Snailax shiatsu Neck & Back Massager with Heat, Full Back Kneading Shiatsu or Rolling Massage, Massage Chair pad with Height Adjustment, Back Massager for Neck and Shoulder, Gift for Mom


back massager
back massager
back massager


Brand: Snailax
Origin: China

164 Responses

  1. Anonymous says:

     United Kingdom

    Very pleased with the product
    Currently use the full body massage but i have played with all the features on the remote controls and find them very useful, especially the Spot function, which can be used at any time of the massage and then when turned off goes back to the original setting
    Depending on your massage requirements, this feels quite deep and could be uncomfortable for some areas of the upper body, for me personally i find it soothing as i prefer a deeper massage, so suits my requirement’s perfectly.
    My partner tried it and she found the upper body area too uncomfortable but the lower body and spot function really hit the spot!
    I would recommend purchasing this produc

  2. Anonymous says:

     United Kingdom

    Very pleased with the product
    Currently use the full body massage but i have played with all the features on the remote controls and find them very useful, especially the Spot function, which can be used at any time of the massage and then when turned off goes back to the original setting
    Depending on your massage requirements, this feels quite deep and could be uncomfortable for some areas of the upper body, for me personally i find it soothing as i prefer a deeper massage, so suits my requirement’s perfectly.
    My partner tried it and she found the upper body area too uncomfortable but the lower body and spot function really hit the spot!
    I would recommend purchasing this produc

  3. KoreyCikdtqx says:

     United Kingdom

    Firstly the chair works extremely well! It helps pain relief for anyone who suffers from back pain. I suffer from a condition called scoliosis which is a curve in the spine and with an office job you can imagine the pain I go through. This chair helps massively and helps my brother who also suffers from serve back pain the chair has a lot of different massage settings to suit everyone. Snailax the company itself go above and beyond for their customers, Senbei was a pleasure to deal with as the chair I bought for my brother this x mas had a fault and he resolved that problem very quickly and is in process of a replacement.

  4. BridgetTudor says:

     United Kingdom

    I do a lot of exercise and along with the general aches from working out I had developed a persistent pain in my left shoulder. The shiatsu massage chair has been a great way to even out knots and I can feel a clear improvement from only three 10 minute sessions on the chair since it arrived. There are 5,10 and 15 minute timers, the later being the maximum recommending use per day. The shiatsu setting is really powerful but can be regulated by removing the back slip (stronger) or adding a towel if you wanted it softer, but I like the forceful massage. There is also a more relaxing rolling massage setting which is very nice. Together with the two vibration options which come through the seat area, this is a really effective way to get a massage at home for the price of just two or three sessions from a trained physio.

  5. Anonymous says:

     United Kingdom

    Golden Review Award: 20 From Our UsersI love everything about this product. Snailax started off well… super fast delivery just before Christmas which is always a good sign. The chair arrived well packaged and was a lot heavier and more sturdy than expected. The instructions were easy to follow and we were up and using it in minutes. I was amazed by the amount of options available.

    There are two back modes: Shiatsu and Rolling with the options to do either full, lower or upper back and also a Spot option that lets you focus on a certain spot foras long as you like. This is really useful after a hard exercising session or if you feel a particular muscle tightening. You can increase the intensity of the chair from soft to really hard and effictive. It’s definitely not a toy or a gimmick.

    There is also a neck section allowing you to focus on the neck, with controls allowing you to shift rotation up or down along with the intensity.

    All the options are controlled by a timer and there is also a vibrating option. All of these options can be used all together, individually or you can mix and match. As I said I was amazed by the amount of options on offer. It is superb value for money and will save me a fortune at the physio.

    Oh and I nearly forgot . It has a Heat option too meaning you can heat it up slowly as you adjust the intensity of your massage.

    Highly recommended.

  6. Anonymous says:

     United Kingdom 🇬🇧

    This was a Christmas gift for our mother who suffers with back pain. It has been a huge hit and she uses it daily now to help with her pain relief. The remote control panel works well and is easy to understand. We have all had a turn trying out the massager which provides a fantastic deep, strong massage so definitely a worthwhile purchase if you’re looking for a comfortable massage seat to work out knots and ease tensio

  7. Anonymous says:

     United Kingdom

    Bought for my mum, it’s really good and the massage is really strong, the only reason for not awarding 5 for all is that for those with not mum body fat it can be painful as the lowest setting is still powerful, but still good!

  8. Anonymous says:

     United Kingdom

    Fantastic product that fits all sizes of people. I am 6’1″, my partner is 5’4″. We can both use it comfortably. The Shiatsu function feels fantastic just like a strong masseuse’s hands to relieve back and neck pain. You can use it on all sorts of chairs and sofas. We have a recliner sofa that complements the massager well.
    The remote control is easy to use and you can select any combination of functions.
    After a 15 minute session you feel rejuvenated.
    Item was well packed.

    Just like a real massage, at the comfort of your own home.

  9. Anonymous says:

     United Kingdom

    Has been a great addition to the family especially during lockdown! Found myself or someone in the family is using the Snailax on a daily basis as the massager definitely helps to alleviate neck and back tension. The heat setting combined with focusing the massager on certain points works on loosening knots. We have more than recovered the cost of the Snailax from the savings made from not having to go out for a massage.

  10. MaryannNovak says:

     United Kingdom

    I bought this for my husband and I to use in the comfort of our home. The product is as described. Very good quality. Easy to to move around, very portable, and can be used on many types of seating. My height is 151cm and my husband’s is 185 cm and both of us fit on the massager nicely and both our necks and backs get to be massaged at the right spots and areas too. As for the strength of the massage, we left the flap on and didn’t use extra blankets and the strength is surprisingly good, not weak at all. For those that are not used to deep massages you may find it slightly sore without using extra layer to dampen the pressure. For us though, the pressure is perfect and we are liking it a lot. We definitely recommend this.

