Drayton Wiser Smart Thermostat Heating Control Heating Only – Works with Amazon Alexa, Google Home and IFTTT
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App controlThe Wiser app takes your heating to the next level of smart. With winter on the way comfort is key. Save up to 50% on your energy usage and maximise comfort by controlling your heating and hot water on your phone. | Insights and Heat ReportInsights help you to make wiser decisions when it comes to controlling your home heating. The Heat Report lets you see exactly what your system is up to – anytime, anywhere. Helping you to save energy. | Energy savingsOver 80% of a home’s energy consumption is used for heating and hot water, so when it comes to heating your home, Wiser will have a big impact on your energy usage. Wiser smart heating controls could save you almost 50% on your energy usage. |
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Smart speaker compatible“Alexa, turn off the heating in the kitchen” Connect your Wiser Thermostat to Amazon Alexa or the Google Assistant to enhance control and comfort. Use voice commands to check the status of rooms and make simple changes to your system. | IFTTT compatibleIFTTT automates your heating using geofencing, turning it off when all members of the household leave home, whether it’s for a day or for a fortnight. You’ll never need to think about turning the heating on or off again while you’re home’s empty, just sit back and enjoy saving more energy and money with Wiser. | Wiser smart modesFeel warm and cosy exactly when you want to be in Comfort Mode; let the system turn off the heating at the best time in Eco Mode; and instantly reduce all setpoints while you’re away to avoid over-heating an empty home, using Away Mode. |
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| Boiler Type | Combi | Conventional (boiler with separate hot water tank) | Combi or Conventional with two heating zones | Combi | Conventional (boiler with separate hot water tank) |
| Heating and Hot Water? | Heating control | Heating and hot water control | Heating and hot water control with two heating zones | Heating control | Heating and hot water control |
| Radiator Thermostats Included? | ✓ | ✓ | |||
| Can I add Radiator Thermostats & Smart Plugs? | ✓ | ✓ | ✓ | ✓ | ✓ |
| Compatible with Amazon Alexa, Google Assistant & IFTTT? | ✓ | ✓ | ✓ | ✓ | ✓ |
| Energy Saving Smart Modes? | ✓ | ✓ | ✓ | ✓ | ✓ |
| Easy to install? | ✓ | ✓ | ✓ | ✓ | ✓ |
| Weight: | 400 g |
| Size: | Thermostat 1 Heating Only |
| Dimensions: | 7 x 9.3 x 15 cm; 400 Grams |
| Model: | WT714R9K0902 |
| Part: | WT714R9K0902 |
| Colour: | Sandstone Fabric |
| Pack Quantity: | 1 |
| Batteries Required: | Yes |
| Batteries Included: | Alkaline |
| Manufacture: | Drayton by Schneider Electric |
| Colour: | Sandstone Fabric |
| Quantity: | 1 |
| Size: | Thermostat 1 Heating Only |
5.0 out of 5 stars Works well
Saved a fortune on heating as I didn’t have thermostat fitted. Fully controlled from anywhere.
5.0 out of 5 stars Easy to set up and impressed so fa
Bought to replace an old Honeywell wireless thermostat and relay box (bdr91)
Easy to wire up the new box, simple set up on the app, probably took 10 mins to get going from removing the old one to being able to use the thermostat.
Will see how it goes these next few weeks bit very impressed so far – considering putting their smart trvs onto our radiators to making our system more flexible
Great little produc
Very pleased with this smart heating controller. Installed easily and configuration straightforward – except I had a problem connecting the hub to the cloud. I called tec support – with low expectations – but they were great! picked up after 3rd ring, got straight through to someone who patiently talked me through it and solved the problem. They are also great for advice if you can’t figure out what set of bits you need. highly recommended.
Easy Heating Control Upgrade
Started upgrade with a Hub ,Thermostat and 2 Trvs.Easy to install and using the App is a breeze.Gives you control of every room (dependant on how many you add)You can control via App or Just ask Alexa to set heating .
I was impressed and will be adding more Trvs to Heating .Only one thing -If you have older 28mm Trvs you will need an adapter to size it up for fitting to 30mm.(or change the manual Trv Body to match.
Great replacement for Drsyton DigiStat SCR
Bought this thermostat so I could control my heating whilst away from home.
