Hive 851814 Thermostat for Heating control (combi boilers) with Hub, White, 620.0 mm*150.0 mm*620.0 mm




Weight: 850 g
Dimensions: 15 x 62 x 62 cm; 850 Grams
Model: 851814
Part: 851814
Colour: White
Pack Quantity: 1
Batteries Required: No
Manufacture: Hive
Colour: White
Quantity: 1

293 Responses

  1. Anonymous says:

     United Kingdom

    Ensure it is suitable with your boiler before purchasing.
    Bought this recently as our old thermostat was rubbish and difficult to use. This has allowed us to control our heating schedules and temperature from our phone. User friendly app and simple platform makes it easy to see exactly when and temperature you are heating your home too.
    Excellent installation from British Gas which was included in the price, date set and the installation took approximately 1hr.
    Really pleased with this product, it’s so intuitive and allows us to control the heating from anywhere.
    Not really sure how much money it will save us, but did get stuck in traffic recently and I was able to turn the heating off from my phone which was scheduled to come on. The old thermostat would have come on and heated an empty house, unnecessarily.
    It also allows us to return to a warm house which has been great during the winter.
    Excellent product, hopefully will pair with some smart plugs in the future.

  2. Anonymous says:

     United Kingdom

    Hive heating control- first class produc
    Professional installation was both quick and efficient. Full explanation of how to use the thermostat and the app, to enable easy control of the heating and hot water system. Definitely recommend.
    Easy to control system both at home or away from home using the app.

  3. I Heart Motherhood says:

     United Kingdom

    Hive heating control- first class produc
    Professional installation was both quick and efficient. Full explanation of how to use the thermostat and the app, to enable easy control of the heating and hot water system. Definitely recommend.
    Easy to control system both at home or away from home using the app.

  4. Anonymous says:

     United Kingdom

    Excelle
    Engineer installed really quickly, easy to use, thermostat is portable so can move from room to room. Didn’t have a thermostat before just a timer so this is grea

  5. TeresaKOWwpped says:

     United Kingdom

    So easy to use
    Works great now, installation was quick, but I wouldn’t purchase the installation with it, after installation the heating wouldn’t work, called hive and they said they couldn’t get British Gas out until the Monday, meaning no heating all weekend, called my boiler service engineer and he came and sorted it, the British Gas engineer hadn’t located the receiver properly so it wasn’t sending signal to the boiler, once my boiler service engineer had rectified the problem the boiler and hive worked fine, highly recommend this as so easy to use, buy the package but not the installation, if you have someone that services your boiler annually, then ask them to install.

  6. Anonymous says:

     United Kingdom

    Complete control to the half degree and to the minute.
    I had Hive at a previous address so was already a fan. I bought this on Black Friday so paid 150 for the whole thing including fitting. No problem with fitting and set up. I like it’s ease of use and wire free operation.

  7. PenneyMMGoxwy says:

     United Kingdom

    Hive Thermosta
    Bought the Hive thermostat from Amazon and it was fitted by British Gas, everything went like clockwork and it is brilliant. House now at an even temperature with remote control of the system through your smart phone or direct on the thermostat. I would recommend this to anyone.

  8. Anonymous says:

     United Kingdom

    Complete control to the half degree and to the minute.
    I had Hive at a previous address so was already a fan. I bought this on Black Friday so paid 150 for the whole thing including fitting. No problem with fitting and set up. I like it’s ease of use and wire free operation.

  9. Anonymous says:

     United Kingdom

    Hive Thermosta
    Bought the Hive thermostat from Amazon and it was fitted by British Gas, everything went like clockwork and it is brilliant. House now at an even temperature with remote control of the system through your smart phone or direct on the thermostat. I would recommend this to anyone.

  10. Danielle S. says:

     United Kingdom

    Great device Great Deal
    This product is a great replacement for the old thermostat I have a disbility so it makes my life so much easier now that I can operate everything from my phone without having to get up. I use an iPhone and the app isnt’ runnning smoothly yet as when I put a schedule in it doesn’t save the times and changes, I have contacted customer services they told me to uninstall and then reinstall app which I did and it made no difference so I’m still waiting to hear what to do about that but I can still use it manually anyway. Also you don’t get any paperwork from British Gas to say what work was carried out I needed this for my landlord and even checked before installation however this was’nt the case so now I’m having to try chase it up with customer services with no luck so far.

  11. notmyyearoff says:

     United Kingdom

    So Far So Good
    I decided to order the two channel heating and hot water thermostat with professional installation via Amazon when there was a deal on in November. The thermostat arrived soon after with my free echo dot as part of the deal. I booked my professional British Gas engineer visit through Hive online via the leaflet that came with the thermostat it was surprisingly easy and I had an appointment booked just six days later! I had two British Gas emails reminding me of my upcoming visit and Simon the BG engineer turned up as arranged. I have a gravity fed type cylinder with a thermal store in the airing cupboard and a regular Worcester Bosch Greenstar 24i condensing boiler downstairs in the utility room. The BG engineer only had to remove the front off my previously installed Salus programmer that separated the hot water for summer use and put the Hive receiver (which he brought with him) onto the existing wires and backplate. It worked a treat. The Hive little WiFi signal hub was plugged into my modem and all was working via the thermostat. I’d already downloaded the app in readiness of my installation so my BG engineer showed me how to set up my schedules plus boosting the hot water and heating. He didn’t set the receiver to gravity fed mode as this keeps my hot water separate when I just want hot water (thermal store cylinders take hot water from the boiler to store it for radiator heating and hot water through the taps and showers, you have to have the hot water on so it can store hot water, the boiler isn’t on all the while nor the pumps) I hope this helps others with a thermal store cylinder with a condensing boiler, you need the two channel receiver not just the heating one as you need the hot water too or your central heating won’t work with a thermal store cylinder.

    The app is easy to use I haven’t as yet set this up with Alexa echo dot as it’s very easy on the app on my mobile.

  12. DemetraDingle says:

     United Kingdom

    Great product...
    Great product, and does what it is meant to. Great freedom with controlling or changing the settings. I would like to see geofencing, so when we leave the hearing automatically turns off. Also, the ‘ready by’ isn’t that great. I know it only comes on a maximum of an hour before the time is set, but it only seems to boost the heating closer to the time, but it still doesn’t reach the temp at the set time. Still a great product.

  13. Anonymous says:

     United Kingdom

    Great product...
    Great product, and does what it is meant to. Great freedom with controlling or changing the settings. I would like to see geofencing, so when we leave the hearing automatically turns off. Also, the ‘ready by’ isn’t that great. I know it only comes on a maximum of an hour before the time is set, but it only seems to boost the heating closer to the time, but it still doesn’t reach the temp at the set time. Still a great product.

  14. JereThibeault says:

     United Kingdom

    Bad installation, good produc
    I paid for the installation and took the day off work. The engineer failed to turn up the first time, when I rang British Gas they kept telling me he’d be there soon, the 6pm window passed but he was still coming. Needless to say he never turned up. The second appointment came, engineer turned up thinking he was fixing the boiler, luckily he did manage to fit the hive. I was supposedly given a 30 cheque for the missed appointment but that hasnt turnedup either. The product it self is quite good, does what its supposed to. Not sure its a must have but it makes it easier to schedule the heating. I use my smart phone rather than Alexa, because its easier. Sometimes the app loses connection, but overall pleased. I certainly wont be changing my gas supply to British Gas though.