  11. Anonymous says:

     United Kingdom

    I bought this for my husband and I to use in the comfort of our home. The product is as described. Very good quality. Easy to to move around, very portable, and can be used on many types of seating. My height is 151cm and my husband’s is 185 cm and both of us fit on the massager nicely and both our necks and backs get to be massaged at the right spots and areas too. As for the strength of the massage, we left the flap on and didn’t use extra blankets and the strength is surprisingly good, not weak at all. For those that are not used to deep massages you may find it slightly sore without using extra layer to dampen the pressure. For us though, the pressure is perfect and we are liking it a lot. We definitely recommend this.

  12. Anonymous says:

     United Kingdom

    I bought this for my husband and I to use in the comfort of our home. The product is as described. Very good quality. Easy to to move around, very portable, and can be used on many types of seating. My height is 151cm and my husband’s is 185 cm and both of us fit on the massager nicely and both our necks and backs get to be massaged at the right spots and areas too. As for the strength of the massage, we left the flap on and didn’t use extra blankets and the strength is surprisingly good, not weak at all. For those that are not used to deep massages you may find it slightly sore without using extra layer to dampen the pressure. For us though, the pressure is perfect and we are liking it a lot. We definitely recommend this.

  13. venus says:

     United Kingdom 🇬🇧

    Been wanting one of these for a while and I was not disappointed when I choose this one. It is a great product for niggly backs. It is gentle with the rotations but you feel like you get a great massage at the same time. The time feature is great and you can set it twice to do twice as long. I haven’t tried the heat function yet but I am sure it will be great too.

    Thanks for a fantastic product.

  14. Anonymous says:

     United Kingdom

    This is my first massage chair. It arrived very fast and well packaged by Amazon.

    It is extremely easy to setup without too much time on the manual. The back of the massage is very solid, so I can place to armchair, office chair or on the bed without any issue.

    After power on the massage, I try difference combination of functions. All functions work perfectly and easy to operate.

    I have try to adjust my seating position and the angle of the back of the massage seat in order to increase the coverage of the coverage area of the upper back massage section. This is simple, once you done this step, you will get the optimum coverage area. Saying that, one possible improvement for future product is to have slightly higher coverage area (i.e.: 10cm) for the upper back area.

    From comfort, pain relief and easy to use perspectives, this is best massage experience I have ever had with reasonable price-tag. I’m enjoying my after work time/bedtime moment using this gadget which is very effective and relaxes the muscle tissues. In short, I will recommend the product for other and rate the products for 5 Stars.

  15. Jesse0221ieajum says:

     United Kingdom

    Despite what one negative reviewer had to say ; the other reviewers are all correct . This machine rocks . I put the machine on a straight backed wooden chair for an upright seating position , selected the Lower Back option on the easy to use remote control and the massaging nodules reached down to my coxis . To increase or decrease the intensity of the massage I simply pressed my body closer to the machine and sat looser . So if the machine feels too strong , don’t sit so close . Using the machine on a straight backed chair instead of a soft , sloping comfy chair gives one more room for manovre . .

  16. Anonymous says:

     United Kingdom 🇬🇧

    I bought this product to help in between going for my massages . I like a deep massage and this does this for me.
    I also like to options available which Really do help in different areas

  17. Lin9735cytzjycy says:

     United Kingdom

    This has been a life saver in lockdown as I suffer with a bad back and being sat a lot hasn’t helped. My only niggle is I’m 5ft1 and the remote/setup doesn’t allow a great amount of wriggle room to get to hard to reach areas if you’re not an average height. For example the neck massager is too high for me. But I tend to use the full back setting and with the heat option it’s great.

  18. Anonymous says:

     United Kingdom

    I’m actually quite impressed with this. My back has been snarled up for 3 weeks (Covid stress!) and after an hour physio session tightness remained. But this little unit completely shifted the back spasms and pain after lying on it for 90 minutes. It was probably too long because I was pretty bruised the next day, but the muscles completely eased up pushing the lactic acid out. As I’m computer working all day I have since used it on my work chair almost daily and it has massively helped. The only thing it doesn’t quite do is neck, which is where my tension stems from, but because I am tall and the unit doesn’t cover my whole back, all I do is shift the entire unit up my back and press my neck back into it when the rollers come by. It is a very strong unit which is what I need to really press into the muscle – my wife’s strength is not normally enough, even the physio, but this is fantastic. I do think though I might invest in a specific neck model.

  19. Anonymous says:

     United Kingdom

    It needs a cushion material as the rotational pads can be easily felt and without a towel to soften the feel the treatment can be overly harsh. Note, this is a recommendation with the unit. It would also benefit from a parking location at the base of the unit for the rotation pads.

  20. Anonymous says:

     United Kingdom

    Brilliant bit of kit. Very easy to set up and the instructions for the remote control are easy to understand as is the remote itself.
    Comfortable to sit on when off and the functions are lovely when on. Just be prepared to lean forward a bit until you get used to it.
    Advise making it ‘park’ in a Comfortable position when leaving your chair so as to avoid finding yourself encountering a knobbly surprise when you go back to sit down.
    Can recommend.

  21. BarrettGovernor says:

     United Kingdom 🇬🇧

    This is an excellent product, very effective massage and it does exactly what it says. It came super quick basically 2 days. I don’t have a chair in my room so I propped it up against the wall and it is still comfortable.
    All the settings work well but I love the fact that it does the heated shiatsu from the neck. Usually it’s only the back.
    The best money I’ve ever spent as I’m a hairdresser and it’s so ideal for me especially with the daily standing.

  22. Anonymous says:

     United Kingdom

    I have had this item for a few months and its great value for the money. I have seen more expensive items which do not offer the same features. I have to sit for long periods of time which gives me back pain, I find sitting on the chair using the target feature helps alleviate the pain. After using my one a few of my family members have invested in the same chair.

  23. MilanClayqnje says:

     United Kingdom

    Easy to use. Comfortable.
    Has alot of settings, even one where you can stop in the area that needs more massage. So it works on your problem.
    Remote is easy to use
    I don’t use the massage on the bum area, you have to sit a certain way so it doesn’t cause pain. I don’t need it anyway. The seat will heat up though, that feels nice.