Chatted on line with Drayton Support who advised that all I needed to do was; remove my Digistat control box and sit the Wiser Heat Hub R straight on top of the existing backing plate, as wired the same.
Did this and connected to my Mesh WiFi. The Heat Hub R then failed to connect.
Rang Drayton support who advised that I needed to connect using my Sky Router’s 2.4ghz connection.
Reset the Heat Hub R and the system connected 1st time.
Going to add radiator thermostats now.
Works pretty much as you'd expect on a 2-zone heating system + HW
We have a 2-zone heating system plus hot water. After doing my research and working out exactly where all the wires went, I did the installation myself in a couple of hours. It’s worked pretty-much flawlessly ever since.
A couple of points. If you have a 2-zone heating system (+ hot water = 3 zones), try and buy the 3-zone hub and skip the 2 display thermostats. You don’t need them and you’ll never use them. Buy more TRVs instead. You’ll then be able to control more rooms separately, and that’s what all this is about, getting heat only where it is needed. You’ll be able to add TRV’s to the 2 different heating zones, so that heat is only sent to that one zone, and not the whole house. But the display thermostats almost never get used. I’d send them back if i could.
I will be buying more TRVs as these are what control the radiators and ultimately control the heat to your house.
Overall, really can’t complain. It does that it should with a minimum of fuss, and that’s all you want from your heating control system.
Drayton swop over.
I had a Drayton Life Style programmer, it is a simple swop that’s why I chose it, I had to put a link across to terminals in the junction box as instructed, works fine after a bit of faffing, but Alexa is being a bitch.
Good working device, easy to use via mobile phone app
This is a good heater / boiler time. I can now switch on the heater using my phone which is very convenient. I asked electrician to have this install for me as I do not want to bother with cable etc. It took him less than 30 minutes. so I guess it must be quite easy. I am pleased with the device. I was hoping the receive will have some display so it doesn’t solely rely on a mobile phone app.
Lovely bit of kit, BUT
We have had a heating control for a combi boiler operating since October 2021. Easy to fit, pair with wifi and use. But last week the wifi router was changed – out of our control as on a park site in a Lodge. The new system is a mesh network – it will not connect to a mesh network. It will not factory reset and reconnect to the old router as the system is open – no security, yet it did before, it can be controlled via the app while there but no longer have remote access, we also have an issue with connectivity to the new network so all in all a frustrating weeks holiday. Tech support have been very helpful but not found a work round without getting a data dongle on a mobile sim – reception is poor so don’t think it will work.
Fantastic ki
When we bought our first house we knew we wanted smart heating, but could not afford to buy the other well known brands and have it installed. This was a really good price and looked simple enough to install so we had a go and so glad we did! Neither of us have prior electrical knowledge. We googled a few things and looked at the wiring diagrams and gave it a go.
We have a Main Eco Elite 30 combi boiler, did have a neomitis wireless thermostat and receiver. All we had to do was change the one wire from position 4 to position 2 and sorted – picture showed the wiring before we changed it.
Had heating working immediately and absolutely love it. We will be adding radiator valves to the system in time, but for now we have the one thermostat and it has already saved us so much money easily paying for itself.
Ordered this controller, the Wiser Thermostat Kit 2, to replace a Drayton Tempus Seven. Easily fitted in minutes onto the same backplate. Then I noticed on the box, “Works with all boilers except gravity fed systems.” Bah.
Well, I was determined to make it work. All that is required, in my case, is for the hot water to come on whenever the heating comes on. On the Tempus Seven, that mode of operation is selected using a jumper switch. Why that is not a software option in this controller is a mystery. Nevertheless, using the app it’s easy enough to program the hot water schedule to be the same as the heating schedule.
There is no 5/2 schedule mode, only individual day settings. Once you’ve programmed one day, you can easily copy that day’s schedule to other days, so you don’t have to enter everything 7 times.
For manual override, I programmed a “Heating On” Moment that turns both the thermostat and hot water on together, and a “Heating Off” Moment that turns them both off together. With these, I can emulate the Advance mode of the Tempus Seven.