  15. Anonymous says:

     United Kingdom

    Worth having.
    After a bit of hassle with British Gas, who didn’t turn up for the appointment first time around, I can now say this gadget is worth the hassle! I use it a lot to regulate my heating, it is easy to use on the ap. I haven’t tried the other gadgets that can go with it but hope to when I can afford them!

  16. WilheminaPruett says:

     United Kingdom

    Good produc
    Bought as a black Friday deal, so I expected to have to wait a few weeks for install, however when I went onto the website there were plenty of available slots, and I waited no more than a week (which fitted in with my schedule). The engineer was here for about 90 mins, and did a good job with the installation.

    It’s handy to be able to set different temperatures for different day and timeslots, and to be able to control the heating from our phones.

    The only downside so far (and it’s only a small issue for us) is with hive generally. You can only use one account to control hive devices, so if there is more than one person in the household they have to share the same account, which means you can’t ringfence certain devices.

  17. Anonymous says:

     United Kingdom

    Excellent device but pay for installation unless you are a genius
    Some reviews say you can wire this in yourself, I disagree unless you are a gas installation engineer. I did think about doing it myself but as it was a Black Friday sale I opted to go for a paid for engineer install, he spent a lot of time in the boiler replacing my existing wiring from my old thermostat, installed a wireless receiver by the boiler and a hub on my wired network. The app works very well on my phone and iPad, you set a time for it be ready at so you don’t have to predict when you want it warm. There is an away from home setting that turns the heat off while you are away and back on when you approach home. A holiday mode that sets a frost protect mode on for however long you need. All in all very impressed, it does what I expected plus more. The installation was 9 days from buying so again I think British Gas has got the timing right, some people said it took months. Love it!

  18. LanX59ykpk says:

     United Kingdom

    EXCELLENT CONTROL
    my old controller worked on a 2 degree difference ie you set for 21 it wouldn’t kick in till it was 19 degrees and switch off at 23.
    This you had a min of 4 degrees difference .
    this is approx. !/2 to 1 degree difference and keeps the temperature stable. With the hive app you can control this away from home . A friend uses this for his parents that have dementia . He can ensure that the house stays warm even if they turn the system down. You can get notifications if the temp drops or rises above a set temp.
    excellent piece of equipment.
    My only complaint is it needs a stand unless lying flat.

  19. Product Reviews Net says:

     United Kingdom

    Impressive
    Upgraded our heating to smart. Got a nice deal via Amazon, including an Echo Dot. Installation is via on-line, using the code in the Hive pack. Engineer came and installed everything in around 1.5hrs. The thermostat is a tidy bit of kit and the app is simple to use. We’ve had for a month now and no issues whatsoever as we have excellent wifi throughout the house. Minor quibble is the app very occasionally freezes and transferring a day schedule across to other days can’t be done (unless I’ve missed something). In all, excellent so far.

    UPDATE: turns out I have missed something regarding schedule copying. It can be done!

  20. JulissaGeorge says:

     United Kingdom

    Golden Review Award: 5 From Our UsersVery pleased with this, and bargain price for Black Friday!!
    I wanted a Nest, but the Black Friday deal on this was too good to pass up! Free installation happened within a week, and the engineer was great and really helpful and chatty.

    The system itself is really good. The kids and I can all work it. It’s clear. You can preset times when you want it to come on, and work the heating from a remote location. You can even configure it to switch off as you leave the house.

    There’s a small white box next to my boiler now (which overrides the system if WiFi is down as well) and a hub near the router.

    It works perfectly with Alexa.

    I live in a Victorian house with high ceilings and draughts and I have to leave doors ajar for the cat. My heating bills are very high, but according to the Smart Meter this is already saving me quite a bit of money. I think it will pay for itself over the next year or so, and of course, help the environment at the same time.

    Obviously it’s not as technologically advanced as the Nest but it does what it needs to do for me!

    It also communicates with Philips Hue lights.

    The only thing I’d knock a star off for is the app. Its UI isn’t great and it took a while to figure out what to do. I’m pretty bright but it was counter intuitive in parts.

    The other thing I’d say is that you need to consider where you want the thermostat part before the installer comes out. I decided not to have it fixed but to move it around until I found the right place. It’s worth buying a stand for it if you think this is what you’d like to do.

  21. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our UsersVery pleased with this, and bargain price for Black Friday!!
    I wanted a Nest, but the Black Friday deal on this was too good to pass up! Free installation happened within a week, and the engineer was great and really helpful and chatty.

    The system itself is really good. The kids and I can all work it. It’s clear. You can preset times when you want it to come on, and work the heating from a remote location. You can even configure it to switch off as you leave the house.

    There’s a small white box next to my boiler now (which overrides the system if WiFi is down as well) and a hub near the router.

    It works perfectly with Alexa.

    I live in a Victorian house with high ceilings and draughts and I have to leave doors ajar for the cat. My heating bills are very high, but according to the Smart Meter this is already saving me quite a bit of money. I think it will pay for itself over the next year or so, and of course, help the environment at the same time.

    Obviously it’s not as technologically advanced as the Nest but it does what it needs to do for me!

    It also communicates with Philips Hue lights.

    The only thing I’d knock a star off for is the app. Its UI isn’t great and it took a while to figure out what to do. I’m pretty bright but it was counter intuitive in parts.

    The other thing I’d say is that you need to consider where you want the thermostat part before the installer comes out. I decided not to have it fixed but to move it around until I found the right place. It’s worth buying a stand for it if you think this is what you’d like to do.

  22. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersDelivers everything it promises
    I wasn’t sure about the product and I thought a lot before purchasing it. And did a lot of research. Everything pointed me in the direction to get one.

    I live in a rented property and that was another issue. I’ve been here 5yrs and there’s no thermostat at all. It’s a case of constantly getting up and down to control the heating and it was either too hot or cold, extremely difficult to be comfortable.

    But, I approached my landlord and explained and they kindly agreed to pay half. As one half is fitted to the boiler and the other is connected to your own phone and register it to yourself.

    We got the option with installation and Amazon had an offer on which was 50 cheaper than purchasing it direct from hive.

    We only had to wait about 7-10days for installation. The British Gas Engineer was lovely and set everything up and gave me a demonstration on how to use it and helped connect it to my phone.

    We’ve had it about a month, just as the cold weather set in. What a phenomenal difference it’s made. My house has been a cosy temperature and no one has complained of being too hot or cold.

    I’ve been very unwell and my mobility has been greatly impacted. So, the feature to control it via my phone has been phenomenal.

    I’ve set it for 20 degrees in the morning until 8.30am whilst everyone gets up and ready. Even though I’m at home throughout the day, I’ve set it to 16 degrees; I’m doing more to keep warm during the day and of course the sun is helping too. I did have it increase to 19 degrees at 4.30pm as the sun goes down and the temperature drops, but I’ve changed it today to 3.30pm as it’s getting darker earlier. And then at 7.30-10pm it’s at 21 degrees, a time when we are all relaxing and moving less. During the night I’ve set it at 10 degrees so the house never gets too cold.