  24. Mike Colucci says:

     United Kingdom 🇬🇧

    I love this massage chair, i have painful back since after giving birth and this helps relieve my back pain. I use it 1 up to 3x a day, for 15 mins each use. The remote control is very easy to use. It hits the spots i want to be massaged.
    I used to have the homedics and i thought would try this and so glad i did, this is way more better and the price is also very good compared to the homedics.
    Highly recommended

    Very good massage chair!

  25. Anonymous says:

     United Kingdom

    Fantastic massager, well worth the money. Only snag for me being short is that the neck is too high up. I experiment with different cushions – there is a gap between the bottom massager and the neck massager so I struggle getting to the middle/top of my back.

  26. Anonymous says:

     United Kingdom

    I was lent one of these Snailax Shiatsu massagers by a colleague to try out during my period of working from home through Covid. It was amazing! I opted for one of my own as a birthday present and regularly enjoy the tension relief it gives on my home office chair. One of the features I really like, is that you can set it to massage in a place where you need it, such as lower back with the option of heat too! Overall, it is a great product and once you have registered it, you get a 24 months replacement warranty.

    Massage while you work!

  27. Anonymous says:

     United Kingdom

    I got this as a birthday present and I am very pleased with it. It takes time to get used to the massager rotating on the back and it can feel quite hard and uncomfortable. But once you get used to it , it feels lovely. The remote control is simple and straight forward to use.

  28. Anonymous says:

     United Kingdom

    Golden Review Award: 26 From Our UsersPurchased this after returning the Snailax shiatsu back massager, as this has the added neck massager as well. Absolutely love it. Only reason I have not given 5 stars is because it doesn’t quite reach the top of the shoulders, unless you are short like me and you can shuffle down a little bit! Really helps with tension headaches and husband’s back/shoulder pain from sitting at a computer all day at work. Very relaxing, sit on the sofa with your feet up and enjoy 🙂

  29. Anonymous says:

     United Kingdom

    Golden Review Award: 26 From Our UsersPurchased this after returning the Snailax shiatsu back massager, as this has the added neck massager as well. Absolutely love it. Only reason I have not given 5 stars is because it doesn’t quite reach the top of the shoulders, unless you are short like me and you can shuffle down a little bit! Really helps with tension headaches and husband’s back/shoulder pain from sitting at a computer all day at work. Very relaxing, sit on the sofa with your feet up and enjoy 🙂

  30. Anonymous says:

     United Kingdom

    Golden Review Award: 26 From Our UsersPurchased this after returning the Snailax shiatsu back massager, as this has the added neck massager as well. Absolutely love it. Only reason I have not given 5 stars is because it doesn’t quite reach the top of the shoulders, unless you are short like me and you can shuffle down a little bit! Really helps with tension headaches and husband’s back/shoulder pain from sitting at a computer all day at work. Very relaxing, sit on the sofa with your feet up and enjoy 🙂

  31. Anonymous says:

     United Kingdom

    Golden Review Award: 28 From Our UsersPurchased this after returning the Snailax shiatsu back massager, as this has the added neck massager as well. Absolutely love it. Only reason I have not given 5 stars is because it doesn’t quite reach the top of the shoulders, unless you are short like me and you can shuffle down a little bit! Really helps with tension headaches and husband’s back/shoulder pain from sitting at a computer all day at work. Very relaxing, sit on the sofa with your feet up and enjoy 🙂

  32. KourtneJth says:

     United Kingdom

    he rollers do a real job on getting into the muscles. Heat functionality is slightly too hot on the neck – it gets a little uncomfortable after 10-ish minutes probably because the neck will likely be exposed to the chair more directly versus the back. haven’t tried it but possibly an extra towel around the neck would mitigate the problem. Otherwise, it’s a nice piece of kit and better than the vibration-only massage tools elsewhere.

  33. Elias Jahshan says:

     United Kingdom

    I bought one for me to replace an old Homedics massager and another one as a present for my sister. My sister loved it. The back massager is very good and I particularly like the vibration on the seat and the heat settings really add to a very relaxing massage. It’s very light and fits on any chair and the velcro strap at the back keeps it in place on the chair. The value for money is amazing, I got an amazing price from Amazon and the comparable Homedics massager was 3 times the price. It was an easy choice to make and I’m very happy with my purchase and my sister is very happy with her present.

  34. ElyseHateley says:

     United Kingdom

    I can only say that I wish I had bought one of these years ago. I have a “long back” and suffer from lower back pain regularly; often brought on simply by standing or walking slowly. The decision to buy this type of product was as a result of trying a massage chair in a shopping mall a few weeks ago. Needed something more suitable for use in my home, came across this on Amazon and bought it and a neck massager of the same Snailax product line as a special offer.
    What can I say except WOW! The relief from lower back pain is amazing and the massage nodules get right down to the small of my back where most needed. The choice of heat, intensity levels and whether lower, upper or whole back massage cover all options as far as I’m concerned and I have no regrets what-so-ever in my purchase.
    The length of massage is also adjustable. Perhaps starting with the shortest interval of 5 mins. would be advisable but it wasn’t long before I was using the full 15 min. option. Wish I’d bought this some time ago.
    Snailax was very prompt about registering the two year warranty and guided me through the process.

  35. Ralph16Esudayky says:

     United Kingdom

    Like it but pity the ‘full back’ massaging function doesnt go up to the shoulders area, only as far up as the lower shoulder blades. I’d thought it would do as I’m 5.2″.

    I like the idea of the adjustable neck height function, it’d been a perfect overall massager if the back part also had an adjustable height as well.

  36. Anonymous says:

     United Kingdom

    I have had muscular back trouble for a couple of decades now. With COVID I’ve had to work from home on a pretty basic chair. Also, because there’s no real excuse for me not to be at my desk, the demand form me to be sitting at my desk all the time means my back is suffering massively. This massager has been a life saver for me!

