PetSafe, Aluminium Pet Door, Solid Design, Easy Install, Staywell, For Pets Up To 18 kg – (Medium)
PetSafe Staywell Aluminium Pet Door – Medium
The Aluminium Pet Door gives your companion the Freedom and independence to venture outside whilst still having access to their home comforts. The aluminium construction keeps the Door firmly in place with even the most excitable and energetic of pets. With a soft, flexible flap, cats and dogs can push the door open with ease, allowing them to explore without supervision.
- Reinforced corners for heavy use
- Magnetic flap closure
- Pile weather stripping along the sides of the flap opening
- Closing panel included
- For pets up to 18 kg
- Maximum shoulder width: 209 mm
A Company You Can Trust
- Global leader in pet products for nearly 30 years
- EU – Based experts available
- Helping pets and their owners live happy together
Measures
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|---|---|---|
Cut-out sizeX = 225 mm Y = 348 mm | Frame dimensionsX = 275 mm Y = 400 mm | Closing PanelThe included closing panel can improve the weather-resistance. It can also be used to control your pet’s access to the pet door. |
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|---|---|---|---|---|
| Features | 3-flap system offers protection from the elements | Selective entry with SmartKey | Selective entry to microchipped cats | If you are installing your PetSafe Extreme Weather Aluminium Pet Door into a surface that is less than 38 millimetres thick, use this adaptor to help your pet door fit securely in place |
| Overall Size | 508 mm x 341 mm | 630 mm x 438 mm | 239 mm x 220 mm | |
| Weight: | 1.66 kg |
| Size: | M |
| Dimensions: | 6.5 x 27.7 x 40 cm; 1.66 Kilograms |
| Model: | 620ML |
| Colour: | White |
| Pack Quantity: | 1 |
| Batteries Required: | No |
| Batteries Included: | No |
| Colour: | White |
| Quantity: | 1 |
| Size: | M |
Great dog flap
This item was easy to fit, it came with a handy paper template which made cutting the hole for the dog flap very accurate..
Started great but it leaks.
This is a really nice looking dog flap. I fitted to a newly fitted door and it looks like it was made for the door. My dogs instantly used it like it had always been there and they had never used one before.
Unfortunately the British weather has defeated it and it leaks when it rains. I’ve since removed, siliconed and refitted. It still gathers water in the entry and leaks through even when the flap is closed with the cover on. I think it depends on the direction of the rain but the design allows water to gather on the outside and leak in.
Simple but effective!
Simple to install and easy for the cats too. Even though our kittens are microchipped we never leave them out if we are getting back after dark. So no real point in going to the expense and complications of a Chip operated door.
Also my previous cat never got the hang of a door that she could see through being locked- she would just keep bashing it until it broke. With this one’s slide in panel they can perfectly understand the simple concept of open and Shut. Once the panel is down they just walk away. It’s easy to see that dilemma from their point of view so for us this is the perfect answer. Once it is shut it is also secure and weatherproof. Great Door. MEOWWW.
Very good quality lasts a long time
Very good quality which I knew it would be as I’ve had one the same before and it finally got damaged so had to have another and would do so agai
Very good quality lasts a long time
Very good quality which I knew it would be as I’ve had one the same before and it finally got damaged so had to have another and would do so agai
good value dog doo
My bischon is very happy with his new door. He hops in and out with ease. i can lock it if going away. All good.
Robust pet doo
Much stronger than previous plastic version which kept getting broken as we have two dogs who sometimes try to get through together. Although stronger there is less draft exclusion as the old version had a double frame but can fit the supplied internal door flap in extreme weather.
very pleased with the produc
I really like this dogie door. This door is perfect. It was easy to install. The plastic screws work just fine. The flap’s weight is light and smooth enough for the dog to push all the way up. Also, there’s enough overlap with the frame to cover the corner cuts. The magnets on it really do work exceptionally well. Very good quality pet door & the so far we are very pleased with the product.
generous sizing
I bought a medium for my small labrador and it’s fine, even though it says they only go to 18kg and she’s 22kg, I went by shoulder width. The next size up I could have climbed through myself! Reasonably easy to install, silly plastic nuts and bolts didn’t even bother with them but used metal ones instead. Aluminium frame is very strong. Works well. I think it could be a bit draughty and the magnetic strip will blow open in high winds even though it’s in a reasonably sheltered spot. But generally very pleased with it, as is the dog!