    Of course there’s a lot of times I need to rest during the day and therefore feel the cold more. But, it’s so easy to click on my hive phone app and click boost, which I set at 21 degrees.

    Setting up the app was easy as you set one day, then copy it for the rest of the week. Weekends it comes on in the morning later as no one needs to get up as early for work.

    We’ve all got the app and it connects to the same account. So Hive knows if you’ve all gone out and turns down the heating. Which is a phenomenal feature to save you money.

    It also knows when anyone is coming home and switches the heating back up, so the house is warm when you get home.

    The actual thermostat can be free standing or wall mounted. I’ve decided to use command 3m Velcro strips to attach it to my wall. The instructions tell you the best places to mount it. I wanted the ability to move the thermostat; if I’m out and my daughter is home alone, she can keep it in her bedroom and keep her room at a comfortable temperature for her. Or when I’m better, I work from home, everyone else is out in the day, so I will use it in my home office room to ensure it’s a comfortable temperature for me to work all day.

    The thermostat looks really nice too, it’s a lovely design and you can use the control manually on the unit too for controlling the heating. Unfortunately, the only drawback is the shiny front, it’s easy to leave fingerprints on it. But, it’s actually no big deal as we all use our phone app to control the heating.

    There’s also the feature to control the heating remotely if you’re away. Something we rarely do as I’m always at home. But, it’s another great addition.

    Overall, I’m delighted with it, it’s made a phenomenal difference to my home.

    Time will tell if it reduces my utility bills as it claims. I’m always happy to save money.

    So pleased we’ve got one. It delivers everything it promises!

    I believe you can add additional thermostats to other rooms, but in a 3bed house we’ve managed just fine with one.

    Definitely pleased it was fitted professionally, I wouldn’t have had a clue how to fit it to the boiler. And the whole set up and tutorial from the fitter was extremely helpful too. Saved me time, effort and frustration learning a new gadget. But, it’s great you can purchase it without installation, for those capable of doing it themselves.

    A very happy Hive customer and I honestly recommend it highly. Thank you Hive

  23. ShelliTelfer says:

     United Kingdom

    Love having more control over my hot water and heating
    Loving my hive. Installation took about 30 minutes by an engineer. I have linked it to my Alexia and it works well. Setting schedules is really simple. The app platform is easy to use and negotiate. You can set the the temperature to prevent frozen pipes. If you prefer to do it manually the thermostat is easy to use and looks good too. I would recommend

  24. KarriZ35xi says:

     United Kingdom

    Golden Review Award: 3 From Our UsersDelivers everything it promises
    I wasn’t sure about the product and I thought a lot before purchasing it. And did a lot of research. Everything pointed me in the direction to get one.

    I live in a rented property and that was another issue. I’ve been here 5yrs and there’s no thermostat at all. It’s a case of constantly getting up and down to control the heating and it was either too hot or cold, extremely difficult to be comfortable.

    But, I approached my landlord and explained and they kindly agreed to pay half. As one half is fitted to the boiler and the other is connected to your own phone and register it to yourself.

    We got the option with installation and Amazon had an offer on which was 50 cheaper than purchasing it direct from hive.

    We only had to wait about 7-10days for installation. The British Gas Engineer was lovely and set everything up and gave me a demonstration on how to use it and helped connect it to my phone.

    We’ve had it about a month, just as the cold weather set in. What a phenomenal difference it’s made. My house has been a cosy temperature and no one has complained of being too hot or cold.

    I’ve been very unwell and my mobility has been greatly impacted. So, the feature to control it via my phone has been phenomenal.

    I’ve set it for 20 degrees in the morning until 8.30am whilst everyone gets up and ready. Even though I’m at home throughout the day, I’ve set it to 16 degrees; I’m doing more to keep warm during the day and of course the sun is helping too. I did have it increase to 19 degrees at 4.30pm as the sun goes down and the temperature drops, but I’ve changed it today to 3.30pm as it’s getting darker earlier. And then at 7.30-10pm it’s at 21 degrees, a time when we are all relaxing and moving less. During the night I’ve set it at 10 degrees so the house never gets too cold.

    Of course there’s a lot of times I need to rest during the day and therefore feel the cold more. But, it’s so easy to click on my hive phone app and click boost, which I set at 21 degrees.

    Setting up the app was easy as you set one day, then copy it for the rest of the week. Weekends it comes on in the morning later as no one needs to get up as early for work.

    We’ve all got the app and it connects to the same account. So Hive knows if you’ve all gone out and turns down the heating. Which is a phenomenal feature to save you money.

    It also knows when anyone is coming home and switches the heating back up, so the house is warm when you get home.

    The actual thermostat can be free standing or wall mounted. I’ve decided to use command 3m Velcro strips to attach it to my wall. The instructions tell you the best places to mount it. I wanted the ability to move the thermostat; if I’m out and my daughter is home alone, she can keep it in her bedroom and keep her room at a comfortable temperature for her. Or when I’m better, I work from home, everyone else is out in the day, so I will use it in my home office room to ensure it’s a comfortable temperature for me to work all day.

    The thermostat looks really nice too, it’s a lovely design and you can use the control manually on the unit too for controlling the heating. Unfortunately, the only drawback is the shiny front, it’s easy to leave fingerprints on it. But, it’s actually no big deal as we all use our phone app to control the heating.

    There’s also the feature to control the heating remotely if you’re away. Something we rarely do as I’m always at home. But, it’s another great addition.

    Overall, I’m delighted with it, it’s made a phenomenal difference to my home.

    Time will tell if it reduces my utility bills as it claims. I’m always happy to save money.

    So pleased we’ve got one. It delivers everything it promises!

    I believe you can add additional thermostats to other rooms, but in a 3bed house we’ve managed just fine with one.

    Definitely pleased it was fitted professionally, I wouldn’t have had a clue how to fit it to the boiler. And the whole set up and tutorial from the fitter was extremely helpful too. Saved me time, effort and frustration learning a new gadget. But, it’s great you can purchase it without installation, for those capable of doing it themselves.

    A very happy Hive customer and I honestly recommend it highly. Thank you Hive

  25. Anonymous says:

     United Kingdom

    Perfect addition to a smart home
    Other than nearly scratching through the code for the professional installation (I don’t currently have a thermostat so didn’t know where to start) this is a great product. Been wanting one ever since other family members got them. The anti freeze (turns your heating on if it gets below a certain temperature) feature is a nice bonus!

  26. CobbKaye33 says:

     United Kingdom

    Easy to use and fantastic customer service
    I’ve now been using the Hive system for just under two years and have had a great experience. There were some issues on install, the first engineer sent was unable to fit it properly and we were left without heating for two days in the winter as a result. Not great! However, after this initial problem, the experience has been great. The system is so easy to use and I have to say the customer service from Hive has been fantastic. They noticed our signal was struggling a little and sent a signal booster free of charge, when we swapped to a new combi boiler they sent a new receiver that was compatible with this free of charge and I’ve recently had an issue with my thermostat and they’ve sent a replacement, again, free of charge! Thanks for making such a great product and providing wonderful customer service. I’d thoroughly recommend contacting them via social media as it generally gets a quicker response than an email. My only gripe is that the bulbs etc can be a little costly but in general they drop down to a decent price around bank holidays, Black Friday etc.

