (sensor) you need to press the button on the base station as well as the device. Nowhere does it tell you this.
There are sensors with cameras in so you can check what’s going on from your phone. I was unaware of this and bought extra standard PIR’s. This would be handy if in bed to see how many intruders you’ll have to face or if it’s a false alarm.
This is an easy to install system, hardest part is putting the alarm box on the outside wall but easy for any competent diyer who can climb a ladder. Love the app and ability to set unset and test everything from your phone. Not enough sensors supplied which means having to buy more which aren’t cheap. So far so good and no complaints, system appears to be working fine.
Easy to install and set up, It’s simple to control
It is fairly simple to use. Requires Broadband to work. Multiple ways to arm and disarm. Good as a starter pack. I added an extra PIR. I wish there were more videos to explain the full benefits of the alarm eg setting for full alarm and time for alarm to go off when activated by intruder.
Is second alarm we got from yale (both this one). My husband research few months before we ordered and the conclusion was, this is the best one.
Is easy to use, you can get a key. So you don’t need to use app all the time. Highly recommend!
Once we’d got past the several pieces of information not included in the manual, installation was reasonably straightforward.
A major drawback is that the Sync.Smart range does not include o motion detector camera. Yale has several ranges of alarm, all, unhelpfully, incompatible with each other. Other ranges do include a PIR camera – but not this one.
This was relatively easy to set up, but you’ll need DIY skills, a drill with masonry bit, and I used those double-sided sticky foam pads to mount the keypad and door sensor. It took about 2.5 hours to install but I swapped out a pre-existing alarm box, so perhaps add a further 30 mins to mount a new box? The app’s is fine, enabling the alarm is really easy but I’d recommend turning off some of the less important status notifications. As a comfort blanket I chose to switch on the siren’s enable/disable beeps.
My only complaint is the door sensor – very much style over substance. Having a composite door, mounting it using screws wasn’t desirable (not even sure it’s possible) so I’m trying sticky pads. The styling of the magnetic contact means very little surface area to stick it to the door. It may yet fall off. The online tech support is ok but I initially had an app error and help was nowhere to be found!
Simply the best wireless alarm system on the market. Bought 3 now for myself and family. Remote access and notifications are perfect.
Excellent user friendly app, the reminder once driving away from home is great and means I activate the alarm every time I’m out. Easy set up and install. Did have to call customer service about one of the sensors but they weren’t very helpful and I worked it out myself.
Great bit of kit. Installed 6 months ago. Easy to install and working a treat. Only minor issue when alarm is activated you need to clear the standing alarm from the hub by powering down the hub for 30 seconds(including back up battery). Works every time just a bit of a nuisance when a reset would be good. Good range of accessories IA-320 brilliant for a small bungalow.
Easy to install and set up and a superb system had a problem with door contact but sorted out by a very helpful Amazon customer service rep who refunded the price of a new contact which is on the way just had to bypass the contact in settings till it arrives
no big deal just a small hiccup in what overall is a fantastic bit of ki
If you’ve every own Yale’s alarm before it became smart then you might well be put off this. So many things were bad about it. The pirs hardly worked you you rarely knew when batteries were done. And an analogue phone call the only way to know it was going off.
This alarm is completely different and I’m so glad I took the gamble. Works great with alexa and the app is superb. I bought a basic kit and just added what I needed. Superb system.
Very happy with this purchase. Easy to install & use. Very pleased.
Home security easy to install easy to pair up never experienced any problems at all
Looking at different items now add o
I wasn’t sure what to expect having read some reviews on here but I was very pleasantly surprised as installation was very easy and took around an hour start to finish.
Set up is easy and the range of the sensors very good with my detached garage easily picked up. The app works well enough with push notices that you can set up to send all events or just alarms, to email and sms. You have the option to have the internal sounder count down exit and entry or both the inside and external siren with adjustable timings. Full and part set is easy to setup through the app.