  37. Anonymous says:

     United Kingdom

    That massager is just awesome! I did my second purchase or two more items which came in just a few days. Also recommended it to some friends who bought it. Now getting more and more happy as long as I’m suffering less stress and neck&back pain after the heavy business time. A professional shiatsu therapist shared with me the device is matching almost hundred percent the manual massage technique moves.

    Utterly recommend it to anyone who needs a good massager!

  38. Anonymous says:

     United Kingdom

    I suffer from rheumatoid arthritis and this product was just what I was looking for.

    It fits really well on to my office chair, and the built in straps keep it firmly in place. The remote control allows selection of lower, upper or full back massage as well as toggling the heat feautre on and off. The heat is particularly good for aching muscles.

    The product is well built and really good value for money. I would highly recommend it to you.

    Great for Rheumatoid Arthritis

  39. Anonymous says:

     United Kingdom

    This was a birthday present off my husband, as I was missing my occasional professional massages due to Covid.

    It’s wonderful! Really relaxing. I use it on my bed with my feet resting on the bed, and I put a pillow between me and the massager to ease the pressure a little bit (it’s designed to use on a chair with your feet on the floor, so it can feel a bit sharp with your legs elevated. The pillow takes the sharpness away).

    I’m really pleased with it, and using it for 15 minutes before I go to sleep is a great way to wind down before bed. Five stars.

  40. Anonymous says:

     United Kingdom

    I went away for a week and really missed it. It’s not the same as a massage but I use it daily so it’s been well worth the money. You have to get to know how it works best for you so it needs a few goes to get it just right.

  41. Pat93Jstiklb says:

     United Kingdom

    This arrived super quick and I was in desperate need of a massage. I’d pulled my rhomboid muscle and in lockdown too! Easy to plug in, found a normal chair…you probably shouldn’t do this but I didn’t get off it for an hour and a half I just loved it! I’ve recently had my folks over for the week and my mum used it everyday. I don’t have “beauty massages” I have deep tissue and for me I found this really convenient and safe, I felt safe in it and that’s important too.

  42. Anonymous says:

     United Kingdom

    This arrived super quick and I was in desperate need of a massage. I’d pulled my rhomboid muscle and in lockdown too! Easy to plug in, found a normal chair…you probably shouldn’t do this but I didn’t get off it for an hour and a half I just loved it! I’ve recently had my folks over for the week and my mum used it everyday. I don’t have “beauty massages” I have deep tissue and for me I found this really convenient and safe, I felt safe in it and that’s important too.

  43. Anonymous says:

     United Kingdom

    This arrived super quick and I was in desperate need of a massage. I’d pulled my rhomboid muscle and in lockdown too! Easy to plug in, found a normal chair…you probably shouldn’t do this but I didn’t get off it for an hour and a half I just loved it! I’ve recently had my folks over for the week and my mum used it everyday. I don’t have “beauty massages” I have deep tissue and for me I found this really convenient and safe, I felt safe in it and that’s important too.

  44. Rajee says:

     United Kingdom

    This arrived super quick and I was in desperate need of a massage. I’d pulled my rhomboid muscle and in lockdown too! Easy to plug in, found a normal chair…you probably shouldn’t do this but I didn’t get off it for an hour and a half I just loved it! I’ve recently had my folks over for the week and my mum used it everyday. I don’t have “beauty massages” I have deep tissue and for me I found this really convenient and safe, I felt safe in it and that’s important too.

  45. Anonymous says:

     United Kingdom

    This arrived super quick and I was in desperate need of a massage. I’d pulled my rhomboid muscle and in lockdown too! Easy to plug in, found a normal chair…you probably shouldn’t do this but I didn’t get off it for an hour and a half I just loved it! I’ve recently had my folks over for the week and my mum used it everyday. I don’t have “beauty massages” I have deep tissue and for me I found this really convenient and safe, I felt safe in it and that’s important too.

  46. Anonymous says:

     United Kingdom

    This arrived super quick and I was in desperate need of a massage. I’d pulled my rhomboid muscle and in lockdown too! Easy to plug in, found a normal chair…you probably shouldn’t do this but I didn’t get off it for an hour and a half I just loved it! I’ve recently had my folks over for the week and my mum used it everyday. I don’t have “beauty massages” I have deep tissue and for me I found this really convenient and safe, I felt safe in it and that’s important too.

  47. Anonymous says:

     United Kingdom

    I usually have upper neck pains here and there and usually get a sports massage to sort that out.

    However this is equally as efficient as a sports massage as it hit the places around my neck that I thought would be difficult to get to

    Its a well built and sturdy product and would recommend it to others to invest in.

    It does make some clicking sounds of one of the neck settings here and there but it’s still operational and gets the job done

    Product comes with a 2 year warranty which needs to be activated by sending them an email, and they have been very good with their response

  48. Wiwi Bloggs says:

     United Kingdom

    This gives you a PROPER MASSAGED FEELING, it is wise to place the provided mat over the babk and a towel for my lower back as the rollers are going to REALLY give you a deep rub as they scroll automatically up and down. You can press a button for deep heat or not and also use the SPOT button to concentrate the massage rollers on one specific part of your body like shoulders/ upper back or lower back. I have had three previous back operations and I really wish that I had bought this item years ago. And as a bonus they are sending me a neck pillow massaager which I’m looking forward to receiving soon.

  49. JeanneYyrhwmj says:

     United Kingdom

    Pros:
    – The nodes gives right amount of pressure (not too hard, especially for first-timers)
    – Provides soothing heat
    – No bothering noise
    – Comfortable seat cushion
    – Simple and direct controller buttons, also comes in with a remote pocket for easy storage
    – Great massage for the lower back as it hits the right spot!

    Cons:
    – Could be a little higher. I’m 5’3 and it reaches just right below the shoulder
    – Has short pauses when using the ‘Spot’ function

    Overall, a good 4 stars! A totally relaxing back massager and would find yourself drawned to it.