  27. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our UsersInstallation - Important to know
    If you order with installation and you only receive the thermostat, DO NOT PANIC! The hub and receiver should be brought by the engineer when they come to fit it (hopefully!). I thought I had ordered the wrong item but I found a little note on the product page that explains it. I know some people have complained about the delay in getting an engineer appointment but when I booked mine (Nov 2018) the first available slot was 7 days away, which I don’t think is too bad.

    If you want to install this yourself there is plenty of detailed information available, and in most cases it’s a straight swap with minimal wiring, if you can change a light switch or a plug socket, you can do this. Check the wiring in your current programmer/timer, if you have live/neutral, hot water on/off and heating on/off then you are good to go. The Hive uses a standard backplate so you may not even have to do any wiring at all.

    In my case we have a new controller, but with a remote thermostat, which is a little more awkward, but with the current offer professional installation is virtually free, so let them worry about it.

  28. LindsayRhoades says:

     United Kingdom

    Golden Review Award: 5 From Our UsersInstallation - Important to know
    If you order with installation and you only receive the thermostat, DO NOT PANIC! The hub and receiver should be brought by the engineer when they come to fit it (hopefully!). I thought I had ordered the wrong item but I found a little note on the product page that explains it. I know some people have complained about the delay in getting an engineer appointment but when I booked mine (Nov 2018) the first available slot was 7 days away, which I don’t think is too bad.

    If you want to install this yourself there is plenty of detailed information available, and in most cases it’s a straight swap with minimal wiring, if you can change a light switch or a plug socket, you can do this. Check the wiring in your current programmer/timer, if you have live/neutral, hot water on/off and heating on/off then you are good to go. The Hive uses a standard backplate so you may not even have to do any wiring at all.

    In my case we have a new controller, but with a remote thermostat, which is a little more awkward, but with the current offer professional installation is virtually free, so let them worry about it.

  29. RenatoRhziny says:

     United Kingdom

    Excelle
    This replaced a broken thermostat and was installed by a British Gas engineer, the install wait list was around 2 weeks at the time so if you need it ASAP then install it yourself or get a plumber. The product itself works perfectly, however the thermostat does seem to read quiet high.

  30. SilkeStubbs says:

     United Kingdom

    Excelle
    This replaced a broken thermostat and was installed by a British Gas engineer, the install wait list was around 2 weeks at the time so if you need it ASAP then install it yourself or get a plumber. The product itself works perfectly, however the thermostat does seem to read quiet high.

  31. AndraY81mxk says:

     United Kingdom

    Don't hesitate
    The system works a treat and is so easy to operate. It was easy to book an engineer and he came without problems and installed very quickly. Very happy with it.

  32. Anonymous says:

     United Kingdom

    Don't hesitate
    The system works a treat and is so easy to operate. It was easy to book an engineer and he came without problems and installed very quickly. Very happy with it.

  33. Anonymous says:

     United Kingdom

    Golden Review Award: 304 From Our UsersPLEASE READ THIS IF YOU BUY WITH INSTALLATION INCLUDED
    I haven’t had this installed yet – two week wait for an engineer – but this review is to alert people to the out-of-date information included with the unit regarding how to book an installation. Both the phone number and web address provided with mine are inaccurate. If you call the number given you will be told the new number, but I strongly recommend you don’t use it: the automated routing system is the type you have to talk to – and it understands very little! My phone came dangerously close to an encounter with the wall!

    Use the web address given, but replace ‘install’ with ‘shop/instore’ – without the quote marks, of course!

    I expect I shall revise the rating once my unit is up and running but I thought this information might be helpful to prospective buyers.

    EDIT (sometime later!) – I’m very happy with the performance of the Hive system. The thermostat is easy to programme and control, and integration with Alexa is straightforward (unless, like me, you want to be able to set/change the heating or hot water via Smartthings routines. Search for “SmartThings Hive” for instructions and code from the SmartThings community). I haven’t had any issues with wifi and the batteries are still going strong.

    My only complaint was with the installation engineer who tried to baffle me with science into letting him leave the old thermostat in place (he even said ‘in situ’ in an attempt to intimidate me! Cheeky b***er) He soon discovered he was messing with the wrong woman – and I didn’t even have to deploy my mum death stare

    So…..upgraded to four stars, with the fifth being docked for the poor installation booking instructions and the bare-faced effrontery of the engineer.

  34. Anonymous says:

     United Kingdom

    Golden Review Award: 304 From Our UsersPLEASE READ THIS IF YOU BUY WITH INSTALLATION INCLUDED
    I haven’t had this installed yet – two week wait for an engineer – but this review is to alert people to the out-of-date information included with the unit regarding how to book an installation. Both the phone number and web address provided with mine are inaccurate. If you call the number given you will be told the new number, but I strongly recommend you don’t use it: the automated routing system is the type you have to talk to – and it understands very little! My phone came dangerously close to an encounter with the wall!

    Use the web address given, but replace ‘install’ with ‘shop/instore’ – without the quote marks, of course!

    I expect I shall revise the rating once my unit is up and running but I thought this information might be helpful to prospective buyers.

    EDIT (sometime later!) – I’m very happy with the performance of the Hive system. The thermostat is easy to programme and control, and integration with Alexa is straightforward (unless, like me, you want to be able to set/change the heating or hot water via Smartthings routines. Search for “SmartThings Hive” for instructions and code from the SmartThings community). I haven’t had any issues with wifi and the batteries are still going strong.

    My only complaint was with the installation engineer who tried to baffle me with science into letting him leave the old thermostat in place (he even said ‘in situ’ in an attempt to intimidate me! Cheeky b***er) He soon discovered he was messing with the wrong woman – and I didn’t even have to deploy my mum death stare

    So…..upgraded to four stars, with the fifth being docked for the poor installation booking instructions and the bare-faced effrontery of the engineer.

  35. Anonymous says:

     United Kingdom

    Mum and dad friendly.
    I have this system installed in my flat and I love it.

    My parents are quite elderly and had difficulty programming their old Honeywell system so I bought this for them so I could remotely program the heating and hot water for them from anywhere.

    Very intuitive system and seems to work well so far with no glitches.

  36. Anonymous says:

     United Kingdom

    Mum and dad friendly.
    I have this system installed in my flat and I love it.

    My parents are quite elderly and had difficulty programming their old Honeywell system so I bought this for them so I could remotely program the heating and hot water for them from anywhere.

    Very intuitive system and seems to work well so far with no glitches.

  37. LeesaBaskett says:

     United Kingdom

    Fitter was excellent - spent 90 minutes fitting it - so think ...
    Paid for the version with British Gas installation. Fitter was excellent – spent 90 minutes fitting it – so think about whether it’s worth spending the extra over self-install – it certainly was for me ! Also improved our central heating – now water and heating comes on together whereas previously they were separate.

  38. Anonymous says:

     United Kingdom

    Fitter was excellent - spent 90 minutes fitting it - so think ...
    Paid for the version with British Gas installation. Fitter was excellent – spent 90 minutes fitting it – so think about whether it’s worth spending the extra over self-install – it certainly was for me ! Also improved our central heating – now water and heating comes on together whereas previously they were separate.

