Yale Intruder IA-320G Sync Smart Home Alarm, Grey

Excellent produc
Great product. Because i live in rented accommodation i used double sided tape to all items except the outside alarm. All worked brilliantly. Just take you time and read paperwork correctly it helps! Lol. The app works well and you can set it up to recieve text when an intruder is detected. Tested by forgetting to disable system one early morning coming home from work.
My only complaint is that the bleep from the hub. I cant get it to stop!. Also the online help guide isnt very good. Otherwise fantastic for the price!

Remote setting and disarm by phone
Installation a bit confusing when trying to follow picture guide but not as bad as it seems I fitted the siren box first and everything else was straight forward remote arm disarm by mobile phone brilliant feature

Effective and affordable
Installed this a few months ago and have had no issues. The instructions could be a little clearer but the product is solid and effective. No rogue alarms yet.

Great App Based Wireless Alarm
This wireless alarm is really easy to install, with no wires at all. All that is required is one plug for the alarm’s hub to plug into and everything else, door/window contacts, PIR’s, remote keypad and external bell box all use batteries so no wires. Download the Yale home app and you can receive alerts, turn your alarm on and off using your mobile phone or tablet and also edit the functions.

Good with a couple of buts.
After looking at Boundary, Verisure and Simplisafe systems I opted for Yale on the basis of a very good Which report and the fact that I did not want a system that required monthly contractual payments (40 a month in the case of Verisure!).
As I have an old, large house I went for the 14 item system with an extra key fob and pet motion detector – not cheap, but Black Friday came to the rescue. Fitting was straightforward but here come the “buts” which prevented me from giving 5 stars overall. Firstly, the instructions rely mostly upon pictures which are not always clear; that said, where there was some small print it advised that the pet motion detector should not be used if your pets climb on furniture – try telling that to a couple of cats. Secondly, nowhere did it say that the key fobs have a tiny locking switch. I thought that I had 2 duff fobs until I looked at them closely under a strong light and then bingo. On a similar note, nowhere did it inform you the motion detectors sleep for 2 minutes after you have activated the system which could lead you to think that there could be a problem, that is until you search the clunky help site. Lastly, the blurb makes much of the fact that the system requires no wiring because it relies on batteries; that’s good you think – until you open the camera and discover it needs a mains feed. Oh well, I’ll position it in accordance with Plan B.
Now, please don’t get me wrong; Yale have produced a very good system which is let down slightly by the quality and extent of the instructions/information which unfortunately, prevents it from being excellent.

Great Home Fit Alarm
Please read the instructions carefully before installing

The PIR sensors are simple to install as are the door sensors ( be careful with the tamper springs )
The heat/smoke/PIR sensor can take up to 10 mins to setup but be patient. When setup will appear as 3 sensors on the device listing.

Works a treat when setup, alerts to email when activated/deactivated by device

Great value on Amazon when I purchased

Would I buy again, yes

Yale Wireless
Easy to install and setup I bought extra door contacts and key fobs for ease of use, purchasing the heat smoke PIR for kitchen, hallways and bedroom , the extra capacity of detectors and range are an excellent feature even reaches to garage and garden hut .The app is easy to use for remote control I can definitely recommend this to anyone looking for a wireless alarm

Good
Installation was easy and straightforward.

Hopefully it will deter burglary but time will tell.

Not at all bad
Bought to upgrade from a 20 year old alarm that had served me well but spares were no longer available.

Pros;
Good modular easy to use wireless system and in the kit form supplied all the components are already synchronised
Relatively easy to install and set up but instructions supplied are not very clear
The app seems to work well as of May 21 making arm / part arm and disarm by phone a very simple task
A walk test to confirm sensors work ok can be done via the app
Bell box timing (how long it sounds) and comfort LED control can be set within the app
Users can all have different / personal codes
This alarm is very loud – both the bellbox and the internal siren
Integrates well with the Hue lighting system, lights can flash when an alarm is triggered looks like DEFCON 1 has arrived 🙂

Cons;
The door contacts are poorly designed – totally ridiculous shape making them difficult to fit to a recessed door or window.
The keypad buttons are not very tactile ie you need to press them with some force to register but i have the keypad(s) only for backup anyway
The external bellbox uses D batteries so these will need to be changed regularly making a long ladder an essential accessory with this alarm
The screws supplied in the fitting kit are generally of poor quality and in my view those supplied for the bellbox were to short for such a heavy item.

Summary;
So some limitations but overall a good system for the average chap or chapess to install and use.
Improvements can be made to the design, the contacts are an obvious item to improve.
In regard to the bellbox why don’t they offer a mains powered bell box option using a transformer and fly lead with 3 pin plug so the internal battery only becomes a backup ? this has to be possible and would make the system a lot easier to maintain.
I added two additional PIR’s and a second keypad to the system – very easy and quick to do.