All in all I’m very happy so far and will be adding more sensors in the coming weeks.
I love my geeky WiFi alarm system. It was so easy to connect, and would’ve been easier had I done it all at the same time and not decided to check the sensors out first.
Do it in the order in the book and you won’t go wrong. Email alerts are sent when an event is triggered and it gives the ability to partially alarm the property (with a reduced set of sensors) and this can be done with Alexa, too. Expandable with cameras and additional.motion sensors which I’ve already done. Excellent.
Im would buy this again as its is very easy to set up
Great little product. Had everything needed to install. The only hard part was going up the ladders. Fob is definately something i would recommend.
House alarm because of the motion detector and east fi
Very good alarm very easy to install and set up control on phone app all in the kit pre linked to hub but also very easy to add extra sensors etc yourself just make sure they are compatible with your range alarm
Easy to set up, hardest bit was drilling the holes to put up outside alarm. Instructions were easy to follow.
I was a bit apprehensive about purchasing this alarm system as I wasn’t sure how easy it would be to install. However after just 2 hours the system was up and running! It really was very easy to follow the steps and no problems were encountered along the way.
The whole system is very easy to use and the app is very handy also. Would definitely recommend
Only just setup and not fitted the outside siren yet, instructions were rubbish.
but the system seems to work well and fitting to the wall is easy, as no wires, Range is also great. only time will tell, I will do a follow up in time.
The unit was relatively easy. But the installation and operating manual is worse than IKEA flat pack instructions. In other words it’s rubbish. But the help line is ok.
Had for a few years now and been pretty happy. Relatively east to set up, window alarm batteries last a long while and no “false” alarms, also pretty easy to use. Negatives are that the app doesn’t talk to yale smart camera app (why wouldn’t you integrate them Yale?), it would be great if arming alarm also turned cameras on. Also as many people found voice command on Alexa is rubbish and long winded. But playing around in alexa app I found a way to fix this and now it arms when I say goodnight or goodbye along with turning off lights etc. To do it create or go into a routine (e.g goodnight one) and add new action, head down to bottom for “customised” and you can enter text which matches a voice command e.g “ask yale smart living to part arm the alarm”. I’ve also set up a routine where action (when this happens/voice) is when I say “set alarm” and then the custom action is as above to giving a shorter voice command option. You can only add one voice command per routine though I think 😉
Fairly straightforward to fit and seem to be working well. Regarding the problems some people have reported with upvc windows and doors – I didn’t have a problem. My upvc windows and doors have the angled edges like everyone else but the trick is to fit the magnet to the recessed / moving part (eg window) and the receiver to the frame. The kit includes self adhesive spacers to ensure that both section fit reasonably close together but it’s important to realise that the fit doesn’t have to be perfect. As long as the top and tail of both units lie in the same plane (and are as close together as possible) the faces do not have to be exactly parallel to each other. The angle of the upvc fittings will induce an angle but it doesn’t affect function.
Brilliant feel a lot safer now, will be adding more sensors soon. Love i
Very easy to set up, works good and would recommend
I don’t think you need tech support for the product. You need a handle man. In my case the door frame and the door not even. It is commerical door. May be you need to put some plastic box to rise up the door sensors.
Absolute disgrace of customer support; after you buy you are pretty much on your own when something goes wrong. Had this product for more than one year and keypad digits are clearly fading away. It started beeping randomly and they clearly had no clue of what was going on. Forget about getting support in a timely fashion…it may take months before they even reply to your email… I don’t think I’d recommend Yale products.
Fantastic, easy to set up product, I am not a tech savvy person but had no issues setting this home security system up myself and adding extras to it. Always recommend to others
Okay for installation. A bit twitchy through set up steps but up and running in a couple of hours. Overall very happy as this was replacing an old ADT monitored system and has a lot more functionality and remote connectivity. Tech support were helpful if a tad slow.
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.