  39. Anonymous says:

     United Kingdom

    Hive thermostat with fitting from amazo
    Excellent product at a very good price. Great to control thermostat with my phone especially with our changeable weather.
    The British gas engineer was very good and even he wondered how they could sell the items and fitted for the price I got it from pre Easter sale on Amazon. Thank you Amazon and British gas not had it long enough to calculate how much I’m saving but I’m sure I am.

  40. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersStop her indoors staying warm - get jumper o
    Great item and love turning the heating off when I’m at work and the wife is at home living it up in the nice warm house!

  41. Winfred63S says:

     United Kingdom

    Golden Review Award: 9 From Our UsersA must for the modern home
    If you have a smart phone and central heating, then hive is a must buy…..
    You can still set a schedule for the hot water and boost it if your on your way home early or something.
    Your phone alerts you if you’ve left the heating on when you’ve gone out (via GPS)
    Whacking up the heating before getting home because it decides to snow that day.

    Works with alexa.

    So many possibilities I highly recommend.

    Plus if you have a friend that has it, ask them for a recommendation code so you both get a free hive bulb which also works on your phone.

    Then buy from amazon (get purchased code) then purchase via a cashback site to get money off too.

  42. Anonymous says:

     United Kingdom

    Golden Review Award: 9 From Our UsersA must for the modern home
    If you have a smart phone and central heating, then hive is a must buy…..
    You can still set a schedule for the hot water and boost it if your on your way home early or something.
    Your phone alerts you if you’ve left the heating on when you’ve gone out (via GPS)
    Whacking up the heating before getting home because it decides to snow that day.

    Works with alexa.

    So many possibilities I highly recommend.

    Plus if you have a friend that has it, ask them for a recommendation code so you both get a free hive bulb which also works on your phone.

    Then buy from amazon (get purchased code) then purchase via a cashback site to get money off too.

  43. TrudyFriday says:

     United Kingdom

    EXCELLENT!! Saving money already and so easy to use.
    EXCELLENT!! Saving me about 70p a day (UK mid-winter). Now averaging about 3.10 per day (Gas heating/hot water & Electricity) midwinter in 3 bed detached house. Just becoming aware of how much gas/electricity is costing and the ease of scheduling on/off /high/low, adhoc manually overriding it, etc …. just makes it so easy to save money.

  44. Lily says:

     United Kingdom

    EXCELLENT!! Saving money already and so easy to use.
    EXCELLENT!! Saving me about 70p a day (UK mid-winter). Now averaging about 3.10 per day (Gas heating/hot water & Electricity) midwinter in 3 bed detached house. Just becoming aware of how much gas/electricity is costing and the ease of scheduling on/off /high/low, adhoc manually overriding it, etc …. just makes it so easy to save money.

  45. Anonymous says:

     United Kingdom

    Excellent produc
    Having only had radiator thermostats before, this has made such a difference to our heating. The British Gas installation engineer was excellent and did a really neat job of installing the controller close to the boiler. We bought the hive stand so that we could move the thermostat around the house which really works for us. Even my wife who is very wary of new gadgets loves Hive and the associated iPhone app for controlling it. We should have bought one of these years ago.

  46. Anonymous says:

     United Kingdom

    Brillia
    Awesome, best thing I have bought in a while, already saving money by only having to have heating on when needed. Works instantly either with Alexa or app, can always see the temp in your house, so if your out and thinking of putting heating on can check to see how warm it is first. Really easy to use, connects to Alex easy

  47. Trailrunmag says:

     United Kingdom

    Brillia
    Awesome, best thing I have bought in a while, already saving money by only having to have heating on when needed. Works instantly either with Alexa or app, can always see the temp in your house, so if your out and thinking of putting heating on can check to see how warm it is first. Really easy to use, connects to Alex easy

  48. [email protected] Sabrina Rodak says:

     United Kingdom

    Works beautifully.
    I have a fairly old boiler system and was worried about compatibility and reliability of a smart thermostat. Honestly – don’t delay. They are great, but make sure to buy one that includes engineer fitting unless you are 100% sure you don’t need it. I’m handy with a screwdriver andtechnology, but I would have had no chance of fitting this unit myself. The engineer who fitted was thorough and helpfully explained everything I needed to know. It has worked fantastically since day 1. I also got this nearly half price in the Black Friday sale. Yeeha!

  49. Anonymous says:

     United Kingdom

    Hive - I’ll give it a high five 🖐
    Bought end of November. Due to high demand where we live it’s now been installed today, 19/1. So far so good. It was definitely worth paying the bit extra to have it installed by the British Gas engineer because it took him over an hour to do. The app compliments the unit so now we’ll be in complete control of when we choose to put everything on.

  50. Anonymous says:

     United Kingdom

    Hive - I’ll give it a high five 🖐
    Bought end of November. Due to high demand where we live it’s now been installed today, 19/1. So far so good. It was definitely worth paying the bit extra to have it installed by the British Gas engineer because it took him over an hour to do. The app compliments the unit so now we’ll be in complete control of when we choose to put everything on.

  51. Christopher Raymond says:

     United Kingdom

    Fantastically flexible product and works with Echo Do
    Have been using the product now for over a month. There were a few installation issues with British Gas (it took 3 attempts as I had an unusual set up) but once it was in place and up and running it has proven very useful and flexible. Have even managed to link with Alexa Echo Dot! It is more complicated than a standard thermostat and switch but the benefits of remote control and highly flexible scheduling are worth it.
    The only problem has been with the hub which did not automatically reconnect after a power interruption but that only really affected remote access – the schedule carried on as usual.

  52. Anonymous says:

     United Kingdom

    Golden Review Award: 190 From Our UsersReally useful, and sort of cool!
    Great product, replaced a very old 80’s slide timer/ clock on our boiler (gravity fed system, with storage tank). I liked this look of this one over the Nest versions. Very easy to setup schedules on the website (and android app too). The website shows heating trends over time too, so can monitor temp levels which is interesting, especially as we are trying to improve things in the house.
    We probably use the app and alexa controls (via the hive skill) more than the unit which is the wall thermo. The total package is the wall thermo, a controller for the boiler and a hub for linking them all to your router. The sizes are roughly about the same as the wall unit. The hub will allow it to be extended to other hive things, like the lights.
    We got the version with BG installation. You can pick the times from the calendar on website, and a friendly chap turns up to install it all and show you how it works. Took him about 4 hours to do. Please check that the device will work with your setup as best you can.

    Thanks for reading 🙂

  53. RSFLuistfziqn says:

     United Kingdom

    Golden Review Award: 190 From Our UsersReally useful, and sort of cool!
    Great product, replaced a very old 80’s slide timer/ clock on our boiler (gravity fed system, with storage tank). I liked this look of this one over the Nest versions. Very easy to setup schedules on the website (and android app too). The website shows heating trends over time too, so can monitor temp levels which is interesting, especially as we are trying to improve things in the house.
    We probably use the app and alexa controls (via the hive skill) more than the unit which is the wall thermo. The total package is the wall thermo, a controller for the boiler and a hub for linking them all to your router. The sizes are roughly about the same as the wall unit. The hub will allow it to be extended to other hive things, like the lights.
    We got the version with BG installation. You can pick the times from the calendar on website, and a friendly chap turns up to install it all and show you how it works. Took him about 4 hours to do. Please check that the device will work with your setup as best you can.