  50. Andrew Hard says:

     United Kingdom

    I have had this product for only a short while, but ever since accident, I have had some serious muscle tightness in my back, knots and all. I have now spent plenty of time on this chair and it relaxes the muscles and i’m good to go for a while. It fits comfortably on the living room chair, remove control within reach and a good movie on. Absolutely recommend this chair. It does take a bit to adjust to the hardness of the massage balls, Shiatsu function is a bit like being at chiropractors, but these are things you get used to.

  51. NIHLionellvhf says:

     United Kingdom

    Does the back massage amazingly well. You have options of 5/10/15 mins to choose from the duration of the massage. You also have a spot massage option for a specific problem area of the back. It’s light weight and you can move it around to any part of the house where you can sit, relax and get your massage done. Overall, great value for money.

  52. Anonymous says:

     United Kingdom

    The whole family loves this massage chair. The shiatsu function gives a great strong massage and gets to all the achy parts on your back. I find it the most effective if you do one section at a time – e.g. lower back first, then upper back, then the neck. The heating function is a nice touch and helps to relax the muscles. It saves us having to go for a paid for massage and we love it!

  53. DollyWFIHgox says:

     United Kingdom

    It is a nice product and at a great price too. Various rolling balls function well, and gives you a comfortable experience in pain/fatigue relief.
    The only drawback I could find is in heating function, it doesn’t heat the surfaces appropriately. A little more temperature could have got this chair a 5 start from me.

  54. LidiaStawell says:

     United Kingdom

    I had borrowed a massage chair from a friend after serious back pain. This convinced me I need to have my own. After looking into the different option on the market, I came across the Snailax product. I have used this as per the instruction, no more than 15 mins a day and it is amazing. The neck massage hits the spot and with the spot massage being able to move it to the area you want to target is fantastic. The options available on the Snailax is great, you can choose either shiatsu on full back or low back or high back and again target areas using spot . I recommend this product and am enjoying using this .

  55. Anonymous says:

     United Kingdom 🇬🇧

    Bought this as a birthday present for my wife, and she absolutely loves it! The ability to focus in and pinpoint therapy for where the pain is most severe is a godsend. I myself had a go and as much as I dislike massage this firm, I definitely felt looser and more relaxed afterwards, especially combined with the heating programme. If you’re looking for the best shiatsu massager out there then definitely give this one a go!
    Customer service has been first class with registering for our 2 year warranty, quick responses and easy to follow steps where required!

  56. Anonymous says:

     United Kingdom 🇬🇧

    The SNAILAX shiatsu Neck & Back Massager with Heat is a fantastic product. depending how you position yourself you can get from mild to deep, firm and relaxing massages all the way up the spine. i have even used lying down and works wonders on the neck and back. Quality is well made and comfortable and looks good on any chair. This product folds and can be easily stored away. I have felt better already and use many times during the day. I would highly recommend the massager!

  57. SheliaHeane says:

     United Kingdom

    his one is a life saver! As a mom of two toddlers, everyday is exhausted day, I’m only 28 but I feels 60 because my back always hurts, and when i see this product I don’t hesitate to order this.. super worth every penny! Arrived quickly and it’s worked brilliant for me.. all the back pain is gone after trying this twice now.

    brilliant product!! ⭐️⭐️⭐️⭐️⭐️

  58. Anonymous says:

     United Kingdom

    I absolutely love this product, for the price it is a bargain. I have looked at massage chairs but the price of these are astronomical, if you want the next best thing, then this is it. It is easy to control, very user friendly and does the job. If anything, you may not be able to put your full weight on it but that is just my personal preference. Also their is a chance with a free gift, hope I’m a lucky one to receive one because the quality of the manufacture of it all is amazing and the extra massage pillow is a bonus, in fact I might even purchase one.

  59. Anonymous says:

     United Kingdom

    I bought this for my partner and myself because we are always achy. I have tried other massage chair before, so far this is doing well for me. I especially love the head and neck massage. The vibrating seat im not quite sure yet how it helps. But i know that after using the siatsu function I did feel a bit better and relaxed. No post massage aches due to limited 15min session. This will make my self care a lot cheaper rather than paying a massage therapist to do it for me regularly. The remote control is easy enough to use. I would definitely recommend this product.

    No post massage ache

  60. VeronicHust says:

     United Kingdom 🇬🇧

    This is a good product but not completely suitable for short people. I am 5ft and have to put with 2 cushions to make me taller on the seat in order that the massage rollers work where they should and I lose the use of the leg massagers.

  61. Bill says:

     United Kingdom

    Massage was brilliant at getting knots out of lower back and was very strong. Definitely not for a relaxing massage I could feel the benefit after only one massage

    Spot function is great as means you can focus on problem areas only

    I am quite short and seat doesn’t quite get the areas of the top of my back I would like no matter what position I sat i

  62. Anonymous says:

     United Kingdom

    Good purchase and a great product. It has two options. Easy to move around, which is good because makes it better to be able to get all areas it’s needed on. The delivery was quick and no damages both to box and product. I love the added heat option. This chair is great! I wish they can make a more slimmer backrest so I can fit it into my Secret Labs Titan chair. If they can make one, I will definitely buy!

  63. davidrcurry says:

     United Kingdom

    I work for the nhs and right now have been having to do long hours doing remote clinics and notice back tension and discomfort. I decided to get this as it seem to have the features I was looking for at a reasonable price. I am very delighted with its effectiveness. It has made my remote working much better. Registering the guarantee was also very easy and is 2 yrs. the company also have been very responsive when registering the product.

  64. Stephen Jordan says:

     United Kingdom

    I bought this for my periodic back aches I get, and now with the lockdown the inactivity which causes back aches. I have always wanted to get one of these and I think the time was right. It is a little hard on the back but I’m hoping with time and not using it too often my back will get used to it. I tried putting it on my armchair and then leaving it there but it was not comfortable, so it’s in the box waiting to be used when I need it next. I love the way you can just have upper or lower back or just one spot the vibrating seat it lovely, well worth the money

  65. Dustin Hostetler says:

     United Kingdom

    Suffering with working-from-home desk pain, I had really been hoping for one that would do the area from my shoulder blades to tops of my shoulders, sadly it didn’t quite reach. I have adjusted and it about gets it. The neck massager is great a nice feature. Across the top of the upper back it’s quite strong and I felt a bit bruised afterwards, but I think if I add a towel it may help to soften and I need to get used to it. The warmth is really nice. Overall a great machine. The roller was so so.