Alexa operation is a little lacking. Alexa can’t see the Moments I programmed so you have to create Routines to operate the thermostat and hot water together. (** See update below **)
Using an Alexa Routine to turn the Heating On: Alexa can set a temperature on the thermostat and turn the hot water on, but the controller turns the heating off again after one hour. This emulates the Boost function of the Tempus Seven. I have not found out how to get the heating to stay on so if that’s what I want I have to use the app instead of Alexa.
Using Alexa to turn the Heating Off: Unfortunately, Alexa cannot turn the thermostat off; it can only adjust the temperature. I created an Alexa Routine to turn the hot water off and turn the thermostat down at the same time. But because the thermostat is not off, my central heating pump keeps running. Not ideal but at least the gas is switched off.
So, Alexa is great when you want to Boost the heating, but to toggle it on or off it’s best to use the app.
So far I’m happy with this controller. It allows me to control the heating remotely, which I couldn’t do before. But with a few software changes it could be perfect:
– I’d like to see a gravity fed mode;
– I’d like Alexa to be able to operate the Moments I created;
– I’d like Alexa to be able to turn the thermostat off;
– I’d like the heating to stay on when Alexa turns it on (On and Boost should be available separately in the Alexa skill).
** UPDATE **
I don’t know if anyone at Drayton saw this review but a week later and the Alexa skill can now see my Moments and I have been able to update my routines to give me proper On, Off and Boost via voice control. Thank you! Rating upped to 5 stars.
We have this for nearly 2 months now and it is so much more convenient than the traditional thermostat control we had. Setting the times within the app is really simple and more intuitive than older hardware based systems. If you want heat at anytime you can just do it through the app at home or on the way home and want it to be warm when you return, selecting a length of time it is on for (saves money as you don’t forget to turn it back off). There is no subscription, you buy the kit then download the free app and that’s it. I will be adding the radiator valves to a few of our rooms later in the year to give us even more control over our central heating.
Fitting and setup was really easy, and replaced our Center Honeywell EHE0200361 Wireless Thermostat and BDR91 Relay without any modifications to the wiring from our Baxi Duotec combi boiler. See my photos showing the wiring layouts of both old and new.
Drayton being a British company is another big plus for me, I like to support our home grown companies.
New User Feedback
Discovered this product while searching for feedback on the Google product, which I had expected to buy. This is much cheaper and after 3 weeks of use in my house seems much more powerful and ideal for my needs. I have 2 separate heating zones plus hot water, each with a motorised valve so bought Kit 3. Temperature control has hugely improved compared to my old mechanical thermostats. It’s too soon to tell if costs have reduced. I would give it 5* if the app was more powerful such as being able to extract data for more detailed analysis. Although it does integrate with smart meters I am unable to have one. I plan to add the radiator valve kits, fortunately I already have Drayton radiator valves so fitting should be very easy. Unfortunately thir pric on Amazon has just increased by 5 so will have to shop around
4.0 out of 5 stars Not bad!
Does what it says on the box. Bit of an issue with app crashing but overall happy with the purchase.
Initially app was forcing me to touch thermostat as it couldn’t obtain the temperature but now after 1-2 month of use, that issue is gone. App keep loghing me off randomly and fails to launch many times. I just use the basic features but happy with purchase.
After being advised to get a Honeywell EvoHome system, I researched all options.
The Honeywell system is very nice and gets good reviews, but so does the Drayton at way less than half the price, and can control more zones. It’s a challenge to work out the components of the Honeywell system, and many are not available through Amazon now.
I wanted Alexa control, OpenTherm (though not using it yet), room thermostat and 6 radiator valve heads. The cost for the Honeywell system was about 1050, and the Drayton was 382, BUT on Black Friday I paid 274! It costs more than that just for the Honeywell controller!
Everything is easy to install, the hub comes with the industry standard backplate and cost me less than 50 to replace the old non-standard one; if your system has a standard backplate, you don’t need a plumber or electrician for any of this! Download the Drayton Wiser app, connect the hub, press the setup button, connect to your network, done.
Add the room thermostat, which is simple AND if it is assigned to the same room as radiator thermostats the room thermostat overrides, which makes sense as the temperature near the radiator is warmer.
The radiator thermostats are simple too, connect to network, assign it to a room, allow it to calibrate itself, finished. BUT, be prepared to spend time adjusting the temperature to get it to what feels comfortable where you are in the room, OR buy a room thermostat for every room; I didn’t.