Brillia
We bought this as we had 2 issues with our dachshund puppy. Toilet training and separation anxiety. This door has been a lifesaver. Since it was installed our puppy can go out whenever he needs and he has only had one accident in the house. It has also nearly solved the problem of SA. Going outside gives him enough room to explore and he no longer whines and barks and enjoys being able to go out when he wants. Only downside, which is not a product fault, is that we have had to build steps up from the outside so that he doesn’t strain his back as it was quite a drop.
Good product well built and they las
This well built and the best dog flap I have seen. This is the second one I have purchased for a second door. The dogs prefer these flaps.
ice produc
Does what it needs to but it lets in a heck of a draft so we have to use the locking sheet in winter which kind of defeats the object of it a bit.
ice produc
Does what it needs to but it lets in a heck of a draft so we have to use the locking sheet in winter which kind of defeats the object of it a bit.
Easy to install but the cutout is to large if you followed this instruction the screws would be limited clearance. So I cut the hole smaller by 5mm all round. Which is a nice fit.
The flap is excellent quality the frame being metal instead of plastic and the flap is rubber so doesn’t make a bang everytime it opens and shuts. JUST BE CAREFUL OF THE HOLE SIZE. Better to make it smaller and make it larger.
Good product.
I have the small cat flap which is large enough for my 3 cats. We had somebody install it for us and he seemed to have no problems with it. It’s only been in a few days but appears very sturdy. I have taken the actual flap bit off for the moment so the cats can get used to it more easily as it is different to the previous cat flap we had and also in a slightly different location. Very happy with the cat flap so far.
DOG FLAP .PLASTIC BOLTS DID NOT TIGHTEN SO WE NEEDED TO BUY STEEL NUTS AND BOLTS TO FIX IT
THIS IS A GOOD DESIGN. BUT REQUIRED STEEL NUTS AND BOLTS.
Simple to fit and easy for my dogs.
The best pet door on the market simple to fit and works well with my newly adopted terriors. Over the years I have fitted 4 pet doors and this in my opinion is the best .
Much better than the plastic version, but not good in wind/rain.
We had the petsafe flap with a plastic frame, but then got a new puppy who ate the frame. Replaced it with this one. Easy to install etc. and the aluminium frame is great. Sits flush to the door rather than jutting out like the plastic one, a massive improvement. The plastic bolts are flimsy and ridiculous so would recommend replacing. I have used them and this has held up so far (been on for a year now), but I remain cautious.
Two points to be cautious of – this thing stays open when a dog comes back in when it’s windy and makes our kitchen freezing cold. Usually, kicking the magnet lock shut again keeps it shut, but the dogs are too stupid to do this. If it’s very windy it will open on its own.
Also, before installing, check that you will be able to slide the plastic locking shield thing in once it is in place. Ours fits, but only just. The plastic cover is great when you are away and don’t need to let dogs in/out.
Best cat-flap eve
Wish we’d got one of these years ago. All that money wasted on cat-flaps that cracked and broke. This is sturdy, keeps out drafts and when it’s locked, it’s well and truly locked. Our cat could fight his way out of the normal ones, but he doesn’t even bother with this, so I can keep him in safe and sound, away from foxes and other dangers.
Does What It Says
Excellent pet door. The hardest job was manually cutting the hole in the UPVC door. Easy to install once this was done. The very long nylon screws are a bit of pain. Obviously you can’t use a electric screw driver and cutting them short before you install may damage the threads. My adult Yorkshire Terrier has no trouble popping in and out.
Great value and performance
Others kept breaking as our rather chubby Schitzu barrels through them. This is on a different league for quality.
Soft flap closes with magnet and the rigid security blank panel is very effective.
fabulous cat flap
always had conventional cat flap..till now!! this is a fabulous flap..doesnt blow open like others do..not unless the wind is very strong… seals the sides from drafts..and is easy to clean, the cats havent wrecked it more importantly! fabulous!!
Tough and looks good
Well done petsafe.
This is the best cat flap I have ever had.
Ok it lets a light draft in. They all do.
But it’s built tough.
All three of my dogs take personal pride in how fast they can destroy the cats flap.
Now my cat mocks their feeble efforts as it strolls in and out of the house at will through his still intact flap.