  66. Mike Hume says:

     United Kingdom 🇬🇧

    The massage chair has been used by the family quite a few times now. The quality of the chair is very good. The device is also very quite, sometimes its hard to tell if someone is using it.

    The Shiastsu and Rolling back massage options are brilliant, further there is option to fix a spot in the back to massage which is excellent. The neck massage is ok. To use the neck massage, the back massage has to be on as well. Would be nice if could have it independently operating of the back massage.

    Overall very pleased with the product so far.

  67. Anonymous says:

     United Kingdom

    Received one of these as a gift – first sight and use is that it is a good quality product with strong Shiatsu mechanism with plenty of force – adjustable height for head and neck work is very neat. Will need to see how it operates and longevity of equipment but 2 year warranty seems more than fair.

  68. Anonymous says:

     United Kingdom 🇬🇧

    I have a bulging disc in the back aswell as general wear and tear that causes discomfort and pain. I use the seat to loosen tightness in my back. The heat and massaging motion eases tension and improves mobility. Although it is uncomfortable in parts of my back it’s overall effect is worth it.

  69. VioletCastella says:

     United Kingdom

    We love this massage chair. I constantly suffer from knots in my back and this has been a great relief. You can focus on certain sore spots and it also has a heating element. A 10min session relieve the tension and I feel so much better. We manage to fit it on a armchair so it’s great to have a massage and relax while reading a book. Would recommend this product. Even my husband enjoys a massage on this and he’s not a ‘massage person’.

  70. Anonymous says:

     United Kingdom

    A very good product. Intensity of the massage knobs is perfect.The roller option would suit when u need a mild massage. Quick delivery and prompt response from the seller for any questions.

    Doesn’t feel the vibrators on the seating pad are of much use. The major down side I felt the topmost point on the massager should’ve spanned a bigger area to cover the shoulders and it is one of the areas I wanted it to work on.

    Overall very happy with the product.

  71. Anonymous says:

     United Kingdom

    I really enjoy using this massager, it’s much better than I thought it would be. The rollers or balls really knead the back muscles and ease the knots and it’s good that you have a choice of lower back upper back or both and the vibration seat pad and the heat option is a bonus. Great to use after a lot of bending down in the garden. Great to use even if you haven’t been doing anything. I have it permanently rigged up on the spare chair. Love it.

  72. Anonymous says:

     United Kingdom 🇬🇧

    I really like this massager it provides a deep rolling massage the full length of the back and works well on tight knots. You can also select it to focus on one spot for extra kneading.As I’m small it doesn’t reach my lower back completely but you can prop up on a cushio

  73. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI dont think this is worth the money but it does the job ,,, its very sturdy and can move from chair to chair it certainly does massage with great intensity but i have 2 down points.

    1 .. the heat isnt good i feel nothing much ,, i can get better heating sitting in my car.
    2,,,, previous reviews was correct the vibration on your bottom has no point to it ,, it basically pointless

    other than this i dont regret buying it at all

  74. ViolettBoase says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI dont think this is worth the money but it does the job ,,, its very sturdy and can move from chair to chair it certainly does massage with great intensity but i have 2 down points.

    1 .. the heat isnt good i feel nothing much ,, i can get better heating sitting in my car.
    2,,,, previous reviews was correct the vibration on your bottom has no point to it ,, it basically pointless

    other than this i dont regret buying it at all

  75. Les Shu says:

     United Kingdom

    This chair arrived promptly and was packaged really well.
    I was very sceptical of this product for the price as it’s really cheap compared to most but on the other hand a lot to spend if you’re are concerned it will be no use, however I am more then pleased with it!
    I have been suffering with terrible hip and back pain from an injury that came about from exercising incorrectly with a kettle bell. I’ve used this chair only once today, but it’s brilliant. It gives a deep relaxing massage with heat.
    I recommend playing around with the different settings, the neck one was too high at first but I’ve adjusted this so it’s low down on the settings and doing the tops of my shoulders.
    All you do it’s get it out of the box and plug it into the mains. 🙂

  76. Anonymous says:

     United Kingdom

    Golden Review Award: 21 From Our UsersThis massager arrived very quickly – much quicker than expected.
    On first impressions this is a well made item which looks like it will last.
    It is very versatile with 3 selectable areas of massage on the back, spot massage, 3 levels of vibration or none, and warmth. There are 3 timer settings.
    It has a cushion for the head and a cover over the massage area that softens the effect if used.
    In use it had an excellent deep massage that I can feel helping the aches that I have in my back. The massager allows you to address those areas which are aching.
    I am 5 feet 8 inches tall and found that it covered my back from top to bottom. I have the massager on a high back chair and the top of the massager is about 9 inches above the top of the chair.
    When registering the warranty Snailax Customer Service responded very quickly and were very helpful.
    This is a great item which I would recommend without hesitation.

  77. Anonymous says:

     United Kingdom

    Golden Review Award: 21 From Our UsersThis massager arrived very quickly – much quicker than expected.
    On first impressions this is a well made item which looks like it will last.
    It is very versatile with 3 selectable areas of massage on the back, spot massage, 3 levels of vibration or none, and warmth. There are 3 timer settings.
    It has a cushion for the head and a cover over the massage area that softens the effect if used.
    In use it had an excellent deep massage that I can feel helping the aches that I have in my back. The massager allows you to address those areas which are aching.
    I am 5 feet 8 inches tall and found that it covered my back from top to bottom. I have the massager on a high back chair and the top of the massager is about 9 inches above the top of the chair.
    When registering the warranty Snailax Customer Service responded very quickly and were very helpful.
    This is a great item which I would recommend without hesitation.