The app is clean and simple and provides some useful analytics that show what you have set the temperature to, and what it achieves by when; there’s an eco mode that predicts when it’s getting near temperature and shuts off a bit before, as the water is still hotter for a while; there’s a comfort mode that will switch on early to achieve the set temperature for the time you set. If you’re a geek, they provide an API so you can write or download programs to extract data and control the system.
So, what’s the benefit of spending the money?
Before, like many, I had a wall mounted room thermostat that turned the boiler on/off, and manual thermostatic radiator valve heads to adjust the temperature in other rooms. The downside of this are many:-
I don’t sit by the wall thermostat, and I now know it’s actually 5C warmer there than where I sit!
The boiler was set at a temperature and was on unless the room thermostat or timer was off. Now, it can come on just to provide heat for the bedroom and bathroom a little before I get up, then mainly the lounge where I am most of the time, and the back bedroom which I don’t use gets a low level of heat at times when the other rooms are up to temperature i.e. a flexible dynamic system.
OpenTherm takes it a stage further and adjusts the boiler water temperature depending on what is required when, saving more energy.
I had looked at all the smart thermostat systems (Tado, Hive, Nest, Honeywell etc) and settled in this, for a few reasons, it doesn’t need an internet bridge like (Wiser has WiFi built into the hub) Tado and Hive making a simpler and cleaner setup. The Wiser install looked very easy for a home DIYer from watching YouTube videos. It’s also British designed and made which is a real bonus.
Install was very easy, just swappped the 6 wires from the old system onto the new hub. Pairing the app to the new system was easy and all up and running in less than an hour working slowly with a tea.
Paired with the Alexa which can turn the central heating or hot water on for an hour. The app has a nice amount of data on showing the room temperature over the day, which helps sitting the schedule for the central heating, as well as where you can probably avoid unnecessary heating if you are looking to save a bit of money.
Feel like this system was the right choice after researching all the systems on the market.
Not completely without hiccups but overall a good system.
Negatives:
– Would be nice to be able to use rechargeable batteries in the TRVs.
– The temp of the room is taken from the TRV which will be warmer than any other part of the room. Unless you have one of the room thermostats assigned to that room. These are expensive (60+) and have a horrible interface and apart from taking temperature and humidity readings are completely redundant. A 4 zigbee environment sensor from Ali Express would be better.
– Option to use wired ethernet on the hub would be good like the European version of the Drayton product. The wifi hardware built in to this unit is ancient.
– Will almost certainly need smart plugs to maintain links around the house. These are also dear.
Positives:
+ Its solid once you sort out the wifi issues, and is dead easy to DIY.
+ Doesn’t require any subscriptions.
+ Third party integration with Home Assistant. – This is fantastic actually.
I’m glad I did the homework and selected Drayton over more expensive alternatives.
I purchased the Thermostat and a number of TRV’s, NOTE: don’t fit to all the radiators in your house, you need to keep one radiator uncontrolled as a heat load to allow your boiler to cool down – it wont be on all the time, only for a few minutes after the controlled radiators have reached their temperature – I’m only saying that to save you buying too many TRV’s (although Amazon where great in returning the one that I over-ordered), I also used a Drayton Wiring Centre LWC3 to make my life a bit easier, but you can get away without it.
The installation guides are very clear, and even when I got a bit stuck, the tech support from Drayton was prompt and clear. Drayton even offer a series of You Tube video’s to aid the installation process…combine this with videos from Bosch Worcester and you are on a winning streak.
The app is very easy to use, and although I have yet to compare energy use with previous year, I can immediately tell I am saving energy. Whereas before, the whole house heated needlessly to a comfortable level, as I walk around my house I can tell the “lived in” zones are still comfortable, whilst the spare room is cold and the bedrooms are only heated when we need them…..why was I heating these rooms before??