Very sturdy pet door.
This is a good pet door, the only thing we had to do was make a 20mm spacer so the door lock would go in,apart from that it’s fine.
Not suited for external doors
Good metal frame would not recommend for an external door as magnets only on the bottom edge. Overall very pleased.
Great dog flap
Great dog flap. I have a shihtzu and the medium flap is the right size. Had a couple of nights where the dog escaped but realised that it wasn’t locked down properly and apparently she is a bit of a Houdini! Other than that very pleased with it!
Great dog flap
Great dog flap. I have a shihtzu and the medium flap is the right size. Had a couple of nights where the dog escaped but realised that it wasn’t locked down properly and apparently she is a bit of a Houdini! Other than that very pleased with it!
Better than cheaper model
Should have bought this one sooner always used cheaper plastic staywell door but they only lasted six months this is stronger and better made.
Great dog flap, excellent value
I really like this dog flap. The magnetic strip keeps it closed and the flexible flap makes it quiet when the dogs come in and out. The medium size is a good size for my shih tzus. It took a bit of coaxing to get them to use it but they quickly learned how to do it and now they love it almost as much as I do! Brilliant!
Great dog flap, excellent value
I really like this dog flap. The magnetic strip keeps it closed and the flexible flap makes it quiet when the dogs come in and out. The medium size is a good size for my shih tzus. It took a bit of coaxing to get them to use it but they quickly learned how to do it and now they love it almost as much as I do! Brilliant!
Works perfectly!
Perfect. Very happy with it. And the dogs love it.
I have two miniature schnauzers and one jack Russell. I bought a medium size flap and it is perfect for them. Thank you!
Solid metal frame, soft rubber flap.
Unlike other cat flaps I have purchased, this one has a sturdy metal frame. However, I chose this because of the rubbery flap as our cats have experienced difficulties with solid hard plastic flaps and paws getting caught up in the past. The flap is lovely soft opaque rubber that most cats would be strong enough to push and bend. I guess it’s why the manufacturers chose this material. The flap is held vertical by a magnet, similar to a fridge door. Our cat has taken a bit of time learning she needs a bit a initial head weight to push it open but she got there in the end. In my experience, cat flaps are never as easy to fit as the videos would have you believe, so allow a good couple of hours just in case. Like most DIY, it’s down to your experience and no doubt if I was fitting one of these each day I could well have it done in under half an hour. We know somebody who paid 60 to have one fitted and to be honest, if you don’t own a jig-saw, drill and some knee protection that’s not a bad price versus exhaustion. I saw it’s possible to renew rubber flap if it gets worn so let’s see how long this lasts.
Looks really good!
When I first came to fit the flap in the door I did have a bit of a problem as the door wasn’t as thick as the smallest fit of the flap mounting. In the end I bought a wooden photo frame and fitted the wood around the flap on the inside of the door . It fits fine and looks good.
Looks really good!
When I first came to fit the flap in the door I did have a bit of a problem as the door wasn’t as thick as the smallest fit of the flap mounting. In the end I bought a wooden photo frame and fitted the wood around the flap on the inside of the door . It fits fine and looks good.
Looks really good!
When I first came to fit the flap in the door I did have a bit of a problem as the door wasn’t as thick as the smallest fit of the flap mounting. In the end I bought a wooden photo frame and fitted the wood around the flap on the inside of the door . It fits fine and looks good.
Bought the medium for our 15kg beagle and her arse makes it through with no problems.
Only issue I had was the crossbar on the upvc door as it got in the way of the sliding cover.
All I had to do was to hold the panel flush against the door – under the crossbar – and mark the place where I’d need to remove part of the sliding edge.
You can see where I managed to trim a few cm from the bottom of the panel and now i can put it flush against the door and it slides in. Otherwise it was putting pressure on the plastic bolts and might have ruined them.
Good Value and Quality Cat Flap
We needed a cat flap in our back garage door to allow our cats access to shelter if we were away from the house. It was relatively easy to fit and is of quite good quality. I initially thought it might be too small for the biggest of our cats but so far they all seem to be able to use it. I recommend this cat flap.
The system (with the two flaps) works wonderfully
We bought two for a nine-inch outside wall. Our builder made a little tunnel for the dogs (a beagle and a terrier, for which ‘medium’ is the right size) to go through. We weren’t sure that we were doing right but they got used to it in seconds and the system (with the two flaps) works wonderfully. I might add that the flaps are very well-made.