Hi, i bought this alarm about a month ago. It was pretty easy to install, a bit of drilling for the PIRs, keypad and bell box and then stick on for the door sensors. The kit came pre configured and worked out of the box, i bought extra door sensors and PIRs and they were added and configured very easily. Often with this sort of technolgy the app lets it down, but i have to say its excellent. Really logical, robust, and easy to configure.
The app notifications give a real confidence in the status of the alarm and any events that have taken place.
The key pad is really easy to use.
Its been super reliable and stable in use, with zero false alarms, sensitive enough to pick anything up.
All in all this is one of the best products ive bought in a long time.
I totally recommend this. My only comment is i dont totally love the key fob, it has a lock on it, but id rather not be trying to unlock it when im in a rush to disarm.
I just need to remember to turn the alarm of before i go down in the morning.
East to install only took about 1 hour only gripe is that the app and the control panel supplied don’t seem to sync i.e. if you arm from the panel when leaving house the app doesn’t see system as armed on smartphone
Best thing is if you move home you can take it with you.
Some problems with installation but I phoned the Yale help enter & they sorted me out in a very professional manner.
This product was so easy to set up. Not sure why other people are having problems. It couldn’t be simpler. Just follow the instructions. Brilliant device and easy to use.
It was very simple set up even an extra PIR.
I really don’t understand the negative feedback some have given for this alarm system. I found it very easy to install and easy to set up. There are many customisable features including controlling the external siren via the App. I agree the door and window sensors don’t line up on VPVC frames but they do come with spacers to raise them up far enough to function correctly.
I’ve had an earlier Yale alarm on a different property and was impressed by the battery life of the sensors.
All in all I am very happy with this product and would happily recommend to anyone.
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.
Easy to install and the setup and control works well through the app. Online support is a little slow to respond to messages – about 5 days on average.
Could work better with Alexa and ITTT compatibility would be useful.
The entry detector does not override other non entry detectors like my old Yale system, so keypad has to be positioned close to door before other detectors sense movement or they all have to be set as entry which isn’t ideal.
Super easy to fit even easier to set up. Instructions were great! The only thing is the door sensor, I less your door is flush to your doorframe, its not going to work.
worth it as it’s an easy set up and phone is easy to set up and use.
*Updated after a year of use*
Nov 2020 – Once into the installation I realised that some aspects should be easier. Do NOT remove the battery tab on the PIR’s, door sensors or keypads until you have positioned them, as the tamper alert can be very annoying. The installation instructions, as mentioned in many reviews, are basic and need more written guidance rather than just pictures (same goes for the help in the App). Having said that, the system is easy to install, completed in a few hours even with the additional PIR’s/keypads and door sensors I’d purchased, the longest time being installation of the Siren boxes. I found little guidance from the Yale site or the App for setting up sounds. For example, it turns out you have to head to general configuration-Door/Window Contact chime sound to enable sounds, even though in, say, door sensor under devices you have set up panel chime. Yale need to improve the help sections to link this information. Explaining that there is an on-off lock slider on the Key Fob might also have been useful. However, adding additional kit was a breeze, as was testing (Walk Test under Alarm Settings).
Jan 2022 – I find the app easy to use, and notifications to me and the second registered user are quick and informative, e.g. alarm armed, ac power outage, sensor activation alert. The app has been updated during this time, so I get told on the home screen if a sensor is triggered, e.g door open. None of the systems batteries have needed to be changed yet.
Easy to install and set up, easy to add more sensors, mobile app very straight forward to use
Relatively easy to install, motion detection is adequate but not the best. You have to go several yards into a room or detection zone before it will trigger the alarm count down. The app is good for setting/disarming the alarm remotely but the push notifications never show up on my phone. I tried to contact the app support but never received a response.