    Thanks for reading 🙂

  54. Michileen Martin says:

     United Kingdom

    Love Hive.
    System works well, had installed over a year now, and have cut my gas usage by over two thirds. I work constantly changing shifts so setting schedules is impossible. I can turn on my heating from work just before I set off home, so house is warm when I get back never waste money heating empty home.

  55. saken says:

     United Kingdom

    Love Hive.
    System works well, had installed over a year now, and have cut my gas usage by over two thirds. I work constantly changing shifts so setting schedules is impossible. I can turn on my heating from work just before I set off home, so house is warm when I get back never waste money heating empty home.

  56. Ann Marie Gardner says:

     United Kingdom

    Not fully smart home integrated with google and alexa
    Impressed with hive so far. It allows our heating to work for us. We can switch it on from anywhere if we are feeling cold.
    The thermostat itself gets covered in fingerprint marks.
    I was a bit dissapointed that it took about three weeks to get an appointment for installation. I hadn’t been warned that I would need to do to help on the day. I could have had the app downloaded in advance and an extension lead ready to plug the hub in for example.
    If you order the product with installation you will only get the thermostat, everything else was brought by the engineer.
    The major drawback is the lack of functionality with Google home devices, hive say they are working on this. Amazon alexa is slightly better but still not fully integrated, apparently nest is better.

  57. Anonymous says:

     United Kingdom

    Golden Review Award: 79 From Our UsersWorks fine with Alexa. Dubious about claimed savings...
    I have a combi boiler, no water tank.

    The control unit arrived within a couple of days. Scratch off card for code (why?) to arrange British Gas to fit was inside packaging. Fitted ten days later, took Just over an hour. As it runs off 4 AA batteries (supplied), you can site this wherever you want, as long as it’s in effective communication range of the HIVE unit/router.

    Works fine with Alexa (“Alexa set temperature to 20”) and you can create time on/off and temperature settings in the app very easily. Not sure how it can save you a huge amount of money (compared to a standard timed thermostat), but may be worth considering if, like me, your old thermostat was coming to the end of its useful life.

  58. AnnelieMcArthur says:

     United Kingdom

    Golden Review Award: 79 From Our UsersWorks fine with Alexa. Dubious about claimed savings...
    I have a combi boiler, no water tank.

    The control unit arrived within a couple of days. Scratch off card for code (why?) to arrange British Gas to fit was inside packaging. Fitted ten days later, took Just over an hour. As it runs off 4 AA batteries (supplied), you can site this wherever you want, as long as it’s in effective communication range of the HIVE unit/router.

    Works fine with Alexa (“Alexa set temperature to 20”) and you can create time on/off and temperature settings in the app very easily. Not sure how it can save you a huge amount of money (compared to a standard timed thermostat), but may be worth considering if, like me, your old thermostat was coming to the end of its useful life.

  59. USTFranche says:

     United Kingdom

    Fantastic does exactly what it says
    Great piece of kit. We got this to cut our bills down and it’s working a treat. We now control our heating with our phones and use it only when required and we are already saving money

  60. Stephanie Soh says:

     United Kingdom

    Fantastic does exactly what it says
    Great piece of kit. We got this to cut our bills down and it’s working a treat. We now control our heating with our phones and use it only when required and we are already saving money

  61. Anonymous says:

     United Kingdom

    Actually very good.
    It might be brilliant – the soonest British Gas can install is over a month away …….

    Ok a couple of months on – installed and I’m abit in love with it – it works really well, looks fab so I’ve upgraded to four stars – I got mine for 160.00 installed which in hindsight was a good deal.

  62. Mason says:

     United Kingdom

    Very good piece of kit!
    I have a Worcester Bosch Greenstar Sri 30 and was quite concerned about compatibility, but no problems! My existing thermostat was a WB RF controlling the built-in programmer (awkward to change). The WB thermostat was very approximate +/- 1C always having to readjust it. The Hive is accurate to 0.2C very sensitive and required us to have faith in the displayed temperature. Very impressed with the programme options, have now been able to set time periods and temperatures to suit our daily routine. Ability to manage via website is great making our readjustment of the programme so easy. BG installation easy to organise and efficient.

  63. NolanIEDAvtjy says:

     United Kingdom

    Upgrade Too Hive 2 from Hive 1
    I had the Hive Home 1. This product is so much better in the Hall both in look, features and operation. Athough not stated anywhere and after extensive research of which turned up nothing I bit the bullet and bought this in attempt to upgrade my Hive 1 and it worked. So fit those of you who have fully functioning Hive 1 just buy this to upgrade to Hive 2 then upgrading is simple from your phone app. Hope this helps!

  64. Kyle Hyatt says:

     United Kingdom

    Upgrade Too Hive 2 from Hive 1
    I had the Hive Home 1. This product is so much better in the Hall both in look, features and operation. Athough not stated anywhere and after extensive research of which turned up nothing I bit the bullet and bought this in attempt to upgrade my Hive 1 and it worked. So fit those of you who have fully functioning Hive 1 just buy this to upgrade to Hive 2 then upgrading is simple from your phone app. Hope this helps!

  65. Maryann6190 says:

     United Kingdom

    Absolute no braine
    We had a really stupid set up in the house that we bought with the thermostat being placed in a bedroom. With having some adaptions done it was a good time to update the thermostat. British Gas came in and installed one they brought and took the one delivered, took them an hour. Got this on special for 160, British Gas price was 250 great saving and great peice of ki

  66. Anonymous says:

     United Kingdom

    Absolute no braine
    We had a really stupid set up in the house that we bought with the thermostat being placed in a bedroom. With having some adaptions done it was a good time to update the thermostat. British Gas came in and installed one they brought and took the one delivered, took them an hour. Got this on special for 160, British Gas price was 250 great saving and great peice of ki

  67. Anonymous says:

     United Kingdom

    Golden Review Award: 9 From Our UsersBest on the Marke
    I bought this after quite a bit of research, extremely fortunate that this was massively reduced in the Black Friday sale. Does an excellent job of setting the water and heating on/off times and temperatures, both of which can be changed via an app on your phone or tablet. The thermostat is powered by four AA batteries which last years, this means that their are no wires leading to it unlike the NEST system which is mains powered. It also means that you can have the thermostat wherever it is best suited for your house.

  68. VirgieSlessor says:

     United Kingdom

    Great product. Hive call centre not so much
    Booked an install date, but then I changed my install date because of work, noone bothered to tell the engineer, so he comes the wrong day. This is despite me confirming twice on the phone the day before the new date he was coming. Still not managed to get it installed.

  69. Anonymous says:

     United Kingdom

    Warehouse makes it cheape
    I bought this from the warehouse which made it a lot cheaper. It arrived as an open box with the installation code scratched off. This wasn’t a problem as British gas accepted the code as it hasn’t been installed elsewhere previously.

    Now the product….after having it for a short time I’m very pleased with it. I can see myself saving money as I don’t seem to have it on half as much as I did previously. I can recommend buying this

  70. Anonymous says:

     United Kingdom

    Golden Review Award: 10 From Our UsersEasy and quick install - great produc
    Bought on sale in July knowing it’d be much easier to get it installed in summer as most negative reviews on installation were in peak winter. Not disappointed – booked online on Friday (instructions and code in the box) and got an appointment for Tuesday. Product works and professional installation is always recommended for anything to do with the boilers, and our installer from British Gas did a great job of it.