This dog / cat flap is excellent for my two cats
This dog / cat flap is excellent for my two cats. It is so quiet when it closes. I highly recommend it.
Bought this to replace a solid door type as this ...
Bought this to replace a solid door type as this one is quieter in oeration.
Bear in mind though on windy days this flap can blow open at times, especially in deep cold winter when the flap isnt as flexible as it is in warmer weather.
Bought this to replace a solid door type as this ...
Bought this to replace a solid door type as this one is quieter in oeration.
Bear in mind though on windy days this flap can blow open at times, especially in deep cold winter when the flap isnt as flexible as it is in warmer weather.
Flexible Dog-flap Doo
This style is the only one which has withstood this dog’s more boisterous exits-as a puppy-.He broke several of
the more rigid plastic frames.
This is a repeat of the one I have been using for 9 years-in a different house.
hey did chew the clear door but that was expected and easy to get a
We have three beagels and works well, they did chew the clear door but that was expected and easy to get a replaceme
Decent dog/cat flap
Bought this for our Border Terrier and Tabby to use. Was easy to put into the aluminium door and so far has withstood the dog hitting it at speed. It did struggle with the recent wind storms and let a draught in but we just inserted the barrier door.
Would recommend.
Fantastic
Fantastic product and draft proof as well. Our dog loves it! As the flap is soft it’s much easier for the dog to push it!! Had it now for couple of months, really happy with it.
Highly recommend this company and the pet doo
The flap arrived with a ‘kink’ in the middle which meant it wasn’t connecting to the magnet at the bottom. Also, the kink meant it wasn’t flush and let the cold air/rain in. However, after writing to the seller, they were kind enough to replace the flap and now it works perfectly. No more problems. Highly recommend this company and the pet door.
Brilliant! My cat wouldn't use a hard plastic flap ...
Brilliant! My cat wouldn’t use a hard plastic flap but gets on with this just fine. Dog loves it too. He is the size of a parsons jack russell and has no problem getting through it. He’s a normal weight though, fatties might struggle!
Four Stars
good strong item and easily fitted. Attaching screws weak and colour variation or choice would be good.
beware - although i like the produc
beware – although i like the product, Staywell do not full describe the vertical clearance required to operate the sliding closing panel which in my case fowls the door cross bar above the panel in which the pet door is fitted.
GOOD DESIGN, POOR FIXING KIT
Really good design and well made but really annoyed at the PLASTIC SCREWS it comes with to install it, they are brittle and snap the heads off with no trouble at all
GOOD DESIGN, POOR FIXING KIT
Really good design and well made but really annoyed at the PLASTIC SCREWS it comes with to install it, they are brittle and snap the heads off with no trouble at all
This is great, no more cracked Perspex (I brought two different ...
This is great, no more cracked Perspex (I brought two different ones which were rubbish) and no draughts, dogs find it easy to go in and out and can also be locked at night.
Best cat flap eve
Great at last a cat flap that our cat has not distroyed got used to it very quickly, very easy to fi
Very good but take care with size of sliding door in regards to your door!
Make sure you will be able to take the sliding door out since our PVC door has got a window in the upper half and it prevents us from sliding it out (it gets stuck). We’ve bend the top bits of the metal rails it slides through a bit so it comes out more easily but best solution has proven to just not open it all the way (dog still gets through perfectly).
Very good but take care with size of sliding door in regards to your door!
Make sure you will be able to take the sliding door out since our PVC door has got a window in the upper half and it prevents us from sliding it out (it gets stuck). We’ve bend the top bits of the metal rails it slides through a bit so it comes out more easily but best solution has proven to just not open it all the way (dog still gets through perfectly).
Works brilliantly! have had it for years and still in ...
Works brilliantly! have had it for years and still in great working order. Have installed on plastic lower part of my garden back door for my Jack russel and he loves it. Learned how to use it very quickly too. Magnet still as strong as ever.
Works brilliantly! have had it for years and still in ...
Works brilliantly! have had it for years and still in great working order. Have installed on plastic lower part of my garden back door for my Jack russel and he loves it. Learned how to use it very quickly too. Magnet still as strong as ever.
Perfec
This pet door is perfect if you have two mad puppies and one crazy older dog .