This is a review of the Wiser 1 channel smart heating control system. Facing ever increasing energy bills I had been looking around for a while at the various systems available. Then I discovered this one. After reading so many negative reviews about the Hive system I ruled that out. Many of the cheap Chinese smart radiator thermostats also had very bad reviews with breakages happening very easily, plus they only controlled the radiator so were not a complete heating control system. I started reading reviews about the Wiser system which were all mainly positive. So I decided on this system. I purchased a kit that came with the boiler controller, room thermostat and 2 radiator thermostats. I bought an additional 11 radiator thermostats and 2 range extenders. As all my valves were old I decided to replace all of those too. I then set work over the next couple of weeks installing everything. As we already had a wireless thermostat, the boiler controller was easy to swap over. Just make sure it’s in a good position to get a WiFi signal. Set up of the app was easy, so was adding each radiator thermostat, the room thermostats and the two range extenders. After a week it was apparent that one of the radiator thermostats was faulty, the battery had drained already. That was replaced without a problem. Since then the system has been brilliant. I can heat just one room if I want to. The system lets you lock out control of the radiator thermostats locally just in case you have children who like to fiddle. You can also create custom schedules which you can assign to a single or multiple rooms. The app works when you are away from the house too, so you can control your heating from anywhere. Make sure your routers 2.4Ghz radio is set to channel 1, 6 or 11 and is not set to Auto. Having an Android phone or tablet can help here. Install the WiFi Man app from Play store. The app lets you see which channels are the quietest.
Once installed (I used a heating engineer to install replacing Honeywell wi fi thermostat) it was a case of following the instructions installing radiator thermostats. This was relatively straightforward. I did need to purchase a plug as one of my radiators was too far away to connect. It was then a question of waiting for the weather to cool down enough to test it out. Living in a town house where the living area is on the top floor has always caused problems with balancing the heat throughout the property. Also as I am now on my own, it is not necessary to heat every room. Once I had got used to the app and played with the settings for each radiator setting, the system works really well. The app takes a bit of getting used to but now I am fine with it. I called the help line once and they were able solve my problem in 5 minutes. It’s early days, but so far I am impressed. My main advice would be 1) make sure you have good Wi-Fi coverage in the areas you want to install the main box and radiator thermostats 2) follow the instructions carefully as provided on the videos and instructions. Also, important right now, this system can save you money. I haven’t used it with Alexa yet hence no rating give
Looking forward to reduced gas consumption...
If all goes well, this system is easy to set up.
After a week of use and a few days where heating is beginning to get called for briefly, I can see temperature control is responsive. Radiators are quiet and they heat up same as they did with the ordinary TRVs.
Some potential downsides.
1) You cannot control the system at all other than via wifi and software. So you could not, for example, turn off the hot water and/or heating manually other than by, switching off power (which in my case is the fused spur in the airing cupboard).
2) The wifi of the hub is weak.
Ping monitoring it, it regularly fails to respond. On two occassions the left LED has came on solid red and the unit was offline. I needed to switch the unit to setup mode and back and wifi connection came up.
3) The iTRVs seem lighweight. Some other reviewers here experience issues with these early on. I hope they last as they will form the bulk of the investment, if you go all out smart with Wiser.
Hopefully it manages to pay for itself with energy savings.
I have marked 4 star for easy to install for the reason below which is actually no fault of the unit.
I already had a Drayton controller so it was simply a case of putting the new Wiser unit on the existing backplate.
I tested it in manual mode with the buttons and all was good , hot water and heating
Next I used the App to connect my phone and router – all was easy and worked OK
NOW THE BUT – when I tried to connect the room thermostat it just would not connect. I tried a reset on the room stat but it still would not connect. After over an hour of trying I phoned Drayton Tech Support.
I got through very quickly and spent some time trying to set it up with them but it was powering up but not connecting. As an another attempt to get it connecting I was asked to change the batteries – IT CONNECTED INSTANTLY.
SO THIS IS THE BUT AS EXPLAINED BY TECH SUPPORT – YOU DONT KNOW HOW LONG ITS BEEN ON THE SHELF AND ALTHOUGH THERE WAS ENOUGH POWER IN THE BATTERIES TO BOOT IT UP THERE WAS NOT ENOUGH FOR IT TO CONNECT.
Overall I’m very please with the unit – it works with the App with Alexa and with the room Stat. The only improvement I would ask is it would be nice to have a guide how to use the room stat without having to trawl the net.