Dont know yet how long the batteries will last, would like to see some indication of life left in the app which could be another improvement.
All things considered – recommended.

Recommended
Very happy with this purchase. Easy to install & use. Very pleased.

fantastic
House alarm because of the motion detector and east fi

early days ye
Only just setup and not fitted the outside siren yet, instructions were rubbish.
but the system seems to work well and fitting to the wall is easy, as no wires, Range is also great. only time will tell, I will do a follow up in time.

Good system. Long voice commands can be fixed with workaround
Had for a few years now and been pretty happy. Relatively east to set up, window alarm batteries last a long while and no “false” alarms, also pretty easy to use. Negatives are that the app doesn’t talk to yale smart camera app (why wouldn’t you integrate them Yale?), it would be great if arming alarm also turned cameras on. Also as many people found voice command on Alexa is rubbish and long winded. But playing around in alexa app I found a way to fix this and now it arms when I say goodnight or goodbye along with turning off lights etc. To do it create or go into a routine (e.g goodnight one) and add new action, head down to bottom for “customised” and you can enter text which matches a voice command e.g “ask yale smart living to part arm the alarm”. I’ve also set up a routine where action (when this happens/voice) is when I say “set alarm” and then the custom action is as above to giving a shorter voice command option. You can only add one voice command per routine though I think 😉

Good
Fairly straightforward to fit and seem to be working well. Regarding the problems some people have reported with upvc windows and doors – I didn’t have a problem. My upvc windows and doors have the angled edges like everyone else but the trick is to fit the magnet to the recessed / moving part (eg window) and the receiver to the frame. The kit includes self adhesive spacers to ensure that both section fit reasonably close together but it’s important to realise that the fit doesn’t have to be perfect. As long as the top and tail of both units lie in the same plane (and are as close together as possible) the faces do not have to be exactly parallel to each other. The angle of the upvc fittings will induce an angle but it doesn’t affect function.

Excellent concept, nicely implemented (in the main), with some strange design decisions made
We previously used a Friedland alarm system which is now over 15 years old, so when two of the sensors stopped responding, we decided to replace it with a “smart” system which would integrate with our other devices (Alexa, Hue and so on).

After deciding on key criteria (wireless, over 15 metres wireless signal detection range, integration with smart home, no monthly subscription, door chimes, ability to handle significant number of sensors (3 door contacts, 8 PIR for home and outbuildings), we settled on this unit. Some of the products we looked at from other vendors said “80 metre wireless signal range” but when you read their manuals, this was 80 metres “clear” i.e. when used in the middle of a field, and went down to 15 metres if you were foolish enough to use the product inside a building with actual walls in it!).

On unboxing the kit, it seemed quite straight forward so we went for it, and let it walk us through the smart installation wizard. The steps were fairly simple and within 30 minutes the system was up and running. Another 10 / 15 minutes of playing around we got the Alexa integration running, plus the Apple watch functionality working.

The “strange” design decisions were:

on the hub, for the backup battery, there’s a switch that needs to be toggled in order to enable the battery. The toggle label, unlike every other switch I’ve ever come across, gives instructions for using the switch rather than showing the state of the switch. So, instead of showing On / Off with the switch being positioned under the relevant value (like everyone else does), it shows a left pointing arrow followed by the word “on”, indicating (I think) that you need to slide the switch to the left such that it’s NOT under the word “On” in order to activate the backup battery. That’s just plain daft, and even worse, until you switch it to On, you’ll get an orange light on the front of the hub and a beep every 30 seconds until you figure out what’s wrong, which is pretty annoying.

There’s a door chime function whereby the hub emits a chime sound whenever entry points are used. The chime sound (accessed from top left waffle button, settings, alarm settings, system settings, general configuration) was initially set to “No Sound”. I turned on the door chime for both door contact points and couldn’t figure out why it wasn’t making a noise until I went searching on the net and found someone who’d turned it on. Questions are a) what’s the point of having a door chime function if you’re going to default it to “no sound” and b) if you’re going to be idiosyncratic enough to default it to silent, why hide the setting under five levels of menus? Another daftness.

the watch app stopped working overnight, so we couldn’t disarm the system from the watch. I can only assume that it timed out, but I’ll check that tomorrow and update the review if necessary. As things stand, having a watch app that can time out turns the watch integration into a novelty that is of no use in the real world. Edit: after digging around, I found that by going to top left waffle menu, settings, users, app security, and switching on “Enable touch ID”, the watch stopped needing the phone to log onto Yale before it maintained sync with the alarm, so the watch integration is now a useful addition to the ways to interrogate / arm / disarm the alarm, and it isn’t just a novelty any more.