I have gone through two of the regular pet doors that are plastic, in two years.
With this door , they can only go out one at a time and it doesn’t sound like an army is coming in the door.
It’s well made, silent and well worth the money for it .
This is actually the second one we’ve bought of these. The reason being that our back door locking mechanism has finally given up the ghost and we had to get a new backdoor. With the dogs going in and out of these flaps all day, even with cleaning, the do get a bit scratched up and dirty over time so we thought that if we’re forking out for a new door we might as well get a new flap to go with it.
It’s very easy to fit – at least that’s what the door installers told me 🙂
The size I have is the MEDIUM one and its perfectly adequate for my dogs which are miniature schnauzers. The black one that you see in the picture, Ben, he’s quite large for a miniature schnauzer and still fits through it perfectly well. Maybe the small might be ok for other Miniature Schnauzers.
You’ll notice we’ve installed the flap very low on the door. This is because the cover that slides into it to secure the flap requires as much space above it as possible. The old one we installed too high and it was difficult to get the security cover out and in because we had to bend it a little because the recessed panel in the door. Where it is now is perfect.
The security cover has a little metal spring loaded lock on it. I do have to pull this out when I’m pushing it down into the flap to get over the edges, but once its in, its impossible to open from the outside as far as we can tell.
The flap is also magnetic so it stays shut even in the wind – this was a definite requirement of mine as I didn’t want it flapping open in the wind and letting the cold air in.
In summary, I’m very happy – I wouldn’t have bought one again if I wasn’t.
Very good product. BUT-The plastic screws that are supplied with ...
Very good product.BUT-The plastic screws that are supplied with the door are as good as a chocolate fireguard,how can a company make such a clever product but let it down with 2p worth of screws
Tough and effective
It is well worth paying more for the aluminium dog flap. It is much more robust and seals well. I also think it looks a lot nicer. If you do have a dog that is particularly energetic and damages the flap, even outside the warranty, it can be replaced very easily.
Our Jack Russels love i
Our Jack Russels love it. Could do with a slightly stronger magnet as it swings in high winds. But overall is very good
Doesn't break easily like other makes do when a dog is in ...
Does the job and robust. Doesn’t break easily like other makes do when a dog is in a rush to run outside the house.
Sturdy, no-nonsense product.
There are lots of cat-flaps on the market but most of them appear to be quite flimsy in construction. This product would seem to be the Rolls-Royce of (non-electronic) cat-flaps.
As with any such pet door, I would not recommend the large size for security reasons, except in the case of a shed or barn (or similar).
Sturdy, no-nonsense product.
There are lots of cat-flaps on the market but most of them appear to be quite flimsy in construction. This product would seem to be the Rolls-Royce of (non-electronic) cat-flaps.
As with any such pet door, I would not recommend the large size for security reasons, except in the case of a shed or barn (or similar).
Good door but dodgy screws.
Good door now fotted successfully BUT plastic fitting screws are very delicate! When fitting, the head broke off one of the four screws. Any chance of a replacement screw please? Thanks
Good door but dodgy screws.
Good door now fotted successfully BUT plastic fitting screws are very delicate! When fitting, the head broke off one of the four screws. Any chance of a replacement screw please? Thanks
Good product, very helpful service departme
Good product, very helpful service department. One suggestion if fitting in a recess panel make sure the closing panel slides in, if not I used some 25mm wood baton between the inside frame & panel.
Needs spare nylon bolts
Nylon bolts are fragile (I overtightened one and it broke). Unfortunately they only provide minimum. Given low cost of these a couple of spares wouldn’t go amiss. Door though is superb and would recommend.
Needs spare nylon bolts
Nylon bolts are fragile (I overtightened one and it broke). Unfortunately they only provide minimum. Given low cost of these a couple of spares wouldn’t go amiss. Door though is superb and would recommend.
The dog loves i
It took my Border Terrier a little while to get comfortable with his own personal door. After 2 days he’d sussed it out and loves it. I did not have any problems with the plastic bolts on installation. They’re actually better than metal ones as they have a security nut that prevents anyone removing the door from the outside and being plastic they’re simple to trim flush. The cover won’t fit if you have a centre bar across the door but just trim an inch or two of the edge sliders and it will fit without fuss.