I researched a lot of products, and although this one looked really good, I couldn’t help but wonder why the TRV heads were 40 rather than others which were around 60. I thought they may be inferior. I need not worry. They are brilliant. I’ve worked in IT for 30 years, so setup was a doddle. Even installation was one screw and just swap my old timer for the Wiser hub. It fitted on the old backplate so no wiring required. I just turned my old thermostat to max so it just kept the thermostat permanently switched on, giving control to the new Wiser kit.
Once installed, I set up the schedules for each room individually. On an old system, you set all radiators to switch off at a certain temperature, but if you have all radiators set to 20 degrees, for example, then if the temperature is 18 degrees, then obviously all radiators will switch on. With the Wiser Smart Heating system, you then go one step further by saying (for example). I want the bedroom and bathroom to come on between 6 and 8.30 at 20 degrees with all other radiators OFF. I want the office radiator to come on at 8am at 21 degrees, and the bedroom and bathroom to go off at 8.30. I want the office then to turn off at 5pm, but I want the lounge and hallway to come on at 4pm till 11pm. And I want the bedroom to come back on a 9pm. Stuff like that. It basically means that I am running 1 or 2 radiators all day (or until they reach the required temperature), whereas before I would have been running 10 all day. I can only assume that with the horrendous price increases in the UK for gas, this has made a huge difference. We have a reasonable sized 4 bedroom detached house, and after April, our monthly gas and electricity bill will rise from 100 per month to 130 per month. This is the lowest of anyone we know. We are on standard tariff as our supplier went bust, so we had to change supplier recently to a new one, and they had no fixed price deals going, so we ended up on standard which is one of the highest, and we have smart meters, so they know exactly how much we use. People we know in smaller houses than us are paying far more than us (in some cases more than double). I can only assume it is the Wiser system making the difference. But it makes sense, as having 2 radiators on instead of 10 is a big difference.
The only negative. The app needs some more thought and some work. It’s great at setting basic schedules, but they need to listen to customers more. I think it must have been designed by a developer. When I first had it, I gave them some feedback saying it is really good, but you should be able to have overrides to the regular schedule for specific dates (like on Microsoft calendars). E.g Aunt Ethel is coming to stay next Thursday for 2 nights, so during that period keep the spare room at 21 degrees. The only way I can see is to wait until the day of arrival and then amend the regular schedule to suit or set it a constant temperature and tell it to ignore the schedule. But with both of these options, you have to remember to undo it afterwards. I heard nothing back.
Overall though, this is an exceptional system, far better than I could ever have hoped for, which I believe is saving me a lot of money, and probably paid for itself a long time ago. It just needs (like all apps) ongoing customer engagement and development. I would be happy to perform this role for free as I have been heavily involved in mobile app development and I love this product, and I would love to be able to help others save money with the fuel price crisis in the UK.
5.0 out of 5 stars Drayton Wiser - Very Smart!
I replaced my Drayton Wireless Thermostat with new ‘Wiser’ Heating Controls. I bought the Kit 1 and subsequently 7 more Wiser TRVs.
I was disappointed to find that the Wiser Room Thermostat WiFi signal was too weak to successfully link to the new Hub R (which had directly replaced the old Wireless Thermostat Unit (by the boiler in my loft – which always worked reliably!)
The answer was obvious, I had to buy a Wiser Plug ‘extender’ (another 38). Great the system worked.
Next I fitted the two Wiser TRVs (from the Kit 1) at the extremes of distance from the Hub R. One Wiser TRV would not pair reliably. Yes – I had to buy yet another Wiser Plug ‘Extender’ and find the optimal position for its location.
My house covers 3 floors (top a loft conversion) walls all brick. My extenders are both on 1st floor at opposite ends of the house, and everything now works reliably.
I am very impressed with the many features of my Wiser system and in particular the ability for ant TRV to ‘call’ for the boiler to run when it’s room schedule requires heat.
The Hub R is linked to my home WiFi and my iPhone has the Wiser Home App downloaded (needed for set up).
The App is brilliant and very easy to use and navigate. Too many features to describe here!
The system can also use Amazon Alexa and I have even linked Wiser to IFTTT App which now automatically switches the heating off / down when my iPhone is away from home.
You can also control everything from the Wiser Home App when anywhere!
WISER has exceeded my expectations, except for two things, namely:
Poor Wiser WiFi signal strength.