Anyway, after spending a minimal amount of time setting the system up and then AGES figuring out the daftnesses, we’ve finished up with a system that integrates with the rest of the house, has a good range, and first impressions are very favourable.

The first thing we did on registering with the Alexa skill was to change the names of the devices to “Yale security”, “Yale front” and “Yale back” to simplify arming and disarming by voice. Now, by saying “Alexa arm Yale security”, the alarm is set and “Alexa disarm Yale security” causes her to ask for the pin and when you give it, the alarm is unset. Nice. We also did a routine which is triggered by the “arming of the system” event, which causes the “Messaging” action in the routine to broadcast “the alarm is now set” to all Alexa devices, as well as an “unset” equivalent, to let everyone know that the alarm isn’t set anymore.

Additionally, the chime function is an irrelevance if you have an Alexa device or two, since you can set up a routine that is triggered by doors opening. When the “Yale front” contact sensor is triggered, the routine broadcasts “the front door has been opened” to all Alexa devices and similarly a message for back door opening is in place. Lots better than a “dinkdink” noise coming out of the hub…

The Alexa integration means the keypad and fob provided with the kit are redundant, so we’ll just take the batteries out of those and stick them in a drawer somewhere. The rest of the kit is great, though, so I’d recommend this system to anyone who wants a flexible, extensible, alarm system that they can install themselves and integrates well into a smart home

Good deal... Until you need Yale to help you
Absolute disgrace of customer support; after you buy you are pretty much on your own when something goes wrong. Had this product for more than one year and keypad digits are clearly fading away. It started beeping randomly and they clearly had no clue of what was going on. Forget about getting support in a timely fashion…it may take months before they even reply to your email… I don’t think I’d recommend Yale products.

Fantastic security system
Fantastic, easy to set up product, I am not a tech savvy person but had no issues setting this home security system up myself and adding extras to it. Always recommend to others

Easy install
Great item.very easy to install.pirs already setup and the additional pirs easy to set up. Has wireless key pad but a touch small for me so would advise fob or definitely the app on your smartphone. Very easy to disarm and arm when you load the app.

Great value for money
East to install only took about 1 hour only gripe is that the app and the control panel supplied don’t seem to sync i.e. if you arm from the panel when leaving house the app doesn’t see system as armed on smartphone
Best thing is if you move home you can take it with you.

Brillia
This product was so easy to set up. Not sure why other people are having problems. It couldn’t be simpler. Just follow the instructions. Brilliant device and easy to use.

Cant fault i
I really don’t understand the negative feedback some have given for this alarm system. I found it very easy to install and easy to set up. There are many customisable features including controlling the external siren via the App. I agree the door and window sensors don’t line up on VPVC frames but they do come with spacers to raise them up far enough to function correctly.
I’ve had an earlier Yale alarm on a different property and was impressed by the battery life of the sensors.
All in all I am very happy with this product and would happily recommend to anyone.

Great alarm
i had a Yale alarm before but wanted something driven from an app allowing updates to be sent to my phone and this does the trick.
The install is simple enough, the battery last for good amount of time and the alarm works well.

Easy to install.
Easy to install and the setup and control works well through the app. Online support is a little slow to respond to messages – about 5 days on average.
Could work better with Alexa and ITTT compatibility would be useful.
The entry detector does not override other non entry detectors like my old Yale system, so keypad has to be positioned close to door before other detectors sense movement or they all have to be set as entry which isn’t ideal.

Installation instructions could be bette
*Updated after a year of use*
Nov 2020 – Once into the installation I realised that some aspects should be easier. Do NOT remove the battery tab on the PIR’s, door sensors or keypads until you have positioned them, as the tamper alert can be very annoying. The installation instructions, as mentioned in many reviews, are basic and need more written guidance rather than just pictures (same goes for the help in the App). Having said that, the system is easy to install, completed in a few hours even with the additional PIR’s/keypads and door sensors I’d purchased, the longest time being installation of the Siren boxes. I found little guidance from the Yale site or the App for setting up sounds. For example, it turns out you have to head to general configuration-Door/Window Contact chime sound to enable sounds, even though in, say, door sensor under devices you have set up panel chime. Yale need to improve the help sections to link this information. Explaining that there is an on-off lock slider on the Key Fob might also have been useful. However, adding additional kit was a breeze, as was testing (Walk Test under Alarm Settings).
Jan 2022 – I find the app easy to use, and notifications to me and the second registered user are quick and informative, e.g. alarm armed, ac power outage, sensor activation alert. The app has been updated during this time, so I get told on the home screen if a sensor is triggered, e.g door open. None of the systems batteries have needed to be changed yet.

Easy installation and high quality.
Very good quality. I am very happy with my purchase. Very responsive sensors and installation is very easy.