The magnetic door closes well and is quite quiet. There is a very slight draft but until winter it remains to be seen how bad this will be. Overall I’m extremely happy with the product and my dog is even happier.
Personally I’d like to give this cat flap 5 stars, as it seems very well made and was a doddle to fit. The metal frame should last, and the flap itself is replaceable should it wear out. However, I’ve deducted one star because our 3 cats really aren’t keen! I chose it because it has a deep (tall) and flexible flap. It works on the first point, but it’s not very ‘flexible’. Hopefully it will soften up with use, but if anything I expect it will probable harden! Time will tell. Perhaps I need to get stronger/braver cats!
been using this as my dog flap for a good while now
been using this as my dog flap for a good while now. Its great for my dog and works fine. In the storms the flap can get drafty but the cover is secure.
been using this as my dog flap for a good while now
been using this as my dog flap for a good while now. Its great for my dog and works fine. In the storms the flap can get drafty but the cover is secure.
Great Produc
As described, very easy to fit and easy for the dogs and cat to use as its soft flap doesnt clatter and scare them. An excellent produc
Why didn't I buy this sooner having wasted my money on keep replacing the original plastic one ...
Why didn’t I buy this sooner having wasted my money on keep replacing the original plastic one several times because my dog would break the plastic trying to escape when it was closed. This one is so much sturdier and set closer to the door so there are no gaps he can get his teeth around to pull. I had to make the hole slightly larger to fit it but it wasnt a difficult job. Highly recommended.
Brilliant Dog door/flap.
Brilliant dog flap. Had for a couple of months now. It always closes back with the magnets. Very easy to use for my 4 month old Cockapoo. I bought the medium dog flap. Now she runs through with force. Twice it has stayed open because of the extreme gales we had had lately but in normal strong winds it stays shut. It is nice and neat and easily wiped clean. Very quiet closure. Would highly recommend.
I researched the best dog flaps and this was one of them. Also the company who come out to fit dog flaps also recommended these. I have 2 cockers and both get through this easily which you don’t expect when you see the size of it as it looks small. It’s proved so useful and piece of mind when out all day knowing dogs can get out for the toilet or a run around. Dogs only took a week to be using it easily. One dog took slightly longer as she seemed to think she still needed me to point to it to make it work. Funny. Flush to the door. No bulky cheap looking plastic. Metal. Looks great.
Great dog flap but will only fit a door at ...
Great dog flap but will only fit a door at least an inch thick as my back door is only 10 mm thick where the flap was going i had to make a frame so it fitted ok ,also the plastic bolts that it comes with are very weak and snap very easy
Love this dog flap, been using this type for years as the plastic ones always got broken with the terriers going through it at speed. We have a medium size which accommodates the jack russells, lab and english bull terrier – oh and the cat …
Need one on a new shed/studio now so have purchased another. Highly recommended.
Love this dog flap, been using this type for years as the plastic ones always got broken with the terriers going through it at speed. We have a medium size which accommodates the jack russells, lab and english bull terrier – oh and the cat …
Need one on a new shed/studio now so have purchased another. Highly recommended.
Love this dog flap, been using this type for years as the plastic ones always got broken with the terriers going through it at speed. We have a medium size which accommodates the jack russells, lab and english bull terrier – oh and the cat …
Need one on a new shed/studio now so have purchased another. Highly recommended.
Excellent design-improvement over plastic model
An improvement over previous Petsafe door that had a plastic frame. This aluminium frame is robust and was simple to install.
The shutter the closes the opening is of solid cast plastic construction, and slides-into channels in the aluminium frame. This design feature, and the brush-style draft seals around the flexible door flap reduces drafts into the home.
Replacement of the flexible door flap will also be a simpler process than the previous model I had.
This is really good and we bought this for a second home. We now have two and they are brilliant. Our cocker spaniels race through it and the plastic cheaper version were absolutely useless for them as they kept braking. This is very sturdy and copes with two dogs hurtling through it at speed. Sadly this later version has a plastic security door rather than the original hard metal door.
Good product, but please change bolts to metal.
Good product, we bought a plastic cat flap a few years ago – our dog pushed his head through and immediately broke one of the plastic hinges! So definitely wanted to go for a metal flap this time for our dog. The only down side was the fact that our garden door is only half inch thick in the area for the dog flap so had to make up a wood border surround because product is designed for thicker doors.Also the bolts are PLASTIC, yes really! The retainers for the bolts are metal- so why aren’t the bolts metal? This just takes the shine off the product, especially as I broke one by tightening it too tight.