The system was easy to set up, although I kept getting “tamper fault” issues. I realised that a spring was missing for the door contact. I contacted Yale and was sent a replacement. I bought a couple of extra motion detectors to expand the system. It’s easy to add the components and the app makes it easy to do. The app allows you to easily arm and disarm the system whether at home or somewhere else. You can also “part arm” the system which means you can set some detectors etc to be on the part arm setting. So if I’m upstairs in bed, I can have downstairs and my garden office active. The detectors have up to 200 metres range. My garden office is about 25 metres from the hub and connects perfectly. I was looking at a number of different systems and am glad I opted for this and would recommend.
Liked the ease of the instalation very clear instructions with good backup.
Was easy to set up just a case of using the double sided tape supplied or a simple screw and plugging the hub into my router. The hub is approximately 50 meters away (opposite side of a house with thick solid brick walls) from the sensors but signal strength is showing full signal in the app (installed in a garage) only problem I’ve had is sometimes the door sensors say the doors open on a steel door but sensors can be bypassed in the phone app which again is easy to use and set up.
Very good quality. I am very happy with my purchase. Very responsive sensors and installation is very easy.
I installed this myself. All the invidual items comes pre-paired.
You get yourself set up with the app which allows you to control your system over the internet. It also lets you test the areas.
I did have a faulty item but a call to Yale was straightforward and they sent me a replacement in the post.
I would recommend this if you own a drill and ladders. Oh and a house.
Pros: A good quality system that is mostly easy enough to fit and operate, especially with the smartphone app. Not bad value for money (although two door sensors would have been nice for that money) and the expansions for the system is a nice touch, particularly the lights and door locks. Zero faff – everything works wirelessly through the router and is pre-paired for easy install.
Cons: The DC sensors are a little bit chunky and aren’t always the most straightforward of things to fit, unless you opt for sticky pads (which, in fairness, are supplied). The instructions are a bit on the sparse side, other users complain about them not being too descriptive; I understand why. That said, Yale have a range of YouTube tutorial videos too and if you have a decent handle on DIY you should be fine.
4* rather than 5* because of that door sensor, but overall pleased with the solution.
My garage, two garden sheds and the two points of entry to our house are covered by this system. No false activations and on the occasions I have failed to de-activate the system it goes off as soon as I open a door.Easy to use and gives me peace of mind.
Generally very good ,easy to install but I found the window/door sensors tricky to successfully fit on uPVC doors. The sticky pads supplied do not last very long . You can attach the main part with screws easily enough but the smaller part is more tricky.
Great battery life, after they fixed the app this is a near perfect smart alarm. It allows the whole family to arm and disarm the alarm on their phones through the WiFi, they can also do it away from home. It will text everyone if the alarm goes off aswell, letting us know if someone broke into the house away from home. Paired with a CCTV system, this alarm is great for security.
The PIR aren’t the most sensitive but the system over all is excellent and very easy to use with alexa.
Quick delivery, alarm is great! Easy to install, simple to add other devices and app works brilliantly.
I have it in my home and works really well
Found this very easy to install, i wouldnt recommend using the stickers to hold the sensors in place as they fall off quite easily even after cleaning surfaces with alcohol wipes etc before sticking. This can then cause the alarm to go off.
Screwing into doors and windows is easy and quite un-noticeable. my windows have a beveled edge so the two sensors are not level to each other, one sensor is on a bit or a angle but works perfectly and you really dont notice them when installed.
The app works well, and if you have an apple watch it sends a reminder when it notices you have left home to set the alarm at a push of a button on the screen, equally when it detects you get close to home the same button appears to disarm the home.
at the price, it is great to give peace of mind to my family.
At the price point. This is excellent and you can add Pet Friendly Sensors too. Brillia
So far so good! Takes a while to figure it out as the manual is slightly confusing on the steps, def need the application on your phone to set this up. Once you’ve done that and paired the devices installation is easy, you don’t need an installer save yourself 200+. The application is easy to use, I get alerts when it’s armed or goes off whether in the house or not. Works with Alexa, limited configuration options on part alarm but I guess that will be improved with updates. Not tested the pet feature working on that with the Gf to get a dog 🙂 would recommend and the fact it’s all wireless it’s a bonus ! Ps you need a network cable in the back fo hub for registration and alerting.