No temperature ‘offset’ to correct the true room temperature for the Wiser TRV measured temperature (shown in the Wiser Home App.
I would buy again as the overall cost /features compares very well against main competitor systems.
Works well - 19% gas saving and more even temperature
Installed in November 2021. Used dual channel (water + heating) controller with app. Thermostats installed on 8 out of 11 radiators (3 missing require their TRV1 50 yr old valves to be changed). Participated in Octopus Energy winter savings competition – who measures 19% reduction in gas December to February. Saving of 70 vs 350 cost. House is more even temperature and will continue to benefit. Unfortunately one radiator is outside of Wifi signal range, which is annoying.
Great system. Couldn't self install but worth the cos
Initially purchased specifically so we could keep babies room a constant temp and not have the whole house heated up all night.
We had a look at the instructions for wiring it into the boiler thinking it would be possible for an experienced diyer as videos and blogs seem to suggest. Wrong we ended up not attempting it in case we messed something up and had no heating
Once the unit is wired into the boiler it’s a breeze to set up. We have since added more TRVs so all our radiators are controlled individually. We don’t use the room thermostat at all as it seems to mess up the room it’s in abd make it call for heat more than it should so we’ve turned it right down and left it in a corner.
Great system, wish we had done it sooner.
Relatively Easy to install
************UPDATE AFTER 7 MONTHS: System has worked well for the past 7 months and is saving on gas. Only issue I have had is some of the thermostats lose connection on a regular basis. However we recently had a power cut of about an hour after which all thermostats came online with no further drop outs. I must assume the range extenders were not functioning correctly with the thermostats. So if you have thermostats with intermittent drop outs perhaps switch of power to the main controller and any range extenders you have in your system for a few minutes.**************
Installed the system in a 5 bedroom bungalow with 13 radiators. Installing the control unit next to the boiler was simple. Removed old Drayton unit and installed new (uses the same mounting plate). Replacing the radiator thermostats was simple. System configured and now running.
Issues found was with a weak WiFi signal at the control unit next to the boiler configuring the timing and temperature settings was slow, slow to update. Had to move my WiFi booster closer to the boiler. To avoid thermostats not responding I also had to add two range extender/ plug units.
Ran the system for a few days to check if reliable which it is. Changed the mode to ECO mode so hopefully will start to make some savings.
It would help greatly if the App displayed the signal strength at the hub from each the thermostats. Determining the requirement for and positioning of the range extender/ smart plugs would be so much easier.
Also I don’t see the point of combining the range extender function with that of a smart plug in the same unit. The position of the range extender is determined by signal strengths and is unlikely to be where you need a smart plug. Drayton should make two separate units ie a range extender unit and a smart plug unit. It would make more sense.
Note: If you are someone not comfortable with modern technology and want a heating system which is simply on or off not involving batteries, wifi signals, thermostat signals, Apps, etc this may not be for you.
Had this nearly 2 years now with no faul
We bought this nearly 2 years ago when it was on Black Friday deals for 47 and thought for that money it’s worth a shot. This thermostat and app have not let us down. It was a bit hit and miss when we first got it but the app was quite young. Now we have zero problems. It was easy to install (you may have to get an electrician or boiler technician to install it if you don’t have any experience). Setting a schedule is so easy and you can just ask Alexa to turn the heating off when you go out and no longer need it or ask her to bump the heating or turn it down There is a feature where if you leave the house it will turn off automatically but I have not been able to work this out. The ECO MODE has been getting better and saves us some money every month as the thermostat learns how your house heats up and cools down and sets the temperature accordingly. We haven’t changed the battery in nearly 2 years and it has only lost connection to the app twice. A quick restart of the app fixes this. It’s not as pretty as a hive thermostat but it’s half the price, even at full price! Highly recommended.
Easy to fit, work grea
We have committed to Drayton wiser after leaving Hive. Wiser with its opentherm compatability uses the TRV to call for heat. These are really easy to install and maintain the room temp well. They automatically update firmware so are fairly future proof. Battery usage is good. Very happy with the investment.
Perfec
Works perfect. I replaced my old honeywell, which was never accurate and i was losing money of my gas bill.
Hopefully now with the drayton it will be much more economical.
I love the fact that i can control it remotely. I can start heating the house before i get home.