  78. RegenaSouth says:

     United Kingdom

    Golden Review Award: 21 From Our UsersThis massager arrived very quickly – much quicker than expected.
    On first impressions this is a well made item which looks like it will last.
    It is very versatile with 3 selectable areas of massage on the back, spot massage, 3 levels of vibration or none, and warmth. There are 3 timer settings.
    It has a cushion for the head and a cover over the massage area that softens the effect if used.
    In use it had an excellent deep massage that I can feel helping the aches that I have in my back. The massager allows you to address those areas which are aching.
    I am 5 feet 8 inches tall and found that it covered my back from top to bottom. I have the massager on a high back chair and the top of the massager is about 9 inches above the top of the chair.
    When registering the warranty Snailax Customer Service responded very quickly and were very helpful.
    This is a great item which I would recommend without hesitation.

  79. Anonymous says:

     United Kingdom 🇬🇧

    This product is ideal for what I need it for which is lower back pain muscular tightness. After the first use they were relaxed. Product was used on an armchair at home today it’s making the journey into the office where I’m sure it will work even better on the more ridged office chair. And as a bonus it’s very good value for money. Customer service have responded in quick time. And are very clear with what is required to activate the 2 year warranty ( what a bonus )
    One very happy use

  80. freeminz says:

     United Kingdom

    I took a gamble with this purchase as was not sure with it being significantly cheaper than the market leader… But I have to say, I was very impressed. My main area of focus was the neck massage, and I found this very effective. I tried the competition’s top product (which doesn’t have a neck massager part but does do shoulders) but found it did nothing for my neck/shoulders at all.
    The Snailax product on the other hand really did – it’s strong and can be moved up or down your neck, includes heat, and can massage in two directions. It feels great!
    The Shiatsu and rolling massages with heat and spot control were great too, very impressed!

  81. Brian Bennett says:

     United Kingdom

    Golden Review Award: 3 From Our UsersI have just received this massager . I was not expecting it to be as realistic when it comes to the pain relief you get. It feels exactly as it indicates and says before you buy it. I was literally blown away. Already suggested it at work to people who spend lots of money to massage parlours .

    In other words, highly recommended bothe for the quality which you realise as soon as you get it out of the box and to the price.
    Thanks Snailax.

    Highly recommended quality product!!!!!

  82. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersWonderful product as I have a lot of remedial massage and acupuncture treatments so ”tis will save me money as I can use this at home as many times a day before and after work… feels like human hands and probably would be weird if you’re not used to massage as some people don’t enjoy them . However I could have them all day and I have it on the highest hardest setting with heat and vibration mode ..good that there are different setting modes and strengths …Ideal for my spondylitis and spondylosis and muscle wear & tea

  83. DanaeSutcliffe says:

     United Kingdom

    Sadly this supposed Christmas surprise for my husband was spoilt because Amazon asked before Christmas for comments, thus spoiling the surprise. We are unable to make a comment on the suitability of the product because it’s inadvisable to use the massager, my husband has a pace maker due to a heart condition, the instructions state not to use until we’ve checked with a doctor. All in all a disappointing experience, I’ve no doubt the massager is good for the right person.

  84. MahaliaHedges says:

     United Kingdom

    I find this massage seat ticks all the boxes. I suffer from my back going into spasm especially after doing a 5 hour shift of moving heavy items. I get home and do 15 mins on the massage seat and it relieves all the muscles in my back. the added bonus of the vibrating seat and also the heat pad just adds to the overall experience. The heat pad doesn’t get very hot if this is what you’re after but it is enough to help warm and relax the muscles. the control panel is great as you have all options clearly displayed. all in all I’m thrilled with my purchase. An added note is that the support team, when I was activating my warranty, were very quick to respond and guide me through the process which gives me the confidence that they would be there for me should there be a problem. I look forward to using my seat for many years to come.

  85. ShelbyCloutier says:

     United Kingdom

    Golden Review Award: 5 From Our UsersI got this massaging chair for someone who suffers with a bad back and it has been a big help to her. It massages the part of her back that she needs the relief for and seems to be helping. It can be used on many different chairs and we found that if it seems to intense if you keep your dressing gown on it makes it better till you get used to it. It also has a vibration setting and heat function aswell so was good for relieving pain. You can also make it massage a certain area if you need it to.
    The quality of the product is excellent for the price and was easy to set up from the box. we were very impressed with it. Highly recommend

  86. Mike Vrobel says:

     United Kingdom

    Bought this for my wife who has been suffering recently from upper back pain, she loved it as did my sons partner when she visited. Very easy to use and love the ability to set the height of the massage zone (really hits the spot) as well as having it travel up and down automatically. So far have this was used in on our sofa but we are looking forward to trying it on a harder upright office style chair. Great value and with usual next day delivery from Amazon.

  87. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersThis back massager was bought for the family. Of course I had to give it a try first.
    Never I’ve known to make sounds that could have come from the house of a neighbor watching a movie to combat his loneliness. Quite an experience that massage seat!

    The device has sort of diagnostic capacities as it pinpointed one spot on my lower left back that I associate with helping out a friend moving a cast iron stove down a staircase. It’s a flashback travel device in that regard as well.

    The heating pad (in the back only) is always on. It doesn’t make you think of tropical beaches as your private Thai masseur is triggering billions of sensation neurons while doing its near merciless kneading of your back.

    The seating pad can vibrate but that isn’t my thing. Too much already is going on in the back though I guess it can help to invigorate the flow of body juices.

    Oddly enough after some sessions one seems to be able to enjoy the whole experience differently. It might be that is because the tensions that tied down vertebrae have relaxed after a few sessions (one feels like few centimeters taller; the head higher and colors appear brighter) and/or because the seat is sneakingly used while trying to get some work done.

    Hadn’t expected this health “gadget” to give so much joy. I have to make sure my wife uses it as well so she get the benefits too and doesn’t get jealous but rather inspired.

  88. Just Jared says:

     United Kingdom

    Golden Review Award: 43 From Our UsersI visited a local shop the other day and they had a similar product on display, which I tried as did my wife.