East to install and configure but the app is a bit crappy overall. Does what it needs to do but feels very unpolished and basic.
Easy to install and fit but read the instructions carefully. Have bought another one for the garden office. They are brilliant. I can set remotely via the app so I always feel safe.
This alarm was used to replace an already ‘smart’ alarm.
It was very easy to set up and sync all the different devices. It is great that it is completely wireless and makes positioning of devices really easy. The range is wide enough for our house and into the garage. The app is clear and simple enough to use. No issues with that. You get notifications across devices when the alarm is set / disarmed and this can be done on approaching the house which is great. The use of Alexa is very limited. Yes she can set the alarm. However, the command is initially very long winded. We have managed to shorten this to ‘arm security’ which is better. She can only arm the alarm in ‘home mode’ which I guess is correct as to use Alexa you have to be in the house….. however, would be nice to be able to set this on the way out. She does need the key code to disarm as well so that is a good safety feature. However, the phone app is simple enough so I guess it’s ok.
We also added on the key fobs with this. Given the simplicity of the app these are a little redundant. You have to press the fob for it to connect, wait 2-3 seconds and then press again for it to set. To disarm, you only have to press it once and again the range is good. But this is actually easier on the app. Good for family / neighbours to have in case of emergencies though. We also have similar issues with the keypad. You have to press a button for it to connect and then press the arm/disarm key and code. This is a little hard to use. If you have your phone in hand, again much quicker to just press disarm on this.
Overall I am happy with the system and would recommend it. We will probably add devices as they are released as this was very new out when we bought it.
Would be really good to have an RFID tag to be able to swipe on entry (no buttons) as on my previous alarm, but given that the main hub has to be wired to the router and the keyfob is not constantly connected this is probably not going to happen. This allowed us to know who had entered as well (family member etc) which is a feature I miss.
Customer services are VERY slow to respond but do message eventually. Calling them is a better option when possible.
Bought this for my first home for the ease of set up and the ability to take it with me if I eventually leave.
It was very simple to set up. I stuck the detectors up with command strips for ease and they’ve been up for 5 months now with no issues. I found the trickiest bit was connecting the door senor but once I found the spacer in the box it solved that problem!
The alarm can be set through the remote it comes with, which I also stuck to the wall with a command strip, but I do find it slight flimsy and a little odd to function but it does the job.
I usually set using the app.
It has a full setting or a part setting which is suitable if you have animals. The alarm must be connected to WiFi at all times and it will let you know in the app if it is connected and functioning correctly.
If the alarm does go off it has the ability to text others to let them know and so my parents both receive texts in the event an intruder enters the home while I’m there.
The reminder to set your alarm when you leave is a bit touch and go to say the least so I wouldn’t rely on it.
All in all it does the job. Turns on and off. App is handy for adjustments to settings and turning the alarm on or off when out of the house. It notifies when it needs to and was an easy set up (keeping in mind I have very limited DIY skills).
I’d recommend it for the ease and simplicity
A really clear, simple set up. We also added two smoke/heat/motion detectors and a panic alarm to the system which were configured very easily. We love that you can arm/disarm it from a smartphone. It’s also very easy to disable certain sensors if required (e.g. decorating). The unit performs a self test periodically and seems very robust. It would have been good to have a regular flash in the bell box, even if this was a separate battery pack – or even solar power would be good for the bell box.