Great product. I like the security door that slides ...
Great product. I like the security door that slides on. Only issues it only fits on one side. I would like it to be interchangeable and fit inside or outside.
Excellent produc
Excellent, it stands up to my three collies constantly going in and out through it, so glad I spent a bit more to get the metal one, I don’t think the plastic version would have stood up to such use!
Great dog flap
Much sturdier than any other make. We bought this for our dog and she flies through each way! The magnets are strong enough to stop it flapping in strong winds and you can secure it closed easily if need be. It was worth paying the extra for better quality.
Very good flap….except those stupid plastic screws that hold it together through the door. Why oh why make something so strong that operates so well and then use silly plastic M4 screws to pull it together? The heads shear off or the shafts snap, useless. If you do buy one of these get a handful of M4 stainless steel bolts from an auction site (length dependant on your door thickness plus 20mm) and some M4 stainless washers and locknuts. To be honest I think the plastic bolts are a security issue too as it doesn’t take much to break them prying the flap from the door and then removing the whole assembly.
Other than that a good strong cat flap. This medium size one is perfect for out Shih Tzu.
Great product only problem they supply plastic screws which snap ...
Great product only problem they supply plastic screws which snap when you tighten, tried asking for new screws but they sent a whole new door, had to buy metal screws and nuts which worked perfectly so we got there in the end
I read most of the negative reviews on this product and still decided to go ahead and purchase one. Most of the reviews seemed to be about the wind blowing the flap open. Mine is still new but seems firm enough and a strong wind hasn’t managed to blow it open yet. The construction is very good and when the shutter is in place on the back our cat who I believe could be a distant relative of Houdini can’t manage to get out. You can buy replacement flaps. The plastic screws which are provided broke when I was using my power screw driver. I replaced them with metal screws. The cat flap width was slightly too large for our door so I had to fit a type of plastic beeding around the flap to take up the slack which has worked out fine. Whilst I was reading all the reviews on various cat flaps there didn’t seem to be a perfect one, but this I feel is probably one of the best out there. It would have been nice if it had a locking device which would locked by itself when the cat was in. Most of the other cat flaps in the past that I have fitted seemed very flimsy, this one feels it will last for ages. I am pleased with my purchase.
Very pleased
This is a solid pet door better than the plastic versions which my dog used to break quite regularly. It also has a good seal on the flap which keeps the cold out. I would definitely recommend this pet door over the plastic version for excitable dogs!
Very pleased
This is a solid pet door better than the plastic versions which my dog used to break quite regularly. It also has a good seal on the flap which keeps the cold out. I would definitely recommend this pet door over the plastic version for excitable dogs!
delighted with this doo
delighted with this door,….a replacement for the other type of door (plastic)..which broke within a month,..repaired and strengthened,..but still broke ,,poor construction and too weak at stress points,was very,very disappointed with it…..this one has been perfect, should have bought this one in the first place
Best pet door on the market.
Great product apart from the 4 fixings 1 broke so had to modify.really needs looking into by staywell the makers.prefect size for my springer spaniel.
Hopefully cat proof
Good product, easy to fit & much more robust than the usual catflaps with the rigid plastic door.
The sliding lockable door is a much better idea, the old style when locked are very flimsy & the cat demolishes it every time.
good size doo
good size door, doesn’t make the noise like the plstic doors do which is a positive. i slight down side was the plastic screws as they shattered over night, since then i used metal screws
Magnetic catch is a great idea. Dog uses it all the time and ...
Took me about half an hour to install. Magnetic catch is a great idea. Dog uses it all the time and took very little training to get her to use it. Highly recommend it.
This is a good solid product which the two dogs took to with ...
This is a good solid product which the two dogs took to with no problem the magnetic strip doesn’t always close the flap and seal the opening which will be a bit cold in winter time will tell if it robust enough my old plastic one took a hammering and lasted two years .
This is a good solid product which the two dogs took to with ...
This is a good solid product which the two dogs took to with no problem the magnetic strip doesn’t always close the flap and seal the opening which will be a bit cold in winter time will tell if it robust enough my old plastic one took a hammering and lasted two years .