    Overall – great product – really makes sense.

  71. Reika says:

     United Kingdom

    Good kit but install took forever to happe
    This is the only Hive piece worth having – it should really save money over time – though I see now the price has gone up fifty quid in less than a month. The bugbear, though, was I ordered in early January and was then delivered the control box without the hub – British Gas didn’t install until over a month later!!!! I had the heating kit and a whole load of light bulbs that I couldn’t set up and use as the engineer brings the hub with him – dur brained it must be said. It also meant that by the time I had the install done and could play with the bulbs my Amazon return date had passed – which I didn’t think was fair either.

  72. Anonymous says:

     United Kingdom

    The way forward
    Definitely the way forward with convenient remote control of your heating and hot water system. Would have been a real bonus if you could also control individual radiator thermostats but unfortunately you can’t (I was aware of this when I ordered) Quick installation by British Gas engineer. App on the iphone is a bit tempremental but that could be an issue with my phone rather than the Hive system.

  73. Anonymous says:

     United Kingdom

    The way forward
    Definitely the way forward with convenient remote control of your heating and hot water system. Would have been a real bonus if you could also control individual radiator thermostats but unfortunately you can’t (I was aware of this when I ordered) Quick installation by British Gas engineer. App on the iphone is a bit tempremental but that could be an issue with my phone rather than the Hive system.

  74. NereidaTrombley says:

     United Kingdom

    excellent product, don't hesitate.
    superb kit. I now us my phone to control my heating. I have bought 2 plug sockets and control them via my phone. The socket behind the TV is ideal, and we turn it off every night or when and when we go to work via the schedule.

    I now control this via Amazon Echo, and it’s really easy to do.

    Buy hive, you won’t be disappointed.

  75. Anonymous says:

     United Kingdom

    excellent product, don't hesitate.
    superb kit. I now us my phone to control my heating. I have bought 2 plug sockets and control them via my phone. The socket behind the TV is ideal, and we turn it off every night or when and when we go to work via the schedule.

    I now control this via Amazon Echo, and it’s really easy to do.

    Buy hive, you won’t be disappointed.

  76. Anonymous says:

     United Kingdom

    Works a treat after figuring out the existing thermostat problem.
    Works a treat and easy to install. (once I solved the existing thermostat problem)

    Literally takes 5-10 minutes to install the only problem I had was when I removed my existing thermostat, the heating wouldn’t come on. I discovered this was down to a missing connection the boiler needed which was no longer there as the thermostat no longer clicked on or off. A simple terminal block reconnecting the relavant wires and it works perfect. Now I can stop the wife messing with the heating.

  77. Anonymous says:

     United Kingdom

    Good produc
    Great product easy to install and use. Looks good too.. portable stat means you can set your temp for the room your in which is handy for me as my house is a lot warmer upstairs than down!
    Setup of schedule etc is easy and a handy boost button too.. only been using it for 3 weeks but feel far more in control of my heating and hoping to see the bills fall!

  78. Anonymous says:

     United Kingdom

    Good produc
    Great product easy to install and use. Looks good too.. portable stat means you can set your temp for the room your in which is handy for me as my house is a lot warmer upstairs than down!
    Setup of schedule etc is easy and a handy boost button too.. only been using it for 3 weeks but feel far more in control of my heating and hoping to see the bills fall!

  79. Anonymous says:

     United Kingdom

    Highly recommended! easy to fit and gives me so much control!
    Amazing device.

    I had a timer that would only allow me to switch on the heat twice a day. No day planners or additional timers.

    This has totally replaced that, has given me the freedom to pick as many time slots as I like and treat each day differently.

    Installation was painless, the engineer came and installed with ease and left me with the advice to set up.

    The app on the phone is really good and so is the website you can also use.

    Highly recommended!

  80. CortezAdamek says:

     United Kingdom

    Clever system - time to replace your old heating controls now
    Very pleased with the Hive system, after 2 weeks use. No problem arranging installation via British Gas (took about 10 days). System is easy to use, far simpler than the old style Honeywell type box on the wall. Not too sure about the “Holiday mode” – seems better just to amend the settings for the days you’re away. A great way to control heating & hot water and should save money I think. Strongly recommended.

  81. DanelleLoving says:

     United Kingdom

    Clever system - time to replace your old heating controls now
    Very pleased with the Hive system, after 2 weeks use. No problem arranging installation via British Gas (took about 10 days). System is easy to use, far simpler than the old style Honeywell type box on the wall. Not too sure about the “Holiday mode” – seems better just to amend the settings for the days you’re away. A great way to control heating & hot water and should save money I think. Strongly recommended.

  82. Ann Marie Gardner says:

     United Kingdom

    Excellent product, app and fitting
    Very pleased with this product, does exactly what I wanted it to do and the whole process from receiving the product, booking an installation slot and the handover from the British Gas engineer was excellent, I had to wait a bit longer than I holed for an installation slot, but it was worth the wait.

    We have a very complex heating system and the engineers face was a picture when he saw it, but some detailed analysis and a couple of phone calls later and he’d got it cracked and all the way through the process he was cheerful and friendly and said no matter how long it took he wouldn’t leave until it was all working and fully tested, he even had a a special fitting plate to cover the gap left by our old timer (the hive one is square rather than rectangular) so the fitting was neat and tidy.

    Looking forward too what other home automation products are added to the Hive system

  83. Anonymous says:

     United Kingdom

    Fantastic
    I love this system. It’s great being able to control your heating, especially since traditional thermostats are often so difficult to work, particularly the scheduling aspect. With the wall thermostat and app it’s so much easier to work out what’s going on. A great feature of the app is that it alerts your phone when your coming home, asking if you want to change the heating. It’s great if you are coming home earlier than expected and your heating isn’t scheduled to be on. It also alerts you when you leave the house, asking if you want to turn the heating off. Changing the schedules via the app is easy as pie. I’ve also learnt you can add other hive products such as alarm sensors and smart plugs so you can switch a lamp on and off to look like you’re in.

  84. Anonymous says:

     United Kingdom

    Works well
    Easy to install if you are comfortable with mains multizone boiler wiring. If the phrases “motorised valve” and “boiler interlock” are foreign to you, you might need to get a qualified installer, or at least google the terms and see if it all makes sense to you.

    Adding the new zone to my existing account was straightforward using the mobile app. Have been using 2 zones plus hot water for a few weeks now without any issues. It all just works.

    Packaging and instructions are very good. Overall no complaints, though would have liked if it were a little less expensive 🙂

  85. Laurenc2994 says:

     United Kingdom

    Works well
    Easy to install if you are comfortable with mains multizone boiler wiring. If the phrases “motorised valve” and “boiler interlock” are foreign to you, you might need to get a qualified installer, or at least google the terms and see if it all makes sense to you.

    Adding the new zone to my existing account was straightforward using the mobile app. Have been using 2 zones plus hot water for a few weeks now without any issues. It all just works.