Had no problem installing and setting up the IA-320 kit which works fine. App is basic but does the job. Instructions could be better – diagrams are all very well but a text based description of the system’s capabilities and modes of operation would have been helpful. There are also various quirks to confuse the unwary. For example, after completing the installation I set the alarm and then remained in the building to check that it worked. After the entry/exit time delay had elapsed I operated the door contacts – alarm immediately started to time down and on expiry of the time delay the external sounder operated. Good. I then tried doing the same thing with the PIR detectors and had no joy. Eventually I discovered an entry in the Yale FAQ that says “The PIR goes into sleep mode for two minutes. Please vacate the area covered by the PIR for a full 2 minutes before testing”. So now you know.
Another point. I decided to purchase an additional PIR detector (for my detached garage if you’re interested). Obviously the new unit was not linked to the Yale hub so I tried to pair it using the “Add Device” feature of the App. What a load of hassle! Initially the App didn’t find the PIR at all but after removing the batteries and reinstalling them a couple of times the App/hub began to find the device only to conk out with a series of error messages. I persevered and eventually the PIR linked up OK. What the problem was I’ll never know.
We have been both pleased and disappointed in this system. First the things it does well:
Easy to install: it is all paired and you just have to download the app and follow the instructions. Other reviewers found this tricky, but it was all very straight forward for us. You just press the learn button on each device when prompted and it adds it to the system. We bought a few extra bits to add on and each device was added without a problem.
The only difficulty was that the door contact came without a spring on the back that forms the tamper switch. Obviously we didn’t know it needed this so couldn’t understand why it kept faulting. But a quick call to customer support sorted it out and they sent a new spring within 2-3 days.
Customer support: as above. Easy to get a hold of (within their office hours) and they sorted the problem straight away with minimal delay.
App controlled: I like that I can set or deactivate the alarm from anywhere. I like push notifications when anything happens: alarm set, triggered or activated. I like that I can add my wife and anyone else as users so they can download the app and control the system too.
It works: No further problems with the devices, they all work really well.
Customisable settings: I love that from the app I can set whether each device triggers a countdown, immediate alarm, or is completely ignored. And you can set each one for both fully armed and part armed modes. For example: when the system is fully armed (if we are away), my landing sensor can immediately set the siren off when triggered. But when part armed, it is omitted so we don’t trigger alarms when going to the loo or when we get up in the morning.
And finally some of the things that disappointed us:
– The hub has to be within reach of the WiFi router. This limits where it can go and in our house that means we often can’t hear the countdown chimes. So on occasion I have left through a door (forgetting that the system was part-armed) and 30 seconds later my wife has jumped out of her skin when the alarm blares
– Some of the setting in the app are not initially easy to find. Once you know where they are it is great, you just have to track them down!
– When there is a fault, the hub beeps every thirty seconds until it is resolved. This drove me mad and you can’t silence it temporarily. I found a workaround by unpairing the faulty sensor until the new tamper spring arrived. It was then very easy to set up again.
– Geofencing doesn’t seem to work for me. Not a big problem, but it would be a nice feature to have.
Finally, some advice and the overall judgement:
* If you don’t want to put holes in the walls to mount the sensors you can use a strong tape (we used Gorilla Glue tape but 3M would work great too). The door/window sensors come with pre-shaped tape but the PIRs, keypad etc do not.
* Overall, I recommend this product. It has its faults but for the price I’m happy with my purchase.
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Worth the price definitely its not to be missed and reassuring that good alarm system with good notifications so your informed of intruder and that the great think peace of mind
Fantastic bit of kit. Easy to install only took an hour.
Works flawlessly with the keypad and the app. Very customisable to allow the system to be set up how you want it.
So far so good , keep my home safe at 2500 km away. 10 stars for now . Good batery life aswell.
Installed this 4 month ago and it works like a dream. So easy to install…..made even easier as the installation intructions are first rate and easy to follow.
This is a well designed product, discrete and easy to locate throughout the house.
Thee Yale App is also very intuitive, nicely laid out and very easy to use. In essence its all very self explanatory and makes using this alarm system simple and reassuring.
So well done Yale.
Impressed with this alarm, very easy to fit.