Good but may make your heating noisie
I was looking to stop heating rooms that we don’t routinely use and the radiator valves connected to the Wiser app have achieved this just as I wanted.
We already had manually operated Drayton TRVs and so it was an easy swap to install the automated versions.
We needed to replace the backplate for the hub, disconnect the existing wired thermostat and substitute a permanent link in its place but this was straightforward for a competent DIYer following the wiring diagram.
Some of the radiator valves were too far from the hub to connect reliably and so I needed two extender plugs which addressed the problem but added to the installation cost.
The app has a few minor niggles, but generally works pretty well and integrates with Alexa. Graphs that plot each room’s temperature over time are useful to confirm that things are set up properly.
The major downside that we have experienced is not related to the Wiser system. When several radiators are switched off by the system, water is not necessarily following the route through the pipes that applied when the system was “balanced” at commissioning. This has created a hissing type noise in the “open” radiators that is noticeable but not outrageous.
When the radiator valves open and close there is a very short buzzing noise from the motor.
Finally there can be unexpected noise at night when a room gets too cold relative to what is programmed. The boiler will then fire up and, while it can be annoying, this is what should happen. The solution is to set the room temperature even lower during the night!
It remains to be seen how quickly I might recoup the high costs of the system from reduced heating bills but a month after installation I’m happy enough.
Key part of the Wiser heating controls
I now have 4 of these plus the Wiser room thermostat and hub. The set up was easy using the App on the iPhone and iPad. I can now control the temperature in individual rooms rather than having a single thermostat in the hall control everything. With this system it’s much more flexible and controllable. I need to buy a few more so that I can replace the remaining TRVs.
Correctly installed, the Wiser system is brilliant. A Smart Radiator Thermostat, on its own, will not control the temperature in a large room; you must add a room thermostat as well. To regulate the whole house every radiator in your home will need a Smart Thermostat. A medium size houses will also need at least 2 smart plugs to ensure a relatable wireless connectio
Works well
I’m very pleased with this system. The control box was easy to install- I had to change the back plate to the one supplied but this was not difficult for a reasonably competent DIYer. I’ve got an existing wireless thermostat connected to a motorised valve and I set that to max to keep the valve open until it’s closed by the Wiser thermostat.
The valves are very easy to fit to the radiators with the adaptors provided, and easy to integrate into the system.
I read from other reviews that it’s not fully functional through Alexa so I haven’t tried, but it’s so easy to control the temperature in each room from the app installed on my tablet and mobile phone that I don’t think I’ll bother.
It’s been installed for about 2 weeks now and although it’s early days I reckon it’s going to oay for itself in heating bills pretty quickly.
BTW customer support is excellent if you need it.
Works well
I’m very pleased with this system. The control box was easy to install- I had to change the back plate to the one supplied but this was not difficult for a reasonably competent DIYer. I’ve got an existing wireless thermostat connected to a motorised valve and I set that to max to keep the valve open until it’s closed by the Wiser thermostat.
The valves are very easy to fit to the radiators with the adaptors provided, and easy to integrate into the system.
I read from other reviews that it’s not fully functional through Alexa so I haven’t tried, but it’s so easy to control the temperature in each room from the app installed on my tablet and mobile phone that I don’t think I’ll bother.
It’s been installed for about 2 weeks now and although it’s early days I reckon it’s going to oay for itself in heating bills pretty quickly.
BTW customer support is excellent if you need it.
Works very well
This radiator stat works incredibly well.
Strong WIFI signal reaches to the dim far away parts of our house. Parts that other systems do not touch, and that is without enabling the repeater function of the system.
I can’t comment on Alexa interface as I do not use it.
All in all a very good and easy to understand and fit heating control system.
Whats not to like.. I have 2 of them now!
These do everything that teh other well known brands do, and at a much more affordable price. Reliability is good.. I have had teh 1st system for just about a year now, never let me down. ECO mode is a bit hit and miss, in early Autum and late spring as it monitors the outside temperature and ovverides whether the heating should on or not. try telling that to somebody that lives in a North facing house!
The app could be improved, but its adequate, and you still get more info from it than the other well known brands. Can be integrated into IFTTT, but I dont.
All I will say, is dont hesitate, buy it, especially when its on sales prices… cheaper than a regular wireless thermosta