    We were so impressed that we decided to purchase it. However, they had none in stock so I turned to Amazon and checked out the various models before choosing this one.
    I ordered it and delivery was extremely fat and well packaged.
    Its is very well made and looks great. Tried it out and it really does do what it says. I cannot stress enough the quality of this product and highly recommend it to others. The adaptor for use in a vehicle is not included though but available from the company website. They offer an excellent warrant and communications with them are first class.

  89. Anonymous says:

     United Kingdom

    I wanted a massager that would give me a lower back workout and my wife a neck and shoulders massage. This one does both. It can feel a bit too firm to begin with but after you get used to it the firmness works really well. It allows you to massage upper back or lower back which is great for us but you can also set it to do the whole back. An added bonus is that if you find an area you especially want to work on, you can focus it on that spot. This is definitely a good buy.

  90. ShellieGellatly says:

     United Kingdom

    This massage chair is a lot more powerful than I expected it to be! It has several different functions on the remote which allows you to choose the type of massage you want, which is handy if you want to focus on a specific area rather than a full body massage. I bought this for my boyfriend for Christmas and he is very pleased with it. It can be quite strong but I suppose it could take some getting used to. Also, the customer service from Snailax has been great in regards to activating the free warranty. They have been prompt with their replies to my emails.

  91. Anonymous says:

     United Kingdom 🇬🇧

    Golden Review Award: 59 From Our UsersThis is amazing massager !!!! Is cost every penny. Finally I found something helpful for my back pain. I am extremely happy. But!!! Unfortunately at home we had argued because we are big family everybody wants to use it !!! And this shiatsu massager never take a rest for the past 1 week. . Again I am 100% sure is really well spend money. It was really nice Christmas presents for whole my family. It has all you need: vibration, heating, rolling, shiatsu, neck, shoulder everything!!! Everybody from my family use different programs and they are really happy. Everyone has different needs and this shiatsu massager has all of them. Really thank you having it.

  92. CathrynBrunner says:

     United Kingdom

    Can’t fault this product. Really gives you a good massage, quite intense. Some say the heat isn’t there, after a few minutes it certainly is. A number of options include full upper / lower back or just upper or just lower back. You can select a specific spot on your back. Also includes vibration on the base. Using mine right now. Love it.

  93. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersI love it ! This chair is very well made, high quality. I think the price is really good considering it is a full back and neck Shiatsu massager. I especially like the shiatsu mode and spot mode, and I can feel that the massage heads really can reach the deep tissues and ease the pain and relax the muscles. The heights of the massage heads are adjustable to suit people of different heights. Not only me but now my whole family enjoys this chair.
    The customer service is brilliant – I just email them to set up my 2 years warranty and had the answer back in few minutes!

  94. Jeff Weisbein says:

     United Kingdom 🇬🇧

    Brought this for the wife as she suffers from lower back pain’ when she first used the massager it was abit painful for her’ but now all is ok she seems to like it’ the item was abit pricey though but i suppose you get what you pay for’ there are some very cheaper options but we are both glad with our purchase

  95. ShennaCGRE says:

     United Kingdom

    I was recommended this by a friend i have had pain in my back from the lower part right up to top for about 4weeks I tried exercising I was ok walking but when it came to seating down or getting up I was in agony ,I got this I was on it for 15min and the relief I got was amazing I was a bit tender had a good soak in the bath ,it’s the second time I’ve used it now and it’s great wish I’d got it early and very good value for money

  96. Anonymous says:

     United Kingdom

    Golden Review Award: 4 From Our UsersThis is an awesome massage chair and it does an excellent job at reducing those aches and pains. I am in absolute heaven sitting on this. It is so relaxing. I love the upper body rolling massage. I have been using it on both my neck and back as I suffer from upper back pain but it works on all areas of the back. It does reach right to the top of my shoulders. I use mine every day, and since using this I have not been in as much pain and its working really well in aiding the recovery of my back.

    It is very easy to operate and has various massage including shiatsu and rolling with infra red heat that can be switched on and off. It is very comfortable to use and can easily be folded and stored away when not in use. It is really excellent for pain relief or even if you want to relax and just have authentic massage experience.

    I am really pleased of this purchase. Good value for money and highly recommend it.

    Go for it.

  97. Andrea123 says:

     United Kingdom

    Golden Review Award: 144 From Our UsersTo be honest i was surprised to see that it works that well and is so nicely built. It did exceeded my expectstions. Comes with different control features, from its control unit you can choose either you want upper back or lower back to be massaged or you can go for full back massage.

    Also, the SPOT feature it’s really cool, you just direct massager to the spot you mostly need and you can leave for that specific spot to be massaged.

    Also, it does have a vibration feature, timer with 5,10,15 minutes session and heater .

    Massager overall is great but could be just little bit tougher, considering its cheap price won’t complaint a lot.

    If you find this review helpful a helpful vote would be much appreciated. Thanks

    Nicely built massager with many features

  98. ElvaChiuushfy says:

     United Kingdom

    I have a lot of tension and knots in my back. This really helped and I use it regularly. Nice to have a daily massage too!

    Updated
    Well two and a half years on I still use this regularly and it makes such a difference to my ongoing back issues following an injury. I have to say I did not expect it to last this long, the neck part has recently stopped working but the back part still gives an amazing massage. I will definitely be getting another when this one breaks!

  99. PatsyWillison says:

     United Kingdom

    I have been struggling with back pain and thought I would give this a try. It was so simple to set up and the first time I used it I tried the different settings to see what suited me best. I know some of the reviews stated the shiatsu massage setting was quite severe but I thought it was just perfect for my liking, but it will be a very personal thing. It did take a couple of tries with it until I got used to it and for a little while after using the area can feel a bit tender, but when you are in pain and you can target the exact area with heat, vibration and effective massage it was just bliss

  100. Bryon7837yydwj says:

     United Kingdom

    Golden Review Award: 18 From Our UsersThis massage chair cushion is super worth buying.It’s very easy to use.Because it is very light, you can move well, put it in the sofa ,car, above the bed can be used.My family are all very happy to use with this massager.