The app is easy to install and use and works a trea
I needed an alarm for my apartment, and this kit was fantastic. It’s two sensors cover the lounge and balcony, the other in my bedroom, and I’ve actually put them on integral stairs, they’re discreet, secure in the corner, and would pick up movement not only in the rooms but also entering this way. The alarm unit is discrete, with, if you keep it visible, a simple LED light display to let you know the status Etc of the unit. It’s incredibly loud, and easily heard outside. I didn’t have room at the back of my Internet hub, so I connected this via a cable under my iMac using an Ethernet hub. And it works fine. The keypad is large enough to hold by hand, but too small to wall mount, however it’s very handy to leave by the door, with a simple ‘Lock’ button which is nice, no need for a code going out. The system can be fully or part armed, again great for downstairs. If you rent it’s a great system as you don’t have to wall mount anything, and can of course take it with you.
The kit comes with door sensors too, however I didn’t stick these on ( I think you can screw fix them as well, not sure) as my set up with the sensors was great, as well as a key fob alarm ‘arm / disarm’ button and a dummy alarm box for outside, unfortunately this needs proper fixing so I didn’t use it.
In addition the Apple app is fantastically simple, with basic commands.
You can also get text alerts, and emails detailing system events ie locking up, unlocking, movement Etc.
All in all, it’s the most inclusive easy to use and set up alarm I’ve seen, and definitely the best on the market right now.
Finally you can buy add on bits for it, additional door sensors, keypads, even a key fob!
I also have a Yale camera, which unfortunately doesn’t link into the system in any useful way, other than generate system information, ie lights going on / off and texting and emailing you if there’s movement, as well as the hub beeping briefly when you arm or disarm it.
I’d really like to see Philips Hue integration, for light alerts from the camera, however the alarm system itself can trigger Hue red lights to flash if an alarm is triggered.
So, in conclusion, fantastic system.
I had ti return the IA230 due to a fault but gave Yale another go and went for the IA330. Excellent product, easy to set up and the app and management of the system is really straight forward. Having seen both systems the 3 series is way superior; go for that.
Easy to fit, just follow the steps given. Fitted sensors on 2 doors and sensors in 2 rooms with the siren box outside. found very easy to install and set up. Works well and the siren is loud. Had it a few month now and had no issues. App works fine. love that you can turn on and off from the app and messages you if the alarm has gone off.
One of the sensors is duff. Sometimes responds and most times not. I first tested with tiny movements as the family held pillows over their ears in anticipation of the apocalyptic noise I pre warned them about. These tiny movements progressed into more of a MJ moonwalk, still nothing, finally doing jumping Jack’s, flying kicks and silver back chest beating… Nothing! Disarmed then rearmed and the thing went off nearly giving me a heart attack. However it then stopped responding again. Also the tamper disable feature doesnt work. This was all after testing with device walk through then checking sensors activated the alarm and screwing the sensors in place.
I await call back fron tech support before I update this review
update.
After waiting for 2 call backs from Amazon support, which did not happen (well one happened hours after the stated time I had already fixed the issues), I decided to call Yale directly. To cut a long story short, they pushed a firmware upgrade to my alarm which looks to have sorted various issues.
Some pointers.
You need to give the sensors 2 mins before you can move in front of them.
The external siren that does a series of beeps when you arm and disarm can be disabled but not via the app, Yale support have to do it (I didn’t want to alert the neighbourhood everytime I was coming and going).
The door sensor is designed for doors that close flush, alot of upvc doors have a ridge.
A great little system once you get it set up. I had a problem with the sounder and then couldn’t reset the bridge fault lamps without resetting the bridge. Worked this out myself as nothing in the instructions. They could be a little better but that’s the only problem I had. Great App but you have to dig around to find all the features.
Really easy to set up, install and use. Easy to add new sensors and controll it all via an app.
Very good for the money – really pleased and everything pre sync’d is a gift.
Careful adding smart door lock & which smart modules you buy – easy to confuse these.