    Packaging and instructions are very good. Overall no complaints, though would have liked if it were a little less expensive 🙂

  86. Anonymous says:

     United Kingdom

    Fantastic, why didn't I get this years ago?
    Brilliant system, British Gas came and fitted it within two weeks, really easy to use and have used it remotely to turn on/off the heating when we were out and about.
    Highly recommended.
    The only buyer beware is, if you have a multi zone heating system (upstairs and downstairs, for example) you will need a second unit which is an extra 100

  87. Anonymous says:

     United Kingdom

    Fantastic, why didn't I get this years ago?
    Brilliant system, British Gas came and fitted it within two weeks, really easy to use and have used it remotely to turn on/off the heating when we were out and about.
    Highly recommended.
    The only buyer beware is, if you have a multi zone heating system (upstairs and downstairs, for example) you will need a second unit which is an extra 100

  88. Ry Crist says:

     United Kingdom

    Well thought out design - highly recommend
    Bought with professional installation, which was completed efficiently and on time by British Gas engineer. Booked appointment online, but had to wait about a month for the installation (ordered on Black Friday, and Engineer reported extremely busy with installations as a result of sure in orders!)

    Control easy to use, very flexible programming options, and of course the ability to set temperatures remotely. App has worked very reliably and quickly when out and about, and website simple design and easy too.

  89. AngelinAHBJ says:

     United Kingdom

    Well thought out design - highly recommend
    Bought with professional installation, which was completed efficiently and on time by British Gas engineer. Booked appointment online, but had to wait about a month for the installation (ordered on Black Friday, and Engineer reported extremely busy with installations as a result of sure in orders!)

    Control easy to use, very flexible programming options, and of course the ability to set temperatures remotely. App has worked very reliably and quickly when out and about, and website simple design and easy too.

  90. Anonymous says:

     United Kingdom

    Easy to use, good looking thermosta
    Big improvement on my older timer it feels like my heating system has reached the 21st century. Arranging for the installation was painless and carried out professionally with no issues or complaints. Only slight downside is that the heating temperature tends to overshoot by half a degree to a degree probably due to the time it takes for the radiators to cool down so the temp needs to be set a little lower than required but then the house feels a little cooler before the heating turns on agai

  91. DarylBraxton says:

     United Kingdom

    Easy to use, good looking thermosta
    Big improvement on my older timer it feels like my heating system has reached the 21st century. Arranging for the installation was painless and carried out professionally with no issues or complaints. Only slight downside is that the heating temperature tends to overshoot by half a degree to a degree probably due to the time it takes for the radiators to cool down so the temp needs to be set a little lower than required but then the house feels a little cooler before the heating turns on agai

  92. stephenkilmer says:

     United Kingdom

    Excellent system
    Excellent product/system, looks good, easy to control from the stat or from the mobile app. British Gas engineer replaced the old system with the new and had the heating and hot water back up and running in just over an hour. Very good communications from British Gas regarding date and time of installation so no unnecessary hanging around waiting for the engineer to arrive. Overall very pleased with the installation process and with the Hive system.

  93. MadgeKingsley says:

     United Kingdom

    Awesome Heating Control - An Absolute No Braine
    I am made up with this purchase. If you’re looking for a simple solution to control your heating so you keep warm when you need to, while being really simple to operate, and with the added option of setting things remotely with an app on your smartphone – look no further.

    The timer on my boiler broke, and the replacement including parts and labour would have cost me about 20 short of what I paid for this system, so it really was a no-brainer for me.

    The thermostat looks good, and is really, really simple to operate. The units that needs fitting by your boiler and by your broadband modem are small and unobtrusive. Fitting takes just over an hour, and can be ordered in 4hr time slots to suit your schedule. It is all really simple and straight forward.

    I have had mine installed for 10 days now – I know it works very well though I have yet to explore the details – and I am confident it will save me money on my heating bill. Highly recommended.

  94. BeulahUGEZ says:

     United Kingdom

    Awesome Heating Control - An Absolute No Braine
    I am made up with this purchase. If you’re looking for a simple solution to control your heating so you keep warm when you need to, while being really simple to operate, and with the added option of setting things remotely with an app on your smartphone – look no further.

    The timer on my boiler broke, and the replacement including parts and labour would have cost me about 20 short of what I paid for this system, so it really was a no-brainer for me.

    The thermostat looks good, and is really, really simple to operate. The units that needs fitting by your boiler and by your broadband modem are small and unobtrusive. Fitting takes just over an hour, and can be ordered in 4hr time slots to suit your schedule. It is all really simple and straight forward.

    I have had mine installed for 10 days now – I know it works very well though I have yet to explore the details – and I am confident it will save me money on my heating bill. Highly recommended.

  95. FloridaCaraway says:

     United Kingdom

    fitted by a British Gas engineer and seemed fine, but found that I could not light the ...
    Product arrived in rapid time, fitted by a British Gas engineer and seemed fine, but found that I could not light the boiler using the central heating option, but it would light using the hot water option. After a prolonged ‘phone call to the Hive help centre (1 hour 34 mins), it was decided that the hot water and central heating system times should be identical to get the system operating. Another BG engineer arrived to rectify the fault, and he was concerned that a Honeywell 3 port electrical switch was at fault and that was not helping. So I purchased another Honeywell switch (79 .98), had it fitted but problem still not solved.Away over the ‘festive season’ so will have to resume the search for an answere

  96. Caroline Igo says:

     United Kingdom

    I can't praise this product enough, it has transformed how we use the heating and water controls
    One of the best products on the market. Very easy to use, giving complete control of the heating and hot water. You can turn the thermostat up or down on a programme if the house is too warm or too cold without affecting the schedule. The holiday function is great. We turn off the heating if we are going out for the day then turn it back on remotely. A fabulous function that saves heating the house when no one is in without affecting the schedule.

  97. Anonymous says:

     United Kingdom

    I can't praise this product enough, it has transformed how we use the heating and water controls
    One of the best products on the market. Very easy to use, giving complete control of the heating and hot water. You can turn the thermostat up or down on a programme if the house is too warm or too cold without affecting the schedule. The holiday function is great. We turn off the heating if we are going out for the day then turn it back on remotely. A fabulous function that saves heating the house when no one is in without affecting the schedule.

  98. Anonymous says:

     United Kingdom

    Simple to Install; Simple to Use!
    Dead simple to install… provided, of course, the old thermostat system connection arrangement is the same (download their installation booklet to check this out). Took me about twenty minutes to change from my old system to the new one. Worked properly immediately, and so much easier to use than my old system (Danfoss). Really excellent online support; responded to my queries practically by return.

  99. Anonymous says:

     United Kingdom

    Simple to Install; Simple to Use!
    Dead simple to install… provided, of course, the old thermostat system connection arrangement is the same (download their installation booklet to check this out). Took me about twenty minutes to change from my old system to the new one. Worked properly immediately, and so much easier to use than my old system (Danfoss). Really excellent online support; responded to my queries practically by return.

  100. monique says:

     United Kingdom

    Fantastic!
    I love Hive 2! I work shifts and commute too so can’t always be sure I’ll be home at the same time every day but being able to adjust the time my heating comes on whilst I’m at work/on the train/out and about is fantastic! The app is simple to use and I love the boost button on the box itself too. Would really recommend Hive! I know they’re also going to be releasing some other items to use with your Hive too so I look forward to seeing those too.