Nice alround piece of kit,easy to install very pleased,no problem as yet.
Sooo easy to install the app takes you through the whole setting up
We put the alarm up for a relative and she loves it we tested it out a few times and download app on phone and found it really easy to use, she also has dogs and we tested this to make sure it works with dogs and it does, highly recommend
After reading around and looking at all of the various different alarms on the market, I eventually took the plunge and went for this. It’s one of the best bits of smart tech that I’ve bought so far.
Setting up was very easy and it does everything that I need it to. Sensors that come in the box are already paired and because it’s modular, I ended up getting some extra sensors that I added at the same time. Besides putting the bell box up, the whole install took less than an hour and it’s been faultless so far.
Was so easy to install – though not all sensors come with sticky pads as screws are the default option, but I found heavy duty double-sided pads work a treat. I’ve not installed the external siren until it’s had a one month trial run to check there’s no false alarms, but seems to be working well. Having options to arm with the app, keypad, Alexa, Google Assistant (and optional keyfobs) seems overkill, but more choice is better than limited. The internal hub siren seems very loud, but unlike my previous alarm panel, it’s not wall mounted and there’s nothing to stop an intruder quickly pulling out the cables and disabling it. For the money though, it’s a great system.
Great alarm, easy to install and works well. Happy customer.
This system ticked all the boxes for me. Being able to use the app has been helpful as I can arm and disarm the alarm remotely.
The alarm itself was easy to set up with the manual relatively well laid out, however, the app can be confusing and it is not very intuitive.
Overall, I like the system and over the 2-3months that I have had been using it there have been no issues.
easy installation. works as described. yale app has few issues. i don’t have alexa so no comments about that.
Wanted a smart entry and motion detection system and after some research this system seemed to be a good all round fit.
Installation – very simple, managed to install and test each device with ease. Also purchased an additional 2 window sensors which were discovered with ease. To install x4 window sensors, smoke detector, x2 PID’s and 2 external boxes,x1 keypad, took 3 hours. This could be quicker, I’m not an expert installer (DIY).
App & Setup – pretty straight forward following in app instructions and manual. I tested and activated each device as I installed so that I could custom tag the items in the device list for reference. I set up the window sensors in full and partial mode and the PIDs just for full arm. Setup custom arm/disarm accounts for house hold members.
Pleased to see the activity log records all events for 30 days.
All in all was quite surprised to see the negative reviews. In my experience the kit was as expected, the app and installation was actually better than I expected. I’ve yet to integrate hue and Alexa, but as of yet, pleased with the purchase and would recommend if you’re looking for a home alarm system with complete control via your smart phone.
Worth noting the range for devices reached all corners of the property with thick walls (built in 1860), didn’t have to consider extenders.
I bought this and read the reviews and did think about sending it back after reading some bad reviews. I am glad I didnt to be honest, simple to install and set up, if you can use a drill and a screw driver you can have this done quickly, the hardest part I think or most people is the external box fitting, but i am fine with this. I have this installed and completed in just under an hour. No issues with the app, download and follow the instructions as it says and you will have no issues.
So without Internet WiFi it’s very difficult to setup. The instructions book is very badly written with lot of things missing.
If you want a simple Alarm system which just works then this is the one. If you want lot of extra things then maybe pay more get those other ones.
I would give 5 star but I can’t do multi zone which is really annoying. I want to leave my garage constantly alarmed and not the house but I can’t do that I have to arm everything or nothing.
I’m very surprised about the range. I have a wireless pir in the garage 50m away through concrete walls etc. And works perfectly. And the mobile app works great it reminds us when we leave the house to arm the alarm.
One thing I noticed is the siren in the wall is not loud, in fact the small internal siren on the alarm box is even louder then the external one. Im. Dissapointed with that too.
Overall I would recommend I paid 197 black Friday. Id buy it again but I hope other better ones with more features come soon without having to pay 400